Total 13,477 Manager job vacancies

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan with overseas extensive experience required, especially in China for our new partnership in Singapore.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organisational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via JV / M&A / partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organisation that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally

Job requirements

• Minimum of 3 years spent working in China (preferably in a recognised Peking duck establishment)
• Mandarin language skills or cultural fluency is a strong advantage to liaise with our chinese-speaking stakeholders
• Prior experience / involvement in restaurant openings or menu development in China

Roles & Responsibilities

• Operational Management
  Oversee day-to-day restaurant operations to ensure smooth and efficient service.
  Maintain high standards of food quality, hygiene, cleanliness, and customer service.
  Ensure compliance with NEA, SFA, and MOM regulations and licensing requirements.
• Financial & Business Management
  Prepare and manage budgets, forecasts, and cost control measures.
  Monitor P&L, revenue performance, and implement strategies to meet financial targets.
  Analyse sales reports and customer feedback to improve profitability.
• Staff Management
  Lead, train, and motivate staff across all departments.
  Schedule shifts, manage manpower planning, and oversee hiring processes.
  Conduct performance reviews and implement staff development plans.
• Customer Experience
  Ensure an exceptional guest experience at all times.
  Handle customer feedback and complaints professionally and promptly.
  Promote customer loyalty and implement service improvement initiatives.
• Inventory & Supply Chain
  Oversee procurement, inventory management, and supplier relationships.
  Monitor food cost, wastage, and ensure stock levels are properly maintained.
• Marketing & Brand Management
  Collaborate with marketing teams on promotional activities and campaigns.
  Maintain brand standards and promote the restaurant's image and reputation.

Position Title: General Manager – Japanese Food Sales, Procurement & Operations

Company: GOGO FOODS SINGAPORE PTE. LTD.

Employment Type: Full-Time

Work Location: Singapore

Working Hours:
This role supports fresh food distribution operations, which involve irregular and extended working hours. The candidate must be prepared to work night and early-morning operations, weekends, and public holidays when required. Current operational hours may range from approximately 6:00 pm to 4:00 am, depending on flight schedules, customer orders, delivery requirements, and operational needs.

Job Summary:
GOGO FOODS SINGAPORE PTE. LTD. is seeking a General Manager to oversee daily sales, procurement, logistics coordination, customer management and operational execution for Japanese food products in Singapore.

The role requires a hands-on manager who can work across office, warehouse, airport cargo and customer-facing environments. The successful candidate must be able to manage staff and customers while also supporting ground operations when required, including order checking, product quality checks, stock coordination, delivery planning and urgent operational follow-up.

Key Responsibilities:

1. Manage day-to-day operations for Japanese food product distribution in Singapore.
2. Coordinate sales, procurement, logistics, inventory, customer service and delivery planning.
3. Liaise with Japan-based suppliers, exporters, freight forwarders and logistics partners regarding product orders, shipment status, documentation, quality matters and urgent operational issues.
4. Support procurement of fresh seafood, frozen seafood, wagyu beef, Japanese ingredients, dry goods and related food products.
5. Communicate with restaurant customers regarding product availability, specifications, pricing, quality feedback and delivery arrangements.
6. Coordinate with warehouse and logistics teams on inbound cargo, stock movement, order picking, cold-chain handling and dispatch schedules.
7. Assist with airport cargo arrival planning, late-night operational coordination and urgent shipment recovery when required.
8. Monitor sales performance, customer accounts, product margins, stock levels and operational costs.
9. Handle customer complaints, supplier issues, product shortages, cargo delays and delivery problems.
10. Train and supervise staff to ensure accurate order handling, product knowledge, food safety awareness and service standards.
11. Prepare internal reports for management, including sales updates, operational issues, supplier matters and customer development progress.
12. Support the Managing Director and directors in implementing business plans and improving operational efficiency.

Requirements:

1. Degree in Marine Science, business, food distribution, supply chain, logistics, hospitality, international trade or a related field.
2. Minimum 5 to 8 years of relevant experience in food distribution, Japanese food trading, restaurant supply, seafood supply, import/export, logistics or related industries.
3. The ability to speak Japanese fluently due to the need for daily communication with the Japanese fish market supplier.
4. The ability to read Japanese due to the need to send a purchase order and receive the supplier invoice in Japanese.
5. Experience managing sales, procurement, logistics coordination, customer accounts or operations teams.
6. Strong knowledge of Japanese food products, including fresh seafood, frozen seafood, wagyu beef and Japanese ingredients.
7. Understanding of cold-chain handling, perishable food products, airfreight shipments and time-sensitive delivery operations.
8. Business-level Japanese language proficiency is required to liaise with Japan-based suppliers, exporters and business partners on product, shipment and quality matters.
9. Business-level English proficiency is required for communication with local staff, customers and business partners in Singapore.
10. Able to work irregular hours, including night shifts, early mornings, weekends and public holidays when required.
11. Hands-on attitude and willingness to support operational tasks, including stock checking, order coordination, cargo follow-up and delivery support when necessary.
12. Able to work under pressure in a fast-paced, fresh food distribution environment.
13. Strong communication, leadership, planning and problem-solving skills.
14. Familiarity with Singapore restaurant supply, food import, food safety or logistics operations will be an advantage.

Salary Range:
S$8,300.00 per month, depending on experience, qualifications and suitability.

