Total 2,981 job vacancies in Singapore

As a DMTS (Distinguished Member of Technical Staff), you will participate in a groundbreaking Next Generation NAND research and development Dry Etch team moving Advanced NAND and dry etch technology forward. The position provides ample chances for innovation, cooperation, and exploring new scaling methods with Next Generation NAND. A DMTS Dry Etch Engineer is a senior individual contributor and top industry expert who defines, develops, and transfers advanced dry etch processes for Micron NAND technologies. You will work directly with process integration and other areas including Wet Etch, CVD, Diffusion, Metals, Lithography, and CMP. You will operate innovative dry etch chambers and lead the process roadmap to achieve program and yield targets. Your responsibilities include, but are not limited to:

Leading advancements in Dry Etch technology and essential module development

• Act as a technical expert for dry etch process, hardware and applications in NAND technology development at F10, Singapore.

• Your position encourages delivering broad technical vision, deep domain expertise, and perspective advised by extensive knowledge of dry etch physics/chemistry.

• Define the equipment roadmap. Work together with suppliers and develop a mechanism-focused logical hardware roadmap essential for the upcoming generation NAND dry etch.

• Able to benchmark Micron NAND dry etch capability against outstanding industry standards and translate external findings into internal advantage.

• Provides forward-looking technical insight on dry etch trends, tool capabilities, and integration risks.

• In addition to Micron-specific responsibilities, the individual is encouraged to bring broad perspective and external insight from prior experience across highly reputed semiconductor companies.

• Provide technical mentorship and direction to SMTS/STS engineers; raise overall dry etch technical capability within the Singapore NAND organization.

• Resolve the most complex NAND yield, defectivity, and integration challenges through deep expertise in plasma physics, surface interactions, and materials.

• Represent Micron Singapore NAND dry etch interests at international conferences, cross-site and cross-company technical forums.

• Contribute towards Technical Leadership Program.

• Mentor less experienced engineers and encourage skills within the team.

Individual contributor role

• Collaborate and lead multi-functional teams to solve sophisticated structural problems.

• Simplify problems through model-based problem solving.

• Champion AI based solutions through the TD ecosystem.

• Lead collaborative efforts across Technology Development, Process Integration, and Manufacturing.

• Develop and innovate dry etch methods to satisfy structural and electrical requirements.

• Lead innovative (FOAK) dry etch process development, including recipe architecture, EPD strategy, control plans, and integration alignment.

• Solid presentation skills in executive meetings. Present process and technology roadmaps for current and future technology nodes.

• Demonstrate predictive capability of a future issue and proactively build mitigation plan.

• Comfortable influencing technology roadmaps in other process areas.

Interaction with Dry Etch peers

• Serve as a resource and guide for colleagues in dry etch technology and/or project management.

• Provide critical updates to upper management on project status and impacts.

Successful candidates for this position will have:

• Demonstrated interest in research and development environment.

• 15-20 years’ experience in dry etch process development within R&D (NAND, DRAM or Logic) moving into manufacturing roles, with 10-15 years specifically in memory products such as NAND and DRAM.

• Knowledge of plasma physics, plasma chemistry, transport or surface phenomena gained through experience and/or coursework.

• Demonstrated leadership in problem solving. Experience in managing technical projects.

• Understanding various types of plasma dry etch reactors (e.g., RF sources, chemistries).

• Expertise in statistical process control and analysis.

• Experience in solving scalability problems of deep high aspect ratio silicon/dielectric etches with a fundamental understanding of advanced conventional and unconventional (tailored) pulsing schemes.

• Lead supplier head to heads.

• Strong computer skills, including MS Office, and SAS software like JmP and similar.

• Data science basics / Python coding / AI coders could be preferred over candidates without this experience.

Education

• PhD (Chemical, Mechanical, Electrical, Material Science, Physics, Chemical physics, Chemistry, Semiconductor engineering or related fields) with 15-20 years of applicable dry etch process development background

• BS/MS (Chemical, Mechanical, Electrical, Material Science, Physics, Chemical physics, Chemistry, Semiconductor engineering or related fields) with over 18 years of pertinent experience

Overview

Are you a seasoned finance professional passionate about ensuring robust financial governance and driving compliant, ethical business growth? Do you thrive on meticulous analysis and strategic collaboration within a dynamic multinational environment?

As a Senior Finance Manager in Stewardship& Governance at Procter & Gamble, you will play a critical role in upholding the highest standards of financial integrity and operational compliance across our market/operating units. You will leverage your expertise to provide local oversight, conduct thorough self-audits, and ensure adherence to policies, legal requirements, and internal controls, particularly within the sales and business planning context. This role offers the opportunity to contribute significantly to the financial health and ethical framework of our operations, influencing key decisions and fostering a culture of accountability.

Responsibilities of the role 

• Lead and execute local oversight and compliance activities, ensuring strict adherence to P&G policies, local legal requirements, and internal controls within assigned market/operating units.
• Conduct comprehensive self-audits to evaluate compliance with established standards, proactively identifying areas for improvement and driving remediation actions.
• Serve as a key point of contact and collaborate effectively with external auditors and authorities, managing interactions and ensuring timely responses.
• Oversee third-party governance, including robust contract management, performance monitoring, and compliance assessments.
• Develop and implement effective risk management strategies, ensuring compliance with regulatory requirements and mitigating financial and operational risks.
• Champion governance efforts, providing strategic support and guidance to assigned market or operating units.
• Collaborate cross-functionally with sales and business planning teams to embed stewardship principles, ensure financial objectives are aligned, and drive performance and operational improvements.
• Provide expert insights and support for sales and business planning processes, with a keen awareness of financial controls, ethical considerations, and compliance implications.

Qualifications 

• Master's degree in Finance, Accounting, Economics, or a related field.
• Minimum of 6 years of progressive experience in finance, with significant exposure to stewardship, audit, and/or sales finance roles, preferably within a multinational company or the FMCG industry.
• Demonstrated experience in Sales Finance within the APAC markets is highly preferred, coupled with an awareness of sales and business planning processes.
• Proven experience in conducting self-audits, managing external audit relationships, and driving compliance initiatives.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and influence sales organization decisions.
• Knowledge of accounting standards, internal controls, and financial compliance.  
• Proven ability to handle complex financial analysis, prioritize tasks, and meet deadlines.  
• Leadership abilities and the capacity to influence stakeholders at various levels of the organization.  
• Commitment to diversity, inclusion, and innovation in the workplace.
• Innovation-oriented mindset, actively seeking opportunities for process improvement and driving continuous growth.  

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

• Visit http: //www.pg.com to know more.
• Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

Our vision is to transform how the world uses information to enrich life for all. 

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 

Position Overview 

Acts as a technical authority in 3D NAND Advanced thin film development, setting strategic direction and leading multi-functional initiatives. Drives department-wide impact by architecting solutions, accelerating innovation adoption, and influencing technical standards. Engages in global projects and mentors engineers to elevate technical excellence. 

Key Responsibilities 

• Define technical strategy and lead multi-functional projects in structural and electric film development. 

• Architect solutions and promote innovative technologies across teams. 

• Influence technical standards and drive process improvements. 

• Lead advanced process development, fixing, and integration. 

• Mentor engineers and foster technical growth. 

• Participate in global collaborations aligned with Micron’s engineering expectations. 

