Total 431 Manager job vacancies

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5.5/ 6 days work week
• Meal allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday Leave

Responsibilities:

• Provide feedback, propose and implement improvements on the existing property management processes and procedures as necessary to ensure smooth and efficient running of the properties.
• Manage any larger scale maintenance, repair or upgrading works as necessary.
• Monitor Key Performance Indicators for the Maintenance Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives.
• Hire, train, supervise and communicate departmental/individual job goals to all employees in the Maintenance team. To continuously monitor and appraise job performance of the team.
• Manage and supervise the maintenance team to achieve the following objectives.
• Ensure building facilities and equipment are maintained as recommended and in good condition.
• Ensure compliance with building regulations e.g. fire safety, workplace health & safety.
• Work with and develop positive relationships with external suppliers of facility services such as cleaning, security, equipment maintenance etc.
• Obtain quotes for building services/maintenance/repairs as necessary and putting up for management approval.
• Conduct regular inspections and identify building defects/irregularities, and propose and follow up on improvement/rectification works.
• To do diagnostic testing and inspection for all electrical, mechanical equipment and to arrange for any faults to be rectified, and to report any equipment that are not operating normally.
• To do diagnostic testing and inspection of air-conditioning system including fan coil unit, compressor, control IC board and piping works for both preventive and repair work.
• To manage the stocks for spare parts for all M&E, electrical works and to ensure that the stock level is sufficient for the normal operation of the hotels.
• To monitor the maintenance schedule of the hotel maintenance sub-contractors and to ensure that contractors carry out their work as per schedule and the standard of work is to the specification. Report to the COO if here is any variance noted.
• To suggest and undertake any improvement works to the hotel facilities, M&E services, equipment which benefit the hotels in term of cost, efficiency, safety & image.

Requirements:

• Good knowledge of building maintenance and property management processes for industrial or office building.
• Resourceful, self-motivated and possess a spirit of excellence as well as team player.
• Independent and able to manage and maintain positive relationships with the service providers and government authorities.
• Decision maker with confidence and influence and guide a team.
• Possess good interpersonal, communication and writing skills.
• Service-oriented with good personality.
• Certified FSM is an added advantage.

Our esteemed client in the Engineering industry is seeking a Maintenance Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Maintenance Manager
• Location: Islandwide (HQ is in Mandai)
• Working Hours: 5.5 days, office hours
• Salary Package: Basic + Bonus

Job Responsibilities:

• Oversee preventive and corrective maintenance for all motorized access equipment and hoists across active construction sites.
• Ensure all machinery meets MOM, BCA, and WSH standards; coordinate with Professional Engineers (PE) and Authorized Examiners (AE) for mandatory equipment testing and certifications.
• Lead rapid troubleshooting of mechanicaland electrical faults on-site to minimize equipment downtime for clients.
• Manage and deploy a team of technicians, electricians, and site mechanics while enforcing strict safety protocols.
• Manage spare parts inventory, monitor maintenance expenditures, and maintain accurate equipment logs.

Job Requirements:

• At least a Diploma in Mechanical, Electrical Engineering, or equivalent.
• Minimum 5 years of engineering maintenance experience in the Singapore construction or heavy lifting/ equipment rental industry.
• Direct experience with Gondolas, MCWPs, PM Hoists, gearboxes, and electrical control panels is highly preferred.
• Possess a valid Class 3 driving license.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Job scope

• Formulate TPM programs and works for plant machineries & building services.
• Lead and supervise a team of technicians for daily total preventive maintenances, correlative maintenances, improvements, modifications, to pro-active maximize machine operation hours.
• Source spare, establish and manage critical parts inventory for smooth operation.
• Diagnose and fix machine & building mechanical, electrical and control system faults.
• Work independently with minimal supervision, and as part of maintenance team.
• Record daily departmental activities, labour hours and cost, and expenditures.
• 5.5 days work a week and shift work hour.
• Keen in machines & system modification, improvement, and alternative solutions for machine operation upkeep.
• Good knowledge in working with relay control, PLC control, motor drive, temperature control, servo drive, inverter, power line distribution, steam and compressed air system.
• Possess basic experience and knowledge in building and utility services, such as electrical distribution system, MVAC, refrigeration system, portable and waste water system & requirement.

