Job Title: Talent Acquisition Lead, Deputy Director

Role Overview

This is a group-level leadership role driving Talent Acquisition for centralised recruitment across NHG Health’s cluster of institutions. Leading a team of recruiters across Medical, Nursing, Allied Health and Pharmacy, you will shape how NHG attracts, engages and hires talent at scale.

You will operate in a complex, fast-moving healthcare environment, requiring strong stakeholder management across institutions, a sharp grasp of data and reporting, and the ability to elevate NHG’s employer brand. It’s a challenging role but a deeply meaningful one with direct impact on healthcare outcomes and communities.

What You’ll Do

1. Shape Talent Strategy & Pipelines

• Lead end-to-end Talent Acquisition strategy and delivery across the cluster (local, overseas and campus hiring).
• Partner closely with the Director, Strategic Clinical Manpower Office (SCMO) to align hiring with evolving workforce needs.

• Build sustainable clinical talent pipelines via sponsorships, direct sourcing, global outreach, and key overseas networks (e.g. SMSUK, SMSANZ).

1. Elevate Employer Brand & Outreach

• Lead NHG’s employer branding and outreach strategy to position it as a leading Public Healthcare Institution.
• Drive engagement through campus outreach, career events, digital campaigns and professional networks.
• Develop compelling recruitment campaigns, content and experiences that attract top local and global talent.

1. Transform Processes, Systems & Experience

• Drive process excellence and standardisation across the cluster for greater efficiency and consistency.
• Partner stakeholders across the organisation to enhance:
• Applicant Tracking System (ATS) capabilities
• Candidate experience across the hiring journey
• Adoption of digital tools and AI to modernise Talent Acquisition
• Oversee agency strategy and optimise recruitment channels for impact.

1. Leverage Data to Drive Impact

• Define and track Key Result Area (KRA) metrics for Talent Acquisition within SCMO.
• Lead cluster-level reporting and analytics, translating data into actionable insights.
• Optimise hiring outcomes through strong budget management, performance tracking and continuous improvement.

1. Lead & Influence

• Lead, coach and inspire a team of recruiters across clinical domains.
• Build strong partnerships with stakeholders across institutions to align priorities and deliver results.
• Champion a culture of innovation, performance and Diversity, Equity & Inclusion (DEI) in hiring.

What We’re Looking For

• 8–10 years of Talent Acquisition experience, with proven leadership track record.
• Strong stakeholder management and influencing skills in complex environments.
• Comfortable with data, reporting and analytics at scale.
• Passion for building employer brand, improving processes and driving outcomes.
• Able to thrive in a dynamic, fast-paced organisation while managing multiple priorities.

Job Summary

• Financial Markets Middle Office provides value added services to the global FM business across US, Europe and Asia.

Collectively we:

• Enable: We contribute to increased Sales & Trading productivity through effective trade and post trade operational support

• We are trusted advisors for the business and take responsibilities for front to back trade exception management and resolution

• Protect: We are responsible or the correct risk representation at point of capture and throughout the trade lifecycle

• We are product specialists and ensure new products and new business opportunities are effectively operationalized

• Improve: We adopt a continuous improvements mindset and strive to reduce Cost per Transaction through continuously challenging the status quo

• We focus on Trade Capture STP improvement to mitigate fraud and operational risk and deliver scalable services back to the business.

• Connect: We are accountable and responsible for all T0 activities and act as a conduit between Front Office and the other enablement ad operation teams

• We act as a Global Team and communicate clearly and with respect in line with SCB values

Objectives specific to the position:

• Support the 24/7 Follow the Sun model proposition and ensure high level of collaboration with the Global Middle Office Leadership team and adoption of one-team mind set.

• Provide people, strategic and transformation leadership to min 8 direct reports across East Structured Credit & Structured Equity MO.

• Ensure alignment with the Global Middle Office strategic roadmap, the bank simplification and re-platforming agenda and growth strategy.

• Drive global consistency and transparency through the Global Middle Office by defining and enforcing a clear, well defined and

globally consistent catalogue or services, procedures and processes across the East Structured Credit & Structured Equity MO global footprint.

• Monitor, set, and achieve established department goals during day-to-day operations as well as serve as point of escalation for

complex issues and manage resolution of issues and new business request.

Key Responsibilities

Strategy

• New business enablement and solutions, partner to deliver strategic FM initiatives:

• Drive Operational readiness for new business areas within East Structured Credit & Structured Equity.

• Lead the booking model design for new products within East Structured Credit & Structured Equity MO.

• Work with Global Structured Credit & Loans MO lead in strategic planning process with business units and prioritize businessdevelopment requirements to completion.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and

safeguarding Standard Chartered, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering

to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing

and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Well Managed Business and Cost Optimization

• Ensure alignment with broader GTO objectives around cost optimization through:

• Intelligent use of location strategy (leveraging on the GTO MO Centre of Excellence in India, Malaysia & Poland)

• Definition of Change levers to enable strategic cost transformation (Automation, replatforming, outsourcing etc)

Business

• Face of Operations to local Desk Heads – single point of contact:

• Insulate FM from post execution processing / queries, represent Operations functions

• Build team profile with the Front Office

Processes

• Operations representation for external/internal and regulator scheduled audits:

• Ensure Audit points are addressed within timelines

• Drive continuous improvement and innovate:

• Partner with Technology to deliver transformation

• Work with FO to identify booking model improvements and drive efficiency

• Own the Risk Capture STP% metrics for East Structured Credit & Structured Equity business and define a road map for improvements

People and Talent

• People Management – ensure effective people management with specific focus on:

• Performance Review: hold 1-2-1 meetings and promote a speak up culture within the team.

• Engagement: listen to the “voice of the team” and foster a one team culture.

• Mentoring and Coaching: grow people and talents through open conversations, clear and direct feedback and active performance management.

Risk Management

• Achieve regulatory compliance and future proof the Global Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations

Governance

• Adherence to Ops Risk Framework standards of implementation and process management:

• Continuous review of procedures and booking model

• Continuous management of process taxonomy and service catalogue

• Lead and support yearly completion of RCSA (Risk and Control Self-Assessment)

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across

Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Markets Trading Desks

• Legal

• Compliance

• Product Control

• Risk Management

• Global Market Operations

Our Ideal Candidate

• 5+ years experience in Credit Derivatives and / or Equity Derivatives products including characteristics, risk, market data and P&L.

• Proven track record of managing high performing global teams and client delivery

• Deep understanding of Financial Markets business and front to back Operational processes

• Industry connectivity and awareness of latest industry developments, including Regulatory direction.

Role Specific Technical Competencies

• Analytical and process improvement mindset

• Strong inter-personal skills:

• Confident communicator able to adapt style to Front Office and offshore colleagues

• Ability to influence demanding individuals

• Impact and gravitas to drive meetings with senior Ops and FO management

• Demonstrate strong teamwork and values mindset

• Thrive on working in fast paced environment while maintaining attention to detail

• Fast learner with the ability to think out of the box and provide solutions

• Proficient in Excel (pivots, lookups and basic VBA an advantage) and Power Point

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

• As an Engineering Lead, you will be responsible for overseeing delivery of high-quality, innovative products and solutions. Your role will involve strategic planning, technical leadership, and ensuring that projects are completed on time and within budget. You will collaborate closely with cross-functional teams, including product management, design, and operations, to drive the development of scalable and reliable systems.

Key Responsibilities

Strategy

• Align technical solutions with strategic organisational goals and long-term vision.

• Lead and implement detailed technical solutions for complex, organization-wide projects including end-to-end holistic solution design (interfacing systems).

• Develop and drive technology strategy and roadmap in collaboration with the Subdomain Tech Lead.

• Provide high-level analysis for planning, and initiatives implementation approaches.

• Expert in solution sizing, estimation, and project forecasting

• Support audit reviews and exercises.

• Drive RFP and vendor evaluation exercise along with PO to ensure SCB technical standards are met

Business

• Act as a senior escalation point for technical issues.

• Promote engineering craftsmanship and drive strategic business value.

