Total 14,380 Manager job vacancies

Key Responsibilities:

• Develop and implement effective sales and marketing strategies to achieve company’s revenue and growth targets in the bored pile foundation business.
• Identify new business opportunities, projects, and potential clients within the construction and infrastructure sectors.
• Maintain strong relationships with existing clients, consultants, main contractors, and developers.
• Prepare and present sales proposals, quotations, and tender submissions related to bored pile projects.
• Conduct market research and competitor analysis to identify industry trends and provide management with insights for strategic decision-making.
• Lead contract negotiations and close deals in line with company objectives.
• Coordinate with project and operation teams to ensure smooth execution and client satisfaction.
• Represent the company at trade shows, networking events, and industry functions to promote company services.
• Manage and mentor the sales team to achieve individual and departmental targets.
• Prepare regular reports on sales performance, forecasts, and pipeline development for management review.

Requirements:

• Degree in Civil Engineering, Construction Management, Marketing, or related field.
• Minimum 6 years of proven sales & marketing experience in the construction industry, with at least 4 years specifically in bored pile or foundation works.
• Strong network of contacts with consultants, contractors, and developers in the bored pile / geotechnical industry.
• Good knowledge of construction tendering, contracts, and technical specifications for bored pile foundation.
• Excellent negotiation, communication, and presentation skills.
• Strong leadership skills with the ability to guide and motivate a sales team.
• Self-driven, result-oriented, and able to work independently with minimal supervision.
• Proficient in MS Office applications.
• Possess site visits.

We are seeking a hands-on and dependable HR professional to take full ownership of the company’s HR function. This role plays a key part in ensuring smooth day-to-day HR operations, regulatory compliance, and a positive employee experience.

Key Responsibilities

• Manage the full recruitment cycle, including sourcing, interviewing, onboarding and offboarding
• Maintain HR operations, policies, SOPs and accurate employee records
• Prepare monthly payroll and work closely with Finance to ensure timely and accurate processing
• Handle MOM work pass applications, renewals and ensure ongoing compliance with employment regulations
• Administer employee-related insurance such as FWMI, WICA and vehicle insurance
• Support employee relations, engagement initiatives and staff welfare programmes

Requirements

• Experience in full-spectrum HR, including payroll and MOM work pass matters
• Ability to work independently and take ownership of HR responsibilities
• Meticulous, responsible and able to handle confidential information with integrity
• Strong interpersonal, communication and problem-solving skills

About the Role:

As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You will Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage capital projects, operating budgets, and variance reports.
• Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
• Manage environmental health and safety procedures for facilities.
• Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
• Conduct process and procedure training on maintenance, repairs, and safety best practices.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You will Need:

• Bachelor's Degree in Facility Management or its equivalent, with 3-5 years of managerial experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.

Responsibilities

• Lead and conduct daily on-site inspections, ensuring compliance with quality standards, food safety regulations, and operational procedures across production
• Supervise and conduct personal hygiene checks, product quality assessments, and sample retention protocols to ensure adherence to internal and external standards.
• Develop, implement, and oversee testing and sampling schedules, ensuring all critical tests are conducted in accordance with product specifications and regulatory requirements.
• Analyse test results and recommend corrective actions for any deviations or non-conformities.
• Implementation and continuous improvement of Quality Management Systems (HACCP, BRC, ISO 22000) Food Safety Management System (FSMS) for relevant operations.
• Oversee and updates of the Quality Management System and Standard of Procedure, ensuring alignment with industry best practices and regulatory changes.
• Work closely with relevant departments to ensure operational adherence to standards and address any discrepancies or audit findings.
• Ensure the accuracy, completeness, and proper retention of all quality assurance records, documents, and files as per regulatory and company policies.
• Perform regular audits of quality documentation and lead the improvement of record-keeping practices.
• Develop, review, and enhance Standard Operating Procedures (SOPs) across all areas of operations to ensure best practices in quality control and food safety.
• Conduct training, development and continuous improvement of food safety training materials, ensuring they are relevant, up-to-date, and aligned with company policies and industry standards.
• Identify and mitigate quality risks, ensuring proactive measures are taken to prevent non-conformities and quality failures.
• Communicate quality-related issues and improvements to stakeholders, ensuring alignment across all levels of the organization.

