Total 13,473 job vacancies in Singapore

Customer Service Manager — CitiSpa

Overview

Gusto Collective Singapore (formerly known as Mercury Integrated) is seeking an experienced, dynamic, and passionate Account Manager who thrives in a fast-paced and collaborative environment with a passion to lead and mentor. You will look forward to developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients.

Your areas of focus will be:

● Account Lead: Lead and drive account teams and provide support in the development and implementation of integrated communications campaigns using traditional, social and digital tools.

● Client Servicing: Client leadership role providing day-to-day consultancy and client management through close collaboration to support clients’ business objectives and targets for the market. Oversee, track, and review all campaign results to ensure client satisfaction.

● Strategy: Conceptualisation, development, and execution of strategic 360-degree communication plans (with measurable objectives)

● PR: Devise and drive strategy for media pitching, identify and pitch compelling stories and features, provide counsel to spokespersons, manage and resolve crisis when required, and oversee and assist in sample management for fashion brands.

● Social: Implement strategies that push creative boundaries for social media campaigns, identify suitable content creators/collaborators, plan and lead content production with partners and various teams to deliver effective content across social networks.

● Content: Development of key messages and ensure consistency and accuracy of content and marketing collaterals including press release, bios, fact sheet, social media campaign briefs, press kits, website copy, etc.

● Event Management: Assist and work closely with events team to conceptualise events that best suits client’s brief, development of event flow and on-site manpower requirement.

● New Business: Take new business briefs, develop proposals, assess feasibility and identify working teams based on manpower and suitability. Drive and support new and creative growth strategies

● Stakeholder Relations: Build and maintain good relationships with external stakeholders including media, social media influencers, clients (existing and potential), and industry partners.

● Team Management & Mentorship: Contribute to a positive team environment and serve as a direct manager to junior teammates by providing advice and feedback to help them grow, develop their potential, and advance in their careers at Gusto Collective Singapore.

You will need:

● A diploma or bachelor’s degree in a relevant field from an accredited college or university

● At least 4 to 6 years of relevant experience in Communications and/or PR. Previous agency experience with proven track record in client satisfaction is a plus

● A good understanding of global and industry trends in fashion, beauty, luxury and lifestyle

● Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment

● Good leadership skills with ability to drive and lead projects, and mentor, nurture, inspire, motivate, and empower teams

● Strong team management experience

● Understanding of clients’ requirements with ability to execute effectively and efficiently

● Self-motivated and resourceful, with high levels of initiative

● Excellent written and communication skills with an eye for detail

● Good interpersonal skills

● Strong analytical skills with ability to anticipate client requirements and provide strategic support and advice accordingly

● Flexibility, determination, enthusiasm and the ability to cope well under pressure

● Excellent organisational skills

You can look forward to:

● A wealth of diverse opportunities and challenges to develop and grow your skill sets

● An exciting and dynamic client portfolio of international and reputable brands

● Being involved in a wide range of brand experiences and events

● A highly-supportive and collaborative work environment

● A motivating, fun, and integrated work culture

Role Purpose

Reporting to the Head, Talent &Development. This role is a member of the HR Team of Swire Shipping. This role will play a critical role in designing and implementing learning &development programs and interventions for our leadership teams, talents and organization’s fundamental programs. The role will provide instructional design, content sourcing/curation, conducting training, workshop facilitations, program management and promoting learning culture for Swire Shipping. This role will be highly exposed to Talent Management programs and initiatives in the Company.

The Talent Development Manager will engage closely with Chief People Officer, People Business Partners, COEs leaders and internal/external facilitators to establish and implement talent development solutions.

Role Accountabilities

Learning & Development

• Co-design and implement the Swire shipping talent development roadmap, content and delivery methods through proactive learning needs analysis and regular engagement with leadership, key stakeholders and HR to ensure strategic alignment in talent capabilities development
• Develop and implement metrics and monitoring plans to evaluate and demonstrate the impact of training on improving talent capabilities and performance
• Develop and promote a learning culture leveraging on technology, e-learning & social media platforms.
• Apply adult learning principles and creativity to design, develop and deliver highly engaging training/workshops through different modality: ILT, virtual-ILT, e-Learning, content curation
• Lead and provide input into annual plan and budget based on talent development needs
• Manage training resources and external vendor relationships to ensure effective design and implementation of training solutions within allocated budget
• Lead the management of Learning Management System (LMS) and e-learning content platform.
  

Talent Analytics

• Talent profile and learning data analysis and reporting of Talent Capabilities & Development effectiveness
• Data analysis, visualization and storytelling to influence change in processes, programs and way of working
• Support and monitor Individual Development Plan of Hi-Potential and Senior Leaders

Talent Management

• Support other talent management activities, including Talent Review, Talent Engagement, Succession Planning

Employee Experience

• Apply Design Thinking concept to design employee experience from pre-boarding to off-boarding
• Design and implement new hire assimilation program for company’s key and critical roles’ on-boarding
• Design new hire orientation on-boarding and engagement program
• Partner with respective stakeholders to adopt and localize employee experience-related program

Program Management

• Project manage Talent Development program from design to pilot to production
• Event manage of key Leadership & Talent Development initiatives
• Develop and execute all change management efforts partnering with key stakeholders, HRBPs and other resources as needed

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.
  

Key Qualifications & Skills

• Bachelor’s Degree in Training &Development, Human Resources Development, or related discipline preferred

• 5 - 8 years’ experience in Learning &Development, Talent, Organization Development

• At least 3 years’ experience in facilitation and delivering training with participants size ranging from 12 to50 participants in person and up to 50 virtually

• Coaching and/or assessment certification(ICF, Association of Coaching, MBTI, FIRO-B, SHL, etc)

• End-to-end Learning & Development Program Management including from Learning Needs Analysis to Program Effectiveness measurement

• Ability to analyze and use data-storytelling to engage stakeholders

• Working knowledge for Korn Ferry Leadership Architect or functional competencies development will be a plus

• Ability to manage Learning Management System and E-learning content platform

• Exposure to Talent Management will be a plus.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

To assist the Event Manager in ensuring that the events are managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

• Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Spends time at events (during peak periods) to ensure that they are managed well by the respective associates and functions to the fullest expectations.
• Assists with the preparation and regular update of the Event Service Departmental Budget, in close cooperation with the Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
• Ensures that Event Service associates work in a supportive and flexible manner with other departments.
• Ensures that Event storage and Audio Visual areas are neat and organised, including the proper storage of props, and equipment.
• Assists in the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.
• Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
• Carries out any other reasonable duties and responsibilities as assigned

Your Profile

• Ideally with a diploma in Hospitality or Tourism management.
• Minimum 1 years work experience as Assistant Manager or Team Leader - Banquet service.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.
• A can-do attitude.

Job Description

-Monitor project progress against established timelines and address any deviations or delays proactively.
-Coordinate with the Project Manager to ensure alignment with overall project objectives.
-Oversee and direct all on-site construction activities, including material procurement, subcontractor management, and workforce allocation.
-Ensure all necessary materials, equipment, and manpower are available for uninterrupted progress.
-Manage site-related costs, track expenses, and optimize resource allocation to ensure the project stays within the approved budget.
-Conduct regular site visits and inspections to assess progress, quality, and adherence to project specifications.
-Plan and manage site temporary facilities, including site access and proper storage areas.
-Monitor construction activities to ensure they comply with design specifications, contract terms, building codes, and relevant regulations.
-Conduct regular safety audits, risk assessments, and enforce safety protocols to prevent accidents and incidents on-site.
-Maintain compliance with all statutory requirements related to health, safety, welfare, and environmental protection.
-Lead, supervise, and motivate the construction site team, including direct workers and subcontractors.
-Plan ahead to prevent problems on site and resolve any emerging issues or conflicts during construction.
-Analyze, manage, and mitigate risks associated with the project.
-Implement improvements in construction processes where necessary.

Requirements

-Minimum Diploma/Bachelor's degree in Civil Engineering, Construction Management, Building Science, or a related field. A Bachelor's degree is often preferred or required for more senior roles.

-Minimum 5-10 years of proven work experience in construction site management or a similar role

-Experience in managing various types of construction projects (e.g., residential, commercial, infrastructure, HDB, LTA, DSTA) may be specified depending on the company's focus

-Capacity to motivate, inspire, and effectively manage a diverse project team and subcontractors.

Role of Position

• The Senior Project Manager responsible for leading the overall planning, execution, and delivery of large-scale construction projects, ensuring alignment with organizational objectives, scope, budget, and schedule. This role provides strategic direction, oversees multiple project teams, and fosters strong collaboration with clients, consultants, and stakeholders. The Senior Project Manager ensures all works are executed to the highest standards of safety, quality, and regulatory compliance while driving operational excellence and continuous improvement across projects.

Main Duties and Responsibilities

• Plan, lead, manage multiple projects, ensuring adherence to scope, budget.
• Develop comprehensive project plans which includes timelines, resource allocation, risk management.
• Oversee site progress and coordinate with construction teams for quality and safety.
• Review and approve technical drawings, shop drawings, material submissions.
• Conduct regular project meetings with internal teams, consultants, clients.
• Manage and resolve technical and contractual issues.
• Prepare and monitor project budgets and financial forecasts.
• Control project costs, manage variations, claims, change orders
• Ensure accurate project billing and timely progress claims.
• Serve as main point of contact for clients and consultants.
• Build and maintain strong relationships with clients, consultants, suppliers, subcontractors.
• Communicate project progress and issues promptly and professionally.
• Lead, mentor, motivate Project Managers, Site Managers, Engineers, Supervisors.
• Ensure clear delegation of responsibilities and alignment of objectives.
• Drive a culture of accountability, collaboration, continuous improvement.
• Ensure compliance with safety regulations, statutory requirements, company policies.
• Uphold quality assurance standards and implement corrective actions.
• Conduct project reviews and post-project evaluations to identify areas for improvement.

Qualification

• Bachelor's Degree in Civil Engineering, Construction Management, Architecture, or related field.
• Professional certifications such as PMP, PE, or WSQ Project Management qualifications are advantageous

Approximate Years of Experience

• Minimum 10-15 years of relevant working experience in construction or interior fit-out industry, including at least 5 years in a project management leadership role
• Proven track record in managing large-scale commercial, hospitality, retail, or institutional projects in Singapore

Soft Skills (Leadership/Other Competencies)

• Strong leadership & problem-solving skills
• Excellent communication & interpersonal abilities
• Strategic, organized, and client-focused
• High integrity & professionalism
• Ability to manage pressure & multiple priorities
• Effective team player & mentor

Functional Skills

• In-depth knowledge of construction methods and best practices
• Proficient in project management software (MS Project, Primavera, Procore)
• Strong understanding of contracts and project documentations
• Skilled in budgeting, cost control, and value engineering
• Knowledge of regulatory & safety standards (MOM, BCA, WSH)
• Ability to interpret technical drawings and specifications

Responsibilities:

• Lead procurement exercises (RFI, ITQ, ITT), including preparing specifications, evaluating submissions, negotiating contracts, and obtaining approvals.
• Manage project scope, objectives, deliverables, and stakeholder expectations to ensure successful outcomes.
• Oversee changes in project scope and escalate impacts to the Project Steering Board when necessary.
• Conduct solution analysis, product selection, and fit-gap assessments, ensuring alignment with business requirements.
• Plan, track, and report on IT projects, monitoring milestones, deliverables, and budgets.
• Ensure quality management of projects, coordinating internal and external resources and aligning all stakeholders.
• Identify, manage, and mitigate project risks and issues to minimize impact on delivery.
• Manage vendors to ensure contractual obligations and service levels are met; ensure compliance with IT policies and audits.
• Ensure all projects comply with IT policies, audit requirements, and regulatory standards.

Requirements:

• Bachelor’s Degree in Computer Science, IT, or related field, with certification in IT Project Management (CITPM), PMP, or Scrum Master (CSM).
• Minimum 5 years of experience managing IT, digital service, or healthcare-related projects.
• Familiarity with ITIL, project management methodologies, and cross-functional project execution.
• Strong technical knowledge of cloud technologies, IT infrastructure, business applications, and cybersecurity frameworks.
• Experience with EMR systems, e-Billing, rostering/scheduling systems, CRM, Microsoft 365, Dynamics 365, Power Automate/Power BI, SQL, and web technologies is advantageous.
• Proven skills in vendor management, procurement-to-implementation delivery, and post-implementation support.
• Track record of delivering projects successfully on time, within scope, and budget.

Interested candidates who wish to apply for the advertised position, please send in your resume to it@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Interior Designer (Singapore / Malaysia)

We are an established renovation company in Singapore seeking passionate and driven Interior Designers to join our growing team.

Requirements:

• Singaporean or Malaysian applicants

• Minimum 2 years of relevant interior design experience in Singapore

• Proficient in design software such as AutoCAD, SketchUp, and 3ds Max

• Strong design sense with good space planning and presentation skills

• Able to work independently and as part of a team

Responsibilities:

• Prepare design concepts, layouts, and 3D visualizations

• Liaise with clients to understand their requirements and preferences

• Coordinate with project team to ensure smooth execution

What We Offer:

• Basic salary with attractive commission scheme

• Opportunities for career growth and development

• Supportive and dynamic working environment

If you are passionate about design and ready to take your career to the next level, we would love to hear from you!

Deputy Manager, Operations (Visa Application Centre)

Are you a dynamic operations leader who thrives in fast-paced, customer-centric environments? Do you enjoy driving operational excellence while leading teams to deliver exceptional service?
If so, we invite you to join us as a Deputy Manager - Operations and play a pivotal role in shaping world-class visa application services.

About the Role
As the Deputy Manager - Operations, you will take charge of the end-to-end operations of our Visa Application Centre (VAC). You will be instrumental in ensuring seamless processes, operational efficiency, regulatory compliance, and outstanding customer experience -- all while leading and inspiring a high-performance team. You will also champion innovation by implementing new processes and continuous improvements to elevate service delivery standards.

What You'll Be Doing

Operational Leadership & Administration

• Oversee daily VAC operations including document verification, cash handling, data accuracy, and passport delivery.
• Ensure strict adherence to SLAs, SOPs, and organizational policies.
• Monitor internal errors, drive corrective actions, and uphold high standards of accuracy and compliance.

Quality Assurance & Process Excellence

• Conduct audits and implement process improvements to enhance efficiency and cost-effectiveness.
• Perform stringent quality checks to ensure application integrity.
• Lead initiatives that boost productivity while elevating the customer experience.

Customer Experience & Service Delivery

• Manage escalations professionally, ensuring timely and effective resolution.
• Lead and motivate teams to deliver exceptional service standards.
• Drive Value-Added Services (VAS) performance while maintaining security (physical & data).

Sustainability & Governance

• Promote environmentally responsible practices and resource efficiency.
• Ensure adherence to Environment, Health & Safety (EHS) standards.
• Uphold Anti-Bribery Management System (ABMS) with strong ethical practices and integrity.

What We're Looking For

• At least Diploma/Bachelors' Degree (or global equivalent)
• 2 to 5 years of experience, ideally in Travel & Tourism, Hospitality or Service Industry

Language Advantage
In our global and diverse customer environment, the ability to communicate with applicants from different background is beneficial. Proficiency in additional languages (e.g., Mandarin, Arabic, Japanese, French etc.) would be an advantage to support service delivery to a diverse customer base.

Why Join Us?

• Be part of a globally connected, purpose-driven organisation.
• Opportunity to lead impactful operational initiatives.
• Work in a diverse, multicultural environment.
• Continuous learning and career growth opportunities.

Interested? Click "Apply" now or reach out directly to learn more!

F&B Operations Executive Job

Brief Description

Operations Executive responsibilities include assisting the management team with all operational and administrative support tasks to ensure the operations of the group restaurants/cafés run smoothly in day-to-day operations.

You will supervise and guide the service team to ensure a high level of quality and consistency of food and beverage services across the F&B outlets. We will require you to ensure that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Responsibilities

● Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards

● Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions

● Handle any guest feedback on food quality and service

● Supervise, support, and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies, and procedures

● Routine inspection of all outlet equipment to ensure all are in proper working condition and prepare a list of equipment in need of repair and maintenance

● Regular stocktaking to ensure sufficient supplies in restaurant/café for smooth operation

● Plan staff roster based on the outlet’s operational requirements

● Supervise and support the operations of at least two restaurants/cafés

● Able to function as customer relations and handle customer reservations

● Ad-hoc responsibilities assigned by the Manager

Requirements

● At least 2 years of relevant experience in food and beverage management

● Certificate of Basic Food Hygiene Course

● Strong communication, good interpersonal and management skills

● Passionate in providing excellent management and customer-oriented

● Able to work independently and lead the team

● Working knowledge of various computer software programs (MS Office, restaurant management software, POS, InfoGenesis, etc.)

● Proficient and effective problem solver

● Mastery of delegating multiple tasks and ability to meet financial targets

● Up to date with food and beverage trends and best practices

Interested applicants kindly apply through this job portal and I will contact you shortly.
Regret only shortlisted candidates will be notified.

Jober Pte Ltd UEN 201616711G

EA License No: 16C8401

XING CHONG | Registration No: R22109860

• Manage day-to-day marine repair and service operations.
• Plan, schedule, and coordinate repair, maintenance, retrofit, and overhaul projects.
• Ensure efficient allocation of manpower, equipment, tools, and materials.
• Monitor project progress and address operational challenges to meet deadlines.
• Coordinate with vessel owners, ship managers, shipyards, and subcontractors

Responsibilities:

· Participate in internal audit engagements of various organisations, to assess the adequacy and effectiveness of internal controls through conducting process walkthroughs and documentation testing

· Conduct risk assessments to assess the risk profile and highlight key risk areas for various clients

· Perform compliance reviews related to the relevant legislations, guidelines and internal policies

· Be meticulous and accurate in documenting workpapers based on documents reviewed

· Assist in internal audit planning, execute fieldwork and draft internal audit reports

· Work independently and prepare deliverables (e.g. working papers and reports) under established timelines

Requirements:

· Degree in Accountancy, Computer Science or Information Systems

· Experience in BFSI would be a strong advantage.

· Good understanding of risks and internal controls.

· Experiences in internal audit and SOX engagements

· Possess initiatives, logical thinking and good analytical abilities.

· Certification in CIA would be a plus point.

We are seeking a highly motivated and experienced Manager to oversee daily operations, manage staff, and ensure the smooth running of company activities. The ideal candidate should possess strong leadership, communication, and organizational skills.

Key Responsibilities

• Manage and supervise daily business operations.
• Lead, motivate, and monitor employee performance.
• Develop and implement company policies and procedures.
• Coordinate with clients, suppliers, and stakeholders.
• Prepare reports and present operational updates to management.
• Ensure compliance with company regulations and statutory requirements.
• Handle budgeting, resource allocation, and cost control.
• Resolve operational issues and improve business processes.

Requirements

• Diploma in Electrical Mechanical Engineering
• Minimum 5–7 years of managerial experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office applications.
• Ability to work independently and under pressure.
• Knowledge of Singapore employment regulations is an advantage.

• 1-years experience in manager is preferable.
• Proficient in office software, basic computer operations.
• Good teamwork and communication skills, good integrity, attention to detail, good professional ethics, good organizational and coordination abilities, initiative, and responsibility.
• Positive attitude, eager to learn, and willing to follow leadership directions.
• Manage and handle company manpower.
• Any ad-hoc task assigned.

We are seeking an experienced and driven Beauty Store Manager to oversee the full lifecycle of our beauty retail operations — from pre-opening setup through day-to-day management. This is a hands-on leadership role ideal for someone with a passion for the beauty industry and a strong operational mindset.

Key Responsibilities

• Lead all aspects of store pre-opening preparation, including fit-out coordination, vendor sourcing, inventory setup, and staff recruitment

• Develop and implement standard operating procedures (SOPs) to ensure smooth store operations

• Oversee daily store operations, including sales performance, customer experience, and team scheduling

• Monitor and manage inventory levels, stock replenishment, and supplier relationships

• Drive revenue growth through effective merchandising, promotions, and customer engagement strategies

• Recruit, train, coach, and retain a high-performing team

• Ensure compliance with health, safety, and beauty industry regulations

• Prepare regular reports on KPIs, sales targets, and operational metrics for senior management

Company Overview

Founded in 1875, the Young Women’s Christian Association (YWCA) of Singapore is a social service agency dedicated to empowering women from low-income families through holistic programmes. YWCA Fort Canning supports these initiatives via hospitality revenue.

Job Summary

The Duty Manager oversees front office daily operations to ensure team efficiency and service excellence. This role involves developing operational plans, managing VIP guest services, monitoring room inventory, and driving service recovery and compliance.

Responsibilities

Manage front office operations

• Collaborate with departments to fulfill guests' special requirements and requests
• Develop and implement operational plans aligned with front office procedures and service standards
• Identify and resolve deviations and irregularities in front office services to maintain quality
• Manage personalised reception services for VIP guest arrivals and departures
• Monitor front office operations to ensure compliance with organisational standards and procedures
• Track room inventory levels and reconcile discrepancies to maintain accuracy
• Control and maintain accurate inventory of all room keys
• Respond to incoming emails promptly and follow up on required actions
• Ensure luggage storage in the baggage room is controlled, recorded, and orderly at all times
• Review operational reports and statistics to monitor and report departmental performance
• Update digital signage daily with accurate information on F&B activities and events

Drive service and operational excellence

• Build and maintain guest relationships to encourage repeat visits
• Engage with guests to collect feedback on service quality for continuous improvement
• Manage service recovery for escalated guest concerns, maintaining proper records
• Oversee team service performance to meet guests’ needs and ensure satisfaction
• Review and recommend improvements to systems and processes to enhance workflow and productivity
• Manage departmental operating expenses to stay within budget

Manage operational risks

• Respond effectively to emergency situations to ensure guest and staff safety
• Implement compliance management for data protection and organisational security in guest registration and financial transactions
• Report all emergencies and incidents immediately during night shifts with proper documentation

Team Management

• Provide mentoring and guidance to enhance staff work performance
• Conduct daily briefings to align team objectives and updates
• Maintain accurate daily operations records
• Participate in meetings as required

Required competencies and certifications

• Minimum 2 years of relevant experience
• Strong working knowledge of Opera system
• Proficiency in Microsoft Word, Excel, and Outlook
• Availability to work shifts including weekends and public holidays

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ABOUT THE COMPANY

We are a globally established specialty material distribution company headquartered in USA, with ambitions to grow rapidly across Aisa and international markets. As we develop a new facility in Singapore, we are looking for a sharp, hands-on Office Manager to support the company in driving operational excellence from the ground up within our Singapore office.
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THE ROLE

This is a high-impact, hands-on role that spans office administration, human resources, vendor coordination, stakeholder liaison, and basic financial reporting. You will be the operational backbone of the office - keeping things running smoothly, anticipating needs before they arise and solving problems independently. In an SME manufacturing environment, no two days are alike, and we need someone who thrives in that dynamic environment.

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KEY RESPONSIBILITIES

Administration & Office Management

• Oversee day-to-day office operations, facilities coordination, and vendor management

• Develop and maintain office SOPs, filing systems, and administrative workflows

• Coordinate with government agencies, building management, and service providers

• Track and follow-up on action items, deadlines and deliverables across multiple workstreams

• Handle procurement of office supplies and manage contracts with vendors

HR & People Operations

• Manage end-to-end recruitment administration (job postings, scheduling, offer letters)

• Handle onboarding and offboarding processes for all staff

• Maintain employee records and ensure compliance with MOM regulations and Employment Act requirements

• Administer payroll inputs, CPF submissions, and leave management

Finance & Reporting

• Prepare and maintain basic financial records including accounts payable/receivable tracking

• Process invoices, expense claims, and staff reimbursements

• Assist in monthly financial reporting and cash flow monitoring

• Liaise with external accountants and auditors for statutory compliance

• Support the GM with budget tracking and cost management

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WHAT WE'RE LOOKING FOR

• Experience in office management, executive administration, or operations, ideally covering HR and finance functions

• Understanding of Singapore employment legislation, CPF, and MOM requirements

• Hands-on experience with basic bookkeeping or accounts administration

• Strong organisational skills with meticulous attention to detail and the skill to juggle multiple priorities

• Excellent written and verbal communication skills in English; proficiency in Mandarin is a plus

• Comfortable navigating ambiguity in a newly set-up operations where local processes are still being built

• Prior experience with cross-border operations or experience in an industrial, maufacturing environment is a plus

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THE IDEAL CANDIDATE

You are someone who gets things done quietly and effectively. You are resourceful - when you hit a wall, you find another way. You take ownership of your work, communicate proactively and understand that in an early-stage company, rolling up your sleeve is part of the job.

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WHAT WE OFFER

• A key seat at the table in a dynamic, fast-growing company

• A pivotal role in shaping the operational and people culture of this company

• Opportunity to grow with the business as it scales regionally

• Competitive salary commensurate with experience

Key Responsibilities:

1. Operation Management:

• Plan, organize, and oversee daily production operations.
• Ensure production targets are met within deadlines, quality standards, and cost constraints.
• Monitor production schedules and adjust as needed to optimize output.
• Coordinate with procurement, maintenance, and logistics teams to ensure smooth operations.

2. Team Leadership & Workforce Management:

• Lead, mentor, and develop the production team to enhance productivity and efficiency.
• Assign duties and responsibilities to team members, ensuring optimal workforce utilization.
• Conduct training programs to improve workforce skills and adherence to safety protocols.
• Resolve conflicts and maintain high morale among workers.

3. Quality & Process Optimization:

• Implement quality control measures to ensure products meet company and industry standards.
• Analyze and improve production processes for maximum efficiency and minimal waste.
• Ensure compliance with Standard Operating Procedures (SOPs) and best practices.
• Conduct root cause analysis for production issues and implement corrective actions.

4. Safety & Compliance:

• Enforce workplace safety protocols and ensure compliance with health and safety regulations.
• Conduct regular safety audits and risk assessments.
• Ensure all equipment and machinery are in safe working condition.

5. Cost Control & Resource Management:

• Monitor and control production costs while maximizing efficiency.
• Ensure optimal utilization of materials, labor, and machinery.
• Work with the finance team to develop and manage the production budget.

6. Reporting & Coordination:

• Generate reports on production performance, downtime, and efficiency.
• Collaborate with other departments (Sales, Supply Chain, Quality Control, etc.) to align production goals with business needs.
• Provide regular updates to senior management on production performance and challenges.

Qualifications & Skills:

• Bachelor’s degree or equivalent
• Minimum of 2-10 years of experience in a f&b
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities.
• Strong communication and organizational skills.
• Knowledge of safety regulations and compliance standards.

At White Restaurant, we're more than just serving great food, we're creating memorable experiences that bring people together every day. As we continue to grow across Singapore, we're looking for passionate leaders who can inspire teams, drive excellence, takes real ownership of outcomes and shape the future of our brand.

If you have been running a restaurant well for a few years and you are ready for more, we want to hear from you.

ABOUT THE ROLE

Reporting to the Senior Operations Manager, you will manage 4 to 5 White Restaurant outlets across Singapore on a field-based basis with direct reports of 4 to 5 Restaurant Managers. You are the person your Restaurant Managers call when they need someone in their corner, and also the person who holds them accountable when the standard slips. Both things are true at the same time.

KEY RESPONSIBILITIES:

• Visit each outlet in your cluster at least twice a week and know your outlets better than anyone

• Run weekly one-on-ones with each Restaurant Manager focused on real coaching conversations on their team, their standards, and their growth

• Own food safety and SFA compliance across your cluster, with zero demerit points as the floor

• Work with each Restaurant Manager to turn monthly targets into shift-level plans and close gaps when numbers slip

• Be the first call when something goes wrong in your cluster

• Ensure food quality consistency and service excellence from FOH team members

• Hold reviews and training sessions for outlets with service lapses and monitor online feedback

• Identify your next Restaurant Manager from within and put them on a development track
  

WHO WE ARE LOOKING FOR:

• At least 5 years in F&B, including 2 or more years as a Restaurant Manager with full P&L ownership.

• Have run a clean operation with consistent audit scores, no repeat food safety issues, and service standards that hold even when you are not watching.

• Have actually developed someone—not managed around a weak performer, but coached them to a better place.

• Food Safety Level 2 certified WSQ Advanced Certificate in F&B Management is a plus.

• Bilingual in English and Chinese. Our teams are diverse and communication matters.

• Singapore F&B experience is required
  

WHY THIS ROLE

White Restaurant is at a genuine inflection point. We are adding outlets, developing a second brand, and building the operating model that will carry us through the next phase of growth. The Cluster Manager is the primary pipeline into Operations Manager at White Restaurant Group. That path is structured, supported, and real. Your SOM and COO will work with you directly on P&L analysis, business thinking, and the skills you need to lead at the next level.

HOW TO APPLY

Send us your CV and a short note, two or three sentences, on what has shaped your career so far and what you are looking for next. We are not looking for a formal cover letter. We just want to hear from you in your own words.

Shortlisted candidates will be contacted within 5 working days.

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Nurse Manager.

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $8,500 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Drive initiatives aimed at improving operational efficiency, service excellence and innovation in care models.

• Oversee and manage the daily operations to ensure smooth and efficient service delivery.

• Conduct regular assessments, care planning and reviews to ensure clients’ needs are met appropriately.

• Maintain high nursing standards and optimize clinical workflows to ensure consistent service excellence.

• Collaborate closely with physicians and healthcare teams to support integrated care and achieve the best possible patient outcomes.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R26160389 (Tan Xin Hui Zoanne)

Roles & Responsibilities

Duties and Responsibilities:

. Oversee and manage daily operation activities.

· Perform quality controls and monitor production

· Train, assign, schedule, coach, counsel, and discipline employees

· Find ways to increase quality of customer service

· Monitoring inventory levels to ensure that products are available when needed

· Ensuring that products are stored properly to eliminate spoilage or damage

· Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns

· Setting up computerized inventory tracking systems to monitor product sales and inventory levels

· Responsible for the productivity and efficiency of the operations in the warehouse.

· Implement HSE system in the work environment.

· Manage storage and materials handling duties related to the warehouse.

· Developing and implementing marketing strategies to promote products and increase sales volume

· Communicate all operating policies and/or issues at department meetings

· Help the organization’s processes remain legally compliant

· Resolve employees' disciplinary issues and outlet manpower needs.

· Develop a sound and strong working relationship with all outlet staff and to develop their maximum potential.

· Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

· Bilingual to liaise with English and Chinese speaking associates

· Any other related operational issues and projects as and when required.

Requirements and skills

· Proven work experience as Operations Manager or similar role

· Knowledge of organizational effectiveness and operations management

· Experience budgeting and forecasting

· Excellent communication skills

· Leadership ability

· Outstanding organisational skills

· Good problem solver and self-confidence in decision making.

· Leadership with strong influential and coaching skills.

· Strong inter-personal skills and to lead by example with hands-on approach.

· Ensure completion of all required paperwork, records, documents, etc.

· Ensure all safety and work rules and regulations are followed. Ensure departmental housekeeping standards.

· Singaporean or SPR.

Location : Near Payar Lebar MRT

How to apply :

Interested applicants please send resume to 8168 4271(Whatapps) or whatapps (ONLY) for interview appoitment.

Job Title

Warehouse Manager

Job Summary

We are looking for a reliable and experienced Warehouse Manager to oversee daily warehouse operations, including receiving, storage, inventory control, dispatch, and staff supervision. The Warehouse Manager will ensure operational efficiency, accuracy, workplace safety, and timely distribution of goods.

The ideal candidate should possess strong leadership, organizational, and problem-solving skills with experience managing warehouse teams and inventory systems in a fast-paced environment.

Key Responsibilities

• Manage and supervise all warehouse operations and activities
• Oversee receiving, storage, picking, packing, and shipping processes
• Monitor inventory accuracy and conduct regular stock audits
• Ensure timely dispatch and delivery of products
• Maintain warehouse organization and optimize storage space utilization
• Implement and enforce health, safety, and security procedures
• Supervise warehouse staff, assign duties, and monitor performance
• Train employees on warehouse procedures and equipment handling
• Coordinate with procurement, logistics, and sales departments
• Track warehouse KPIs and prepare operational reports
• Reduce operational costs and improve productivity
• Ensure proper maintenance of warehouse equipment and facilities
• Handle customer or supplier issues related to warehouse operations
• Maintain compliance with company policies and regulatory requirements

Position Summary

• Lead overall spa operations, customer experience, team performance, and business growth.

• Drive sales, profitability, customer retention, and operational excellence.

• Develop a high-performing team with strong practical, consultation, conceptual, and selling skills.

• To report to Company Directors.

• To handle a frontline team (Skin therapists and Customer Service) of up to 20 pax.

Key Responsibilities

• Enhance the end-to-end customer journey and maintain premium service standards.

• Achieve monthly and annual sales, productivity, and profitability targets.

• Drive treatment, package, membership, and retail sales performance.

• Monitor KPIs including sales conversion, retention, rebooking, productivity, and customer satisfaction.

• Lead, coach, and develop therapists through regular training, role plays, and performance reviews.

• Build team capabilities in treatment knowledge, consultation, communication, and selling techniques.

• Ensure compliance with SOPs, hygiene, safety, and operational standards.

• Manage manpower planning, scheduling, inventory, and outlet operations efficiently.

• Utilize CRM, booking systems, and business reports to analyze trends and improve performance.

• Support digitalization initiatives and ensure effective use of operational and reporting systems.

• Handle customer feedback and complaints professionally with strong service recovery actions.

• Prepare business reports, action plans, and performance updates for Management.

Requirements & Qualifications

• Minimum 5 years of experience in spa, wellness, beauty, hospitality, or service industries.

• Minimum 2 years in a managerial or team leadership role.

• Diploma or equivalent qualification in Spa, Hospitality, Business, or related field preferred.

• Experience managing sales-driven service teams is an advantage.

Skills & Competencies

• Strong leadership, coaching, and people development skills.

• Strong sales, consultation, customer service, and communication abilities.

• Results-driven with strong business acumen and accountability.

• Good analytical, reporting, and problem-solving skills.

• Familiar with CRM systems, POS systems, booking platforms, and digital tools.

• Professional, proactive, customer-centric, and able to work in a fast-paced environment.

• Fluent in English and Mandarin preferred.

Lead a team of professional & technical trained staff in planning, daily operations, liaise with clients, consultants, sub-contractors & relevant authorities.

Ensure the construction project complies with all building codes and any other legal or regulatory requirements.

Responsible for overall project planning, scheduling, monitoring and updating to meet targets.

Manage the project sites and operations by overseeing the day to day running of all matters related to the construction of the project.

Assist in the planning and sequencing of construction operations.

Reporting to the higher Management.Candidate must possess at least Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Civil) or equivalent.

Preferably possess own transport.Have an ownership attitude, be willing and able to grow, coach and mentor.Able to manage a site team and liaise with main contractors, sub-contractors and consultants.Knowledge of AutoCAD, Microsoft Project, Microsoft Office is a must. Others acquired skill will be an added advantage.

At least 5 Year(s) of working experience in the related field is required for this position.

Preferably Manager / Senior Manager specialized in Engineering - Civil/Construction/Structural or equivalent.