Total 369 Manager job vacancies

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Head of Indoor Sales & Customer Service
• Working Location: Paya Lebar
• Working Hours: 5 Days, Monday - Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Manage sales support and indoor sales activities for local customers, ensuring smooth service delivery.
• Handle daily requests related to Air & Ocean Freight (Import/ Export) and prepare quotations from start to finish.
• Develop tailored solutions and competitive pricing for project cargo, oversized shipments, and container optimization.
• Support RFQs and cross-border trucking arrangements between Singapore and Malaysia with the customer service team.
• Cooperate with management on indoor sales activities.
• Manage inquiries from key accounts, including Oil/ Drilling & Gas industry and furniture trading companies in Singapore.
• Monitor overseas requests and issue quotations when required, while ensuring agent requests are properly addressed.
• Assist the General Manager in overseeing customer service and sales support functions across operations.
• Other duties as directed by management.

APPLY NOW!!!

• Diploma/Degree in Business, Logistics, or related discipline.
• Minimum 3 years of experience in sales support, customer service, or freight forwarding.
• Strong communication and problem-solving skills with ability to liaise confidently with clients and management.
• Proficient in Microsoft Office applications, especially Excel for quotations and reporting.
• Knowledge of Air & Ocean Freight operations and project cargo handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81916 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Building and Construction
• Position Title: Project Engineer / Project Manager
• Working Location: Islandwide (Office at Tuas, Transport provided at Joon Koon MRT)
• Working Hours: 5 days (8.00am – 5.00pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee day-to-day site works to meet design, specs, and plans.
• Lead the site team; plan and execute daily activities.
• Manage manpower, materials, and equipment to stay on schedule and within budget.
• Track subcontractor progress and quality; resolve issues promptly.
• Work with main contractor and consultants on design reviews, approvals, and technical queries.
• Attend progress meetings with clients, main con, and consultants; report site status.
• Enforce EHS standards and site housekeeping.
• Deliver the project on time, within budget, and to required quality.
• Other tasks as assigned by Management.

APPLY NOW!!!

• Diploma or Degree in Engineering, Construction Management, or related field.
• Minimum 2 years’ project management experience in building/civil works.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79391 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

• Lead and manage a team of 5+ (L1/L2 support), fostering a high-performance culture
• Oversee daily IT operations, maintenance, and compliance with security standards
• Manage maintenance schedules, change requests, incidents, and service requests
• Track IT assets and maintain accurate documentation for audits and reporting
• Manage vendors and subcontractors, ensuring performance meets contractual obligations
• Monitor SLAs and implement service improvements
• Manage budgets and control operational costs
• Serve as the main point of contact for clients, ensuring timely issue resolution

Requirements

• Bachelor’s degree in Engineering, IT, or related field
• 3–4 years of experience in IT Operations & Maintenance
• Strong knowledge of IT service management and ITIL practices
• Proven leadership, problem-solving, and stakeholder management skills
• Excellent communication skills and ability to work under pressure
• Self-driven, proactive, and able to manage multiple priorities

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to chally@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

Leadership of Customer Service Team

• Lead, coach and mentor the customer service team to deliver exceptional service standards.
• Oversee team members' capability in managing sales leads effectively.
• Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures.
• Oversee daily operations of the customer service department, ensuring prompt
  resolution of customer inquiries, service issues, complaints, and escalations.
• Maintain an organized and efficient filing and database system for customer records and service documentation.
• Lead digital transformation efforts related to new systems or software.
• Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.

Achievement of Management Objectives

• Prepare and generate monthly performance and operational reports.
• Monitor adherence to standard operating procedures (SOPs) and recommend updates or improvements when necessary.
• Establish and monitor KPIs and service standards to drive customer satisfaction,
• retention, and operational performance
• Analyze customer feedback, service trends, and complaint data to identify root causes and lead service improvement initiatives.
• Implement customer service department manual, procedures, and training programs that promote consistency, efficiency, and a customer-first culture.
• Provide insights into customer trends, operational challenges, and improvement opportunities.

Collaboration with Business Development Team

• Collaborate cross-functionally with Business Development team to ensure service delivery aligns with customer expectations and regulatory requirements.
• Provide support in data analysis and insights related to customer satisfaction and sales performance.
• Consolidate and present monthly reports for key stakeholders, ensuring accurate and actionable information.

Cross-Departmental Coordination

• Liaise with key departments (Logistics, Operations, etc.) to resolve any issues that may impact customer satisfaction.
• Ensure smooth communication and effective collaboration between departments to meet customer needs and expectations.