Requirements

• Diploma/Degree in Food Science with at least 2 years of relevant experience
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Ability to work with multiple priorities in a fast-paced environment is required
• 5 Days Work Week + 1 Saturday Per Month

*Salary package commensurate with experience

Human Resource Manager

We are partnering with a well-established organisation in Singapore, supporting multiple locations and a growing team.

They are looking for a hands-on HR Manager to take ownership of the HR function and work closely with leadership in building a strong, people-focused environment.

This role is ideal for someone who is looking for stability, meaningful work, and the opportunity to grow into a more senior HR position.

What You’ll Be Doing

• Lead and implement HR strategies aligned with organisational needs
• Manage end-to-end recruitment, onboarding and employee lifecycle
• Act as the main point of contact for employee relations matters
• Ensure consistency of HR policies and practices across multiple locations
• Support performance management and staff development initiatives
• Oversee payroll and ensure compliance with Singapore employment regulations
• Identify training needs and support learning & development
• Maintain HR documentation (contracts, handbook, policies)
• Provide HR insights and reports to support decision-making

What We’re Looking For

• Degree in HR or related discipline
• Around 2+ years of HR experience
• Comfortable handling full-spectrum HR responsibilities
• Familiarity with HR systems / payroll is a plus
• Strong organisational skills and attention to detail
• Able to work independently in a hands-on environment
• Positive attitude and good interpersonal skills

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359

Job Scope

• Manage and execute project in cost effective, on time delivery with quality standards to meets client expectations;
• Managing the projects in accordance to our Company’s ISO 9001, ISO 14001 & OHSAS 18001 Standards and contractual requirements;
• Pre and post-contract stages from vetting tender documents, organizing tender activities as well as settlement of accounts with owner, sub-contracts / suppliers;
• The development and implementation of project management plans through the provision of project scheduling, monitoring, reporting and forecasting, ensure that safety regulations are complied;
• Providing and preparing all scheduling, budgeting and specification for the project work;
• Check drawings and quantities and ensure that the calculations are accurate for the project implementation;
• Carry out project planning, cost control, project management and documentations;
• Provide the direction in construction planning, coordinate work with other departments, sub-contractors, clients and consultants to ensure overall construction progress as scheduled;
• Liaise and assist in submission of all necessary permit, license to all relevant authorities for the project work;
• Attend meetings, correspondences and liaise with clients, sub-contractors and suppliers;
• Resolve design and site problems encountered during the construction period;
• Plan and manage actual and post construction issues with the clients, consultants, sub-contractors and relevant authorities;
• Ensure proper documentation of the project, such as record correspondence, as-built drawings, etc..;
• Close supervision of work carried out by sub-contractors and suppliers to ensure adherence to project schedule;
• Ensure highest quality on the work carried by the sub-contractor, fabricators and suppliers;
• Liaise with consultants, clients, sub-contractors and suppliers on the implementation of the projects;
• Check on the progress claim submitted by the sub-contractors;
• Monitor, track, report project progress, supervise Engineers, Supervisor, Technicians and sub-contractors’ on site;
• Follow-up on the defective work and ensure timely rectification by contractors, fabricators and suppliers;

Job Requirement

• Recognised Degree by BCA in Civil Engineering.
• 10 years’ experience in Civil Engineering Projects, especially in Marine Construction of Jetty, Wharf, Harbour, Dredging, etc.

Role Purpose

The Yo-Chi Team Leader is responsible for creating great customer experiences by managing and leading all team members on shift to achieve daily goals and objectives. Their role involves overseeing food preparation, quality and presentation, demonstrating great customer service and ensuring the venue is always clean. Other responsibilities include opening and closing the venue, admin tasks and acting as a point of contact for suppliers and customers.

