Total 192 Manager job vacancies

Key Responsibilities

• Lead after-sales support for regional precision cooling services, ensuring fast response, warranty claim handling, and high customer satisfaction.

• Manage KPIs for service performance, claim resolution, and service quality.

• Build and lead a regional service team, promoting collaboration, training, and continuous development.

• Provide technical troubleshooting support for complex HVAC and data center cooling issues.

• Develop and deliver training programs aligned with global standards and latest technologies.

• Improve warranty processes, ensure compliance with regulations, and analyze service data to enhance product reliability.

• Maintain strong client and partner relationships and handle escalation cases.

• Work closely with internal teams to ensure smooth service delivery.

Requirements

• 5+ years experience in HVAC after-sales, technical support, or warranty management (data center experience preferred).

• Strong knowledge of HVAC systems (e.g., chillers, CRAC, CRAH, AHU).

• Strong troubleshooting and problem-solving skills.

• Experience in team leadership and cross-functional collaboration.

• Familiar with CRM/warranty systems and technical documentation.

• Willing to travel when required.

If interested, please submit your application to cvs@jdawms.com with your expected salary and resume.

We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai 

EA License No: 23S1595 | EA Registration No:

R25127838

Roles and Responsibilities:-

• Your most important job will be to manage all the Company’s digital assets, including office computers, laptops, emails, networks, mobile devices and all computer-related software and hardware infrastructure.
• You will also be required to provide basic support to the office manager for the alarm systems, close circuit televisions, recording equipment and routers to ensure that they are in working condition and upgraded regularly;
• Monitor and manage all third-party technology supplier contracts, including negotiations and monthly reviews for physical and virtual hosting suppliers, cloud computing, software application developers and contract suppliers so that they meet our service level agreements;
• Manage interesting technology related projects that are given to your care, including third party software development to improve the productivity of the Company;
• Manage and support all the Company’s websites, including ensuring 24X7 availability, website security, password access, URL renewals and administration as well as support our social media teams;
• Support all the Company’s Databases and Content Management Systems, including ensuring daily physical and/virtual backups, availability and integration with third party systems;
• Manage the Security of all websites, databases, physical NAS, firewalls and physical premises by investing in regular upgrades, testing against hack attempts and conducting forensics on attempts to hack the systems.

Core Skills

Based on the above qualifications, the Core Skills required for this job are as follows:-

• Basic computing knowledge and skill to problem solve and support the IT and social media teams;
• Able to use and manage AI tools, chatgpt, gemini and claude;
• Basic project management skills in overseeing third party contractors and in-house application development staff to complete their projects;
• Problem solving skills on a daily basis, and contributing to management decision making in planning and building the technology infrastructure;
• Ability to document standard operating procedures, processes, and work instruction for the benefit of your colleagues;
• Teamworking and dependability in supporting the rest of your colleagues in their work.

Key Performance Indicators (KPIs)

We will measure you on the following KPIs based on the job you will be doing everyday:-

• Daily support of your colleagues for their everyday IT installation, networking, inventory control and trouble-shooting needs;
• Managing all IT-based third-party relationships to ensure they meet their contractual obligations on a continuing basis;
• Managing new development work to introduce bespoke applications to meeting the Company’s growing needs;
• Ensure the Security of all websites, databases, physical NAS, firewalls and physical premises by investing in regular upgrades, testing against hack attempts and conducting forensics on attempts to hack the systems.
• Contributing to the overall goodwill and reputation of the Company, and its growth as a leading player in the market.

Job Qualifications

We believe that the following are the qualifications that you should have in applying for this job:-

• Recognised Bachelor's or Polytechnic Degree in IT. An MCSA, MCSE, CCNA or equivalent certification will be an added advantage;
• Proven work experience and have at least 3-4 years of working experience in IT Operations support;
• Strong project management skills, able to balance day-to-day operations with development tasks, work independently, take ownership of tasks and deliver outcomes in a timely manner;
• Good verbal and written communication skills.

If you think this job suits you, please send your updated CV together with a cover later stating your current and expected salary to htan@tab.global

Please visit www.tab.global, www.theasianbanker and its other supporting websites for more information on us.

• Managing technical resources and ensuring the successful delivery of engineering projects or services.
• Lead, mentor, and manage a team of engineers and technical staff. Provide guidance and support for their professional development.
• Ensure the right technical resources are available to meet project demands. This includes managing workloads, scheduling, and prioritizing tasks.
• Conduct regular performance reviews, set clear goals, and provide feedback for continuous improvement.
• Develop and maintain the technical strategy and roadmap that aligns with company goals and objectives.
• Stay current with emerging technologies and trends, promoting innovative solutions and ensuring that the team is up-to-date with industry advancements.
• Lead engineering projects, ensuring they are completed on time, within scope, and within budget.
• Ensure high standards of quality in all engineering deliverables, performing code reviews, and testing.
• Help prepare and manage budgets for engineering projects, ensuring the proper allocation of resources and staying within financial constraints.
• Seek ways to optimize costs in terms of resources, tools, and technologies while maintaining high-quality output.
• Oversee the delivery of engineering services (e.g., maintenance, support, installation) to ensure that they meet customer expectations.
• Lead efforts to address escalated technical issues or service disruptions, coordinating with the engineering team to resolve complex problems.
• Ensure engineering services are compliant with relevant industry standards, regulations, and company policies.
• Ensure proper documentation of service-related processes, technical solutions, and best practices for future reference.
• Communicating complex technical ideas clearly to non-technical stakeholders and collaborating with cross-functional teams.
• Quick thinking and adaptability to solve complex technical and operational issues.

• Develop and manage comprehensive project plans, defining project scope, objectives, timelines, and resource requirements.
• Work closely with internal engineering teams to identify technical requirements and deliverables for projects.
• Provide guidance, training, and support to team members while maintaining high morale and motivation.
• Develop and manage project budgets, ensuring projects stay within financial constraints.
• Track project expenses and perform cost analysis to minimize budget overruns while maximizing efficiency.
• Act as the primary point of contact for clients, providing regular updates on project progress, issues, and resolutions.
• Ensure clear communication of technical details, timelines, and budgetary constraints to clients and stakeholders.
• Ensure proper documentation of inspections, certifications, and compliance records.
• Ensure all engineering services meet the required technical specifications and quality standards.
• Oversee the day-to-day activities of engineering projects, ensuring smooth coordination between all parties involved.
• Monitor the performance and progress of projects, making adjustments as needed to stay on schedule.
• Maintain detailed project documentation, including design changes, approvals, and progress reports.
• Provide regular progress reports to senior management, stakeholders, and clients.
• Flexible to work in shift & site.
• Experience working with clients and managing complex project timelines and budgets.

Keeping Operations Moving

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app

Turning Data into Insights

• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas

Supporting Projects & Teams

• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

Governance and Process Improvement

• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business
• Contribute ideas that improve processes, controls, and ways of working

What You’ll Need:

Experience

·      3 years of experience in relevant scope of work

·      Strong IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations

·      Proven leadership and influencing skills, with ability to drive change across diverse team

·      Excellent analytical, problem-solving and critical thinking skills

·      Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA LicenseNo.:99C4599

Responsibilities:

• Own end-to-end technical delivery of CEW initiatives, from pre project inception through post go live support, ensuring predictable, high quality outcomes.
• Provide hands on technical leadership across delivery teams, acting as an escalation point for design, implementation, and engineering decisions.
• Partner closely with business stakeholders, architects, and product owners to shape solution designs that meet functional and non functional requirements.
• Lead and govern delivery using a hybrid Agile model, combining Scrum/Scaled Agile practices with appropriate traditional controls for regulatory and enterprise needs.
• Drive engineering execution across multiple streams, ensuring effective sequencing of work, management of cross system dependencies, and timely delivery.
• Own technical delivery planning, including scope definition, estimation, dependency analysis, environment readiness, and release planning.
• Proactively identify, manage, and escalate technical, delivery, and operational risks, ensuring visibility in appropriate governance forums.
• Ensure delivery adheres to the Bank’s software development, security, DevSecOps, and release management standards.
• Maintain accountability for all delivery milestones, quality gates, and compliance checkpoints, ensuring audit and regulatory readiness.
• Lead solution design and implementation discussions, including APIs, integrations, and microservices, ensuring scalability, security, and resilience.
• Drive adoption of engineering best practices, including:
• Code and design reviews
• Automated testing and quality gates

• CI/CD pipelines and deployment automation
• Ensure quality-first engineering by embedding testing, security, and performance considerations early in the development lifecycle.

• Monitor delivery health using data-driven metrics such as velocity, cycle time, defect trends, environment stability, and release success rates.
• Actively participate in Scrum of Scrums and cross stream technical forums to resolve dependencies and alignment issues across teams.
• Lead regular delivery and engineering cadences (daily stand ups, sprint reviews, retrospectives, weekly delivery checkpoints) and track actions to closure.
• Own and govern change management, ensuring controlled scope evolution while safeguarding delivery commitments and technical integrity.
• During test and stabilization phases, actively drive defect resolution, managing SLA adherence, defect density, and re open rates.
• Ensure production readiness, including deployment planning, operational handover, monitoring, and support models.
• Foster a culture of technical excellence, inclusiveness, and continuous improvement, encouraging proactive participation and ownership within teams.
• Lead and contribute to cross team improvement initiatives across Agile delivery, DevSecOps tooling, architecture standards, delivery governance, and the Bank’s System Development Methodology (SDM).

Requirements:

·      Minimum 12 years of experience delivering complex, enterprise-scale digital platforms, with a strong blend of software engineering and delivery leadership.

·      5+ years of experience leading large-scale, multi-stream engineering programs using API-first and microservices architectures.

·      Strong hands-on background in software development, with the ability to:

o  Review code and design decisions

o  Guide teams on implementation approaches and technical trade-offs

·    Proven experience owning end-to-end technical delivery, including:

o  Solution design and system integration

o  Non-functional requirements (performance, security, scalability, resilience)

o  Production readiness and operational stability

·      Practical expertise with modern engineering ecosystems including:

o  RESTful APIs, event-driven architectures

o  CI/CD pipelines and build automation

·      Strong understanding of DevSecOps practices, including:

o  Automated testing and quality gates

o  Secure coding and vulnerability management

o  Release orchestration and deployment strategies

·      Experience defining and enforcing engineering quality standards ,including:

o  Code reviews and design reviews

o  Automated test coverage and defect prevention

o  Management of technical debt and refactoring strategies

·      Demonstrated ability to lead distributed engineering teams(onsite/offshore), fostering ownership, accountability, and technical excellence.

·      Strong delivery governance and execution skills, including:

o  Dependency and risk management across systems
o  Change management and release governance

o  Metrics-driven delivery (velocity, cycle time, defect trends)

·      Ability to balance technical decision-making with delivery pressures,operating effectively under aggressive timelines and regulatory constraints.

·      Excellent analytical, communication, and stakeholder management skills, with the ability to translate technical risks and options into business outcomes.

Prior experience delivering

banking or financial services platforms

(e.g., customer onboarding, payments, middleware, core integrations) is highly desirable.

Key Domain/ Technical Skills:

·      API‑First & Microservices‑Based Payments Platform Delivery

·      Hands‑On Technical Delivery Leadership & Engineering Governance

·      DevSecOps, CI/CD & Production Readiness in Regulated Environments

Job Responsibilities:

IT Network & Infrastructure

• Oversee the design, implementation, maintenance, and optimization of IT networks, systems, and infrastructure.

• Ensure high availability, scalability, performance, and reliability of IT services across the region.

• Lead infrastructure planning, system upgrades, and disaster recovery/business continuity initiatives.

IT Security & Compliance

• Establish and enforce IT security policies, standards, and governance frameworks.

• Ensure compliance with regulatory, legal, and industry requirements (e.g. data protection, cybersecurity).

• Oversee risk management, security monitoring, incident response, and periodic security audits.

Vendor & Software Partner Management

• Manage relationships with external vendors, software developers, and technology service providers.

• Oversee contract negotiations, service level agreements (SLAs), and vendor performance.

• Ensure vendors deliver solutions that meet business, security, and compliance requirements.

IT Help Desk & User Support

• Lead IT help desk operations with partner vendors to provide timely and effective end-user support.

• Establish service standards, KPIs, and escalation procedures for incident and problem management.

• Ensure a consistent IT support experience for users across all locations.     

Job Requirements:

• Minimum Diploma in It related study

• Minimum 3 years of working experience

• Hands-on experience in network administration, systems management, and end-user support.

• Working knowledge of IT security practices and compliance requirements.

• Experience managing external vendors and service providers.

• Experience in financial services or insurance industry will be an advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd      

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Job Description & Requirements

About the Role

We are seeking an experienced and detail-oriented Release Manager to oversee the planning, scheduling, and execution of software releases. The ideal candidate will coordinate with cross-functional teams to ensure timely and high-quality delivery of software products and updates.

Key Responsibilities

· - Plan and manage software release schedules and activities.

· - Coordinate release content and effort based on service requests, change tickets, and third-party applications.

· - Communicate release details and schedules to stakeholders.

· - Ensure release processes and documentation are followed.

· - Manage risks and resolve issues that affect release scope, schedule, and quality.

· - Conduct release readiness reviews and post-implementation reviews.

· - Work closely with development, QA, and operations teams to ensure smooth deployments.

Requirements

· - Bachelor’s degree in Computer Science, Information Technology, or a related field.

· - Proven experience as a Release Manager or in a similar role.

· - Strong understanding of software development lifecycle and release management processes.

· - Experience with CI/CD tools and version control systems (e.g., Jenkins, Git).

· - Excellent organizational and communication skills.

· - Ability to manage multiple projects and priorities in a fast-paced environment.

· - Familiarity with ITIL practices is a plus.

What We Offer

· - Competitive salary and benefits package.

· - Flexible working hours and remote work options.

· - Opportunities for professional growth and development.

· - Collaborative and inclusive work environment.

Technical Skills and Competencies:

• On-the-job training in identifying new business opportunities
• Participation in sales meetings and proposal preparation
• Coaching by supervisor on partnership development
• Learning CRM and sales tracking tools
• Training on digital marketing tools (social media, SEO, ads)
• Assist in planning marketing campaigns
• Content creation and brand communication
• Market research and competitor analysis
• Corporate client handling and account management
• Attend client meetings with supervisor
• Learn quotation, proposal, and contract process
• Manage existing client accounts
• Follow up on sales and partnerships

We are hiring an Application Support Analyst for one of our clients in Singapore. The ideal candidate will have strong experience in IT trading environment.