• Collaborate with PO and align technical solutions to support prioritized backlogs to deliver value driven capabilities.

• Oversee technical delivery and excellence across multiple squads or hives.

• Influence prioritization for technology backlog and strategic initiatives.

• Knowledge on Wealth domain and technology would be added advantage. (knowledge on MS Dynamic is preferred).

Processes

• Improve engineering processes to drive efficiency and collaboration.

• Analyse and mitigate dependencies to enable quality and speed of delivery.

• Drive solution standardization and service reusability.

• Define frameworks and standards for product.

• Actively contribute to process improvement and innovation

• Collaborate with IT Change and Release Managers to develop strategic delivery and release plans with technical dependencies.

• Ensure high-level technical consistency of solution with business and enterprise technology standards.

• Foster a culture of continuous learning and technical excellence within squads.

People & Talent

• Able to work with cross functional team.

• Able to influence technical adoption by squad teams

Risk Management

• Mitigate technical risks and ensure high-quality delivery.

• Ensure compliance with application security and regulatory standards.

• Manage technical risks throughout the delivery lifecycle.

• Support required solution to achieve ERR Treatment plan

• Proactively identify and address potential risks.

• Ensure compliance with bank compliance guidelines & standards (e.g. data protection)

Governance

• Ensure product and solution development is aligned with enterprise architecture and standards.

• Maintain consistency in technical practices across squads.

• Lead governance of application/platform-specific technical standards.

• Address tech compliance (ESDLC) requirements throughout the delivery lifecycle.

• Represent sub domain in relevant architecture forum and drive vendor solutions in accordance with organizational standards.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Domain Tech Lead

• Chief Product Owner / Product Owners

• Architecture Team

• Release Managers

Other Responsibilities

• Embed Here for good and Group’s brand and values in Wealth Journey squad;

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 15+ years of experience in software engineering, with proven track record as an Engineering Lead / Solution Lead in large-scale enterprise environments

• Mandatory: Hands-on experience in implementing AI/ML solutions within a banking environment, ideally within Wealth / Private Banking use cases (e.g. client insights, personalization, RM tools)

• Strong expertise in solutioning & architecture design, translating business requirements into scalable, secure, and compliant technology solutions

• Deep understanding of SDLC and Agile/Lean methodologies, with experience delivering complex initiatives in Agile environments

• Solid experience with API-led architecture, microservices, and integration technologies (MQ, Kafka, Solace)

• Strong technical foundation in J2EE, OOA/OOP principles, and modern engineering practices

• Experience with cloud platforms, containerization (e.g. Kubernetes), and DevOps/SRE practices including CI/CD pipelines

• Strong experience working with relational and NoSQL databases

• Excellent stakeholder management, communication, and leadership skills, with experience managing global cross-functional teams

• Strong analytical, problem-solving mindset, with the ability to quickly learn and apply emerging technologies

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

• Relevant certifications in software development, project management, or Agile methodologies (e.g., AWS Certified Solutions Architect, PMP, Certified ScrumMaster)

Role Specific Technical Competencies

Application Delivery Process

• Proven experience in managing and delivering complex technical projects in an enterprise environment.

• Ability to lead multiple projects simultaneously while ensuring quality and timely delivery.

• Strong organizational skills and attention to detail.

• Experience with Agile and Scaled Agile Framework (SAFe) methodologies.

• Capability to coordinate and collaborate with cross-functional teams and stakeholders.

• Specific examples of past project management successes, demonstrating effective leadership and delivery.

Technical Skills

• Strong engineering background with extensive experience in delivering high-quality technical solutions in an enterprise environment.

• Ability to interact with APIs, databases, and other technical components.

• Proficiency in understanding code and its implications on the system, enabling effective technical conversations and decision-making.

• Knowledge of modern software development practices and tools.

• Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud).

Problem Solving

• Strong analytical and problem-solving skills honed through years of practical experience in the field.

• Ability to think critically and make sound technical decisions under pressure.

• Experience in identifying, diagnosing, and addressing complex technical problems.

• Capability to balance short-term fixes with long-term solutions, leveraging past experiences to guide decisions

Technical Aptitude

• Deep understanding of the software development lifecycle (SDLC) and best practices in architecture.

• Ability to design scalable, reliable, and secure solutions based on extensive industry experience.

• Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, version control systems).

• Experience in setting up and maintaining engineering practices to high standards, with tangible examples from previous roles.

• Ability to drive technical conversations and provide mentorship based on a wealth of practical experience.

Others

• Excellent communication skills, both verbal and written, crucial for effective interaction in an enterprise environment.

• Strong interpersonal skills and the ability to work effectively with diverse teams.

• Effective stakeholder engagement skills.

• Experience in documenting technical designs and solutions for a range of audiences.

• Ability to articulate complex technical concepts in a clear and concise manner.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

As a Stream Lead in Full Stack Engineering based in our Singapore office at SMBC, you'll combine hands-on technical leadership with people management to drive our digital banking transformation in Asia Pacific. This role balances deep technical contribution (architecture, complex problem-solving, and hands-on coding) with team leadership while remaining deeply involved in critical technical decisions and delivery.

You'll lead by example, writing code alongside your team while providing architectural guidance and mentorship. Your dual focus on technical excellence and people development will be essential in building a high-performing engineering culture to enable SMBC's digital banking ambitions.

About the Opportunity

• Technical Leadership with Impact: Drive architecture decisions and hands-on development (50-70% coding) while leading an expert engineering team
• People Leadership: Mentor and develop a strong engineering team, fostering technical growth and career progression
• Global Collaboration: Partner with onshore and offshore delivery teams to deliver enterprise-scale banking solutions

Key Responsibilities

Technical Leadership & Delivery

• Maintain significant hands-on involvement in development (50-70% coding expected), focusing on critical features and complex technical challenges
• Lead solution design for major initiatives, ensuring architectural consistency across your team's deliverables
• Review and guide technical designs, conducting architecture reviews for significant features
• Champion engineering best practices including code reviews, testing standards, and comprehensive documentation
• Design cloud-native solutions that balance immediate needs with long-term platform flexibility and scalability
• Act as the technical escalation point for complex problems across the engineering organization

People Leadership & Team Development

• Manage and mentor an expert engineering team, fostering a culture of technical excellence and continuous learning
• Conduct regular 1:1s, performance reviews, and career development discussions with direct reports
• Foster psychological safety and an inclusive environment that encourages innovation and healthy technical debate
• Partner with the Engineering Head on hiring decisions and talent development strategies

Delivery & Execution

• Own delivery timelines and quality for multiple concurrent projects across your team
• Break down complex requirements into actionable sprints and deliverables, balancing technical debt with feature delivery
• Remove blockers and coordinate with cross-functional teams (product, QA, DevOps) to ensure smooth delivery
• Implement and maintain development practices supporting rapid, reliable deployments

Stakeholder Management & Communication

• Represent your team in technical forums and leadership meetings
• Translate business requirements into technical roadmaps and communicate trade-offs clearly to stakeholders
• Build strong relationships with product management, QA, DevOps, and infrastructure teams
• Present technical initiatives and team achievements to senior leadership

Required Qualifications

Technical Expertise

Must demonstrate high proficiency in at least 3 of the following areas:

• Full Stack Development: 10+ years of hands-on experience with modern web technologies like React/Next.js, Node.js for front-end and/or Java/Spring Boot or similar for back-end technologies
• Cloud Architecture: Proven experience designing and implementing solutions on Azure (preferred) or AWS/GCP, including microservices and serverless patterns
• Mobile Development: Experience with React Native, Flutter, or native iOS/Android development
• DevOps Practices: Strong understanding of CI/CD, Infrastructure as Code, containerization (Docker/Kubernetes), and observability
• Database & Data Systems: Experience with both SQL and NoSQL databases, caching strategies, and event streaming (Kafka preferred)
• API Design: Expertise in RESTful API design, GraphQL, and API gateway patterns