Requirements:

• Minimum Bachelor’s Degree in Business Administration, Management Studies, or a related field

• At least 2 years of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

Have a minimum of 1 years engineering experience in the areas of valves, control valves and steam applications.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

Have a minimum of 1 years engineering experience in the areas of valves, control valves and steam applications.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Job Description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business

Ensures employee satisfaction through:

- communication of business progress and all related action.

- setting goals and controlling achievements.

- establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers

Promotes quality improvement processes to:

- reduce cycle time

- drive continuous improvement of technical performance 

- empower the work force.  Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function 

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources 

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems 

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans

• Guided by business unit, department or sub-functional business plans

Interpersonal Skills

• Influences others internally and externally, including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

Time Type:

Full time

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Who We Are

We are a deep-tech startup based in Singapore, transforming global air cargo operations using computer vision, robotics, and AI. Our products are deployed at airports and cargo warehouses across multiple countries, digitising and automating cargo handling operations in real time.

Our deployments are technically complex: camera systems mounted on engineered structures, PoE networks segmented into dual subnets, a full microservices software stack from low-level C++ computer vision libraries up through ROS2,Python, Go, Angular, and MongoDB — all orchestrated with Docker and Docker Compose, and automated end-to-end including OS installation via Ubuntu Auto install. We connect every site to the cloud and monitor everything remotely.

As we scale globally, we need someone who can own the entire field — from bolting the first camera bracket to watching the uptime dashboard from 10,000 miles away.

The Role

This is a hands-on, high-ownership field engineering role. You will be responsible for getting our solutions deployed, running, and staying running at customer sites worldwide. That means you are comfortable with a screwdriver and a terminal in equal measure.

You will lead and execute physical installations — coordinating structure fabrication with contractors, mounting hardware, cabling networks — and then bring the full software stack live: configuring nodes, standing up containers, validating network routing, onboarding users, and ensuring the system goes live flawlessly. After go-live, you own uptime. You monitor systems remotely, respond to issues fast, and resolve them thoroughly.

This role is not for someone who prefers to stay in the lab perfecting algorithms. It is for someone who gets energy from solving real problems in real environments, who takes pride in a system that has not gone down in months, and who can calmly manage a difficult customer situation at a busy airport at midnight.

What Makes This Role Different

You Own the Full Stack in the Field

From OS installation to cloud connectivity, you will be responsible for every layer of the deployment — hardware, network, OS, containers, application, and user go-live. You will not hand off to someone else mid-deployment.

Physical Engineering Matters Here

Our camera systems require custom-designed mounting structures fabricated by contractors. You will work with contractors to specify, review, and install these structures — understanding load, alignment, and camera field-of-view requirements is part of the job.

You Are the Reliability Guarantee

Customer SLAs require near-zero downtime. You will build monitoring dashboards, establish preventive maintenance routines, and be the first line of response when something goes wrong — using remote monitoring tools before ever stepping on a plane.

You Will Travel — a Lot

Our deployments span multiple countries and time zones. You will spend significant time on the road, working in airport environments across different geographies, each with their own infrastructure, regulations, and operational cultures.

Key Responsibilities

Deployment & Physical Installation

• Plan and execute end-to-end deployments at customer sites including airports and cargo warehouses globally.

• Work with contractors to specify, review, and oversee fabrication and installation of camera mounting structures.

• Install, mount, and cable cameras, computers, PoE switches, and networking equipment at customer sites.

• Design and configure dual-subnet network architecture (PoE camera network and operations network) with appropriate routing, firewalls, VLANs, and cloud connectivity.

• Execute automated OS installation using our Ubuntu Auto install-based ecosystem and bring up the full microservices stack using Docker and Docker Compose.

• Validate end-to-end system functionality —from camera feed ingestion through computer vision processing to product UI —before handing over to the customer.

• Onboard and train customer users and siteteams at go-live.

System Uptime & Remote Monitoring

• Take ownership of post-deployment system reliability and uptime for all live customer sites.

• Monitor deployed systems remotely using our monitoring tools (e.g. Grafana-based dashboards) and act proactively on alerts before they become incidents.

• Diagnose and resolve hardware, software, network, and container-level issues remotely wherever possible, and on-site when required.

• Maintain and evolve monitoring coverage as deployments grow globally.

• Ensure all sites meet SLA commitments; escalate and manage internally when resolution requires engineering team involvement.

Customer & Contractor Management

• Act as the primary technical point of contact for customers during deployment and ongoing support.

• Manage customer expectations professionally, including handling escalations and difficult conversations with composure.

• Train, brief, and manage contractors engaged for deployment or support; review their work quality and delivery.

• Build strong working relationships with site operations teams to enable smooth deployments and fast incident response.

Continuous Improvement & Documentation

• Document all deployments thoroughly: network diagrams, hardware configurations, installation procedures, and as-built records.

• Maintain and improve standard operating procedures for deployment, go-live, and support.

• Feed learnings from the field back into product and engineering teams to drive improvements in reliability, deployability, and supportability.

• Identify and propose improvements to deployment processes, tooling, and monitoring to reduce time-to-live and increase uptime.

What You Bring

Education & Background

• Diploma or Bachelor’s degree (or higher) in Mechatronics, Electrical & Electronic Engineering, Computer Science, or a related field.

• Practical background in applied computer vision and/or robotics systems — you understand how these systems work at a system level, not just theoretically.

• 3 to 5 years of experience in field services, solution deployment, technical operations, or a similar hands-on role.

Systems &Infrastructure

• Proficient in Linux (Ubuntu) — comfortable at the command line for system configuration, scripting, and troubleshooting.

• Hands-on experience with Docker and DockerCompose for deploying and managing containerised microservices.

• Solid networking knowledge: IP addressing,subnetting, VLANs, routing, firewalls, TCP/IP, DHCP, DNS, HTTP — and practicalexperience configuring switches and routers in the field.

• Experience with scripting (Bash, Python) forautomation of installation, configuration, and diagnostic tasks.

• Familiarity with remote monitoring tools suchas Grafana, and with cloud connectivity concepts.

• Programming exposure to Python and/or C++ —sufficient to read and debug application-level issues, understand log output, and modify configuration scripts.

Hardware & Camera Systems

• Hands-on experience installing and configuring camera systems, IoT devices, or embedded hardware in the field.

• Familiarity with PoE networking and camera network architecture.

• Experience working with 3D cameras (e.g. structured light, LiDAR, depth cameras) is a strong advantage.

• Comfort working with physical hardware installation in industrial or operational environments — including cabling, mounting, and alignment.

The Qualities We Value Most

• Field-first problem-solving mindset — you do not wait for the perfect conditions; you find a way to make it work on site.

• Uptime obsession — you take it personally when a system is down, and you do not rest until you understand why.

• Calm under pressure — you can manage a tense customer situation at a live airport environment without losing your composure or your technical focus.

• Resourcefulness and independence — you can operate alone in a new country, in a new environment, without hand-holding.

• Strong documentation habits — you leave every site with thorough records so that anyone can pick up where you left off.

• Excellent communication skills — you can translate technical issues clearly for non-technical customer stakeholders.

Good to Have

• Exposure to ROS / ROS2 middleware and robotics software development.

• Familiarity with computer vision libraries such as OpenCV or PCL.

• Experience with Kubernetes or other container orchestration platforms.

• Experience in the air cargo, logistics, or airport operations industry.

• Experience managing and quality-assuring contractor work at field sites.

• Exposure to Ubuntu Auto install or other automated OS deployment systems.

What We Offer

• A technically rich, high-ownership role where no two deployments are the same.

• The opportunity to build and shape our global field operations as we scale internationally.

• Direct collaboration with our engineering and product teams — your field experience will shape how our products evolve.

• Access to a global network of partners and customers in the air cargo industry across Asia, Europe, and beyond.

• Mentoring from our leadership team in both technology and operations.

• Competitive remuneration commensurate with experience.

If you are the kind of engineer who is equally at home with a network diagram and a power drill — and who finds deep satisfaction in a system that simply never goes down — we want to hear from you.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 5,000 people on six continents. And we’ve been around for over 200 years but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

The team

As an integral part of the team, the Client Service Manager works closely with the Institutional Sales Team and is responsible for account management of institutional clients in Southeast Asia. Client types range from central banks, sovereign wealth funds, supranational, government agencies, statutory boards, investment consultants, endowment funds, pension funds, insurance and family offices.

What you’ll do

• Serve as a trusted point of contact for institutional clients by promptly responding to and resolving queries, providing clear, accurate, and timely information.
• Proactively manage and follow through on client issues and service requests to ensure effective resolution and high client satisfaction.
• Gather, understand and represent client requirements to relevant teams across Schroders, working collaboratively to enhance and optimise key client-facing processes.
• Oversee and manage activities related to errors, omissions, and complaints, ensuring accurate documentation and timely escalation in line with policies whilst striving towards a goal of zero errors.
• Foster and maintain strong relationships with the global onboarding team to stay updated on client onboarding progress and processes. 
• Involvement with on/offboarding processes for segregated mandates in collaboration with key stakeholders.
• Ensure all side letters, amendments and bespoke clauses within client legal agreements are accurately documented and executed in accordance with established procedures.
• Deliver timely client communications regarding changes, updates, regulatory notices, and important information, ensuring content is clear and relevant.
• Act as the key liaison with operations and reporting teams to facilitate reporting requirements for new and existing clients, ensuring delivery of high-quality information.
• Partner closely with Operations and other business areas to continually improve service delivery and maximise value for clients.
• Plan, coordinate and host client meetings, including ongoing client lifecycle reviews, acting as a knowledgeable representative of Schroders and its operations.
• Gather and provide all necessary information to support clients in completing their ad hoc requests, ensuring requests are dealt with efficiently and professionally.

The knowledge, experience and qualifications you need

• Recognised university degree with at least 8 years’ of experience in client servicing or relationship management within asset management, preferably with a focus on Southeast Asia institutional clients
• Understanding of asset management clients and products (e.g. segregated and sub-advisory mandates, fund structures, public assets and alternatives) across institutional clients such as pension funds, insurers, and sovereign wealth funds and wealth.
• Familiarity with the APAC regulatory landscape and local market practices.
• Demonstrated history of delivering high standards of client service, managing complex client relationships, and acting as the main point of contact for institutional investors.
• Proven adaptability to change, including involvement in business transformation, process optimisation projects, or regulatory-driven change projects.
• Experience partnering with sales and investment teams, operations, legal, risk and compliance functions to resolve complex client issues and deliver solutions.
• Strong analytical and problem-solving abilities, particularly when addressing client queries, change requests, and escalations.
• Excellent verbal and written communication skills, with the ability to present complex information to institutional clients and internal stakeholders at a variety of seniority levels.
• Knowledge of Custody and Settlement: Awareness of custody operations, trade settlement, and fund administration processes relevant to institutional clients.
• Proficiency in CRM systems, client reporting platforms, and data analysis tools; comfortable with Excel, PowerPoint, and potentially data visualisation software.
• Strong client-first mindset, with experience tailoring service to meet diverse client needs across multiple APAC jurisdictions.
• Sensitivity to cultural and business practice differences across APAC markets to ensure effective and respectful client engagement.

We're looking for the best, whoever they are

Schroders is an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.

• Listed Company
• Stable and growing industry (essential building services)
• Supportive team environment with careerprogression opportunities

About the Company

Our client is a Singapore-basedengineering services provider specializing in air-conditioning and buildingmaintenance solutions. They serve a diverse portfolio of commercial andresidential clients, delivering reliable maintenance and repair services withstrong operational support.

Responsibilities:

• Oversee and manage daily ACMV maintenanceoperations from office, ensuring efficient scheduling and service delivery
• Support the Service Manager in leading andguiding the service coordination team
• Plan and optimize technician deployment forpreventive maintenance and repair works
• Act as key liaison for clients and ManagementAgents, ensuring timely updates and strong relationship management
• Monitor service performance, turnaround time,and job completion to maintain high service standards
• Review quotations, reports, and maintenancerecords to ensure accuracy and follow-through
• Coordinate with suppliers and internal teams toensure smooth operations and resource planning
• Identify operational gaps and implementimprovements to enhance efficiency and service quality

Requirements

• Minimum 3–5 years of experience in ACMV / air-conditioning servicing industry
• Prior experience in team lead / supervisory role is preferred
• Strong knowledge of service operations, scheduling, and maintenance workflows
• Good leadership, communication, and client management skills
• Ability to handle multiple priorities in a fast-paced environment

How to Apply:

Interested candidates, please submit your updated resume by using Quick Apply button

We regret to inform that only shortlisted candidates will be informed.

Yip Seow Thung
Registration Number: R24121304
EA License No: 18C902

Our client is actively searching for a

Manager or Senior Manager (Clinical Service Planning & Hospital Operations)

 to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

THE ROLE

You will be part of the Planning and Development team in the CEO's Office, leading the clinical service and operational planning workstream for the new Medical Tower. Your role sits at the intersection of strategy and execution - translating future models of care into physical design requirements, operational frameworks, and implementation plans that are ready to run from Day 1.

This is not a building or engineering role. It is a

strategic planning and operations role with a project management dimension, requiring deep familiarity with how hospitals function clinically and operationally, and the ability to lead complex alignment processes across a diverse set of institutional stakeholders.

The responsibilities of this role are:

1.  Clinical Service & Operational Planning

• Lead and facilitate strategic alignment discussions with clinical, nursing, allied health, and operational divisions to plan and design services for the new Medical Tower in line with future models of care and the envisaged patient journey.
• Translate clinical service strategies into physical design and infrastructure requirements, working in close collaboration with the Senior Management, MOHH's Project Development Team, and appointed medical planners.
• Develop action plans to ensure both immediate and long-term planning objectives are met in accordance with the overall Medical Tower development timeline.

2.  Operational Design & BAU Readiness

• Conceptualise and develop Business-as-Usual (BAU) operating frameworks for the new Medical Tower, ensuring that new services are designed to integrate seamlessly with existing institution's operations across the Novena Campus.
• Identify operational interdependencies and potential conflicts early, working with relevant divisions to resolve them before they affect design or commissioning timelines.
• Support the transition from project mode to operational readiness, ensuring that clinical workflows, staffing models, and support services are fully planned ahead of opening.

3.  Proposals, Risk Management & Stakeholder Alignment

• Prepare and present proposals and justifications to the institution's Senior Management, addressing potential risks, unintended outcomes, and resource requirements with clarity and rigour.
• Maintain alignment across a broad stakeholder group - clinical leads, operational teams, HR, Finance, and Ministry counterparts - ensuring that planning decisions are well-informed and institutionally endorsed.
• Produce clear, well-structured papers, minutes, and presentations for management committees and external stakeholders.

4.  Team Leadership & Development

• Supervise and mentor junior team members, taking responsibility for their professional development and day-to-day guidance.
• Foster a collaborative, high-performing team culture consistent with the values of the future Medical Tower.

The ideal candidate will need to have the following qualities and experience:

• Degree in any discipline with at least 8-10 years of relevant working experience. A background in healthcare or biomedical sciences is an advantage.
• Relevant experience in a public healthcare institution or clinical operations setting is strongly preferred, with a solid understanding of how clinical and operational functions intersect in a hospital environment.
• Strong planning, analytical, and critical thinking skills, with the ability to manage complexity and competing priorities across multiple workstreams.
• Excellent written and oral communication skills - able to produce high-quality papers, minutes, and presentations for senior institutional and Ministry audiences.
• Proficient in data analysis and presentation tools, with the ability to construct clear, visually coherent proposals and reports.
• Strong project management skills with demonstrated ability to drive workstreams to completion under tight timelines.
• Self-motivated, solutions-oriented, and able to operate effectively in a fast-paced and evolving environment.
• Demonstrated ability to engage and align diverse stakeholders across clinical, operational, and administrative levels.

Our client is actively searching for a 

Manager or Senior Manager, Digital & Smart Service Development

  to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

THE ROLE

Operating within the Medical Tower's Planning and Development team, you will lead the Technology-Enabled Care mandate for the institution Medical Tower. You are responsible for ensuring that Smart Hospital innovations are translated into functional, patient-centric services that improve clinical outcomes and operational efficiency - and that the digital infrastructure underpinning these services is planned, integrated, and delivered as a coherent whole from the outset.

The responsibilities of this role are:

1.  Smart Service Integration

• Partner with clinical users and the IT Planning Office to develop and implement digital health strategies across the Tower's inpatient wards, specialised service units, and clinical support services.
• Lead the scoping and functional planning of smart service deployments, ensuring that technology solutions are matched to genuine clinical and operational needs rather than implemented in isolation.
• Track implementation progress against the master programme, identifying risks and coordinating resolution across workstreams

2.  Digital Patient Journey

• Translate technology-enabled care goals into functional infrastructure requirements, ensuring the patient journey through the Medical Tower is streamlined through automation, digital wayfinding, and integrated care platforms.
• Work with clinical users to map end-to-end patient touchpoints and identify where digital interventions add measurable value to care delivery and patient experience.
• Ensure digital infrastructure requirements are captured and incorporated into design briefs before construction milestones close.

3.  Operational Integration

• Collaborate with IT, Synapxe, and Operations to ensure all smart service implementations are compatible with existing digital infrastructure and the broader HealthCity Novena ecosystem.
• Anticipate integration risks arising from system interdependencies and facilitate early resolution before they affect deployment timelines.
• Support the transition from project mode to operational readiness, ensuring digital systems are tested, staff are prepared, and services are functional on Day 1.

4.  Strategic Planning & Justification

• Support users in preparing data-driven proposals and business justifications for digital service scaling and budget allocation, ensuring alignment with the overall Medical Tower development timeline.
• Develop clear, well-structured papers and presentations for management and steering committee approval, translating complex technical proposals into accessible decision-ready documents.
• Stay current on emerging healthcare technology trends - including AI-assisted care, remote monitoring, and automated clinical workflows - to inform 'the institution's smart hospital direction.

The ideal candidate will need to have the following qualities and experience:

• Recognised degree in any discipline with at least 8-10 years of relevant working experience.
• Background in healthcare, biomedical sciences, or clinical operations is advantageous, with a strong understanding of how clinical and operational functions intersect in a hospital setting.
• Prior experience in a public healthcare institution is preferred.
• Strong planning, analytical, and critical thinking skills, with the ability to translate clinical needs into digital infrastructure requirements.
• Excellent written and oral communication skills, including the ability to produce clear, well-structured papers, minutes, and presentations for senior stakeholders.
• Proficient in data analysis and presentation tools, with the ability to construct compelling, visually coherent proposals.
• Strong project management skills with the ability to manage multiple workstreams concurrently under tight timelines.
• Self-motivated, solutions-oriented, and able to operate with a high degree of autonomy in a fast-paced environment.
• Demonstrated ability to engage and align diverse stakeholders across clinical, technical, and administrative levels.

Summary:

• Salary range: $4,0000 – $6,500 (based on experience)

• 5.5-day work week

• MNC with attractive career progression and employee benefits
  

We are seeking a Project Engineer / Project Manager to support the delivery of M&E projects within a leading power systems engineering and solutions company. This role is ideal for candidates who are technically inclined, detail-oriented, and enjoy managing project execution, coordination, and site activities to ensure smooth delivery from design through to completion.

Project Engineer

Job Scope:

• Oversee and manage project installation and engineering works, including personnel mobilization and work progress

• Coordinate with customers, consultants, main/sub-contractors, and suppliers to ensure smooth project implementation

• Manage site activities, vendors, and subcontractors to achieve project milestones and timely delivery

• Plan, supervise, and control project operations, including cost estimates, manpower planning, and work schedules

• Maintain strong relationships with clients, consultants, and building owners throughout project execution

• Monitor project progress and report operational updates and issues on a monthly basis

Project Manager

Job Scope:

• Manage projects from design, submission, procurement, construction, to final handover

• Plan and coordinate project activities to ensure quality, cost, and schedule objectives are achieved

• Identify contractual issues and manage commercial, technical, and site-related risks

• Collaborate closely with internal teams including Business Development, Tender, Cost Control, and Service

• Oversee conceptual studies, design development, procurement, and project planning activities

• Manage subcontractors for construction, installation, testing, and commissioning works

• Supervise M&E and building works to ensure proper execution on site

• Liaise with consultants, data centre owners, and building landlords to meet mission-critical requirements

Job Requirements:

• Diploma or Degree in Mechanical or Electrical Engineering (or a related discipline).

• Minimum 5 years of experience in construction management with a contractor or consultancy background

• Experience in greenfield and brownfield projects, including interior A&A and fit-out works

• PMP certification will be an advantage

• Certified Data Centre Professional certification will be an advantage

• Strong mathematical and problem-solving abilities to handle complex engineering calculations.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yuphine Lee | R22108749

Duties & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services 

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

Seeking an experienced Assistant Service Delivery Manager to lead and oversee the efficient operation and maintenance of IT Systems. The Service Delivery Manager is responsible for ensuring the efficient operation, maintenance, and continuous improvement of IT systems and services. This role involves managing service delivery teams, overseeing vendors, ensuring compliance with SLAs, and maintaining high standards of system reliability and security.

Be Part of Our Succes

Team Leadership & Management

• Lead, mentor, and motivate a team of at least 5 members (Level 1 and Level 2 support).
• Foster a collaborative and high-performance work environment.

Service Operations & Maintenance 

• Oversee day-to-day IT system operations and ensure compliance with security and safety standards.
• Develop and manage preventive maintenance programs.
• Coordinate and manage maintenance schedules, change requests, service requests, and repairs.

Asset & Documentation Management 

• Track and manage IT assets effectively.
• Maintain accurate documentation and records to support compliance and audit requirements.
• Prepare and deliver reports such as incident reports, maintenance reports, and other O&M documentation.

Vendor & Sub-Contractor Management 

• Collaborate with external service providers and contractors as needed.
• Negotiate contracts and manage vendor relationships.
• Ensure subcontractor performance meets contractual obligations.

Service Level & Performance Monitoring 

• Monitor and maintain Service Level Agreements (SLAs).
• Implement performance improvement initiatives where necessary.

Financial Management 

• Manage budgets and ensure cost control for service delivery operations.

Customer Engagement 

• Act as the primary point of contact for customers regarding service delivery matters.
• Ensure timely communication and resolution of issues.

Qualities We Value

• Minimum 3–4 years of experience in IT System Operation & Maintenance (O&M) roles.
• Strong knowledge of maintenance best practices and IT service management.
• Good understanding and practical application of ITIL framework.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Proficient in both written and spoken English.
• Effective communication and stakeholder management skills.
• Proactive, self-driven, and able to work independently.
• Ability to manage multiple priorities under pressure.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

[Order Number: 1506116]

Responsibilities

• Plan and manage turbine and auxiliary system outages, including resource allocation, scheduling, and risk assessment
• Coordinate with operations, engineering, contractors, and vendors to ensure timely and safe execution of maintenance activities
• Oversee inspection, repair, replacement, and testing of turbine components and auxiliary systems
• Ensure compliance with safety, quality, and environmental standards throughout the outage
• Monitor outage progress, report status, and implement corrective actions to address delays or technical issues
• Manage budgets, cost control, and documentation related to outage activities
• Lead and mentor technical teams, including contractors and engineers, to maintain high performance and adherence to best practices

Requirements

• Proven experience in managing gas turbine outages and auxiliary systems maintenance
• Strong knowledge of power plant operations, turbine technology, and auxiliary equipment

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

Job Description

Responsible for overseeing daily store operations, leading the sales team, ensuring excellent customer service, managing inventory, and achieving sales targets while maintaining store standards and compliance.

Requirements

• At least 2–5 years of retail experience, preferably in a supervisory role
• Strong leadership and communication skills
• Sales-driven and able to work retail hours, including weekends and public holidays

Company Overview

TONG TAR TRANSPORT SERVICE PTE LTD is a transportation company specializing in moving people safely. We prioritize safety and customer satisfaction in delivering reliable transport services.

Job Summary

You will independently manage transport operations for the school transport division, focusing on customer service, route planning, crew management, and driving process improvements to ensure safe, efficient, and high-quality service delivery.

Responsibilities

• Strategize, plan, and execute transport operations to ensure smooth and efficient service delivery
• Lead and manage coordinators and bus crew, both internal and external, to maintain operational effectiveness
• Receive and process route orders and onboard passengers according to established procedures
• Communicate with customers and stakeholders to address queries and facilitate onboarding processes
• Plan and assign routes to appropriate drivers, ensuring optimal route coverage and safety
• Lead training sessions to uphold service quality standards among transport crew
• Proactively handle customer feedback, queries, and complaints to enhance service satisfaction
• Adopt and promote IT tools and technology to improve workflow and train crew members accordingly
• Maintain focus and multitask effectively to meet customer deliverables under pressure
• Demonstrate a good sense of road direction to support route planning and driver coordination
• Exhibit a positive, willing attitude as a learner, worker, and leader within the team

Key Responsibilities

• Manage end-to-end delivery of electrical and power backup system projects (e.g., UPS, generators, battery storage systems)

• Plan, schedule, and execute projects in line with client requirements and technical specifications

• Coordinate with engineers, contractors, vendors, and clients throughout project lifecycle

• Oversee installation, testing, commissioning, and handover of systems

• Ensure compliance with electrical codes, safety standards, and regulatory requirements

• Monitor project budgets, timelines, and resource allocation

• Identify risks and implement mitigation strategies to ensure project success

• Prepare and present progress reports to stakeholders and senior management

• Support procurement and vendor selection for electrical components and systems
  

Requirements

• Diploma / Bachelor’s degree in Electrical Engineering or a related field

• Proven experience managing electrical or power infrastructure projects

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

• Monday - Friday (9am-6pm)
• Working location: Eunos
• Salary: SGD 6000 – SGD 7,500

Job Responsibilities

• Review, enhance, and execute existing fundraising strategies to improve sustainability and diversify revenue streams
• Develop and manage a balanced fundraising portfolio across corporates, foundations, individuals, and community partners
• Establish KPIs and targets aligned with organisational funding goals and programme needs
• Build and grow strategic partnerships with corporates, foundations, and institutions beyond one-time donations
• Prepare partnership proposals and tailor engagement opportunities for stakeholders
• Manage partnership agreements, including MoUs
• Strengthen donor engagement strategies to ensure consistent and meaningful interactions
• Drive impact-focused communications such as reports, updates, and recognition initiatives to improve donor retention
• Analyse donor data to refine engagement strategies and personalise donor experiences
• Monitor fundraising performance metrics including donor retention, acquisition, and total funds raised
• Utilise analytics to evaluate donor lifecycle value and campaign effectiveness
• Ensure all fundraising activities comply with Charities Act, Commissioner of Charities, and NCSS guidelines
• Collaborate with internal teams (Programmes, Finance, Volunteer Management, Communications) to align funding with impact
• Enhance internal fundraising capabilities through structured processes, tools, and frameworks
• Support digital fundraising initiatives, campaigns, and social media engagement
• Contribute to marketing and branding efforts to increase visibility and outreach

Job Requirements

• Degree in Business, Marketing, Communications or related field.
• At least 3 to 5 years’ experience in fundraising, partnerships or business development.
• Proven track record in donor acquisition and partnership management.
• Experienced & knowledge of charity governance and compliance in Singapore.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

• Ensure smooth day-to-day operations and consistency of best service attitude to clients

• Ensure the customer service team maintain good company image

• Improvise, implement, and propose to the improvement of work procedures

• Plan and conduct on-job-training for new employees and/ or existing team members

• Manage the Customer Service Team

• Oversee and follow up on the consolidation of feedback from the respective frontline teams and clients. Reviewing the feedback/ complaints received

• Proper understanding of the industry and services provided, giving clients a clear information on what they require

• Deliver top-notch quality service to clients

• Ensure guidelines, policies and other procedures are aligned

• Managing incoming calls, and inquiries and handling complaints providing clients with alternatives or appropriate solutions

• Review the standard operating procedures (SOPs), forms, templates, and lists to ensure operational efficiency in consultation with the team

• Manage the morale, welfare, and health of the Customer Service Team

Requirements:

• At least a Diploma in Business Management or related fields.

• Min. 4 years of experience in a call centre or hospitality industry with at least 2 years in a supervisory capacity in managing a team.

• Strong customer centric personality with excellent analytical and problem-solving skills.

• Good team player with good interpersonal communication and presentation skills

• Self-motivated, meticulous, and independent

• Able to do shift work, and work on Public Holidays and Overtime

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

Job Description

• Provides leadership for customer operation specialists in order fulfilment, quota credit, collections and contracts. 

• Accountable for ensuring strong compliance to SOX/ISO regulations and Agilent Standards of Business Conduct.

• Executes Strategic Intent and implementation of the organization/ business strategic plan. Works closely with Global Functions to ensure strong alignment and delivery to meet regional strategies. Direct design, development, and implementation of organization programs.

• Leads the Organization to meet the high standards expected related to Customer Satisfaction/ACX, Employee Satisfaction/LS, Service Level Agreement/Turn Around Times, and responsiveness to inquiries, operational and financial metrics and upholding policies & procedures. Drives a culture of collaboration, focus and customer intimacy.

• Plans, organizes, directs and controls the activities and resources required to provide innovative business solutions to the defined businesses partners and customers.  Builds a culture of innovation and drives changes that improve the effectiveness and efficiency of the organization to meet customer and business goals.

• Responsible for upholding and driving Agilent’s culture & core values to build a sense of community within the operation and partner organizations.

• Executes plans to ensure the organization has the individual and overall capabilities meet future operational needs and builds a culture where employees are engaged & committed.

• Collaborates with Business Partners in Finance, Order Fulfillment, Sales and other functions to solve problems and provide efficient and streamlined best-in-class service to Agilent’s customer.

• Ensures progressive expansion of the organization´s scalability and steady productivity gains.

Qualifications

• Bachelors or Master Degree or University Degree or equivalent plus demonstrated industry experience integrating the resources of several complex departments or functions

• Typically has 5 years of managerial experience

• Demonstrated ability to lead and transform multi-national organization, build motivated and engaged teams, and sustaining a positive work culture

• Experience in setting a clear and aligned organizational vision

• Demonstrated ability to define and execute strategic plans

• Established track record to define and implement strategies and programs that benefit your area of expertise

• Demonstrated ability to collaborate cross-functional to improve processes and provide critical problem resolution

• Experience working in an audit environment governed by SOX, ISO, and other audit regulations 

• Proven ability to lead large teams and ensure operational excellence across the entire organization

• Customer Services/Operations experience preferred 

• WW or strong Regional experience preferred

• Excellent verbal and written communication skills

• Experience to manage a multi-national team

Attributes:

• Strong in conflict / confrontational management

• Self-drive; display urgency

• Tenacious

• Strong inter-personal skills; Balance between being empathetic and getting things done

• Clear, impactful communication

• Team / Talent development and management - Build a diverse team with the critical skills for current and future business needs

• Encourage strategic thinking, innovation and action from team

• Proficient in software (Microsoft suite, Power BI, Generative AI) with the ability to build insightful dashboards & reports, automate workflows and support data-driven decision making.

The selected candidatewill be responsible for overseeing the end-to-end delivery of 66/230/400KVprotection and control system projects, ensuring design accuracy, regulatorycompliance, and timely execution.

Responsibilities

· Test and commissionprotection and control systems after modifications to ensure operationalreadiness

· Coordinate andcommunicate effectively with contractors, suppliers, business partners, and endcustomers to achieve on-time project delivery

· Collaborate with endcustomers to verify design accuracy and align project milestones with timelines

· Manage and maintain allproject documentation in compliance with client specifications for traceabilityand quality assurance

· Ensure adherence toregulatory requirements and occupational health and safety standards throughoutproject execution

Required competenciesand certifications

· Diploma or Degree inElectrical/Electronic Engineering or a related discipline

· Minimum 3 years’experience as Site Manager for SPPG 66/230/400KV Switchgear projects

·       Good Pay + Good allowance + GoodBonus

·       Interestedcandidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’syour resume to 98332779 ( no Calls)

·       Consultant in-charge : Quah LiLian (Lilian) ( Registration No: R1983286 )

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.