Job Summary
We are seeking an experienced E-commerce Manager to oversee and grow our online sales channels. The successful candidate will be responsible for managing e-commerce platforms, driving online revenue, optimizing customer experience, and executing digital marketing strategies.

Key Responsibilities

• Manage and optimize e-commerce platforms and online marketplaces.
• Develop and implement strategies to increase online sales and profitability.
• Monitor website performance, traffic, conversion rates, and customer engagement.
• Coordinate product listings, pricing, promotions, and inventory management.
• Work closely with marketing teams on digital campaigns, SEO, SEM, email marketing, and social media initiatives.
• Analyze sales data and customer behavior to identify growth opportunities.
• Manage relationships with marketplace partners and external vendors.
• Ensure a seamless customer journey from product discovery to order fulfillment.
• Prepare regular sales, performance, and market analysis reports for management.
• Lead and mentor e-commerce team members where applicable.

Requirements

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 3–5 years of experience in e-commerce, digital marketing, or online marketplace management.
• Experience with major marketplaces such as Shopee, Lazada, Amazon, or TikTok Shop.
• Strong analytical and problem-solving skills.
• Proficiency in Excel, Google Analytics, and e-commerce management tools.
• Knowledge of SEO, SEM, and digital marketing best practices.
• Excellent communication and project management skills.

Preferred Qualifications

• Experience managing online sales targets and P&L.
• Experience with regional e-commerce operations.
• Familiarity with ERP and inventory management systems.

About Us

Thillai Supermarket Pte Ltd is a Singapore-registered Company. Its specialty is to focus on organic groceries, natural and traditional Indian food products. Ayurvedic items, cold-pressed oils, millets and millet-based products, desi cow dairy, and organic fresh produce. We operate across multiple retail and e-commerce channels in Singapore, serving a health-conscious and culturally discerning customer base. We are expanding our operations and seeking a passionate, hands-on Retail & E-Commerce Manager to drive our next phase of growth.

Job Responsibilities

1. Operations

•      Oversee day-to-day retail and warehouse operations including inventory management, stock replenishment and product display.

•      Manage product listings across all sales channels — physical store, company websites and third-party e-commerce platforms.

•      Ensure all products are correctly labelled, priced and displayed with accurate expiry date management.

•      Maintain 100% stock accuracy— reconcile physical stock with online inventory at all times.

•      Identify slow-moving and near-expiry products and coordinate promotional clearance strategies.

2. E-Commerce& Digital Sales

•      Manage and grow sales across company e-commerce websites and third-party platforms including Grab, Redmart, Food panda and similar platforms

•      Update all product listings daily with accurate descriptions, photos, pricing and stock availability

•      Process online orders end-to-end — from order confirmation to packing instruction and delivery coordination

•      Use built-in e-commerce platform tools to run promotions, discount campaigns and bundle offers

•      Monitor platform performance metrics — sales volume, conversion rates, customer reviews — and optimise accordingly

•      Explore and onboard new e-commerce and delivery platforms to expand sales reach

3. Social Media & Marketing

•      Plan and execute weekly social media content calendar across Facebook, Instagram, TikTok and WhatsApp Business

•      Create promotional content and posters using digital and AI tools to drive product awareness and sales

•      Manage Facebook Ads campaigns— set up, monitor and optimize for customer acquisition and product promotion

•      Build and grow customer broadcast lists for direct marketing via WhatsApp

•      Analyze customer buying patterns and develop personalized marketing communication strategies

•      Generate and respond to all customer enquiries across digital channels promptly and professionally

4. B2B &Wholesale Business Development

•      Identify and develop relationships with retail stores, Indian grocery shops, restaurants and food businesses across Singapore to stock our products

•      Present product range to potential wholesale buyers and negotiate supply agreements

•      Manage B2B order fulfilment and maintain strong client relationships for repeat business

•      Represent the company at trade events, community events and farmer markets where relevant

5. Product Knowledge & Customer Engagement

•      Develop and maintain deep knowledge of all product categories: organic groceries, cold-pressed oils, Ayurvedic products, Panchagavya products, millets and millet-based products, organic vegetables, desi cow dairy products, organic sweets and snacks

•      Educate customers on product benefits, usage, shelf life management and health value

•      Manage perishable products proactively — communicate availability, freshness and expiry to customers before purchase

•      Gather customer feedback continuously and translate insights into product and service improvements

•      Promote natural farming awareness, indigenous seeds and conscious eating to build a loyal community around the brand

Requirements

Education

•      JC or above in Business Administration, Retail Management, Hospitality Management, Marketing or a related field experience

•      Candidates who completed their education in Singapore will be given strong preference

Experience

•      Minimum 3 years of hands-on experience in retail operations, preferably in specialty food, organic products, Indian grocery or natural products segment

•      Demonstrated experience managing e-commerce platforms and social media channels for commercial purposes

•      Experience in B2B wholesale sales or retail business development is preferred

•      Prior exposure to Indian organic products, natural farming produce, Ayurvedic or traditional food products is a strong advantage

•      Experience working in high-volume retail environments with proven ability to meet and exceed sales targets

Role Overview

As the company’s first dedicated marketing and commercial hire, the Marketing Manager, China Market &E-Commerce will lead and coordinate the company’s China go-to-market planning and serve as its strategic bridge into the Greater China market — a highly developed e-commerce and social-commerce ecosystem — while contributing to brand and growth initiatives across wider Asian and selected international markets.

This is a market-facing role with both strategic and hands-on responsibilities. It requires native-level Mandarin, strong cultural fluency, and practical experience working with China-based manufacturing, supplier, platform, and channel partners. The role also requires proven experience in Asian cross-border marketing, China e-commerce and social-commerce platforms, creator/KOL partnerships, and AI-enabled marketing operations.

Key Responsibilities

China Market Strategy & E-Commerce Growth (approx. 60%)

•    Own the China market-entry strategy end-to-end —positioning, channel architecture, pricing, and launch sequencing —establishing Neró Lux as a premium hygiene brand in the Greater China market.

•    Build and lead the company's cross-border and domestic e-commerce strategy across China's major e-commerce and social-commerce platforms (e.g. Tmall, Douyin, Xiaohongshu).

•    Design and direct China creator and livestream-commerce partnerships — with disciplined briefing, measurement, and return-on-spend analysis — leveraging China-specific creator and live-selling ecosystems.

•    Provide strategic market intelligence on Chinese consumer trends, competitive positioning, pricing, and partnership opportunities to guide product and commercial decisions.

•    Identify and develop high-value channel, distribution, and platform partnerships across Greater China.

•    Lead the China go-to-market roadmap and serve as the company's strategic interface to the market — the capability around which this role is built.

China Commercial Negotiation & Supplier-Network Development (approx.15%)

•    Coordinate commercially in Mandarin with China-based manufacturers, suppliers, component vendors, OEM/ODM partners, and channel partners, securing favourable commercial terms and resolving high-stakes issues through direct Mandarin-language engagement.

•    Build and maintain the company’s China supplier and partner network to support product-line growth, drawing on existing China relationships, market knowledge, and platform-specific commercial requirements.

•    Translate first-hand China market, supplier, and platform insights into commercial advantage on cost, quality, speed-to-market, and launch execution.

Global Brand & Growth Strategy (approx. 15%)

•    Support brand positioning, content direction, creator-led campaigns, and full-funnel growth strategy across Singapore, Southeast Asia, and selected international markets, ensuring the China market strategy fits the company’s wider premium brand direction.

•    Use AI-enabled tooling to support competitive research, content production, publishing workflows, and campaign optimisation, helping the team scale efficiently ahead of future headcount growth.

•    Track and report key growth metrics including acquisition cost, conversion performance, creator campaign ROI, attribution, and customer engagement, providing data-driven input for commercial decision-making.

Commercial Strategy & Reporting (approx. 10%)

•    Manage the China market and e-commerce marketing budget, tracking campaign spend, platform performance, creator/KOL ROI, and return on marketing investment.

•    Support the development of scalable commercial processes, including campaign reporting templates, platform performance tracking, supplier coordination workflows, and market intelligence updates.

•    Support fundraising with investor-facing materials, growth narratives, and China market data.

Required Qualifications & Experience

•    5+ years of progressive marketing, e-commerce and business development experience in Asian cross-border markets, with at least 2years in a leadership or project lead role.

•    Demonstrated success establishing brand, content, and commercial functions in a greenfield or early-stage setting, including market entry across Greater China and Southeast Asia.

•    Native-level Mandarin and full professional English proficiency, with proven experience leading commercial negotiations and partnerships with China-based manufacturers, suppliers, and channel partners.

•    Deep, hands-on command of China's major e-commerce and social-commerce platforms (e.g. Tmall, Douyin, Xiaohongshu), including creator and livestream-commerce partnerships with disciplined measurement.

•    Experience deploying AI-enabled marketing automation and operations tooling.

•    Proven track record of growing brand communities and social channels, with demonstrable month-on-month growth.

•    Experience owning a marketing budget end-to-end, accountable for spend and return.

•    Bachelor’s degree in Communications, Media, Marketing, Business, E-Commerce, or a related field; master’s degree in a relevant field is preferred.

•    Prior professional experience in Singapore's business environment preferred.

Job Title: Marketing Manager(F&B + E-Commerce Site) - Operations & Business Excellence

Company Overview:

Sampoorna Swadesi is a Singapore-based company with a dual focus on organic grocery retail and millet-based vegetarian dining. Founded 5+ years ago, the company aims to promote awareness about the importance of consuming organic food for a healthier nation.

Company Mission:

Sampoorna Swadesi believes that a prosperous nation is only possible when its people are healthy. The company is dedicated to contributing to this vision by providing high-quality organic products and delicious millet-based vegetarian cuisine.

Company Culture:

The company culture values dynamism, results-driven performance, and a passion for promoting healthy living through organic food

With this overview, I can see how the Manager role fits into the company's growth plans. The job description we crafted earlier aligns well with Sampoorna Swadesi's goals and values.

Roles & Responsibilities:

- Develop and implement strategic plans to drive sale growth in our Organic Millet based restaurant/food court and Organic Grocery Store, improve operational efficiency, and enhance customer satisfaction.

- Able to bring bulk orders for Organic Vegetables, Organic groceries and Organic Millet Vegetarian Plant based Food.

- Increase sales by 40% with the same operational cost within 12 months.

- Lead and manage a high-performing team, fostering a culture of innovation, teamwork, and exceptional customer service.

- Streamline operations, identifying areas for improvement and implementing process enhancements to increase productivity and efficiency.

- Build and maintain relationships with suppliers, partners, and stakeholders to support business growth and operations.

- Drive sales growth and revenue increase, while maintaining a focus on operational excellence

- Analyze market trends, customer needs, and competitor activity to inform business decisions

- Monitor and report on key performance indicators (KPIs), identifying areas for improvement and implementing corrective actions

- Ensure compliance with all health and safety regulations as per SFA, as well as industry standards for organic grocery and vegetarian cuisine

Requirements:

- Proven track record of success in managing marketing operations, leading teams, and driving business growth

- Strong leadership and team management skills, with experience in coaching, training, and mentoring staff

- Excellent communication, problem-solving, and analytical skills, with ability to work under pressure.

- In-depth knowledge of the organic grocery and vegetarian market, including trends, competitors, and customer needs

- Bachelor's degree in Business Administration, Hospitality Management, or related field is added advantage

- At least 3 years of experience in a similar role, with a proven track record of success

Product area

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

As an Account Manager, you will help to provide integrated, cross-platform advertising solutions to some of Google's largest partners within the e-commerce industry. You will support creation of account and campaign-specific proposals for customers by translating customer objectives into selecting Google ad solutions, and working with internal stakeholders to conduct research and learn about account or campaign relationships to complete proposals.

Qualifications

Job responsibilities

• Build and manage relationships with clients, and develop an understanding of their business issues, marketing objectives, and success metrics.
• Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
• Plan for, and achieve, business growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
• Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present customers.
• Build an in-depth knowledge of how Google advertising products work and can be used to help meet a wide range of marketing objectives.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.

Preferred qualifications

• Experience working in Google Ads.
• Ability to travel for client meetings and training, as needed.
• Ability to work towards strategic goals and multitask in a fast-paced environment.
• Excellent business acumen, organizational, problem- solving, and influencing skills.
• Excellent verbal and written communication skills.

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Sinologistics Overseas Pte. Ltd. serves as the overseas business headquarter of China Logistics Group, the largest state-owned integrated logistics service provider in China, with the most comprehensive range of logistics businesses. We are responsible for acquiring warehouses and other logistics assets worldwide, operating an international network, and boosting global capital allocation and overseas business development.

We sincerely invite talented professionals with expertise in logistics investment, capital management, asset management, and property operations to join us. Together, let us seize industry opportunities and explore the vast global market.

Key Responsibilities

• Assist in corporate planning and business development activities, including the coordination and follow-up of strategic projects.
• Conduct market research, industry analysis, and competitor monitoring to support business planning and reporting.
• Prepare regular business performance reports, operational updates, and management presentations.
• Support investment and business evaluation projects, including data collection, basic financial analysis, and feasibility assessments.
• Assist in identifying potential business and investment opportunities.
• Support operational improvement initiatives and contribute to the enhancement of business processes.
• Assist in implementing internal control, risk management, and compliance-related procedures.
• Coordinate project reviews, meetings, and follow-up actions to support operational effectiveness.
• Support vendor and business partner management activities when required.

Requirements

• Bachelor’s degree or above in Finance, Economics, Business Administration, Logistics, Supply Chain Management, or related disciplines.

• Minimum 3-5 years of relevant experience in strategy, operations, investment, consulting, or corporate management.

• Strong strategic thinking, business analysis, and operational management capabilities.

• Familiarity with corporate operations, investment analysis, and project management processes.

• Excellent written and verbal communication skills in both English and Chinese, with the ability to work effectively with the Group Headquarters in China and external stakeholders.

• Strong analytical, problem-solving, and results-oriented mindset.

• Prior experience in large corporations, consulting firms, multinational companies, or international business environments will be an advantage.

Job Description:

• Liaise with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner
• Liaise with clients, sub-contractors, and suppliers on project requirements.
• Oversee overall planning and execution to ensure optimization of resources and manpower
• Initiate, co-ordinate and oversee the interactions with the various involved disciplines/personnel to support the project
• Provide support in administering the main contract.
• Responsible for full QS work including valuation, submission of variation works, budgeting, controlling of cash flow and cost, processing of claims, contract payments, and settlement of final accounts, working with procurement team on the administration of projects.
• Assist to prepare tender and contract documents including bills of quantities.
• Prepare and analyze costings for tenders.
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.
• Undertake cost analysis for repair and maintenance project work.
• Prepare and submit catalogues and sample boards.
• Other ad-hoc duties as assigned by the HOD’s.

Job Requirement

Qualifications & Experience:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Ability to use software tools for costing and budgeting.
• Organizational skill with attention to detail, adaptable and flexible.
• Good communication and facilitation skills.
• Ability to work well in a team as well as independently and demonstrate initiative and commitment.

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Our client is looking for a  M&E Manager to join our Singapore office as we continue growing across Southeast Asia. This role is ideal for a detail-oriented professional with a strong understanding of M&E systems, who can effectively translate complex technical information into clear actionable reports and communications.

It involves close collaboration with clients, designers, and contractors to translate workplace strategies,  such  as  agile  working  environments,  collaborative  zones,  and  wellness-focused features into seamless and practical project execution. 

About Our Client

Our client company is an award-winning workplace design and build consultancy headquartered in Singapore, specializing in creating people-centric work environments that connect communities, ideas, and business goals. The company provides end-to-end services including workplace strategy, interior design, project management, construction, and renovation. With offices in Singapore, Thailand, and Malaysia, they are recognized for its innovative approach to workplace transformation, strong collaborative culture, and rapid growth across Southeast Asia.

Hiring

• Job Title : M&E Tender Manager
• Job location : Alexandra Road

Responsibilities

·       Review tender requirements from Clients/Consultants, not limiting to tender documents, drawings, site surveys and tender briefs.

·      Attend site show-round, tender interview and meetings as and when necessary.

·      Liaise with internal project members for integrating of M&E design into proposals.

·      Develop M&E designs and layouts for proposals.

·      Develop cost proposals according to the design intend.

·      Source for and compare quotations to ensure cost-effectiveness and quality.

·      Proposed value engineering for M&E designs.

·      Ensure tender submissions/proposals are fully complied with Clients’/Consultants’ requirements.

·      Ensure tender submissions/proposals are aligned to industry norms and adheres to local authorities’ standards and compliance.

·      Negotiate and procure materials and services for awarded contracts.

·      Prepare, submit and discuss project cost variations with Clients/Consultants.

·      Review and certify claims from suppliers and contractors.

·       Carry out other duties, activities as maybe directed by the company from time to time, either through its Management or the Employee’s immediate superior.

Requirements:

·      Degree in Mechanical & Electrical Engineering or equivalent qualification,

·      Minimum7 years of relevant experience in Mechanical & Electrical (M&E) works,

·      Strong knowledge of workplace safety standards and practices, with a proactive safety mindset,

·      Proven ability to liaise effectively with statutory authorities and regulatory bodies,

·      Excellent interpersonal and communication skills, with the ability to engage and collaborate with diverse stakeholders.

·      Strong organizational skills with the ability to prioritize tasks and perform effectively under pressure,

ORYX TALENT PTE LTD |Co Registration No: 202549948R |  KAH Personnel License No:  R26161400  | EA License No: 25C3248

JOB SUMMARY/ JOB OVERVIEW : 

We owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations team.

DUTIES & RESPONSIBILITIES : 

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company

• Develop, implement, and maintain quality assurance protocols

• Establish operational plans for the business function.

• Facilitate innovation and lead managers to manage change.

• Help with the innovation process within the organization.

• Lead managers to develop organizational and governance strategies.

• Manage compliance with food and beverage hygiene policies and procedures.

• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity

• Ensure that operational activities remain on time and within budget

• Track staffing requirements, hiring new employees as needed

• Oversee accounts payable and accounts receivable departments

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution

• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

• Partner with cross-functional teams to improve proprietary tools and systems

• Work closely with legal and safety departments to ensure that activities remain compliant

• Oversee materials and inventory

• Conduct budget reviews and report cost plans to upper management

QUALIFICATIONS : 

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)

• Strong skills in development and oversight

• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service

• Proficiency in conflict management and business negotiation processes

• Knowledge of business productivity software and an aptitude for learning new applications

Operations Manager, APAC Export

About the Company

Our client is an established healthcare diagnostics organisation supporting Singapore and APAC export markets within a regulated IVD / medical devices environment. The team works closely with regional sales, headquarters supply chain, finance, quality, logistics partners, and channel partners to ensure smooth business continuity and customer satisfaction.

Compensation Package: Approximately S$110,000 to S$130,000 per annum, including base salary and performance bonus.
 

Role Overview

The Operations Manager will oversee end-to-end operational execution for the Singapore and APAC export business. This role is responsible for ensuring accurate system data, reliable supply, inventory control, regulatory compliance, and continuous process improvement across Singapore and channel partner markets.

The successful candidate should be strong in order management, supply chain coordination, stakeholder engagement, and operations leadership within the healthcare diagnostics, IVD, medical devices, or regulated healthcare industry.
 

Responsibilities

• Oversee daily operational execution for Singapore and APAC export / channel partner markets, ensuring smooth order fulfilment, supply coordination, and business continuity.

• Manage CRM and ERP systems to ensure accurate and timely updates of order, inventory, service, and operational data.

• Maintain data integrity across operational systems to support reporting, forecasting, audit readiness, and management decision-making.

• Work closely with Sales teams and HQ Supply Chain to align monthly forecasts, improve demand visibility, and support accurate monthly closing.

• Act as the key operational liaison between local teams, headquarters, distributors, logistics partners, and internal stakeholders.

• Monitor and manage supply issues, back-orders, and potential shortages, ensuring timely communication and mitigation actions.

• Review inventory levels for Singapore and export markets, including safety stock, slow-moving stock, expiring inventory, and channel partner stock levels.

• Ensure compliance with GDPMDS and other applicable regulatory, quality, and audit requirements.

• Lead audit preparation and coordination, including documentation readiness, inspection support, corrective actions, and follow-up activities.

• Review current workflows and develop or improve SOPs to enhance operational efficiency, delivery smoothness, and cost effectiveness.

• Partner with Finance, Quality, Sales, Logistics, and external distributors to resolve operational issues and support customer satisfaction.

• Lead and guide the operations support team, including coaching, performance tracking, and individual development planning.

• Support office-wide and corporate initiatives where required, including internal governance, administrative coordination, HR policy updates, and employee insurance matters.

• Travel regionally when required to support business, operational, and channel partner needs.
   

Requirements

• Diploma or Degree in Business, Supply Chain, Logistics, Operations Management, or a related discipline.

• Minimum 5 years of relevant experience in customer service, order management, supply chain operations, or commercial operations.

• Prior experience in the IVD, medical devices, healthcare diagnostics, life sciences, or regulated healthcare industry is highly preferred.

• Strong understanding of Order-to-Cash processes, order management workflows, supply planning, and inventory management.

• Hands-on experience with CRM and ERP systems such as SAGE, SAP, Salesforce / SFDC, or similar platforms.

• Good working knowledge of supply chain coordination, distributor operations, back-order management, and demand forecasting.

• Familiarity with GDPMDS, quality management systems, audit preparation, or regulated industry compliance is advantageous.

• Strong Excel skills are required; proficiency in Microsoft Word, PowerPoint, and Power BI will be an advantage.

• Project management or process improvement experience is preferred.

• Strong stakeholder management skills, with the ability to work across sales, supply chain, finance, quality, logistics, and external partners.

• Detail-oriented, accountable, proactive, and comfortable working in a fast-paced, matrixed environment.

• Strong planning, problem-solving, communication, and critical-thinking skills.

• Comfortable with regional travel of approximately 25%.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

Duties:

• Daily manpower planning to ensure operation excellence in a cost-effective manner and to fulfil contractual obligations.
• Work with internal and external stakeholders to understand operational needs in order to plan/forecast the necessary resources required.
• Attendance management and make necessary adjustments when necessary.
• Work closely with HR and Ops to manage and achieve efficiency in manpower deployment. Initiates processes to streamline operations.
• Assist with HR on MOM deliverables regarding workforce.
• Implement information system and process flow for manpower planning.
• Work/Check on-site during project period to ensure manpower supply is managed optimally.
• Coordinate manpower’s security clearances and permit to work.
• Management of all company vehicle maintenance needs.
• Management of all company PPE drawing and consumable distribution.
• Conduct routine review with HR for performance improvement.
• Coordination with government authorities for renewal or applications of consent/licences.

Expected scenario and deliverables:

• Early forecast in manpower planning to allow company foresight into tendering for new projects.
• Efficiencies in resource usage resulting in cost savings in time and labour.

Other expectations:

• Have some interest in greenery, trees and plants.
• Willingness to explore other options to solve problems.
• Possibility to represent company for tenders (Maintenance, Projects and Events)

Requirements:

• Diploma in Landscape, Construction, Logistics, Supply Chain, Facilities or related field (preferred, but not mandatory).
• 1-2 years’ experience in operations/logistics coordination.
• Strong organizational skills with the ability to gather and synthesize information effectively.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Job Vacancy: Operations Manager

Company: Desh Catering service Pte. Ltd.
Location: Singapore
Position: Operations Manager (Full-Time)

About Us

Desh Catering is a growing catering service dedicated to providing healthy, quality, and affordable meals to migrant workers in Singapore. We are looking for a dynamic and responsible Operations Manager to oversee our daily operations and support our expansion.

Key Responsibilities

* Manage and supervise daily catering operations.

* Coordinate kitchen production, packing, and food delivery schedules.

* Lead and manage operational staff, drivers, and kitchen teams.

* Handle customer feedback and resolve operational issues.

* Monitor inventory, purchasing, and supplier coordination.

* Improve operational efficiency and service quality.

* Prepare operational reports and support business growth initiatives.

Requirements

* Able to work independently and under pressure day & Night shift

* Minimum 3 years of experience in operations management in any industries

* Strong leadership and team management skills.

* Good communication and problem-solving abilities.

* Proficient in Microsoft Office (Excel, Word, Email).

* Minimum 5-10 years Working Experience in Singapore

* Minimum Education qualifications - A level

* Workplace Safety related Certificate will be more advantaged

Interested candidates may send their resume to deshcateringsg@gmail.com

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

About EMA Travel

EMA Travel is EMAGlobal’s new B2B travel concierge platform, integrating corporate travel booking with EMA’s existing medical assistance, security response, and JourneyShield insurance infrastructure. We serve corporate clients, premium travelers, and institutional accounts who need more than a ticket — they need a protected journey.

This is a founding operational hire. You will build and own the travel agency operating engine that allows Chiron to scale, while EMA’s 24/7 assistance centres in Malaysia handle medical and security case operations.

The Role

We are looking for an experienced Travel Agency Operations Manager to lead day-to-day booking operations, vendor relationships, and service delivery for EMA's corporate and premium clients.

This is not a call centre or case management role — those functions sit with EMA’s existing assistance centres in Malaysia. This role is focused on the travel agency side of the business: ticketing, GDS operations, supplier relationships, booking quality, and client servicing standards.

You will be the operational back bone that turns EMA Travel from a concept into a functioning, professional travel agency — and you’ll work closely with the founder to shape processes from day one.

Key Responsibilities

Travel Agency Operations

•    Own end-to-end booking operations: flights, hotels, ground transport, and ancillary services

•    Manage GDS systems and ticketing infrastructure (e.g. Amadeus, Sabre, or Galileo)

•    Ensure booking accuracy, fare optimisation, and adherence to corporate travel policies

•    Establish and maintain SOPs for booking, rebooking, cancellations, and refunds

Vendor& Supplier Management

•    Negotiate and manage relationships with airlines, hotels, ground transport providers, and consolidators

•    Source competitive net fares and corporate rates to protect margin

•    Manage relationships with the GDS provider and any travel technology vendors

Client Service Delivery

•    Define and uphold service standards for corporate and premium clients

•    Act as the operational escalation point for booking-related client issues

•    Work with the founder on onboarding new corporate accounts operationally (travel policies, billing setup, reporting)

Cross-Functional Coordination with EMA Malaysia Assistance Centres

•    Build the operating handoff between travel bookings and EMA’s 24/7 assistance/case management teams in Malaysia

•    Ensure Journey Shield insurance is correctly attached and documented on every booking

•    Define clear escalation protocols for when a travel disruption becomes a medical or security case

Process& Systems Build

•    Design booking workflows, quality controls, and reporting dashboards from scratch

•    Recommend and help implement any travel booking tools or platforms needed to scale

•    Track key operational metrics: booking volume, insurance attachment rate, error rates, turnaround times

Compliance& Licensing

•    Ensure the agency operates in compliance with IATA/travel agency licensing requirements

•    Maintain accurate financial and booking records for audit and reporting purposes

Requirements

Essential

•    Minimum 5+ years’ experience in travel agency operations, with demonstrated experience managing a travel agency or a travel agency operations team (not just working within one)

•    Strong working knowledge of GDS systems (Amadeus, Sabre, Galileo, or equivalent)

•    Proven experience managing airline, hotel, and ground transport supplier relationships

•    Experience with corporate/B2B travel accounts, not purely leisure/retail

•    Strong understanding of travel agency licensing, IATA accreditation, and ticketing compliance

•    Comfortable operating in a lean, founder- led start up environment — building processes from scratch rather than inheriting them

Preferred

•    Experience integrating travel insurance products into booking workflows

•    Prior exposure to corporate duty-of-care, travel risk management, or medical/security assistance services

•    Experience working with or alongside a call center /24/7 operations team

•    Regional experience across Singapore, Malaysia, or wider Southeast Asia

Personal Attributes

•    Builder mentality — energised by setting up something new, not just running something established

•    High attention to detail; travel bookings and insurance attachment leave no room for error

•    Strong vendor negotiation instincts and commercial awareness of margin

•    Comfortable working cross-functionally with medical/security operations teams who are not travel specialists

What Success Looks Like (First 6Months)

•    Booking operations, SOPs, and quality controls fully documented and running

•    Clear, tested handoff process between EMA bookings and EMA Malaysia assistance centres

•    100% Journey Shield insurance attachment rate on eligible bookings

•    First 3–5 pilot corporate accounts onboarded and serviced to a professional standard

•    Supplier/vendor agreements in place for core airlines, hotels, and ground transport

Why Join EMA GLOBAL

•    Ground-floor opportunity to build the operating back bone of a new, well-capitalised venture

•    Backed by EMA Global’s 20+ years of medical and security assistance infrastructure across 140+ countries

•    Direct line to the founder — high ownership, high visibility, real influence on how the business is built

•    Clear path to growing into a larger operations leadership role as EMA scales regionally

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient daily operations
• Manage day-to-day operations, leading the operations team and department to achieve strategic goals
• Ensure organizational processes comply with legal regulations and industry standards
• Uphold and enforce health and safety guidelines across all operational activities
• Monitor employee and team performance by providing coaching, training, and constructive feedback to drive improvement
• Manage budgets, forecast financial needs, and allocate resources effectively to meet organizational objectives
• Collaborate cross-departmentally to align operational activities with company goals
• Cultivate and maintain strong relationships with vendors and suppliers to support business needs
• Negotiate contracts with suppliers and vendors to secure favorable pricing and terms
• Optimize business travel processes by securing corporate rates, automating expense reports, and ensuring compliance
• Implement quality assurance measures for products and services, monitoring production KPIs to maintain standards
• Enhance customer service quality to improve satisfaction and loyalty
• Analyze operational data to identify opportunities for process improvements and cost savings
• Manage supply chain processes including inventory, production, sales, and sourcing to ensure smooth operations
• Optimize workflows and processes to increase efficiency and reduce costs
• Monitor manufacturing processes to ensure production of high-quality products
• Oversee staffing plans, recruitment, and training to build a capable operations team
• Report regularly on operational efficiency and quality standards to senior management
• Foster innovation and productivity by facilitating effective communication across teams
• Stay updated on industry trends and best practices to continuously improve operations
• Integrate new technologies and business processes to enhance operational performance
• Maintain service operations to ensure long-term sustainability
• Develop and lead conflict-resolution programs to manage and resolve workplace conflicts effectively

The Company

My client is a high growth e-commerce business operating across international markets. With rapid scaling underway, they are looking to hire a highly driven FP&A Manager to grow with the business and play a meaningful role in its next phase of expansion.

Requirements

• More than 10 years of FP&A experience

• Hands-on, strong Excel and financial modelling skills

• Experience in managing large datasets, comfortable working with ambiguities and has an ability to work in a fast paced, lean and unstructured environment

• Hands-on, excellent Excel and financial modelling skills

• Highly driven, resourceful, detailed, able to build things from scratch and drive improvements

• Problem-solver and goal-oriented, thrives in challenging environment

Job Scope

You will be responsible for end-to-end of the planning cycle including annual operating plan, rolling forecast, and long-range plan, managing timelines, templates, stakeholder coordination, and consolidation through to the final numbers presented to the CFO. You will own the integrity and architecture of the company's financial model across revenue, margins, operating costs, cash flow, and balance sheet, and take accountability for the KPI framework that tracks business performance, spots trends early, and translates them into actionable insights for leadership.

You will support in forecast, running quarterly business reviews, and pressure-testing investment cases with rigour. You will produce monthly management decks and board materials, and present directly to the CFO and senior executive team. The role also encompasses strategic analysis such as pricing studies, go to market models, and deep dives, as well as driving continuous improvement in the planning process and reporting infrastructure to build a scalable finance function.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13453915, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Job Summary

We are looking for an experienced, results-driven

Supermarket Operations Manager

to lead all day-to-day operations, ensure smooth running of the store, deliver excellent customer service, and meet sales, profit, and operational targets. You will deputise for the Store Manager, lead the team, and ensure full compliance with UK regulations and company standards.

Key Responsibilities

Store Operations & Daily Management

• Oversee all departments: grocery, fresh food, bakery, deli, frozen, non-food; ensure smooth workflow, opening/closing routines, and safe working environment.
• Manage stock levels, replenishment, inventory control; reduce waste, shrinkage, out-of-stocks; maintain accurate stock records and audits.
• Ensure displays, shelves, pricing, signage, and promotions are correct, attractive, and fully compliant.
• Coordinate deliveries, goods-in, storage, and equipment maintenance; keep store clean, tidy, and fully functional.
• Plan staffing rotas, match resources to customer footfall, control labour costs.

Team Leadership & Development

• Recruit, train, coach, and supervise all staff (department managers, cashiers, shelf-fillers, customer service).
• Set targets, conduct appraisals, resolve issues/disputes, and build a motivated, high-performing team.
• Deliver training on service standards, food safety, health & safety, and company policies.
• Foster a positive, inclusive culture and ensure all colleagues follow rules and procedures.

Commercial & Financial Performance

• Achieve sales, profit, and KPI targets; analyse sales data, trends, and customer behaviour to drive growth.
• Control costs: labour, waste, utilities, supplies; implement efficiency improvements.
• Plan and execute promotions, seasonal campaigns, and product launches; maximise sales opportunities.
• Manage store budget, report performance to head office, and contribute to annual business plans

Compliance, Health & Safety & Legal

• Ensure full compliance with Singapore laws: Food Safety Act, FSA standards, Health & Safety, Trading Standards, employment law, age-restricted sales.
• Carry out risk assessments, safety audits, hygiene checks; maintain all required records and documentation.
• Train staff on safety, emergency procedures, and legal requirements; resolve compliance issues immediately.

Customer Experience

• Lead by example to deliver excellent service; ensure staff are helpful, polite, and knowledgeable.
• Handle complaints, queries, and feedback professionally; resolve issues and build customer loyalty.
• Improve store layout, flow, and service to reduce queuing and make shopping easier.

Administration & Reporting

• Prepare weekly/monthly reports: sales, stock, waste, labour, compliance, and operational issues.
• Maintain accurate records for payroll, inventory, safety, and compliance; implement company policies and new initiatives.

Requirements / Person Specification

• 3–5 years’ experience in supermarket/retail operations, with at least 2 years in a management/leadership role.

Job Summary

Lead and optimize daily operations across multiple food and beverage outlets to drive sales performance, ensure consistent product quality, enforce food safety standards, and enhance customer satisfaction through effective team supervision and operational reporting.

Responsibilities

• Oversee daily operations of all outlets to ensure seamless workflow and service delivery
• Monitor and analyze outlet sales performance and profitability to identify improvement opportunities
• Maintain consistent product quality across all outlets to meet brand standards
• Track inventory levels and implement waste reduction strategies to optimize resources
• Supervise and develop outlet management teams to achieve operational excellence
• Plan and conduct regular outlet inspections and audits to ensure compliance and quality
• Ensure high service quality and customer satisfaction through proactive management
• Enforce strict food safety standards across all outlets to comply with regulations
• Prepare and submit detailed operational reports regularly to inform senior management

Preferred competencies and qualifications

• Diploma or Degree in Hospitality Management, Business Administration, Food and Beverages Operations Management, or related disciplines preferred
• Experience in managing three (3) or more outlets preferred
• Experience in chain-store or franchise operations highly preferred

Required competencies and certifications

• Minimum 5 years of experience in Food & Beverage (F&B) management
• More experienced applicants may be considered for Senior Operations Manager position

About the role:

SMITECH is seeking an experienced M&E Interface Manager to lead project interfacing and coordination for a major M&E construction and infrastructure project in Singapore.

This role will take charge of all project interface matters across Civil & Structural, Architectural, M&E building services, consultants, subcontractors, client representatives, authorities and other project stakeholders. The successful candidate will manage the interface coordination team to ensure timely resolution of design, construction, authority approval and site coordination issues.

This project role is to be based on site on a 5.5-day work week.

Key Responsibilities:

• Lead and manage all project interface coordination matters across civil, structural, architectural, M&E building services and stakeholder workstreams.
• Establish and maintain the project interface register, coordination matrix, action tracker and issue escalation records.
• Manage the project coordination/interface team to ensure timely closure of interfacing matters and construction constraints.
• Coordinate closely with client, consultants, authorities, subcontractors, site teams, planning, BIM, QAQC and testing & commissioning teams.
• Lead regular interface and technical coordination meetings to resolve design clashes, sequencing conflicts, constructability issues and stakeholder dependencies.
• Review design drawings, shop drawings, construction methodology, RFIs, technical submissions and interface deliverables for coordination risks.
• Track and follow up on stakeholder approvals, design clearances, site access requirements, handover requirements and authority-related submissions.
• Support BCA TOP and relevant authority handover / Temporary Fire Permit coordination processes where applicable to project requirements.
• Monitor interface risks affecting programme, construction progress, quality, safety and project handover milestones.
• Prepare interface status reports, outstanding issue trackers and management updates for project leadership.
• Drive practical solutions with project teams to minimise delay, abortive works, rework and stakeholder misalignment.

Requirements

• Degree in Engineering, Mechanical / Electrical Engineering, Building Services, Construction Management or related discipline.
• Minimum ten (10) years of engineering experience, with at least five (5) years managing project construction interfaces.
• Strong experience managing interfaces across Civil & Structural, Architectural and M&E Building Services works for projects of similar scale, nature and complexity.
• Proven ability to lead project interfacing coordination involving consultants, subcontractors, client representatives, authorities and internal project teams.
• Experienced in managing design coordination, stakeholder approval processes and construction-phase interface resolution.
• Familiar with Singapore authority approval, project handover and BCA TOP-related coordination processes; experience with TFP / fire-safety handover coordination will be an advantage.
• Strong understanding of construction sequencing, design coordination, shop drawing review, RFI management, BIM coordination and site execution constraints.
• Able to lead interface meetings, track actions, escalate risks and drive timely closure of outstanding coordination matters.
• Strong communication, stakeholder management, documentation and problem-solving skills.
• Experience in infrastructure, transport, utilities, airport, MRT/LTA-related, public-sector, large-scale commercial or industrial projects will be an advantage.

About Us:

SMITECH is an established M&E contractor involved in mega national projects with a rapidly growing presence across Singapore. We are actively expanding our operations and are inviting experienced, driven M&E and Civil engineering personnel to join our ranks for new and existing projects.

What we are looking for:

We need driven professionals who can work closely with our project delivery team and management to troubleshoot roadblocks and deliver quality results for highly technical construction roles. For this position, we are looking for someone who can take ownership of complex project interfaces, coordinate across multiple disciplines and stakeholders, and keep critical approval and handover matters moving.

Engineering Tomorrow Together
Join us and build your career together with a growing M&E contractor. Apply now!

This role is being sourced through SMITECH directly at this point of time and not accepting applications via external recruitment agencies.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Store Operations Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8am – 5pm; Sat, 8am – 12pm)
• Salary Package: Basic $7,000 - $8,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Manage and oversee daily operations across 8 restaurants.
• Lead and guide outlet operations to meet agreed targets and support ongoing improvements.
• Support business growth, including planning and setting up new outlets in Singapore or nearby countries.
• Implement cost control and cost-saving measures.
• Plan staffing needs, including recruitment, training, staff development, motivation, deployment, reassignment, and handling workplace issues to ensure effective use of manpower.
• Carry out other duties or projects assigned by the Director.

APPLY NOW!!!

• At least 5 years of relevant experience in F&B operations, preferably managing multiple outlets (e.g., casual dining or hotpot).
• Strong leadership, communication, and interpersonal skills.
• Working knowledge of Microsoft Office is required.
• Proficient in English; ability to communicate with Mandarin-speaking stakeholders for work purposes is an advantage.
• Able to work on Saturdays.
• Willing to travel when required.
• Experience in the Chinese cuisine industry or similar culinary environments will be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81759 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users.  From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions.

What you’ll do

As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape.

Responsibilities

• Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
  
• Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
  
• Set a strategic vision for the team and build the path to execute it in both the short and long-term.
  
• Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
  
• Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.
  
• Maintain oversight of operational vendor performance related to risk.
  
• Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
  
• Define and manage core metrics, SLAs, and performance of the organization.
  
• Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
  
• Ensure risk management efforts do not compromise the user experience. 
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Business-level proficiency in Mandarin (written and spoken) is required, as this role involves communications with our users in the Greater China region.
  
• 10+ years of experience in fraud/risk or management roles, including at least 2+ years of directly leading and developing high-performing teams.
  
• Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
  
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
  
• Passion for delivering a user-centric experience while effectively managing risk.
  

Preferred qualifications

• Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement. Experience analyzing data and creating dashboards and visualizations.
  
• Strong proficiency sourcing and analyzing data using SQL.
  
• Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
  
• Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus.

Key Responsibilities:

Operations & Process Management:

- Oversee day-to-day business operations to ensure efficiency.

- Develop, implement, and improve operational policies and procedures.

- Ensure compliance with company policies, industry regulations, and safety standards.

- Identify and resolve operational challenges to enhance business performance.

Strategic Planning & Business Growth:

- Assist in setting and executing business objectives and strategic goals.

- Analyze operational data to identify areas for improvement.

- Work with senior management to optimize company resources and drive growth.

- Implement best practices to increase productivity and profitability.

Team Leadership & Workforce Management:

- Supervise, mentor, and train employees to enhance performance.

- Set clear objectives and track team performance.

- Foster a positive work environment that promotes teamwork and accountability.

- Handle staffing issues, including recruitment, training, and performance evaluations.

Financial & Budget Management:

- Assist in budgeting, forecasting, and financial planning.

- Monitor operational expenses and identify cost-saving opportunities.

- Ensure that financial targets and key performance indicators (KPIs) are met.

Stakeholder & Customer Relations:

- Maintain strong relationships with vendors, clients, and partners.

- Address customer concerns and ensure a high level of service delivery.

- Negotiate contracts and agreements to benefit the company.

Technology & Process Improvement:

- Implement and manage operational technology and software.

- Streamline workflows to improve efficiency and reduce costs.

- Stay updated with industry trends and incorporate best practices.

Qualifications & Skills:

- Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).

- Proven experience in operations management or a similar leadership role.

- Strong leadership, problem-solving, and decision-making skills.

- Excellent communication and interpersonal abilities.

- Proficiency in operations management software and data analysis tools.

- Ability to manage multiple priorities and work in a fast-paced environment.

WhatsApp resume @ +65 8838 7279

Why Join Us?

• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Lead and manage the overall logistics operations across construction projects.
• Oversee daily logistics operations, fleet deployment, manpower coordination, and operational planning to support smooth project execution.
• Manage fleet operations including cranes, lorries, vehicles, machinery, and equipment utilization.
• Coordinate with Project Managers, site teams, vendors, and subcontractors to ensure operational and logistics requirements are met.
• Supervise logistics staff, general workers, and operational manpower across multiple project sites.
• Monitor fleet maintenance, permits, insurance, and compliance with safety and regulatory requirements.
• Review operational performance, manpower deployment, resource utilization, and logistics costs.
• Drive process improvement, operational efficiency, and problem-solving initiatives.
• Prepare operational and logistics reports for management review.
• Perform any other duties assigned by Management.

Job Requirements:

• Degree or Diploma in Civil Engineering, Construction Management, Operations/ Logistics or related field.
• Minimum 8–12 years of relevant experience in construction operations, logistics, or fleet management.
• At least 3–5 years of managerial experience in the construction industry.
• Experience managing cranes, lorries, machinery, fleet operations, and site manpower.
• Familiar with Singapore construction industry practices and operational requirements.
• Strong leadership, coordination, planning, and problem-solving skills.
• Good communication and stakeholder management skills.
• Knowledge of WSH requirements and regulatory compliance for fleet and machinery operations.