Leadership & Management

• 5+ years of engineering management experience or technical leadership with direct reports
• Proven track record of hiring, developing, and retaining engineering talent
• Experience managing performance, including coaching underperformers and promoting high performers
• Demonstrated ability to balance significant technical contribution (50%+) with people management responsibilities
• Experience working with distributed teams across multiple time zones

Professional Qualities

• Strong technical judgment with ability to make pragmatic trade-offs between perfection and delivery
• Excellent communication skills - ability to explain complex technical concepts to varied audiences
• Growth mindset with continuous learning orientation
• Comfortable with ambiguity and able to drive clarity in uncertain situations
• Cultural sensitivity and experience working in global, multicultural environments

Preferred Qualifications

• Previous experience in banking, financial services, or regulated industries
• Experience with organizational transformation and change management
• Active participation in tech communities through speaking, writing, or open source contributions
• Experience building engineering teams from early stages

Business & Technology Strategy Alignment – 25%

• Serve as the trusted technology advisor to Travel Retail senior business leadership (GM, Commercial, Marketing, Retail Ops, Supply Chain, Finance).
• Translate business strategy, growth plans, and consumer priorities into a clear, outcome driven technology strategy and multiyear roadmap.
• Ensure alignment with Global / Regional enterprise platforms, avoiding duplication and fragmentation.
• Proactively identify opportunities where technology can unlock revenue growth, enhance consumer experience, and improve operational agility.
• Balance speed, scalability, security, and cost in all technology recommendations.

Enterprise Solution & Future CapabilityEnablement – 10%

• Partner with Regional and Global Technology, Product, and Business teams to shape, influence, and evolve future ready enterprise capabilities for the Travel Retail business, aligned to long term commercial and consumer strategy.
• Contributes to the definition of an evolving enterprise solution roadmap for Travel Retail.
• Act as the business technology voice for Travel Retail, ensuring emerging enterprise platforms and initiatives considers the unique characteristics and constraints of the Travel Retail operating model.
• Support experimentation, pilots, and proof of concepts in partnership with Global and Regional teams, helping assess business value, scalability, and readiness before broader adoption.
• Provide strategic input on Travel Retail specific considerations, including:

• Multi partner and distributor led commercial models
• Cross border operations, regulatory, customs, and data residency requirements
• Variable maturity levels, connectivity constraints, and market readiness across regions
• Help Global and Regional teams understand where standard enterprise solutions may require adaptation, sequencing, or alternate deployment approaches for Travel Retail.
• Ensure that emerging solutions and capabilities are enterprise aligned, scalable, secure, and compliant, while remaining pragmatic and appropriate for the current and future state of the Travel Retail business.

Stakeholder Engagement & Governance – 25%

• Build strong, trusted relationships with Travel Retail leadership, global product teams, and regional technology partners.
• Lead technology governance forums to ensure:
• Clear prioritization
• Transparent decision making
• Alignment to enterprise standards
• Provide concise, executive level communication on risks, tradeoffs, and progress.

Cybersecurity, Risk & Business Continuity – 15%

• Act as the Technology Risk and Compliance representative for Travel Retail, ensuring that business‑led initiatives are aligned with enterprise cybersecurity, risk, and compliance standards.
• Partners with Global and Regional Technology, Security, and Risk teams to ensure Travel Retail business requirements are appropriately reflected in enterprise risk frameworks, controls, and policies.
• Maintain visibility of technology risk posture for Travel Retail, including contribution to enterprise Risk Registers, ensuring risks are clearly articulated, prioritized, and escalated in line with policy.
• Support business leadership in understanding and navigating technology risk trade‑offs, including the handling of security exceptions, third‑party risks, and compliance constraints where required by the business.
• Ensure that user access, identity, and provisioning controls for Travel Retail business users and partners are governed in accordance with enterprise standards.
• Act as a key escalation point for technology‑related risk, audit, and security matters impacting the Travel Retail business, working closely with Global and Regional stakeholders through resolution.

Leadership & Capability Building – 25%

• Develop and lead a high performing, business-oriented technology team.
• Coach talent to operate as strategic partners, not service operators.
• Foster a culture of business focus, consumer centricity, accountability, and continuous improvement.

Job Requirements

·       Executive‑level stakeholder engagement and influencing skills

·       Strong commercial, financial, and operational acumen

·       Proven experience aligning technology strategy tobusiness growth priorities

·       Strong understanding of enterprise platforms, omni‑channel ecosystems, and cyberrisk

·       Experience operating in complex, matrixed, globalorganizations

·       Comfort operating in ambiguity, fast‑paced retail, and highlyvisible environments

Job Description

Why this role is important to us

The incumbent has overall responsibility for the management of all operations in Singapore.

This role has responsibility for overseeing Global Delivery’s workforce in Singapore and delivery of the processes and services in partnership with global business and corporate function leaders. The role provides leadership and oversight across the entire footprint in Singapore while ensuring the appropriate structures and accountability are in place with senior stakeholders in the US, Europe and APAC. The role is also responsible for the governance and oversight for areas of compliance within the Singapore regulatory framework.

What you will be responsible for

• Execution and monitoring of Global Delivery service delivery. This role is responsible for ensuring that services delivered across all Global Delivery functional areas are executed in line with service level requirements while leveraging local leadership and developing global and regional best‑practice solutions for clients.

• Partner with global and regional leadership to review the effectiveness of the operating model and build strategies for transformational change aimed at creating synergies and enhanced client outcomes.

• Ensure appropriate integration of Global Delivery into risk and compliance frameworks are established across all business areas and corporate functions operating in Singapore.

• Ensure Global Delivery functional leads are focused on appropriate allocation of resources to improve efficiency and effectiveness across the areas of responsibility and continuously improve overall resiliency.

• Provide leadership for staff on the ground through the establishment of governance, management routines and strong partnerships with global business and corporate function leaders.

• Partner with global business and corporate function leaders to optimize current budgets and planned investments in Singapore.

• Role model State Street’s culture traits in support of enterprise purpose and strategy. Partner with Global Human Resources to attract, engage, develop and retain a high‑performing and diverse workforce that supports a culture of accountability, innovation and continuous improvement.

• Partner with the client service organization to ensure we remain a strong partner, innovator and collaborator for the clients we serve; understand client issues and identify opportunities to improve service delivery.

• Evaluate and track the success of State Street Singapore in reaching its goals leveraging the Objectives and Key Results (OKR) methodology.

What we value

These skills will help you succeed in this role

• Multiple years of experience leading a complex operational or service delivery organization, ideally within the financial services industry.

• Demonstrated ability to successfully operate in a global, matrixed organization and partner across multiple lines of business and corporate functions, with particular emphasis on technology, operations, risk and compliance.

• Strong ability to drive performance improvement within a complex local/global organizational environment.

• Strong financial acumen with experience managing through multiple economic cycles.

• Proven track record in driving improvements towards an inclusive and diverse workplace.

Qualification and Requirements

• Over 15 years of experience running operations within financial services

• Enterprise leadership skills managing client service delivery and business growth.

• Experience interfacing at a senior level with clients, service providers and regulators.

• Strong team leadership, coaching, mentoring, communication and presentation skills

• Strong critical thinking, problem solving, and ethical decision-making skills

• Focus on talent management, optimizing technology and managing operational risk

• An ability to think strategically, managing complexity, change and multiple priorities

• A successful association in major operational model or platform improvements

Position Overview

The Account Director serves as one of JLL's most important leadership positions, responsible for delivery to the client across multiple service lines and geographies while managing diverse responsibilities across different timeframes. This role acts as the primary point of contact for all matters specific and related to the account, building and maintaining strong, long-lasting customer relationships.

