Total 13,331 Manager job vacancies

1. Supply Chain Strategy & Cross-Market Overall Planning

• Formulate medium and long-term supply chain strategies for domestic China market and cross-border export supply chain to Singapore, aligned with Micun’s nationwide store expansion in China and overseas store rollout schedule in Singapore; build a coordinated dual-region supply network.
• Oversee network layout of domestic central kitchens, regional distribution warehouses and Singapore local cold chain warehouses, matching storage and distribution demands of all SKUs including pre-made bibimbap sauce, pickled cabbages, frozen diced beef, rice and packaging materials.
• Balance cost structures of two supply chain systems, covering domestic bulk purchasing cost, sea/air freight between China and Singapore, customs clearance charges and Singapore GST as well as local replenishment cost in Singapore; set annual targets for cost reduction, material loss and inventory turnover.
• Collaborate with the R&D team to design full-chain supply solutions for new products (bibimbap, ready-to-cook dishes, side snacks), including domestic mass production planning, pre-audit of export compliance, evaluation of local alternative ingredients in Singapore and stock preparation plans for store trial sales.
• Develop supply chain opening plans for new stores: warehouse & distribution layout for domestic outlets; full-container shipment arrangement for Singapore flagship/new stores, phased delivery of opening materials and contingency plans for ad-hoc local replenishment.
• Establish a unified KPI system covering both markets, including on-time delivery rate, inventory turnover, food material loss rate, customs clearance efficiency, qualified rate of food safety sampling inspection, stockout rate and overall total landed cost.

2. Demand Planning & Dual-region Inventory Control

Domestic China Market

• Consolidate sales data from all domestic stores, holiday schedules and promotion calendars to conduct rolling weekly & monthly demand forecasting; generate production schedules for central kitchens and replenishment plans for regional warehouses.
• Set tiered safety stock levels for rice, sauces, frozen semi-finished products and fresh vegetables; optimize Just-in-Time replenishment to cut waste of near-expiry materials and slow-moving inventory.
• Administer domestic WMS inventory system, organize regular stocktaking, drive discount clearance and internal allocation of near-expiry/slow-selling ingredients, and control the overall loss rate within Micun’s standard (≤3%).

Cross-border Singapore Market (Exclusive Responsibilities)

• Develop monthly full-container export stock plans in advance based on Singapore store sales data, sea transit cycle (20–35 days) and SFA customs clearance lead time; maintain buffer inventory to avoid stockouts.
• Implement two-tier supply strategy:Long-cycle goods exported from China: bibimbap sauce, pickled vegetables, frozen pre-cooked meat, dry goods and packaging materials delivered via full sea containers;Instant local replenishment in Singapore: fresh leafy greens and short-shelf-life ingredients; source local alternative suppliers to ease cross-border inventory pressure.
• Manage inventory in Singapore local cold chain warehouses with separate storage zones for frozen (-18°C), chilled and dry goods; build cross-border inventory early warning mechanism and synchronize stock data with China headquarters.
• Coordinate two-way stock allocation between China and Singapore: assess whether compliant slow-moving semi-finished products from China can be shipped to Singapore; design local promotion schemes to consume near-expiry ingredients in Singapore.

3. Procurement & Full Lifecycle Management of Suppliers for Both Markets

Domestic Supplier Management

• Source, onboard and audit core domestic raw material suppliers of Micun, including rice manufacturers, sauce factories, frozen semi-finished food plants, Yanbian pickled vegetable producers, freeze-dried vegetable suppliers, packaging factories and third-party co-packing central kitchens.
• Negotiate annual bulk purchasing terms and sign annual supply framework agreements; control unit purchase price, payment terms, minimum order quantity and emergency replenishment clauses.
• Conduct monthly supplier performance assessment covering on-time delivery rate, qualified rate of food material inspection, customer complaints and production flexibility; phase out unqualified vendors and develop backup manufacturers.
• Manage domestic third-party cold chain logistics providers and regional distribution contractors via tendering, quotation comparison and performance evaluation.

Compliance Management of Singapore Local Suppliers & Cross-border Export Vendors

• Screen and audit domestic manufacturers eligible for exporting food to Singapore; ensure factories hold SFA-recognized overseas registration, complete sanitary certificates, commodity inspection qualifications and full export filing records.
• Source local food suppliers in Singapore for fresh produce, partial seasonings and disposable supplies; compare landed import cost against local purchasing cost to optimize hybrid procurement structure.
• Centralize management of cross-border freight forwarders, customs brokers and Singapore local cold chain delivery partners; conduct regular price comparison and evaluate clearance efficiency as well as damage compensation mechanisms.
• Enforce label compliance requirements for export suppliers: fully English pre-packaged food labels with country of origin, ingredients and shelf life information to meet Singapore SFA food import regulations.
• Build dual-supplier backup mechanism: maintain two qualified export manufacturers in China for core bibimbap sauces and pre-cooked meat products to mitigate risks of factory shutdown or suspended commodity inspection.

4. Production & Central Kitchen Coordination

• Liaise with self-operated and outsourced central kitchens to release production schedules of pre-made sauces, frozen semi-finished dishes and pickled cabbages based on demand plans; monitor production capacity and delivery deadlines.
• Supervise three-temperature zone production, sub-packaging and vacuum packaging standards in central kitchens to adapt to temperature control requirements during long-distance cross-border sea transportation and reduce deterioration loss in transit.
• Coordinate special export production arrangements: independent production batches for exports, dedicated outer export packaging, IPPC fumigated wooden pallets and separate container sorting to distinguish domestic shipments from Singapore export cargoes.
• Resolve production abnormalities including raw material shortages, insufficient capacity and failed batch inspection; adjust stock preparation plans for domestic stores and Singapore exports accordingly.

5. Logistics, Warehousing & End-to-End Cross-border Import & Export Management Between China and Singapore

Domestic Warehousing & Distribution Logistics

• Oversee full inbound, outbound, storage and stocktaking processes of multi-regional domestic cold chain warehouses; standardize zoned storage for frozen, chilled and dry goods and retain full temperature tracking records.
• Optimize domestic urban delivery routes and deploy cold chain vehicles to guarantee daily/alternate-day on-time delivery to all domestic stores; monitor temperature fluctuations during transportation.
• Handle claims and accountability for damaged goods, delivery delays and food deterioration in domestic logistics.

Core Exclusive Responsibilities for China-to-Singapore Cross-border Import & Export

• Coordinate full-container export operations including container planning, sea freight booking and on-site loading supervision in China; separate refrigerated containers and dry cargo containers with full temperature tracking throughout transit.
• Prepare and verify complete export documentation: commercial invoice, packing list, certificate of origin, official sanitary certificate, commodity inspection report and HS code classification; cooperate with finance team for export tax rebate application.
• Full-process compliance management for Singapore import:Apply for SFA food import permits and TradeNet clearance approval in advance;Restrict imports of controlled commodities such as meat and pickled foods to SFA-approved manufacturers only;Settle Singapore import GST, handle customs inspections and SFA sampling tests, and resolve clearance abnormalities including cargo detention, non-compliant labels and missing certificates.
• Manage local cold chain delivery after cargo arrives at Singapore port: supervise container pickup at terminals, warehousing in local cold storage facilities and last-mile low-temperature delivery to stores.
• Cross-border risk control: restrict prohibited/restricted food items (fresh raw meat, certain dairy products); optimize container combination to lower inspection probability; establish emergency response plans for cargo detention and return shipment.
• Cross-border cost accounting covering sea freight, air freight, customs brokerage fees, terminal charges, import duties, GST and cold chain warehousing fees; continuously optimize logistics solutions with sea freight as primary option and air freight reserved for urgent replenishment.

6. End-to-End Food Safety & Quality Control

• Establish dual quality control standards complying with China national food safety regulations and Singapore SFA food import laws, covering the whole supply chain from raw material sourcing, production, warehousing, cross-border transportation to store delivery.
• Domestic quality control procedures: random sampling inspection of raw materials from suppliers, batch testing in central kitchens, temperature verification upon warehouse receipt and quality inspection at store delivery; archive all inspection records.
• Special quality control for cross-border exports:Mandatory official sanitary/veterinary certificates for every export batch;Packaging sealing and low-temperature protection testing to withstand 20–35 days of sea transit;Full English label compliance audit to avoid penalties issued by SFA;Secondary sampling inspection upon arrival at Singapore warehouses; isolate, destroy or return non-conforming batches to China.
• Emergency handling of food safety incidents: full supply chain traceability and corrective action plans for domestic customer complaints over food quality, non-compliant batches failed by Singapore customs sampling and deteriorated ingredients at retail stores.
• Organize regular food safety training for suppliers, warehouse teams and freight forwarders; update supply chain operational SOPs in response to revisions of food regulations in China and Singapore.

7. Cost Control, Budget Management & Finance Collaboration

• Take full ownership of end-to-end supply chain cost control, including domestic procurement, production, warehousing, domestic logistics, cross-border sea/air freight, customs clearance, Singapore local warehouse rental, material loss and after-sales compensation.
• Draft annual supply chain budget, track actual expenditure monthly and issue cost analysis reports; implement cost-reduction initiatives such as bulk purchasing, full-container consolidation and local alternative sourcing.
• Coordinate financial reconciliation for supplier payments, freight forwarder/customs charges and warehouse service fees; compile complete documentation for finance team to claim export tax rebates.
• Calculate Total Landed Cost for both markets; compare comprehensive costs of direct shipment from China vs local procurement in Singapore to optimize procurement mix.

8. Supply Chain Risk Control & Emergency Support

• Identify full-chain risks and formulate response contingency plans:Domestic risks: raw material price hikes, factory shutdown, logistics disruptions caused by extreme weather, food quality incidents;Cross-border Singapore risks: suspended commodity inspection, SFA policy changes, cargo detention due to customs inspections, surging sea freight, vessel schedule delays and breakdown of Singapore local cold chain facilities.
• Maintain safety buffer stock: keep core semi-finished goods in domestic warehouses and a 30–45-day inventory of key sauces in Singapore overseas warehouses to offset cross-border transit delays.
• Develop alternative resource pools: backup export manufacturers in China, multiple freight forwarders & customs brokers, a secondary cold chain warehouse in Singapore and local alternative ingredient suppliers.
• Monitor geopolitical, regulatory and epidemic risks; track updates of China export inspection policies and Singapore SFA import bans to adjust export cargo schedules proactively.

9. Digitalization, Process Optimization & Cross-department Collaboration

• Oversee domestic WMS/TMS inventory and logistics systems; connect ordering data from Singapore stores and overseas warehouse stock data to realize real-time stock synchronization between China and Singapore.
• Sort out and update supply chain SOPs for both markets, including domestic procurement & production workflows, China-Singapore export customs clearance procedures, Singapore warehouse receiving standards and abnormal issue handling processes; drive lean operations to cut material loss.
• Maintain regular cross-department coordination:Operations Team: store sales volume, new store expansion roadmap and stock preparation for promotions;R&D Team: raw material supply for new products and pre-audit of export compliance;Finance Team: budget execution, payment reconciliation and export tax rebate filing;Quality Control Team: implementation of dual-market inspection standards;Local Singapore Operations Team: store order placement, local warehouse management and customer complaint resolution.
• Continuous process improvement: reduce inventory turnover days, shorten customs clearance lead time, lower food loss rate and lift on-time delivery rate to retail stores.

10. Team Management

• Build the supply chain team consisting of procurement, planning, warehousing & logistics staff in China plus dedicated cross-border import & export specialists; clarify job responsibilities and performance appraisal metrics.
• Conduct team recruitment, professional training covering food import & export, SFA regulations and cold chain management, monthly performance reviews and talent pipeline development.
• Liaise with person-in-charges of Singapore local warehousing & delivery partners and unify their performance assessment standards.

11. Reverse Logistics & Waste Management

• Centralize collection, scrapping and record-keeping of near-expiry and damaged food materials in China.
• Administer compliant destruction or return shipment procedures for non-conforming imported goods in Singapore.
• Promote recycling of packaging materials and circulation of cold chain turnover boxes to cut procurement cost of consumables.

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description & Requirements

Responsibilities:

• Provide HR business partnering support to assigned divisions and departments.
• Manage recruitment activities for specialist and non-specialist positions, including candidate sourcing, screening, and coordination.
• Support talent acquisition initiatives and candidate management processes.
• Coordinate employee engagement activities and onboarding programs.
• Process medical manpower listings and maintain accurate staffing records and reports.

Requirements:

• Min Degree In HR /Business or related field
• Min 4 years of relevant HR experience in Healthcare environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with database management systems will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Summary

Lead and manage daily food and beverage operations by designing menus, forecasting supplies, enforcing policies, and building vendor and customer relationships to drive business success and operational excellence.

Responsibilities

• Design and continuously improve delicious and attractive menus to enhance customer satisfaction
• Forecast, plan, source, and order food and beverage supplies to maintain optimal inventory levels
• Build and maintain positive relationships with food and beverage vendors to ensure quality and timely deliveries
• Manage daily food and beverage operations to ensure smooth service and compliance with standards
• Enforce adherence to food safety regulations to maintain a safe and hygienic environment
• Maintain positive customer relationships by processing complaints and responding effectively to customer needs
• Assist with marketing events to promote food and beverage offerings and increase customer engagement
• Create and enforce restaurant policies, set targets, and monitor KPIs to drive operational performance
• Hire, train, and manage food and beverage staff to build a competent and motivated team

Preferred competencies and qualifications

• Minimum of 4 years experience in the hospitality industry with a focus on food and beverage management
• Culinary or food service management degree may be advantageous
• In-depth knowledge of the food industry to inform decision-making and strategy
• Strong working knowledge of restaurant management software and related computer applications
• Ability to adhere to budgets and meet financial targets to ensure profitability
• Exceptional organizational, leadership, problem-solving, and communication skills to lead teams and resolve challenges
• Ability to forecast food and beverage needs accurately to optimize inventory and reduce waste
• Excellent customer service skills to enhance guest experience
• Strong delegation skills to effectively manage team responsibilities

We are looking for a Business Growth Manager (Sales) to be part of our team. The Business Growth Manager will be supported with inbound leads and have the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award-winning team (Winner of Search Marketing Agency of the Year 2022 & Lead Generation Agency of the Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6-month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, we are the winner of Search Marketing Agency of the Year 2022. We are also the winner of Lead Generation Agency of the Year 2022.

With an ongoing expansion plan, we want to gather the best talent in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and have the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award-winning team (Winner of Search Marketing Agency of the Year 2022 & Lead Generation Agency of the Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently
  

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, we are the winner of Search Marketing Agency of the Year 2022. We are also the winner of Lead Generation Agency of the Year 2022.

With an ongoing expansion plan, we want to gather the best talent in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to manage our clients and optimise their campaigns in line with best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain confidence in client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would analyse data to optimise campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency of the Year 2022 & Lead Generation Agency of the Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6-month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, we are the winner of Search Marketing Agency of the Year 2022. We are also the winner of Lead Generation Agency of the Year 2022.

With an ongoing expansion plan, we want to gather the best talent in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Works closely with the Project Manager, Construction Manager, Client / Client Representatives and Sub-Contractors to accurately arrive with progress claims and variation claims.
• Deals with contractual issues between main contractor and client, and those between main contractor and sub-contractors
• Ensures progressive claims are promptly put up to the client through accurate measurement of actual works accomplished
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other Contract Management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• Min 8 years and above experience as deputy contracts in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Roles Description:

The role will be a Client Success Manager. The Client Success Manager will be handling our clients' Digital Marketing campaigns. He or she is also expected to manage our clients and optimise their campaigns in line with best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The Client Success Manager will have an in-depth understanding of Digital Marketing and also gain confidence in client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would analyse data to optimise campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6-month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, we are the winner of Search Marketing Agency of the Year 2022. We are also the winner of Lead Generation Agency of the Year 2022.

With an ongoing expansion plan, we want to gather the best talent in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore that takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

What’s in It for You?

Join an Industry Leader | MNC/Listed, Established & Respected

Competitive Salary: : Up to $6000+ AWS + Bonus

Work-Life Balance OR Work Schedule: 8 AM - 5.30 PM (Mon – Fri)

Work Location: Ang Mo Kio

Our client is seeking Repair Operations Manager to join their team!

Your Role, Your Influence:

Responsibilities:

• Lead depot repair operations to ensure quality, efficiency, and fast turnaround.

• Drive standardised processes, KPI performance, and quality compliance (ISO 9001, IPC).

• Manage workforce planning, training, inventory, and repair logistics.

• Develop partnerships with OEMs and vendors to expand repair capabilities.

• Support multi-brand, multi-technology repair services across diverse products.

The Ingredients for Success:

• 5+ years’ experience in depot repair, service centre, or after-sales operations, including 2+ years in a management role.

• Proven ability to build and manage partner ecosystems and vendor networks.

• Strong technical knowledge of repair processes across IT, telecom, electronics, or industrial products.

• Familiar with quality systems (ISO 9001, IPC) and continuous improvement practices.

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

TEH SIEW YING

Registration No: R21103305

EA Licence no.: 14C7121

As the Assistant Manager of Primary Healthcare, you will oversee the operational performance of our clinics, ensuring that they run efficiently while meeting all regulatory and standard requirements. You will also collaborate closely with clinic managers and are responsible for training and orienting staff to maintain high service standards.

Role & Responsibilities:

• Manage the clinic team to ensure efficient and proper operations at our clinics
• Provide support to overall strategic and operational management directions to align business goals
• Coordinate with Clinic Managers on day-to-day operational matters
• Manage orientation and training of clinic staff to ensure sufficient and qualified personnel
• Ensure maintenance of SOPs, clinic compliance with legal policies, clinical practice guidelines and standards
• Support in development and implementation of new initiatives, guidelines and policies across all clinics
• Ensure all administrative and operational tasks are conducted with a high standard of service and professionalism
• Supervise a team of non-executive and ancillary staff
• Optimize daily activities and performance of the business
• Undertake clinic assistant duties where required
• Support in general administration where required
• Perform and support in any other duties as assigned

Requirements:

• Bachelor Degree with at least 3-5 years relevant experience in healthcare with supervisory experience
• Possess demonstrated clear leadership skills as well as performance track records
• Ability to lead and keep teams
• Excellent clinic management skills with experience in managing and supervising clinical administration
• Excellent written and verbal communication skills
• Able to work in a dynamic and fast paced environment

Company Overview

HI-TEK CONSTRUCTION PTE. LTD.

Job Summary

Lead and manage construction projects to ensure timely completion within budget and quality standards. Coordinate resources, supervise site operations, and engage stakeholders to drive project success.

Responsibilities

• Assist Project Manager in planning projects, develop quality control plans, and manage project costing to ensure financial and operational efficiency
• Coordinate and supervise on-site project activities to monitor progress and resolve issues promptly
• Drive smooth project execution and completion within established cost, time, and quality targets
• Oversee daily site operations and allocate necessary operational resources to maintain workflow continuity
• Requisition labor, materials, and equipment in a timely manner to support project schedules
• Facilitate site meetings and collaborate effectively with clients, consultants, contractors, vendors, and authorities on project matters

Required competencies and certifications

• Degree or Diploma in Civil, Structural Engineering, Building, or equivalent
• Minimum 7 years of experience managing construction projects, preferably HDB projects; candidates with less experience may be considered for Assistant Project Manager roles
• Effective communication skills to engage with diverse staff levels

Preferred competencies and qualifications

• Certification for Construction Safety Course for Project Manager (added advantage)

Roles & Responsibilities

Job Description & Requirements

The ideal candidate will have an ability to planning schedules, managing budgets, enforcing safety protocols, and leading teams to ensure products are delivered efficiently, on time, and within quality standards

Coordinate and schedule production runs to meet delivery deadlines and customer demands.

Supervise, train, and evaluate production staff, including shift scheduling and performance appraisals.
Ensure full compliance with health, safety, and environmental regulations on the production floor.

Typically requires 5+ years of hands-on management or supervisory experience in a manufacturing or production environment.

Key responsibilities and deliverables

• Lead the General Ledger and Non-Trade accounting functions, including subsidiary operations.
• Review and post accounting entries prepared by finance executives for accuracy.
• Manage payroll recording, reconciliation, and timely processing.
• Oversee credit control: ensure invoices are accurate, issued promptly, and payments collected efficiently.
• Review and approve non-trade payment requests, ensuring on-time disbursements.
• Maintain accurate records of fixed assets, vendor/customer codes in SAP, and finance-related agreements.
• Execute month-end closing, account clearing, and reconciliations.
• Prepare management reports, perform analyses, and handle statutory declarations and surveys.
• Ensure accurate GST reconciliation and timely submissions.
• Support audits, corporate tax filings, and secretarial matters.
• Mentor and guide the finance team to foster growth and development.
• Collaborate with other departments to enhance operational efficiency.
• Assist in refining finance processes to improve productivity.
• Handle ad-hoc projects as assigned by the Head of Finance.

Key requirements (Communication/skills/experience)

• Minimum 5 years of relevant finance experience with supervisory exposure.
• Construction industry experience is highly desirable.
• Bachelor’s degree in Accounting/Finance or professional qualification (ACCA or equivalent).
• Meticulous, organized, proactive, and dependable.
• Strong interpersonal skills with a team-oriented mindset.
• Numerically inclined with the ability to meet deadlines under pressure.
• Solid understanding of Singapore Accounting Standards, Companies Act, and other regulatory requirements.
• Proficient in SAP, Microsoft Excel, and Word.

• Lead site coordination for Architectural trades and site work, collaborate and communicate effectively with architectural services and other trades on-site
• Manage architectural work scheduling, material procurement, cost control, project oversight, and documentation.
• Assist in the implementation, monitoring, and review of a construction management plan, supervise and inspect all architectural work performed by subcontractors.
• Support the Project Manager in all coordination work of civil, structural, architectural and System-Wide Contractors (SWCs)
• Ensure compliance with architectural specifications and achieve quality aspect of architectural works without deviation to authority requirements

Job Requirements:

• Degree in Architectural or related education discipline
• Minimum 3-5 years’ of relevant experience.
• Able to lead the sub-contractors to ensure smooth progress of works, high quality standards and minimal defects.

If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to koh.dickson@bayesrecruitment.commailto:koh.dickson@bayesrecruitment.com

Dickson Koh, Managing Partner
EA License R1103367
www.bayesrecruitment.com

Job Description & Requirements

1) Work at Da Jin office. Mon-Sun 830-6pm
2) Salary: 5800-6800 plus commission
3) Competent in Chinese, Thai social media platforms
4) Competent in English, Thai . Chinese is an advantage
5) Requires Adobe and other photo edit skills
6) Proactive and team player
7) Degree of relevance an advantage 
8) Driver license is optional
9) International travel required

Objectives of this role

• Oversee the review and permitting processes for national and local agencies
• Apply technical knowledge in the development of feasibility analyses for project specifications, ensuring that all stakeholder expectations are met
• Take responsibility for alignments and profiles, geometrics, drainage, plan development, and construction estimates
• Design and manage both small-scale and large-scale projects with an eye on safety, scheduling, and budget
• Track project progress, compiling technical reports, specifications, and calculations for internal and external parties
• Develop and maintain current project databases, and create secondary systems when necessary

Responsibilities

• Prepare plans, profiles, details, and specifications for all aspects of roadways, storm drainage, erosion and sediment control, sanitary sewers, water, and utilities
• Manage project documentation, including but not limited to contracts, development plans, construction specifications, design calculations, and schedules
• Compile drainage/detention reports, SWPPP checklists, and other technical reports and documents for agency submittals
• Oversee projects to ensure that organizational standards and safety guidelines are being upheld, and provide research and technical information to relevant management teams and project representatives
• Train and guide managers and operators to ensure that project specifications are being met, and maintain direct communication with clients and other project stakeholders
• Track project budgets by analyzing all related costs, including labor and materials

Required skills and qualifications

• Professional experience in civil engineering
• Experience in site development
• Excellent skills with design software (AutoCAD or similar)
• Strong drafting abilities, with focus on site layout and utility design
• Professional certification, such as EIT

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in civil engineering
• Proficiency in database design
• Experience with Civil 3D, and general familiarity with all Autodesk software
• Working knowledge of current compliance regulations, with eye on future legal changes
• PE licensure
• Project management experience, with emphasis on direct supervision

• Well Established Company
• Basic Salary $5000 to $7000 + AWS + VB
• Working location: North-East Singapore
• Career progression opportunities
• Exposure to large-scale infrastructure and industrial automation projects

About the role

Manage and deliver SCADA, PLC, telemetry and industrial automation projects from initiation to completion, coordinating engineering design, procurement, installation, testing and commissioning activities across large-scale infrastructure and industrial automation projects.

Key responsibilities

• Manage and deliver SCADA, PLC, telemetry and industrial automation projects from initiation to completion.

• Coordinate engineering design, procurement, installation, testing and commissioning activities.

• Liaise with clients, consultants, subcontractors and internal stakeholders to ensure project objectives are achieved.

• Monitor project schedules, budgets, resource planning and project risks.

• Review technical documentation including control philosophies, I/O lists, network architecture and engineering drawings.

• Lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), commissioning and system handover activities.

• Ensure compliance with project specifications, quality standards and safety requirements.

• Prepare project progress reports and provide regular updates to management and clients.

• Manage variation orders, claims, project documentation and commercial matters.

• Support troubleshooting, system integration and operational readiness activities.
  

About you

• Degree or Diploma in Electrical Engineering, Electronics Engineering, Control & Instrumentation, Mechatronics or related discipline.

• Experience in SCADA, PLC, telemetry, industrial control systems, automation or ELV projects.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Program Lead is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-

Qualifications

The ideal candidate will come from an organization with a strong technical program management function and be a visionary leader with deep experience driving technical or engineering programs from ideation to implementation across Investments, Trade, Banking, Lending, Trust, Data, Compliance etc.. Bachelor’s degree in computer science, or a related field. Master’s degree or equivalent experience preferred.

• Hands on experience (8+ years) leading program management function and/or technical teams in areas like Investments, Trades, Banking, Lending, trust, Data, Compliance etc. and good understanding of Operations.

• 12+ years’ experience in enterprise level program management and delivery engineering products at scale.

• Experience of managing migration projects / programs would be an advantage

• Strong analytical and quantitative skills; Data driven and results oriented.

• Exceptional strategic analysis, problem solving, issue resolution and decision-making skill.

• Excellent verbal and written communication skills backed by a strong business and technical vision.

• Expert knowledge of Agile frameworks like SAFe, Scrum, Kanban, and familiarity with Jira and Confluence tools.

 
Brief Description of the Organization

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

Citi’s Global Wealth Management is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We’re looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients. We define success by our Citi Leadership Standards: taking ownership, delivering with pride, and succeeding together.

Overview of the Role

Reporting to the PM Head for Global Wealth Management Domains, the Technical Program Management Lead is responsible for the delivery on Global Wealth Management strategy for Asia, Investments, Trades, Banking, Lending, trust, Data and Compliance. The role entails good understanding of end-to-end banking knowledge including Operations, Compliance and Audit. You own driving the launch of great customer experiences and digital capabilities for our wealth management business and our most affluent client base. Deliver customer-centric solutions and communications that enable clients to confidently manage their entire financial picture through easy-to-use tools, insights, content, offers, and recommendations. Delivery of programs that provide for a growing digital presence and offerings for our wealth management customers.

Are you a leader of leaders? Are you passionate about developing those working for you? Do you think about technology as a way to increase efficiency and change our engagement with customers? Are you an engineer that lives to solve problems? Do you want to lead a world class technical team of skilled program managers? We are looking for a senior leader that shares our passion for developing people, building cool technology, willing to be fearless, obsessed about simplification and excellence and tackling complexity head on.

This position has an incredibly unique vantage point at the intersection of business, technology and product. As the leader of technical program management at Citi, you will be working with engineering leaders, product management, and cross-functional teams to manage and execute our ambitious product strategy.  You will partner with every functional domain in the company and exercise your influence to get big things done. Your organization is the hub of getting engineering work in, rationalized, conceptualized, assigned, and delivered across domains in our agile execution model.

You will lead the charge on solving our hardest, most meaningful challenges: set the drumbeat that everyone marches to! Improve existing processes and develop new mechanisms to scale the way we plan and deliver for platform services as we grow the company. Driving agile transformation and improving speed to market. Building and driving a culture of learning and excellence in delivery with your team and stakeholders.

 We want you to drive innovation that people love and be boundary-less in seeking solutions, eliminating redundancy and driving execution excellence. You will build your own scorecard to continuously monitor capacity, demand, execution, delivery, and hygiene via key performance indicators including capacity, demand, backlog, velocity, quality, project throughput, spend, regulatory compliance, and application security. You ensure execution aligns with all regulatory requirements while continuously working to simplify and to automate the necessary and auditable “paperwork” and processes

 In your role you are expected to ensure that all deliverables are complaint to respective central banks regulatory requirements. You are expected to front Internal Audit for all the deliverables under your realms.

 Key Priorities:

• Being a strategic partner

• Be the strategic partner and advisor to the Business and Technology heads for Wealth Management that includes all facets like Investments, Trades, Banking, Lending, trust, Data and Compliance. Ensuring well laid out roadmaps and execution plans for entire book of work for projects / programs under your realms.

• Responsible for management and execution of operating model routines

• Obsess about building and shipping great products for our customers with excellence

• You obsess over customers and always work backwards from them to earn and keep their trust. Manage from the front, prioritize, and drive the bigger mission forward by translating vision into results.

• Delivery focus. You are accountable for driving teams inside and outside of your organization to deliver the expected results. You focus on the key business outcomes and deliver them with quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

• Drive disciplined execution with high quality and insist on high standards. Lead your teams to deliver high quality products, services, and processes. Delivering results while maintaining highest level of quality and ensuring timely adherence to software development lifecycle standards

• Being the glue that brings teams together

• We want you to drive innovation that people love and be boundary-less in seeking solutions.

• Outstanding Organizational, Communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional, matrix management environment

• Establish credibility and rapport with senior executives and technical and non-technical team members alike

• Build and lead an organization with customer focus and effective communication with a focus on decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and a “no barriers” mentality.

• Being a visionary Program Management Leader that is focused on building high performing PM function

• As a Manager of others, you lead by influence and set the vision for a bar raising PM function. Manage, mentor and grow the PM leaders of the future.

• Building and leading a team of PM’s that are highly passionate, motivated and smart problem solvers to design future state products and technology solutions.

• Your teams have a deep understanding of the platform, integration patterns, organizational capabilities, and the company wide assets that can be leveraged to provide rich customer experiences while building technical solutions.

• Demonstrate an ability to structure an organization and optimize it for execution, including attracting top tier talent and filing out gaps in the existing team quickly to accommodate growth.

• Partner with fellow PM leaders and heads to ensure alignment and standardization in ways of working

• Be a change agent. Drive agility, excellence and simplification in ways of working

• Measure and improve efficiency and effectiveness of processes that are working well and build the next level of improvements, set standards for deployments at scale, infrastructure reliability, security, and scalability.

• Demonstrate an ability to identify and act upon unique insights and apply them to solve unmet needs and an expertise leveraging/synthesizing competitor, emerging technology, and other marketplace trends to draw out implications to support the team's overall mission and goals

• Transform the organization into one that drives speed to market and delivers value for our customers in an agile operating model. Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo.

• Continue to improve the engineering culture across all tech functions.

• Serve as an evangelist for the team and overall culture, both internally and externally.

• Being the voice of the teams

• Responsible for communicating business strategy and goals and how they align to the team’s work

• Provide transparent frequent updates, manage sponsor expectations, and keep all stakeholders informed on Book of Work progress. Creating a culture of transparency and trust

Job Description:

• Design, develop, and validate new technology prototypes and proof-of-concept systems for 6G wireless networks.
• Implement and optimize wireless communication algorithms in lab and field environments.       
• Lead testbed system integration, including software and hardware co-development.        
• Oversee end-to-end system validation, verification, and performance benchmarking against relevant standards.
• Collaborate with ecosystem partners (infra. vendors, universities, labs) on prototyping and demonstration projects.

Requirements:

• MS or PhD in Electrical Engineering, Communication Engineering or related field.
• Strong DSP and wireless algorithm development skills; hands-on experience with system implementation.
• Deep understanding of mobile communication systems (3G, 4G, 5G, and beyond) and relevant specifications.
• Experience deploying prototypes and testbeds: programming proficiency in C/C++, Matlab, Python, Verilog, VHDL.
• Demonstrated ability to lead or work within multidisciplinary teams for wireless system development.
• Minimum 8 years of relevant Industry experience, ideally including practical demo or PoC achievements.
• Preferred expertise: AI-powered communications, satellite comms, or energy efficiency for wireless testbeds.

Interested candidates may apply through the application system. We regret that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R22111378 (Ong Xin Yee)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

(There are multiple Product manager headcount for different products. IP transit or International Connectivity or SD-WAN. Please reach out for detailed JD)

This is a confidential search. I can only reveal the company name after your profile is shortlisted for the 1st round.

Role is based in Singapore. You will need to relocate to Singapore if you are based overseas.

2 rounds of interview to offer. 5 days in office. Attractive salary package!

about job

• Manage the commercial performance, profitability, and regional growth roadmap for global internet connectivity and transit portfolios
• Formulate comprehensive business cases, financial models, and tailored technical offerings to satisfy specialized client demands
• Continually monitor the international internet service provider (ISP) and content provider ecosystem to uncover strategic optimization paths
• Oversee and optimize product cost structures, pricing frameworks, and overall commercial models

skills and requirements

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field of study
• Min 5 years of experience within a network service provider environment, with deep domain knowledge in international networks, IP transit, peering mechanisms, international connectivity or SD-WAN
• Strong data mining, financial analysis, and strategic modeling capabilities
• High technical proficiency in standard corporate business tools, specifically MS Excel and MS PowerPoint, for advanced reporting

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Content Strategy and Editorial Oversight
• Drive the development and execution of a coherent, audience-led content strategy across SMU's owned digital platforms, ensuring alignment with institutional marketing goals and brand positioning.
• Lead editorial planning and governance for content hubs, campaign pages, and thought leadership pieces, ensuring a consistent narrative voice, high-quality storytelling, and strategic relevance in both English and Simplified Chinese.
• Collaborate with internal stakeholders and agency partners to shape content that supports student acquisition, brand storytelling, and reputation-building across SMU's priority markets.
• Bilingual Content Development and Chinese Digital Platforms
• Lead the creation, adaptation, and governance of Chinese-language content across SMU's digital presence, with working knowledge of the Chinese digital ecosystem as a whole including but not limited to WeChat (official accounts, Moments, and mini-programmes), Weibo, Xiaohongshu, Douyin, Bilibili, Zhihu, and Baidu-facing content formats. The candidate is expected to understand how audiences move across this ecosystem, how platform conventions and content norms differ, and how institutional content can be positioned effectively within it.
• Develop original Chinese-language content, not translated derivatives that is tailored to platform norms and resonant with Chinese-speaking audiences across Singapore, China, and the broader region.
• Advise on culturally appropriate messaging strategies for Chinese-speaking markets, ensuring content aligns with SMU's positioning and the expectations of prospective students and stakeholders in these segments.
• Review and quality-assure all Chinese-language content produced by team members, freelancers, or agency partners before publication.
• Multi-Format Content Creation and Channel Adaptation
• Develop and oversee the production of compelling content across short-form, long-form, and multimedia formats for web, email, and social platforms in both English and Simplified Chinese.
• Adapt messaging across channels to ensure platform-specific resonance, audience relevance, and bilingual content cohesion.
• Provide expert copywriting for campaign messaging, social captions, ad copy, and email flows with clear calls-to-action and consistent brand alignment across languages.
• Campaign Storytelling and Social Content Execution
• Collaborate with the Assistant Director, Content and Social and broader OCCM team to develop and execute integrated campaign narratives across digital and social channels.
• Translate institutional priorities including student recruitment, programme launches, research visibility, and alumni engagement into compelling content that resonates with priority audience segments.
• Ensure campaign storytelling maintains brand voice integrity across both English and Chinese language outputs.
• Community Engagement and Monitoring
• Engage with online communities across the region, responding to audience queries and comments in a culturally appropriate manner in both English and Chinese.
• Monitor brand mentions and address emerging issues, escalating potential reputational risks to the Social Lead when needed.
• Performance Analytics and Reporting
• Measure and analyse content effectiveness using tools such as Google Analytics, HubSpot, Emplifi, or equivalent, with particular attention to engagement patterns on Chinese platforms.
• Monitor key performance indicators including reach, engagement, lead quality, and conversion rates, applying data to refine editorial and channel strategy.
• Develop content dashboards and performance reports and communicate insights and recommendations to stakeholders to demonstrate marketing ROI.
• Cross-Functional Collaboration and Alignment
• Partner with colleagues across brand, corporate communications, university events, admissions, alumni, and faculties to ensure content supports cross-functional campaign and reputational goals.
• Guide and mentor junior team members or freelancers to deliver high-quality bilingual content that meets editorial standards and marketing priorities.
• Engage external writers, editors, or agencies when needed, ensuring alignment with SMU's tone, brand, and strategic goals in both English and Chinese.
• Any other duties assigned.

• Bachelor's degree in journalism, Mass Communications, Marketing, Digital Media, or a related field.
• Effectively bilingual with proficiency in Chinese equivalent to HSK Level 6 Business Chinese Test (BCT) Advanced or higher.
• Bilingual Content Proficiency — Simplified Chinese (Mandatory, Minimum 3 years)
• This is a mandatory requirement. Candidates who do not meet it will not be considered.
• High proficiency in both written and spoken Simplified Chinese, with demonstrated ability to produce editorial-quality content — not machine-translated or adapted copy — for Chinese-speaking audiences.
• Minimum 3 years' experience working in or directly with the Chinese digital market, with demonstrated hands-on experience developing and managing content across the Chinese digital ecosystem. This goes beyond platform execution: the candidate should understand how Chinese digital audiences discover, consume, and share content; how platforms such as WeChat, Weibo, Xiaohongshu, Douyin, Bilibili, and Zhihu serve different functions and audience segments; and how content strategies need to be structured differently for Chinese-speaking markets compared with English-language ones. Familiarity with Baidu search behaviour and how it differs from Google is an advantage.
• Ability to adapt institutional tone and brand voice into Chinese-language content that reads as culturally authentic rather than translated, with appropriate register for the context (prospective student acquisition, research communication, or employer/partner engagement).
• Editorial and Content Development Expertise (Minimum 5 to 7 years)
• Strong writing and editing skills across formats — blog articles, web copy, email campaigns, and social media content — with a clear, audience-first approach in both English and Simplified Chinese.
• Proven ability to craft compelling narratives and adapt messaging for different platforms, while maintaining brand voice and institutional credibility.
• Content Performance and ROI Measurement (Minimum 3 to 5 years)
• Experience using tools such as Google Analytics, Truescope, HubSpot, Emplifi, or equivalent to assess content impact across traffic, engagement, and conversion metrics, including platform-specific analytics for Chinese social media.
• Ability to derive content insights from data and translate them into optimised editorial strategy and reporting narratives.
• Platform Adaptability and Channel Knowledge (Minimum 5 years)
• Hands-on experience creating and adapting content across web, email, and social channels, including both English-language platforms (LinkedIn, Instagram, YouTube, TikTok) and the Chinese digital ecosystem (WeChat, Weibo, Xiaohongshu, Douyin, Bilibili, or equivalent).
• Candidates with direct experience of the Chinese market — including lived or professional experience within mainland China or with organisations actively targeting Chinese-speaking audiences — are strongly preferred.
• Working understanding of platform trends, engagement formats, and algorithm behaviour, with the ability to optimise bilingual content for different devices and audiences.
• Cross-Functional Collaboration and Workflow Management (Minimum 5 years)
• Proven ability to collaborate with internal teams, freelancers, and agency partners to deliver timely and effective bilingual content.
• Strong project management and organisational skills, with the ability to juggle multiple content streams and campaign deadlines across languages and markets.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Key Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.

• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.

• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.

• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.

• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.

• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.

• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Required Skills & Competencies:

• Supervisory experience in airfreight import customer service and billing.

• Strong understanding of airfreight import processes, documentation, and customs requirements.

• Good problem-solving and decision-making skills, with the ability to support operational improvements.

• Effective communication and interpersonal skills to manage team and customer interactions.

• Ability to motivate staff and ensure consistent service quality.

• Previous hands-on experience using Cargowise system.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref78@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Yan Jin Yi

EA Personnel Reg No: R26161495

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Role Title: Project Manager (Tech & Ops SME) - Global Market

Role Type: Contract - 6 Months with a potential to extend

We are looking for an experienced Project Manager to lead end-to-end delivery of strategic projects across technology and operations. The role will involve managing project scope, timelines, stakeholders, governance, risks, and financials while ensuring successful project implementation.

Key Responsibilities:

• Manage full project lifecycle from initiation to delivery.
• Drive project planning, stakeholder management, governance, and reporting.
• Coordinate cross-functional teams and manage project dependencies.
• Identify and mitigate project risks and issues.
• Facilitate business requirements gathering and support testing activities.
• Manage project budgets, resource planning, and tracking.
• Leverage AI and automation tools to improve reporting, forecasting, and operational efficiency.
• Ensure compliance with organizational governance and standards.

Requirements:

• 8+ years of Project Management experience.
• Exposure to AI tools such as Copilot or other AI-enabled solutions would be an added advantage.
• Proven experience delivering complex projects within timeline and budget.
• Proven experience managing end-to-end project delivery across operations and business teams.
• Strong Operations SME background with solid understanding of operational lifecycles.
• Strong stakeholder management, communication, and influencing skills.
• Experience with Agile, PMP, PRINCE2, or similar project methodologies.
• Hands-on experience with MS Office, MS Project, JIRA, and reporting tools.
• Exposure to AI-powered tools (e.g., Copilot) for reporting or automation is preferred.

Preferred Background:

• Experience within Financial Services, Investment Banking, or Global Markets Operations.
• Knowledge of business analysis or process improvement methodologies such as Six Sigma.
• Strong organizational, prob