The Senior Service Management Consultant is responsible for delivering high value-added consulting services to enterprise customers by designing, implementing, and optimizing ServiceNow and Enterprise Service Management (ESM) solutions. 
The role combines strong technical expertise, project leadership, and customer-facing consulting skills to ensure service excellence, business value realization, and long-term customer satisfaction. 

Key Responsibilities:  

Consulting & Service Delivery 

• Deliver high added-value consulting services to customers by translating business needs into scalable, secure, and efficient ServiceNow solutions. 

• Lead end-to-end ServiceNow implementations across ITSM, ITOM, SecOps, and related domains. 

• Ensure solutions align with industry best practices (ITIL, Agile/Scrum) and customer business objectives. 

• Coordinate cross-functional teams including developers, business analysts, testers, and client representatives. 

• Manage project scope, timelines, resources, risks, and dependencies to ensure on-time and on-budget delivery. 

Customer Satisfaction & Quality Excellence 

• Exceed customer service quality expectations through proactive communication, strong delivery governance, and high technical standards. 

• Act as a trusted advisor to customers, guiding them on platform capabilities, roadmap decisions, and continuous improvement opportunities. 

Reporting & Documentation 

• Provide customers and/or supervisors with accurate, clear, and timely activity and project status reports, including risks, KPIs, and progress tracking. 

• Ensure thorough documentation of technical and functional assignments, including solution designs, configurations, workflows, and operating procedures. 

• Maintain high-quality documentation to support knowledge transfer, support teams, and long-term platform sustainability. 

Technical Expertise & Continuous Improvement 

• Configure, customize, and optimize ServiceNow solutions using scripting, workflows, integrations, and platform features. 

• Ensure platform performance, security, and compliance through best-practice configuration and governance frameworks. 

• Identify opportunities for automation, optimization, and innovation to improve operational efficiency and user experience. 

Knowledge Sharing & Expertise Development 

• Participate actively in the development of the company’s expertise materials and internal knowledge base. 

• Contribute to methodology improvements, reusable assets, best practices, and training materials. 

• Support internal capability building through coaching, mentoring, and knowledge-sharing initiatives. 

Required Skills & Experience 

Experience 

• 10+ years of experience in IT Service Management and enterprise transformation projects. 

• Strong hands-on experience with ServiceNow implementations across multiple modules  

• Proven background in consulting, customer-facing roles, and complex project delivery in enterprise environments. 

Technical and soft Skills 

• Strong expertise in ServiceNow configuration and development (ITSM, SecOps, ITOM, …) including proficiency in complex workflows, integrations, and ServiceNow Studio/App Engine. 

• Solid understanding of ITIL processes, Agile/Scrum methodologies, and service governance. 

• Excellent communication and stakeholder management skills. 

• Strong analytical mindset with the ability to align technical solutions with business value. 

• Ability to work in complex, international, and multi-stakeholder environments. 

Education & Certifications 

• Bachelor’s degree in computer science or equivalent. 

• ITIL Foundation certification. 

• Several ServiceNow certifications (ITSM, SecOps, ITOM, or related modules). 

Build a meaningful career in a supportive, growth-oriented education company

Do you enjoy keeping things organised, helping people and making sure things run smoothly?

Do you want a role where your work genuinely matters to students, parents and teachers?

If you are reliable, warm, detail-oriented and looking for a stable role where you can grow, this could be a strong fit for you.

We are looking for an Education Administrator to support our daily centre operations, parent communication and admissions follow-up.

At EduEdge, we offer a clear progression pathway from Administrator to Senior Administrator, with room to grow into Centre or Operations Manager roles for strong performers over time.

This is an entry-level full-time role with structured training, regular feedback and clear progression for those who perform well and want to grow steadily over time.

What this role is really about

This role goes beyond front desk admin.

You will help keep the centre running smoothly, support parents and students, coordinate important follow-ups and ensure key administrative matters are handled well.

Your work plays an important role in creating a positive experience for families and allowing our teachers to stay focused on teaching and supporting students.

In short, you will be a key part of the team behind the scenes and at the front line.

What you will be doing

1) Parent communication and front desk support

• Welcome parents and students in a warm and professional manner
• Handle enquiries via walk-ins, phone, WhatsApp and email
• Guide parents through registration and basic administrative matters
• Support new students during onboarding and help them settle in smoothly
• Create a positive and reassuring experience for families

2) Admissions and enrolment support

• Follow up with parents who enquire about our programmes
• Arrange consultation and assessment appointments for prospective students and parents
• Confirm appointments, answer basic questions and ensure smooth follow-through
• Support post-consultation follow-up and enrolment coordination
• Keep clear records of lead status and follow-up progress

3) Centre administration and operations

• Maintain accurate student and parent records in our systems
• Support attendance tracking, make-up lesson coordination and payment follow-up
• Prepare administrative materials and student resources where needed
• Coordinate updates clearly with teachers and team members
• Help ensure classrooms and centre spaces are prepared for daily operations

4) Systems and process improvement

• Learn and follow existing SOPs carefully
• Support the documentation of workflows, checklists and internal processes
• Gradually grow in your ability to spot gaps and contribute to better systems over time

Who this role is a good fit for

This role may suit you well if you are someone who:

• communicates clearly and professionally
• enjoys helping people and working with a team
• takes pride in getting details right
• is dependable and follows through on responsibilities
• is coachable and open to learning
• can stay calm and solution-oriented during busy periods
• is comfortable working on both weekends
• is looking to build a stable career in a positive and supportive work environment

You do not need prior education industry experience to apply.

Whether you are starting out in your career or already have some relevant experience, this role could be a strong fit if you are dependable and ready to grow in a structured environment. 

What matters most is your attitude, reliability, coachability and ability to work well in a team.

Bonus if you have some skills in simple graphic design, video editing or social media content support, as these may be useful for occasional content-related tasks.

What you will gain at EduEdge

When you join EduEdge, you can expect:

• structured training and onboarding
• regular feedback and coaching
• a positive and supportive team environment
• the opportunity to sharpen your communication, problem-solving and coordination skills
• valuable exposure to admissions follow-up, systems thinking and operations management
• clearer insight into how a high-performing team and organisation functions
• merit-based progression based on your contribution, capability and growth

This role is especially suitable for someone who wants to build strong real-world skills while doing meaningful work that brings value to students and parents.

You will gain hands-on experience in communication, coordination, admissions support and systems thinking. These are valuable skills that will serve you well in many future roles.

Growth and progression

This is an entry-level role, but not a dead-end one.

As you become more confident and capable, you may take on wider responsibilities in operations, coordination and team support.

For strong performers who consistently show reliability, initiative, coachability and sound judgement, there can be progression into more senior administrative and leadership roles over time.

We believe in merit-based progression, where growth is earned through performance, contribution and trust, not simply years of service.

Work schedule

This is a full-time role with a fixed schedule of:

3 weekdays + 2 weekends

Both weekends are required, as this is when many of our students and parents need the most support.

This schedule suits some candidates well. It includes later weekday start times and avoids the usual early morning office rush.

It also gives you more flexibility during parts of the weekday.

How We Support Your Growth

• Performance bonus
• Retention bonus (GROW)
• Structured training and development
• Regular feedback and coaching
• Company lunches and team bonding activities

Location

Primarily based at EduEdge Serangoon (HQ)

301 Serangoon Avenue 2, Singapore 550301

Near Lorong Chuan MRT and NEX / Serangoon MRT

There may be occasional opportunities to support operations across other EduEdge branches when needed.

What one of our team members says

“Working at EduEdge has been an incredible journey. The supportive environment and regular feedback have helped me grow both professionally and personally. I really like the company culture where we support one another and work together as a team.”

~ Yoke Leng, Senior Administrator

How to apply

If this role speaks to you, we would love to hear from you.

Please send us your CV and a short note sharing:

1. Why this role interests you

2. Why you think you would be a good fit

3. Why you are open to a schedule that includes both weekends

Please use the email subject: Application for Education Administrator

Kindly note that we value candidates who read instructions carefully and pay attention to detail.

If shortlisted, we will contact you via WhatsApp to advise on the next steps.

All applications will be treated with strict confidence.

Candidates with experience in:

• Administrative
• Customer Service
• Admissions Support
• Centre Operations 

may find this role especially relevant.

---

At EduEdge, we believe good people grow in the right environment. 

If you are dependable, coachable and ready to contribute to a positive team, we would love to hear from you. 

Join us and build a meaningful career while making a real difference to students and families.

Accountant (Financial & Management)

Salary: SGD 3,500 – 4,200
Reports to: Head, Corporate Services
Work Arrangement: Hybrid
Organisation Type: Non-Profit

About Centre for Fathering (CFF)

Centre for Fathering (CFF) is a Singapore-based non-profit organisation founded in 2000. Our mission is to promote active and involved fathering, strengthen families, and address issues arising from fatherlessness. We inspire and equip men to be the fathers their children need.

CFF runs the national Dads for Life and Mums for Life movements and leads flagship initiatives such as Back to School With Dad, Celebrating Fathers, Eat With Your Family Day, Great Companies for Dads Awards, and Mum’s Day Out.

Why Join Us

• Purpose-driven work that strengthens families
• Family-centric and values-based culture
• Hybrid work arrangement
• Opportunity to strengthen governance and improve finance systems

Position Summary

The Financial and Management Accountant safeguards the organisation’s financial integrity by delivering timely management reporting, strengthening internal controls and compliance, and ensuring accurate costing and analysis of programmes and workshops. The role partners closely with programme teams and an outsourced accounting service provider that performs monthly book closures.

The role also contributes to finance digital transformation and process automation initiatives to improve efficiency, accuracy, and control.

Key Responsibilities

Management Reporting and Financial Analysis

·       Coordinate with the outsourced accounting service provider on month-end activities

·       Ensure timely submission of required monthly documentation

·       Review bank reconciliations, accruals, prepayments, and fixed asset schedules

·       Analyse monthly income and expenditure statements and balance sheets

·       Review work performed by the Finance Executive

·       Assist in annual budgeting and quarterly reforecasting

·       Support the annual audit and respond to audit queries

·       Develop dashboards and KPIs for management decision-making

Internal Controls and Compliance

·       Design and strengthen internal control procedures across finance and programmes

·       Create, update, and track required finance and workshop forms

·       Conduct periodic compliance checks and spot audits

·       Maintain finance SOPs, policies, and approval workflows

Workshop and Programme Financial Oversight

·       Analyse workshop costs, reimbursements, attendance, and variances

·       Review and validate workshop proposals, budgets, attendance, and completion reports

·       Provide programme teams with performance summaries and improvement recommendations

·       Identify gaps and work with teams to ensure KPIs are met

Digital Transformation and Process Automation

·       Design and implement simple workflow and reporting automations

·       Evaluate tools for accounting, document management, and approvals

·       Support testing, rollout, and adoption of digital solutions

·       Improve data accuracy, audit trails, and documentation discipline

·       Recommend enhancements to reduce manual effort and strengthen controls

Qualifications and Experience

• Bachelor’s degree in Accounting, Finance, or equivalent
• Minimum three years of relevant accounting experience
• Experience working with outsourced accounting providers preferred
• Strong knowledge of internal controls and documentation requirements
• Proficiency in Microsoft Excel and PowerPoint

Skills and Competencies

• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Strong organisational and time management skills
• Integrity, accountability, and financial stewardship
• Clear communication and teamwork
• Comfort with process automation and workflow improvement

Key Responsibilities:

• Manage RFQ, NPD, NPI, FA and Product Transfer.

• Prepare requisition for order, review supplier offers, make technical bid evaluation if required.

• Liaise and coordinate with customers and other departments pertaining to project activities and order fulfilment

• Work closely with customers on audit, engineering change order

• Responsible for projects transferred from development to operations, ensuring that documents and procedures are in place to independently handle repeat sales orders.

• Monitor and manage Suppliers’ performance to meet delivery, cost and quality targets

• Identify and mitigate program risks and implement risk mitigation plans

• Collaborate with cross-functional team members to meet Key Performance Indicators and Operational deliverables.

• Lead the development of simulation test cases for the verification of process change initiatives.

• Utilize manufacturing and/or business operations experience to quickly frame the operational challenge and visualize a solution

• Support Design, Engineering activities of the day-to-day operations.

• Responsibility & coordination of the complete certification process from application to approval for products

• Creation of technical documentation, e.g. technical drawings (2D drawings and 3D models)

• Knowledge of the supplier landscape and the materials (knowledge of who can manufacture which product)

• Ensuring product compliance, enforce quality assurance protocols and standards

Skills & Qualification:

• Degree/Diploma/Higher Nitec in Electronics/Mechanical/Mechatronics Engineering

• Minimum 1 - 2 years of relevant experience in a manufacturing industry,. Contract manufacturing background will be at advantage

• Experience in communicating with contract manufacturers / suppliers

• Must able to analyse technical drawing/specification

• Experience in SAP system is a plus

• Strong communication and program management skills

• Addresses present issues immediately and independently

• Possess self-confident and willing to share opinions and expertise in discussions

• Able to communicate to all levels in the organization

• Provide support to colleagues in the department and work as a team to achieve departmental goals & targets

Working hours:

Mon to Fri 8.30am - 5.30pm

Job Responsibilities:

• Develop customized investment strategies tailored to individual clients' needs and goals.
• Conduct thorough assessments of clients' investment objectives, risk tolerance, and time horizon.
• Stay informed about market trends, economic indicators, and investment opportunities.
• Provide personalized advice on asset allocation, portfolio construction, and investment selection.
• Build and maintain strong relationships with clients, ensuring clear and transparent communication.
• Collaborate with a team of professionals to implement tailored investment plans.
• Monitor clients' investment portfolios and provide ongoing guidance and support.

Requirements:

• Singaporean or PR only
• At least 21 years old (regulatory requirement)
• Full certification in GCE 'A' Levels / Polytechnic Diploma/Degree holders (Local Certifications)
• Proven experience in strategic consulting or similar roles.
• In-depth knowledge of financial industry dynamics, markets, and regulations.
• Strong interpersonal and communication skills.
• Relevant industry certifications are advantageous.

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

The role is to provide all areas of support in planning, organising, implementing and overseeing of overall running and execution of programmes, services and activities as well as volunteer resource of the Centre.

• Plan, co-ordinate and implement programmes and services according to identified plans that enhance the re-integration potential of released inmates.
• Engage and collaborate with stake-holders, individual volunteers and corporate partners to maximise resources and to execute the programme and services to achieve the desired outcomes.
• Assist in developing structures and processes for collection and collation of information on programmes and service utilisation by beneficiaries with purpose of evaluating its outputs and outcomes.
• Assist in generating monthly and quarterly reports on programmes and services to management, corporate and individual donors, partners and volunteers.
• To assist in recruiting, orientating and supporting volunteers in their role of journeying with released inmates and their families.
• To manage and coordinate volunteers to undergo identified and appropriate training and development courses that are in alignment to SPS and Centre's training plan.
• To assist Programme Manager to develop platforms or structures to ensure that the well-being of volunteers is taken care of and that they are duly recognised for their effort of supporting beneficiaries.
• Assist in fund-raising initiatives especially in planning and organising events involving external stake-holders, corporate partners, volunteers and community.
• Support and assist the operation of faith-related work of the Centre both inside and outside the prisons.

• Diploma in any discipline
• Previous experience in prison support related work
• Ability to work on weekends especially Sundays is a must.
• Flexibility in working hours to respond to demands of programmes and service an advantage.
• Strong organisational and multi-tasking skills.
• Ability to work independently and as member of a team.
• Excellent communication and interpersonal skills
• Proficiency in MS Office, particularly in Excel

Competencies

• Organisational skills
• Attention to detail
• Communication skills
• Adaptability and flexibility
• Teamwork
• Problem-solving
• Technical proficiency
• Interpersonal skills
• Initiative

Working Hours

A 5-day work week and with a total work hours of 44 hours per week.  

Under normal circumstances, the hours of duty will be as follows:

9am to 6pm on four work days on weekdays, and one full day on Sunday.

You are required to observe a 44-hour work week but with flexibility in managing the daily schedule as required by the operational needs of the program, and in responding to the needs of released prisoners. Hence, some evening, weekend and public holiday work might be required.

Working Location

Prison Support Services

7 Upper Changi Road North Singapore 507705

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

Come join us as a Wealth Management Consultant and get a head start in the finance industry and be on track to undertake managerial positions. Build your career and make a difference. No prior experience needed as we will give you the support and training you need. We provide the training and mentorship you need to get you certified. The soft skills and experience you need to get you certified. The soft skills and experience gained in this role will add value to your career path and bring you further in life. Fresh graduates are welcomed to apply too!

We provide:

- Will be coached to complete 4 basic certifications and relevant classes required for financial advisory duties

- Invited to participate in the planning process with managers

- On the job trainings via joint-fieldwork sessions

- Programme allows mentorship and progression to manager within 2 years

- Work life balance

Job Responsibilities:

- Client acquisition

- Assist clients on wealth accumulation and protection

- Building long term relationships with clients

Requirements:

- 21 years and above

- Local Diploma, A’ levels or Degree in any discipline

- Positive attitude and willing to learn

Our client, a well-established non-profitable organisation is seeking for a Risk Management Head - $ 8,500.00 + AWS + VB / CentralWest Area

Requirements

• Degree in Risk Management or relevant
• At least 6 to 8 years experience developing policies and processes based on ORM framework to integrate operational risk activities within the organisation.
• Candidates from Social Service, Healthcare or Education industry are preferred.
• Familiar with ERM, ORM and BCM framework
• Meticulous, Independent, confident

Others

• Salary up to $ 8,500.00 + AWS + VB
• CentralWest Area
• Walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Job Summary

We are looking for a Customer Program Executive (Order Management) to support end-to-end customer order execution for semiconductor customers.
This role serves as a key coordination point between customers, commercial, technical, planning, production, logistics, and finance teams to ensure accurate order processing, on-time delivery, and smooth customer operations.

Key Responsibilities

RFQ Management

• Download and manage RFQ packages from customer portals.

• Request and follow up on missing or additional RFQ information from customers.

• Maintain accurate RFQ tracking and documentation.

Purchase Order (PO) & Item Master Tracking

• Perform daily review of customer PO reports to identify new POs or changes.

• Check item master (IM) availability and revision status.

• Coordinate with Commercial and Technical teams on IM creation and updates.

• Maintain and circulate IM tracking reports.

Sales Order (SO) Processing & Customer Acknowledgement

• Load and firm Sales Orders based on quoted lead times and master data.

• Acknowledge customer POs and confirm order acceptance.

• Coordinate with Production and Planning teams to confirm commit dates.

• Update customers on delivery commitments and changes.

Planning & Delivery Coordination

• Review schedules and manage committed delivery dates.

• Expedite materials and parts in collaboration with NPI and Production teams.

• Track and monitor On-Time Delivery (OTD) against customer required dates.

Shipment & Logistics Support

• Check stock availability and storage locations prior to shipment.

• Arrange and coordinate local and overseas shipments.

• Prepare shipment documents (PTN, packing SDN) and ensure proper labeling.

• Provide shipment status updates to customers and internal stakeholders.

Invoicing & Payment Coordination

• Follow up on invoicing and payment matters with internal teams and customers.

• Support resolution of billing or payment-related issues.

Requirements

• Diploma / Degree in Business, Supply Chain, Engineering, or related field.

• 2–5 years of experience in order management, program coordination, customer operations, or supply chain roles.

• Prior exposure to semiconductor, EMS, or manufacturing environment is preferred.

• Experience working with ERP systems (e.g. SAP, Oracle, Workday or similar).

• Strong coordination, follow-up, and organizational skills.

• Comfortable working with multiple stakeholders and tight timelines.

• Detail-oriented with good documentation and tracking discipline.

Job Responsibilities

TheOutput Management Manager role is a permanent position responsible for theadministration of the Output Management systems and management of UOB’sprinting/enveloping vendor. The role is under the prerogative of Group ServiceOperations belonging to Group Infrastructure and Platform Services underTechnology and Operations. Its primary responsibilities include the following:

CoreResponsibilities

• Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.
• Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems pertaining (but not limited) to administration and support.
• Oversees the daily operational procedure for the printing/enveloping vendor.
• Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor.
• Identify, analyse, and recommend methods of problem resolution for the department and develop documentations for staff and management reference.
• Perform management of Output Management’s vendors setting standards and streamlining processes to ensure smooth report publishing and print operations.
• Participate in audit and compliance review involving Output Management systems and print operations.
• Perform outsourcing review and due diligence on new and/or existing printing/enveloping vendors to ensure vendor’s solvency and soundness.

Automation,Program Development, and Infrastructure Support

• Assess departmental automation needs and identify solutions to eliminate repetitive tasks and manual interventions.
• Develop and maintain existing scripts and programs to automate Output Management operational processes.
• Perform technical evaluation and analysis of existing and new systems and assess their potentials for automation/implementation.
• Continually improve the end to end infrastructure design and flow of the R2W system and printing/enveloping process by working with vendor, technical support and operation teams (internal and external)

ProjectManagement

• Perform project management role on Output Management driven projects and initiatives.
• Participate in projects and initiatives requiring/involving Output Management support.

Job Requirements

• At least 10 years experience preferably working in a bank Data Centre Operations environment in the area of Output Report Distribution and Print Operations.
• Possess an in-depth understanding of network, database, and Windows and UNIX platforms necessary in troubleshooting issues related to Output Management systems.
• Competent in resolving technical and access related issues in network, database and Windows and UNIX environments.
• Knowledgeable in Windows infrastructure and other technologies (Active Directory (AD), Domain Name Servers (DNS), Network Load Balancer, MS Clustering, Virtual Machine (VM), MS SQL)
• Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components.
• Knowledgeable in Windows/Unix programming/scripting/Python.
• Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point.
• Knowledge in Visual Basic, Power Shell, C#, and Java programming is a big advantage.
• Knowledge in R2W and RPM systems is a big advantage.

Project Coordination & Administration

• Assist in coordinating project activities from design development through construction and completion

• Support in tracking project schedules, milestones, and deliverables to ensure timely progress

• Prepare meeting minutes, progress reports, and project documentation

• Maintain proper filing of drawings, submissions, and technical documents

Consultant & Contractor Management

• Liaise with consultants, contractors, and suppliers on design, technical submissions, and site matters

• Monitor and follow up on submission approvals, shop drawings, and material samples

• Assist in reviewing consultants’ drawings and highlight discrepancies or coordination issues

Site & Construction Support

• Conduct regular site visits to monitor work progress, quality, and safety compliance

• Support in identifying site issues and coordinating with relevant parties for resolution

• Assist in tracking variation orders, site instructions, and progress claims

Technical Support (Architectural / M&E / Coordination)

• Support coordination between architectural, structural, and M&E works to ensure integration

• Assist in reviewing basic technical details and ensuring compliance with specifications and authority requirements

• Support testing & commissioning activities and defect management during project handover

Regulatory & Compliance

• Assist in authority submissions and ensure compliance with local regulations (BCA, URA, SCDF, etc.)

• Track approval status and ensure timely follow-up with consultants

Stakeholder Coordination

• Work closely with internal teams (design, asset management, operations) to align project requirements

• Support communication and coordination across all stakeholders to ensure smooth project delivery

Requirements:

• Degree in Building, Project Management, Engineering (Mechanical/Electrical), Architecture, or related discipline

• Min 2–3 years of relevant experience in construction, consultancy, or real estate development

• Exposure to mixed-use, commercial, residential, or healthcare projects is an advantage

• Understanding of Singapore construction processes, drawings, and coordination requirements

About our client
The company behind the machines that keep the global crypto network running. They design the chips that power most of the world's mining hardware. Beyond crypto, also expanding into AI chips, making this one of the more technically ambitious companies you'll find in the space.

About the role
This role sits within the legal function — contract drafting and review, compliance support across export control, data, and IP, and handling cross-border disputes — with a structured rotation across finance, HR, supply chain, and customer service.

What you'll be doing

• Drafting and reviewing contracts, including building and maintaining standard templates across business lines
• Supporting the company on legal disputes and litigation globally — commercial, IP, and beyond
• Providing legal and compliance guidance across areas including export control, tax, data, and IP
• Rotating across functions including finance, HR, supply chain, customer service, and admin — this is a trainee programme with real breadth

What we're looking for

• Law degree (Bachelor's or above) with a valid legal professional qualification certificate
• Strong written and analytical skills — you can break down complex risk clearly
• Principled, detail-oriented, and calm under pressure

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037

⏰Working Hours & Salary:
▶️Full-Time:
• 7am-4pm (OT required depending on production volume)
• Gross salary up to $2,300/month

▶️Part-Time:
• 7am-1.30pm/ 8am-2.30pm (May need to work additional hours depending on production volume)
• $9/hr (Weekdays) ; +$2/hr (Weekends & Public Holidays)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a highly skilled Low Latency Java Developer to support our client, a leading global investment bank. The incumbent will join the Electronic Trading Technology team, focusing on FX trading systems. The ideal candidate will have strong expertise in building high-performance, low-latency trading applications and a deep understanding of FX market microstructure and electronic trading platforms.

Key Responsibilities:

• Develop, enhance, and extend electronic trading systems for improved performance, scalability, and functionality.
• Collaborate with global technology teams and business stakeholders to deliver high-quality solutions in a fast-paced environment.
• Work across the full software development lifecycle, from requirements gathering to deployment and support.
• Independently manage project deliveries and ensure timely execution.
• Provide production support, troubleshooting, and performance tuning for critical trading applications.
• Engage with business owners and stakeholders to understand requirements and translate them into technical solutions.
• Design and implement distributed, low-latency FX trading applications.

Required Skills & Qualifications:

• Strong hands-on experience in Java development with deep knowledge of the Spring Framework.
• Proven experience in designing and developing distributed electronic trading systems, preferably in FX.
• In-depth understanding of FX electronic trading, including: Market microstructure, Order flow and lifecycle, Matching rules, ECN interactions
• Strong expertise in multithreading, concurrency, and performance optimization.
• Solid understanding of data structures, algorithms, and design patterns.
• Experience with messaging middleware (e.g., JMS, Kafka, or similar technologies).
• Familiarity with Agile methodologies such as Scrum, Kanban, or XP, and continuous integration practices.
• Scripting experience in one or more languages (Shell, Python, Perl, Ruby).
• Experience working on front-office trading systems.

Preferred Qualifications:

• Business domain knowledge in FX and/or FX Options.
• Prior experience in the electronic trading domain within investment banks or financial institutions.
• Exposure to low-latency systems and high-frequency trading environments.

Key Competencies:

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work independently and in globally distributed teams
• High attention to detail and quality

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Junior Executive Assistant / Business Support Admin for our client in Singapore which is a leading global investment bank. The incumbent will provide executive assistance to primary stakeholder and administrative support to the organization to help ensure a smooth day-to-day functioning.

Responsibilities:

• Provide Executive assistance support including calendar management, tasks, travel booking, claims
• Work closely with reporting manager - country technology executive on day-to-day organization matters.
• Coordinate meetings, governance routines, and stakeholder engagements to ensure smooth business operations
• Engage and communicate with stakeholders across diverse nationalities and cultures, fostering strong working relationships in a global environment
• Plan and execute engagement events, workshops, and trainings (end-to-end: logistics, invitations, setup, and hosting of virtual/in-person sessions)
• Manage internal communications and publications, including employee engagement initiatives, events, and surveys
• Handle financial and administrative processes such as expense tracking, procurement support, claims processing, and reconciliation
• Support headcount (HC), onboarding/offboarding, resource tracking, and reporting across the APAC Technology organisation
• Prepare organisational reports, metrics, and presentations for executive-level meetings and business updates
• Assist with financial analysis, reporting, and data reconciliation to support decision-making
• Collaborate effectively with regional business support and administrative teams
• Provide ad hoc support on executive requests, corporate communications, and business initiatives

Skills:

• Dynamic personality, extrovert and can engage with wide spectrum of individuals in organization – junior entry level to C suite.
• Relevant experience in executive assistance, administration, business support, stakeholder engagement/management, or consulting
• A team player and collaborate well with multi-ethnic and multi-cultural team spread across Asia Pacific - includes peers, partners, and stakeholders
• Excellent communication skills (written and verbal).
• Able to drive employee engagement initiative – in person in Singapore and virtual events covering 5 countries.
• Familiarity with Diversity, Opportunity and Inclusion activities, volunteering events to be conducted in organization.
• Desirable to have multilingual verbal communication with Singapore, Hong Kong and Taiwan staff.
• University degree in related fields e.g., finance, accounting, business administration or equivalent.
• Good Time management. Strong data and analytical skills – quantitative analytics
• Management reporting skills, possess experience in Excel and PowerPoint to communicate progress against targets.
• Experience in a presentation/graphic design role in and Technology Services Company is a plus.

Company Overview

Glow Food operates multiple vegan food concepts, focusing on delivering high-quality, hygienic, and efficient food service with excellent customer experience.

Job Summary

The Operations Supervisor oversees daily operations across all Glow Food vegan concepts, ensuring operational efficiency, food quality, hygiene compliance, and excellent customer experience.

Responsibilities

• Oversee daily operations across all vegan concepts to maintain smooth workflow and operational efficiency
• Ensure staff consistently follow SOPs, recipes, and vegan food handling standards to uphold quality and safety
• Conduct daily opening and closing inspections for cleanliness, stock levels, and equipment functionality
• Monitor kitchen hygiene, food safety compliance, and personal hygiene standards to meet regulatory requirements
• Manage proper food storage, labelling, temperature control, and FIFO stock rotation to maintain food quality
• Control inventory by ordering, receiving, stock monitoring, and implementing wastage reduction measures
• Train, coach, and develop staff to build multi-concept operational skills and improve team performance
• Address customer feedback and resolve operational issues promptly to enhance customer satisfaction

Required competencies and certifications

• WSQ Basic Food Hygiene Certificate

Preferred competencies and qualifications

• WSQ Food Safety Level 3 / Food Hygiene Officer Certification
• Supervisory experience in fast-casual or multi-concept F&B operations
• Ability to work shifts, weekends, and public holidays (44-hour work week)

Other Information

Benefits

• Career advancement opportunities
• Multi-concept operations training
• Health and dental benefits
• Staff meals provided

Job Summary

Prepare and cook grains, plant-based proteins, and sauces following recipes to ensure consistent taste and presentation. Maintain hygiene and food safety standards, including strict vegan food handling and FIFO practices, in a clean and organized kitchen environment.

Responsibilities

• Prepare grains, plant-based proteins, stir-fry items, and sauces according to recipes to ensure quality and consistency
• Ensure consistent taste, portioning, and presentation of all dishes served
• Maintain kitchen cleanliness and sanitation to meet health and safety standards
• Follow FIFO (First In, First Out) procedures, proper labeling, dating, and stock rotation to minimize waste and ensure food safety
• Handle vegan food strictly to prevent cross-contamination and maintain dietary integrity
• Prepare rice, bento side dishes, vegetables, and plant-based proteins accurately for meal sets
• Portion and plate bento sets precisely to meet presentation standards
• Maintain hygiene, cleanliness, and organized workstations to support efficient kitchen operations
• Practice proper food storage standards to preserve freshness and safety

Required competencies and certifications

• WSQ Basic Food Hygiene Certificate
• Ability to work shifts, weekends, and public holidays

Preferred competencies and qualifications

• Experience in a similar food concept environment

Other Information

Benefits

• Career advancement opportunities
• Multi-concept kitchen training
• Health and dental benefits
• Staff meals provided

Responsibilities

• Deliver friendly customer service while accurately handling cashier transactions using POS systems
• Assemble dishes by applying toppings, sauces, and arranging final presentation to meet quality standards
• Conduct final quality checks on dishes before serving to ensure customer satisfaction
• Maintain cleanliness and hygiene of the counter and service area throughout shifts
• Follow vegan food handling procedures and comply with hygiene regulations to ensure food safety

Required competencies and certifications

• WSQ Basic Food Hygiene Certificate
• Ability to work shifts, including weekends and public holidays

Preferred competencies and qualifications

• Experience working in a similar food service concept

Other Information

Benefits

• Career advancement opportunities
• Multi-concept kitchen training
• Health and dental benefits
• Staff meals provided

·      Manage return tray area and clear trayspromptly.

·      Clean and sanitize tables, chairs, andhigh-touch surfaces.

·      Sweep and mop floors, ensuring dining arearemains dry and safe.

·      Maintain cleanliness and hygiene of dining areathroughout the day.

Benefits

·      Career advancement opportunities.

·      Multi-concept kitchen training.

·      Health and dental benefits.

·      Staff meals provided.

1. Menu Development & Planning

• Design and develop authentic Chinese cuisine menus, with a focus on traditional and specialty Chinese BBQ dishes (e.g., Peking duck, char siu, roasted pork belly, and lamb skewers).

• Innovate new dishes while preserving the authenticity of Chinese culinary traditions, incorporating seasonal and customer-preferred items.

2. Chinese BBQ Expertise & Operations

• Oversee the preparation, marination, roasting, and grilling of Chinese BBQ items, ensuring quality and consistency.

• Manage specialized BBQ equipment, such as Chinese ovens, rotisseries, and charcoal grills.

• Develop and implement standardized procedures for Chinese BBQ preparation, ensuring exceptional taste and efficiency.

3. Kitchen Operations & Workflow Optimization

• Supervise daily kitchen operations, ensuring smooth workflow, timely service, and adherence to hygiene and safety standards.

• Streamline kitchen processes for efficient production of Chinese BBQ and other dishes while maintaining quality control.

• Monitor inventory levels and source ingredients cost-effectively without compromising quality.

4. Team Leadership & Training

• Recruit, train, and lead kitchen staff, including sous chefs and line cooks, in Chinese cuisine and BBQ techniques.

• Mentor team members to enhance culinary skills and knowledge of traditional Chinese cooking methods.

• Foster a positive work environment, promoting teamwork and high performance.

5. Quality Control & Food Presentation

• Ensure high standards of food quality, taste, and presentation for all dishes, with special attention to BBQ items.

• Regularly inspect ingredients and finished dishes to ensure consistency and customer satisfaction.

• Implement customer feedback to refine and improve dishes.

6. Customer Experience & Collaboration

• Collaborate with front-of-house teams to understand customer preferences and deliver a superior dining experience.

• Interact with guests to showcase culinary expertise and receive direct feedback on Chinese BBQ and other menu items.

7. Budgeting, Sourcing & Cost Management

• Manage kitchen budgets, control food costs, and minimize waste while maintaining exceptional quality.

• Source authentic, high-quality ingredients for both Chinese BBQ and other menu items.

8. Innovation & Trend Analysis

• Stay updated on culinary trends in Chinese cuisine, especially BBQ, and adapt menus to modern dietary needs (e.g., vegan, gluten-free).

• Introduce creative dishes while retaining the cultural authenticity of Chinese cuisine.

Required Experience & Skills:

1. Professional Culinary Experience

• Minimum of 8-10 years of experience in Chinese cuisine, with at least 3-5 years specializing in Chinese BBQ.

• Expertise in traditional Chinese cooking techniques, including wok cooking, dim sum preparation, and BBQ.

2. Chinese BBQ Expertise

• Proven skills in preparing and mastering Chinese BBQ, such as marination, roasting, and grilling.

• Hands-on experience with Chinese BBQ equipment (e.g., charcoal grills, Chinese ovens).