Key Accountabilities & Responsibilities

Strategic Leadership & Account Management

• Act as the primary point of contact for all matters specific and related to the account

• Develop forward-looking, peer-reviewed strategic plans that maximize profitability and leverage JLL's capabilities

• Create and execute annual account business plans aligned with client growth and JLL's profitability

• Build and maintain strong, long-lasting customer relationships

• Oversee customer account management including forecast, budget, and tracking of key account metrics

• Ensure seamless and efficient delivery, improving cost optimization, mitigating risk, and fostering sustainable practices, development of the team including cross-skilling

Client Relationship Management

• Conduct regular client engagements including:

• Weekly Operations meetings

• Monthly Management Review meetings

• Quarterly Business Reviews (QBRs)

• Demonstrate strong attention to detail and proactive communication of updates, issues, risk mitigation solutions, and delays

• Proactively engage stakeholders to ensure that on-site client's expectations are met

• Build and develop effective client/stakeholder relationships across multiple levels of the organisations (JLL and Client)

• Serve as on-site key point of contact for Facilities in the client's premises

• Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance

Operational Excellence & Site Operations Management

• Manage all building-related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems

• Ensure compliance with contract requirements and manage risk

• Manage internal reporting such as development tracker, opex and capex pipeline, compliance, risk and issues

• Recommend continuous quality improvement practices and implement Industry Best Practice operations

• Implement building procedures and performance measures and ensure they are maintained at all times

• Ensure all Critical Environment (CEM) requirements are met

• Review existing operations regularly to reduce costs and improve operational standards

• Provide 24/7 emergency call support and site attendance as required

• Co-ordinate critical out-of-hours issues & participate as a key team member in investigations and responses to emergency situations

• Ensure uninterrupted site operations

Business Development & Growth

• Develop new business and identify new business opportunities

• Participate in contract negotiations and agreements

• Expand share of wallet by solving client pain points

• Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network

Team Leadership & People Management

• Build and lead empowered, technically capable account leadership teams whose competencies align with the client's industry and business

• Foster talent development and conduct quality career development conversations

• Manage diverse teams across different timeframes and geographies

• Manage and coach team members

• Develop and sustain a high-quality, well-motivated team

• Ensure high staff morale, trust and work ethics

• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

• Mentor and enable Training & Development of team members

• Ensure staff development to anticipate/meet client's requirements

IFM-Specific Responsibilities

• Oversee integrated facilities management services including hard and soft services

• Manage IFM service delivery models (self-performed and sub-contracted) covering:

• Facility management

• Engineering services

• Workplace services

• EHS

• Site services and Minor Works

• Ground maintenance

• Employee services

• Utilities and energy

• Specialty services

• Ensure governance and account management structures are in place

• Identify account-level resources for quality management and implementation of global playbooks

• Sponsor the Asset Management Program and Audit program allocating resources and ensuring delivery execution

Procurement & Vendor Management

• Manage all 3rd party/subcontractor performance

• Ensure vendors are well-managed, delivering services on time and within budget

• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

• Ensure vendors are selected based on their familiarity with the local market situation, enabling them to offer timely and effective responses to service requests

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs

• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

• Ensure contracts are continually assessed to deliver best value to the client

Financial Management

• Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

• Ensure financial processes are followed at all times with no non-compliance outcomes

• Understanding of account financials, contract management, and commercial excellence

• Develop and oversee the forecast and budget management for the account

Health, Safety, Security & Environment (HSSE) Management

• Ensure the provision of a safe working environment

• Ensure compliance with statutory regulations on fire, health and safety standards

• Ensure all working environments meet all requisite OH&S Standards

• Support the Account HSSE Manager with determining appropriate actions to address risks and opportunities

Risk Management

• Ensure a property risk management program including audits is implemented and maintained

• Ensure disaster recovery and business continuity plans are implemented and maintained

• Ensure escalation procedures and incident reporting procedures are implemented and in place

• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

• Act as an escalation point for issues that require resolution and/or support

Performance Management

• Achieve Key Performance Indicators and Service Level Agreement targets

• Attain client KPIs

• Ensure continual service improvements

• Maintain client satisfaction at the highest level - >8 Net Promoter Score

Administrative Support

• Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs-be basis

Key Result Areas

• Uninterrupted site operations

• Client satisfaction

• Continual service improvements

• Attaining client KPIs

• Account profitability and growth

• Team development and retention

Required Qualifications

Education

• Bachelor's/Diploma in Mechanical/Electrical/Building/Facilities Management mechanical bias prefered

• Advanced degree or professional certifications are advantageous

Experience

• Minimum 10 years in Facility Management with proven team management and leadership experience

• Minimum 3+ years in similar multi-service line Account Leadership position

• Background in Manufacturing operations / semiconductor industry preferable

• Proven track record managing multiple scaling accounts or small/medium size regional enterprise accounts

• Demonstrable experience in facilities management and corporate real estate

Technical Knowledge & Skills

• Client-centric: Deep empathy, transparent communication and passion to meet client needs

• Authentic leadership: Ability to earn respect, build trust, and demonstrate integrity

• Solution-oriented: Capability to uncover opportunities and turn challenges into valuable outcomes through coherent strategy development and plan execution

• Growth-driven: Focus on enhancing client experience while seeking continuous improvement

• Relationship management: Strong ability to build trust, loyalty, and long-term partnerships

• Financial acumen: Understanding of account financials, contract management, and commercial excellence

• Strong analytical, presentation, excellent communication and organization skills

• Knowledge of Occupational Health and Safety requirements

• Knowledge of M&E systems, Financial & Management Reporting

• Strong communication and interpersonal skills with the ability to build rapport quickly

• Sound computer skills in Microsoft Office

• Demonstrated ability to manage multiple and complex operational matters on a daily basis

Personal Attributes

• Strong personal brand reflecting reputation, expertise, and professional image

• Credibility and passion as a knowledgeable professional who delivers on promises

• Influence to drive decisions and positively impact client outcomes

• Ability to work under pressure and manage emergency situations

• Delivers with, and for, the team as an integrated and hands-on team player

• Executes with speed and leverages capabilities of the team and platform to integrate into workable and structured plans

• Flexibility to provide 24/7 support when required

Position Overview

The Account Director serves as one of JLL's most important leadership positions, responsible for delivery to the client across multiple service lines and geographies while managing diverse responsibilities across different timeframes. This role acts as the primary point of contact for all matters specific and related to the account, building and maintaining strong, long-lasting customer relationships.

Key Accountabilities & Responsibilities

Strategic Leadership & Account Management

• Act as the primary point of contact for all matters specific and related to the account

• Develop forward-looking, peer-reviewed strategic plans that maximize profitability and leverage JLL's capabilities

• Create and execute annual account business plans aligned with client growth and JLL's profitability

• Build and maintain strong, long-lasting customer relationships

• Oversee customer account management including forecast, budget, and tracking of key account metrics

• Ensure seamless and efficient delivery, improving cost optimization, mitigating risk, and fostering sustainable practices, development of the team including cross-skilling

Client Relationship Management

• Conduct regular client engagements including:

• Weekly Operations meetings

• Monthly Management Review meetings

• Quarterly Business Reviews (QBRs)

• Demonstrate strong attention to detail and proactive communication of updates, issues, risk mitigation solutions, and delays

• Proactively engage stakeholders to ensure that on-site client's expectations are met

• Build and develop effective client/stakeholder relationships across multiple levels of the organisations (JLL and Client)

• Serve as on-site key point of contact for Facilities in the client's premises

• Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance

Operational Excellence & Site Operations Management

• Manage all building-related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems

• Ensure compliance with contract requirements and manage risk

• Manage internal reporting such as development tracker, opex and capex pipeline, compliance, risk and issues

• Recommend continuous quality improvement practices and implement Industry Best Practice operations

• Implement building procedures and performance measures and ensure they are maintained at all times

• Ensure all Critical Environment (CEM) requirements are met

• Review existing operations regularly to reduce costs and improve operational standards

• Provide 24/7 emergency call support and site attendance as required

• Co-ordinate critical out-of-hours issues & participate as a key team member in investigations and responses to emergency situations

• Ensure uninterrupted site operations

Business Development & Growth

• Develop new business and identify new business opportunities

• Participate in contract negotiations and agreements

• Expand share of wallet by solving client pain points

• Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network

Team Leadership & People Management

• Build and lead empowered, technically capable account leadership teams whose competencies align with the client's industry and business