• Integrate unit processes into full module packages and validate within and cross-module interactions, device/process linkages via wafer-level electricals. 

• Drive complex problem solving across process/structure/hardware/device interactions—root cause analysis, FMEA, SPC, and corrective actions that recover window with no yield trade-off. 

• Utilize advanced characterization (SIMS, XPS, TEM, EDX/EELS, electrical stress testing, TDS) to correlate process parameters to device performance; derive correlation models that predict reliability and scaling behavior. 

• Lead multi-functional teams and vendor engagements to push hardware/process capability, set achievements, and secure resources. 

• Mentor engineers via structured training, case studies, and hands-on development; contribute to Micron’s mentoring programs and help build SME pipelines for Advanced Thin Films. 

• Publish internal papers, BKMs, and present to senior leadership; uphold Micron’s TLP tenets: Innovate, Focus, Impact, Influence, Lead, Mentor. 

Technical Expertise: 

• Advanced proficiency in thin film processing (Plasma Enhanced CVD, Thermal CVD, ALD). 

• Hands-on experience with structural and electric film hardware and equipment optimization (dielectric and carbon based films). 

• Hardware optimization: Precursor delivery & temperature control, chamber matching/segregation, batch vs single wafer trade-offs, metrology hooks. 

• Strong understanding of process-mechanical-device interactions, reliability modeling, and 3D NAND scaling. 

• Skilled in advanced characterization techniques (SIMS, XPS, TEM, electrical stress testing) and correlating process parameters to structural and device performance. 

• Proven ability to lead technical problem-solving and support engineers developing their skills. 

Requirements :

PhD or equivalent in Materials Science, Chemical Engineering, Physics, Chemistry, Electrical Engineering, or related field. 

15 to 20 years of experience in Thin Film research and development for NAND process specifically plasma and thermal CVD for dielectric (including highK and lowK) and carbon-based depositions. 

Demonstrated leadership in multi-functional development and vendor collaboration. 

Proven track record in architecting solutions, process-device correlation, and mentoring engineers—aligned to Micron’s SMTS leadership expectations. 

As a Senior Engineer in Process Development for Cell Film, you are an early‑career technical contributor responsible for executing process development activities for cell film modules supporting advanced NAND memory technologies. This role focuses on building strong fundamentals in thin film processes, disciplined experimental execution, and understanding process‑device interactions under guidance from senior engineers.

Key Responsibilities

Process Execution & Learning

• Execute established thin film processes (ALD/CVD) according to defined procedures and development plans.

• Run experiments, collect data, and maintain accurate documentation of results.

• Learn process fundamentals, key knobs, and sensitivities for assigned film steps or unit processes.

Data Analysis & Reporting

• Perform basic data analysis and summarize results in clear, structured formats.

• Identify obvious trends, anomalies, and repeatability issues in experimental data.

• Present findings in team forums with guidance from senior engineers.

Tool & Process Support

• Support day‑to‑day process development activities on cell film equipment.

• Learning tool operation principles, recipe structure, and basic hardware functionality.

• Assist in tool qualifications, process checks, and routine troubleshooting efforts.

Process Integration Exposure

• Develop basic understanding of how cell film processes impact downstream integration and device behavior.

• Support failure analysis and learning activities related to yield or reliability issues.

• Follow established handoff and documentation practices.

Collaboration & Professional Development

• Collaborate closely with senior engineers, equipment engineers, and integration teams.

• Seek feedback and coaching to accelerate technical learning.

• Demonstrate strong ownership of assigned tasks and timelines.

Expected Growth & Capability Development

• Build foundational knowledge in thin film materials, chemistry, and process physics.

• Progress toward independent execution of experiments with minimal supervision.

• Learn to connect process conditions to material, structural, and early electrical trends.

Required Expertise

• Fundamental understanding of thin film deposition techniques (ALD, CVD).

• Basic knowledge of materials science, chemical reactions, and vacuum systems.

• Familiarity with experimental methods and data interpretation.

• Willingness to learn semiconductor process tools and fab metrology.

Minimum Qualifications

• PhD, or Master’s degree with ≥3 years, or Bachelor’s degree with ≥5 years of relevant experience in Electrical Engineering, Materials Science, Chemistry, Chemical Engineering, Physics, or a related field.

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Position Overview

The MTS/Principal Engineer in Process Development for WET Process plays a critical role in advancing process development for NAND memory technology. This position is responsible for performing experiments, conducting material/chemical characterization, and providing support for process integration and fixing. As a key contributor, you collaborate with senior engineers and Multi-functional teams to establish process technology roadmaps and strategy, and deliver silicon-based solutions for future memory product needs.

Key Responsibilities

• Lead project-level initiatives focused on the development of WET processes

• Carry out complex experiments and support process integration under the guidance of senior staff members

• Use technical expertise to achieve measurable results that benefit the department or site

• Collaborate with various functions to facilitate technology transfer and assist in process ramp-up activities

• Maintain accurate and thorough records of experiments and processes, and prepare comprehensive technical reports

• Mentor staff members early in their careers and provide leadership that aligns with TLP entry expectations

• Support initiatives aimed at continuous improvement and optimization of existing processes

• Participate in multi-functional problem-solving teams to address process challenges and drive innovation

• Contribute to the development and documentation of guidelines, standard operating procedures, and knowledge management systems

• Know the latest with emerging technologies, industry trends, and advancements in WET processing and characterization

Requirements:

• Minimum 8 yrs experience in the semiconductor industry with Wet process background and strong organizational and technical skills with demonstrated success in engagement with global teams

• Possess a deep understanding of the process technologies such as Vapor etch, wet strip, Dry strip, selective chemical etching, etc

• Experience with fixing process issues, implementing corrective actions, and supporting technology transfer from R&D to manufacturing

• Must be an excellent communicator (verbal and written)

• Demonstrated ability to take calculated risks challenging oneself and others to execute on new solutions

• Must offer strategic thinking within the context of the PD leadership team in topics of team engagement, group morale, conducive working atmosphere and work culture

• Familiarity with electrical evaluation methods and Fab metrology tools, such as CD-SEM, thickness measurement instruments, and particle counters

• Experience with knowledge management systems, SOP development, and compliance with safety and quality standards

Required Education & Experience

• PhD or equivalent degree in Materials Science, Chemical Engineering, Physics, Chemistry, Electrical Engineering, or a closely related field. Exceptional Masters/Bachelors candidates with extensive relevant experience will be considered

• 8 to 15 years of experience in WET Process research and development in semiconductor TD

• Demonstrated experience in multi-functional collaboration and project-level leadership

• Strong record of technical contributions, publications, or patents in relevant domains (preferred)

Micron’s NAND Process Development (PD) Singapore group is looking for process development engineer to support TD activities associated with rapid deployment of technology nodes, the process margin improvement work necessitated thereof as well as to ensure extended engagement with manufacturing on the upcoming technology nodes.

Responsibilities

• Process module ownership involving regE process characterizations and advanced process developments for 3D NAND and beyond.

• Work with process development engineers in Singapore and Boise, US TD site and vendors to develop regE processes that meet integration requirements for next-generation 3-D NAND nodes.

• Transfer regE processes to high volume manufacturing (Fab10), and work on continuous improvements to manufacturability.