Roles and Responsibilities

• Address any customer concerns or issues with professionalism and care
• Always maintain a clean and tidy venue, ensuring team members are aware of their roles and tasks
• Communicate effectively with team members and other leaders, escalating any matters that require support
• Ensure all food products are prepared to adhere to the respective operational procedures
• Lead by example, demonstrating the standards of care and customer service that are expected of the team
• Record and act upon any identified hazards in the venue
• Ensure team member breaks are assigned within a compliant timeframe

• Plan, prepare, and execute high-quality Western / modern cuisine dishes
• Design and develop seasonal menus aligned with business concept and customer preferences
• Oversee kitchen operations including food preparation, plating, and service standards
• Manage inventory, procurement, and food cost control
• Supervise, train, and mentor junior kitchen staff
• Ensure compliance with food safety, hygiene, and regulatory standards
• Support catering, private dining, and special events when required
• Maintain consistency in food quality and presentation across all service periods

Brand Development & Innovation

• Assist Group Marketing Managers in developing new products and improving existing products within the assigned Beverage brand portfolio to drive brand growth.
• Develop and implement key brand strategic roadmaps and innovations to support Business Units (BUs) with new product propositions and innovations.

Brand Assets Management

• Collaborate with internal stakeholders (BU Marketing, Corporate R&D, Corporate Legal) and external partners (design agencies) to develop brand assets including brand identity, positioning, architecture, brand book/guidelines, packaging design, and structural packaging.
• Ensure alignment and agreement among stakeholders for timely operational rollout of brand assets into markets by BU teams.

Brand Management Support

• Partner with new markets to execute category marketing initiatives and support BUs in developing brands and business growth.
• Liaise with BU marketing teams to monitor brand projects (e.g., new product developments, brand restaging) ensuring timely execution and alignment with plans.
• Track brand performance metrics such as sales, market share, and brand health against budget and agreed plans, recommending forward actions as needed.

Brand Profitability & Governance

• Support the Group Marketing Manager in managing regional Non-Market Specific brand expenditures to optimize brand profitability.
• Monitor and ensure adherence to brand governance and compliance with Standard Operating Procedures (SOPs) including PRC, Stage Gate, Group Marketing processes, and Memoranda of Agreement (MOAs).

Requirements:

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• Proven experience managing multi-brand and/or multi-market portfolios (regional experience is an advantage)
• Prior experience in strategic brand planning, campaign leadership, and integrated marketing

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This position will support the Head of Product Excellence & Transformation in driving the overall end-to-end product development projects and continuous improvement in the overall product development process and transformation.

The individual is also the central point of contact for the assigned products/projects to ensure all processes are in place, coordinate its implementation and ensuring proper governance are in place.

This will include but not limited to, supporting the launch of more innovative products with greater speed to meet the needs of our customers and distributors. This position will report into the Head of Product Excellence & Transformation.

Job Description

• Lead product development process and facilitate cross-functional teams to execute the agreed product plan, while ensuring compliance with the product development policy and SOPs

• Ensure effective communication between the Product management team and our core internal partners in Finance, Technology, Customer Experience, Life Operations, Marketing and Distribution

• Provides regular communication and updates on progress ensure visibility and action on the key risks and issues

• Collaborate with the Product managers and other stakeholders to manage timeline and track implementation progress for the entire product development cycle, from pre-launch to post-launch

• Ensure completion of product launch signoffs, record management of all relevant documents and post-launch review under Product Management

• Identify areas of optimisation and improvements by deconstructing issues and proposing solutions for future improvement

Who we are looking for

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills

• Possess strong leadership qualities and a mind towards excellence

• Analytical and strong problem-solving abilities

• Dynamic individual who strives in fast moving environment

• Strong analytical, quantitative, problem solving, communication (written and verbal), presentation, and relationship management skills; with a high degree of tact.

Working Experience

• Diploma / Degree with between 5 to 10 years of relevant experience with successful track records

• Prior life insurance product development and implementation experience would be preferred

Education

• Diploma/Degree in Finance/Business/Project Management relevant fields of studies

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Customer Success

• You will be the primary custodian of the customer experience, ensuring timely, accurate, and professional communication.
• Respond promptly to customer queries via WhatsApp Business, WhatsApp API, and email
• Send weekly order reminders and communications to customers via WhatsApp API
• Consolidate, amend, and adjust customer orders on a weekly ordering cycle
• Ensure accuracy of customer selections, preferences, and changes before kitchen cut-off
• Proactively resolve issues to maintain high customer satisfaction and retention