• Foster talent development and conduct quality career development conversations

• Manage diverse teams across different timeframes and geographies

• Manage and coach team members

• Develop and sustain a high-quality, well-motivated team

• Ensure high staff morale, trust and work ethics

• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

• Mentor and enable Training & Development of team members

• Ensure staff development to anticipate/meet client's requirements

IFM-Specific Responsibilities

• Oversee integrated facilities management services including hard and soft services

• Manage IFM service delivery models (self-performed and sub-contracted) covering:

• Facility management

• Engineering services

• Workplace services

• EHS

• Site services and Minor Works

• Ground maintenance

• Employee services

• Utilities and energy

• Specialty services

• Ensure governance and account management structures are in place

• Identify account-level resources for quality management and implementation of global playbooks

• Sponsor the Asset Management Program and Audit program allocating resources and ensuring delivery execution

Procurement & Vendor Management

• Manage all 3rd party/subcontractor performance

• Ensure vendors are well-managed, delivering services on time and within budget

• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

• Ensure vendors are selected based on their familiarity with the local market situation, enabling them to offer timely and effective responses to service requests

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs

• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

• Ensure contracts are continually assessed to deliver best value to the client

Financial Management

• Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

• Ensure financial processes are followed at all times with no non-compliance outcomes

• Understanding of account financials, contract management, and commercial excellence

• Develop and oversee the forecast and budget management for the account

Health, Safety, Security & Environment (HSSE) Management

• Ensure the provision of a safe working environment

• Ensure compliance with statutory regulations on fire, health and safety standards

• Ensure all working environments meet all requisite OH&S Standards

• Support the Account HSSE Manager with determining appropriate actions to address risks and opportunities

Risk Management

• Ensure a property risk management program including audits is implemented and maintained

• Ensure disaster recovery and business continuity plans are implemented and maintained

• Ensure escalation procedures and incident reporting procedures are implemented and in place

• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

• Act as an escalation point for issues that require resolution and/or support

Performance Management

• Achieve Key Performance Indicators and Service Level Agreement targets

• Attain client KPIs

• Ensure continual service improvements

• Maintain client satisfaction at the highest level - >8 Net Promoter Score

Administrative Support

• Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs-be basis

Key Result Areas

• Uninterrupted site operations

• Client satisfaction

• Continual service improvements

• Attaining client KPIs

• Account profitability and growth

• Team development and retention

Required Qualifications

Education

• Bachelor's/Diploma in Mechanical/Electrical/Building/Facilities Management mechanical bias prefered

• Advanced degree or professional certifications are advantageous

Experience

• Minimum 10 years in Facility Management with proven team management and leadership experience

• Minimum 3+ years in similar multi-service line Account Leadership position

• Background in Manufacturing operations / semiconductor industry preferable

• Proven track record managing multiple scaling accounts or small/medium size regional enterprise accounts

• Demonstrable experience in facilities management and corporate real estate

Technical Knowledge & Skills

• Client-centric: Deep empathy, transparent communication and passion to meet client needs

• Authentic leadership: Ability to earn respect, build trust, and demonstrate integrity

• Solution-oriented: Capability to uncover opportunities and turn challenges into valuable outcomes through coherent strategy development and plan execution

• Growth-driven: Focus on enhancing client experience while seeking continuous improvement

• Relationship management: Strong ability to build trust, loyalty, and long-term partnerships

• Financial acumen: Understanding of account financials, contract management, and commercial excellence

• Strong analytical, presentation, excellent communication and organization skills

• Knowledge of Occupational Health and Safety requirements

• Knowledge of M&E systems, Financial & Management Reporting

• Strong communication and interpersonal skills with the ability to build rapport quickly

• Sound computer skills in Microsoft Office

• Demonstrated ability to manage multiple and complex operational matters on a daily basis

Personal Attributes

• Strong personal brand reflecting reputation, expertise, and professional image

• Credibility and passion as a knowledgeable professional who delivers on promises

• Influence to drive decisions and positively impact client outcomes

• Ability to work under pressure and manage emergency situations

• Delivers with, and for, the team as an integrated and hands-on team player

• Executes with speed and leverages capabilities of the team and platform to integrate into workable and structured plans

• Flexibility to provide 24/7 support when required

Frequent regional and international travel required.

Job Purpose:

The Purchasing Director will oversee sourcing, procurement, and supplier management of building materials—specifically floor tiles, wooden products, and renovation-related items—for company projects and new branch developments in Singapore. This role requires strong knowledge of renovation materials, negotiation skills, and the ability to build and maintain supplier relationships across multiple countries.

Key Responsibilities:

• Sourcing & Procurement
  Identify, evaluate, and qualify suppliers in China, Vietnam, Thailand, Malaysia, and other relevant markets.
  Purchase renovation materials including tiles, wood products, fixtures, and other fit-out essentials.
  Ensure quality standards, specifications, and timelines are met.
• Supplier & Vendor Management
  Negotiate pricing, contracts, and delivery schedules with suppliers.
  Maintain strong supplier relationships and develop alternative sourcing options to ensure competitive advantage.
  Conduct regular supplier audits and quality checks.
• Logistics & Coordination
  Manage import/export documentation, shipping, and customs clearance for goods to Singapore.
  Coordinate with project teams and contractors to ensure timely material delivery for renovation works and new branch openings.
• Budget & Cost Control
  Monitor purchasing budgets, cost-saving opportunities, and supplier payment terms.
  Provide regular procurement reports to management.
• Project Support
  Work closely with renovation and operations teams for upgrading works or new branch openings.
  Ensure material availability aligns with project schedules.

Requirements:

• Proven experience (5+ years) in purchasing/procurement, preferably in building materials / renovation / interior fit-out industry.
• Strong knowledge of tiles, wood products, flooring, and renovation-related items.
• Regional procurement experience in China, Vietnam, Thailand, and Malaysia.
• Excellent negotiation, communication, and vendor management skills.
• Ability to travel frequently across countries and to Singapore when required.

Employment Details:

• Reports to: Director / Head of Operations (Singapore HQ)
• Travel: Extensive regional travel required
• Base Location: Flexible (not Singapore)

JOB SUMMARY

This role could be based in Hong Kong and Singapore. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

The Hive Lead is accountable for shaping and driving the strategic direction of a Hive, ensuring multiple squads and journeys deliver cohesive outcomes that align with both Group and Domain priorities. They hold delegated authority to align backlogs, resolve cross-squad dependencies, and steer delivery governance to maximize value at scale. Their core ethos is to connect strategy to execution – making informed decisions that balance business priorities, customer value, and long-term capability uplift, while fostering collaboration and continuous improvement across the Hive.

The primary purpose of this position is to shape, build, Scale a digital first Wealth Lending proposition across Private Banking and Retail Banking.

• The role drives the transformation of wealth lending products and journeys to enable real time credit decisions, optimal collateral utilisation, responsible leverage adoption, and scalable operations, while ensuring strong credit, risk and regulatory controls.

• The Hive Lead owns the end to end product vision, delivery and outcomes for Wealth Lending digital capabilities across client facing and internal channels, working in close partnership with Credit, Risk, Technology, Operations and Front Office.

The Bank is aiming to build & grow wealth product capability through digital and self-direct channels. This Product Owner (PO) role is to drive the agile technology projects to establish a robust price discovery and execution platform. It is also required to build system interface with upstream systems (e.g. client information check) and downstream systems (e.g. booking trades into core banking platforms) to streamline operation flow and improve users (including clients) experience and frontline productivity.

As Hive Lead, you will develop and maintain a vision for agile technology projects and be responsible for communicating the vision to the scrum team. Be responsible for agile technology projects and features from concept to final implementation. In particular,

• have a good understanding of wealth management products, it's processes and relevance to clients.

• Define and own the strategic digital product vision and roadmap for the wealth management product suite.

• Align product strategy with business goals, market trends, and client needs.

• Develop a competitive product strategy across relevant asset classes

• Monitor market dynamics and regulatory changes, ensuring products remain competitive and compliant.