• Address specific wafer edge issues (such as bevel defects, uniformity issues), working with Fab10N team and with key business partners on tool choices for manufacturing, evaluations etc., as applicable.

• Focus on understanding and improving regE process margins required for meeting the mature yield goal for 3D NAND parts.

• Initiate and manage experiments to widen regE process margins as well as to test out manufacturability of next node solutions

• Incorporate best known manufacturing methods into early development phase of upcoming nodes.

• Design and implement advanced process monitoring and control methodologies.

• Serve as a technical expert within Micron contributing to technical projects for improvements to processes, procedures and equipment.

• Define and leads complex, multi-functional projects of critical importance to Micron, helps to define strategic direction.

• Lead team or sites or suppliers on complex, multi-disciplinary projects in quality focused meetings, process and yield improvement meetings, cost and productivity improvement meetings

• Provide advice and counsel to management on significant technical issues. Leads and initiate innovation projects through patents/technical papers.

• This position requires communications and collaboration with partners both locally and globally.  Strict adherence to Micron Intellectual Property protection policy is a must.

• Be part of the continuous worldwide TD engagement with suppliers pushing for breakthrough solutions.
   
  Requirements

• Bachelors’ degree or higher in Materials Science, Chemical Engineering or Physics with minimum 2 years hands-on experiences in relevant regE process developments.

• Familiarity with regE process developments and yield improvements.

• Understanding of various integration and structural impacts and constraints related to wafer edge.

• An understanding of the general process steps and process flow for memory processing, planar and vertical NAND memory in particular.

• Working knowledge of data analysis systems e.g.: Y3 to facilitate analysis of experimental data

• Working knowledge of Design of Experiments (DoE)

• Proven ability to collaborate with local and overseas teams on projects

• Excellent oral and written communication skills with ability to convey the message in concise and effective manner both in local as well as remote communications.

• Ability to be a self-motivated individual and be adaptable to Micron’s changing needs in terms of working extended hours, if required

• Proven ability to work in a demanding & dynamic environment and able to prioritize and manage multiple projects simultaneously

As a Senior/Staff Firmware Test Engineer in the Solid State Drive (SSD) group at Micron Technology, you will help ensure our SSD products have world-class performance and reliability. This outstanding opportunity allows you to collaborate with skilled experts to build flawless SSD firmware for enterprise and automotive markets. Your ambition and proven expertise will help us develop innovative solutions and advance technology.

Responsibilities

• Build comprehensive firmware verification plans for various firmware features.

• Develop white/ grey-box, known, and closed system testing methods to verify and validate firmware products.

• Analyze failures from weekly regressions and perform root-cause analysis, requiring deep SSD domain expertise.

• Manage test development, test deployment, test automation, and reporting activities.

• Communicate challenges, solutions, and mitigation plans to cross-functional teams and management with clear and effective communication of both technical and non-technical topics.

• Participate in code reviews and guide the team to ensure comprehensive coverage and accurate architectural build.

• Establish strong working relationships with firmware development engineers to improve code quality.

• Lead a team of technical people, as required.

Qualifications

• B.Sc. in Electrical Engineering, Computer Engineering, or Computer Science

• 6-8 years of pertinent experience in SSD firmware test development

• Comprehensive understanding and substantial experience in SSD firmware testing and Python programming

• Deep understanding of storage industry protocols such as PCIe/ NVMe

• Familiarity with Agile development, GIT development flow and branch management.

• Experience with automated build, continuous integration, and test automation systems

• Highly organized, creative, motivated, and passionate about achieving results

• Ability to work on complex tasks independently with minimal supervision

• Demonstrated leadership abilities and the capability to mentor less experienced engineers

• Excellent problem-solving and analytical skills

• Strong interpersonal and communication skills, and a great teammate

Job Summary 

We are seeking a highly motivated engineer to join our Technology Development team focused on advanced thin film deposition processes for next-generation memory technologies. This role spans responsibilities from process development to technical leadership, depending on experience level (Principal/Staff). 

Key Responsibilities 

• Develop and optimize advanced thin film deposition processes (ALD, LPCVD, PECVD, PVD) for cutting-edge device architectures

• Design and execute complex DOE experiments to improve process capability, uniformity, and reliability

• Perform in-depth root-cause analysis using advanced modeling and characterization techniques

• Collaborate with integration, other process areas, metrology, and equipment engineering teams to solve critical technical challenges

• Drive innovation in film deposition for improved performance, cost efficiency, and sustainability

• Utilize advanced data analytics and modeling to predict process behavior and accelerate development cycles

• Define technology roadmaps and lead strategic research initiatives. Generate intellectual property and influence future deposition technology directions

• Mentor junior engineers and lead multi-disciplinary technical projects

Requirements:

Education: 

• Ph.D / Master’s in Chemical Engineering, Materials Science, Electrical Engineering, Physics, or related field

Experience: 

• Master with minimum 8 years or PhD with minimum 5 years hands-on experience in advanced thin film deposition, characterization or related semiconductor field 

Skills: 

Core Technical:  

• Expertise in ALD, LPCVD, PECVD, and PVD for advanced nodes

• Strong understanding of film growth mechanisms, surface chemistry, and plasma physics

• Knowledge of thermodynamics, chemical kinetics, and reaction engineering

Analytical & Modeling:  

• Proficiency in DOE, SPC, and advanced statistical analysis

• Some Familiarity with TCAD or process simulation tools for film modeling 

• Data analytics and machine learning for process optimization 

Characterization:  

• Hands-on experience with TEM, SEM, XPS, SIMS, XRD, AFM, ellipsometry, and other thin film metrology

Problem-Solving:  

• Advanced root-cause analysis and failure mode identification

• Ability to develop predictive models for process behavior

As a Process Engineer you will be primarily responsible for starting up, developing and optimizing processes to improve product quality and reliability, working on process yield improvement, cost reduction, productivity improvement and risk management as well as resolving manufacturing line problems. You will also be required to identify, diagnose and resolve assembly process related problems by applying failure analysis, FMEA, 8D or SPC/FDC methodology. Additional responsibilities include coordinating and carrying out process, equipment and material evaluation/optimization/development to implement changes at process step, leading and participating in yield improvement and cost reduction activities, handling new process baseline qualifications and managing, auditing and liaising with equipment/material suppliers to achieve yield, quality, cost and risk management objectives.

Micron’s Process Development Singapore R&D Group is looking for process development engineer to support R&D activities associated with rapid deployment of technology nodes, the process margin improvement work necessitated thereof as well as to ensure extended engagement with manufacturing on the upcoming technology nodes.

Responsibilities

• Develop and optimize unit processes to meet the yield and quality requirements of advanced NAND products.

• Quantify benefits of innovative process and/or equipment solutions to enable early experimentation and adoption for process margin improvement

• Prioritize within Singapore based manufacturing CVD/PVD teams on the key technology issues that need R&D breakthroughs.

• Integrate and troubleshoot processes as part of cross-functional teams driving  yield and quality improvement

• Participate with Advanced Node Films peers on technology choices for the upcoming nodes and able to translate future technology device needs into clear process requirements

• Identify disruptive processes early on and work with manufacturing and Boise R&D to identify viable path forward

• Process development will include performing fundamental research, hardware evaluations, as well as testing processes for novel applications and generating intellectual property relevant to Micron.

