Total 4,310 job vacancies in Singapore

We are a DIY Baking Studio from Taiwan and HongKong.
If you love baking! If you love helping others! If you love meeting new friends! If you love taking challenges! If you love kids! Then you will love Home Baking Day! The enthusiastic and smiley you!

Welcome to Join Us!

Position Title：Customer Servicer ( Full-time Staff in the Studio )

Work location:
City Square Mall (180 Kitchener Rd, #04-11/12/13, 208539)

Job Duty：

- Providing customer service to retail client and phone enquiry

- Solve the difficulties customers encounter in the store

- Develop new recipes together for Singapore Market
- Assist the customers with their dessert making
- Wash the utensils
- Keep the studio tidy

Working Hours: 8 Hours of working +1 Hours of dining
work 5 days a week (incl weekends and PH)
Perform shift work
Morning Shift：09:30 - 18:30
Night Shift：13:00 - 22:00

Entry requirements:
Be courteous, punctual, responsible, team-minded, required to work shifts and rest days. Those who can work stably are preferred.
Baking-related experience is preferred, no experience is also allowed.

Full-time benefits:
Annual Leave 14 days, Performance Bonus, Annual Variable Bonus, Attendance Allowance, Overtime Pay, Career Growth, Staff Discount, Training Provided, Friendly Working Environment, Free Dessert Making, Team Building

Job Info:

• 5.5 Days
• Training Provided

Job Scopes:

• Prepare and propose air freight quotations and solutions tailored to customer requirements
• Coordinate with airlines on freight rates, space availability, and booking arrangements
• Communicate with customers regarding export shipment instructions and booking updates
• Liaise with external vendors such as DG specialists, fumigation providers, and marine insurance companies
• Prepare job sheets and hand over shipment details to the Operations team for execution
• Monitor shipment status and ensure successful uplift and delivery schedules
• Perform job costing and ensure accuracy of shipment-related charges
• Troubleshoot and resolve shipment issues or operational challenges when they arise

Job Summary: The Admin cum Customer Service role at our enrichment centre involves providing administrative support and excellent customer service to students and parents. The role requires efficient handling of enquiries, maintaining records, and ensuring the smooth operation of the centre.

Key Responsibilities:

• Assist Centre Manager in handling and maintaining proper records of enquiries or feedback received from students/parents.
• Attending to phone and walk-in enquiries.
• Establishing and maintaining proper filing system to ensure smooth documentation and administration of the centre.
• Maintenance of office inventory and equipment.
• General administrative duties.
• Assist the trainers when necessary.
• Act in all respects according to the instructions and directions given to you by the Company through the Director and/or Centre Manager.
• Do all in your power to promote, develop, and extend the activities of the Company and at all times and in all respects conform to and comply with the proper and reasonable directions from the Director and/or Centre Manager.
• Be responsible to communicate with proper spoken and written English.
• Attending staff meetings & team building.

Qualifications and Skills:

• Proficient in English (spoken and written).
• Excellent customer service skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel, SharePoint) and Google Drive.
• Previous experience in administrative or customer service roles is an advantage.
• Ability to work independently and as part of a team.

Working Arrangements:

• Primary workplace: Punggol
• Travel requirements: Occasional travel (less than 10%) to other centres within Singapore for training, meetings, or covering other centre administration duties.
• We have a requirement for a 5.5-day work week setup, comprising 3.5 days on weekdays and 2 days on the weekend (Saturday and Sunday).
• Your working hours for weekdays (Monday, Thursday, and Friday) will be from 1:00 PM to 8:00 PM. On Tuesday, your working hours will be from 1:00 PM to 4:00 PM.
• For the weekend (Saturday and Sunday), your working hours will be from 8:30 AM to 6:00 PM with a one-hour break.
• The break time is 30 minutes for any working day except Tuesday; you may decide your break hour, avoiding class start and ending times.