As Hive Lead, you will lead a team of Product Owners and collaborate closely with architects, business stakeholders and development teams to ensure that business, quality and functional goals are met with each release. Be responsible for the design, usability, quality and delivery of agile technology projects and features.

As the subject matter expert, this role is to determine business requirements, review technology project plans from the business perspective, and ensure new technology capabilities are embedded in business processes to deliver benefits. Ensure smooth execution on the ground, and communicate the changes delivered to relevant stakeholders including front office.

RESPONSIBILITIES

• Accountable for translating Group and Domain strategy into Hive outcomes by aligning product roadmaps and squad delivery to customer journey, regulatory standards and business priorities – ensuring measurable value and continuous improvement across the Hive.

• Ensure the Hive’s purpose, mission, and value contribution to Group strategy are clearly understood by Product Owners, squads, and stakeholders.

• Mentor and coach Senior Product Owners, and Product Owners, uplifting product ownership capability within the Hive.

• Drive alignment to the One Delivery model, enabling consistent customer experiences, optimized capacity, and delivery efficiency across all squads and Hive.

• Embed Hive strategy into product roadmaps and squad backlogs that map to the end-to-end customer journey and regulatory requirements, driving cohesive, compliant and value-driven delivery across the Hive.

• Shape and prioritize Hive’s backlog and drive outcomes, ensuring squad roadmaps contribute to domain strategic outcomes and organizational scorecard priorities.

• Provide transparency on Hive’s delivery, measuring and communicating outcomes against OKRs, scorecards, and benefit realization metrics.

• Align investment and strategic direction across functions, ensuring collaboration across different Domains, and different Hives.

• Oversee delivery progress across squads, resolving cross-squad dependencies and risks to enable cohesive end-to-end outcomes.

• Anticipate and address systemic organization impediments that constrain productivity, quality, or timely delivery across the Hive.

• Act as the primary point of contact for senior business leaders, technology partners, and external stakeholders on Hive’s priorities and outcomes.

• Foster culture of continuous improvement, innovation, and agile mindset across squads and stakeholders.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Product Leadership, Engagement & Strategy

• Champion the voice of the customer

• Maintains a clear, compelling “north star” for the Hive, and ensure it evolves in response to market shifts, customer insight, and internal feedback.

• Take ownership of the Hive purpose by ensuring each member fully understands and embraces the Hive’s vision & mission

• Instil a high-performance culture and true “self-organizing” team by empowering the Squad, celebrate achievements, learning from review/feedback and conducting retrospective for continuous improvement.

• Drive an outcome-over-output mindset squads by encouraging squads to focus on customer value and measurable results.

• Empower Product Owner to make decision for their squad within guardrails defined by compliance, architecture, regulatory, and standards.

• Create a psychological safety, trust, an environment where innovation and candour are valued.

• Invest in the growth of Product Owners through coaching, peer learning, and capability building so that Hive’s maturity and consistency improve over time.

• Actively build relationships with key stakeholders i.e. Domain Lead, Engineering Leads, Domain Tech Lead, Solutions Architect, UI/UX designers, Business stakeholders to influence outcomes

• Translate Group’s and Domain’s strategy into actionable backlogs that coordinate squad effort and Hive’s trade-off.

• Ensure that strategic investments include non-functional priorities (security, performance, resilience) , regulatory compliance, and technical health.

• Accountable for ensuring compliance and risk adherence of products and service, engage with stakeholders to ensure necessary controls are adhered to and approvals are obtained.

Product Discovery and Experimentation

• Champion and integrate a culture of evidence driven decision making

• Foster culture of safe-to-fail experimentation, where squads are encouraged to test, learn, and adapt without penalty.

• Encourage technical discovery studies to maximize existing investments & where necessary, develop complementary, scalable and cost efficient technical solutions.

• Encourage cross-domain learning to enrich product discovery phase.

• Establish continuous discovery and experimentation as a core Hive practice, embedding it into ways of working across squads.

• Ensure discovery insights and outcomes are translated into strategic roadmaps and shape long-term Hive direction.

• Allocate capacity and resources for testing critical assumptions before committing large-scale delivery investments.

Product Analytics and Benefit Realization

• Define and monitor Hive-level benefit metrics and OKRs, ensuring delivery outcomes translate into measurable business and customer value.

• Establish governance for benefit realization tracking, embedding consistent methods for measuring impact across squads and initiatives.

• Ensure investments decisions are informed by data, requiring squads to demonstrate expected benefit upfront and validate them post-delivery

• Promote transparency of value delivery, providing senior stakeholders with clear reporting on realised benefits versus planned outcomes.

• Continuously adapt Hive strategy based on insights, using product analytics and benefit data to refine priorities, redirect investments, and maximize long-term impact.

Technical Capabilities and Excellence

• Champion technical excellence by defining and governing Hive-wide engineering and architectural standards, ensuring modularity, scalability, interoperability, and alignment with Group Technology strategy.

• Sponsor and protect capacity for technical debt remediation and refactoring, ensuring sustainable delivery alongside feature build.

• Establish Hive-level mechanism to monitor technical health, using metrics such as system performance, incident occurrences, resilience, and maintainability.

• Encourage innovation under guardrails, allowing squads to pilot emerging tools and technologies while ensuring compliance and scalability.

Key Stakeholders

• Domain Leads

• Domain Tech Leads

• Engineering Leads

• Technology Chapter Area Leads

• Production Engineering Chapter Area Leads

• Solution Architects

• PO Chapter members & Leads

• UI/UX Designers

• Business Stakeholders

Domain Knowledge

• Product Strategy & Vision

• Define and own the Wealth Lending digital product vision and roadmap, aligned to WRB growth priorities, credit risk appetite and client suitability standards.

• Expand and modernise Wealth Lending products (e.g. overdrafts, SBL, portfolio backed lending, structured leverage) with clear guardrails, eligibility and suitability controls.

• Drive responsible leverage adoption, ensuring lending solutions enhance client outcomes and portfolio health rather than amplify risk.

• Digital Lending Enablement

• Enable instant, point of sale lending decisions for investment leverage and portfolio backed credit across digital and RM assisted channels.

• Deliver real time collateral monitoring, valuation and utilisation, including risk based margining and early warning indicators.

• Provide intuitive tools for clients and RMs to simulate leverage impact, borrowing capacity and portfolio outcomes.

• Credit, Risk & Controls

• Embed risk based credit decisioning, suitability checks and policy rules into digital journeys.

• Partner with Credit and Risk to ensure lending capabilities comply with regulatory, policy and governance requirements across jurisdictions.

• Implement smart risk triggers, alerts and controls to proactively manage shortfalls, breaches and portfolio stress.

• Operational Excellence & Automation

• Reduce manual credit and lending operations through digital documentation, automated workflows and straight through processing.

• Improve scalability, accuracy and turnaround times across onboarding, collateral management, loan servicing and monitoring.

• Drive simplification and standardisation of processes to reduce operational risk and cost.

• Key Outcomes & Success Measures

• Increased digital adoption of Wealth Lending products across PB and RB channels.

• Reduced credit decision turnaround time and manual processing effort.

• Improved collateral utilisation efficiency and proactive risk management.

• Strong alignment between growth, client suitability and credit portfolio health.

• Scalable, compliant and resilient Wealth Lending platform.

Our Ideal Candidate

• Experience in global diverse organisation in building overall capability and technical expertise for 8+ years

• Have a good understanding and/or relevant experience in Wealth Lending, Credit, Margin Financing or Secured Lending.

• Strong understanding of collateralised lending, margining, portfolio backed credit and risk management.

• Proven experience delivering digital, real time decisioning platforms at scale.

• Ability to operate effectively in a highly regulated, multi market environment.

• Strong stakeholder management skills with senior business, credit and technology leaders.

• Experience in industry bench marking for technical skills

• Experience in identifying skill gaps and mitigate risks to deliverables

• Bachelor's degree in Business, Finance or a related field (or equivalent experience)

• Previous experience as a Product Owner or similar role in banking product delivery using agile framework

• Customer-centric mindset with a passing for delivery high-quality products that meet or exceed customer expectations and drive business value

• Strong understanding of Agile principles and methodologies, including Scrum, Kanban, or Lean, and experience working in agile development teams

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and customers

• Analytical mindset with the ability to prioritise competing demands, make data-driven decisions, and adapt to changing requirements and priorities

• Leadership qualities with the ability to influence and motivate team members, foster a culture of innovation and collaboration, and drive results in a fast-paced environment

• Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development

• Familiarity with SDLC processes and methodologies is a plus

• Strong problem-solving skills and a proactive approach to addressing challenges and overcoming obstacles in product development and delivery

• Relevant certifications to demonstrate expertise and commitment to the field e.g., PSPO I, PSPO II, CSPO

Role Specific Technical Competencies

• Tech Debt

• Software Product Delivery

• Enterprise Change Delivery

• Strong risk evaluation experience in Capital Markets / Wealth Management products

• An ideal candidate should have 5 years of experience in technology & business

• Extensive knowledge in financial market products

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We are seeking a highly experienced Lead Solution Architect with a strong background in the financial industry to lead the design, evaluation, and delivery of technical solution architectures for enterprise-level projects. This role requires a blend of technical leadership, stakeholder management, and hands-on architecture expertise across systems integration, cloud, and banking technologies.

Key Responsibilities

• Drive the conceptualization and delivery of solution architectures aligned with project requirements and enterprise IT strategy.
• Participate in vendor, product, and technology evaluation and selection.
• Collaborate with enterprise architects, SMEs, and product vendors to ensure solutions align with IT standards and project objectives.
• Act as the bridge between enterprise architecture and technical delivery teams.
• Provide technical leadership in evaluating new technologies, frameworks, and platform capabilities.
• Mentor technical teams on architecture principles and design patterns.
• Develop, review, and maintain solution architecture documentation.
• Lead solution discussions with SMEs, domain architects, and vendors to finalize end-to-end architecture design.
• Validate solution design with business analysts and functional architects against business and non-functional requirements.
• Communicate and gain buy-in for solutions with IT management and enterprise boards.
• Research and innovate to stay current with industry and technology trends.
• Apply knowledge of financial industry risks, compliance, and regulatory requirements.

Job Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related field.
• 10+ years’ experience in the financial industry, including 7+ years in solution architecture roles.
• Strong expertise in system and project implementation lifecycle within banking.
• Proven experience in designing scalable, resilient, and secure architectures integrating channels, systems, middleware, and data warehouses.
• Experience with commercial off-the-shelf (COTS) product integration and cloud solutions.
• Knowledge of enterprise application integration, microservices architecture, and cloud computing.
• Exposure to system and network infrastructure is a plus.
• Experience with application modernization, migration strategies, and tools.
• Broad knowledge of banking technologies and trends.
• Familiar with DevSecOps, CI/CD, containerization, and programming (Java/.NET).
• Hands-on expertise with Oracle and MS-SQL databases.
• Experience with Microsoft Azure services (APIM, Function App, Logic Apps, Azure SQL DB).
• Familiarity with RedHat OpenShift and monitoring tools like IBM Instana.
• Strong background in middleware technologies (IBM MQ, IWA, MFT).
• Domain experience in at least one of the following:Payments
  Customer onboarding & AML
  Digital workflow
  Data warehouse & analytics
  
• Certifications in TOGAF, Cloud Solution Architecture, or equivalent are highly desirable.
• Excellent communication, interpersonal, and presentation skills.
• Strong problem-solving mindset, analytical thinking, and attention to detail.

Interested candidates please email your latest resume to subagio@tangspac.com

Job Summary

This role could be based in Singapore and Hong Kong. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

The Hive Lead is accountable for shaping and driving the strategic direction of a Hive, ensuring multiple squads and journeys deliver cohesive outcomes that align with both Group and Domain priorities. They hold delegated authority to align backlogs, resolve cross-squad dependencies, and steer delivery governance to maximize value at scale. Their core ethos is to connect strategy to execution – making informed decisions that balance business priorities, customer value, and long-term capability uplift, while fostering collaboration and continuous improvement across the Hive.

The primary purpose of this position is to develop and transform the Cash Equities and Exchange Trading capability across Private Banking and Retail Banking.

• The role owns the end to end digital trading proposition, delivering seamless global market access, high performance execution, integrated market insights, and strong operational controls across client facing and internal channels.

• The Hive Lead ensures that trading capabilities are scalable, resilient, compliant and client centric, while meeting institutional standards for availability, performance, risk management and post trade integrity.

The Bank is aiming to build & grow wealth product capability through digital and self-direct channels. This Product Owner (PO) role is to drive the agile technology projects to establish a robust price discovery and execution platform. It is also required to build system interface with upstream systems (e.g. client information check) and downstream systems (e.g. booking trades into core banking platforms) to streamline operation flow and improve users (including clients) experience and frontline productivity.

Key Responsibilities

As Hive Lead, you will develop and maintain a vision for agile technology projects and be responsible for communicating the vision to the scrum team. Be responsible for agile technology projects and features from concept to final implementation. In particular,

• have a good understanding of wealth management products, it's processes and relevance to clients.

• Define and own the strategic digital product vision and roadmap for the wealth management product suite.

• Align product strategy with business goals, market trends, and client needs.

• Develop a competitive product strategy across relevant asset classes

• Monitor market dynamics and regulatory changes, ensuring products remain competitive and compliant.

As Hive Lead, you will lead a team of Product Owners and collaborate closely with architects, business stakeholders and development teams to ensure that business, quality and functional goals are met with each release. Be responsible for the design, usability, quality and delivery of agile technology projects and features.

As the subject matter expert, this role is to determine business requirements, review technology project plans from the business perspective, and ensure new technology capabilities are embedded in business processes to deliver benefits. Ensure smooth execution on the ground, and communicate the changes delivered to relevant stakeholders including front office.

• Accountable for translating Group and Domain strategy into Hive outcomes by aligning product roadmaps and squad delivery to customer journey, regulatory standards and business priorities – ensuring measurable value and continuous improvement across the Hive.

• Ensure the Hive’s purpose, mission, and value contribution to Group strategy are clearly understood by Product Owners, squads, and stakeholders.

• Mentor and coach Senior Product Owners, and Product Owners, uplifting product ownership capability within the Hive.

• Drive alignment to the One Delivery model, enabling consistent customer experiences, optimized capacity, and delivery efficiency across all squads and Hive.

• Embed Hive strategy into product roadmaps and squad backlogs that map to the end-to-end customer journey and regulatory requirements, driving cohesive, compliant and value-driven delivery across the Hive.

• Shape and prioritize Hive’s backlog and drive outcomes, ensuring squad roadmaps contribute to domain strategic outcomes and organizational scorecard priorities.

• Provide transparency on Hive’s delivery, measuring and communicating outcomes against OKRs, scorecards, and benefit realization metrics.

• Align investment and strategic direction across functions, ensuring collaboration across different Domains, and different Hives.

• Oversee delivery progress across squads, resolving cross-squad dependencies and risks to enable cohesive end-to-end outcomes.

• Anticipate and address systemic organization impediments that constrain productivity, quality, or timely delivery across the Hive.

• Act as the primary point of contact for senior business leaders, technology partners, and external stakeholders on Hive’s priorities and outcomes.

• Foster culture of continuous improvement, innovation, and agile mindset across squads and stakeholders.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Product Leadership, Engagement & Strategy

• Champion the voice of the customer

• Maintains a clear, compelling “north star” for the Hive, and ensure it evolves in response to market shifts, customer insight, and internal feedback.

• Take ownership of the Hive purpose by ensuring each member fully understands and embraces the Hive’s vision & mission

• Instil a high-performance culture and true “self-organizing” team by empowering the Squad, celebrate achievements, learning from review/feedback and conducting retrospective for continuous improvement.

• Drive an outcome-over-output mindset squads by encouraging squads to focus on customer value and measurable results.

• Empower Product Owner to make decision for their squad within guardrails defined by compliance, architecture, regulatory, and standards.