• Initiate and manage experiments to widen process margins as well as to test out manufacturability of next node solutions

• Identify process simplification opportunities and drive cross functional teams in implementation

• Incorporate best known manufacturing methods into early development phase of upcoming nodes.

• Design and implement advanced process monitoring and control methodologies.

• Serve as a technical expert within Micron contributing to technical projects for improvements to processes, procedures and equipment.

• Lead team or sites or suppliers on complex, multi-disciplinary projects in quality focused meetings, process and yield improvement meetings, cost and productivity improvement meetings

• Provide advice and counsel to management on significant technical issues. Leads and initiate innovation projects through patents/technical papers.

• This position requires communications and collaboration with partners both locally and globally.  Strict adherence to Micron Intellectual Property protection policy is a must.

• Be part of the continuous worldwide R&D engagement with suppliers pushing for breakthrough solutions.

Requirements

• PhD/Masters/Bachelor degree or higher in Materials Science, Chemical/Microelectronic Engineering, or Physics with minimum 3 years hands-on experience in leading edge film deposition/implant technology work.

• A deep understanding of chemical kinetics, thermodynamics, physical phenomena and their direct application to CVD/PVD deposition in various deposition methods.

• An ability to understand and troubleshoot precursor depletion effects within three dimensional structures and come up with innovative ideas to mitigate the effects.

• Basic understanding of films and interface engineering and analysis techniques thereof – SIMS, XPS, EDX, SEM/TEM.

• Understanding of various integration and structural impacts and constraints related to film deposition processes.

• An understanding of the general process steps and process flow for memory processing, planar and vertical NAND memory in particular.

• Working knowledge of data analysis systems  e.g.: Y3 to facilitate analysis of experimental data

• Working knowledge of Design of Experiments (DoE)

• Proven ability to collaborate with local and overseas teams on projects

• Excellent oral and written communication skills with ability to convey the message in concise and effective manner both in local as well as remote communications.

• Ability to be a self-motivated  individual and be adaptable to Micron’s changing needs in terms of working extended hours, if required

• Proven ability to work in a demanding & dynamic environment and able to prioritize and manage multiple projects simultaneously

Responsibilities: 

• Develop and optimize unit processes to meet the yield and quality requirements of advanced NAND part type 

• Quantify benefits of innovative process and/or equipment solutions to enable early experimentation and adoption for process margin improvement Prioritize within Singapore based manufacturing Wet Etch team on the key technology issues that need TD breakthroughs. 

• Integrate and troubleshoot processes as part of cross-functional teams driving yield and quality improvement Participate with Boise TD Wet Etch peers on technology choices for the upcoming nodes and able to translate future technology device needs into clear process requirements 

• Process development will include performing fundamental research, hardware evaluations, as well as testing processes for novel applications and generating intellectual property relevant to Micron. 

• Initiate and manage experiments to widen process margins as well as to test out manufacturability of next node solutions 

• Identify process simplification opportunities and drive cross functional teams in implementation Incorporate best known manufacturing methods into early development phase of upcoming nodes. 

• Design and implement advanced process monitoring and control methodologies. 

• Serve as a technical expert within Micron contributing to technical projects for improvements to processes, procedures and equipment. 

• Lead team or sites or suppliers on complex, multi-disciplinary projects in quality focused meetings, process and yield improvement meetings, cost and productivity improvement meetings 

• Provide advice and counsel to management on significant technical issues. Leads and initiate innovation projects through patents/technical papers. 

• This position requires communication and collaboration with partners both locally and globally. 

• Strict adherence to Micron Intellectual Property protection policy is a must. 

• Be part of the continuous worldwide TD engagement with suppliers pushing for breakthrough solutions. 
   

Requirements: 

• Masters/PhD graduates in Materials Science, Chemical/Microelectronic Engineering or Chemistry are welcome to apply. 

• 2-3 years of semiconductor industry experience is preferable 

• A deep understanding of chemistry, chemical kinetics, thermodynamics and mass transport 

• Basic understanding of films and interface engineering and analysis techniques thereof – SIMS, XPS, EDX, SEM/TEM, FTIR. Understanding of various integration and structural impacts and constraints related to wet etch processes. 

• An understanding of the general process steps and process flow for memory processing, planar and vertical NAND memory in particular. 

• Working knowledge of data analysis systems e.g.: Y3 to facilitate analysis of experimental data 

• Working knowledge of Design of Experiments (DoE) Proven ability to collaborate with local and overseas teams on projects 

• Excellent oral and written communication skills with ability to convey the message in concise and effective manner both in local as well as remote communications. 

• Ability to be a self-motivated individual and be adaptable to Micron’s changing needs in terms of working extended hours, if required Proven ability to work in a demanding & dynamic environment and able to prioritize and manage multiple projects simultaneously 

• Ability to travel for extended periods of time and stay at Boise TD for 2-4 months at a stretch to work on technology development. 
   

Working location: 

• 1, North Coast Drive, Singapore 757432 

Our vision is to transform how the world uses information to enrich life for all. 

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 

Position Overview 

The Member of Technical Staff (MTS) in Process Development for Advanced Thin Film plays a critical role in advancing thin film process development for NAND memory technology. This position is responsible for performing experiments, conducting material characterization, and providing support for process integration and fixing. As a key contributor, the MTS collaborates with senior engineers and Multi-functional teams to promote manufacturability, continuous improvement, and ongoing technology advancement within the organization. 

Key Responsibilities 

• Lead project-level initiatives focused on the development of structural and electrical film processes, especially dielectric (including Low and High K) and Carbon based films. 

• Carry out complex experiments and support process integration under the guidance of senior staff members. 

• Use technical expertise to achieve measurable results that benefit the department or site. 

• Collaborate with various functions to facilitate technology transfer and assist in process ramp-up activities. 

• Maintain accurate and thorough records of experiments and processes, and prepare comprehensive technical reports. 

• Mentor staff members early in their careers and provide leadership that aligns with TLP entry expectations. 

• Support initiatives aimed at continuous improvement and optimization of existing processes. 

• Participate in multi-functional problem-solving teams to address process challenges and drive innovation. 

• Contribute to the development and documentation of guidelines, standard operating procedures, and knowledge management systems. 

• Know the latest with emerging technologies, industry trends, and advancements in thin film processing and characterization. 

Technical Qualifications 

• Demonstrated expertise in thin film deposition techniques, such as Atomic Layer Deposition (ALD) and Chemical Vapor Deposition (plasma and thermal), including recipe setup, process tuning, and fixing. 

• Proficiency in using metrology tools—including ellipsometry, X-ray reflectivity (XRR), Scanning Electron Microscopy (SEM), and Transmission Electron Microscopy (TEM)—for material characterization and process monitoring. 

• Solid understanding of process integration, defect analysis, and methods for yield improvement. 

• Familiarity with electrical evaluation methods and Fab metrology tools, such as CD-SEM, thickness measurement instruments, and particle counters. 

• Competence in process optimization, documentation, and data analysis, including statistical process control (SPC), design of experiments (DOE), and root cause analysis. 

• Experience with fixing process issues, implementing corrective actions, and supporting technology transfer from R&D to manufacturing. 

• Ability to communicate technical findings effectively, both verbally and in writing, to diverse audiences. 

• Experience with knowledge management systems, SOP development, and compliance with safety and quality standards. 

Requirements :

• PhD or equivalent degree in Materials Science, Chemical Engineering, Physics, Chemistry, Electrical Engineering, or a closely related field. 

• 10 to 15 years of experience in Thin Film research and development for NAND process specifically Diffusion and CVD Films. 

• Demonstrated experience in multi-functional collaboration and project-level leadership. 

• Strong record of technical contributions, publications, or patents in relevant domains (preferred). 

Our vision is to transform how the world uses information to enrich life for all. 

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 

Position Summary 

The Distinguished Member of Technical Staff (DMTS) in Process Development for Advanced Thin Film serves as a recognized expert both within and outside of Micron. This position is pivotal in shaping the technical vision for NAND structural and electrical film processes, with influence that spans top-level organizational boundaries. The DMTS leads programs that impact the entire engineering group, drives breakthrough innovations, and plays a key role in influencing industry-wide and cross-disciplinary teams. Additionally, the DMTS mentors senior technical leaders and guides critical roadmap decisions that set Micron’s products apart in the marketplace. 

Main Responsibilities 

• Shape the technical vision for structural and electric film processes, ensuring significant impact across top-level organizational boundaries. 

• Lead programs that span the entire engineering group, advancing innovative breakthroughs in process development. 

• Influence industry and cross-disciplinary teams through active external collaborations and strong technical leadership. 

• Mentor senior technical leaders and chip in to roadmap decisions that fundamentally differentiate Micron’s products. 

• Address and solve the most challenging technical problems, guiding teams in comprehensive root cause analysis and resolution. 

• Represent Micron at industry consortia, technical conferences, and through participation in collaborative research initiatives. 

• Develop and advocate for strategies focused on cost savings, process efficiency, and large-scale yield enhancement. 

• Own and update the structural and electric film process technology roadmap, aligning with business objectives and competitive benchmarks. 

• Initiate and lead strategic collaborations with external partners, universities, and research institutes. 

• Prepare and deliver high-impact technical presentations, white papers, and patent filings. 

• Assess technical risks and make informed decisions on process development priorities and technology investments. 

Technical Expertise 

• Mastery of ALD/CVD (plasma and thermal) processes: Pioneering new deposition methods, materials, and integration strategies for innovative NAND scaling. 

• Deep expertise in reliability modeling, process-device correlation frameworks, and advanced failure analysis across multiple technology generations. 

• Advanced electrical evaluation: leakage, breakdown, capacitance, impedance; metrology techniques including atom probe tomography, in-line defect mapping, and Statistical Process Control (SPC). 

• Authority in breakthrough innovation, cross-disciplinary leadership, and external technology benchmarking; influential in shaping industry standards. 

• Guides strategic technology decisions, mentors senior technical leaders, and directs the long-term progression of structural and electric film process development (dielectric, including lowK and highK, and carbon-based films). 

• Expert in advanced characterization: SIMS, XPS, TEM, EELS, APT, ML-assisted image analysis for HAR structures and defect mapping. 

• Leads the conception, development, and implementation of disruptive chemistries, materials, and hardware solutions for next-generation NAND. 

Required Qualifications 

PhD or equivalent in Materials Science, Chemical Engineering, Physics, Chemistry, Electrical Engineering, or a related field. 

Over 20 years of experience in Thin Film research and development for NAND process specifically Diffusion, CVD, dielectric and carbon-based Films. 

Industry recognition: patents, publications, invited talks, and leadership roles in technical committees or consortia. 

As a SMTS (Senior Member of Technical Staff), you will be a part of revolutionary Next Generation NAND research & development Dry Etch team driving Advanced NAND and dry etch technology forward. The position promises ample opportunities for innovation, collaboration and testing a new dimension and scaling with Next Generation NAND. A SMTS Dry Etch Engineer is a senior individual contributor responsible for defining, developing, and transferring advanced dry etch processes for Micron NAND technologies. You will work directly with process integration and other process areas such as Wet Etch, CVD, Diffusion, Metals, Lithography & CMP. You will work on state of the art and best in class dry etch chambers & own the process roadmap to meet program and yield goals. Your responsibilities include, but not limited to:  

Leading Dry Etch technology and critical module development  

• The SMTS Dry Etch Engineer owns key NAND dry etch process levels and modules, translating technology challenges into executable roadmaps for N, N+1, and N+2 nodes.  

• Serve as the primary Dry Etch representative in program and module meetings for owned process areas.  

• Drive multi-functional execution across Technology Development, Process Integration and Manufacturing.  

• Develop and innovate dry etch processes to meet structural and electrical specifications for advanced NAND devices. 

• Lead First-Of-a-Kind (FOAK) dry etch process development, including recipe architecture, EPD strategy, control plans, and integration alignment.  

• Establish tool redundancy, run-to-run controls, and E3 monitors to improve process robustness and manufacturability.  

• Independently meet Process maturity , CSPEC, SPC, and qual criteria and timelines for owned process levels.  

• Provide clear technical status and risk updates to program stakeholders. 

• Collaborate with equipment and supplier teams to define and implement process-level hardware roadmaps.  

• Apply model-based and data-driven problem solving to resolve complex yield, defectivity, and integration issues. 

• Contribute towards Technical Leadership Program 

Technical Leadership and Development  

• Act as a recognized technical expert within Dry Etch for owned process areas.  

• Mentor MTS engineers, interns, and early-career staff on technical problem solving, data analysis, and plasma etch fundamentals.  

• Participate in Micron patent programs, technical seminars, and knowledge-sharing forums.  

• Continuously develop technical breadth and depth in dry etch technology and adjacent process areas.  

• Solid presentation skills in executive meetings. Present process and technology roadmaps for current and future technology nodes. 

• Comfortable in influencing other process areas technology roadmaps. 

Successful candidates for this position will have:  

• Demonstrated aptitude for research and development environment 

• 12-15 years’ experience in dry etch process development in R&D (NAND, DRAM or Logic) transferring to manufacturing. Of which 7-10 years in memory products such as NAND, and DRAM 

• In-depth knowledge of plasma physics, plasma chemistry, transport or surface phenomena gained through experience and/or coursework 

• Demonstrated leadership in problem solving. Experience in managing technical projects 

• Understanding various types of plasma dry etch reactors (e.g., RF sources, chemistries) 

• Expertise in statistical process control and analysis 

• Experience in solving scalability problems of deep high aspect ratio silicon/dielectric etches with a fundamental understanding of advanced conventional and unconventional (tailored) pulsing schemes 

• Proven ability to independently drive technical execution and influence multi-functional teams.  

• Strong computer skills, including MS Office, and SAS software like JmP and similar 

• Candidates having AI developing and coding capability could be preferred. 

Education 

• PhD (Chemical, Mechanical, Electrical, Material Science, Physics, Chemical physics, Chemistry, Semiconductor engineering or relevant majors) with at least 12 years of relevant dry etch process development experience 

• BS/MS (Chemical, Mechanical, Electrical, Material Science, Physics, Chemical Physics, Chemistry, Semiconductor engineering or relevant majors) at least 15 years of relevant dry etch process development experience 

Micron Technology Inc. is a Fortune 500 company & employs about 45,000 workers worldwide, with HQ in Boise, ID. Micron offers the industry’s broadest portfolio of memory solutions—starting with foundational DRAM, NAND, and NOR Flash memory, extending to SSDs, MCPs, HMCs, and other memory-based systems. Micron is expanding and now starting full-fledged NAND research and development in Singapore co-locating with high volume manufacturing to speed up innovation. Micron has several world class SSD products (NAND) which have revolutionized speed feeding into GPU’s for superior AI performance and achieving blazing fast performance for gaming and pro workloads. Micron is one of the most prolific patent applicants in the world with 60,000 patents granted and still growing.

As a Staff/Principal Engineer, you will be a part of groundbreaking next generation NAND research & development dry etch team driving critical modules listed below. The position promises ample opportunities for innovation, collaboration and testing a new dimension and scaling with next generation NAND. You will work directly with process integration and other process areas such as Wet etch, CVD, Diffusion, Metals, Lithography & Dry Etch. You will be involved with innovative and outstanding dry etch chambers & own the process roadmap to meet program and yield goals. Your responsibilities include, but not limited to:

Main Responsibilities:

• As a CMP Process Development Engineer, you will develop and optimize chemical mechanical planarization procedures. These procedures aim to improve product quality and reliability for the next generation of Micron's memory parts.

• Focus on understanding and improving the process margins required for meeting the mature yield goal for 3D NAND parts

• Advanced 3D NAND CMP process development will include performing fundamental research, consumables development, and hardware evaluation, as well as testing processes for novel applications

• Initiate and manage experiments to widen process margins as well as to evaluate manufacturability of next node solutions

• Extensively collaborate with vendors to develop processes that meet integration requirements for current and next-generation 3-D NAND nodes

• Incorporate best known manufacturing methods into early development phase of upcoming nodes

• Design and implement advanced process monitoring and control methodologies

• Provide strategic roadmap for N+, N++ and future NAND Nodes

• Serve as a technical expert within Micron contributing to technical projects for improvements to processes, procedures, and equipment

• Define and leads complex, multi-functional projects of critical importance to Micron, helps to define strategic direction

• Provide advice and counsel to management on significant technical issues. Leads and initiate innovation projects through patents/technical papers

• This position requires communication and collaboration with partners both locally and globally. Strict adherence to Micron Intellectual Property Protection policy is necessary

Other Responsibilities:

• Mentor new hires and less experienced team members on CMP fundamentals, process development, and Micron systems

• Engage with Procurement & Operations Central Teams and other partners both locally and globally pushing for breakthrough solutions

• As a technical expert, lead or drive team or sites on complex, multi-disciplinary projects in quality focused meetings, process and yield improvement meetings, cost, and productivity improvement meetings

Education/Job requirements:

• Masters /PhD with 5-10 years or Bachelors degree with 7-12 years of relevant working experience in the semiconductor industry with a background in Chemical Mechanical Planarization (CMP) Process in 300mm wafer fabrication

Must Have Technical Skills

• Hands-on experience CMP equipment operation such as AMAT (LKP), EBARA-300X and next generation CMP equipment, optical metrology, profilometry, polishing slurries, conditioners, and polishing pads

• Experience in dielectrics/metals CMP process development on 3D NAND or other memory technology

• Understanding of various integration and structural impacts and constraints related to film deposition and other upstream/downstream processes

Must Have Soft Skills

• Excellent oral and written communication skills with ability to convey the message in concise and effective manner both in local as well as remote communications.

• Strong collaboration and communication skills (verbal and written).

• Self-driven, adaptable, and able to manage multiple projects.            

• Proven ability to take calculated risks and execute novel solutions.

• Recognized as a mentor, team player and technical expert with the ability to solicit feedback, accept input, and analyze success/failure.

Highly Desirable/Preferred skills or experience

• An understanding of the general process steps and process flow for memory processing planar and vertical NAND memory.

• Strong interest in Data science, modelling, and drive to use/adopt AI to optimize workflows.

This role is part of Micron’s Technical Leadership Program (TLP)—a career path for individuals who advance Micron and the industry through technical excellence, innovation, influence, and mentorship. TLP members are expected to set technical direction, lead through influence, and develop the next generation of technical leaders.

Key Responsibilities:

• Define and lead pathfinding photolithography projects for future technology nodes and novel memory architectures.

• Establish long‑term photolithography technology vision and roadmaps, aligned with device scaling, yield, cost, and manufacturability goals.

• Drive early development and de‑risking of disruptive lithography solutions, including materials, processes, equipment, and patterning schemes.

• Serve as a recognized technical authority, influencing technology decisions across R&D, integration, and manufacturing organizations.

• Lead cross‑functional and cross‑site initiatives, ensuring alignment and execution of high‑impact technology programs.

• Partner with suppliers to co‑innovate next‑generation tools, materials, and metrology capabilities.

• Oversee advanced process development including imaging, overlay, OPC, process window optimization, and advanced process control.

• Generate and steward intellectual property, including patents, publications, and internal technical standards.

• Mentor and develop engineers as part of Micron’s Technical Leadership Program (TLP), shaping the next generation of technical leaders.

Required Qualifications:

• Ph.D. (preferred) or M.S. in Electrical Engineering, Materials Science, Physics, Chemical Engineering, or related field with at least 15 years of experience in semiconductor photolithography advanced process development

• Recognized expertise in advanced imaging physics, including immersion lithography, polarized illumination, low‑k1 imaging, and pattern fidelity challenges.

• Proven record of defining and leading high‑impact technology programs from concept through development and transfer.

• Strong command of lithography simulation, materials characterization, and statistical analysis.

• Demonstrated ability to influence technical direction at the organizational or enterprise level.

• Exceptional problem‑solving, communication, and technical leadership skills.

Preferred Qualifications:

• Extensive hands‑on and strategic experience with EUV and advanced DUV lithography (365nm, 248nm, 193nm).

• History of pathfinding or pre‑development leadership for new technology nodes or novel device architectures.

• Strong external engagement with equipment and materials suppliers at a technology‑shaping level.

• Established track record of patents, publications, and industry recognition.

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a Security Firmware Engineer at Micron Technology Inc., you will be providing the technical capability in the creation and integration of Security Firmware IP for use in SSD products. The lifecycle of this responsibility is associated with the organization's product development life cycle and can range from product inception to obsolescence or any portion that is defined by specific assignments. You will also be responsible for providing technical support to implement the development and quality assurance processes necessary to insure the firmware IP consistently provides the required functionality, security, usability, quality/reliability, performance, and ensure Micron SSDs meet their design targets.

Responsibilities:

DEVELOP AND TEST FIRMWARE

• SSD products: Develop Security firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Security, Performance, Functionality, and Quality/Reliability

• Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle

COMMUNICATE EFFECTIVELY

• Dedicatedly provide to management, multi-functional team members, and the firmware team consistent, detailed, and properly summarized information regarding activities within the firmware development organization and status of firmware development projects

DEVELOP PEOPLE

• Multi-functional Teamwork: Develop and maintain collaborative, open and, constructive relationships with peers and management

• Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity

• Personal Development: Work to continuously improve your technical capability and communication skills

UTILIZE AI

• Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.

• Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work.

Requirements :

• PhD/Masters/Bachelors in Computer Engineering or Electrical Engineering 

• In-depth knowledge and minimum 3 years' experience in embedded firmware development

• Embedded Security domain knowledge and experience is required

• Expertise in the use of programming languages (eg. C, C++, RUST), programming tools & environments

• Experience programming in Python is an advantage

• Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS

• Experience with NAND flash and other non-volatile storage is an advantage

• Experience in storage industry, storage systems, or a related technology is an advantage

• Experience in conduct analysis, designs, performs programming, debugs, and modifies software

• Proficiency in resolving code problems for firmware applications

• Ability to apply baseline digital fluency and role‑appropriate AI literacy to use AI‑enabled tools responsibly and effectively for research, analysis, content creation, problem‑solving, operational tasks, and achieving business outcomes.
  

  Conducts analysis, designs, performs programming, debugs and modifies software. Troubleshoots code for firmware applications. Utilizes analog and digital hardware and software operating systems. Typically programs in machine language, assembly language and high level languages, (e.g., C, C++)

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide differentiated customer experience. 

Advocacy & Customer Trust (ACT) delivers connected support experiences for our Unified customers to gain, maintain and sometime rebuild their trust. The Area Engagement Team leads education of our field teams, addresses reactive support challenges for Areas and individual customers and partners closely with our Customer Success teams, underpinned by a robust governance process to improve customer experience across each area. 

As an Area Support Lead (ASL) you will own Crisis Communications for Small, Medium, Enterprise and Channel (SME&C) customers and partners in your region and liaise with our largest customers in this segment, acting as a trusted advisor and partner for your Regional SME&C Leadership (EVP/CVP/AVP/GM).  You’ll be the Commander and Technical Leader during a Service Incident or large scale event, co-ordinating key leaders and decision makers across our Support and Engineering Organisations.  You’ll have executive-facing communication skills to restore confidence, and partner with the customer’s Account Team to prevent recurrences through the Customer Engagement Plan to improve and shape the support experience, acting with urgency to produce the best possible outcomes. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution 

• Required to be on-call during shifts, including after hours and weekends and available to take ownership of escalations to Senior Leaders, liaising between the customer and Senior Leaders across organizations within Microsoft. 
• Acts as a subject matter expert on best practices to support the customer experience. Crafts and executes executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with Area, Support and Product Group leadership. 
• Own Service Incident or crisis response and management in the Area (before, during and after) – ensure understanding of Field roles and responsibilities. Accountable for ensuring the Region/Area is trained. 
• Lead strategic projects designed to improve resolution times, customer satisfaction, and support experience. Provides examples and direction to prioritize efforts to prevent and reduce escalations/crises. 

Customer Health 

• Partner with CSU leadership to build and execute plans that improve customer health signals, including reactivity, major incident response plans, proactive recommendations and cloud resiliency.  
• Sponsor key accounts in region in collaboration with Regional CSU leadership, building relationships and trust with our largest accounts and ensuring that their support experience exceeds expectations.  
• Partner with account teams and Area Business Partner through contract renewals and assist in deal shaping, ensuing that customers have the right offerings to ensure their success. 

Collaboration 

• Leverages relationships across Regional CSU, Support and Product Groups to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the Area and escalates as needed. 
• Owns escalated issues and manages Area/Region escalated customer crises to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides guidance to Support Escalation team members on how to handle moderate to highly complex cases. 
• Support Area and regional leadership and collaborate with the Area Business Partner (ABP) to identify systematic issues and leads process improvement efforts to ensure continuous improvement. Recommend process improvements and support the feedback forums with identified actions. 

Communication 

• Identifies and builds strategic relationships with internal teams, partners, and communications with senior and executive leadership to resolve issues that are complex in scope. 
• Leverages precision questioning techniques to understand the pain points of the customer experience during Crisis and then proactively addresses the People/Process/Technology blockers identified. 
• Customer engagement – both reactive (emergency) and proactive (sponsorship). Confidence calls after outage. Involved in service incident (SI) aka outage Crisis and non-outage crisis for specific, strategic customers 

Qualifications

• 11+ years technology industry, customer service, or related experience 
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience 
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience 
• OR equivalent experience. 
• Crisis Management and C-Suite proven communication capabilities 
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals). 

Additional or Preferred Qualifications 

• 16+ years technology industry, customer service, or related experience 
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience 
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience 
• OR equivalent experience. 
• Project management experience. 
• Experience working with Microsoft products and services.  
• Knowledge and understanding of Unified Deal Construction and Support a plus 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Design is at the heart of transforming user experiences. We are seeking a versatile UX Architect who thrives in a collaborative environment and enjoys solving complex design challenges. This role offers the opportunity to work on innovative projects that empower customers and drive business value through exceptional user experience design. 

In this role, you will work closely with customers, partners, and internal teams to deliver successful solutions. You will be responsible for mapping a customer’s business problems to scalable and usable applications, ensuring the delivery of high-quality user experiences. This position also involves overseeing project-level UX engineering activities, with a focus on both pre-sales and delivery. 

As a UX Architect, you will engage in meaningful dialogue with business and technology decision-makers, working to develop customer business agility and maximize business value through thoughtful UX design. You will collaborate with developers, UX designers, and business leaders to ensure the user experience strategy aligns with overall project goals and timelines. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As part of this vision, we innovate with a growth mindset and collaborate to realize shared goals. Our values of respect, integrity, and accountability drive our inclusive culture, where everyone can thrive at work and beyond. 

In this role, you will stay up-to-date with the latest trends in user experience design, continuously improving design quality and user engagement.   

Responsibilities

• Facilitates Design Thinking or Envisioning Workshops, guiding teams to brainstorm, ideate, and solve complex design problems collaboratively. 

• Generates ideation solutions for complex products, synthesizing them into concise solutions that improve product designs. 

• Creates clarity for team members, influencing prioritization of product backlog and sprint management. 

• Design seamless, human-centered experiences for applications leveraging Artificial Intelligence, with sensitivity to Human AI Interaction Guidelines and ethical considerations. 

• Develops functional prototypes to meet specific needs, presents them for feedback, and iterates based on feedback. 

• Develops and enables front-end design solutions, technical prototypes, and user interface systems (e.g., controls, animation libraries, utilities). 

• Acts as a liaison between design and engineering, deepening knowledge of engineering fundamentals (e.g., interpreting designs, writing code, working with source control). 

• Collaborates with Engineering teams to ensure successful design implementation and quality assurance. 

• Leads design reviews to ensure code quality and creates specs to document validation efforts. 

• Oversees the versioning of tools and platforms, ensuring their adoption and interoperability across teams. 

• Ensures the use of the latest codebases and design systems, driving consistency and alignment across the team. 

• Communicates proactively with leaders, engineers, and feature teams to ensure effective communication through all design and development stages. 

• Collaborates with cross-disciplinary teams (e.g., creative, program managers, developers, UX research) to define and iterate on new and existing product features. 

• Mentors team members, provides guidance, and influences stakeholders across various disciplines to promote optimal product designs. 

 Key Accountabilities for this Position Include, But Not Limited to  

• Experience estimating, scoping, and writing statements of work that clearly set customer expectations.   

• Experience in leading customer workshops, uncovering opportunities, gathering requirements, and reviewing deliverables.   

• Experience in closely working with Developers using React, JavaScript, TypeScript, CSS, VS Code, GitHub Copilot, Figma and other software development environments.  

