Total 2 Director/C-Level job vacancies

We are seeking an exceptional Director of Front of House to lead the strategic direction and operational excellence of all front-facing hotel experiences at Conrad Singapore Marina Bay.

As a key member of the leadership team reporting to the Hotel Manager, you will oversee all guest touchpoints—from arrival to departure—ensuring a seamless, personalized, and luxury experience aligned with Conrad and Hilton brand standards.

You will lead multiple operational teams including Front Desk, Guest Experience (Executive Lounge), Concierge, Bell Services, Lobby Ambassadors, Telephone (PABX), and Spa & Wellness (Spa, Gym, Pool).

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Director of Front of House, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Key Responsibilities

Strategic & Operational Leadership

• Lead and oversee all Front of House operations to deliver exceptional guest experiences
• Drive service excellence, guest satisfaction, and brand consistency across all touchpoints
• Maintain a strong presence in the lobby, setting the benchmark for service standards
• Ensure readiness for peak periods, VIP arrivals, and special events

Guest Experience & Service Excellence

• Champion a guest-first culture, resolving issues proactively and effectively
• Continuously gather and act on guest feedback to improve service delivery
• Maintain detailed guest profiles to enhance personalization and loyalty

Team Leadership & Talent Development

• Inspire, coach, and develop a high-performing team of department leaders and frontline staff
• Oversee recruitment, onboarding, training, and performance management
• Foster a collaborative, engaged, and service-driven team culture

Commercial & Financial Performance

• Drive room revenue and profitability through effective operational and commercial strategies
• Manage departmental budgets, forecasts, and financial reporting
• Analyse performance metrics and implement improvements to maximize results

Cross-Functional Collaboration

• Work closely with Housekeeping, Sales, F&B, Spa, and Revenue teams to ensure seamless operations
• Support group arrivals, events, and special requests with precision and coordination
• Contribute to marketing initiatives, promotions, and guest engagement strategies

Operational Excellence

• Ensure adherence to Hilton brand standards, policies, and procedures
• Lead daily briefings, shift handovers, and operational reviews
• Monitor service standards and implement continuous improvements
• Ensure compliance with health, safety, and regulatory requirements

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

We are seeking a dynamic, service-driven leader with:

• Proven experience in Front Office or Rooms Division leadership, ideally within luxury hospitality
• Strong operational, commercial, and leadership capabilities
• Excellent communication, interpersonal, and stakeholder management skills
• A guest-centric mindset with a passion for delivering exceptional service
• Strong organizational skills with the ability to manage multiple priorities
• Financial acumen with experience in budgeting, forecasting, and performance analysis
• Proficiency in hotel systems and Microsoft Office applications
• Fluency in spoken and written English

Key Traits:

• Results-oriented and proactive
• Calm under pressure with strong problem-solving skills
• Team-focused and collaborative
• Detail-oriented with a commitment to excellence

As the Director, OCT PEE Etch/CMP/Wet at Micron Technology, Inc., you will be responsible for driving improvements and breakthroughs to manufacturing capability, delivering industry benchmark methods at lowest cost, and managing the execution of global business processes in the unit process areas of responsibility. You will execute to this by focusing on manufacturing big rock performance optimization, and ensure priorities are aligned to Micron business plan and Strategic Objective requirements across manufacturing sites.

Your objective is to leverage global internal and external resources to define and enable equipment roadmaps, execute business processes, and drive network process and equipment alignment to achieve world-class manufacturing performances. Examples include leveraging suppliers to achieve benchmark performance, discovery and implementation of equipment and process safety best methods (BKM), equipment utilization optimization, thru-put optimization, cash cost optimization, and continuous improvement project prioritization and execution to project timelines.

Responsibilities and Tasks

• Drive improvements in manufacturing capability and efficiency in your areas of responsibility

• Drive sites globally to ensure alignment on strategy and roadmap to achieve area objectives; ensure strategy and roadmap are aligned to improvement in big rock performance and ensure equipment roadmap is defined to meet those requirements; Track alignment decisions and hold accountability to those decisions in cases where sites deviate from the roadmap/path.

• Interface with procurement global supplier account managers to ensure technical requirements feed into procurement strategies for suppliers.

• Interface with corporate EHSS and site Process Hazard Analysis engineers to ensure process safety requirements are met.

• Interface with strategic suppliers to ensure priorities are aligned to operations objectives and area(s) strategy/roadmap. Leverage suppliers as resources for Operations.

• Deliver Industry Benchmark Methods at the Lowest Cost in Your Area(s) of Responsibility

• Execute quarterly internal benchmarking to identify gaps in performance for your area(s) of responsibility. Prioritize those gaps to meet site and corporate business plan needs, and focus resources (internally across network and/or externally with Suppliers) to close the gaps.

• Manage and execute Tool of Record (TOR) and Manufacturing Tool Evaluation Program (MTEP) requirements to ensure Capital business process and MOR runs effectively for your area(s).

• Manage and execute to Executive Review Meeting (ERM) priorities/projects and drive Operations Roadmap for your area(s) of responsibility; Leverage suppliers to meet performance requirements.

Demonstrate Leadership

• Embrace benchmarking and deliver strategies to close the gaps.

• Challenge complacency and do not let market conditions give a false sense of reality.

• Understand the competitor’s culture, mindset and capabilities.

• Ignite passion in people to achieve the impossible.

• Dare to set high targets, expect innovation and breakthroughs.

• Give honest, tough, but productive feedback to the team, and be willing to receive it yourself.

• Challenge others and be willing to stand for something.

• Have the courage to turn a crisis into an opportunity.

• Lead from the front and lead by example.

• Cultivate a habit of winning. Winning breed’s confidence.

• Find top talent willing to take risk and support them in doing the exceptional.

• Develop teams and team members to enable them to reach their full potential and reward them accordingly.

• Support team members with coaches and mentors who push TM outside their comfort zone.

Qualifications

• Applicants must have a proven ability to collaborate globally and influence by indirect leadership in order to drive resourcing to critical projects across Micron.

• Applicants must have a proven capability in dealing with complexity and an ability to utilize resources effectively to bring clarity to required actions.

• Applicants must hold a record of performance excellence for current area of responsibility; and are recognized as having demonstrated successful leadership characteristics both in present and past jobs.

• Applicants are viewed by current reports as an excellent mentor, team builder and motivator.

• Applicants must have demonstrated the ability to solve problems across multi-functional groups, both within and outside their department/Site.

• Applicants must have experience managing large, multi-layer groups that encompass a variety of disciplines.

• Applicants must have proficiency in managing through systems, informing, organizational agility, dealing with ambiguity, and listening. They must show that they are a champion of Micron Values and core competencies

Education Required

Bachelor's Degree in science, engineering, technology or related field of study

Experience Required

10+ years experience in semiconductor manufacturing industry, and 4+ years at any of the following levels

• Management/Leadership at or above Senior Manager

• Technical experience at or above Member of Technical Staff (MTS) equivalent