Additional Information:
This is not a purely office-based management role. The candidate must be comfortable working closely with operations, warehouse, logistics, suppliers, and customers, including during night and early-morning operational periods.

Gaston Bistro & Wine Bar is looking for an experienced and passionate General Manager to lead daily operations of our vibrant French brasserie and wine-focused hospitality concept.

The ideal candidate is hands-on, service-driven, and confident managing both restaurant operations and team leadership in a fast-paced premium dining environment. Strong knowledge of wines, guest relations, floor management, and financial performance is highly valued.

We are looking for someone with:

• proven restaurant management experience,
• strong leadership and organisational skills,
• passion for hospitality, food & wine,
• excellent customer service standards,
• ability to drive team culture and service excellence.

Experience in premium casual dining, brasserie or wine bar concepts is a strong advantage.

Position Summary

The General Manager is responsible for overseeing the overall operations and business development of the company. The role focuses on ensuring efficient service delivery, maintaining customer relationships, driving business growth, and implementing operational strategies to enhance productivity and service quality.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and execute business strategies to achieve the company's growth objectives.
• Identify new business opportunities and expand the company's customer base.
• Build and maintain relationships with clients, business partners, and key stakeholders.
• Monitor market trends and industry developments to improve competitiveness and service offerings.

2. Operations Management

• Oversee daily operations to ensure effective deployment of manpower and resources.
• Establish and implement operational policies, procedures, and service standards.
• Monitor project execution and ensure contractual obligations are fulfilled.
• Resolve operational challenges and implement continuous improvement initiatives.
• Coordinate with supervisors and site personnel to optimize productivity and efficiency.

3. Customer and Contract Management

• Manage key accounts and maintain strong customer relationships.
• Conduct regular meetings with clients to ensure service quality and customer satisfaction.
• Address customer concerns and oversee timely resolution of operational issues.
• Participate in contract negotiations, renewals, and service enhancement initiatives.

4. Quality Assurance and Compliance

• Ensure all cleaning services are performed according to established quality standards.
• Monitor compliance with workplace safety requirements and industry regulations.
• Implement quality control procedures and service performance reviews.
• Promote continuous improvement and operational excellence across all service sites.

5. Procurement and Resource Planning

• Oversee procurement and utilization of cleaning equipment, machinery, and consumables.
• Evaluate suppliers and coordinate procurement activities to support operational requirements.
• Ensure optimal use of resources and inventory to support service delivery.

General Manager

Job Summary

Oversee daily operations, lead strategic planning, and ensure financial profitability to drive sustainable business growth and operational excellence.

Responsibilities

Lead daily operations by implementing policies that enhance efficiency and productivity

Develop and execute long-term business strategies to achieve growth objectives and capitalize on market

opportunities

Monitor financial performance by managing budgets, forecasting, and optimizing expenses to ensure

profitability

Hire, train, mentor, and evaluate staff performance to build a motivated and high-performing team

Resolve workplace conflicts to maintain a positive and collaborative work environment

Manage relationships with clients, suppliers, and stakeholders to strengthen business partnerships

Ensure compliance with health, safety, and legal regulations to mitigate risks and uphold standards

Preferred competencies and qualifications

Demonstrated leadership skills to motivate, lead, and delegate effectively within a team

Strategic thinking skills to analyze business opportunities and develop actionable plans

Financial acumen including budgeting, financial forecasting, and profit and loss management

Strong communication skills to engage and liaise with diverse stakeholders

Proven experience in a senior managerial role

Bachelor’s degree in Business Administration, Management, or a related field

Job Summary

Oversee daily operations, lead strategic planning, and ensure financial profitability to drive sustainable business growth and operational excellence.

Responsibilities

• Lead daily operations by implementing policies that enhance efficiency and productivity
• Develop and execute long-term business strategies to achieve growth objectives and capitalize on market opportunities
• Monitor financial performance by managing budgets, forecasting, and optimizing expenses to ensure profitability
• Hire, train, mentor, and evaluate staff performance to build a motivated and high-performing team
• Resolve workplace conflicts to maintain a positive and collaborative work environment
• Manage relationships with clients, suppliers, and stakeholders to strengthen business partnerships
• Ensure compliance with health, safety, and legal regulations to mitigate risks and uphold standards

Preferred competencies and qualifications

• Demonstrated leadership skills to motivate, lead, and delegate effectively within a team
• Strategic thinking skills to analyze business opportunities and develop actionable plans
• Financial acumen including budgeting, financial forecasting, and profit and loss management
• Strong communication skills to engage and liaise with diverse stakeholders
• Proven experience in a senior managerial role
• Bachelor’s degree in Business Administration, Management, or a related field

Job Overview

The General Manager (Construction) is responsible for leading and overseeing all construction operations in Singapore, ensuring projects are delivered safely, on time, within budget, and in compliance with local regulations. This role drives business growth, operational excellence, and strong stakeholder relationships across both public and private sector projects.

Key Responsibilities

1. Strategic & Business Leadership

• Develop and execute business strategies to expand the company’s construction portfolio in Singapore and the ASEAN region.
• Identify and secure new projects through tendering, partnerships, and client engagement.
• Build relationships with developers, consultants, and government agencies such as the Building and Construction Authority.

2. Project & Operations Management

• Oversee end-to-end project delivery (planning, execution, monitoring, completion).
• Ensure projects meet timelines, cost targets, and quality standards.
• Implement best practices in construction methodologies, productivity, and digital solutions (e.g., BIM).

3. Financial Management

• Manage overall P&L, project budgets, and cost controls.
• Review tender bids, contracts, and procurement strategies.
• Drive profitability through efficient resource allocation and risk mitigation.

4. Compliance, Safety & Quality

• Ensure full compliance with Singapore regulations, including workplace safety standards under the Ministry of Manpower.
• Champion Workplace Safety and Health (WSH) initiatives to maintain a strong safety culture.
• Ensure adherence to quality standards such as CONQUAS.

5. Team Leadership

• Lead and develop project directors, engineers, and site teams.
• Foster a high-performance and safety-first culture.
• Oversee workforce planning, including management of subcontractors and foreign workers.

6. Contract & Risk Management

• Oversee contract negotiation and administration (e.g., FIDIC, SIA forms).
• Identify and mitigate project risks, including delays, cost overruns, and disputes.
• Handle claims, variation orders, and dispute resolution.

7. Stakeholder & Client Management

• Act as the main point of contact for key clients, consultants, and government bodies.
• Ensure client satisfaction and long-term relationship management.
• Represent the company in industry forums and regulatory engagements.

Requirements

Education & Experience

• Bachelor’s degree in Civil Engineering, Construction Management, or related field (Master’s or MBA preferred).
• Minimum 12–20 years of experience in the construction industry.
• At least 5–8 years in a senior leadership role managing large-scale projects in Singapore.
• Strong familiarity with local construction practices and authority requirements.

Certifications (Preferred/Advantageous)

• Registered Professional Engineer (PE) with the Professional Engineers Board (preferred).
• Workplace Safety & Health certifications.

Skills & Competencies

• Strong leadership and people management skills.
• Deep understanding of construction project lifecycle and contract management.
• Excellent financial and commercial acumen.
• Strong negotiation and stakeholder management skills.
• Ability to manage multiple large-scale projects simultaneously.

Minimum Requirements (EP-Relevant)

Education

• Bachelor’s degree in Civil Engineering, Construction Management, or a related discipline.
• MBA or postgraduate qualification is advantageous.

Experience

• Minimum 12–20 years of relevant experience in the construction industry.
• At least 5–8 years in a senior management or leadership role.
• Proven track record managing large-scale construction projects in Singapore or similar markets.

Skills

• Strong leadership and organizational capabilities.
• Financial management and P&L experience.
• In-depth knowledge of Singapore construction regulations and practices.
• Excellent communication and stakeholder management skills.

Certifications (Advantageous)

• Registration with the Professional Engineers Board.
• WSH-related certifications.

Responsibilities

• Communicate effectively with Mandarin, Vietnamese, and Myanmar speaking associates to support smooth operations
• Assist the operation manager with daily tasks such as planning staff rosters and ordering stock from suppliers
• Follow company policies and procedures to ensure consistent and compliant outlet operations
• Prepare workstations and ingredients (mise-en-place) to maintain readiness for service
• Deliver fast, friendly, and personalized customer service tailored to individual customer needs
• Accurately take customer orders and process payments efficiently to ensure prompt service
• Prepare and sell food and beverage products following standard operating procedures
• Maintain cleanliness by clearing tables, mopping dining areas, and washing dishes regularly
• Perform additional duties as assigned to support outlet operations

Required competencies and certifications

• Minimum 1 year of experience working in a food and beverage outlet such as a food court, coffee shop, or restaurant
• Ability to work extended hours including weekends and public holidays

Job Overview:

Le Clos is seeking an experienced, commercially driven, and hands-on General Manager to lead and oversee all aspects of the business. The General Manager will be responsible for driving operational excellence, financial performance, team development, and guest satisfaction across restaurant, wine retail, and event operations while upholding Le Clos' standards of hospitality and wine expertise.

Key Responsibilities:

• Lead and manage the overall operations of Le Clos, ensuring profitability, efficiency, and service excellence.
• Develop and execute business strategies to achieve revenue, growth, and operational objectives.
• Oversee all front-of-house, retail, wine, and event operations.
• Manage and develop department heads and team leaders, fostering a high-performance culture.
• Ensure exceptional guest experiences and maintain the highest standards of hospitality.
• Monitor financial performance, including budgeting, forecasting, cost control, and profitability analysis.
• Drive sales initiatives and identify opportunities for revenue growth across all business segments.
• Oversee recruitment, onboarding, training, and performance management of staff.
• Maintain compliance with all health, safety, employment, and licensing regulations.
• Build and maintain strong relationships with suppliers, partners, clients, and stakeholders.
• Collaborate with ownership on strategic planning, expansion opportunities, and business development initiatives.
• Ensure accurate inventory management, stock control, and operational reporting.

Requirements:

• Minimum 5 years of senior management experience in hospitality, food & beverage, luxury retail, or wine-related businesses.
• Proven track record in managing multi-functional teams and achieving financial targets.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of P&L management, budgeting, and business operations.
• Passion for hospitality, customer service, and wine culture.
• Ability to work under pressure and adapt in a fast-paced environment.
• Strong organizational and problem-solving abilities.
• Experience with POS systems, inventory management, and operational reporting.
• Flexibility to work evenings, weekends, and public holidays when required.
• WSET qualification or wine industry experience is an advantage.

Company: AS2 ENGINEERING PTE LTD
Location: Singapore
Employment Type: Full-Time

Job Description

We are seeking an experienced and dynamic General Manager (Construction Operations) to oversee daily business operations, manage construction projects, lead site teams, and maintain strong relationships with clients. The successful candidate will be responsible for ensuring projects are delivered safely, on time, and within budget while maintaining high standards of quality and compliance.

Key Responsibilities

• Lead and supervise construction workers, supervisors, and project teams.

• Plan, coordinate, and monitor multiple construction projects from commencement to completion.

• Liaise with clients, consultants, subcontractors, and suppliers to ensure smooth project execution.

• Manage project schedules, budgets, and resource allocation.

• Prepare, review, and maintain project documentation, contracts, reports, and correspondence.

• Ensure compliance with Singapore building regulations, workplace safety requirements, and company policies.

• Resolve operational issues and provide effective solutions to meet project requirements.

• Conduct regular meetings with clients and internal teams to monitor project progress.

• Develop business opportunities and maintain long-term client relationships.

• Oversee procurement, manpower planning, and administrative matters.

Requirements

• Minimum 20 years of relevant experience in construction operations. (Strictly Need minimum 20 years)

• Strong leadership and people management skills.

• Experience in handling clients, subcontractors, and regulatory requirements in Singapore.

• Good knowledge of project planning, documentation, and contract administration.

• Familiar with Workplace Safety and Health (WSH) regulations.

• Proficient in project documentation.

• Excellent communication and interpersonal skills.

Skills

• Construction Project Management

• Team Leadership

• Client Relationship Management

• Document Control and Administration

• Budgeting and Cost Control

• Resource Planning

• Contract Management

• Problem Solving

• Workplace Safety and Health Compliance

• Communication and Negotiation Skills

Working Hours

• No Formal Timing, Need support 24/7.
• If need to work every week end and Publich holidays

Company Overview

Armour Publishing is a Singapore-based independent publisher established in 1991, producing diverse books for readers across Asia and beyond.

Job Summary

Lead Armour Publishing’s strategic publishing, operations, sales, marketing, finance, and HR functions to drive quality content, market expansion, operational efficiency, and sustainable growth.

Responsibilities

• Develop and execute publishing plans that achieve strategic business goals focused on quality and profitability
• Guide editorial team to acquire, develop, and publish market-relevant content aligned with company values
• Build and maintain collaborative relationships with authors, illustrators, clients, partners, and stakeholders
• Identify and secure new partnerships and business opportunities for custom publishing and market expansion locally and regionally
• Monitor publishing technology trends and implement innovative tools to enhance operations and audience reach
• Represent the company at literacy and publishing events to raise profile and expand industry networks
• Oversee daily operations and administrative processes to ensure company-wide efficiency
• Direct and supervise staff performance and operational activities to meet company objectives
• Ensure compliance with legal and regulatory requirements related to publishing, copyrights, and intellectual property
• Develop contingency and crisis management plans to address unexpected business challenges
• Review and enforce Standard Operating Procedures (SOPs) across all company processes
• Manage distribution channels for print and digital products to ensure timely, cost-effective delivery
• Lead marketing team to design and implement sales and marketing strategies targeting key audiences
• Cultivate strong relationships with customers, distributors, booksellers, and industry partners to enhance market presence
• Analyze industry trends, competitor activities, and emerging opportunities to inform business decisions
• Explore and develop new market opportunities including international markets, digital platforms, and emerging formats
• Collaborate with Finance to maintain accurate financial records, audited accounts, budgets, cash flow, and performance tracking
• Review and approve payments and claims to ensure financial control
• Monitor financial performance and make decisions to support sustainable company growth
• Prepare and present regular performance and financial reports to executive team and shareholders
• Develop investment presentations for fundraising to existing and potential investors as needed
• Recruit, train, and develop staff to build a high-performance, collaborative team culture
• Manage staff administration including leave approvals and annual appraisals

Company Overview

Michael Faith Consultants Group (MFC) is a Singapore-based advisory and consultancy group established in 1997, providing comprehensive corporate and management consultancy services to individuals and organizations.

Job Summary

Lead business development and manage overseas projects by identifying new markets, negotiating strategic partnerships, and ensuring project success through effective coordination and compliance with local regulations.

Responsibilities

Business Development & Strategy

• Identify and evaluate new overseas markets and projects to expand business opportunities
• Lead contract negotiations, joint ventures, partnerships, and strategic alliances to secure favorable terms and drive growth

Overseas Project Management

• Oversee the full lifecycle of overseas projects from initiation through execution to ensure timely delivery and budget adherence
• Coordinate with local partners and consultants to align project objectives and resolve issues promptly
• Monitor project performance, timelines, and budgets to maintain operational efficiency
• Ensure compliance with local laws, regulations, and business practices to mitigate risks in overseas markets

Relationship & Stakeholder Management

• Build and maintain strong relationships with overseas clients, partners, and key stakeholders to foster collaboration and trust
• Represent the company in international meetings, site visits, and negotiations to advance business interests

Preferred competencies and qualifications

• Master’s degree in Business Administration or a related field
• Minimum 10 years of experience in business development
• Experience working with diverse cultures and international stakeholders
• In-depth understanding of international markets, contracts, and regulatory environments
• Willingness to travel frequently for overseas assignments and project meetings

We regret that only shortlisted candidate will be notified.

Ang Hui Hui, Michael Faith HR Consultants Pte. Ltd.
EA License No: 17C8802 | EA Personnel No: R23115878

Job Summary

Lead and manage all restaurant operations to drive profitability, enhance customer experience, and develop a high-performing team. Implement strategies to boost sales, control costs, and maintain brand standards in a dynamic hospitality environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth workflow and high service standards
• Lead and coordinate all departments including service, kitchen, reservations, marketing, and administration to achieve operational goals
• Develop and execute operational strategies to improve efficiency and profitability
• Drive sales growth by implementing strategies to increase average spend, customer retention, and repeat visits
• Build and maintain strong relationships with corporate clients, business partners, and VIP guests to expand business opportunities
• Identify and pursue new revenue streams and partnerships to grow the restaurant’s market presence
• Recruit, train, coach, and develop department heads and team members to build a skilled and motivated workforce
• Establish clear performance standards and accountability measures across departments to enhance team productivity
• Foster a positive and high-performance work culture that supports staff retention and development
• Manage budgets, monitor food and labor costs, and control operational expenses to meet financial targets
• Review financial reports regularly and implement corrective actions to maintain profitability
• Ensure exceptional guest satisfaction by maintaining brand standards and handling key customer feedback and escalations effectively

Required competencies and certifications

• Diploma, Advanced Diploma, or Degree in Hospitality Management, Business Management, or related field
• Minimum 5 years of management experience in the F&B, hospitality, or hotel industry
• Proven ability to lead profitable restaurant or hospitality operations
• Strong leadership skills with experience managing large teams and multiple departments
• Proficient in financial management and business development
• Excellent communication and stakeholder management skills
• Ability to perform effectively in a fast-paced and dynamic environment

Other Information

Remuneration & Benefits

• Basic Salary: From SGD 8000 per month
• Profit Sharing Scheme
• Sales Incentive Programme
• Annual Leave and Medical Benefits
• Staff Dining Benefits
• Career Growth Opportunities

Job Summary

Lead and manage sales and corporate functions in Singapore for a Japanese logistics company. Develop strategies, oversee P&L, drive operational improvements, and coordinate with regional offices to ensure business growth and operational excellence.

Responsibilities

• Manage sales and corporate functions in Singapore to achieve operational excellence and drive measurable business growth
• Develop and execute customized business and sales strategies for logistics services to increase revenue and expand market share
• Oversee full P&L responsibilities including budgeting, financial planning, and performance monitoring to meet profitability targets
• Lead and coordinate multiple departments to foster collaboration and enhance team performance
• Align strategies and report business progress accurately by coordinating with Japan Headquarters and overseas offices
• Drive operational improvements by implementing digitalization and IT initiatives to increase efficiency and competitiveness
• Ensure compliance with internal policies, governance standards, and local regulations to mitigate operational risks

Required competencies and certifications

• Demonstrated experience in the logistics or freight forwarding industry within a Japanese company environment
• Proven management experience covering both sales and corporate functions to deliver measurable business results
• Strong leadership, decision-making, and execution skills to guide teams and implement strategies effectively
• Experience working in Singapore or other overseas markets to navigate diverse business environments

Preferred competencies and qualifications

• Business-level proficiency in Japanese language to facilitate communication with Japanese stakeholders
• Knowledge of IT systems, digital transformation (DX) initiatives, or business process improvement to support innovation
• Regional management experience in Southeast Asia to oversee cross-border operations and market dynamics

Other Information

Compensation & Benefits

• Monthly Salary: SGD 6,000 – 10,000 (commensurate with experience and capabilities), negotiable
• Bonus: Based on company and individual performance
• Benefits: Medical insurance, leave entitlement, and others in accordance with company policy

Only shortlisted applicants will be notified.

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Job Description & Requirements

Job Description

• Provide bilingual (English–Chinese) support to the General Manager, including on-site interpretation and translation of business documents.
• Assist with daily administrative matters, calendar management, meeting arrangements, and travel planning.
• Provide driving support to the General Manager when required, ensuring journeys are safe, punctual, and kept strictly confidential.
• Coordinate communication and liaison across internal departments, external partners, and government agencies.

Requirements

• Strong communication skills in both English and Chinese, with the ability to liaise with Chinese-speaking counterparts and provide interpretation and translation support when required.
• Willing to learn and able to adapt, including picking up industry-related terminology (mining, construction, engineering, etc.).
• Holder of a valid Singapore Class 3 driving licence with a good driving record.
• Good time-management and trip-planning skills.
• Able to work in a fast-paced and physically demanding environment, including at construction and mining project sites.
• A strong sense of responsibility, professional integrity, and strict confidentiality.
• Able to accommodate flexible or irregular working hours when required.
• Willing to travel locally and overseas, including to construction and mining project sites.

总经理助理

职位描述与任职要求

职位描述

• 为总经理提供中英文双语支持，包括现场口译及商务文件笔译。
• 协助处理日常行政事务、日程管理、会议安排及差旅规划。
• 在需要时为总经理提供驾驶支持，确保行程安全、准时并严格保密。
• 协调公司内部部门、外部合作伙伴及政府单位的沟通与对接。

任职要求

• 具备良好的中英文沟通能力，并能在需要时与中文使用者对接及提供口译与笔译支持。
• 愿意学习并具备适应能力，包括掌握行业相关术语（矿业、建筑、工程等）。
• 持有新加坡 3 号驾照（Class 3），驾驶记录良好。
• 具备良好的时间管理和行程规划能力。
• 能适应快节奏及具有一定体力要求的工作环境，包括建筑和矿业项目现场。
• 具备责任心、职业操守及严格的保密意识。
• 能在需要时配合灵活或不定时工作时间。
• 愿意配合国内外出差，包括前往建筑及矿业项目现场。

• Determine the management plans, policies and business objectives related to the management of the Company and responsible for the implementation and achievement of results. 

• Coordinate the sales, market development, research and development as well as product operations in the Company. 

• Establish and improve the Company's organizational and work system. Responsible for creating an efficient organizational team and building good communication channels. 

• Coordinate the relevant internal/external work relationships, maintain and enhance the Company's brand image and reputation. 

• Responsible for the formulation of the management department's business plan according to the strategic objectives proposed by the group headquarters and oversee the implementation to ensure the completion of the annual business tasks. 

• Pay close attention to the analysis and research of market information as well as product innovation and enhance market adaptability and competition. 

Requirements: 

• Bachelor degree and above in Supply Chain Management, Business Management and/or equivalent. 

• At least 2-3 years’ experience in the LNG industry. 

• Solid and proven track records in the Asia region focusing on LNG infrastructure development, gas-to-power, engineering consulting, oil & gas trade, EV and EV charging. 

• High level of business awareness and acumen. 

• Good knowledge of the intricacies of financial and business management. 

• Excellent Leadership, communication, organisational, analytical and problem-solving skills. 

• Strong crisis management and conflict mediation skills. 
  

  
  

Elemental Manpower Solution Pte Ltd | EA License No: 22C1236 
EA Personnel Name: Jeryn Lee | EA Personnel No: R22109650 

This role is a senior group-level hospitality leadership position responsible for the overall success of all restaurants, bars, and hospitality businesses within PleasureCraft Group. The General Manager reports directly to the Founder & Managing Director and oversees outlet leaders across the group.

Core Mission

The General Manager must ensure every business delivers:

1. Excellent guest satisfaction
2. Sustainable revenue growth
3. Strong profitability and financial discipline

Main Responsibilities

1. Multi-Outlet Operations

• Oversee daily operations of all restaurants, bars, and hospitality concepts.
• Maintain service, cleanliness, safety, compliance, and operating standards.
• Conduct regular site visits and management reviews.
• Resolve operational issues and ensure SOPs are followed.
• Coordinate departments including operations, kitchen, bar, finance, HR, and marketing.

2. Financial Performance

• Own revenue, profit, and EBITDA targets.
• Review P&L statements and budgets.
• Monitor food cost, beverage cost, payroll, and operating expenses.
• Improve profitability through pricing, menu engineering, labour planning, and cost control.
• Work with finance on forecasts and capital expenditure planning.

3. Sales & Revenue Growth

• Set outlet revenue targets.
• Develop strategies for events, private dining, corporate bookings, partnerships, and promotions.
• Analyze sales trends and underperforming periods.
• Improve guest retention and repeat visitation.

4. Guest Experience

• Ensure each concept delivers its intended guest experience.
• Monitor reviews, complaints, and customer feedback.
• Lead service recovery and complaint resolution.
• Implement systems to recognize and retain repeat guests.

5. Leadership & Team Development

• Directly manage outlet GMs and Restaurant Managers.
• Conduct performance reviews and coaching.
• Develop leadership capabilities and succession plans.
• Hold managers accountable for results.

6. Training & Service Standards

• Establish onboarding and training programs.
• Ensure staff have strong service, menu, POS, and guest-recovery knowledge.
• Maintain standards in grooming, professionalism, and customer service.

7. HR & Recruitment

• Support hiring, retention, workforce planning, and performance management.
• Monitor turnover and employee engagement.
• Work closely with HR on disciplinary and development matters.

8. New Restaurant Openings

• Lead pre-opening planning and execution.
• Coordinate with designers, contractors, suppliers, chefs, and consultants.
• Oversee recruitment, training, procurement, licensing, and launch readiness.

9. Systems & Technology

Responsible for selecting and managing:

• POS systems
• Reservation systems
• Inventory systems
• Procurement systems
• CRM platforms
• Payment gateways
• Workforce management software
• Reporting tools

10. Procurement & Supplier Management

• Negotiate supplier agreements.
• Control purchasing processes.
• Improve group buying power while maintaining quality.

11. Menu & Culinary Collaboration

• Work with chefs on menu design, pricing, profitability, and execution.
• Review menu performance and guest appeal.
• Support menu launches and staff training.

12. Design, Events & Marketing

• Review restaurant layouts and operating equipment.
• Oversee events and collaborations.
• Ensure marketing campaigns are operationally achievable and commercially effective.

13. Reporting

• Provide weekly and monthly performance reports.
• Present risks, opportunities, corrective actions, and recommendations to ownership.

Key Performance Indicators (KPIs)

Success will be measured by:

• Revenue growth
• Profitability and EBITDA
• Food & beverage cost control
• Labour productivity
• Guest satisfaction scores
• Repeat customer rates
• Employee retention
• Training completion
• New outlet performance
• Compliance with operating standards

Candidate Requirements

Education

• Bachelor's degree (or higher) in Hospitality, Hotel, Restaurant Management, or related field.
• Strong business and financial education preferred.
• MBA or postgraduate qualifications are advantageous.

Experience

Minimum:

• 5+ years in a multi-outlet restaurant group.
• Senior operational leadership experience.
• P&L responsibility.
• Experience opening new venues.
• Experience managing restaurant managers and outlet leaders.
• Experience with POS, reservations, inventory, procurement, and reporting systems.

Preferred:

• Hotel F&B background.
• Luxury/lifestyle hospitality.
• Experience in competitive markets such as Singapore, Hong Kong, or Bangkok.

Ideal Candidate Profile

The successful candidate is:

• Commercially driven
• Financially literate
• Hands-on and operationally focused
• Strong leader and coach
• Calm under pressure
• Detail-oriented
• Guest-centric
• Able to balance hospitality excellence with profitability
• Passionate about building successful hospitality brands

In One Sentence

This is essentially a Group Director of Operations / Group General Manager role responsible for all operational, financial, commercial, people, and guest-experience performance across a portfolio of restaurants and hospitality businesses, with full accountability for growth, profitability, and standards.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Ability to work under pressure and meet deadlines
• Ability to work shifts, weekends and Public Holidays
• Ability to work longer hours with prolonged period of standing
• Able to work night shift

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

·       Assists the General Manager in the proper functioning and fulfillment of the objectives of the Talent Development.     

·        Prepares the annual crewing budget for fleet vessels and ensures vessels operate within the projected budget.                        

·       Takes a leadership role to oversee the Crew Management of the fleet and provides related guidance to vessels/manning agents.          

·       Oversees the performance of manning agents and sets standards of service by each agent under the guidance of the General Manager. 

·       Ensures incoming and outgoing invoices and related accounts are monitored, followed up, and approved as required.                    

·       Supervises and controls the members and activities of the division.                  

·       Follows up on crew performance on board and monitors the career development of assigned crew.                                        

·       Maintains and improves relationships with all stakeholders.                                

·       Develops and executes a comprehensive recruitment, training, and retention strategy, after approval by management.       

·       Handles compensation and benefits strategy, including benchmarking.                      

·       Ensures all seafarers are trained as per the training matrix.  

·       Reviews wage rates as indicated in the valid Collective Bargaining Agreements and revises company scaled as required once approved by the Director, Talent Development, and executive management

·       Monitors crew operating budget, provides relevant commentaries where required, and keeps Director, Talent Development advised on developments for necessary action.

·       Monitors department expenses, submits monthly variance reporting to Director, Talent Development; ensures that all reporting employees adhere to company policies and procedures

·       Assists Director, Talent Development in developing measures and initiatives basis identified Fleet Personnel KPIs so results become visible in our financial reporting

·       Assists in the development of key marine HR (Human Resources) initiatives under the guidance of Director, Talent Development as required

·       Maintains contractual relationships with global Fleet Personnel vendors and confirms that the vendor’s performance is regularly monitored and evaluated.

·       Handling Japanese flag vessels.

Management Reporting:

·       Communicates expectations to direct reports, manages performance, and provides leadership and support to team members in a constructive, efficient, and effective way

·       Ensures that all reporting employees adhere to company policies and procedures. Communicates expectations to direct reports, manages performance, and provides leadership and support to team members

·       Is familiar with the Health, Safety Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, understands his/her duty to report any environmental noncompliance and/or concern to his/her manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines

Medical Repatriation and Claims manage:

·       Defines and designs processes and procedures, together with the Crew Claims Advisor, to manage medical repatriation claims

·       Provides guidance to the Crew Claims Advisor in measuring medical claims performance as per company defined KPIs

·       Proposes policy changes where required

Communications and Reporting:

·       Provides guidance and direction to the Senior Fleet Personnel Assistant in coordinating Master/Chief Engineer visit to the charterers’ office and Setting Up for Success Program

·       Working with the Director, Talent Development, enables successful change management in a constructive and effective manner, to aid improving Fleet Personnel performance and mature the organization efficiently

·       Provides support to the Director, Talent Development in development of regional seafarer Forums and leadership conferences as required

Project Management and System Support:

·       Provides Fleet Personnel project management support as required

·       Provides support and user expertise for various system improvement initiatives in various platforms such as Crew Management software, Crew Communications platforms, and the like

·       Performs other duties as assigned including working in other functional areas to cover absences 

·       Is familiar with the Health, Safety, Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, they understand their duty to report any environmental noncompliance and/or concern to their manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines. 

·       Track and interpret relevant environmental regulations, communicates information to vessels, shore staff and New Build department to ensure compliance with environmental legislations. 

·       Build relationships and consult with regulatory bodies, such as US Coast Guard, etc,

·       Participate in environmental industry associations and committees. 

·       Provide guidance, information, and training on regulatory matters to other departments and sea staff

·       Maintain the legislation register on all upcoming regulatory requirements and looks at trends for the future. 

·       Work with internal stakeholders to position the company for future requirements

·       Drive the implementation of environmental policies and practices onboard and ashore. 

·       Update relevant documents and plans to ensure the most current regulations.

·       Issuing of annual certificates to vessels at completion of monitoring period 

·       Manage the development and employment of systems to ensure compliance, record-keeping, and preparation for: 

o   ISM code certification 

o   ISO standards systems compliance and future certification 

o   Regulatory codes, international regulations 

o   USCG and other relevant national and flag state authority requirements 

o   Documentation, tracking, statistics, and reporting 

·       Perform other duties as required.

·       Liaise with external stakeholders, such as flag states, port authorities, and classification societies, to ensure compliance requirements are met.

·       Maintain positive relationships with regulatory agencies and industry associations to stay informed about changes in regulations and industry standards.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking an experienced, strategic, and results-driven General Manager to oversee Singapore operations. You will be responsible for driving commercial growth, ensuring operational excellence, and maintaining the highest standards of safety and customer service.

Key Responsibilities

Operational Leadership & Flight Support: Oversee daily station operations, including but not limited to comprehensive flight support, ground handling, passenger services, and cargo management to ensure safe, punctual, and efficient operations.

Safety & Security Assurance: Accountable for the station's safety performance, ensuring all operations strictly adhere to aviation security standards and achieve zero-incident running.

Commercial & Market Expansion: Identify and capitalize on new business opportunities, driving local sales and route development with the vision to successfully expand into new markets.

Commercial & Financial Performance: Drive local sales, marketing, and revenue management strategies to meet or exceed regional financial performance indicators (KPIs) and budget targets set by Headquarters. Track, analyze, and regularly report station operational metrics and KPIs to the China headquarters.

Relationship & Network Maintenance: Maintain full compliance with local aviation authorities, government regulations, and corporate safety policies. Build and manage strong relationships with airport authorities, customs, immigration, local vendors, and key corporate clients.

Team Management: Lead, mentor, and develop local station and sales staff to foster a high-performance, customer-centric culture.

Requirements & Qualifications

Experience: Minimum 7–10 years of experience in airline operations or airport management, with at least 3 years in a senior leadership role.

Education: Bachelor’s degree in Aviation Management, Business Administration, or a related field.

Networking & Interpersonal Skills: Exceptional social, networking, and relationship-management skills, with a proven ability to cultivate partnerships within the local aviation ecosystem.

Strategic Vision: Demonstrated vision and ability to navigate market dynamics, pioneer new business channels, and scale local operations.

Leadership: Proven track record of managing cross-functional teams and handling crisis situations effectively.

Skills: Strong understanding of flight support procedures, safety management systems (SMS), and local market dynamics.

Language & Communication: Professional fluency in both spoken and written Mandarin Chinese and English is mandatory. Must be fully proficient in delivering written reports and leading video conferences with the China headquarters.

Note: Only shortlisted candidates will be contacted for an interview.

Company Overview

NEW GOLDEN SEA SHIPPING PTE. LTD. (COSCO SHIPPING LINES SOUTHEAST ASIA BRANCH) operates in shipping and logistics, providing carrier and freight forwarding services with a focus on efficient supply chain solutions across Southeast Asia.

Job Summary

Lead shipping operations with full P&L responsibility, optimizing costs and yields through strategic vessel selection, route planning, and customer relationship management to drive business growth and operational excellence.

Responsibilities

• Manage full profit and loss accountability to ensure business profitability and sustainability
• Optimize cost efficiency by selecting vessels with appropriate size, speed, and bunker consumption aligned to volume prospects and port capabilities
• Monitor daily bunker consumption using system data to ensure vessel performance aligns with Time Charter Description and benchmark against sister ships
• Secure port call berth windows to maintain schedule integrity and operational efficiency
• Analyze and control indirect costs to support financial targets
• Manage and resolve cargo, container, and vessel damage claims in coordination with legal teams
• Strategize trade routes by analyzing market demand and supply to enhance service coverage and sailing frequency through own deployment or slot swaps
• Maintain high vessel schedule integrity to meet feeder-to-mother vessel connections and provide timely ETA and ETD updates to customers
• Collaborate with marketing to select customers and deals, actively participate in tender exercises
• Identify and implement General Rate Increases (GRIs), Rate Restorations (RRs), and Critical Bunker Recoveries (CBRs) in response to cost changes across managed trades
• Coordinate rate quotations and filings with marketing to support revenue management
• Manage agencies involved in vessel operations, cargo bookings, and customer relationship management at local service locations
• Engage actively in marketing efforts, especially with key clients introduced by marketing, and manage client relations during operational crises
• Conduct business development by reviewing trade route viability and adapting to operational or market changes
• Evaluate feasibility of new services, solo or via consortiums through vessel sharing agreements
• Make quick, effective decisions and communicate strategies clearly during operational or business crises
• Maintain professional relationships with external clients, port and terminal operators, and business partners
• Stay informed on the rapidly changing business environment through personal involvement and feedback channels including media
• Develop a strong understanding of current market conditions and long-term business outlook to identify opportunities and risks
• Prepare and position the right assets (ships) to meet future challenges and opportunities

Required competencies and certifications

• Minimum 10 years of sales experience in Shipping Carriers or Freight Forwarding
• Bilingual proficiency in English and Chinese, including reading and writing Chinese for reporting and liaison with Shanghai Headquarters
• Strong understanding of shipping carriers, freight forwarding, and supply chain solutions markets, with preference for industry vertical specialization

Preferred competencies and qualifications

• Excellent communication, interpersonal, and negotiation skills demonstrated in client and stakeholder interactions
• Proven ability to develop and execute strategic plans that drive business growth
• Strong analytical and problem-solving skills applied to operational and market challenges
• Customer-centric approach focused on building and maintaining strong relationships
• Excellent time management and organizational skills to handle multiple priorities
• Ability to work independently and collaboratively within teams