• Experience designing AI-powered applications UX design acceleration, Vibe Prototyping, including familiarity with Human AI Interaction Guidelines.

• Experience in designing and prototyping user interfaces within technical constraints while leveraging and maximizing technical features.   

• Experience with all stages of product development - concept, wireframes, design iterations, production and quality assurance.  

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field, and 10+ years of experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security). 

• OR, Master’s Degree in a related field with equivalent experience. 

• Ability to communicate effectively (written and verbal) in English and Mandarin for specific work‑related interactions or documentation, where required. 

• Expertise in Product Design, User Interface, User Experience and Human AI interaction: Specialized knowledge in designing user-centric products and interfaces in the world of AI driven applications. 

• Strong Communication, Observation, and Empathy: Ability to effectively communicate with stakeholders and understand user needs and behaviors. 

• Cross-Cultural Expertise: Experience working in diverse environments, with a strong understanding of different design perspectives. 

• Proficiency in Agile Methodologies: Skilled in agile project management and iterative design processes. 

• Appreciation for Simplicity and Elegance in Design: Influenced by Japanese design principles, focusing on creating relaxed and comfortable user experiences. 

• Ability to work outside Singapore in regions such as China, South Korea, Taiwan, and Australia, with travel and remote work capability as required. 

• 5+ years managing multiple projects. 

• 5+ years of experience leading blended, multidisciplinary teams. 

Preferred Qualifications  

• Experience estimating, scoping, and writing statements of work that clearly set customer expectations. 

• Experience leading customer workshops, uncovering opportunities, gathering requirements, and reviewing deliverables. 

• Experience facilitating Design Thinking or Envisioning Workshops to align design strategies with business objectives. 

• Ability to communicate effectively (written and verbal) in Japanese for specific work‑related interactions or documentation, where required.  

• Experience with all stages of product development - concept, wireframes, design iterations, production and quality assurance.  

• Experience with React, JavaScript, TypeScript, CSS, VS Code, GitHub Copilot, Figma, and other software development environments. 

• Experience designing and prototyping user interfaces within technical constraints. 

• Experience with all stages of product development, including concept, wireframes, design iterations, production, and quality assurance. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

At Abundance, we serve up hearty Taiwanese cuisine. If you have a passion for great food, a head for numbers, and a heart for people, we want you on our leadership team.

Key Responsibilities

1. Revenue Driver

• Strategic Growth: Develop and execute strategies to drive sales & profitability
• P&L Management: Monitor food costs, labor costs & ops expenses
• Sales Initiatives: Collaborate with the team to roll out new menu launches, seasonal promotions
• Data-Driven Decisions: Analyze sales data & customer feedback to identify trends, revenue opportunities, fix bottlenecks

2. Oversee Multi-Outlet Operations

• Quality Control: Ensure food quality, service standards are excellent across outlets
• SOP Optimization: Review, refine, & enforce SOPs so that ops run like well-oiled machines
• Problem Solving: Point of escalation for operations, maintenance issues, and customer recovery
• Bridge the Gap: Ensure seamless communication & workflow between departments

3. Team Development

• Leadership & Mentorship: Lead, motivate, & mentor outlet managers to take ownership of their outlets
• Training Programs: Design & implement training frameworks for new & existing staff, focusing on product knowledge, upselling &customer service
• Culture Building: Foster a positive, high-performing & supportive work environment. We want our staff to love working here as much as our customers love eating here
• Talent Management: Oversee hiring, performance reviews & career progression planning to reduce turnover and build a strong bench of future leaders.

What We’re Looking For

• Proven experience as an Multi-Unit Manager in the F&B industry
• A strong understanding of P&L statements, inventory management, and F&B cost controls
• Exceptional leadership skills with a track record of building and training high-performing teams
• A proactive attitude. You aren't afraid to jump on the floor during a dinner rush if the team needs you
• Excellent communication skills and the ability to connect with staff at all levels

Operations Manager with class 3 driving license

$4500-$7500

Need carry heavy goods

-Good communaction skills in Madrian

-6 day work week depends on the events for the week

-9am to 6pm

- Oversee all operational aspects of the business includes but not limited to:

- Event setups

- Management of staffs

- Inventory management

- ⁠Handles enquiries mainly on weekdays (commission will be given on every successful closed sale)

- ⁠Liaison with different stakeholders of the business

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Must have experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

We are a Plumbing and Sanitary company looking for a proactive Operations Executive to join our team. This role is ideal for someone who thrives in a collaborative environment.

• Key Responsibilities

  • Support sales and operations team to facilitate customer orders.
  • Assisting Office Manager in submission of purchase order, work order, job sheet and invoices.
  • Handle customer inquiries related to orders.
  • Maintain operations records in company server.
  • Identify and implement process improvements to enhance efficiency.
  • Maintain accurate records across various platforms.

  Requirements

  • 1–2 years of relevant experience in sales and operations support
  • Strong communication skills, both written and verbal.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience in invoicing, purchase order and job sheet is an advantage.
  • Capable of working independently while contributing as an active team player.

  Interested applicant please whatapps your CV to +65 6229 6739 or email to enquiry@tesconint.com

At Abundance, we serve up hearty Taiwanese cuisine. If you have a passion for great food, a head for numbers, and a heart for people, we want you on our leadership team.

Key Responsibilities

1. Revenue Driver

• Strategic Growth: Develop and execute strategies to drive sales & profitability
• P&L Management: Monitor food costs, labor costs & ops expenses
• Sales Initiatives: Collaborate with the team to roll out new menu launches, seasonal promotions
• Data-Driven Decisions: Analyze sales data & customer feedback to identify trends, revenue opportunities, fix bottlenecks

2. Oversee Multi-Outlet Operations

• Quality Control: Ensure food quality, service standards are excellent across outlets
• SOP Optimization: Review, refine, & enforce SOPs so that ops run like well-oiled machines
• Problem Solving: Point of escalation for operations, maintenance issues, and customer recovery
• Bridge the Gap: Ensure seamless communication & workflow between departments

3. Team Development

• Leadership & Mentorship: Lead, motivate, & mentor outlet managers to take ownership of their outlets
• Training Programs: Design & implement training frameworks for new & existing staff, focusing on product knowledge, upselling &customer service
• Culture Building: Foster a positive, high-performing & supportive work environment. We want our staff to love working here as much as our customers love eating here
• Talent Management: Oversee hiring, performance reviews & career progression planning to reduce turnover and build a strong bench of future leaders.

What We’re Looking For

• Proven experience as an Multi-Unit Manager in the F&B industry
• A strong understanding of P&L statements, inventory management, and F&B cost controls
• Exceptional leadership skills with a track record of building and training high-performing teams
• A proactive attitude. You aren't afraid to jump on the floor during a dinner rush if the team needs you
• Excellent communication skills and the ability to connect with staff at all levels

• Manage phone and email correspondence and support front desk duties when required
• Basic office skills is required , fliling , data entry , etc.. to work independently , hardworking , computer literate.
• 1 years of administrative experience, Proficient in Microsoft Office (Excel, Word, Outlook)
• Provide administrative support to site teams
• Team work is important with good communication skills.
• Able to commence immediatley.

⏰ Working Hours:

• 5-6 days a week (Rotating shifts / Night shifts available)