About First Step Academy:

First Step Academy is a leading educational institution in Singapore, dedicated to providing high-quality robotics and coding education to children. Our programs are designed to ignite a passion for technology and equip students with essential 21st-century skills. Through hands-on learning and creative problem-solving, we prepare our students for a future where technology and innovation are key.

Apply Today!

Ready to embark on a rewarding career with First Step Academy? Apply now and become a part of our mission to inspire and educate the next generation of innovators.

Company Overview

Zenith Infotech (S) Pte Ltd, founded in 1997, provides IT professionals and solutions to boost client productivity. It supports long-term projects with IT companies, consulting firms, system integrators, government agencies, and MNCs.

Job Summary

The Team Leader supervises Customer Service Officers in the Contact Center, managing daily operations, ensuring service levels, and supporting team development while handling administrative and ad hoc tasks assigned by the CCM.

Responsibilities

• Supervise daily Contact Center operations to ensure Customer Service Officers meet service levels and KPIs
• Provide coaching and feedback through regular performance reviews to enhance team capabilities
• Manage and resolve customer complaints and team-level escalations promptly
• Track and analyze team performance reports to identify trends and recommend process improvements
• Assist with administrative tasks and manage internal and external communications effectively
• Support audits, compliance activities, and complete ad hoc projects or tasks assigned by the CCM

Required competencies and certifications

• Minimum 2 years’ experience as a Team Leader in a contact center environment
• Diploma qualification in any discipline
• Proficient in Microsoft Office applications
• Ability to work on weekends or public holidays

Preferred competencies and qualifications

• Strong leadership and communication skills

Customer Support Engineer/ Specialist

Aviation Company @ Changi (Prefer candidate stays in the East)

Working Hours: 8am to 5.30pm

Salary: $4200 to $5500

Department: Programme

Report To: Customer Support Manager

Job Objectives:

• Support Program and Quality initiatives and activities with a high level of efficiency, integrity, enthusiasm and strive for excellence in all endeavours.

Roles And Responsibilities:

Support SAM’ customers and ensure customer satisfaction by:

1. Providing prompt & relevant technical / information assistance to each customer
2. Gather & communicate customers’ feedback concerning SAM’s product quality, delivery & services to SAM management
3. Highlight / initiate / lead / execute customer satisfaction activities with other departments

Adhere and abide with all SAM and Customer rules, compliance, quality and safety policies

1. Ensure & practice good housekeeping
2. Observe all safety rules of the company and at customer premises
3. Exercise safety precautions
4. Use approved, safe methods & procedures while working in the factory premises

Perform failure analysis and prepare failure analysis report for each defective product

1. To receive training for competency to perform failure analysis
2. Correctly identify & verify all defective products made by SAM

Defect & Crisis Management

1. Lead & execute control & containment activities in the event of quality trouble
2. Be familiar with & exercise proper trouble escalation, if the need arises
3. Perform on-the-job task when appropriate (as per training planning)

Skills -

• Hands-on skills is a plus
• Computer literate with good working knowledge of Microsoft Office
• Proficient in oral and written communications and good interpersonal skill
• Ability to lead, manage, motivate and negotiate with employees at all levels.
• Ability to work under minimal supervision, work under pressure and propensity to meet timeline.
• Team player, adaptive to organizational change and flexible in embracing changes.
• Possess capacity to multi-task, meticulous to details, analytical and strong commitment to overall job responsibilities.
• Experience in program/project management or equivalent

Education level -

• Degree in any Engineering discipline,
• Those without experience are welcome to apply as Training will be provided
• Diploma in Engineering discipline with 2 years of engineering experience

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

*Provide support and quality customer service to clients.

*To assist on customers / suppliers inquiries via phone call or email promptly.

(Liaise with different party for shipment delivery schedules)

*Manage telephone enquiries in a professional manner.

*Take note of customers' requests and follow-up actions to fulfil customer's request

*Work and coordinate with customers for shipment delivery schedule

*Handle client complaints and take appropriate action to resolve them.

*Maintain and update customer’s records.

*To upkeep and file related documentations on time and accurately.

(E.g. delivery orders, shipping documents, boat vouchers and transaction records are well-maintained. etc).

*Maintain a good relationship and rapport with vessel crew, officers and representative.

*To perform other job-related functions as and when necessary as directed by Superior.

Job Requirements

*Minimum Diploma or any other equivalent.

*Fresh graduates are welcome toapply.

*Possess good interpersonal,communication skills and able to work independently.

*Passion for customer service and a good team player.

*Training will be provided.

*Singaporean/ PR/ Malaysian are welcome.

Job Highlights

• Permanent Role
• Great Opportunities for Learning and Career Growth
• Competitive salary package: Variable Bonuses, Yearly Increment, Transport Allowances, etc

Please submit your resume to gracepang@yeolighter.com.sg and only shortlisted candidates will be contacted.

Responsibilities:

• Manage sales enquiries, prepare quotations, and coordinate order consolidation.
• Ensure customer orders are processed and invoiced accurately and in a timely manner.
• Prepare, verify, and organize export shipping documents for customs clearance
• Provide timely updates on estimated cargo arrival and departure schedules to all relevant stakeholders.
• Coordinate closely with the Logistics team on delivery schedules and inventory matters.
• Ensure invoices from external service providers, such as freight forwarders, are submitted promptly to the Accounts team for processing.
• Support the processing of warranty and insurance claims.
• Maintain accurate and up-to-date records of sales, shipping, and logistics documentation.

Qualifications:

• Minimum Diploma in Business, Logistics, Supply Chain, or a related discipline.
• Relevant experience in export sales coordination, including handling enquiries, quotations, order processing, and documentation.
• Strong understanding of export shipping procedures
• Knowledge in calculating CBM, volumetric (air freight), incoterms
• Excellent administrative and coordination skills, with the ability to work with multiple stakeholders, manage logistics schedules, and maintain accurate records and invoicing.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Key Duties

• Troubleshoot and repair industrial generators, marine engines, and electrical systems
• Identify root causes of faults and recommend corrective solutions
• Perform testing, installation, and commissioning of equipment
• Support servicing, preventive maintenance
• Prepare and submit detailed service reports (fault findings, causes, rectification)
• Provide technical support to customers and internal teams
• Coordinate and assist in planning service schedules

Requirements

• Minimum NITEC in Mechanical Engineering or related field
• At least 3 years of relevant experience
• Experience in Marine Engine, Generator, or Industrial Equipment preferred
• Basic computer skills (MS Office)
• Class 3 license is an advantage

Apply to: jeffrey@oaktree.com.sg
Contact Person: Jeffrey Chua Kay Hwee
EA License No: 06C4642
EA Reg No: R1110624

Operations Customer Service Executive (OCSE) 

Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Upgrade from retail or call centre into a premium financial environment.

Work with gold & silver investments and handle high-value clients in a professional showroom setting.

Employment Type

Contract (3 + 3 Months, Convertible)

Job Summary

Support the operations of a patient liaison centre, ensuring smooth coordination of patient services, appointments, and VIP engagements. Work closely with stakeholders to deliver high service standards and operational efficiency.

Key Responsibilities

• Support daily operations including patient appointments, admissions, and liaison services
• Coordinate VIP/VVIP patient journeys and visits with internal stakeholders
• Supervise and guide frontline operations staff
• Review and improve workflows to enhance service quality and efficiency
• Handle service issues, complaints, and implement service recovery
• Support reporting, data tracking, and operational analysis
• Participate in projects and initiatives to improve patient experience
• Perform frontline duties when required
• Support 24/7 on-call rotation

Requirements

• Bachelor’s Degree in any discipline
• 2–3 years of experience in healthcare or service-related roles

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Office Indoor Customer Service
Salary: Basic $2200 - $2600
Working days: Mon to Fri (8.30am - 5.30pm) | Alternate Sat (8.30am - 12.30pm）
Address: Joo Koon

Job scope

• Attend to customer inquiries via phone, email, and walk-ins
• Process orders, bookings, and service requests
• Issue sales order & repare quotations

Requirements

• Possess diploma certificate

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Location: Lakeside
Working Hours: Mon - Fri, 8:15am-5:30pm. 1 Year Contract

Job Scope:
Responding to customer inquiries (phone, email, chat)
Handling complaints or issues and escalating when needed
Providing product/service information
Following up on customer requests or orders
Data entry (updating customer details, orders, records)
Filing and organizing records

Our client is a MNC in Equipment Manufacturing sector. Due to business needs, they are now recruiting a Maintenance & Service Technician to be part of their Sales team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Maintenance & Service Technician:

• Maintain and repair company and third-party equipment.
• Ensuring top performance via inspections and routine maintenance.
• Deliver excellent customer service with detailed reports and technical advice.
• Ensure a safe work environment.

Requirements:

• Minimum ITE in engineering field
• Minimum 1 years of machinery maintenance and troubleshooting experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

About the Role
We are seeking professional and customer-oriented Tele Helpdesk Officers to provide reliable administrative and procedural support to users via phone and digital channels. This role focuses on handling enquiries, guiding customers through processes, and ensuring accurate follow-up in a structured service environment.

Key Responsibilities

• Handle incoming calls and enquiries related to administrative procedures, fees, billing, and payment matters
• Provide clear and accurate information on processes, submission requirements, and service-related workflows
• Serve as the primary point of contact for customer enquiries, feedback, requests, and complaints
• Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
• Maintain comprehensive issue logs
• Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures
• Submit monthly progress reports detailing service performance
• Support Helpdesk operations from 7.00am to 7.00pm daily, including Sundays and Public Holidays, based on assigned shifts (4-day work week)

Requirements

• Relevant experience in helpdesk, or customer service support environments
• Strong customer service, and communication skills
• Experience supporting digital platforms or e-services is an advantage
• Ability to work on a rotational shift schedule, including weekends and public holidays
• Strong sense of accountability, ownership, and service quality
• Proficiency in additional languages commonly used in Singapore will be considered an added advantage, as the role involves interaction with a diverse user base

How to Apply
Please submit your resume indicating your relevant experience, current/expected salary, and availability.

• Basic Salary: SGD 2,800 (plus OT pay/ AWS / Variable Bonus)
• Company provides shuttle services
• Direct Employment
• MNC environment

Roles & Responsibilities

• Disassemble, clean, inspect, reassemble, and test diesel engine components including cylinder heads, fuel pumps, turbochargers, pistons, and connecting rods.
• Carry out mechanical fitting and assembly tasks in accordance with technical drawings, service manuals, and job instructions.
• Use hand tools, power tools, and lifting equipment safely and efficiently.
• Maintain a clean and organized workspace by managing tools properly and adhering to 5S standards.
• Work closely with quality inspectors to identify, address, and resolve any non-conformities.
• Take part in toolbox meetings, job safety analyses, and team discussions on work progress and safety matters.
• Travel to customer sites, vessels, shipyards, and offshore locations as required, following all site-specific safety and access procedures.

about the company

A premier global technology consulting firm and digital transformation partner, recognized for delivering high-scale enterprise service management solutions and cloud-native integrations within Singapore’s public and private sectors.

about the job

Take a strategic lead role as a ServiceNow Platform Business Analyst, where you will bridge the gap between complex business requirements and high-performance technical implementation.

• Strategic Analysis: Analyze the organization’s business model and its integration with technology to evaluate current states and define future-ready solutions.

• Requirements & Design: Collaborate with stakeholders to translate business needs into detailed functional specifications, user stories, and acceptance criteria.

• Process Engineering: Lead the mapping and re-engineering of existing workflows for optimization on the ServiceNow platform, ensuring adherence to global best practices.

• Solution Leadership: Act as a subject matter expert and lead cross-functional workshops to ensure alignment between architects, developers, and business owners.

• Platform Evolution: Identify continuous improvement opportunities for existing ServiceNow modules and manage ongoing enhancement requests (BAU).

• Documentation & Governance: Maintain rigorous process documentation and training materials to drive platform adoption and ensure successful technology integration.

skills and experience required

• Experience: Minimum of 4 years of experience as a Business Analyst, with at least 2 years of dedicated experience in ServiceNow-specific projects.

• Technical Mastery: Advanced proficiency in the ServiceNow Platform and expertise in the ITIL framework.

• Domain Knowledge: Hands-on experience with ServiceNow modules, including ITSM, HRSD, or CSM.

• Methodology: Strong proficiency in Agile methodologies, including user story grooming and sprint participation.

• Process Tools: Advanced expertise in Business Process Analysis Tools, Business Process Design, and Requirements Analysis.

• Certifications: Must hold a ServiceNow Certified System Administrator (CSA) or ITIL Certification; Business Analyst-specific certifications are highly preferred.

• Leadership: Proven ability to manage teams, contribute to key architectural decisions, and provide solutions across multiple cross-functional departments.

Please click on the 'apply' button to apply online. For more information, please reach out to CONSULTANT NAME. (EA: 94C3609 / CONSULTANT CEI NUMBER)

Summary  

The Service Delivery Manager is responsible for managing the airport operation on a shift basis ensuring that service delivery conforms to regulatory, operational, safety and customer service standards within a cost-effective environment.   

 Duties and Responsibilities  

• Lead safety management on a shift basis and ensures a culture of safety. Undertakes timely investigations of incidents, accident and near misses ensuring that all facts and contributing causes are identified and communicated to line management and the Manager Safety & Health. Investigations must include short term & long-term actions / recommendations for the reduction or elimination of the identified risk/s  

• Proactively manage the department’s resources (staff & equipment), to ensure that service levels are delivered to customers that meet both internal and external KPIs and Service Level Agreements (SLAs) while ensuring that Standard Operating Procedures (SOPs) are adhered to  

• Identify and manage problem areas within the operation, deploying resources as required to meet service delivery targets, whilst ensuring that safety and security is not compromised, and that costs are maintained at acceptable levels  

• Ensure that airline customers are provided with a ‘highly visible’ point-of-contact, and that all service feedback is acknowledged and /or investigated and responded. Where the incident is indicative of a reoccurring service failure, provides workable solutions to line management for longer term resolution  

• Through a ‘hands on’ visible approach, ensure that staff welfare and interests are understood and appropriately addressed. Provide ‘on the job’ coaching and leadership to operational teams to ensure performance improvement  

• In conjunction and coordination with Resource Allocators and Supervisors, ensure a clear understanding of the cost of shift operations. Balance operational requirements with overtime (OT) costs to ensure that overtime targets and other financial KPIs are met. Provide direction for, and oversight of, all revenue generating activities on shift to ensure that records of services rendered and support accurate billing   

• Conduct quality audits on a shift basis to ensure compliance with KPIs, SLAs, SOPs, uniform & grooming standards. Responsible for providing feedback and recommendations to staff on-the-spot, as well as updates to line management  

• Develop and maintain positive working relationship and open communication with internal dnata divisions, departments and business units, and external partners, including, but not limited to; Civil Aviation Authority of Singapore (CAAS), Changi Airport Group (CAG), Airport Police, Immigration, Customs, Auxiliary Police, and outsourced service providers  

• In a crisis, ensure that the Ramp & Baggage Services Department immediately activates its portion of the dnata Crisis Management Plan  

• Ensure compliance with all workplace safety, security, and health policies and procedures.

• Any ad hoc tasks assigned by the Reporting Officer or management.

Job Summary

You will support clinic operations by managing patient registration and appointment scheduling, performing billing and maintaining accurate patient records.