Key Responsibilities:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority, …
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Required Skills & Experience:

• Degree in IT engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.
• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on Windows environment
• SQL skill

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID (Saravanan R1871815)

What will your role be:

• Learn and deeply understand the core features, target users, and usage scenarios of multiple AI tools (e.g., writing, image, voice), and conduct prompt design and iterative tuning based on real-world workflows.
• Translate product logic and users’ key tasks into well-structured prompt strategies; optimize prompt structure and content to improve response accuracy, usefulness, consistency, and controllability.
• Evaluate prompt effectiveness through small-sample testing, metric monitoring, and user feedback; drive continuous iteration with measurable outcomes.
• Collaborate closely with Product, ML/Algorithm, and Design teams to align prompts with product feature logic, ensuring quality and stability across critical user journeys.
• Summarize reusable prompt patterns and best practices across scenarios; build an internal knowledge base to support fast expansion across the product portfolio.
• Track advances in frontier LLM capabilities and compare outputs across different models (e.g., GPT, Claude, ERNIE Bot, Qwen); select or adapt the most suitable prompting approaches per model and scenario.
• Gradually participate in explorations of model fine-tuning and application-layer optimization (e.g., RAG, SFT, LoRA), developing capabilities at the intersection of product understanding and model optimization.

What an ideal candidate means to us:

• Bachelor’s degree or above in Computer Science, Artificial Intelligence, Electrical Engineering, Mathematics, Computational Linguistics, or related STEM fields.
• Solid understanding of LLM fundamentals and limitations; hands-on experience with prompt engineering or a strong, demonstrated grasp of prompt design principles.
• Strong product thinking: able to design and optimize prompts starting from user goals, product positioning, and real usage contexts.
• Clear and structured communication with strong writing skills; able to precisely control output tone, format, and structure.
• Familiar with basic data analysis tools (e.g., Excel, SQL, Python) and capable of quantifying and analyzing prompt performance.
• English proficiency at CET-6 or above; strong reading and written communication skills to work with English technical documentation and debug English prompts.
• High curiosity and learning agility; motivated to become an “AI application builder” who understands both business and models, and willing to go deep into product-facing scenarios to continuously improve LLM performance.

Why work with us:

• We have an energetic team who are passionate about building a global AI-Powered platform to connect the world
• We are one of the leading pioneers in online-audio industry
• Vocalbeats is all about the PEOPLE, we fully and truly support people with creative mindset to collaborate and grow together

What we will offer:

• Competitive compensation and benefits programs
• Training & Development programs
• Career advancement
• Excellent work environment and flexible hours
• International market exposure
• AWESOME Team members!

Location: Geylang Bahru/Potong Pasir

Duration: 2 years contract

Working Hours: Mon - Fri, 8:30 - 6

Salary: Up to $6000 + completion bonus

Job Responsibilities:
Keeping Operations Moving

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app

Turning Data into Insights

• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas

Supporting Projects & Teams

• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

Governance and Process Improvement

• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business
• Contribute ideas that improve processes, controls, and ways of working

Job Requirements:

• 3 years of experience in relevant scope of work
• Strong IT and system capability, with experiencedeveloping dashboards, tools, and digital solutions that support businessoperations
• Proven leadership and influencing skills, with abilityto drive change across diverse team
• Excellent analytical, problem-solving and criticalthinking skills
• Familiarity with workplace tools (e.g. MS excel, MSpowerpoint, Power BI, CRM systems)

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599

• Own end-to-end technical delivery of bank's technology initiatives, from pre project inception through post go live support, ensuring predictable, high quality outcomes.
• Provide hands on technical leadership across delivery teams, acting as an escalation point for design, implementation, and engineering decisions.
• Partner closely with business stakeholders, architects, and product owners to shape solution designs that meet functional and non functional requirements.
• Lead and govern delivery using a hybrid Agile model, combining Scrum/Scaled Agile practices with appropriate traditional controls for regulatory and enterprise needs.
• Drive engineering execution across multiple streams, ensuring effective sequencing of work, management of cross system dependencies, and timely delivery.
• Own technical delivery planning, including scope definition, estimation, dependency analysis, environment readiness, and release planning.
• Proactively identify, manage, and escalate technical, delivery, and operational risks, ensuring visibility in appropriate governance forums.
• Ensure delivery adheres to the Bank’s software development, security, DevSecOps, and release management standards.
• Maintain accountability for all delivery milestones, quality gates, and compliance checkpoints, ensuring audit and regulatory readiness.
• Lead solution design and implementation discussions, including APIs, integrations, and microservices, ensuring scalability, security, and resilience.
• Drive adoption of engineering best practices, including:

• Code and design reviews
• Automated testing and quality gates
• CI/CD pipelines and deployment automation
• Ensure quality-first engineering by embedding testing, security, and performance considerations early in the development lifecycle.

• Monitor delivery health using data-driven metrics such as velocity, cycle time, defect trends, environment stability, and release success rates.
• Actively participate in Scrum of Scrums and cross stream technical forums to resolve dependencies and alignment issues across teams.
• Lead regular delivery and engineering cadences (daily stand ups, sprint reviews, retrospectives, weekly delivery checkpoints) and track actions to closure.
• Own and govern change management, ensuring controlled scope evolution while safeguarding delivery commitments and technical integrity.
• During test and stabilization phases, actively drive defect resolution, managing SLA adherence, defect density, and re open rates.
• Ensure production readiness, including deployment planning, operational handover, monitoring, and support models.
• Foster a culture of technical excellence, inclusiveness, and continuous improvement, encouraging proactive participation and ownership within teams.
• Lead and contribute to cross team improvement initiatives across Agile delivery, DevSecOps tooling, architecture standards, delivery governance, and the Bank’s System Development Methodology

We are looking for an experienced Assistant Finance Manager to support financial operations, lead the finance team, and ensure accurate reporting and compliance. The role works closely with management on budgeting, forecasting, and operational finance.

Key Responsibilities

• Manage monthly/annual financial reporting and analysis.
• Support budgeting, forecasting, and cashflow planning.
• Supervise the finance team and improve processes and controls.
• Handle audit and tax matters with auditors and tax agents.
• Review project financials, contract terms, and tender requirements.
• Consolidate financial data for management reporting.
• Liaise with internal teams and external stakeholders (banks, auditors, agencies).

Requirements

• Degree in Accounting/Finance; professional certification preferred.
• 5+ years of relevant experience with team supervision.
• Strong knowledge of reporting, budgeting, and compliance.
• Good communication, analytical, and problem‑solving skills.
• Able to work in a dynamic environment and manage expectations and tight deadlines.
• Meticulous with an ‘eye’ for details and able to work independently.
• Willing to hands on and able to work with all levels.
• Preferable experience in import / export trading, manufacturing and construction industry though criteria is not a must.

Position Overview

This role is to be responsible for managing the Process and System function and where relevant. This includes all the related activities of process analysis, continuous improvement, training, support and maintenance of all Air Freight processes and their related applications (eg. CargoWise), and to enhance reporting functionalities follow business needs.

The role also includes analysis of operational procedures – customers and as well as suppliers and third parties, assisting in documenting and producing technical as well as forwarding solutions to be applied.

Key Responsibilities

• Responsible for the delivery of day to day systems and process support for operations and management through supporting our air and sea freight production systems in cooperation with the regional team.
• Oversee and ensure the delivery of user training (system enhancements, air and sea freight forwarding, process optimization and other advanced and dedicated trainings).
• Ensure high operational data quality via analysis, review and action planning together with the Air and Sea Freight Management Team.
• Support and oversee external parties electronic data (EDI) interfaces via definition of requirements, support and communicating with IT teams for specifications.
• Drive process optimization and support the implementation of changed processes to improve the quality of operational processes and systems.
• Oversee the testing and implementation of new releases in cooperation with the Project Team.
• Act as the interface between IT and the business by defining + communicating system requirements in cooperation with Project Team.
• Drive the analysis of operational procedures for both customers and suppliers and assist with documenting and producing solutions.

Qualifications & Experience

• Bachelor’s degree in related field
• 5+ years of progressive experience in logistics or freight forwarding.
• Bring the right attitude to the job with a focus on driving profitable operational solutions for the organization to deliver, maintain and improve.
• Focus on leadership, project management, systems knowledge and a process improvement mindset.
• Flexible, trustworthy and demonstrate a high level of business judgment, focus + commitment to be successful in this role.
• Culturally adaptable across South East Asia markets.

Company

SG Group of Companies is a dynamic and rapidly expanding vessel owner and operator, proudly serving the Singapore harbourcraft sector. Through SG Shipping and our digital platform SeaCabbie, we provide reliable marine logistics and launch services to a wide range of clients across the port and offshore ecosystem.

As we continue to scale our operations, we are looking for a Customer Support & Account Executive to ensure smooth service delivery, strong client relationships, and operational excellence across all post-sales activities.

Job Description                                                       

The Customer Support & Account Executive plays a critical role in managing client relationships after sales closure, ensuring seamless execution of services, and maintaining high levels of customer satisfaction.

This role acts as the bridge between clients, operations, and internal teams - ensuring that bookings, service delivery, invoicing, and issue resolution are handled efficiently and professionally.

• Act as a key interface between clients and internal teams, ensuring seamless service delivery and alignment of expectations
• Proactively engage with clients to identify service gaps, address concerns, and enhance overall customer experience
• Drive cross-functional coordination to ensure timely execution of client requirements and commitments
• Identify recurring operational or service inefficiencies impacting client experience and lead improvement initiatives
• Design and implement enhancements to workflows, tracking systems, and reporting frameworks to improve service reliability
• Champion digitalisation and automation efforts to improve client visibility, responsiveness, and operational efficiency
• Develop and maintain high-quality client-facing materials, including service summaries, performance updates, and presentations
• Ensure consistency in client communication, positioning, and overall brand representation
• Contribute to strengthening account relationships by identifying opportunities to improve service value and visibility

Qualifications & Skills

Education

• Diploma or Bachelor’s degree in Business, Maritime Studies, Logistics, or related field

Requirements

• 2–5 years of experience in customer support, operations, account management, or logistics coordination
• Experience in maritime, shipping, logistics, or service-based industries is an advantage
• Strong communication and interpersonal skills (client-facing)
• High attention to detail and problem-solving mindset
• Ability to manage multiple stakeholders and priorities in a fast-paced environment
• Customer-centric mindset with strong ownership of outcomes
• Proactive and solution-oriented approach
• Ability to handle operational pressure and time-sensitive tasks
• Team player with cross-functional collaboration ability

About the job

Role Summary

The Technical Delivery Manager is responsible for the end-to-end delivery,governance and stability of enterprise platforms within the client’s technology landscape, including document and content management systems (e.g., OpenText).The role requires strong stakeholder engagement across business and technology teams, including senior leadership and ownership of delivery outcomes aligned to regulatory and operational standards.

Key Responsibilities

Stakeholder Management

• Engage and manage stakeholders across business, operations and technology, including senior management (MD/Director level)
• Act as the primary interface between business users and IT delivery teams
• Facilitate decision-making through structured governance and clear communication

VendorManagement & Continuous Improvement

• Manage vendor performance and deliverables where applicable
• Identify and drive process improvements, automation and efficiency initiatives
• Support technology transformation and modernization programs

Delivery& Governance

• Lead end-to-end delivery of technology initiatives, enhancements and releases across enterprise platforms
• Establish and drive governance cadence including steering committees, working groups and executive reporting
• Ensure adherence to project timelines, quality standards and regulatory requirements
• Manage delivery risks, dependencies and change requests across multiple workstreams

Reporting& Dashboarding

• Prepare and present management dashboards, KPIs and status reports to senior stakeholders
• Provide insights on delivery health, risk exposure and mitigation strategies
• Track and report progress against milestones, SLAs and key performance indicators

Cross-functionalLeadership

• Coordinate across application, infrastructure, network, security and vendor teams
• Drive alignment on solution design, delivery timelines and operational readiness
• Manage dependencies across systems and teams to ensure seamless delivery

ProductionStability & Risk Management

• Oversee production support (L2/L3) to ensure platform stability and performance
• Drive incident, problem and change management processes
• Lead Root Cause Analysis (RCA) and implement preventive measures
• Ensure compliance with audit, risk and regulatory controls

Requirements

• Degree in Computer Science, Information Technology, or related discipline
• 10-12+ years of experience in technology delivery / program management within banking or financial services
• Strong experience in stakeholder management, including senior leadership engagement
• Proven experience in governance, reporting and delivery management
• Familiarity with Enterprise Content Management / OpenText - must have
• Experience in Agile / Waterfall delivery models

PreferredAttributes

• Strong communication and presentation skills
• Ability to operate in a highly regulated, fast-paced banking environment
• Strong ownership, accountability and problem-solving mindset

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Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

A Product Manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the project.

Responsibilities:

• Product Strategy: Developing a strategic vision and roadmap for the product, aligning it with the overall business goals and objectives. Conducting market research, competitive analysis, and gathering customer feedback to identify market opportunities and define the product’s value proposition.
• Product Planning and Definition: Collaborating with cross-functional teams, such as engineering, design and marketing, to define the product requirements, features, and functionality. Creating and maintaining product specifications and documentation.
• Product Management: Leading the product development process, including prioritising features, setting timelines, and managing the product development lifecycle. Coordinating with engineering, design, and other teams to ensure timely and quality delivery of the product.
• Stakeholder Management: Engaging with stakeholders, such as executives, customers, sales teams, and support teams, to gather feedback, understand requirements, and communicate the product strategy and updates. Balancing competing priorities and managing expectations.
• User Experience (UX) and Design: Collaborating with UX designers and researchers to ensure the product provides a user-friendly and intuitive experience. Conducting usability testing and incorporating user feedback into product design and development.
• Product Launch and Marketing: Planning and executing product launches, working closely with marketing and sales teams to develop go-to-market strategies, positioning, messaging, and promotional materials. Monitoring product performance and customer feedback post-launch.
• Data Analysis and Iteration: Analysing product metrics, user behaviour, and market trends to make data-driven decisions. Iterating on the product based on user feedback and performance data, continually improving its features and functionality.
• Product Evangelism: Serving as a product evangelist, internally and externally, by educating and training teams, supporting sales efforts, conducting product demonstrations, and participating in industry events and conferences.

Role Purpose To lead the end-to-end ILP product operations vertical, overseeing the full investment lifecycle from fund order placement through NAV pricing generation, fund accounting and year-end reporting. The role is accountable for ensuring operational excellence, regulatory compliance (MAS and CPFIS), governance integrity, and scalable support for ILP product growth, including new launches and Direct Fund initiatives.

Key Responsibilities

End-to-End ILP Investment Operations Ownership

• Own the complete ILP operational workflow, including:Fund order placement and executionSubscription/redemption processingCorporate actions and lifecycle eventsCash management and reconciliationNAV validation and unit pricing oversight
• Ensure timely and accurate NAV pricing generation
• Oversee fund accounting processes specific to ILP structures
• Serve as the primary escalation point for ILP operational issues

Accountability: Accurate, timely and well-controlled ILP operations across all products.

Regulatory & Governance Oversight (MAS & CPFIS)

• Ensure compliance with applicable MAS regulations governing ILP operations
• Ensure CPFIS-related requirements are adhered to where applicable
• Maintain clear documentation, control evidence and governance frameworks
• Lead regulatory reviews and respond to audit / supervisory queries
• Strengthen ILP pricing governance and oversight framework
• Monitor and manage regulatory risk exposures related to ILP products

Accountability: ILP operations remain fully compliant and audit-ready at all times.

ILP Product Launch & Change Management

• Lead operational readiness for new ILP product launches
• Assess accounting, data, workflow and control implications of new products
• Partner with Product, Actuarial, Risk and Distribution teams on implementation
• Design and embed scalable operational processes before BAU handover
• Support Direct Fund Model initiatives and structural changes

Accountability: Smooth, well-controlled onboarding of new ILP products without downstream remediation.

Fund Accounting & Year-End Responsibilities

• Oversee ILP-related fund accounting activities
• Ensure month-end, quarter-end and year-end closing processes are completed accurately and on time
• Lead preparation of ILP financial schedules and reporting
• Coordinate audit processes related to ILP funds
• Ensure books and records integrity for ILP structures

Accountability: Clean audit outcomes and accurate ILP financial reporting.

Controls, Risk & Operational Resilience

• Establish strong maker-checker and escalation frameworks
• Monitor operational incidents and drive root-cause remediation
• Maintain ILP risk registers and control documentation
• Reduce key-man dependency through documentation and cross-training
• Ensure sustainable resourcing during peak periods

Accountability: Reduced operational risk and strengthened control environment.

Data & Process Optimisation

• Partner with Fund Accounting Transformation & Data Lead to improve:Data qualityWorkflow efficiencyAutomation opportunities
• Identify areas for operational simplification and digitisation
• Ensure ILP workflows align with the broader IVS data architecture

Accountability: Efficient, scalable and future-ready ILP operations.

Key Requirements

• Bachelor Degree in accountancy, finance or relevant
• 8–10 years’ experience in ILP operations, fund accounting or investment operations within an insurer or asset manager
• Strong understanding of ILP product structures and unit pricing frameworks
• Experience managing MAS regulatory requirements and CPFIS considerations
• Proven track record managing product launches and operational change
• Strong audit, governance and control mindset
• Ability to operate in a lean but high-accountability environment

The project manager is overall responsible for planning and to oversee the entire project from inception to completion by ensuring the necessary co-ordination with various stakeholders.

This includes also maintaining and forecasting project budgets to closing the final account.

• Able to handle design for ACMV works
• Attend relevant meeting and make sure coordination on-site goes well
• Liaise with internal and external project stakeholders, like main-contractors or owners and sub-contractors, safety departments as well as complying to BCA / MOM regulations.
• To be responsible for gathering at least 3 different quotations from vendors for each project.
• Able to come up the project schedule showing the key milestones, progress and developments and ensuring that it is completed in good time.
• Provide effective leadership to project team by efficiently delegating tasks and resources to achieve completion.
• Build and maintain good relationships with clients, consultants and building owners.
• Provide overall project management administration duties - planning, managing submissions, reporting & attending client and subcontractor meetings
• To be competent in overseeing site installation including but not limited to manpower allocation, problem solving, coordination with other trades and to attneding client FAT, SAT, T&C. Also to manage HSE & safety requirements
• Assist in on tendering & quotation for projects

Requirements:

• Min Diploma/Degree in Electrical or Mechanical (Mechatronics) engineering or other related studies.
• At least 5 years project management experience in Construction industry.
• Project experience in multiple trades is advantageous
• To be fluent in ACMV knowledge & installation - CHWP, VRV, VRF systems.
• Driving license and own transport preferred.

Key Responsibilities

Product Strategy & Roadmap

• Define and communicate product vision, strategy, and measurable objectives

• Develop and maintain a clear product roadmap aligned with business priorities

• Conduct market research and competitor analysis to identify opportunities

Product Development

• Translate business requirements into detailed product specifications

• Prioritise features based on impact, feasibility, and commercial value

• Work closely with Engineering, Design, and QA teams to ensure timely delivery

• Participate in sprint planning, backlog grooming, and release management

Stakeholder Management

• Serve as the key liaison between business, technical, and external stakeholders

• Provide regular updates on product performance and development progress

• Align cross-functional teams around shared goals and deliverables

Performance & Optimisation

• Define KPIs and monitor product performance metrics

• Gather user feedback and analyse data to drive continuous improvement

• Lead post-launch evaluations and enhancement planning

Requirements

• Bachelor’s degree in Business, Technology, or related field

• 3–6 years of experience in product management or related roles

• Strong understanding of digital product development lifecycle

• Experience working in Agile or Scrum environments

• Excellent analytical, problem-solving, and prioritisation skills

• Strong communication and stakeholder management abilities

Who We’re Looking For

• Confident, outgoing individuals who are comfortable engaging in face-to-face conversations.

• Resilient and self-motivated — you view challenges and rejection as opportunities for growth.

• Coachable, driven, and eager to thrive in a fast-paced, dynamic environment.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.

• Develop and execute strategies by analyzing current market trends and needs.

• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.

• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.

• Ensure accuracy in sales reports for record-keeping and management reporting.

• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.

• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.

• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

• Other ad-hoc duties assigned

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role (IT field will be an advantage).

• Proven good sales track record in related fields.

• Excellent communicator with good presentation skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Review & propose best-practices and enforce IT methodologies & protocols to ensure highest quality of services provided to end users and partners

• Oversee IT support services to ensure issues are quickly responded, escalated and resolved in compliance with IT protocols

• Build-up and manage team of IT support members across the region

• Ensure smooth daily IT operations and monitor up/downtime of critical services

• Build up runbooks and documentations to ensure proper knowledge transfer

• Assist subsidiaries in their daily IT operations

Requirements

• Degree/Diploma in Computer Science or related studies with 8 years or more working experience, out of which more than 5 should be of similar capacity

• Experience as a leader in team building, staff skill development, methodology formulation, training and monitoring

• Hands-on experience in helpdesk ticketing systems like JIRA, ServiceNow, Microsoft Planner, or equivalent.

• Good knowledge of IT auditing and compliance enforcement

• Hands-on experience in desktop support, network infrastructure, Office 365, basic scripting, Microsoft products, Server room & facility health maintenance

• Must have work experience managing team in Retail and/or F&B industry and understand the dynamic job nature within the industry

• Good knowledge of IT store opening and renovation projects

• Good knowledge of one or more of the following systems – POS, ERP, Business Intelligence, eCommerce

• Knowledge or work experience in technical solutioning and development will be advantageous

• Good communications and problem-solving skill

• Team player and be independent in executing work-related jobs.

• Proficient in written and spoken English. Ability to write and converse in Mandarin or French will be advantageous, for communicating with associates in our subsidiaries in France, China.

About the Role

We're seeking a results-driven and strategic Business Development Manager to lead revenue generation across our Academy division. This role is responsible for overseeing daily sales operations, managing performance across multiple verticals (B2B and inbound), and ensuring all activities align with SkillsFuture Singapore (SSG) regulatory requirements.

You’ll mentor and guide new sales hires, provide clarity on government grant policies, and spearhead efforts to meet and exceed team sales targets.

Key Responsibilities

Sales Strategy & Revenue Ownership

• Own and drive sales performance across corporate and inbound sales channels

• Set and track sales targets, pipelines, and conversion metrics for the team

• Analyze trends and make data-driven decisions to boost revenue

Team Management & Onboarding

• Lead, coach, and manage newly onboarded sales staff

• Conduct structured onboarding to align with SSG guidelines and internal SOPs

• Reinforce compliance knowledge and grant-related policies

Regulatory Compliance & Reporting

• Ensure all sales activities meet grant and regulatory requirements

• Liaise with internal compliance and training teams to uphold audit readiness

• Maintain accurate documentation and ensure consistent data hygiene

Operational Oversight

• Coordinate daily sales operations and scheduling for events and outreach

• Collaborate cross-functionally with marketing, HR, and partnerships to support campaigns

• Present performance insights to leadership through regular reporting
  

Who We’re Looking For

• Diploma or Degree in Business, Sales, or related field

• Minimum 5 years in business development, sales team leadership, or client-facing roles

• Prior experience leading sales or business development teams is strongly preferred

• Familiarity with SSG, WSQ frameworks, and government grant schemes.

• Excellent communication and stakeholder management skills

• Proactive, analytical, and passionate about developing high-performing teams