SUMMARY:

• Ensure that Company policies and procedures and legislative obligations are strictly adhered to with particular focus on security and safety related issues.
• Ensure ticket inspection checks are carried out on bus services and the Penalty Fee Regime is enforced.
• Assist in Service Control related duties
• Assist in cash-handling duties
• Be on the alert for anti-social behaviour and activities that may pose a risk to the security and safety of, employees, visitors and members of the public.
• Participate in emergency evacuation and security exercises and responses.
• Provide a high standard of customer service at all times.
• Assist with management of vehicular and passenger traffic flows within Bus Interchanges.
• Provide direction to passengers and assist with resource deployment during provision of Bus Bridging.
• Respond to emergency situations in accordance with the Security Plan and procedures;

PRINCIPAL RESPONSIBILITIES AND AUTHORITIES:

• Ensuring that Company policies and procedures are strictly followed;
• Comply with all safety requirements in line with Company policy;
• Ensure the health, safety, security, environmental and fire safety policies and procedures are strictly adhered to;
• Report all accidents and incidents using the Company’s reporting procedures;
• Attend to Service Control related duties, which may also include rendering assistance to our Depot and Interchange Supervisors.
• Be on the alert for any instances of anti-social behaviour and activities that may pose a risk to the security and safety of employees, visitors and members of the public;
• Provide a high standard of customer service at all times;
• Responsible for communicating with customers and offering help, advice and guidance as applicable;
• Responsible for responding to any customer enquiries which may include complaints, take responsibility for dealing with and resolving the complaint;
• Act in a friendly and professional manner to employees, customers and members of the public;
• Responsible for the enforcement of the Penalty Fee Regime in accordance with the Public Transport Council Act;
• Perform ticket inspection checks and impose penalty fees where required;
• Provide reports detailing fare evasion rates on Tower Transit operated bus services;
• Attend and manage incident scenes as required to provide support and assistance to passengers, staff and other road users in liaison with the relevant authorities and agencies;
• Maintain a high level of integrity when processing cash handling on behalf of the Company;
• Provide traffic control where necessary at interchanges and incident scenes;
• Assist with management of vehicle lots and traffic flows at Bus Interchanges and depots;
• Management of passenger flows within Bus Interchanges including crowd control where necessary;
• Provide direction to passengers and assist with resource deployment during provision of Bus Bridging.
• Respond to emergency situations in accordance with the Security Plan and procedures;
• Assist in reducing anti-social behaviour at Company controlled sites, and
• Participate in Emergency Drills and Evacuation exercises as required.
• Provide assistance, advice and guidance to Bus Captains on traffic and on-board incidents, fare disputes and matters relevant to bus operations;
• Assist with diversion of affected bus services for incidents and planned events

SKILLS, EXPERIENCE, CONDITIONS SPECIFICATION:

• Be able to demonstrate a good track record of customer service, demonstrating compassion and empathy for persons with disabilities;
• Senior first aid certificate;
• Detailed knowledge of security procedures and protocols;
• Excellent communication skills and the ability to effectively communicate with visitors and employees whose first language is not English;
• Be well presented and be seen as an ambassador for the Company;
• Successfully completed the Company’s Customer Service Officer and Transport Security Officer Training Programme.
• Be of good character to pass screening by the security agency on behalf of the Public Transport Council
• Have the aptitude to undertake the training for appointment to the role of Public Transport Official (PTO);
• Have well developed communication skills and are also trained in conflict resolution
• Holds a valid 2B license, as he/she will need to ride company bike.

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary:

As a Client Onboarding Executive under Bank Onboarding Program, you will play a key role in managing the onboarding journey for our international clients.

You will collaborate closely with internal teams and regional stakeholders to guide clients through the regulatory, operational, and service touchpoints needed to successfully onboard them onto the Bank’s Singapore platform.

JOB DESCRIPTION

• Manage end-to-end onboarding processes for international Bank’s clients, including account opening and product activation.

• Liaise with Relationship Managers and Client Service Manager to ensure all required documentation is accurate, complete, and compliant with regulatory standards (e.g., CRS, FATCA).

• Make welcome calls to new clients, introduce the bank's services, and guide them through their onboarding steps.

• Provide assistance to clients on using BANK digital platforms and accessing relevant banking services in Singapore.

• Monitor onboarding progress, follow up on outstanding items, and escalate issues as needed for timely resolution.

• Deliver a high standard of customer service while adhering to compliance and operational guidelines.

Key Requirements

• Diploma or Degree in Business, Finance, or a related field preferred.

• Minimum 2 years of relevant experience in banking, client servicing, or onboarding roles. Exposure to private or priority banking clients is advantageous.

• Strong communication and interpersonal skills. Multilingual candidates preferred (English, Mandarin, Bahasa Indonesia) due to diverse client base (Taiwan, China, Indonesia).

• Familiarity with basic banking products, digital channels, and onboarding regulations.

• Meticulous, client-focused, and a dependable team player.

• Comfortable working in a fast-paced environment with high attention to service detail.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Our client, a global professional services provider with an extensive network, is expanding their Corporate Tax team in Singapore. They are seeking a motivated and technically strong individual to join their business tax function, supporting a diverse portfolio of corporate clients.

Key Responsibilities:

• Manage and/or review corporate tax compliance matters, including tax computations and filing of returns
• Provide tax advisory services across a range of industries
• Assist in tax dispute resolution matters
• Lead and develop junior team members while ensuring high-quality deliverables
• Work closely with stakeholders to deliver effective, timely tax solutions

Requirements:

• Degree in Accounting, Finance or a business-related field, with relevant professional qualifications
• 7+ years of relevant Singapore corporate tax experience, ideally in an international accounting or advisory firm
• Strong communication skills, both written and verbal
• Detail-oriented with the ability to manage tight deadlines
• Title and seniority will commensurate with experience

To apply, please contact Sindhu at +65 8784 1396 or email your CV in Word format to sindhu@theedgepartnership.com with the subject line: Corporate Tax – Application.

Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within 5 business days, your application has unfortunately not been successful.

EA License: 16S8131
Recruiter License: R1981753

Duties & Responsibilities

• Troubleshoot, service, and repair CNC and laser engraving/cutting machines supplied by the company.

• Perform machine demonstrations, material testing, sample production, and engraving/cutting applications for customers.

• Install and commission new equipment according to specifications to ensure proper functionality and performance.

• Provide customer training on machine hardware, software operations, and basic maintenance procedures.

• Support customers with after-sales service inquiries, spare parts requirements, and maintenance-related assistance.

• Promote and process spare parts sales as well as annual preventive maintenance service contracts.

• Prepare and submit detailed service reports upon completion of service activities.

• Coordinate with the Sales Department regarding customer service requirements and technical support matters.

• Travel overseas when required to carry out installation, servicing, training, and technical support duties.

• Maintain a professional, courteous, and customer-oriented attitude at all times.

• Carry out any other ad hoc duties assigned by the company or immediate superior.

This an operationally focused role supporting both centre logistics and external outreach events. The incumbent is responsible for the coordination, implementation, and delivery of programmes and workshops at Lifelong Learning Singapore's (LLSG) Centre's Level 1 Service Touchpoint, with a primary focus on execution for youth, Institutes of Higher Learning (IHL) students and adult learners. Concurrently, the role supports the operational setup and execution of external outreach events and roadshows, coordinates with stakeholders and vendors, and handles daily centre operations.

Responsibilities:

Centre Programme Coordination & Implementation

• Coordinate, implement, and deliver activities, workshops, learning journeys, and events at the Level 1 Service Touchpoint for various target segments (such as students from IHLs, early careerists, and mid-careerists)
• Support the operational coordination and implementation of targeted programmes for students from IHLs, including Polytechnics, ITE, and Universities, to facilitate career exploration and skills development

Event Planning & Operational Delivery

• Support the planning, operational delivery, physical setup, and on-site execution for external outreach events, roadshows, and career/skills fairs conducted in partnership with various stakeholders and community partners
• Serve as an operational point of contact for stakeholder representatives and community partners to coordinate logistics, tracking project timelines and event requirements
• Monitor and track attendance, collect participant feedback, and compile programme performance data to support reporting and continuous improvement efforts

Vendor Management & Centre Operations

• Coordinate and liaise with appointed term vendors to execute standard programmes, ensuring day-to-day delivery aligns with service requirements
• Assist with the administrative sourcing and procurement processes for non-term vendors and subject-matter experts, adhering to standard organisational guidelines
• Provide day-to-day centre operations support, manage equipment and materials logistics, and provide administrative backing for the centre.

Requirements:

• Diploma or bachelor’s degree in Event Management, Hospitality, Business Administration, or a related discipline
• Relevant work experience focused on programme coordination, event delivery, stakeholder coordination, or operational execution
• Strong verbal and written communication skills for coordinating with vendors, collaborating with stakeholders, and assisting centre visitors or student audiences
• Experience in working with term vendors and navigating standard administrative sourcing and procurement processes
• Ability to adapt well and thrive in a fast-paced, hands-on operational environment
• Robust organisational, multitasking, and logistical skills to handle concurrent event assignments and deliver tasks within deadlines

Candidates who do not have the required qualification or relevant experience are welcome to apply.

This is a 6‑month contract with the possibility of extension.

Please note that only shortlisted candidates will be notified.

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

We are seeking an experienced and results-oriented Manager to join our leadership team. This role is critical for driving operational excellence, developing our talent, and executing on our strategic vision. The ideal candidate is a natural leader who can motivate a team, optimize processes, and deliver outstanding results in a fast-paced environment.

Key Responsibilities:

· Team Leadership & Development:

· Lead, mentor, and inspire a high-performing team, fostering a positive and inclusive team culture.

· Manage the full employee lifecycle, including recruitment, onboarding, training, performance reviews, and professional development.

· Empower team members by providing clear direction, constructive feedback, and opportunities for growth.

· Operational & Strategic Management:

· Develop and implement departmental goals, strategies, and operational plans that align with the company's objectives.

· Oversee daily operations to ensure efficiency, quality, and the timely completion of projects and key deliverables.

· Analyze performance data and metrics to identify trends, opportunities for improvement, and drive informed decision-making.

· Performance & Accountability:

· Establish and monitor Key Performance Indicators (KPIs) to track team and individual performance.

· Hold the team accountable for achieving targets while maintaining high standards of quality and service.

· Implement process improvements to enhance productivity, reduce costs, and improve outcomes.

· Stakeholder Communication & Collaboration:

· Serve as a key link between senior leadership and the team, ensuring clear and effective communication in both directions.

· Collaborate with other department managers to achieve cross-functional goals and ensure organizational alignment.

· Build and maintain strong relationships with internal and external stakeholders.

· Budget & Resource Management:

· Assist in the development and management of the departmental budget.

· Ensure optimal allocation of resources (personnel, technology, tools) to meet business needs effectively.

Who You Are:

· A proven leader with a minimum of 5 years of management experience.

· A strategic thinker with a track record of translating vision into actionable plans and achieving measurable results.

· An excellent communicator and interpersonal skills, capable of motivating a diverse team and influencing stakeholders at all levels.

· A strong problem-solver with analytical abilities and a data-driven approach to decision-making.

· Proficient in [mention general software, e.g., Microsoft Office Suite, project management tools, CRM/ERP systems].

· A bachelor's degree in Business Administration, Management, or a related field is required; an MBA or relevant advanced degree is a plus.

4 off days monthly, rest days depend on schedule. able to work long hours and late in evenings and weekends

Competitive salary 3k and above

Positive and nurturing working environment

Work location: islandwide

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least one year working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

Job Description

• Handle customers’ enquiries; high volume of calls (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests; escalation of messages
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Salary: $2,100 + $400 (Allowance)
• Yearly performance bonus

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, PM - 11:30AM to 9PM
• Shift shall be rostered. - With 1 hour of mealtime
• 5-day work week, inclusive of 1 weekend workday
• 2 Off days

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA."

Job Description:

• Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors
• Provide assistance to customers on the use of the Company’s portals and mobile app
• Handle customers’ enquiries, complaints and feedback across all business channels
• Handle escalated calls by new team members and outsourced contact centre
• Execute outgoing calls to contact new customers or follow-up with existing customers

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No.99C4599)

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes /events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc to address customers’ queries.
• Assess customer’s interest, propose solutions/alternatives, and solicit relevant feedback.
• Familiarise oneself with and exemplify the organisation’s mission, vision, and core values.
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations.
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.

Requirements

• Min N / O / A / NITEC / Diploma in any courses
• Min 2 to 3 years of call center experience

Office hours 5.5days
Tai Seng / Chai Chee Area
Up to $3.2K

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Job Description

Corporate Intelligence & Security Management (CISM) is looking for committed and professional Senior Security Officers to support operations within a Corporate Security Operations Centre (SOC) environment.

The successful candidate will play a key role in maintaining site security through access control, screening operations, incident management and customer service excellence.

Key Responsibilities

• Perform access control duties for staff, visitors and contractors.

• Manage visitor registration and contractor access processes.

• Support Security Operations Centre (SOC) activities and monitoring functions.

• Carry out security escorts when required.

• Respond appropriately to incidents, emergencies and security concerns.

• Prepare accurate incident reports and daily occurrence documentation.

• Enforce site security policies, procedures and safety requirements.

• Provide professional customer service to clients, visitors and stakeholders.

• Support operational requirements as assigned by supervisors and management.

Requirements

• Possess a valid PLRD Security Officer License.

• Hold a valid CSSPB certification (Security Screening of Person & Bag Check).

• Relevant security experience will be advantageous.

• Good communication and interpersonal skills.

• Good computer literacy and report writing skills.

• Able to work independently and as part of a team.

• Positive work attitude with a strong sense of responsibility.

• Professional appearance and conduct.

• Able to perform rotating 12-hour shifts, including weekends and public holidays when rostered.
  

  Why Join Us

  • Above PWM salary package.
  • Performance bonus of up to 1.5 months' basic salary.
  • 5-day work week.
  • Corporate Security Operations Centre environment.
  • Structured training and development opportunities.
  • Career progression opportunities.
  • Professional and supportive management team.
  • Stable employment with a growing security organisation.