• Create a psychological safety, trust, an environment where innovation and candour are valued.

• Invest in the growth of Product Owners through coaching, peer learning, and capability building so that Hive’s maturity and consistency improve over time.

• Actively build relationships with key stakeholders i.e. Domain Lead, Engineering Leads, Domain Tech Lead, Solutions Architect, UI/UX designers, Business stakeholders to influence outcomes

• Translate Group’s and Domain’s strategy into actionable backlogs that coordinate squad effort and Hive’s trade-off.

• Ensure that strategic investments include non-functional priorities (security, performance, resilience) , regulatory compliance, and technical health.

• Accountable for ensuring compliance and risk adherence of products and service, engage with stakeholders to ensure necessary controls are adhered to and approvals are obtained.

Product Discovery and Experimentation

• Champion and integrate a culture of evidence driven decision making

• Foster culture of safe-to-fail experimentation, where squads are encouraged to test, learn, and adapt without penalty.

• Encourage technical discovery studies to maximize existing investments & where necessary, develop complementary, scalable and cost efficient technical solutions.

• Encourage cross-domain learning to enrich product discovery phase.

• Establish continuous discovery and experimentation as a core Hive practice, embedding it into ways of working across squads.

• Ensure discovery insights and outcomes are translated into strategic roadmaps and shape long-term Hive direction.

• Allocate capacity and resources for testing critical assumptions before committing large-scale delivery investments.

Product Delivery and Execution

• Champion continuous improvement at Hive scale, leveraging retrospectives and insight to uplift delivery maturity.

• Maintain oversight of Hive backlogs, ensuring squad priorities align to strategic outcomes, resolve dependencies, and meet governance standards.

• Ensure transparency of delivery flow, surfacing risks, dependencies, and bottlenecks across squads at Hive level

• Mandate and govern delivery standards, including engineering practices, testing consistency, and non-functional requirements.

• Align squads on synchronized planning and delivery cadences, driving cohesion and predictability across the Hive.

• Define and track Hive-Level delivery metrics, holding squads accountable for value delivery, quality, and timeliness.

• Safeguard compliance, risks, and architectural requirements, embedding them into delivery as non-negotiables.

• Promote incremental, outcome-driven delivery, encouraging smaller, testable releases that accelerate feedback and reduce risks.

• Ensure all squads embed both Change Delivery Standard (CDS) and Group’s Enterprise Software Delivery Lifecycle (eSDLC) throughout the lifecycle of the product or service.

Product Analytics and Benefit Realization

• Define and monitor Hive-level benefit metrics and OKRs, ensuring delivery outcomes translate into measurable business and customer value.

• Establish governance for benefit realization tracking, embedding consistent methods for measuring impact across squads and initiatives.

• Ensure investments decisions are informed by data, requiring squads to demonstrate expected benefit upfront and validate them post-delivery

• Promote transparency of value delivery, providing senior stakeholders with clear reporting on realised benefits versus planned outcomes.

• Continuously adapt Hive strategy based on insights, using product analytics and benefit data to refine priorities, redirect investments, and maximize long-term impact.

Technical Capabilities and Excellence

• Champion technical excellence by defining and governing Hive-wide engineering and architectural standards, ensuring modularity, scalability, interoperability, and alignment with Group Technology strategy.

• Sponsor and protect capacity for technical debt remediation and refactoring, ensuring sustainable delivery alongside feature build.

• Establish Hive-level mechanism to monitor technical health, using metrics such as system performance, incident occurrences, resilience, and maintainability.

• Encourage innovation under guardrails, allowing squads to pilot emerging tools and technologies while ensuring compliance and scalability.

Key stakeholders

• Domain Leads

• Domain Tech Leads

• Engineering Leads

• Technology Chapter Area Leads

• Production Engineering Chapter Area Leads

• Solution Architects

• PO Chapter members & Leads

• UI/UX Designers

• Business Stakeholders

Domain Knowledge

• Product Strategy & Vision

o Define and own the Exchange Access & Trading product vision and roadmap for Cash Equities, aligned to WRB growth priorities and client segment needs.

o Provide seamless global market access across major exchanges with competitive pricing, high availability and superior user experience.

o Drive consistency of trading capability across Private Banking and Retail Banking while allowing for segment specific differentiation.

• Trading Performance & Platform Resilience

o Enhance trading performance through low latency execution, reliable order routing and resilient order management.

o Ensure high platform availability, scalability and operational resilience during peak market conditions and volatile periods.

o Partner with Technology and Production Engineering to continuously improve throughput, stability and recovery capabilities.

• Digital Trading Experience & Market Insights

o Integrate market data, analytics and trading actions into a unified, intuitive experience across digital and RM assisted channels.

o Enable clients and internal users to move seamlessly from market insight to execution with minimal friction.

o Improve transparency of pricing, execution quality and trade status across the trading lifecycle.

• Post Trade & Operational Controls

o Strengthen operational controls across order management, trade validation, settlement, entitlements and P&L.

o Reduce operational risk through automation, straight through processing and robust exception management.

o Ensure accurate and timely downstream processing, reporting and reconciliation.

• Risk, Governance & Compliance

o Embed risk, conduct and regulatory requirements into trading journeys by design.

o Partner closely with Risk, Compliance and Operations to ensure adherence to market regulations, exchange rules and internal policies.

o Proactively identify and remediate control gaps across the trade lifecycle.

• Delivery & Stakeholder Management

o Lead multiple cross functional squads spanning Product, Technology, Operations, Risk and Markets.

o Own and prioritise the Hive backlog to balance feature delivery, resilience, regulatory change and technical health.

o Act as the senior business counterpart to Technology, ensuring delivery outcomes are measurable and value driven.

o Provide clear, outcome focused updates to senior management and governance forums.

• Key Outcomes & Success Measures

o Increased digital adoption and trading volumes across Cash Equities channels.

o Improved execution performance, platform availability and resilience.

o Reduced operational errors, breaks and manual interventions.

o Stronger control environment across order to settlement lifecycle.

o Enhanced client and RM trading experience across PB and RB.

Our Ideal Candidate

• Experience in global diverse organisation in building overall capability and technical expertise for 8+ years

• Have a good understanding and/or relevant experience in Cash Equities, Exchange Trading or Electronic Trading.

• Strong understanding of order management, execution, market connectivity and post trade processing.

• Proven experience delivering high availability, low latency trading platforms.

• Experience operating in highly regulated, multi market environments.

• Strong stakeholder management skills across business, technology and control partners.

• Ability to operate effectively in a highly regulated, multi market environment.

• Strong stakeholder management skills with senior business, credit and technology leaders.

• Experience in industry bench marking for technical skills

• Experience in identifying skill gaps and mitigate risks to deliverables

• Bachelor's degree in Business, Finance or a related field (or equivalent experience)

• Previous experience as a Product Owner or similar role in banking product delivery using agile framework

• Customer-centric mindset with a passing for delivery high-quality products that meet or exceed customer expectations and drive business value

• Strong understanding of Agile principles and methodologies, including Scrum, Kanban, or Lean, and experience working in agile development teams

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and customers

• Analytical mindset with the ability to prioritise competing demands, make data-driven decisions, and adapt to changing requirements and priorities

• Leadership qualities with the ability to influence and motivate team members, foster a culture of innovation and collaboration, and drive results in a fast-paced environment

• Knowledge of product management tools and techniques, such as user story mapping, personas, MVP, and other product roadmap development

• Familiarity with SDLC processes and methodologies is a plus

• Strong problem-solving skills and a proactive approach to addressing challenges and overcoming obstacles in product development and delivery

• Relevant certifications to demonstrate expertise and commitment to the field e.g., PSPO I, PSPO II, CSPO

Role Specific Technical Competencies

• Tech Debt

• Software Product Delivery

• Enterprise Change Delivery

• Strong risk evaluation experience in Capital Markets / Wealth Management products

• An ideal candidate should have 5 years of experience in technology & business

• Extensive knowledge in financial market products

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers