Job Title: Project Director (Façade / Curtain Wall & Steel Structure Projects)

Location: Singapore

Job Summary

We are seeking an experienced Project Director to lead and oversee large-scale façade, curtain wall, and steel/aluminium structure projects in Singapore. The successful candidate will be responsible for the overall project delivery, including planning, execution, resource management, stakeholder coordination, cost control, quality assurance, and safety compliance. This role requires strong technical expertise in façade engineering, proven leadership capabilities, and an established network of local industry resources.

Key Responsibilities:

• Lead and manage multiple façade, curtain wall, and steel/aluminium structure projects from pre-construction through project completion.

• Develop project strategies, execution plans, schedules, budgets, and resource allocation plans to ensure successful project delivery.

• Coordinate closely with clients, architects, consultants, main contractors, subcontractors, suppliers, and relevant authorities to achieve project objectives.

• Oversee project teams to ensure works are completed on time, within budget, and in accordance with quality and safety standards.

• Review engineering designs, technical submissions, shop drawings, and structural calculations to ensure compliance with project specifications and regulatory requirements.

• Identify project risks and implement mitigation measures to minimize delays, cost overruns, and operational issues.

• Monitor project performance, manage contractual matters, and provide regular progress updates to management and stakeholders.

• Establish and maintain strong relationships with local suppliers, subcontractors, labour providers, and fabrication partners to support project execution.

• Ensure compliance with Singapore building regulations, workplace safety requirements, and industry best practices.

• Drive continuous improvement in project management processes, construction methodologies, and operational efficiency.

Requirements:

• Diploma or Bachelor's Degree in Civil Engineering, Structural Engineering, Building, Construction Management, Architecture, or a related discipline.

• Minimum 5 years of experience in a similar Project Director, Senior Project Manager, or equivalent leadership role within the façade, curtain wall, steel structure, or building construction industry.

• Proven track record in delivering complex and large-scale curtain wall projects, including participation in at least two landmark or iconic building projects.

• Strong technical background in façade engineering with the ability to review structural calculations and engineering designs.

• In-depth knowledge of Singapore construction practices, building regulations, project management procedures, and safety requirements.

• Strong leadership, stakeholder management, negotiation, and communication skills.

• Fluent in both English and Mandarin to effectively communicate with local stakeholders, regional teams, suppliers, and project partners.

Preferred Qualifications

• Possession of WSQ certification and/or Specialist Diploma in Construction Management or other relevant qualifications recognised by the Building and Construction Authority (BCA).

• Established network of local subcontractors, labour resources, supply chain partners, and fabrication facilities within Singapore and the region.

• Experience managing cross-functional and multinational project teams.

• Familiarity with contract administration, project costing, procurement, and risk management.

About Company:

Our Company is a full-service gaming entertainment marketing agency that believes in forging meaningful connections between brands, creators, and fans. Our value proposition lies in our ability to connect products and services with audiences in culturally relevant ways, generating next-generation impressions that truly resonate with the gaming community.

Job Overview:

We are seeking a seasoned and connected Sales & Accounts Director to lead our client acquisition and relationship management efforts. This role is ideal for a commercially driven professional with an existing network of brand, agency, and industry contacts that can be activated to drive immediate sales opportunities.

As a senior leader, you will shape and execute our sales strategy, close key deals, and foster long-term partnerships across the gaming and entertainment ecosystem. The ideal candidate thrives in a fast-paced, culturally fluent environment and brings both strategic oversight and hands-on execution to the table.

Key Responsibilities:

Leverage Existing Network

Activate your established relationships with brands, agencies, media partners, and gaming stakeholders to open doors, secure meetings, and drive high-value partnerships from day one.

Strategic Sales Leadership

Design, implement, and optimize overarching sales strategies to drive revenue growth, expand market reach, and position company as a leading force in gaming entertainment.

Client Acquisition & Retention

Identify, pursue, and close new business opportunities while nurturing long-term, trusted client relationships through outstanding service and impactful results.

Business Development Execution

Oversee the full sales cycle—from lead generation and pitch creation to contract negotiation and deal closure—with a focus on scalability and profitability.

Proposal & Deal Structuring

Lead the creation of strategic proposals, customized pitch decks, and pricing models aligned with client goals and company’s capabilities.

Cross-Functional Integration

Partner with creative, strategy, talent, and production teams to ensure seamless integration of client goals into deliverables and campaign execution.

Revenue Forecasting & Reporting

Own sales forecasting, track key metrics, and deliver regular performance insights to the executive team. Drive business growth through new business development, upselling, and securing strategic partnerships.

Sales Process Optimization:

Continuously evaluate and refine internal sales and account management processes to enhance efficiency, scalability, and client satisfaction.

Team Development

Mentor junior team members, set KPIs, and help scale the sales and accounts function as the company grows.

Qualifications

 Fluency in English; proficiency in additional languages is a plus.

 1–2 years of experience in sales, business development, or client servicing within a gaming, digital entertainment, or creative agency environment.

 Proven track record of generating revenue through an established network of contacts.

 Deep understanding of the gaming, esports, creator economy, and digital culture.

 Strong executive presence with excellent negotiation, communication, and presentation skills.

 Highly organized, self-driven, and results-oriented with a strategic mindset.

 Comfortable navigating ambiguity and leading in a fast-paced, ever-evolving industry.

 Experience leading cross-functional teams and managing complex projects.

 Entrepreneurial spirit and strong commercial instincts.

 Exceptional organizational skills and attention to detail.

Working hours:

Mon to Fri, 11am to 7pm

Join an exciting new luxury hospitality concept and play a pivotal role in shaping exceptional guest experiences from the ground up. We are seeking an experienced and dynamic Director of Rooms to lead Front Office, Housekeeping, and Guest Services operations, drive service excellence, and build a high-performing team culture.

Responsibilities:

• Oversee the daily operations of Front Office, Housekeeping, and Guest Services departments.
• Ensure exceptional guest service standards and seamless guest experiences throughout the hotel.
• Monitor guest feedback and implement service improvements to enhance satisfaction.
• Ensure compliance with brand standards, operational procedures, and company policies.
• Collaborate with various departments to ensure smooth and efficient hotel operations.
• Lead, mentor, and develop department heads and Rooms Division team members.
• Drive recruitment, training, performance management, and employee development initiatives.
• Manage departmental budgets, labour costs, and operational expenses to achieve financial targets.
• Monitor key performance indicators, including guest satisfaction, occupancy, and operational productivity.
• Champion service excellence, uphold brand values, and implement strategies to improve operational efficiency and profitability.

Requirements:

• Diploma/Degree in Hospitality Management or a related field.
• At least 8 years of Rooms Division experience, including leadership experience in hotels.
• Strong knowledge of Front Office, Housekeeping, and Guest Services operations.
• Proven leadership and team management skills in a hospitality environment.
• Experience in driving guest satisfaction and operational excellence.
• Good understanding of budgeting, manpower planning, and cost management.
• Excellent communication, organisational, and problem-solving skills.
• Ability to thrive in a fast-paced luxury hospitality environment.