Responsibilities

• Register patients and schedule appointments while responding to phone and email enquiries to ensure smooth clinic operations
• Coordinate clinical investigations by assisting nursing and clinical staff to facilitate patient care
• Perform billing tasks accurately to support clinic financial processes
• Assist doctors during patient consultations and examinations to enhance clinical efficiency
• Maintain accurate and organized filing of patient records to ensure data integrity and accessibility
• Carry out general administrative duties as assigned to support daily clinic functions

Preferred competencies and qualifications

• Possess at least 'N'/'O' Levels qualifications, or equivalent
• Demonstrate good command of English to communicate effectively with patients and staff
• Exhibit strong teamwork and service orientation to contribute positively to the clinic environment
• Show friendly disposition with good interpersonal and communication skills to engage well with patients and colleagues
• Have at least 1 year of experience working in a private clinic setting, which will be an added advantage

Responsibilities:

• Carry out daily hands-on maintenance and inspections to ensure all assigned tasks are completed in accordance with service requirements, safety standards, and SUBSAFE procedures.
• Perform troubleshooting and rectification of mechanical and marine diesel systems, including removal, servicing, installation, and system tightness testing.
• Conduct joint inspections and acceptance with ship representatives, and coordinate with ship crews to perform functional testing of ship systems.
• Execute replenishment of submarine supplies, including gases, fuel oil, lubricating oil, and hydraulic oil.

Requirements:

• Preferably at least 3 years of relevant working experience; candidates without prior experience are welcome as training will be provided.
• Proficient in the use of mechanical tools and equipment including spanners, ratchet wrenches, lever blocks, and chain hoists.
• Able to read and interpret technical documents such as 2D assembly drawings and schematic diagrams.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary & Responsibilities

• Responsible for installation, repair, and maintenance of Onto products
• Respond to down-tool situations and provide scheduled maintenance within the SEA region.
• Support any required aspect of field operations, including system hardware, software, PCs, networking, and related technologies.
• Submit required service documentation and provide technical feedback to the US factory.
• Act as the primary technical and administrative liaison with customers for assigned projects.
• Provide feedback to the Sales team, identifying potential leads and customer needs.
• Support continuous product improvement through service feedback and issue reporting.

Qualifications

• minimum 3 years of Field Service experience in the semiconductor industry preferred.
• Hands-on experience with equipment fault detection, including electrical, mechanical, and software troubleshooting.
• Bachelor’s degree or diploma in Engineering or related fields.
• Ability to work independently while being effective within a team structure.
• Strong interpersonal skills with excellent customer communication.
• Proficient with Microsoft Office tools (PowerPoint, Word, Excel).
• Willingness to travel up to 50%.

Backend Sales Assistant
Salary: $2500 - $2800 + Team Commission (Up to $ 300)
Working Hours: 9am - 6pm
Working Day: 5 days work
Working Location: Paya Lebar

Responsibilities:

• Process sales orders, quotations, invoices, and delivery orders accurately
• Coordinate with customers on order status, delivery schedules, and inquiries
• Liaise with internal departments to ensure timely fulfillment
• Maintain and update customer records and sales data in the system
• Assist in preparing sales reports and tracking performance data
• Handle documentation and filing

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Provide field service support in either the operation or maintenance of the semiconductor lithography equipment in cleanroom.

Description

1) Install, configure, and test equipment or systems at customer sites.

2) Perform preventive and corrective maintenance on equipment.

3) Diagnose technical issues and carry out necessary repairs.

4) Provide on-site and remote troubleshooting support.

5) Train clients and end-users on equipment operation and maintenance.

6) Maintain accurate service logs, reports, and records of work performed.

7) Ensure compliance with safety, regulatory, and company standards.

8) Communicate effectively with clients to understand needs and provide solutions.

9) Advise customers on equipment upgrades or replacements when needed.

10) Travel frequently to customer locations for service and support.

11) Coordinate with internal teams for escalations and improvements.

12) Share field feedback to improve product design and service.

Requirement

Diploma or higher in Electrical Engineering or equivalent combination of education and experience.

At least 2 years job related experience

Knowledge and skills in the application of electrical engineering principles, processes and practices.

Knowledge in regulations, codes and safety practices associated with electrical systems

Knowledge of Office and engineering/technical related computer applications, databases and systems.

Comfortable to work 12 hour shift routine and on weekends

Monthly Salary: UP to $3000 (Negotiable)

Working Address: National Gallery 

Working hours: Monday to Sunday, 10:00 AM - 10:30 PM (2.5-hour break in between shifts)

                             Off 1.5 days per week

Responsibilities and Duties:

• Greet and welcome guests warmly.

• Take food and drink orders clearly and accurately.

• Serve meals and beverages promptly.

• Answer questions about the menu

• Recommend items and upsell when appropriate.

• Check on guests during their meal to ensure satisfaction.

• Clear tables and reset for the next guests.

• Keep the dining area clean and organized.

• Strong teamwork skills

Qualification and Requirements:

• 1-3 years experience as a waitress.

• Basic English & Chinese communication skills.

• Strong service mindset.

• Neat and professional appearance

Benefits: 

• Monthly incentives 

• Salary increments for outstanding performance.

• Annual Leave and Sick Leave entitlement
  

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252

Responsibilities

​

The Executive, Service Quality drives the execution and continuous improvement of service quality across Far East Hospitality by translating data, audits, and guest feedback into actionable insights and operational improvements.

The role partners closely with properties to strengthen service delivery at key touchpoints, ensures consistency with brand standards, and reinforces a culture of service excellence through structured audits, performance tracking, and recognition platforms.

Service Audit & Performance Tracking (35%)

• Execute and coordinate Quarterly Service & Brand Standard Audits across all properties
  
• Consolidate, analyse, and present audit findings with clear insights and recommendations
  
• Track and follow up on property action plans to ensure accountability and timely closure
  
• Identify recurring service gaps and recommend improvement actions
  
• Enhance audit processes through digitalisation and continuous improvement
  

Service Standards & Guest Experience Enhancement (35%)

• Partner with property teams to strengthen service delivery at key customer touchpoints (e.g., arrival, stay, service recovery)
  
• Support implementation of FEH service culture and standards through onboarding and engagement initiatives
  
• Contribute to service culture campaigns (e.g., Daily Dose, engagement activations)
  
• Support execution and analysis of Customer Engagement Surveys (CEI)
  
• Work with brands leaders to ensure consistency and enhancement of brand experience standards
  

Service Excellence Recognition & Awards (20%)

• Coordinate and drive participation in internal and external service excellence awards
  
• Manage end-to-end submission process, including collation of materials, storytelling, and alignment with judging criteria
  
• Partner with properties to identify and nominate strong candidates or initiatives
  
• Organise and execute the annual Hall of Excellence, including coordination, communications, and event support
  
• Leverage recognition platforms to reinforce service excellence behaviours and motivate teams
  

Insights & Continuous Improvement (10%)

• Analyse guest feedback, audit outcomes, and survey data to identify trends and opportunities
  
• Translate insights into actionable recommendations to improve service performance
  
• Support cross-functional initiatives to enhance service quality and operational effectiveness
  
• Leverage digital tools and AI to improve reporting efficiency and insight generation
  

Others

• Perform any other duties assigned by supervisor, carrying them out diligently and professionally.
  

Requirements

• Degree in Customer Service, Hospitality or related field
  
• 1–3 years’ experience in Customer Experience, Service Quality, Hospitality, or related field is preferred, otherwise those who has no experience are welcome to apply
  
• Proficient in Microsoft PowerPoint, Excel, and Office Suite
  
• Strong data analysis and reporting skills with ability to translate insights into action
  
• Familiarity with guest feedback platforms (e.g., Revinate), survey tools, and dashboards
  
• Experience in event coordination or project management is an advantage
  
• Working knowledge of Generative AI tools to enhance reporting and productivity
  
• Analytical, structured, and detail-oriented
  
• Strong communication skills (written and verbal) with ability to influence stakeholders
  
• Organised with strong project management and coordination capabilities
  
• Proactive with high ownership and follow-through
  
• Collaborative and confident engaging both corporate and operational teams
  
• Passionate about service excellence and people recognition