Operations

• You will work closely with the kitchen and operations ecosystem to ensure smooth weekly execution.
• Work directly with the Head Chef to monitor:
• Food quality and consistency
• Inventory levels and stock planning
• Kitchen workflow and team readiness
• Coordinate with suppliers to ensure:
• Timely delivery of raw materials
• Correct quantities and specifications ordered
• Identify and source new suppliers to improve quality, reliability, and pricing
• Collaborate with the Accounts team to ensure accurate recipe costing and margin control
• Work with the kitchen team to ensure meals are:
• Correctly packed
• Clearly labelled
• Properly sorted for delivery and dispatch

Logistics & Delivery Coordination

• You will ensure that customer expectations are met through tight coordination with logistics partners.
• Work closely with the Logistics Team / delivery partners to:
• Communicate customer-specific delivery requests and instructions
• Update changes arising from order amendments or special requests
• Oversee weekly delivery execution, ensuring routes, schedules, and volumes are aligned
• Monitor delivery performance and proactively resolve delivery-related issues
• Act as the point of coordination between customers, kitchen, and logistics when exceptions arise

Who We’re Looking For

• Strong organisational and execution skills with high attention to detail
• Ability to learn and adapt quickly to new software platforms and internal systems
• Comfortable handling customer-facing, operational, and logistics coordination responsibilities
• Clear and confident communicator, especially over WhatsApp and email
• Prior experience in F&B, meal prep, logistics-heavy DTC, or hospitality brands is preferred
• Decent working knowledge of Microsoft Office tools (Excel, Word, Outlook), including managing spreadsheets, trackers, and basic reports
• Comfortable working with operational systems, order management tools, and internal dashboards
• Familiarity with AI tools (e.g. ChatGPT, basic automation or workflow tools) to improve productivity and operational efficiency
• Calm under pressure, solutions-oriented, and operationally sharp

For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Description

The OSAT Account Manager is responsible for the end‑to‑end operational management of OSAT partners for assembly and test activities.
The role ensures stable execution, delivery reliability, quality performance, and capacity availability across all assigned AESS semiconductor programs.

The OSAT Account Manager acts as the single operational interface to OSATs, while commercial negotiations and contracting are led by Purchasing.

This position owns purchase order execution, supplier performance steering, and cross‑functional alignment to secure smooth backend operations.

Key Responsibilities

1. OSAT Operational Account Ownership

• Own the day‑to‑day operational relationship with assigned OSAT partners.
• Act as the primary interface for execution, delivery, capacity, and issue resolution.
• Coordinate OSAT activities across multiple programs, packages, and sites.
• Lead regular operational reviews focusing on delivery, yield, quality, and risks.

2. Purchase Order & Demand Execution

• Create, manage, and release purchase orders (POs) in alignment with demand forecasts and program needs.
• Ensure PO correctness regarding volumes, dates, sites, and part numbers.
• Monitor PO fulfillment, backlog, and shipment status.
• Coordinate changes to POs (schedule, volume, site) in alignment with Program Management and Supply Chain.

3. Delivery, Capacity & Ramp‑Up Management

• Ensure on‑time delivery and sufficient OSAT capacity for prototypes, ramps, and volume production.
• Coordinate capacity planning, ramp‑ups, and peak volume scenarios.
• Identify potential capacity bottlenecks early and initiate mitigation actions.
• Support site transfers, dual sourcing, and contingency plans where required.

4. Supplier Performance & KPI Steering

• Monitor and steer OSAT operational KPIs, e.g.:

- On‑time delivery (OTD)
- Yield and scrap
- Cycle time and turnaround time
- Test stability and fallout trends

• Drive corrective actions together with OSAT operations and engineering teams.

• Escalate performance issues internally and externally in a structured manner.

5. Quality & Change Interface

• Work closely with Supplier Quality Management (SQM) on audits, qualifications, deviations, and 8D activities.
• Ensure proper execution of change management (process, material, site changes).
• Support automotive and industrial compliance requirements
  (e.g. IATF 16949, AEC‑Q, customer‑specific standards).

6. Cross‑Functional Coordination

• Interface closely with Program Managers (PM), Technical Project Managers (TPM), Operations, Logistics, and Quality.
• Support package and test decisions from an execution, risk, and capacity perspective.
• Ensure alignment between customer demand, internal planning, and OSAT execution.