Salary: $10,000 - $11,000

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

Head of International Business / Regional Director

Hiring: Australia x 1pax, South Korea x 1pax, Middle East x 1pax

Compensation: A reasonable increase based on your current salary and expected compensation

Job Responsibilities

1. Global Market Expansion and Regional Strategy

Responsible for the business expansion of unmanned delivery vehicles/freight unmanned vehicles in overseas markets (Hong Kong, Japan, Europe, etc.), formulating and implementing regional sales strategies to achieve business growth targets.

2. Solution Sales and Commercialization Implementation Core

Promote unmanned delivery and logistics automation solutions to customers in logistics, warehousing, manufacturing, ports, and industrial parks, driving the transition from pilot projects to large-scale commercial implementation.

3. Full-Process Project Management

Responsible for the entire process from customer development, RFQ, solution design, pricing, and contract signing, to pilot testing and delivery acceptance, ensuring project success and implementation.

4. Customer and Industry Ecosystem Development

Expand and maintain core customers, channel partners, system integrators, and industry resources; build long-term partnerships; and promote continuous repeat purchases and large-scale replication.

5. Government and Regulatory Relationship Management

Key CapabilitiesLiaison with regional governments, regulatory agencies, and industry groups to address autonomous driving-related regulations and compliance requirements, and promote licensing and commercial operation permits.

6. Pilot Projects and Policy Promotion

Work with governments and partners to conduct pilot projects for autonomous vehicles, promote policy optimization and regulatory implementation, and accelerate the deployment of autonomous logistics vehicles.

7. Market Insight and Competitive Strategy

Continuously track regional policies, regulations, industry trends, and competitive landscapes in Hong Kong, Japan, and Europe, and develop differentiated market strategies.

8. Cross-regional collaboration and project advancement

Work closely with the China headquarters, R&D, product delivery, etc., to advance project progress, manage risks and ensure final acceptance, ensuring the effective implementation of global projects.

Job Requirements

1. Bachelor's degree or above in Logistics, Vehicle Engineering, Automation, Robotics, Advanced Manufacturing, or related fields preferred.

2. 3 years or more of overseas Business Development/Sales experience in Hong Kong, Japan, or Europe.

3. Proficiency in respective languages in targeted markets

4. B2B. Sales experience preferred (Logistics, Automation Equipment, Automotive, IoT, etc.)

5. Possesses solution-oriented sales capabilities and can drive the implementation of complex projects.

6. Excellent communication, negotiation, and stress management skills.

7. Possesses cross-cultural communication and multi-regional collaboration capabilities.

Note:-

Experience in autonomous driving/robotics/smart logistics

Has resources in logistics companies, vehicle fleets, manufacturing industries, ports, or trading companies

Has experience collaborating with OEMs/Tier 1 suppliers/system integrators (Europe preferred)

Has experience collaborating with government agencies or large enterprises

Familiar with local regulations (Autonomous driving, data compliance, CE, etc.)

Has experience in developing overseas markets from scratch.

Job Summary

The role holder will support the execution of business strategy, performance priorities, governance agenda and transformation initiatives across the Coverage Banking business, acting as a strategic partner to senior management in driving business management discipline, enabling effective decision-making and ensuring coordination across business, product and control functions. The role requires strong cross-functional engagement across Coverage Banking, TB, Markets, Risk, CFCR, ESRM, Finance and Operations teams to support strategic initiatives, governance deliverables, client management priorities and regulatory-driven programmes across global Coverage Banking.

Key Responsibilities

Strategy

• Support development, execution and tracking of Client Coverage strategic priorities, including business planning, performance management and delivery against key objectives.

• Drive management reporting, portfolio analytics and business insights to support senior management decision-making, prioritisation and performance steering.

• Support coordination of leadership forums, committees and business reviews, including preparation of materials, strategic updates and tracking of agreed actions.

• Support delivery of strategic initiatives and business transformation priorities, including operating model enhancements, business simplification and productivity initiatives.

• Drive execution of cross-functional business initiatives involving Coverage, TB, Markets, Risk and Infrastructure stakeholders to support alignment on business priorities and client strategy execution.

• Support governance and execution of client due diligence frameworks, including portfolio oversight, client activity reviews and client management workflows.

Business

• Partner with Coverage, Product and Infrastructure teams to support strategic client initiatives, revenue optimisation opportunities and franchise-wide priorities.

• Coordinate and support enterprise-wide regulatory and strategic programmes impacting the Coverage business, including recovery and resolution planning initiatives, stress testing and regulatory preparedness activities impacting CIB, including engagement with Risk, Finance, Treasury and regulatory stakeholders on balance sheet optimisation, asset rundown and management action frameworks.

• Support development and execution of people and organisational priorities across Coverage, including junior hiring strategy, early careers coordination, workforce planning and talent initiatives.

• Provide structured support to senior leadership on governance, business management and risk-related matters requiring cross-functional coordination and executive-level engagement

Processes

• Monitor and report portfolio performance metrics, management information and strategic KPIs to support effective business oversight and performance discussions.

• Drive discipline around processes, data hygiene and operational efficiency, including identifying opportunities for process improvement, simplification and stronger controls.

• Support execution and tracking of cross-functional priorities and transformation initiatives, including technology, process and operating model enhancements aligned to business and control priorities.

• Support monitoring of key business management processes and controls, including training, attestations, data quality, portfolio processes and other business management deliverables where required.

• Liaise with stakeholders to provide assurance over consistency and accuracy of information, support issue resolution and strengthen execution discipline across processes.

• Coordinate and support production of management information, dashboards and business reporting packs for senior management, governance forums and strategic discussions.

• Drive coordination and tracking of action items arising from governance forums, audits, regulatory engagements and transformation workstreams.

• Support alignment and consistency of business management standards, frameworks and reporting methodologies across regions and Coverage segments.

• Support operational execution of strategic initiatives requiring engagement across multiple functions, jurisdictions and senior stakeholder groups.

Risk Management

• Support oversight of the governance and control agenda across Client Coverage, ensuring effective management of risk, conduct and regulatory priorities.

• Drive coordination of business risk matters with relevant control partners including CFCR, ESRM, ESGR, Ops Risk, Compliance and Audit, supporting strong control discipline and timely remediation where required.

• Support governance and oversight relating to reputational risk, environmental and social risk considerations, client onboarding governance and escalation management processes.

• Support process universe responsibilities under delegated authorities and governance requirements, including maintenance of robust controls, process oversight and adherence to applicable risk management standards.

• Support development and enhancement of governance processes, management information and control frameworks, including oversight of regulatory, policy and business-wide change initiatives impacting the business.

Governance

• Support quality control and oversight of risk agenda items across the portfolio, including coordination on control metrics, issue management and remediation activities.

• Support committee governance, escalation management and preparation of materials for senior governance forums, including matters requiring senior management review or approval.

• Coordinate cross-functional stakeholders to support readiness, implementation and compliance relating to regulatory developments, internal policies and governance expectations.

• Support implementation and monitoring of controls relating to client management, transactional governance and franchise-wide business management processes.