3. Culinary Education & Certifications

• Formal culinary training from a recognized institution, with certifications in Chinese culinary arts or BBQ techniques preferred.

• Knowledge of food safety standards, with certifications such as HACCP being highly desirable.

4. Leadership & Team Management

• Demonstrated experience leading and mentoring kitchen teams in a fast-paced environment.

• Ability to foster teamwork and maintain a positive and productive kitchen environment.

5. Menu Development & Creativity

• Proven ability to create innovative, authentic, and customer-driven Chinese cuisine and BBQ menus.

• Knowledge of adapting traditional recipes for modern dietary preferences.

6. Attention to Detail & Quality Control

• Strong focus on food quality, presentation, and safety standards, especially in BBQ production.

• Consistently deliver dishes that meet or exceed customer expectations.

7. Budgeting & Cost Management

• Experience managing kitchen budgets, controlling costs, and reducing waste.

8. Cultural Awareness & Adaptability

• Deep understanding of regional Chinese BBQ styles and ability to adapt them for various markets.

• Awareness of local customer preferences and trends in Chinese cuisine.

9. Strong Communication Skills

• Ability to communicate effectively with team members, suppliers, and front-of-house staff to ensure smooth operations.

• Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule
• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules
• Loading and unloading cargo from the lorry, often with the help of a forklift or other machinery
• Collecting and verifying delivery instructions, including signatures from customers
• Reporting defects, accidents or violations
• Maintaining a logbook of their driving activities to ensure compliance with federal regulations governing the rest and work periods for operators
• Keeping the lorry and associated equipment clean and in good working order
• Communicating effectively with clients or dispatchers about delays or problems on the route
• Responsible for maintaining Good Discipline and Housekeeping
• To comply with Safe Work Practices when carrying out duties at all times
• Any other adhoc duties as and when assigned to you by your superiors deemed reasonable.
• Holds a Valid Class 3/4 licence.

Our client is a logistics and supply chain solutions provider. Due to their current expansion plan, they are looking for CS Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities

• Process customer orders and delivery orders through electronic systems and manual entry, ensuring accuracy in product details and specifications.

• Coordinate with internal teams and external stakeholders to ensure smooth order fulfilment and timely resolution of operational issues.

• Monitor inbound and outbound logistics activities, ensuring accurate inventory handling and timely distribution to stores.

• Maintain and update operational data, including order volumes, adjustments, delays, and delivery exceptions.

• Prepare regular reports, including service performance, billing, and monthly management reports for analysis and finance review.

• Perform system transactions (e.g., Post Goods Issue) and maintain proper documentation, filing, and record accuracy.

Requirements

• Min Diploma in relevant field

• Min 3–5 years of experience in trading, retail, or logistics operations
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
R23115141(Tan Su Yee)

We’re building something special - and it starts with people.
Set in the heart of Singapore, our upcoming 20-room ultra-luxury hotel is designed to feel less like a hotel, and more like a private sanctuary. Thoughtfully curated, deeply personal, and quietly exceptional.

Behind it all is a team that believes in genuine hospitality - where happy associates create meaningful guest experiences.

As we get ready to open our doors, we’re looking for individuals who take pride in their craft, value authenticity, and want to be part of a close-knit, high-performing team.

If this resonates with you, we’d love to connect. 

Job Title : Head of Facilities Management (with Pre-opening)

Reporting To : General Manager

1. Job Purpose 

The Chief Engineer is responsible for the overall maintenance, safety, and operational efficiency of all hotel facilities, systems, infrastructure, Housekeeping, Security, IT, Landscape, and Pest Controls at The Mora Singapore. 

As part of the opening leadership team, this role ensures that the hotel’s physical environment reflects the brand’s design-led philosophy—where functionality, aesthetics, and guest comfort are seamlessly integrated. 

2. Positioning & Reporting Line 

• Reports directly to the General Manager.  
• Leads the Engineering and Maintenance team.  
• Works closely with all departments to ensure seamless operational support.  
• Collaborates with ownership, consultants, and contractors on technical and project matters.

3. Areas of Responsibility 

3.1 Engineering Operations & Maintenance, Housekeeping, Security, IT, Landscape, and Pest Controls

• Oversee the day-to-day operation and maintenance of all hotel systems, including electrical, mechanical, plumbing, HVAC, and life safety systems.  
• Ensure all equipment and facilities are maintained in optimal working condition.  
• Implement and manage preventive maintenance programs across all areas of the hotel.  
• Respond promptly to maintenance requests and operational issues.

3.2 Pre-Opening & Project Management (Critical) 

• Lead the engineering handover process, ensuring all systems are tested, commissioned, and fully operational.  
• Review MEP installations, drawings, and technical specifications to ensure compliance with standards.  
• Coordinate with contractors, consultants, and project teams during pre-opening and defect liability period.  
• Identify and resolve outstanding defects prior to opening.  
• Support the General Manager in ensuring readiness of all facilities for opening.  

3.3 Asset Management & Design Integrity 

• Protect and maintain the physical assets of the hotel, ensuring longevity and performance.  
• Ensure that all maintenance work respects and preserves The Mora’s design standards and aesthetic quality.  
• Plan and execute renovation, repair, and improvement projects as required.  
• Monitor asset condition and propose capital expenditure plans.  

3.4 Health, Safety & Compliance 

• Ensure full compliance with local regulations, fire safety, and building codes.  
• Maintain all safety systems, including fire alarm, firefighting equipment, and emergency procedures.  
• Conduct regular safety inspections and drills.  
• Ensure compliance with environmental, health, and occupational safety standards.  

3.5 Energy Management & Sustainability 

• Monitor and control energy consumption to ensure cost efficiency and sustainability.  
• Implement energy-saving initiatives and best practices.  
• Track utility usage and identify opportunities for optimization.  

3.6 Budgeting & Cost Control 

• Prepare and manage the Engineering department budget.  
• Control maintenance costs, contracts, and inventory of spare parts.  
• Ensure cost-effective procurement of materials and services.  

3.7 Team Leadership & Development 

• Lead, train, and develop the Engineering team to ensure high technical standards and responsiveness.  
• Foster a culture of accountability, safety, and continuous improvement.  
• Ensure proper scheduling and manpower planning.  

3.8 Vendor & Contract Management 

• Manage relationships with external contractors and service providers.  
• Ensure all service contracts are in place, monitored, and deliver expected standards.  
• Evaluate vendor performance and ensure compliance with contractual agreements.  

3.9 Systems & Documentation 

• Maintain accurate records of maintenance, equipment logs, and compliance documentation.  
• Ensure proper documentation of all technical drawings, manuals, and warranties.  
• Implement systems for tracking maintenance and work orders.

Qualifications & Experience 

• Minimum 5–8 years of experience in engineering within hospitality or similar environments, with at least 2–3 years in a leadership role.  
• Strong technical knowledge of hotel systems (electrical, HVAC, plumbing, fire & life safety).  
• Experience in hotel pre-opening or major renovation projects is highly desirable.  
• Good understanding of local regulations, safety standards, and compliance requirements.  
• Strong problem-solving and organizational skills.  
• Ability to manage multiple priorities in a fast-paced environment.  
• Leadership skills with the ability to train and develop a technical team.  
• Proficiency in basic computer systems and maintenance software.  

Performance Indicators 

• System uptime and operational reliability.  
• Preventive maintenance completion rates.  
• Energy consumption and cost efficiency.  
• Compliance with safety and regulatory standards.  
• Guest feedback related to facilities and room condition.  

Closing Statement 

As part of The Mora Singapore’s opening team, the Chief Engineer plays a vital role in ensuring that the hotel operates seamlessly behind the scenes—creating a safe, comfortable, and beautifully maintained environment that enhances the overall guest experience.

JOB OVERVIEW:

The Software Asset Management (SAM) Lead is a strategic role responsible for the end-to-end lifecycle management of the organization's software estate. This position goes beyond administrative license tracking; it requires a process architect who can design governance frameworks, lead commercial negotiations, and maintain strict budgetary control over a diverse portfolio of 20-30+ SaaS applications and traditional on-premise software. As the central authority for software assets, you will collaborate with existing technical teams who manage specific applications to ensure that technical requirements align with commercial efficiency and organizational compliance.

DUTIES AND RESPONSIBILITIES:

1. Process Engineering & Governance

● Framework Design: Develop, document, and implement the organization’s first comprehensive Software Asset Management (SAM) policy and procedural manual.

● Standardization: Establish standardized workflows for software requests, approvals, procurement, deployment, and eventual retirement.

● Governance Oversight: Act as the primary gatekeeper for software standards, ensuring all departments adhere to established procurement and security protocols.

● Continuous Improvement: Periodically review and refi ne processes to eliminate bottlenecks, reduce manual intervention, and improve the "speed to desk" for new software requests.

2. Budgetary Control & Financial Optimization

● Budget Management: Take full ownership of the software licensing budget. Track actual expenditures against forecasts and provide regular "Spend vs. Budget" reports to Finance and Executive leadership.

● Demand Forecasting: Conduct regular "census" communications with business units to determine total license requirements for annual renewals and ad-hoc growth.

● License Harvesting: Implement a proactive "harvesting" process to identify and reclaim underutilized or "zombie" licenses before purchasing new seats.

● Cost Allocation: Manage the internal chargeback or show-back models to ensure software costs are accurately attributed to the correct departments or cost centers.

3. Strategic Negotiations & Vendor Management

● Commercial Leadership: Lead all commercial negotiations for software renewals and new purchases, utilizing usage data to drive favorable pricing, terms, and conditions.

● Stakeholder Collaboration: Partner with business teams and technical leads to understand their functional needs while ensuring they align with the broader company strategy.

● Vendor Consolidation: Identify overlapping toolsets across the organization (e.g., multiple project management or CRM tools) and lead initiatives to consolidate vendors to increase leverage and reduce complexity.

4. Procurement Approval & Executive Communication

● Justification & Business Cases: Prepare detailed explanations and business cases for senior management to justify software expenditures, renewals, and new tool adoptions.

● Approval Management: Formally raise procurement requests and manage the end-to-end sign-off process, ensuring all necessary stakeholders have reviewed the commercial and operational impact.

● Advisory Support: Serve as the subject matter expert for leadership, answering complex queries regarding licensing models, cost-benefit analyses, and the strategic necessity of specific software purchases.

● Reporting: Create high-level summaries for executive review that simplify technical licensing metrics into actionable business insights.

5. License Operations & Compliance

● Centralized Inventory: Maintain a "Single Source of Truth" for all software entitlements, contracts, proof of purchase, and maintenance agreements.

● Allocation & Provisioning: Oversee the distribution of license keys and the allocation of seats via various application administrative consoles (e.g., Google Workspace, Adobe Creative Cloud, SuccessFactors, Zoom, Docusign etc.).

● Compliance Management: Ensure the organization remains 100% compliant with EULAs and SaaS terms of service through regular internal reconciliation of deployments against entitlements.

QUALIFICATIONS AND EXPERIENCES:

● Experience: 5+ years of experience in Software Asset Management, IT Procurement, or IT Operations.

● Process Development: Proven track record of designing and implementing organizational processes from the ground up.

● SaaS Expertise: Deep understanding of SaaS subscription models, "True-up" processes, and cloud-based licensing metrics.

● Financial Literacy: Strong ability to manage budgets, perform ROI analysis, and present financial data to non-technical stakeholders.

● Negotiation Skills: Excellent communication and influence skills, with experience leading high-value contract negotiations.

● Preferred:

- Certifications: CSAM (Certified Software Asset Manager), ITIL Foundation, or equivalent.

- Advanced Data Skills: High proficiency in Excel/Google Sheets (Pivot Tables, Lookups) and data visualization tools for manual tracking and reporting.

- Administrative Console Experience: Proven familiarity with allocating and provisioning licenses through various cloud software (SaaS) admin consoles.

Working hours:

Mon to Fri, 8:30am to 5:30pm