7. Interface to Purchasing

• Act as the operational counterpart to Purchasing for OSAT topics.
• Provide input for price discussions, cost transparency, and supplier assessments (without leading negotiations).
• Support implementation of negotiated agreements into operational execution and PO processes.

Qualifications

• Degree in Engineering, Industrial Engineering, Supply Chain, or Business Administration, or comparable.
• 5+ years experience in semiconductor backend operations, OSAT management, or supplier operations.
• Solid understanding of assembly & test processes, automotive/industrial requirements, and production flows.
• Experience with PO management and operational supplier control.
• Experience in a fabless semiconductor or automotive environment is a strong advantage.

Details :

• 5 Day work (Mon-Fri), 8.30AM-5.30PM
• Location: Commonwealth MRT (3-5 Min away)
• 3 Months Bonus
• Career Growth

Job Scope :

Strategic HR Partnership

• Collaborate with senior management and department heads to align HR strategies with overall business objectives.
• Provide advisory support on manpower planning, organizational structure, and workforce capability development.
• Drive company culture, employee engagement, and support change management initiatives.

Workforce Planning & Talent Management

• Partner with business units to forecast manpower needs and support succession planning efforts.
• Work closely with recruitment teams and external agencies to source talent for key roles.
• Monitor workforce trends, retention strategies, and optimize manpower allocation.

Employee Relations & Compliance

• Advise management on employee relations matters, including disciplinary actions, grievances, and conflict resolution.
• Ensure compliance with Singapore Employment Act, MOM regulations, and internal HR policies.
• Support investigations and proper documentation of employee-related incidents when required.

Performance Management

• Support the implementation of performance management frameworks, including goal setting, appraisals, and development plans.
• Partner with stakeholders on performance improvement plans and talent development initiatives.

Compensation & Benefits

• Assist in annual salary reviews and compensation benchmarking exercises.
• Provide recommendations on remuneration structures to ensure market competitiveness and internal equity.

Organizational Development & Training

• Identify training needs and coordinate learning and development initiatives.
• Support leadership development and workforce capability-building programs.

HR Policy & Process Implementation

• Implement and maintain HR policies, procedures, and best practices across the organization.
• Drive HR process improvements and support digitalization initiatives.

Candidates should have the ability to communicate in Japanese (spoken and written) to liaise with Japanese management and headquarters.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No: 24C2559

Charlotte Lim (Limanqi) | EA Personnel No: R23113764

(A) Essential Job Functions:

The Assistant Site Manager is responsible, but not limited to, the following:

• Monitor workmanship and ensure architectural finishes meet quality standards.
• Conduct inspections for walls, ceilings, flooring, façade works, and joinery.
• Identify defects early and coordinate rectification before inspections.
• Support the Site Manager in planning and sequencing architectural works.
• Coordinate with subcontractors, suppliers, and consultants to align schedules.
• Ensure materials logistics and site readiness for inspections (BIT, TOP, handover).
• Resolve on-site conflicts between architectural and M&E works.
• Adapt to unforeseen site conditions while maintaining design integrity.
• Propose practical solutions to accelerate progress without compromising quality.
• Review Building subcontractor/supplier performance assessment after work/services completion.

(B) Minimum Qualifications:

• At least 10 years of project management and site experience in building construction, including the successful completion of at least two full project life cycles.
• Possesses valid CONQUAS certification.

(C) Personality:

• Strong organizational, interpersonal and leadership skills.
• Ability to influence various stakeholders and build long term relationships.
• Ability to lead Building Engineers and provide supervision to all Building staff.

(D) Knowledge/Skills/Abilities:

• Strong technical knowledge in current construction technologies.
• Strong understanding of general construction methods and in areas of building and structural details; working drawings.
• Strong knowledge of local regulation and engineering standards.
• Strong time management skill with exceptional attention to detail and ability to manage multiple tasks.
• Good verbal and written communication skills.
• Ability to analyse and synthesize complex issues quickly and provide counter measures to settle the issues.

(E) Physical Demand (if applicable):

• Physically fit and healthy.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided