This role works closely with hiring managers, external recruitment partners, educational institutions, and employees to attract, onboard, and retain talent while supporting HR operations, compliance, and process improvement initiatives.

Key Responsibilities

Talent Acquisition & Recruitment

• Manage the full recruitment lifecycle across a diverse range of functions, including operations, events, commercial, corporate, digital, and seasonal hiring.
• Partner with hiring managers to understand manpower requirements, job specifications, and recruitment priorities.
• Develop and execute sourcing strategies through job portals, LinkedIn, referrals, recruitment agencies, educational institutions, and career fairs.
• Coordinate interviews and maintain effective communication with hiring managers and candidates throughout the hiring process.
• Prepare employment offers, coordinate reference checks, and support salary recommendations.
• Monitor recruitment metrics such as time-to-fill, source effectiveness, offer acceptance rates, and hiring costs.
• Manage relationships with educational institutions for internship and graduate hiring programmes.
• Coordinate internship placements, onboarding, and development initiatives.

Onboarding & Employee Experience

• Coordinate and manage the onboarding process for new hires.
• Administer onboarding activities, including employment documentation, background checks, system access, equipment issuance, and orientation programmes.
• Conduct employee orientation sessions and support successful integration into the organisation.
• Manage probation and confirmation processes.
• Support employee engagement and employee experience initiatives.

HR Operations & Administration

• Maintain accurate employee records and personnel files in compliance with company policies and statutory requirements.
• Prepare employment contracts, confirmation letters, promotion letters, transfer letters, and other HR documentation.
• Administer employee lifecycle processes, including onboarding, transfers, confirmations, and offboarding.
• Serve as the first point of contact for employee enquiries relating to HR policies, leave, benefits, and procedures.
• Manage employee exit processes and offboarding administration.
• Support leave administration and employee data management.

HR Systems & Reporting

• Support the implementation, maintenance, and enhancement of HR Information Systems (HRIS).
• Ensure the accuracy and integrity of employee data within HR systems.
• Prepare recruitment, headcount, and HR operational reports.
• Support HR analytics, reporting, and process automation initiatives.
• Participate in HR system testing and enhancement projects.

Policies, Governance & Compliance

• Assist in the development, implementation, and documentation of HR policies, procedures, and standard operating procedures (SOPs).
• Ensure compliance with the Employment Act, CPF regulations, TAFEP guidelines, and other relevant employment legislation.
• Support internal audits and HR compliance reviews.

HR Projects

• Support workforce planning and organisational growth initiatives.
• Participate in HR transformation, process improvement, and other HR-related projects.

Requirements

• Diploma or Degree in Human Resources, Business Administration, or a related discipline.
• Minimum 7 years of experience in Talent Acquisition and HR Operations.
• Experience in hospitality, events, attractions, startup, greenfield, or fast-paced environments will be advantageous.
• Good knowledge of the Singapore Employment Act, CPF regulations, TAFEP guidelines, and HR best practices.
• Proven experience managing end-to-end recruitment across multiple functions and seniority levels.
• Strong stakeholder management, communication, and interpersonal skills.
• Highly organised, resourceful, and detail-oriented.
• Able to manage multiple priorities and thrive in a fast-paced environment.
• Proficient in Microsoft Office applications and HR systems.

Yee Jie Ling Jaslin (R1440114)

Business Edge Personnel Services Pte Ltd (96C4864)

Assistant Project Manager

• Office at: CHANGI BUSINESS PARK {Expo MRT}
• Work at project sites (Toa Payoh)
• Mon to Fri, from 8.30am to 5.15pm
• Salary is up to $8,000
• Degree in Civil Engineering, Construction Management, Architecture, or related discipline.
• Minimum 7 years of relevant experience in construction/project management.
• Proficiency in project management tools (e.g., Primavera P6, MS Project).

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 97354019 for more Assistant Project Manager role

Job Responsibilities:

• Assist the Project Manager in the overall planning, scheduling, operation and execution of the project lifecycle from inception to completion.
• Monitor project progress against established timelines, budgets, and performance targets.
• Develop and maintain construction programmes, resource plans, and work schedules.
• Coordinate effectively with clients, consultants, contractors, subcontractors, and authorities.
• Review design drawings, specifications, and technical submissions for compliance and constructability.
• Work closely with design consultants to resolve design issues and optimize buildability.
• Coordinate and support project teams, including site engineers and coordinators.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Working hours: 2/3 Shifts & Office hours available

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our Client is looking for Lashing Specialist to work in the Port. No Experience required as training will be provided.

• Responsible for positioning and securing of containers on board
• Lashing/unlashing of containers
• Report any damages/incidents to superiors

Requirements:

• Able to work for 12 hours rotating shift (7:30 AM/PM – 7:30 PM/AM)
• Able to stand for long hours and work at non sheltered area(rain or shine)
• Comfortable to work with heights
•  Working Days: Minimum 22 days, maximum 25 days per month
• Many incentives/allowances available

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at 8909 8083for quicker respond. Alternatively, you may send your resume tojamie.chan@chiefrecruit.com for better reach.

We regret that only shortlisted candidates will be notified.

Reg. No.: R1987360 (Chan Jie Min)

EA License No: 24C2083 (Chief Recruit Pte Ltd)

By submitting your personal information and resume(CV) to us, you grant permission to Chief Recruit Pte Ltd and its associated entities to collect, process, and share your personal data for the purposes outlined in the Privacy Policy, which can be accessed at https://chiefrecruit.com/privacy-policy. You confirm that you have reviewed, understood, and accepted the terms of the Privacy Policy.

• Salary: $2,500-$3,300
• Monday - Sunday | 5.5 Days/week
•  Based on Roster | Split Shift
•  Location: Katong

Job Descriptions:

• Provide table service in a restaurant dining environment
• Greet and seat guests and manage dining flow
• Take food and beverage orders accurately and coordinate with kitchen team
• Ensure timely serving of orders and smooth service delivery
• Handle guest requests and service matters professionally
• Support service flow and coordination during peak periods
• Maintain service standards, table setup, and cleanliness
• Support daily restaurant operations and service activities

Career Progression 

• Candidates with Assistant Manager potential may be considered for progression into higher operational roles based on performance

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Production Packer (5 Days Work Week) | No Experience Required | Up to $2,200

Position title : Accountant

• Location: Defu Lane
• Working Days: Monday - Friday
• Working hours : 8:30am -5:30pm
• Salary : Up to $5500

Job Scope

• Review and authorise AR invoice, AP invoice and payment voucher
• Review related party transactions
• Review monthly closing of accounts include prepare supporting schedules
• Prepare consolidation of financial statements and financial reports for management and statutory reporting within the timeline
• Handle GST reporting, corporate tax reporting and deferred tax computation
• Ensure compliance with company policies and procedures, financial reporting standards and statutory requirements.
• Cash flow report preparation and monitoring
• Propose enhancement on workflows through Visual Basic or AI
• Any other ad hoc assignments

Requirement

• Candidate must possess a Degree in Accountancy or ACCA or related professional qualification with at least 2 years of experience in audit and supervisory role
• Consolidation reporting knowledge and audit experience will be added advantage
• Proficient in Microsoft Office applications
• AI knowledge will be added advantage

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)
OR
Email to : supreme.lydiachieng@gmail.com
The Supreme HR Advisory Pte Ltd
Reg No: R1988890
EA No: 14C7279

Job Scope:
• Clean, disinfect, pack, and sterilise medical instruments and equipment
• Handle, sort, and clean returned or soiled items
• Manage inventory and support operating theatres
• Ensure compliance with infection control and safety standards

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Pasir Ris
Salary: Up to $13/hour
Working Hours: 5.5 days office hours (Monday to Friday)

Job Scope:

• Provide appointment reminders and scheduling support
• Assist with Healthier SG enrolment and follow-up activities
• Coordinate consultation appointments for patients
• Conduct outreach via calls and SMS
• Update and maintain patient records

Requirements:

• Minimum N / O / A Level qualifications
• No experience required; training provided
• Comfortable with administrative duties and phone calls

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Are you someone who loves the gym, enjoys helping others, and wants a job that keeps you active? This is your chance to get paid doing what you love while building a rewarding career in the fitness industry. 

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Head of Indoor Sales & Customer Service
• Working Location: Paya Lebar
• Working Hours: 5 Days, Monday - Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Manage sales support and indoor sales activities for local customers, ensuring smooth service delivery.
• Handle daily requests related to Air & Ocean Freight (Import/ Export) and prepare quotations from start to finish.
• Develop tailored solutions and competitive pricing for project cargo, oversized shipments, and container optimization.
• Support RFQs and cross-border trucking arrangements between Singapore and Malaysia with the customer service team.
• Cooperate with management on indoor sales activities.
• Manage inquiries from key accounts, including Oil/ Drilling & Gas industry and furniture trading companies in Singapore.
• Monitor overseas requests and issue quotations when required, while ensuring agent requests are properly addressed.
• Assist the General Manager in overseeing customer service and sales support functions across operations.
• Other duties as directed by management.

APPLY NOW!!!

• Diploma/Degree in Business, Logistics, or related discipline.
• Minimum 3 years of experience in sales support, customer service, or freight forwarding.
• Strong communication and problem-solving skills with ability to liaise confidently with clients and management.
• Proficient in Microsoft Office applications, especially Excel for quotations and reporting.
• Knowledge of Air & Ocean Freight operations and project cargo handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81916 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Digital Resources Solutions Provider
• Position Title: Business Development Executive
• Working Location: Kaki Bukit
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as a reliable advisor to clients, supporting their onboarding journey and sharing usage best practices.
• Foster user engagement and ensure customers gain maximum value from our digital platform.
• Generate and nurture new business leads.
• Work alongside the Marketing team to create a smooth and consistent client experience.
• Spot opportunities for account renewals, upgrades, and expanded service adoption.
• Collect user feedback and insights to enhance satisfaction and refine our offerings.

APPLY NOW!!!

• Energetic and customer-focused with a proactive approach to problem-solving.
• Strong interpersonal and communication skills to build lasting client relationships.
• Passionate about technology, teamwork tools, and digital transformation.
• Prior experience in SaaS products, client management, or customer success is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80052 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates and distributors) satisfaction.   

Responsibilities:

• Support the Sales Team by managing the full sales order cycle, including quotation preparation, customer purchase order processing to invoicing, ensuring smooth and timely order fulfilment.

• Process customer purchase orders by creating system-generated Sales Orders and issuing Sales Order Confirmations. Provide customers with accurate shipping schedules and delivery timelines.

• Manage and maintain monthly shipment schedules and monitor cut-off dates for Customer Purchase Orders from various distributors and clients.

• Proactively monitor and follow up on all orders, ensuring any updates on quantities, shipment status, or delivery schedules are communicated promptly to customers.

• Handle a wide range of customer enquiries, including pricing, product samples, project requests, documentation, customer surveys, new business prospects, and product or service complaints.

• Communicate regularly with customers on general updates, order status, and relevant information in a professional and timely manner.

• Coordinate effectively with internal departments to ensure prompt resolution of enquiries and issues, delivering high levels of customer satisfaction.

• Prepare sales data reports and participate in regular meetings with the Sales Team to support business planning and performance tracking.

• Maintain proactive communication with customers to gather forward demand forecasts and share consolidated insights with internal teams.

• Provide backup support to other Customer Service Executives during their absence to ensure business continuity.

• Perform ad hoc tasks and projects as assigned.

Qualifications/Requirements:

• Recognized qualification in administration, sales support, customer service or relevant experience. 

• Ability to communicate effectively with knowledge of basic IT skills. 

• Detail oriented with strong organizational abilities

• Able to multi-task and manage priorities in a fast-paced environment

Additional info:

 Working Days/Hours: Monday – Friday, 8:30am – 5:30pm

Transportation: Frequent shuttle bus schedule from Lakeside MRT & Office

Job Responsibilities

• Manage end-to-end client onboarding processes, including collection, verification, and follow-up of KYC and due diligence documentation.

• Serve as the primary point of contact for clients, providing timely support and resolution of enquiries related to KYC products and services.

• Maintain and update customer records, ensuring accuracy and completeness of client information and documentation.

• Coordinate closely with Sales, Compliance, Operations, and Product teams to facilitate smooth onboarding and customer support processes.

• Monitor onboarding progress and ensure all customer requests and cases are handled promptly and in accordance with service standards.

• Conduct regular client reviews and maintain strong client relationships to enhance customer satisfaction and retention.

• Prepare and generate reports on onboarding status, customer accounts, service performance, and operational metrics as required.

• Stay updated on product enhancements, regulatory requirements, and industry developments to provide accurate information and guidance to clients.

• Support business continuity initiatives and contribute to process improvement efforts to enhance operational efficiency and customer experience.

• Ensure compliance with internal policies, procedures, and regulatory requirements in all customer interactions and onboarding activities.

• Perform any other duties assigned by the Head of Client Management.

Requirements

• Diploma or Bachelor’s Degree in Business Administration, Finance, Banking, Economics, or a related field.

• Minimum 1–3 years of experience in customer service, client onboarding, KYC, AML, compliance operations, or a related role.

• Familiarity with KYC/CDD requirements, corporate onboarding processes, and customer due diligence documentation is preferred.

• Strong communication and interpersonal skills, with the ability to manage client relationships professionally.

• Detail-oriented with excellent organizational and problem-solving abilities.

• Ability to handle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

• Experience with CRM, onboarding, or compliance management systems will be an advantage.

• Strong team player with the ability to collaborate effectively across Sales, Compliance, Product, and Operations teams.

• Self-motivated, proactive, and committed to delivering high standards of customer service.

• Fluency in English is required; proficiency in additional languages, including Mandarin, will be an advantage.

About the role:

Join us as a Customer Relations Specialist and become the trusted first point of contact for families exploring their child's educational journey. You will engage parents, showcase our programmes through centre tours, build lasting relationships, and drive enrolment success while delivering a warm and personalised customer experience.

Job Responsibilities:

• Manage inbound and outbound enquiries through calls, walk-ins, and digital channels, build strong relationships with parents, and promote the centre's curriculum, programmes, and unique value proposition.
• Conduct engaging centre tours, address parents' enquiries and concerns, provide timely follow-ups, and drive conversion of leads into visits and enrolments.
• Deliver a personalised customer experience throughout the parent journey, serving as the key point of contact while fostering long-term relationships that support retention and referrals.
• Represent the centre professionally and achieve enrolment targets through effective lead management, accurate tracking of enquiries and follow-ups, and continuous improvement of conversion performance.
• Drive enrolment growth by managing the full parent journey from enquiry to enrolment, maintaining accurate lead tracking and follow-ups, and continuously improving conversion performance to achieve enrolment objectives.

Requirements:

• Excellent communication and interpersonal skills with the ability to build rapport, influence decisions, and deliver exceptional customer experiences.
• Customer-focused, sales-driven, and results-oriented, with strong presentation skills and confidence in engaging prospective parents.
• Well-organised, proactive, and capable of managing multiple enquiries and follow-ups in a fast-paced, target-driven environment.
• Prior experience in sales, customer service, hospitality, retail, or education-related roles will be advantageous.
• Professional, well-presented, and willing to work weekends when required to support centre visits and enrolment activities.
• Comprehensive training on the centre's curriculum, programmes, and product knowledge will be provided.
• Location: West and North.

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.
EA License | 18C9251 WGT Group
Registration No | R22111484 Ketty Lim

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Customer Service Assistance

Department: Customer Service
Employment Type: Full-Time
Location: Singapore

Job Summary

We are looking for a proactive and customer-focused Customer Service Assistance to join our dynamic team. The ideal candidate will be responsible for providing exceptional service across multiple customer touchpoints—calls, emails, and walk-ins—while meeting service level expectations.

In addition to managing customer interactions, you will also support operational functions, gather feedback for continuous improvement, and perform telemarketing outreach to boost customer engagement and service awareness. This role suits a reliable team player with strong communication skills, attention to detail, and the ability to work under pressure.

Key Responsibilities

Customer Service & Front Desk Support

• Respond promptly and professionally to incoming customer calls, maintaining a high standard of service.
• Reply to customer emails within 20 minutes, ensuring accuracy, completeness, and quality.
• Provide consistent and courteous service across all communication channels, including in-person walk-ins.
• Conduct timely follow-ups on undelivered shipments according to SOPs.
• Escalate complex or unresolved issues to the Customer Service Manager.
• Rotate in front desk responsibilities, attending to walk-in customers during office hours.

Workplace Conduct & Personal Accountability

• Maintain a high attendance and punctuality record (minimum 95%).
• Submit leave requests at least one week in advance for approval.
• Follow allocated break schedules strictly.
• Complete all assigned tasks within stipulated timelines and expectations.

Business Operations & Process Improvement

• Report customer feedback and key issues to the Operations Supervisor and CS Manager.
• Monitor and manage unconfirmed online bookings proactively.
• Contribute ideas for improving service processes and business workflow.
• Perform telemarketing and outbound calls to promote services, follow up on leads, and generate interest.
• Make collection calls to local and international clients with outstanding payments.
• File and sort job sheets/movement charts daily for quick access to PODs.
• Handle manual billing adjustments and urgent booking changes as per SOP.
• Prepare manual job sheets for selected accounts where needed.
• Encourage and assist customers in adopting cashless/digital payment options.

Ad Hoc Support

• Provide operational support when required; duties will be shared on a rotational basis with fellow CS Executives.

Qualifications& Skills

• Minimum GCE 'O' Level or equivalent.
• Minimum 1 year of experience in customer service (preferred but not mandatory).
• Strong written, verbal, and face-to-face communication skills.
• Confident in telemarketing and cold calling to engage customers effectively.
• Excellent analytical thinking and customer problem-resolution skills.
• Ability to remain calm and professional in challenging situations.
• Team-oriented mind-set with the ability to work independently when needed.
• Proficient in Microsoft Office (Word, Excel, Outlook); CRM familiarity is an advantage.

Our Team 

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide. 

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace. 

Your Role

We are looking for a motivated and detail-oriented Customer Service Intern to join our dynamic team. This role focuses on managing and resolving level 1 customer inquiries, ensuring a seamless experience for our customers. The ideal candidate is familiar with Zendesk and Shopify or willing to learn.

We are looking for someone who can start from August onwards - ideally on a full-time internship.

For part-time internships, we would require an availability of 3 days a week.

Please indicate your internship availability in your application.

Responsibilities

• Manage customer queries about product information, order statuses, and basic troubleshooting through various channels (email, social media).

• Zendesk Ticket Management: Use Zendesk to create, track, and resolve customer tickets promptly and professionally.

• Shopify Order Management: Assist customers with orders and process refunds and cancellations using Shopify.

• Escalate Complex Issues: Identify when customer issues require escalation to Level 2 support or other departments and ensure seamless handoffs.

• Maintain Customer Records: Update and maintain accurate customer information and interaction history in the CRM.

• Provide Product/Service Information: Offer customers guidance on product usage, specifications, and availability.

• Assist with Order Processing: Support order fulfillment, payment issues, and logistics queries via the Shopify platform.

• Customer Feedback: Collect and relay feedback to improve customer service operations and processes.
  
  

Requirements

• Experience with Zendesk: Basic knowledge of Zendesk or a similar customer service platform is highly desirable.

• Familiarity with Shopify: Experience using Shopify to manage orders or customer interactions is a plus.

• Excellent Communication Skills: Strong written communication skills to interact with customers professionally.

• Problem-Solving Attitude: Ability to think quickly and handle customer concerns effectively.

• Organisational Skills: Detail-oriented with the ability to manage multiple inquiries simultaneously.

• Team Player: Willingness to collaborate with other team members and departments for issue resolution.

To apply, please send an updated copy of your resume to people@mightyjaxx.com 

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Hybrid work (with flexible start timing, ranging from 8.30am - 10.30am)

• Attractive staff discounts on MJ products

• Well-stocked pantry filled with a variety of snacks and beverages

Job Title: Logistics Customer Service (ID4175)
Location: Aljunied MRT
Working Hours: Mon to Fri 8.30am-5.30pm
Salary: $3000-$3800

Job Responsibilities
• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
• Liaise with customers to obtain necessary information for shipping documentation generation.
• Enter shipment data in freight management software system.
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
• To prepare shipping documents.

Job Requirements
• Min Diploma or Degree Level or equivalent
• Strong in Microsoft Office Word, Excel, PowerPoint.
• Ability to work in a fast-paced environment and cope with pressure.

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Location: Orchard or Marina View

Contract: until 20th May 2027

Skills:

• Excellent interpersonal and communication skills, with the ability to explain complex technical concepts in an easy-to-understand manner.
• Strong problem-solving abilities and a proactive approach to customer service.
• Tech-savvy with a genuine interest in digital trends and innovation.
• Ability to work independently and as part of a team in a fast-paced environment.
• Customer-centric mindset with a passion for helping others.
• Bilingual proficiency may be an advantage in diverse customer environments.

Key Responsibilities

Customer Assistance:

• Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
• Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).
• Troubleshoot common digital banking issues and provide immediate solutions or escalate complex issues to the appropriate department.

Digital Adoption and Education:

• Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.
• Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions. Assist customers with the setup and initial usage of digital banking services, ensuring a smooth onboarding experience.
• Encourage and guide customers to adopt cashless payment methods where suitable, explaining the convenience and security benefits

Interested candidates please share your resume to shashi@justrecruit.com.sg with all details

Regards
Shashi(R23112213)
Just Recruit Singapore Pte Ltd (EA12C6295)

Responsibilities

·        Maintain good relationship with residents and handle feedback tactfully

·        Attend to phone calls and emails to answer resident’s enquiries

·        Make appointment for resident to attend inspection with BSC (Building Service Center) team.

·        Prepare weekly, monthly reports, IDMS report to ensure day-to-day operations running efficiently and effectively.

·        Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

·        Communicate with residents through written notice regarding any construction activities.

·        Generate work schedule for Subcontractors to rectify defects as soon as possible

·        Arrange unit improvement works for residents.

Requirements

·        GCE "A" level or Diploma/ Degree in Business Management, Marketing, or equivalent.

·        At least 1 year of experience in a HDB BTO project.

·        Effectively bilingual in English and Mandarin in order to liaise with Chinese-speaking residents and associates.

·        Attained CRO certificate

Job Description

• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
• Liaise with customers to obtain necessary information for shipping documentation generation.
• Enter shipment data in freight management software system.
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
• To prepare shipping documents.

Job Requirements

• Min Diploma or Degree Level or equivalent

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127