Requirements

• Diploma in mechanical engineering, or electrical engineering, or mechantronics engineering from local polytechnics, min 4-5 years manufacturing plant maintenance working experience.
• NTC 2 /STI certificate in mechanical engineering, or electrical engineering, or mechantronics engineering from local recognized technical institutions, min 8 – 10 years manufacturing plant maintenance working experiences.
• Relevant maintenance working experience on machineries and packing lines in food processing industries, chemical processing industries, metal working industries, or other manufacturing plants.
• Familiar with Singapore MOM WSH regulations & acts, 5S, Safe work procedures, Risk Assessment, LOTO, MOM equipment licensing & inspections.
• Have some experiences in new plant installation, testing, commissioning and acceptance tests.
• Familiar with MS Office.
• 5.5 days work a week and shift work hour.
• Keen in machines & system modification, improvement, and alternative solutions for machine operation upkeep.
• Good knowledge in working with relay control, PLC control, motor drive, temperature control, servo drive, inverter, power line distribution, steam and compressed air system.
• Possess basic experience and knowledge in building and utility services, such as electrical distribution system, MVAC, refrigeration system, portable and waste water system & requirement.

Our esteemed client in the Engineering industry is seeking an Assistant Maintenance Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Assistant Maintenance Manager
• Location: Islandwide (HQ is in Mandai)
• Working Hours: 5.5 days, office hours
• Salary Package: Up to $4,200 + Bonus

Job Responsibilities:

• Oversee preventive and corrective maintenance for all motorized access equipment and hoists across active construction sites.
• Ensure all machinery meets MOM, BCA, and WSH standards; coordinate with Professional Engineers (PE) and Authorized Examiners (AE) for mandatory equipment testing and certifications.
• Lead rapid troubleshooting of mechanical and electrical faults on-site to minimize equipment downtime for clients.
• Manage and deploy a team of technicians, electricians, and site mechanics while enforcing strict safety protocols.
• Manage spare parts inventory, monitor maintenance expenditures, and maintain accurate equipment logs.

Job Requirements:

• At least a Diploma in Mechanical, Electrical Engineering, or equivalent.
• Minimum 2 years of engineering maintenance experience in the Singapore construction or heavy lifting/ equipment rental industry.
• Direct experience with Gondolas, MCWPs, PM Hoists, gearboxes, and electrical control panels is highly preferred.
• Possess a valid Class 3 driving license would be a plus.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

Job Description

• Industry/ Organization Type: Manufacturing/ Chemical
• Position Title: Maintenance Section Manager
• Working Location: Tuas (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (8.30am – 5.30pm)
• Salary Package: Basic Salary + Transport & Mobile Allowance + AWS + VB
• Duration: Permanent

Key Responsibilities

• Schedule and oversee preventive maintenance activities, including IMTE and calibration for manufacturing equipment.
• Organise and manage both routine and ad-hoc preventive maintenance for buildings and utility facilities.
• Carry out hands-on maintenance tasks and basic electrical work when required.
• Coordinate feasibility assessments and planning for new equipment installations and facility upgrades.
• Work closely with contractors and service providers to supervise maintenance and repair activities.
• Prepare and review approval documentation, equipment training instruction, and installation applications to government agencies, and other internal documents
• Manage spare parts inventory, source quotations, negotiate pricing, and process purchase orders.
• Support the Technical Department in executing the company’s Environment, Health, and Safety initiatives.

APPLY NOW!!!

• Degree in Electrical & Instrumentation, Mechanical, or Chemical Engineering.
• At least 10-15 years of related working experience (Chemical industry exposure is an added advantage).
• Possession of a LEW certification is an added benefit; basic knowledge of electrical systems and/or instrumentation is required.
• Familiar with risk assessment processes and FMEA methodologies.
• Experience using AutoCAD is an added advantage.
• Knowledgeable in Environment, Health, and Safety practices, including ISO 14001 and ISO 45001 standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74381 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

Maxx Engineering Pte Ltd is looking for a dynamic and motivated Maintenance / Business Development Manager to expand our engineering services in building maintenance and Addition &Alteration (A&A) works. The successful candidate will be responsible for business development, client management, and project coordination to support the company's growth.

Key Responsibilities

• Source and develop new business opportunities for maintenance contracts and A&A projects (Fire Protection Codes of Practices)

• Lead, plan, and manage full project lifecycle including design, installation, testing & commissioning of fire protection systems.

• Coordinate maintenance schedules, manpower deployment, and project timelines to ensure timely completion of maintenance and A&A works within budget.

• Conduct site visits and understand clients' requirements.

• Prepare quotations, tenders, and service proposals.

• Manage maintenance contracts, renewals, and customer accounts.

• Coordinate with consultants, architects, and main contractors on all technical matters.

• Coordinate with operations and project teams to ensure smooth project execution.

• Monitor project costs/progress, variations orders, payment collections, and procurement activities.

• Ensure all works comply with SCDF requirements, Singapore Standards (SS), NFPA codes, and relevant regulatory guidelines.

• Conduct regular project meetings and ensure effective communication within the project team.

• Achieve sales and business development targets.

Requirements

• Diploma or Degree in Building, Construction, Engineering, Business, or related field.

• Minimum 3–5 years of experience in fire protection, M&E, or construction industry or A&A works.

• Good knowledge of fire protection systems and SCDF regulations.

• Strong communication, negotiation, and business development skills.

• Self-motivated, independent, and results oriented.

Benefits

• Attractive salary package: SGD $3,500 – $5,000 per month

• Performance-based Incentive / Commission Scheme

• Annual leave and medical benefits

• Career advancement opportunities

• Supportive and dynamic working environment

Interested applicants are invited to submit their updated resume to hr@maxx.com.sg stating their expected salary and availability.

Only shortlisted candidates will be notified.

Do you have experience in maintenance and repair works for containers? Here is an interesting role for you!

Faststream Recruitment is partnering with a global container leasing company who is looking for a Technical M&R Manager to be based in Singapore. 

Responsibilities

• Manage regional repair vendors and depots.
• Establish and maintain repair cost tariffs to validate off-hire estimates.
• Monitor depot repair costs, quality, and off-hire processes.
• Handle customer off-hire disputes and secure damage repair approvals.
• Manage owner repair approvals and resolve technical/M&R issues.
• Conduct depot audits covering repairs, estimates, facilities, and quality control.
• Monitor M&R activities and reports through EDI, internal systems, and manual reporting.
• Provide M&R and technical training to staff and appointed depots.
• Oversee off-hire surveys and surveyors representing company interests.
• Maintain strong customer relationships, including during dispute resolution.
• Manage EDI processes, troubleshoot transmission issues, and improve depot capabilities.
• Perform additional Operations and M&R duties as required.

Qualifications & Skills

• Bachelor's degree in a relevant discipline.
• Proven experience in the shipping industry, with strong knowledge of equipment operations and container leasing processes.
• IICL Inspector certification is preferred.
• Hands-on experience conducting depot audits and delivering depot training programs.
• Willingness and ability to travel frequently.
• Fluent in spoken and written English and Chinese.
• Strong presentation, interpersonal, and communication skills.

Jeralyn Chong (EA Reg no: R21100780)

Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Job Description
1) Solution Design & Consultancy (Security) :
a. Understand and articulate layered security approaches across endpoint, network, cloud, and application layers.
b. Explore, evaluate, and recommend existing and emerging security products.
c. Conduct Proof of Concept (POC) testing and drive productization of validated solutions.
d. Provide technical consultancy and advisory services to clients on security best practices.
(The person might be required to perform Solution Design or Consultancy for other products which department currently carries [for example: Managed Service for LAN infra]).

2) Presales Support
a. Collaborate with sales teams to identify customer requirements and propose tailored security solutions.
b. Deliver technical presentations, demonstrations, and workshops to prospects and clients.
c. Assist in RFP/RFI responses and solution proposals.

3) Sales Enablement
a. Train and enable sales teams with technical knowledge of security offerings.
b. Develop presales collateral such as solution briefs, architecture diagrams, and competitive positioning.

4) Sales Enablement
a. Train and enable sales teams with technical knowledge of security offerings.
b. Develop presales collateral such as solution briefs, architecture diagrams, and competitive positioning.

Job Requirements
1) Minimum 5 years of experience in a Security Service Provider or equivalent role.
2) Strong exposure to:
a. Microsoft O365 Security (Defender, Purview, etc.)
b. Network Security (SASE, firewalls, intrusion prevention, zero trust frameworks)
c. Cloud Security (AWS, Azure, GCP security controls)
3) Proven experience in conducting POCs and transitioning validated solutions into productized offerings.
4) Excellent communication and presentation skills for both technical and non-technical audiences.
5) Ability to work cross-functionally with sales, product, and delivery teams.
6) Bachelor’s degree in IT, Engineering, or related field.

JOB DESCRIPTION

1. Full P&L Ownership

Own and manage the full Profit & Loss for the FoodService channel.

Monitor revenue, COGS, logistics costs, trade spend,and profitability.

Optimize pricing to balance competitiveness and marginobjectives.

2. Distributor Management

Monitor distributor performance on a monthly basis(sell-out volumes, distribution points, account gains/losses, stock levels).

Conduct regular business reviews (monthly/quarterly)to track KPIs and identify growth opportunities.

Define clear annual KPIs (volume targets, pricingstrategy, coverage objectives).

Develop distributor capabilities through training(product knowledge, sales tools, dairy applications).

3. Key Account Management

Manage and grow strategic accounts (QSR, internationalhotel chains, premium restaurants, coffee chains, bakeries).

Build joint business plans to drive volume growth andcategory penetration.

Lead negotiations on pricing, promotions (LTOs), menulistings, and contracts.

Identify and develop new dairy applicationopportunities (cheese, cream, butter, milk-based solutions).

4. Customer Relationship Management

Conduct regular customer visits to strengthenrelationships and identify opportunities.

Engage chefs, F&B managers, and procurementthrough consultative selling.

Provide product training and technical support (e.g.,cheese applications, cream performance).

Participate in industry events, networking sessions,and trade fairs.

Ensure high responsiveness and customer satisfaction.

5. Forecasting & Order Management

Develop accurate demand forecasts based on trends,seasonality, and market insights.

Collaborate closely with supply chain to ensureproduct availability and avoid stock-outs/overstock.

Track customer ordering patterns and proactivelyadjust forecasts.

6. Reporting & Performance Tracking

Prepare and present weekly, monthly, and quarterlysales reports.

Analyze performance vs. budget, prior year, andtargets.

Deliver actionable insights and recommendations tomanagement.

Maintain CRM accuracy (pipeline, customers,opportunities).

Track distributor performance, promotions, and ROI.

7. Market & Competitor Analysis

Monitor local dairy market trends (pricing,consumption, innovation).

Conduct competitive benchmarking (product range,pricing, positioning, promotions).

Identify gaps and opportunities for differentiation.

Stay updated on regulatory changes, import conditions,and food trends in Singapore.

Gather customer insights to anticipate marketevolution.

8. Marketing Strategy

Develop and execute channel-specific marketing plansaligned with regional/global strategy.

Launch new products, based on market data and usersinsights

Collaborate with marketing teams on branding andactivation.

Drive trade marketing initiatives (chef demos,sampling, trade shows such as FHA Singapore).

Adapt value propositions by segment (fine dining,bakery, café chains, QSR).

PROFILE

Experience

At least 5 years of experience in Food Service(F&B / dairy preferred).

Strong knowledge of the Singapore market.

Skills & Competencies

Strong expertise in Food Service distributionnetworks.

Proven experience managing distributors and executingstrategic plans.

Direct Key Account management experience.

Solid understanding of supply chain and logistics.

Experience managing commercial and marketing budgets.

Ability to build compelling value propositions acrossthe value chain.

Strong analytical and negotiation skills.

Languages

English: mandatory

French: a strong plus

Personality

Autonomous, proactive, and solution-oriented

Organized, with strong planning and prioritizationskills

Analytical, with the ability to interpret data andtranslate insights into actions

Strong team player with good communication skills

Social, with strong networking ability

Passionate about food and the F&B industry

Remuneration

SGD 7,000 – 10,000 per month (depending on experience)

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

About Us

We are a Layer 1 blockchain company with active operations across the United States, Singapore, and Dubai. We run an ongoing digital currency project serving the US market, alongside a new and expanding engagement in the UAE. As we grow our technology footprint and commercial presence in Singapore, we are building a dedicated customer service function to support our clients, partners, and end users across all markets.

Role Overview

We are looking for a driven and people-oriented Head of Customer Service & Support to establish and lead our customer-facing function from the ground up. This is a founding leadership role — you will define the standards, systems, and team that represent our company to clients, users, and partners across Singapore, the US, and Dubai.

You will be responsible for the full spectrum of client and user support: from onboarding and day-to-day enquiries, to issue resolution and relationship management across multiple markets. You will also work cross-functionally with our technology, operations, and business development teams to ensure a seamless and consistently high-quality experience for all stakeholders.

Key Responsibilities

Client & Guest Relations

• Serve as the primary point of contact for clients and users, handling enquiries, feedback, and escalations with professionalism and care
• Oversee the full client and user journey from initial onboarding through to ongoing support, ensuring a consistent and positive experience across all touchpoints and geographies
• Manage time-sensitive support situations with composure, coordinating internally to resolve issues swiftly and minimise client impact
• Build and maintain strong long-term relationships with key clients, acting as a trusted partner and account liaison

Team Building & Leadership

• Recruit, onboard, and develop a high-performing customer service team to support the company’s growth
• Define team roles, responsibilities, and workflows to ensure efficient and responsive service delivery
• Set clear performance standards, conduct regular reviews, and foster a culture of accountability and continuous improvement
• Train team members on service protocols, communication standards, and event-specific support procedures

Systems & Process Development

• Establish and document customer service SOPs, escalation frameworks, and response guidelines
• Implement and manage CRM or helpdesk tools to track interactions, feedback, and resolution timelines
• Analyse client feedback and service data to identify recurring issues and drive process improvements
• Collaborate with the events and operations teams to align client expectations with delivery realities

Cross-Functional Collaboration

• Work closely with the technology, operations, and business development teams to ensure client communications are accurate, timely, and on-brand
• Support business development efforts by maintaining a positive client experience that encourages repeat engagement and referrals
• Contribute to regular project and operational debriefs, providing client sentiment insights to inform product and service improvements

Requirements

Experience & Skills

• Minimum 5 years of experience in customer service, client relations, or account management — with at least 2 years in a supervisory or leadership capacity
• Background in blockchain, fintech, financial services, or a technology-driven client-facing environment is strongly preferred
• Proven ability to build and lead service teams, including hiring, training, and performance management
• Strong problem-solving skills with a calm, solution-oriented approach under pressure — particularly during live events
• Excellent written and verbal communication skills; able to engage confidently with C-suite clients and senior stakeholders
• Hands-on experience with CRM platforms or helpdesk tools (e.g. HubSpot, Zendesk, Freshdesk, or equivalent)
• Comfortable using AI-powered productivity and support tools to enhance response quality, manage client communications efficiently, and streamline team workflows

Personal Attributes

• Highly organised, detail-oriented, and able to manage multiple client accounts and timelines simultaneously
• Empathetic and client-first mindset, with a genuine commitment to service excellence
• Self-starter who thrives in a fast-paced, entrepreneurial environment and is comfortable building processes from scratch
• Flexible and adaptable — willing to support clients across different time zones (US and UAE) when required

View/Repost Job Posting - Customer Service Manager

1. JOB DESCRIPTION

Job Title

Customer Service Manager

Occupation

Customer Service Manager

Job Description & Requirements

Duties & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Knows products inside and out to answer product queries

9. Communicates and coordinates with team and management

10. Ensures customer satisfaction and increases customer retention

11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields

• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity

• Consistently well-groomed according to the high appearance standards of the salon and the company

• High degree of professionalism in customer service

• Exceptional people skills

• High standards of customer communication skills

• Prior experience in the beauty line preferred

• Ability to stay calm and excellent in handling difficult customers

• Computer literate

2. SKILLS

Customer Retention Leadership Microsoft Office Customer Experience Customer Support Interpersonal Skills Customer Information Administration Communication SkillsExcelCustomer SatisfactionTeam Player Customer ServiceCustomer CommunicationCustomer ServicesCustomer Service Experience

3. KEY INFORMATION

Job Post Duration

30 Calendar Days

Number of Vacancies

10

Job Function

Personal Care / Beauty , customer service

Position Level

Manager

Minimum Years of Experience

3

Employment Type

Permanent, Full Time

Minimum Qualification Level

Bachelor's Degree or equivalent

Field of Study

Business & Administration n.e.c. (including entrepreneurship)

Monthly Salary Range (SGD)

$7,000 - $9,500

Government Support

No schemes selected

4. WORKPLACE DETAILS

Workplace Address

Local

Postal Code

228773

Block/House No.

20

Street Name

KRAMAT LANE

Building Name (optional)

UNITED HOUSE

5. SCREENING QUESTIONS

·        Degree in Information Technology, Computer Science, Engineering, or a related field.

· Minimum 5–8 years of experience in service delivery, operations management, or technical support environments.

· Experience managing mission-critical systems or large-scale enterprise platforms.

· Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.

· Strong experience in incident management, problem management, and customer handling.

· Experience in biometric systems, border control systems, security systems, or government projects is an advantage.

· Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.

· Strong analytical, troubleshooting, and coordination skills.

·        Excellent communication and stakeholder management skills.

Duties & Responsibilities

• Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
• Gathers customer information thoroughly and effectively, accesses and satisfies client demands
• Educates the salon customers based on their real needs during their visit to the shop
• Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
• Maintains a positive, empathetic, and professional attitude toward customers at all times
• Attends to and communicates promptly to address customers’ queries at the most excellent approach
• Acknowledges and resolves customer feedback and concerns
• Knows products inside and out to answer product queries
• Communicates and coordinates with team and management
• Ensures customer satisfaction and increases customer retention
• Gathers customer satisfaction levels and feedback on customer services for continuous improvement
• Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Job Description & Requirements

• Assist with the efficient running of the laundry section as a Team Lead
• Operate and supervise the operation of laundry machinery as assigned
• Train and coach new laundry attendants
• Ensure and observe workplace safety practices
• Ensure and maintain cleanliness of working area
• Manage laundry attendants’ rosters and monitor the operation 
• Provide training to new staffs
• Perform laundry activities including (sorting linens, operate iron & folding machines, packing of cleaned linens)
• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our branches in a safe, courteous, and timely manner
• Establishing and maintaining excellent service during delivery
• To perform duties as tasked

• Delivery when required or delivery man on leave or MC.

• Able to work ot on weekend and split shift.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services 

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

Seeking an experienced Assistant Service Delivery Manager to lead and oversee the efficient operation and maintenance of IT Systems. The Service Delivery Manager is responsible for ensuring the efficient operation, maintenance, and continuous improvement of IT systems and services. This role involves managing service delivery teams, overseeing vendors, ensuring compliance with SLAs, and maintaining high standards of system reliability and security.

Be Part of Our Succes

Team Leadership & Management

• Lead, mentor, and motivate a team of at least 5 members (Level 1 and Level 2 support).
• Foster a collaborative and high-performance work environment.

Service Operations & Maintenance 

• Oversee day-to-day IT system operations and ensure compliance with security and safety standards.
• Develop and manage preventive maintenance programs.
• Coordinate and manage maintenance schedules, change requests, service requests, and repairs.

Asset & Documentation Management 

• Track and manage IT assets effectively.
• Maintain accurate documentation and records to support compliance and audit requirements.
• Prepare and deliver reports such as incident reports, maintenance reports, and other O&M documentation.

Vendor & Sub-Contractor Management 

• Collaborate with external service providers and contractors as needed.
• Negotiate contracts and manage vendor relationships.
• Ensure subcontractor performance meets contractual obligations.

Service Level & Performance Monitoring 

• Monitor and maintain Service Level Agreements (SLAs).
• Implement performance improvement initiatives where necessary.

Financial Management 

• Manage budgets and ensure cost control for service delivery operations.

Customer Engagement 

• Act as the primary point of contact for customers regarding service delivery matters.
• Ensure timely communication and resolution of issues.

Qualities We Value

• Minimum 3–4 years of experience in IT System Operation & Maintenance (O&M) roles.
• Strong knowledge of maintenance best practices and IT service management.
• Good understanding and practical application of ITIL framework.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Proficient in both written and spoken English.
• Effective communication and stakeholder management skills.
• Proactive, self-driven, and able to work independently.
• Ability to manage multiple priorities under pressure.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Responsibilities includes:

• Responsible for daily operation and will assist Manager with daily operation.
• Serve food and beverages in a cheerful and professional manner.
• Demonstrate clear communication with customers.
• Perform other duties assigned by the Manager.

Job Requirements:

• Able to work in a fast-paced and exciting environment.
• A responsible team player with a positive attitude.
• Able to work shifts, including weekends and Public Holidays.
• Good knowledge, technique and passion for food and beverage.
• Relevant experience preferred.

For interested applicant, kindly email us at info@dozo.com.sg for interview.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Duties & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Job Description

• Industry/ Organization Type: Manufacturing/ Chemical
• Position Title: Maintenance Section Manager
• Working Location: Tuas (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (8.30am – 5.30pm)
• Salary Package: Basic Salary + Transport & Mobile Allowance + AWS + VB
• Duration: Permanent

Key Responsibilities

• Schedule and oversee preventive maintenance activities, including IMTE and calibration for manufacturing equipment.
• Organise and manage both routine and ad-hoc preventive maintenance for buildings and utility facilities.
• Carry out hands-on maintenance tasks and basic electrical work when required.
• Coordinate feasibility assessments and planning for new equipment installations and facility upgrades.
• Work closely with contractors and service providers to supervise maintenance and repair activities.
• Prepare and review approval documentation, equipment training instruction, and installation applications to government agencies, and other internal documents
• Manage spare parts inventory, source quotations, negotiate pricing, and process purchase orders.
• Support the Technical Department in executing the company’s Environment, Health, and Safety initiatives.

APPLY NOW!!!

• Degree in Electrical & Instrumentation, Mechanical, or Chemical Engineering.
• At least 10-15 years of related working experience (Chemical industry exposure is an added advantage).
• Possession of a LEW certification is an added benefit; basic knowledge of electrical systems and/or instrumentation is required.
• Familiar with risk assessment processes and FMEA methodologies.
• Experience using AutoCAD is an added advantage.
• Knowledgeable in Environment, Health, and Safety practices, including ISO 14001 and ISO 45001 standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74381 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities

Service Operations & Delivery

• Manage day-to-day BAU operations for biometric applications, systems and related infrastructure.

• Ensure system availability, operational stability, and compliance with

SLA/KPI requirements.

• Coordinate and monitor support activities across multiple support teams, vendors, and stakeholders.

• Lead operational reviews and service governance meetings with customers.

Incident Management & Investigation

• Lead major incident handling, troubleshooting coordination, and service recovery activities.

• Drive root cause analysis (RCA) and ensure proper corrective and preventive actions are implemented.

• Coordinate with technical teams for incident investigation, log analysis, and escalation management.

• Track incident trends and recommend improvement actions to reduce recurring issues.

Customer Management

• Act as the primary customer-facing representative for operational and service-related matters.

• Provide timely updates, incident communication, and operational reporting to customers.

• Build strong customer relationships and maintain customer confidence during critical situations.

• Support customer discussions on operational improvements, risk management, and service enhancement initiatives.

Reporting & Governance

• Prepare operational reports, SLA/KPI reports, incident summaries, and management presentations.

• Conduct regular service review meetings with customers and internal stakeholders.

• Ensure proper documentation of incidents, operational procedures, and escalation processes.

• Maintain audit readiness and operational compliance documentation.

Continuous Improvement

• Identify operational gaps and recommend process improvements.

• Drive automation, monitoring enhancement, and operational efficiency initiatives.

• Support system upgrades, patching activities , and operational readiness activities.

Requirements

• Degree in Information Technology, Computer Science, Engineering, or related field.

• Minimum 5–8 years of experience in Service Delivery, Operations

• Management, or Technical Support environments.

• Experience managing mission-critical systems or large-scale enterprise platforms.

• Experience in application support, including troubleshooting, issue investigation, log analysis, user support, and coordination with development or engineering teams for issue resolution.

• Strong experience in incident management, problem management, and customer handling.

• Experience in biometric systems, border control systems, security systems, or government projects is an advantage.

• Familiarity with infrastructure, networking, servers, virtualization, cloud-native platforms, or enterprise applications is preferred.

• Strong analytical, troubleshooting, and coordination skills.

• Excellent communication and stakeholder management skills.

• Able to work under pressure and manage critical incidents effectively.

Licence no: 12C6060

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Job Responsibities:

• Manage end-to-end project delivery for WSG and Government/SME projects in accordance with contractual obligations and/or tender requirements.
• Develop and maintain detailed project plans, schedules, and resource plans covering kick off meeting deployment, SIT, UAT, and handover to day 2 phases in accordance to requirements
• Coordinate cross-functional teams (engineering, opco, contractors, and partners) to meet project milestones and delivery timeline
• Track progress against baseline schedules/ Gantt Chart and proactively manage dependencies and constraints.
• Identify project risks and implement mitigation plans to minimise impact to cost, scope, and schedule.
• Coordinate and manage vendors and contractors to ensure delivery meets quality, safety, and contractual requirements.
• Prepare the run book to ensure smooth transition to Day 2 or maintenance phase
• Provide weekly/ad hoc project status updates, dashboards, and milestone reports for stakeholders
• Manage contractors during installation of services to ensure the installation works are completed well within stipulated timelines and comply with pre-determined technical specifications and ensure contractors compliance with site safety requirements, including PPE, permits, and site access protocols.
• Any Ad-hoc task assigned

SDM

• Oversee end-to-end service delivery for assigned projects, ensuring services are delivered in accordance with contract terms, KPIs, and SLAs.
• Manage project issues, escalations, and root cause analysis in a structured and auditable manner and maintain strong working relationships with stakeholders
• Control scope changes through formal change requests, impact assessments, and approvals
• Maintain accurate project cadence documentation including meeting minutes, risk logs, issue logs, and change records on weekly/monthly basis
• Prepare documentation for audits, inspections, and governance reviews.
• Ensure deliverables meet acceptance criteria prior to take over to support service delivery.
• Recommend improvements to project delivery processes, tools, and templates.
• Monitor service performance and implement corrective actions to address service gaps or operational risks.
• Any Ad-hoc task assigned

Job Requirements

• Degree in Computing Science/Engineering, Information Technology/Business
• PMP certification would be an added advantage
• Minimum 4 years of project management experience
• Good knowledge of cabling infrastructure, internet networks, routers and switches
• Excellent interpersonal, presentation and project management skills
• Able to work independently with minimal supervision

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

We are looking for an experienced Customer ServiceManager to provide excellent customer service and to promote this ideathroughout the organization. The goal is to keep the department running in anefficient and profitable manner, to increase customer satisfaction, loyalty andretention and to meet their expectations.

Responsibilities:

·       Improve customer service experience, create engaged customers andfacilitate organic growth

·       Take ownership of customers issues and follow problems through toresolution

·       Set a clear mission and deploy strategies focused towards that mission

·       Develop service procedures, policies and standards

·       Keep accurate records and document customer service actions anddiscussions

·       Analyze statistics and compile accurate reports

·       Recruit, mentor and develop customer service agents and nurture anenvironment where they can excel through encouragement and empowerment

·       Keep ahead of industry’s developments and apply best practices to areasof improvement

·       Control resources and utilize assets to achieve qualitative andquantitative targets

·       Adhere to and manage the approved budget

·       Maintain an orderly workflow according to priorities

Qualifications:

·      Proven experience in a customer service position.

·      Proficiency in Microsoft Office and customerservice software.

·      Excellent knowledge of management methods andtechniques.

·       Excellent leadership and interpersonal skills.