• Maintain strong awareness of evolving regulatory expectations and emerging risk themes impacting Coverage, ensuring appropriate escalation, tracking and stakeholder engagement where required.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Drive to achieve the outcomes set out in the Bank’s Conduct Principles. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

• Support the business in embedding effective governance and conduct standards across strategic initiatives, client management activities and business processes.

• Ensure regulatory, conduct and reputational risk considerations are appropriately incorporated into business management activities and governance discussions.

• Promote strong risk awareness, escalation discipline and accountability across the Coverage business through effective stakeholder engagement and governance support.

Key stakeholders

• Coverage Banking Management Team

• Coverage Banking Business Managers

• Product Partners including TB, Markets and other partner functions

• Finance, Risk, Compliance, CFCR, ESRM, ESGR and Non-Financial Risk teams

• CIB COO and central functional teams

• HR and Early Careers teams

• Regional and country stakeholders across Coverage Banking

• Regulators and governance forums where required

Our Ideal Candidate

• 8+ years’ experience in banking or another financial companies

• Minimum bachelor’s degree in Banking, Finance or quantitative field is preferred

• High working knowledge and experience working with large data sets and providing summary analysis with Excel, PowerPoint, VBA and Tableau is essential.

• Experiences in additional analytical tools (e.g. SAS, R) is a plus but not necessary.

• Strong understanding of governance, regulatory and risk management frameworks within corporate and institutional banking environments.

• Experience supporting complex cross-functional initiatives involving senior stakeholders across business, risk and infrastructure functions.

• Strong strategic thinking and ability to translate business priorities into structured execution plans and governance outcomes.

• Proven ability to manage sensitive and high-profile initiatives requiring executive-level coordination and stakeholder management.

• Strong written and verbal communication skills with experience preparing materials for senior management and governance forums.

• Experience working across global, matrixed organisations with the ability to influence stakeholders across functions and regions.

• Strong analytical and problem-solving capabilities with ability to synthesise complex information into actionable insights and management updates.

• Ability to balance strategic priorities, governance expectations and execution requirements within a fast-paced environment.

• Strong team orientation. Ability to work effectively in cross-cultural, cross-geographical, matrix environment

• Flexibility and responsiveness in order to handle changing priorities and urgent requests from senior management.

• Maintain discretion in dealing with highly confidential information.

Role Specific Technical Competencies

• Cross-Functional Collaboration

• Business Acumen

• Stakeholder Management

• Data Analysis & Visualisation

• Service Management & Design

• Process Optimisation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

As a Stream Lead in Full Stack Engineering based in our Singapore office at SMBC, you'll combine hands-on technical leadership with people management to drive our digital banking transformation in Asia Pacific. This role balances deep technical contribution (architecture, complex problem-solving, and hands-on coding) with team leadership while remaining deeply involved in critical technical decisions and delivery.

You'll lead by example, writing code alongside your team while providing architectural guidance and mentorship. Your dual focus on technical excellence and people development will be essential in building a high-performing engineering culture to enable SMBC's digital banking ambitions.

About the Opportunity

• Technical Leadership with Impact: Drive architecture decisions and hands-on development (50-70% coding) while leading an expert engineering team
• People Leadership: Mentor and develop a strong engineering team, fostering technical growth and career progression
• Global Collaboration: Partner with onshore and offshore delivery teams to deliver enterprise-scale banking solutions

Key Responsibilities

Technical Leadership & Delivery

• Maintain significant hands-on involvement in development (50-70% coding expected), focusing on critical features and complex technical challenges
• Lead solution design for major initiatives, ensuring architectural consistency across your team's deliverables
• Review and guide technical designs, conducting architecture reviews for significant features
• Champion engineering best practices including code reviews, testing standards, and comprehensive documentation
• Design cloud-native solutions that balance immediate needs with long-term platform flexibility and scalability
• Act as the technical escalation point for complex problems across the engineering organization

People Leadership & Team Development

• Manage and mentor an expert engineering team, fostering a culture of technical excellence and continuous learning
• Conduct regular 1:1s, performance reviews, and career development discussions with direct reports
• Foster psychological safety and an inclusive environment that encourages innovation and healthy technical debate
• Partner with the Engineering Head on hiring decisions and talent development strategies

Delivery & Execution

• Own delivery timelines and quality for multiple concurrent projects across your team
• Break down complex requirements into actionable sprints and deliverables, balancing technical debt with feature delivery
• Remove blockers and coordinate with cross-functional teams (product, QA, DevOps) to ensure smooth delivery
• Implement and maintain development practices supporting rapid, reliable deployments

Stakeholder Management & Communication

• Represent your team in technical forums and leadership meetings
• Translate business requirements into technical roadmaps and communicate trade-offs clearly to stakeholders
• Build strong relationships with product management, QA, DevOps, and infrastructure teams
• Present technical initiatives and team achievements to senior leadership

Required Qualifications

Technical Expertise

Must demonstrate high proficiency in at least 3 of the following areas:

• Full Stack Development: 10+ years of hands-on experience with modern web technologies like React/Next.js, Node.js for front-end and/or Java/Spring Boot or similar for back-end technologies
• Cloud Architecture: Proven experience designing and implementing solutions on Azure (preferred) or AWS/GCP, including microservices and serverless patterns
• Mobile Development: Experience with React Native, Flutter, or native iOS/Android development
• DevOps Practices: Strong understanding of CI/CD, Infrastructure as Code, containerization (Docker/Kubernetes), and observability
• Database & Data Systems: Experience with both SQL and NoSQL databases, caching strategies, and event streaming (Kafka preferred)
• API Design: Expertise in RESTful API design, GraphQL, and API gateway patterns

Leadership & Management

• 5+ years of engineering management experience or technical leadership with direct reports
• Proven track record of hiring, developing, and retaining engineering talent
• Experience managing performance, including coaching underperformers and promoting high performers
• Demonstrated ability to balance significant technical contribution (50%+) with people management responsibilities
• Experience working with distributed teams across multiple time zones

Professional Qualities

• Strong technical judgment with ability to make pragmatic trade-offs between perfection and delivery
• Excellent communication skills - ability to explain complex technical concepts to varied audiences
• Growth mindset with continuous learning orientation
• Comfortable with ambiguity and able to drive clarity in uncertain situations
• Cultural sensitivity and experience working in global, multicultural environments

Preferred Qualifications

• Previous experience in banking, financial services, or regulated industries
• Experience with organizational transformation and change management
• Active participation in tech communities through speaking, writing, or open source contributions
• Experience building engineering teams from early stages

Responsibilities:

• Primary HR advisor to assigned business groups, ensuring alignment between people strategies and organizational objectives.
• Partner senior management, clinical leaders, and department heads on workforce and organizational priorities.
• Translate business strategies into people plans and workforce initiatives.
• Support organizational restructuring, transformation, and change initiatives.
• Advise leaders on change impact assessments and stakeholder management.
• Lead talent review and succession planning exercises.
• Provide guidance on employee relations issues, disciplinary matters, and workplace investigations.

Requirements

• Degree in Business
• At least 10 years of expeirnece in HR
• Experience in Public Sector / GLC will be an added advantage

Account Manager:
Kerwin Tan Kai Bin (R1331624)
kerwin.tan@searchasia.com.sg
EA16S8107

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

PwC South East Asia Consulting helps businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial changes.

Our practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

The Director, Government & Public Sector (G&PS) Practice is a market-facing leadership role accountable for business growth, client relationships, and ensuring customer success across PwC’s public sector portfolio. This role focuses on revenue generation, senior stakeholder engagement, and ensuring successful outcomes and long-term client satisfaction.

Key responsibilities
 

Market Development & Sales Leadership (Primary Focus)

• Originate and close large public sector opportunities

• Drive go-to-market strategy across Singapore government agencies

• Build a strong pre-engaged pipeline through early client engagement

• Lead proposals, commercial positioning and partner alignment

• Expand PwC footprint through repeat and cross-agency opportunities

Client Relationship Leadership

• Build trusted relationships with senior government stakeholders

• Act as a strategic advisor on transformation priorities

• Own account strategy and engagement planning

• Drive new opportunities through strong client relationships

Customer Success & Outcome Ownership

• Own overall client success across engagements

• Ensure programmes deliver expected outcomes

• Act as escalation point for key delivery challenges

• Drive repeat business and long-term client value

Delivery Oversight

• Provide executive oversight of key programmes

• Ensure alignment with client expectations and outcomes

• Partner with delivery teams to manage risks

• Focus on outcomes rather than execution

Ecosystem & Partnerships

• Build relationships with system integrators and technology partners

• Drive co-sell and co-delivery strategies

• Strengthen PwC’s position in government ecosystems

Commercial Accountability

• Own revenue and growth targets

• Manage pipeline and conversion rates

• Drive profitability and account expansion

About you

Experience & Profile

• 15+ years in consulting or public sector

• Strong business development and sales experience

• Proven ability to manage senior stakeholders

• Deep understanding of Singapore public sector

Key Success Measures

• Revenue growth and deal wins

• Strong senior client relationships

• Client satisfaction and retention

• Repeat business and pipeline growth

Leadership Characteristics

• Client-centric and relationship driven

• Strong commercial acumen

• Outcome-oriented mindset

• Ability to operate across sales, strategy and client success

Head of Nursing / Assistant Director of Nursing – Eldercare Excellence

Location: Central

Work Arrangement: 5-day work week

Are you a seasoned nursing leader ready to shape the future of eldercare? Join a well-established facility and take the helm in driving clinical excellence, operational efficiency, and staff development. This is your chance to make a lasting impact on the lives of elderly residents while leading a talented nursing team.

What You’ll Do:

• Lead and inspire a dedicated nursing team to deliver exceptional resident care.
• Oversee nursing operations, performance, and succession planning.
• Drive continuous improvement initiatives to elevate clinical standards.
• Collaborate with senior management to align nursing strategies with organizational goals.
• Mentor and develop staff, fostering a professional and high-performing environment.

What We’re Looking For:

• Bachelor’s Degree in Nursing (Master’s preferred)
• 15+ years of local experience in hospitals or nursing homes
• Proven experience in project management / healthcare coordination
• Exceptional leadership, communication, and organizational skills
• Track record of operational excellence and staff development

Why Join Us:

• Attractive salary package with Annual Wage Supplement (AWS) and performance bonuses
• Opportunity to lead a respected nursing team and influence eldercare practices
• 5-day work week promoting work-life balance

Ready to Make an Impact? Apply Now!

Take the next step in your nursing career and lead with purpose. Apply today to join a team committed to excellence in eldercare!

Send your resume in MS Word format to: Vanessa.chua@crew.sg

Please include your availability, notice period, and expected salary.

* Only shortlisted candidates will be notified.

Vanessa Chua Peng Teng (R25158315)

HRnet Ventures Pte Ltd - CREW by HRnet

E.A. 24C2435

Key Responsibilities

• Develop and execute the company's sales strategy to achieve revenue and growth targets.
• Lead, mentor, and manage the sales team to maximize performance and productivity.
• Identify and pursue new business opportunities across multiple industries.
• Build and maintain strong relationships with corporate clients and key decision-makers.
• Collaborate with the marketing team to generate qualified leads and increase conversion rates.
• Negotiate commercial terms, contracts, and strategic partnerships.
• Monitor market trends, competitor activities, and customer needs to identify growth opportunities.
• Prepare sales forecasts, budgets, and performance reports for management review.
• Drive customer acquisition, retention, and long-term business development initiatives.

Requirements

• Minimum 5 years of proven sales experience, with at least 2 years in a leadership or management role.
• Strong track record in B2B sales, business development, marketing services, advertising, media, or consultancy industries.
• Excellent communication, negotiation, and presentation skills.
• Entrepreneurial mindset with strong commercial awareness.
• Ability to lead teams and achieve aggressive growth targets.
• Established business network and client relationships will be an advantage.
• Self-motivated, results-driven, and capable of working independently.

Project Manager 

• Working Days: Monday – Friday
• Working Hours: 9am – 5.30pm
• Salary: $ 3,500 – $ 4,500
• Working Location: Eunos
• (Need to travel islandwide to client’s site)

Industry: Interior Design & Construction Company
 

Requirements:

• Diploma or O-Level qualification with several years of relevant working experience; experience in carpentry / furniture works is required.
• Familiar with interior design processes.
• Familiar with relevant industry tools or software (e.g., CAD, SketchUp, etc.).

Responsibilities:

• Ensure projects are completed on time, within budget and within scope.
• Manage team performance, assign tasks and provide guidance.
• Conduct regular site inspections to ensure compliance with safety regulations.
• Report project progress and issues to senior management.
• Coordinate the work of suppliers, contractors and other stakeholders.
• Maintain project documentation and ensure reports are accurate and complete.
• Able to conduct site measurements and accurately interpret construction drawings.
   

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Bayes is representing an Engineering Consultancy on a Director-level QP Architect role. The role leads Building projects in the Singapore market

• The role requires a BOA (Registered in Singapore), Architectural Masters/Degree, from Engineering Consultancy or Design/Architectural Practice with above 15 years of senior-level experience
• Building/Property/Commercial Projects – To provide technical leadership and governance, supporting work winning, design, and multi-disciplinary delivery.
• Managing budgets and risks, and ensuring high-quality delivery while balancing client and internal needs.
• Act as the key point of accountability, aligning client requirements with technical execution and team performance.
• Identify and secure new business opportunities to support the consultancy’s growth in allocated market for Building/Property/Commercial

If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to koh.dickson@bayesrecruitment.com

Dickson Koh, EA Registration R1103367

www.bayesrecruitment.com

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Director

Responsibilities:

• Manage overall client relationship providing strategic input while guiding internal teams towards the achievement of client objectives, making sure day-to-day projects are delivered on time, budget, and quality.
• Create effective digital strategies and work collaboratively with the planning and creative teams to develop and execute digital strategies and to facilitate the development of project briefs.
• Ability to create project or operation process framework with understanding business governance
• Ability to understand, conceptualize and manage a complex, multi-channel campaign across the various phases of the funnel / customer journey.
• Drive the direction and delivery of global/regional work in local markets: overseeing strategic, cultural, creative fit for the local/regional adaptation of the work.
• Support the overall business growth by identifying new opportunities with existing clients, and supporting other business development efforts, such as nurturing new leads, participating in pitches, developing regional relationships of our global client list.
• Be proactive about putting forward new ideas, finding solutions to client’s business needs, monitoring of competitive activity / industry trends and bringing fresh thinking / innovation.  Manage account P&Ls from ensuring proper revenue forecasting, resourcing, negotiating statements of work.
• Be responsible for accurate project execution without causing errors and mistakes to build up client trust and secure project on going
• Possess strong leadership skills to proactively guide clients through a consultative approach
• Be familiar with digital performance marketing to increase conversion and meet sales target.
  
  Requirements:
  
• Minimum 8 years in a relevant loyalty or digital marketing / strategy / client services capacity.
• In-depth understanding of creative processes, including digital platforms (AEM, JIRA, Adobe Target)
• Solid communications skills to manage project stakeholders and client
• Experienced in holistic digital campaigns that cuts across paid, owned, earned digital touchpoints.
• Strong creative problem solving, both on a practical level in handling account operations
• Excellent client management skills - liaise with multiple clients on an ongoing basis. Understanding client’s day-to-day needs (briefs) and confirming the direction of the team to fulfil these briefs in an accurate and timely manner.
• Excellent presentation/oral and negotiation skills - know how to sell a mid-level idea into clients, pushing back when necessary for the overall good of the project delivery
• A keen attention to details and budgetary constraint.  Knowledge on web and app analytics platform - AA and GA preferred
• Self-motivated, and a team player
• Vocal and confident disposition

• Prepares, analyzes and reports to leadership monthly department reports including but not limited to utilization, production, billing accuracy and timeliness of general operations.
• Maximizes software programs for effective and efficient data collection and reporting.
• Leads quality improvement projects and develops testing and training documents.
• Manages planning development and improvement.
• Analyzes all operations and business practices to improve efficiency in patient scheduling.
• Serves a liaison with outside agencies.
• Oversees development opportunities for Aesthetics support staff in all locations.
• Commits to the CEO's Leadership Expectations as a leader of people and working as part of the Leadership Team.
• Actively participate in Leadership Forum.
• Communicates with customers and staff at all levels of the organizations.
• Develops and maintains policies and procedures as appropriate to role.
• Actively participates with Human Resource in the hiring process.
• Develops and coordinates new hire on-boarding process and continued training programs for all staff within the department.
• Develop and Bring in Sales

The Company

Our client is a listed and high-growth e-commerce business with an international footprint. This is a high-impact finance leadership role for a driven and resilient leader who thrives in a fast-moving environment, and is energised by the pace and complexity that comes with a business scaling at speed.

Requirements

- Degree qualified with more than 15 years of progressive experience

- Ability to work in a fast paced, dynamic and unstructured environment

- Proven experience in a startup or high-growth environment, with a track record of supporting expansion into new markets, and building the processes and controls required for the next stage of growth.

- B2C industry exposure, such as e-commerce, consumer products business

- Traits: Independent, highly motivated, mature, with strong communication skills and natural gravitas. Trustworthy and sharp, with stakeholder management ability to operate credibly at senior levels.

Job Scope

Our client is seeking a driven and dynamic Finance Director to work in close partnership with the CFO, taking broad ownership across financial operations, reporting, planning and analysis, audit, tax and risk management. You will ensure the accuracy and integrity of financial reporting, lead budgeting and forecasting processes, and deliver sharp performance insights to support executive decision-making. You will evaluate investment opportunities and business cases, support treasury and capital management activities, and drive continuous improvement across finance processes, systems and controls.

This is a role for a leader equally comfortable at the strategic and hands-on level. You will lead transformation initiatives, support M&A and growth initiatives, and manage external audit relationships and board reporting requirements. Strong people leadership is equally important – you will develop and inspire a high-performing finance team while serving as a trusted advisor to the CFO and broader leadership team.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13453131, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Job Summary

Lead and manage a team specializing in forensic data collection, analysis, eDiscovery, and evidence management, ensuring high-quality client service and delivering expert testimony in legal proceedings.

Responsibilities

• Lead and oversee forensic data collection, analysis, eDiscovery, and evidence management to ensure accurate and timely case outcomes
• Manage client communications and expectations to deliver consistent, high-quality service aligned with client needs
• Review and approve client deliverables and work products to maintain quality standards
• Manage costs and expenses, including planning and executing the annual budget cycle for the business unit
• Support business development by participating in events and creating research and marketing materials to grow the business unit
• Deliver training sessions to internal and external participants to enhance team and client knowledge
• Promote continuous professional development by mentoring and providing technical oversight to team members
• Provide leadership in mentorship, training, and technical guidance to develop team expertise and performance
• Provide expert testimony in legal proceedings to support case outcomes with authoritative digital forensics insights

Preferred competencies and qualifications

• Bachelor’s or Master’s degree in Computer Science, Digital Forensics, or a related discipline
• Relevant eDiscovery and digital forensics certifications such as Relativity certifications, Magnet Certified Forensics Examiner (MCFE), SANS certifications (e.g., GIAC Certified Forensic Examiner (GCFE), GIAC Certified Forensic Analyst (GCFA)), EnCase Certified Examiner (EnCE), Cellebrite certifications
• At least 10 years of experience in consulting or advisory roles within digital forensics, eDiscovery, or law enforcement, including a minimum of 3 years in a leadership role
• Experience managing teams in eDiscovery, digital forensics, investigations, or related fields
• Solid knowledge of digital forensics principles, methodologies, techniques, and eDiscovery processes
• Proficiency in tools such as Relativity, Magnet AXIOM, Encase, Cellebrite, Microsoft Purview, or similar platforms
• Excellent English written and oral communication skills to engage stakeholders and explain complex technical concepts clearly
• Strong interpersonal skills to build relationships and communicate effectively with technical and non-technical audiences
• Ability to adapt and remain flexible in a fast-paced environment
• Knowledge and experience with scripting or programming is beneficial
• Willingness and flexibility to travel as required

Other Information

To apply, please send your resume to stefanie.loh@rttechlaw.com

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Programme Associate supports the planning, coordination and implementation of programmes and community initiatives to enhance the well-being of seniors and the community. The role involves programme administration, community outreach, volunteer engagement, KPI tracking and operational support to ensure smooth and effective service delivery.

Key Responsibilities

Programme Planning and Execution

• Support the preparation, coordination and execution of programmes and events.
• Conduct regular home visits and community engagement activities.
• Deliver programmes and activities to meet the targeted needs of seniors and the community.
• Assist in conducting basic assessments, collecting relevant data and consolidating reports/log sheets for submission.
• Monitor and track programme expenditure to ensure spending remains within budget.
• Support Reporting Officer in reviewing programme effectiveness and alignment with centre objectives.
• Assist in preparing monthly, quarterly and yearly reports as required by funding agencies and management.
• Follow service frameworks, operational procedures and best practices for programme implementation.
• Identify trends and community needs to enhance programme relevance and impact.
• Collaborate with community partners and organisations to achieve programme goals.

Community Outreach and Engagement

• Implement outreach initiatives, roadshows and community engagement activities.
• Gather relevant information from community stakeholders and service users.
• Link seniors and residents to suitable community resources and support services.
• Support services such as home visits, medical escorts and other community-based activities.

Volunteer Management

• Work closely with volunteers in the execution of programmes and activities.
• Communicate programme objectives and provide guidance to volunteers.
• Support volunteer recruitment, engagement and retention efforts.
• Build relationships with community partners and organisations to expand volunteer networks.

Compliance and Administration

• Consolidate and monitor KPI status periodically.
• Ensure KPIs are achieved within timelines set by funding agencies.
• Maintain proper documentation, records and reports.
• Ensure programme operations and expenditure comply with organisational and funding requirements.
• Perform ad-hoc duties as assigned.

• Possess Diploma in any discipline from an accredited institution.
• Prior experience in programme coordination, event planning or community work will be an advantage.
• Fresh graduates are welcome to apply.

Requirements and Competencies

• People-oriented with good interpersonal and relationship-building skills.
• Able to multitask and work in a fast-paced and dynamic environment.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and comfortable using various IT platforms.
• Able to speak local languages and dialects is an advantage.
• Passionate about engaging and working with seniors.
• Willing to travel for regular home visits and community outreach.
• Positive attitude, proactive and committed team player.

*Only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Programme Executive primarily implements initiatives and development plans that are congruent with the organisation's goals and the needs of the community

Programme Implementation

• Establish links and partnerships with relevant agencies to determine programme requirements and relevance
• Identify upcoming trends affecting programme's success
• Follow best practices and new methodologies aimed at enhancing programme impact
• Follow service framework for programme work plans, resource requirement and budgeting
• Follow procedures for programmes pertaining to community service
• Plan and collaborate with other organisations to achieve programme's goals
• Support Reporting Officer in reviewing the alignment of programme to centre objectives
• Support Reporting Officer in reviewing effectiveness of programmes

Community Work

• Implement community outreach event/ Coordinate Roadshows
• Deliver social work programmes to meet the targeted needs
• Gather relevant information from different sources
• Link up of community resources
• Support the team in rendering services to the community, e.g. home visit, medical escort and others

Volunteer Management

• Communicate appropriate programme objectives to volunteers as required
• Provide guidance to volunteers on executing effective programmes
• Develop growing team of volunteers to support various programmes
• Network and build relationships with potential partners that have many volunteers
• Identify and retain committed volunteers

Compliance

• Consolidate status of KPIs periodically
• Ensure expenditure is within the budget
• Ensure KPIs will be met within the timeline as per funding agencies' requirement
• Support Reporting Officer in preparing monthly/ quarterly/ yearly reports by preparing the relevant and required information

Ad-hoc Duties

• Provide any other support as assigned/required

• Possess Degree in any discipline from an accredited institution

RELEVANT EXPERIENCE:

• Prior experience in events or programmes design, planning and implementation will be an advantage
• Working knowledge of social service practices will be an advantage
• Fresh graduates are welcome to apply

PERSONAL CHARACTERISTICS & TRAITS:

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills
• Committed and can-do attitude
• Team Player

*Only shortlisted candidates will be notified.

Responsibilities including but not limited to:

• Market the programme to SMEs, institutions of higher learning, students and external partners through telemarketing and events including career fairs, talks, field trips, etc.
• Handle inquiries on programme from external parties
• Evaluate applications based on the programme criteria
• Conduct interviews, shortlist candidates and facilitate matching between applicants and participating companies
• Follow-up and monitor the status of applicants, study award matches and grant funding through working closely with participating companies
• Provide day-to-day administrative support which includes collation of information, processing applications, maintenance of applicants’ database and records, generating reports, preparation of documents and filling, etc.
• Other ad-hoc duties assigned

REQUIREMENTS

• Preferably a Diploma holder with at least 1-2 years of working experience. (Fresh Graduates may apply)
• An extrovert and vibrant personality would be an value - add
• Posses strong planning and organizing skill
• A good team player and results-oriented
• Proficient in MS Office Applications: Word, Excel and Powerpoint

Job Summary:

To work with caregivers towards peace of mind and freedom to live the life they aspire. This is done through partnership with caregivers, volunteers, and internal/external stakeholders to deliver programmes and services using a caregiver-centric approach.

*Scope of Caregivers Support: Provide support to caregivers and families of older persons, persons with special needs and mental health conditions.

Principal Responsibilities and Duties:

Programme development, implementation, and evaluation:

• Plan, publicise and conduct caregiver support programmes (e.g., talks & workshops, Carer Lighthouse, Care Line).
• Facilitate talks, workshops and group programmes in a strength-based and caregiver-centric approach
• Monitor attendance, collect feedback, and support impact evaluation to improve service quality.
• Foster a sense of community among caregivers through conducting peer support networks and social events.
• Continuous learning with the team through regular review of programs.

Caregiver Engagement & Support:

• Serve as a first point of contact for caregivers, providing information, referrals, and empathetic listening via Care Line.
• Conduct outreach to raise awareness of available services through community events and partnerships.
• Maintain strong relationships with caregivers and work with caregivers to achieve their aspirations
• Volunteer & Stakeholders engagement:
• Maintain strong relationships with the community, volunteers and internal stakeholders to deliver suitable programmes for caregivers
• Liaise with corporate and school volunteers to implement ad-hoc events or regular activities for Caregivers.
• Collaborate with internal departments to achieve organisational goals.
• Recruit, train, and engage volunteers to support programme delivery.

Backbone support to team function:

• Maintain knowledge resource of the team related to Caregiving e.g. Care Line resource library.
• Organize events for the team that contributes to team growth and bonding.
• Prepare reports and presentations to track programme effectiveness and inform improvements.
• Support grant applications and documentation for funding compliance.

Essential Qualifications:

• Degree in any discipline.
• Prior training in WSQ ACLP 2.0 will be an added advantage.
• Interested in improving the Caregiving situation in Singapore.
• 1-2 years of experience working with Caregivers and families.
• Prior experience in programme management or working with caregivers will be an added advantage.
• Excellent verbal and written communication, problem-solving solving and administration skills.
• Excellent programme planning and facilitation skills.

Core Competencies, Skills, and Attributes:

• Passionate about journeying with Caregivers and families
• Practice empathetic listening and communication skills with Caregivers and families
• Keen learner and strong team player
• Creative and adaptable to dynamic nature of work
• Good organization and problem-solving skill
• Proficient in MS Office 365 programs
• Experience in social media platforms e.g. facebook, telegram and Instagram.

* This role is required to run across Singapore to conduct workshops and programmes, the office is based at Tampines.

Do you have the vision to spearhead how Singapore Sign Language is taught? If you’re a native signer with leadership in your DNA, we want you at the table. 

An established charity with a deep history and a refreshed desire for impact, The Singapore Association for the Deaf works towards a Singapore where the deaf have equitable opportunities and access to fully participate in and contribute to a robust and thriving community. Your efforts will directly contribute to Singapore being a more inclusive society. 

We are looking for a Manager, Sign Language Programme & Outreach to lead our team of Sign Language instructors to drive the growth, quality and community impact of our Sign Language programmes. This isn’t just about teaching a language; it’s about empowering a community.

The Role: Impact in Action

As our manager, you'll be the driving force behind our Sign Language initiatives.

1. Lead & Mentor: You’ll lead a dedicated team of Sign Language instructors and administrative staff. You’ll be instrumental in the instructor recruitment process, provide day-to-day supervision, and ensure staff and fractional instructors stay at the top of their game through regular in-service training. 

2. Programme & Curriculum Management: You’ll monitor and support the updating of curriculum and workshops, ensuring our teaching methods remain professional, effective and relevant.

3. Outreach & Major Events: Beyond the classroom, you’ll be the architect of our community impact. From planning projects and building partnerships to leading cross-departmental work, you’ll bring Singapore Sign Language to the wider public.

4. Strategic Management: By partnering with our Assistant Director on budget preparation, impact reporting, and data-driven proposals, you’ll help shape the future of our programmes.
   

Who You Are

• A Proven Leader: You have at least 2 years of experience leading or managing a team. 

• Education: You hold a Bachelor's Degree in any field.

• A Native Signer: You are fluent in Singapore Sign Language and have the passion and ability to teach it to others.

• Bonus Points: If you have experience with or knowledge of the Deaf community, you’ll hit the ground running!

Why Join the SADeaf Family?

We know that to take care of others, you need to be taken care of too. We offer:

• Rewarding Work: Lead the growth of Singapore Sign Language and see your efforts directly shape a better, more inclusive Singapore.

• Work-Life Harmony: Flexible work arrangements because we value your time and health.

• A Generous Package: Competitive salary and generous leave.

• A Culture of Growth: A nurturing, supportive environment where your leadership is valued.
  

Ready to make your mark?

Help us turn communication into connection. If you’re ready to lead our Singapore Sign Language journey, we can't wait to meet you! 

Apply Now: Send your CV to hr@sadeaf.org.sg 

We appreciate all applications, but we can only be in touch with shortlisted candidates.

#Hiring #SgSL #SignLanguage #InclusiveSingapore #SADeaf #DeafCommunity #LeadershipJobs #EducationOutreach 

Senior Assistant Director (Service Bureau and eLigitation) (12 Months)


About the Role

We are looking for a seasoned operations leader to take overall charge of the Service Bureau (a public-facing service point providing filing, processing and enquiry services) and the eLitigation (a digital platform for electronic court filings) user experience. You will own operational performance, service standards, and the customer experience across both, and serve as the primary conduit to the management of the Judiciary for insights, reporting, and escalations.

Key Responsibilities

1) Vendor and Operations Oversight

•      Serve as the primary point of contact and work closely with the Judiciary to monitor the appointed vendor’s operational performance against KPIs and service level commitments of the Service Bureau

•      Conduct regular service reviews, audits, spot checks and review operational reports and validate against on-the-ground observations

•      Oversee end-to-end vendor operations across counter services, back-end processing, and enquiry channels

•      Resolve operational issues on the ground in real time, working directly with vendor staff, supervisors, and relevant stakeholders from the Judiciary and Singapore Academy of Law

•      Oversee manpower deployment, queue management, and contingency arrangements, particularly during peak periods or disruptions

2) Service Bureau Customer Experience

•      Set the service improvement agenda, working with the vendor and Judiciary stakeholders to lift operational KPIs and service standards

•      Identify and act on opportunities to enhance thein-person customer experience at the Service Bureau

•      Analyse customer feedback, complaints, and service data to uncover pain points and inform improvements

•      Lead process re-engineering, digitalisation, and automation projects to shape the roadmap for service standards

3) eLitigation User Experience

•      Take charge of the eLitigation user experience, reviewing the end-to-end customer journey to identify friction points and improvement opportunities

•      Conduct discovery conversations with users — law firms, litigants-in-person, and Service Bureau staff — to surface pain points and understand journeys across the platform

•      Develop user-facing content and resources — online guides, FAQs, templates, walkthroughs, and practical workarounds for common system pain points — to help users navigate eLitigation more effectively

•      Focus on improvements at the user experience layer and help to quantify, prioritise and recommend UX improvements for the eLitigation system

4) Governance, Monitoring & Escalation

•      Design and maintain governance frameworks, escalation pathways, and monitoring mechanisms to ensure issues across the Service Bureau and eLitigation user experience are identified and addressed promptly

•      Establish monitoring systems and dashboards that provide real-time visibility of Service Bureau performance and eLitigation user experience metrics

•      Lead incident management and service recovery, ensuring root cause analyses and preventive measures are implemented

•      Escalate material risks and systemic issues to senior management of our company and the Judiciary

5) Stakeholder Engagement &Reporting

•      Serve as the primary bridge between the Judiciary and the vendor, aligning decisions and communication across both parties

•      Provide regular insights, updates, and recommendations to senior management of the Judiciary on operations, service standards, and improvements across the Service Bureau and eLitigation

•      Build strong working relationships with stakeholders across Judiciary divisions supporting the Service Bureau and eLitigation

•      Engage with external users — law firms, litigants-in-person, and members of the public — to understand needs across both channels and communicate service changes

Requirements

1) Qualifications & Experience

•      Bachelor’s degree in Business, Operations Management, or a related field; postgraduate qualification an advantage

•      At least 8–10 years of relevant experience in operations management, service delivery, or vendor management, with a track record of leading large-scale service operations

•      Demonstrated experience managing outsourced service providers under performance-based contracts

•      Public sector or regulated service industry experience an advantage

2) Skills & Attributes

•      Strong vendor management and operational judgement, with the ability to troubleshoot on the ground

•      Ability to navigate multi-party governance structures and balance competing stakeholder interests

•      Experience designing governance frameworks, escalation protocols, and monitoring/reporting systems

•      Strong analytical skills and proficiency in data analysis tools (e.g. Excel, Power BI)

•      Excellent stakeholder management and communication skills, including preparing reports for senior management audiences

•      Customer-centric mindset with a strong service orientation

•      Resilient, pragmatic, and collaborative, with a strong sense of ownership and accountability for service outcomes

The successful applicant will be offered a one-year contract in the first instance. Kindly note that only shortlisted candidates will be contacted.

Mirxes is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Job Summary

The Singapore Global Executive Programme (SGEP) is an exclusive talent development programme developed by Enterprise Singapore in partnership with high-growth local companies that possess global ambitions to build a strong pipeline of young talent within their organisations.

Talent will get the chance to hone industry expertise in a structured way, while equipping themselves with in-market knowledge and global business insights to become a future-ready leader.

At Mirxes, our Management Associate Programme is a cornerstone of this initiative. We provide a structured environment where your academic foundation meets real-world application, helping you transition from a student to a high-impact contributor in the biotech space.

Roles and Responsibilities

• From Lab to Life: Experience the full value chain of precision medicine. You will witness how research discoveries are translated into world-leading multi-cancer early detection (MCED) solutions.
• A “Global-Local” Powerhouse: Experience the agility of a uniquely Singaporean company that has scaled to reach global healthcare systems.
• The Interconnected Perspective: We do not believe in silos. You will gain a pulse on the entire organisation, understanding how R&D, operations, and commercial strategy function as one interdependent force.

Desired Skills and Competencies

• A Bachelor’s, Master’s, or Post-Doctorate in Biomedical Sciences or a related discipline.
• A strong willingness to learn and adapt within a high-growth environment.
• Excellent communication skills and a team-oriented mindset.
• Fresh Graduates or professionals with less than 3 years of experience in the field.

This position is based in Singapore.

To submit your application, please fill in the form or send your resume to jobs@mirxes.com, quoting the Job title in the subject line.

We appreciate your interest in the above-mentioned position, however, due to overwhelming response, only shortlisted candidates will be contacted.

Responsibilities

You will…

1. Work directly with our Skillseed team to support the coordination, design and management of in-person and virtual learning events, projects and experiences.
2. Get the opportunity to participate in and contribute to upstream activities that impact program operations.

The Responsibilities specifically

• Project Management and Programme Coordination: Assist programme and project leads in programme coordination, providing logistical and administrative support to Skillseed’s programmes
• Programme Development: Using the insights from market research or client feedback, you will support the team in the continuous improvement of programmes and projects for Skillseed’s diverse group of client partners.
• Lead generation & Market Development: Support business development efforts by creating sales & marketing content, and assisting in the development of social media campaigns.

Learning Outcomes

• Learn how to coordinate event and programme logistics and administrative tasks to ensure the smooth execution of socially impactful programmes.
• Learn to consolidate, analyse and interpret customer feedback to drive continuous improvement
• Learn to identify areas for enhancement for post-programme/project actionable recommendations
• Learn how to create and develop collaterals for different stakeholders.
• Understand how to craft content for various communication channels (eg. social media and sales presentation decks) and a diverse group of client partners.

Skills & Knowledge

• (Good to have) Majoring in Event Management, Tourism, Community Development
• Previous knowledge and/or experience in project management and planning
• Excellent written and verbal communication skills in English
• Familiar with Google Suite
• Good to have but not essential: Familiar with Slack, Notion

Some traits and skills we’re looking for:

• Interest in the social sector and social issues
• Possesses strong time management and organisational skills
• Meticulousness - You have a keen eye for detail and are good at researching, planning and implementing programmes!
• People-orientedness - You enjoy and naturally host or join community or gatherings without being asked to; you are also a natural connector who enjoys building relationships across different networks, backgrounds and cultures

Commitment

Commitment: We are looking for full-time students from the local Institutes of Higher Learning (IHL) who can commit full-time for a minimum of 5-6 months for any of the following periods 

• Cycle 14: Aug/Sep 2026 to Mar 2027 (YCCI)

• Cycle 15: Sep/Oct 2026 to Mar 2027 (YCCI)

If you are available in Cycle 14 OR 15, we are offering this internship under Youth Corps Community Internship Programme (https://www.youthcorps.gov.sg/whats-new/youth-corps-community-internship)

Here’s what we are offering under this internship:

1. 5 work days a week (from 9.30 am - 6.30 pm)
2. Hybrid working arrangements (in-person and remote work)
3. Centrally located work location on WFO days
4. Office culture that is positive work environment with free snacks
5. Regular check ins with supervisor once every 3-4 weeks
6. Work that contributes to a purpose and meaningful goals for a better world.
7. Full-time job opportunities for interns who have excelled in their internship

Ready to apply? Submit your application, resume and cover letter through this form link: bit.ly/skillseedintern

Your cover letter must include the following: :

1. Why you think you would be a good fit for this internship given the requirements.
2. Your MBTI
3. Your Tendency from Gretchen Rubin (Optional)

Work Schedule: This role follows a Tuesday to Saturday schedule, 9:00 AM to 6:00 PM. Time-off in lieu will be provided for work performed on Sundays or Public Holidays.

JOB PURPOSE

Provide planning, development, and implementation of key activities and initiatives aimed at building up the national donor pool as well as maintaining and growing our pool of dedicated volunteers.

Working in close partnership with key stakeholders from Blood Services Group (BSG) and Singapore Red Cross (SRC), the incumbent will engage educational institutions, corporate, government, and community organisations to educate, recruit, retain, and recognise blood donors while organising community blood drives and group donations to build the national blood supply.

In addition, she/he will recruit, mobilise and engage eligible volunteers to support relevant public education, donor engagement, tele-recruitment, outreach activities and blood-donation-related activities.

KEY RESPONSIBILITIES

● Gain an in-depth understanding of their Bloodmobile Organiser (BMO) portfolios, including identifying past collection trends and collaboration histories

● Work closely with the Head of Operations to develop and implement strategies to recruit, retain and recognise blood donors

● Collaborate with internal and external stakeholders to promote blood donation and organise blood drives in the community

● Undertake outreach and engagement activities towards expanding the donor pool (especially youths), including planning and organising roadshows, guided tours in the bloodbank, conducting educational talks in schools, community partners etc

● Serve as the focal point for all public enquiries and represent Blood Donor Programme (BDP) and/or the Singapore Red Cross at public and external events as required

● Co-lead BDP’s volunteer programme, including recruiting, engaging, mobilising and managing our volunteer pool

● Conduct relevant training to volunteers on blood donor recruitment and servicing

● Undertake relevant administrative tasks, including but not limited to creating and maintaining volunteer and blood-drive records, developing and updating SOPs and educational collateral, undertaking quarterly and annual reporting and audit tasks, etc

● Other duties as assigned

JOB SPECIFICATION

Qualifications:

● Diploma or Degree in any discipline

Experience:

● Two (2) years of relevant experience in a relevant role

● Candidate(s) with a history of relevant voluntary/internship experience will be added advantage

● Candidate(s) with more experience will be considered as Senior Executive

Required experience, skills, and knowledge

● Demonstrated interest in the non-profit/charity sector

● Familiarity with the blood donation landscape and donor behaviour in Singapore

● Undertake sales, marketing/communications, account management and business planning activities

● Experience in project or event management will be advantageous

● Able to deliver talks to large audience and conduct guided tours for diverse groups of people

● Ability to prioritise work responsibilities/multitask, organise own work schedule

● Think on the feet, make decisions and carry out responsibilities without the need for direct supervision

● Communicate, negotiate, and engage professionally and confidently with people from all walks of life

● Self-motivated, responsible, adopts a proactive approach to every aspect of work

● Manage, grow, and utilise a team of volunteers from diverse backgrounds and with different interests/skill sets

● Strong verbal and written communication skills, including the ability to tailor key messages and adopt different approaches for different audiences

● Able to deliver a high level of customer service skills and a keen eye for detail

● Business-level proficiency in Microsoft Office

● Able to multi-task and work under tight timelines

● Willing to work on weekends/public holidays/outside office hours as and when required