Total 122 Manager job vacancies

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our teamin the Emergency Department (ED). In this role, you will be instrumental insupporting the planning and operational excellence of the emergency department to ensure optimal patient care delivery and experience.  You will work together with the team and collaborate closely with clinicians and stakeholders to establish comprehensive patient journey maps and workflows, gathering clinical and operational inputs to optimise resources and manpower. Additional responsibilities include supporting daily departmental operations, providing secretariat support for meetings and events, and coordinating cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities, including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives the department towards delivering exceptional care and experience for all ED patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborating across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. Whenoperational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dedicated and detail-oriented individual to joinour team in Admitting Services. In this role, you will support the planning and development of admission and financial counselling processes to ensureefficient patient admissions across various care pathways. Key responsibilities include developing workflows for various admission categories and financial counselling protocols for patients. You will support the development oftraining materials and user guides to support operational processes and enhance staff capabilities. Additional responsibilities include supporting daily departmental operations, providing secretariat support for meetings and events,and coordinating cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities, including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives the department towards delivering exceptional care and experience for our patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledgeand skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Teamplayer, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

12 months contract, office hours (Renewable)

Tanjong Pagar

Responsibilities:

• Collaborate in strategic business planning and budgeting exercises for Enterprises and Government. Contribute to syndication exercises with key product houses on a regular quarterly cadence, as well as the annual AOP cycle

• Drive productive business targeting and administer seamless business operations for business through intelligence and insights from management reports, analysis, and data mining

• Develop and prepare a forecasting model for regular business monitoring, including relevant sensitivity analysis and scenario planning. Ensure effectiveness and internal control of business unit operations by streamlining processes where necessary

• Oversee essential projects as needed and conduct regular cadence reviews, such as funnel management, to ensure visibility of the business. Plan and coordinate interlocks with other business units to promote collaboration

• Drive timely and accurate management reporting for key business decisions – Growth/BAU TMs and BPR’s and management dashboards and drivers

• Ensure monthly month-end closing procedures are executed to ensure proper book closure

• Stay informed of key trends affecting the business, including new developments in the enterprises and government sectors, progress of commercial enterprises, and market environment changes specific to certain vertical industries

Requirements:

• University degree or equivalent in Accountancy, Finance & Business or related discipline

• At least 3-5 years of experience in Business Planning / Analyst / Sales Operations

• Demonstrated proficiency in Microsoft Office, particularly in Excel and PowerPoint. Capable of managing and analyzing large volumes of data. Familiarity or experience with Salesforce, PowerBI and Tableau is preferred.

• Experience in budgeting and driving accurate management reporting and analysis for key business decisions

• Demands extensive strong cross-functional collaboration, good communication skills, and a process-focused aptitude that will enable this role to effectively execute multiple responsibilities and deliverables.

• Strong business acumen with customer-oriented personal, independent and a good team player

• Meticulous and responsible with sharp analytical, organizational, and multi-tasking skills

• Ability to work well under stressful situations with tight timeline

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set outin the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

Your new company

This is a multinational corporate bank.

Your new role

• Support GRMs in evaluating customers’ performance and in implementing the required corrective actions.
• Support GRMs by carrying out administrative and credit related activities, taking care of tasks required during the preparation of Credit Proposals.
• Support origination activities (data collection, economic and financial data analysis, benchmarking analysis, financial modelling, etch).
• Actively interact with the relationship functions of the various networks for the reference customers.

What you'll need to succeed

• 1-3 years of experience in Corporate and Investment Banking.
• University degree and/or post-graduate degree ineconomics/Corporate Finance.
• Knowledge and experience in Corporate Finance (FinancialStatements and Business Plans, Funding Options, LBOs, etc).
• Proficiency in PPT and Excel.
• Proficiency in the use of Bloomberg.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion. Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

We are looking for a VP/Research Analyst/Portfolio Manager to join the Emerging Market Equities team to be based in Singapore. This role has the primary responsibility to assist with all Portfolio Management processes, conduct research and analysis of companies’ business and financial position including cash flow, balance sheet and income statement evaluations.

What are the ongoing responsibilities of this position?

• The candidate will work closely with the lead PM to manage the Templeton Global Emerging Markets funds, generate consistent investment performance, and grow assets for the strategy.
• Collaborate with country and sector analysts across the Emerging Markets Equities (EME) team to research and review the investment thesis on existing portfolio holdings. Generate new investment ideas for the funds. Follow a bottom-up stock-picking approach in adherence to the FT EME investment philosophy.
• Develop financial models and build strong investment insights on companies assigned for coverage. Analyze financial reports and filings. Monitor company and sector level data. Lead interactions with company management teams, share insights with the wider EME investment team.
• Take responsibility for portfolio management processes, collaborating with various stakeholders including Trading, Product & Business Development, Investment Compliance teams.
• Independently handle all day-to-day portfolio functions – Fund cash and trade management, Dispersion reduction between funds, corporate actions, ESG documentation and certifications. Review and generate proprietary content for portfolio communication such as fund commentaries, RFPs, and prospectuses.
• Take responsibility for stewardship - shareholder voting and engagements with company management on ESG issues.
• Prepare and deliver presentations to existing and potential clients of the funds, engage with fund rating consultants and analyst teams. Lead internal presentations and reviews of fund performance.

What qualifications, skills and experience would help someone to be successful?

• Bachelor’s degree, with relevant postgraduate degrees in Finance/Management. CFA charter holders to be accorded preference.
• At least 8 years of experience in the Investment industry, preferably in asset management.
• Strong analytical skills, knowledge of financial accounting, corporate finance and valuation, Financial modelling. Excellent technology skills – usage of tools such as spreadsheets, MS Office suite, Bloomberg.
• Excellent written and verbal communication in the English language. Ability to thrive in a multi-cultural environment.

What makes Franklin Templeton unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results. We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and supporting our communities. An emphasis on corporate citizenship is embedded in our culture and values, and is an important element of how we achieve success.

We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals. Take some time to meet some of our people, and see what it means to say, “I AM Franklin Templeton.”

Franklin Templeton Investments values diversity in its workforce and welcomes employees from different backgrounds, generations, capabilities, cultural identification, sexual orientations, and gender expression, in addition to other attributes that contribute to a truly diverse and inclusive community.

We regret that only short-listed candidates will be notified.

Key Responsibilities

• Lead after-sales support for regional precision cooling services, ensuring fast response, warranty claim handling, and high customer satisfaction.

• Manage KPIs for service performance, claim resolution, and service quality.

• Build and lead a regional service team, promoting collaboration, training, and continuous development.

• Provide technical troubleshooting support for complex HVAC and data center cooling issues.

• Develop and deliver training programs aligned with global standards and latest technologies.

• Improve warranty processes, ensure compliance with regulations, and analyze service data to enhance product reliability.

• Maintain strong client and partner relationships and handle escalation cases.

• Work closely with internal teams to ensure smooth service delivery.

Requirements

• 5+ years experience in HVAC after-sales, technical support, or warranty management (data center experience preferred).

• Strong knowledge of HVAC systems (e.g., chillers, CRAC, CRAH, AHU).

• Strong troubleshooting and problem-solving skills.

• Experience in team leadership and cross-functional collaboration.

• Familiar with CRM/warranty systems and technical documentation.

• Willing to travel when required.

If interested, please submit your application to cvs@jdawms.com with your expected salary and resume.

We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai 

EA License No: 23S1595 | EA Registration No:

R25127838

Roles and Responsibilities:-

• Your most important job will be to manage all the Company’s digital assets, including office computers, laptops, emails, networks, mobile devices and all computer-related software and hardware infrastructure.
• You will also be required to provide basic support to the office manager for the alarm systems, close circuit televisions, recording equipment and routers to ensure that they are in working condition and upgraded regularly;
• Monitor and manage all third-party technology supplier contracts, including negotiations and monthly reviews for physical and virtual hosting suppliers, cloud computing, software application developers and contract suppliers so that they meet our service level agreements;
• Manage interesting technology related projects that are given to your care, including third party software development to improve the productivity of the Company;
• Manage and support all the Company’s websites, including ensuring 24X7 availability, website security, password access, URL renewals and administration as well as support our social media teams;
• Support all the Company’s Databases and Content Management Systems, including ensuring daily physical and/virtual backups, availability and integration with third party systems;
• Manage the Security of all websites, databases, physical NAS, firewalls and physical premises by investing in regular upgrades, testing against hack attempts and conducting forensics on attempts to hack the systems.

Core Skills

Based on the above qualifications, the Core Skills required for this job are as follows:-

• Basic computing knowledge and skill to problem solve and support the IT and social media teams;
• Able to use and manage AI tools, chatgpt, gemini and claude;
• Basic project management skills in overseeing third party contractors and in-house application development staff to complete their projects;
• Problem solving skills on a daily basis, and contributing to management decision making in planning and building the technology infrastructure;
• Ability to document standard operating procedures, processes, and work instruction for the benefit of your colleagues;
• Teamworking and dependability in supporting the rest of your colleagues in their work.

Key Performance Indicators (KPIs)

We will measure you on the following KPIs based on the job you will be doing everyday:-

• Daily support of your colleagues for their everyday IT installation, networking, inventory control and trouble-shooting needs;
• Managing all IT-based third-party relationships to ensure they meet their contractual obligations on a continuing basis;
• Managing new development work to introduce bespoke applications to meeting the Company’s growing needs;
• Ensure the Security of all websites, databases, physical NAS, firewalls and physical premises by investing in regular upgrades, testing against hack attempts and conducting forensics on attempts to hack the systems.
• Contributing to the overall goodwill and reputation of the Company, and its growth as a leading player in the market.

Job Qualifications

We believe that the following are the qualifications that you should have in applying for this job:-

• Recognised Bachelor's or Polytechnic Degree in IT. An MCSA, MCSE, CCNA or equivalent certification will be an added advantage;
• Proven work experience and have at least 3-4 years of working experience in IT Operations support;
• Strong project management skills, able to balance day-to-day operations with development tasks, work independently, take ownership of tasks and deliver outcomes in a timely manner;
• Good verbal and written communication skills.

If you think this job suits you, please send your updated CV together with a cover later stating your current and expected salary to htan@tab.global

Please visit www.tab.global, www.theasianbanker and its other supporting websites for more information on us.

about the company

A premier regional banking powerhouse with a significant global network across 19 countries, recognized for its commitment to technological innovation and excellence in Global Markets and enterprise technology.

about the job

Take a senior-level dual-function role as a Project Manager cum Functional Business Analyst (FBA), driving the end-to-end delivery of complex Global Market solutions. You will bridge the gap between front-office expectations and technical implementation, acting as a trusted advisor to both business and IT stakeholders.

• Requirements Engineering: Analyze complex stakeholder needs to produce detailed business requirements documents and identify functional gaps.

• End-to-End Delivery: Lead the full lifecycle of product delivery for Global Market systems, managing implementations while tracking progress, risks, and dependencies.

• Architectural Strategy: Formulate design and development proposals to enhance technology efficiency and develop practical domain roadmaps toward a future-state vision.

• System Optimization: Support Global Markets platforms by managing the quality of functional delivery and ensuring successful implementation of deliverables.

• Validation & Support: Perform various levels of testing (SIT/UAT) and assist in resolving complex requests related to P&L, Market Data, and booking issues.

• Strategic Communication: Proactively communicate standards, vision, and roadmaps to senior management and stakeholders to address any project concerns.

skills and experience required

• Seniority: Minimum of 10 years of relevant experience, with a heavy emphasis on project management and business analysis within the financial services or banking sector.

• Functional Expertise: At least 3–5 years of dedicated experience as a Functional Business Analyst (FBA) with deep domain knowledge in Global Market products.

• Technical Breadth: Strong understanding of trading systems, processes, and front-to-back Global Markets systems architecture.

• Methodology: Proficient in both Agile and Waterfall frameworks, including the use of Jira and Confluence.

• Communication: Excellent interpersonal skills with the ability to influence stakeholders; fluency in English and Chinese is essential for cross-border collaboration with overseas offices.

• Mindset: Results-driven and self-motivated, with a methodical approach to problem-solving and high attention to detail.

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan. (EA: 94C3609)

Keeping Operations Moving

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app

Turning Data into Insights

• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas

Supporting Projects & Teams

• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

Governance and Process Improvement

• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business
• Contribute ideas that improve processes, controls, and ways of working

What You’ll Need:

Experience

·      3 years of experience in relevant scope of work

·      Strong IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations

·      Proven leadership and influencing skills, with ability to drive change across diverse team

·      Excellent analytical, problem-solving and critical thinking skills

·      Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA LicenseNo.:99C4599

Job Responsibilities:

IT Network & Infrastructure

• Oversee the design, implementation, maintenance, and optimization of IT networks, systems, and infrastructure.

• Ensure high availability, scalability, performance, and reliability of IT services across the region.

• Lead infrastructure planning, system upgrades, and disaster recovery/business continuity initiatives.

IT Security & Compliance

• Establish and enforce IT security policies, standards, and governance frameworks.

• Ensure compliance with regulatory, legal, and industry requirements (e.g. data protection, cybersecurity).

• Oversee risk management, security monitoring, incident response, and periodic security audits.

Vendor & Software Partner Management

• Manage relationships with external vendors, software developers, and technology service providers.

• Oversee contract negotiations, service level agreements (SLAs), and vendor performance.

• Ensure vendors deliver solutions that meet business, security, and compliance requirements.

IT Help Desk & User Support

• Lead IT help desk operations with partner vendors to provide timely and effective end-user support.

• Establish service standards, KPIs, and escalation procedures for incident and problem management.

• Ensure a consistent IT support experience for users across all locations.     

Job Requirements:

• Minimum Diploma in It related study

• Minimum 3 years of working experience

• Hands-on experience in network administration, systems management, and end-user support.

• Working knowledge of IT security practices and compliance requirements.

• Experience managing external vendors and service providers.

• Experience in financial services or insurance industry will be an advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd      

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

We are hiring an Application Support Analyst for one of our clients in Singapore. The ideal candidate will have strong experience in IT trading environment.

Key Responsibilities:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority, …
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Required Skills & Experience:

• Degree in IT engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.
• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on Windows environment
• SQL skill

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID (Saravanan R1871815)

Location: Geylang Bahru/Potong Pasir

Duration: 2 years contract

Working Hours: Mon - Fri, 8:30 - 6

Salary: Up to $6000 + completion bonus

Job Responsibilities:
Keeping Operations Moving

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app

Turning Data into Insights

• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas

Supporting Projects & Teams

• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

Governance and Process Improvement

• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business
• Contribute ideas that improve processes, controls, and ways of working

Job Requirements:

• 3 years of experience in relevant scope of work
• Strong IT and system capability, with experiencedeveloping dashboards, tools, and digital solutions that support businessoperations
• Proven leadership and influencing skills, with abilityto drive change across diverse team
• Excellent analytical, problem-solving and criticalthinking skills
• Familiarity with workplace tools (e.g. MS excel, MSpowerpoint, Power BI, CRM systems)

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599

Position Overview

This role is to be responsible for managing the Process and System function and where relevant. This includes all the related activities of process analysis, continuous improvement, training, support and maintenance of all Air Freight processes and their related applications (eg. CargoWise), and to enhance reporting functionalities follow business needs.

The role also includes analysis of operational procedures – customers and as well as suppliers and third parties, assisting in documenting and producing technical as well as forwarding solutions to be applied.

Key Responsibilities

• Responsible for the delivery of day to day systems and process support for operations and management through supporting our air and sea freight production systems in cooperation with the regional team.
• Oversee and ensure the delivery of user training (system enhancements, air and sea freight forwarding, process optimization and other advanced and dedicated trainings).
• Ensure high operational data quality via analysis, review and action planning together with the Air and Sea Freight Management Team.
• Support and oversee external parties electronic data (EDI) interfaces via definition of requirements, support and communicating with IT teams for specifications.
• Drive process optimization and support the implementation of changed processes to improve the quality of operational processes and systems.
• Oversee the testing and implementation of new releases in cooperation with the Project Team.
• Act as the interface between IT and the business by defining + communicating system requirements in cooperation with Project Team.
• Drive the analysis of operational procedures for both customers and suppliers and assist with documenting and producing solutions.

Qualifications & Experience

• Bachelor’s degree in related field
• 5+ years of progressive experience in logistics or freight forwarding.
• Bring the right attitude to the job with a focus on driving profitable operational solutions for the organization to deliver, maintain and improve.
• Focus on leadership, project management, systems knowledge and a process improvement mindset.
• Flexible, trustworthy and demonstrate a high level of business judgment, focus + commitment to be successful in this role.
• Culturally adaptable across South East Asia markets.

Company

SG Group of Companies is a dynamic and rapidly expanding vessel owner and operator, proudly serving the Singapore harbourcraft sector. Through SG Shipping and our digital platform SeaCabbie, we provide reliable marine logistics and launch services to a wide range of clients across the port and offshore ecosystem.

As we continue to scale our operations, we are looking for a Customer Support & Account Executive to ensure smooth service delivery, strong client relationships, and operational excellence across all post-sales activities.

Job Description                                                       

The Customer Support & Account Executive plays a critical role in managing client relationships after sales closure, ensuring seamless execution of services, and maintaining high levels of customer satisfaction.

This role acts as the bridge between clients, operations, and internal teams - ensuring that bookings, service delivery, invoicing, and issue resolution are handled efficiently and professionally.

• Act as a key interface between clients and internal teams, ensuring seamless service delivery and alignment of expectations
• Proactively engage with clients to identify service gaps, address concerns, and enhance overall customer experience
• Drive cross-functional coordination to ensure timely execution of client requirements and commitments
• Identify recurring operational or service inefficiencies impacting client experience and lead improvement initiatives
• Design and implement enhancements to workflows, tracking systems, and reporting frameworks to improve service reliability
• Champion digitalisation and automation efforts to improve client visibility, responsiveness, and operational efficiency
• Develop and maintain high-quality client-facing materials, including service summaries, performance updates, and presentations
• Ensure consistency in client communication, positioning, and overall brand representation
• Contribute to strengthening account relationships by identifying opportunities to improve service value and visibility

Qualifications & Skills

Education

• Diploma or Bachelor’s degree in Business, Maritime Studies, Logistics, or related field

Requirements

• 2–5 years of experience in customer support, operations, account management, or logistics coordination
• Experience in maritime, shipping, logistics, or service-based industries is an advantage
• Strong communication and interpersonal skills (client-facing)
• High attention to detail and problem-solving mindset
• Ability to manage multiple stakeholders and priorities in a fast-paced environment
• Customer-centric mindset with strong ownership of outcomes
• Proactive and solution-oriented approach
• Ability to handle operational pressure and time-sensitive tasks
• Team player with cross-functional collaboration ability

Role Purpose To lead the end-to-end ILP product operations vertical, overseeing the full investment lifecycle from fund order placement through NAV pricing generation, fund accounting and year-end reporting. The role is accountable for ensuring operational excellence, regulatory compliance (MAS and CPFIS), governance integrity, and scalable support for ILP product growth, including new launches and Direct Fund initiatives.

Key Responsibilities

End-to-End ILP Investment Operations Ownership

• Own the complete ILP operational workflow, including:Fund order placement and executionSubscription/redemption processingCorporate actions and lifecycle eventsCash management and reconciliationNAV validation and unit pricing oversight
• Ensure timely and accurate NAV pricing generation
• Oversee fund accounting processes specific to ILP structures
• Serve as the primary escalation point for ILP operational issues

Accountability: Accurate, timely and well-controlled ILP operations across all products.

Regulatory & Governance Oversight (MAS & CPFIS)

• Ensure compliance with applicable MAS regulations governing ILP operations
• Ensure CPFIS-related requirements are adhered to where applicable
• Maintain clear documentation, control evidence and governance frameworks
• Lead regulatory reviews and respond to audit / supervisory queries
• Strengthen ILP pricing governance and oversight framework
• Monitor and manage regulatory risk exposures related to ILP products

Accountability: ILP operations remain fully compliant and audit-ready at all times.

ILP Product Launch & Change Management

• Lead operational readiness for new ILP product launches
• Assess accounting, data, workflow and control implications of new products
• Partner with Product, Actuarial, Risk and Distribution teams on implementation
• Design and embed scalable operational processes before BAU handover
• Support Direct Fund Model initiatives and structural changes

Accountability: Smooth, well-controlled onboarding of new ILP products without downstream remediation.

Fund Accounting & Year-End Responsibilities

• Oversee ILP-related fund accounting activities
• Ensure month-end, quarter-end and year-end closing processes are completed accurately and on time
• Lead preparation of ILP financial schedules and reporting
• Coordinate audit processes related to ILP funds
• Ensure books and records integrity for ILP structures

Accountability: Clean audit outcomes and accurate ILP financial reporting.

Controls, Risk & Operational Resilience

• Establish strong maker-checker and escalation frameworks
• Monitor operational incidents and drive root-cause remediation
• Maintain ILP risk registers and control documentation
• Reduce key-man dependency through documentation and cross-training
• Ensure sustainable resourcing during peak periods

Accountability: Reduced operational risk and strengthened control environment.

Data & Process Optimisation

• Partner with Fund Accounting Transformation & Data Lead to improve:Data qualityWorkflow efficiencyAutomation opportunities
• Identify areas for operational simplification and digitisation
• Ensure ILP workflows align with the broader IVS data architecture

Accountability: Efficient, scalable and future-ready ILP operations.

Key Requirements

• Bachelor Degree in accountancy, finance or relevant
• 8–10 years’ experience in ILP operations, fund accounting or investment operations within an insurer or asset manager
• Strong understanding of ILP product structures and unit pricing frameworks
• Experience managing MAS regulatory requirements and CPFIS considerations
• Proven track record managing product launches and operational change
• Strong audit, governance and control mindset
• Ability to operate in a lean but high-accountability environment

Jobs Responsibilities

• Partner with global stakeholders across 10 locations to gather, analyse, and standardise requirements for core banking system enhancements; ensuring alignment with global standards and local regulatory frameworks
• Conduct Business Impact Analysis by documenting as-is processes, identifying gaps, and designing to-be workflows to drive operational efficiency and long-term improvements
• Review Functional Specification Documents to ensure accuracy, completeness, and alignment with business requirements and objectives
• Coordinate end-to-end testing, including test script development and execution; manage JIRA tickets for defects, enhancements, and status tracking through to closure
• Support change request processes by documenting, assessing business impact, and facilitating stakeholder alignment and approvals

Job Requirements

• Minimum 3-5 years of experience as a Business Analyst or similar role, preferably in banking or financial services.
• Proven experience in requirements gathering, process standardization across multiple regions, UAT coordination, and system implementation.
• Hands-on experience managing JIRA tickets, test case management, and defect triage.

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

lynnmak@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Review & propose best-practices and enforce IT methodologies & protocols to ensure highest quality of services provided to end users and partners

• Oversee IT support services to ensure issues are quickly responded, escalated and resolved in compliance with IT protocols

• Build-up and manage team of IT support members across the region

• Ensure smooth daily IT operations and monitor up/downtime of critical services

• Build up runbooks and documentations to ensure proper knowledge transfer

• Assist subsidiaries in their daily IT operations

Requirements

• Degree/Diploma in Computer Science or related studies with 8 years or more working experience, out of which more than 5 should be of similar capacity

• Experience as a leader in team building, staff skill development, methodology formulation, training and monitoring

• Hands-on experience in helpdesk ticketing systems like JIRA, ServiceNow, Microsoft Planner, or equivalent.

• Good knowledge of IT auditing and compliance enforcement

• Hands-on experience in desktop support, network infrastructure, Office 365, basic scripting, Microsoft products, Server room & facility health maintenance

• Must have work experience managing team in Retail and/or F&B industry and understand the dynamic job nature within the industry

• Good knowledge of IT store opening and renovation projects

• Good knowledge of one or more of the following systems – POS, ERP, Business Intelligence, eCommerce

• Knowledge or work experience in technical solutioning and development will be advantageous

• Good communications and problem-solving skill

• Team player and be independent in executing work-related jobs.

• Proficient in written and spoken English. Ability to write and converse in Mandarin or French will be advantageous, for communicating with associates in our subsidiaries in France, China.

As part of the Management team, the Operations Support Services Manager provides end-to-end operational support across the Medical and Dental divisions, covering IT, procurement, inventory management, vendor contracts, projects, and cross-clinic processes. The role is responsible for driving standardization, ensuring regulatory compliance, optimizing costs, and maintaining service continuity across all clinics. It also focuses on monitoring and improving daily clinic operations, enhancing patient experience, and ensuring the smooth and efficient running of all clinic functions. Working under the direction of the General Manager, the Operations Support Services Manager collaborates closely with department heads and clinic managers to support organizational objectives and drive operational excellence.

Job Responsibilities: -

1.    IT Management & Support

• Oversee healthcare systems (EMR/CMS), user access, compliance (PDPA, NEHR, NIR) and cybersecurity.

• Manage IT operations including system upgrades, vendor coordination, troubleshooting, and incident resolution.

• Lead IT projects, enhancements, and reporting (KPIs), ensuring systems align with regulatory and business standards.

• Provide end-user support, training, and ensure smooth day-to-day system functionality.

2.    Procurement & Inventory Management

• Manage end-to-end procurement (consumables, drugs, equipment), including vendor sourcing, contract negotiation, and CAPEX.

• Maintain optimal inventory levels, minimize wastage, and ensure availability of critical supplies.

• Review and evaluate annual contract for clinic equipment and consumables/drugs.

• Oversee administrative team performance and ensure efficient processes across procurement and reporting functions.

• Evaluate contracts and drive cost-effective purchasing strategies aligned with clinical needs.

3.    Projects & Operational Improvement

• Lead clinic projects (e.g., renovations, system rollouts, process improvements) from planning to handover.

• Drive process standardization, SOP updates, and cross-functional training.

• Identify operational gaps, implement improvements, and ensure timely, cost-efficient project delivery.

• Collaborate with stakeholders to resolve issues and enhance workflows across the organization.

4. Team Leadership & Stakeholder Management

• Manage and develop administrative staff, including performance reviews and coaching.

• Collaborate with clinical leaders, clinic managers, and external vendors to support operational goals

Job Requirements: -

• Bachelor’s degree in Information Technology, Healthcare Administration, Business, or related field

• Minimum 5 years of experience in IT management, operations, or healthcare/clinic environment

• Proven experience managing EMR/CMS systems and healthcare compliance (e.g., PDPA, NEHR, NIR)

• Strong knowledge of IT infrastructure, systems implementation, cybersecurity, and vendor management

• Familiarity with systems such as PLATO or similar clinic management software

• Experience in procurement, contract negotiation, and inventory management

• Demonstrated project management experience (system rollouts, renovations, or process improvements)

• Strong troubleshooting skills with ability to resolve technical issues independently

• Experience leading teams, including performance management and coaching

• Excellent stakeholder management and communication skills across all levels

• Experience in data analysis, reporting, and KPI tracking

• Ability to manage multiple clinics or multi-site operations

This role provides critical operational support, governance, and project management, ensuring the timely and accurate delivery of key initiatives such as APAC segmentation cycles, roster management, and strategic projects. Partnering closely with regional and global stakeholders, the role is instrumental in reducing administrative burden on sales teams, enhancing data integrity across core systems (e.g. Salesforce, CASE), and ensuring disciplined execution of functional priorities through coordination, rigor, and governance.

Job Scope
Project Management, Governance & Execution

• Provide PMO and governance support across sales initiatives, managing timelines, delivery cadence, and cross-functional dependencies to ensure alignment with strategic milestones.
• Track progress across multiple workstreams, proactively identifying risks, issues, and dependencies, while maintaining leadership visibility through governance artifacts such as cadence decks, trackers, and risk logs.
• Lead and manage recurring PMO governance forums, prioritisation sessions, and working meetings.

APAC Segmentation & Data Governance

• Lead end-to-end execution of APAC segmentation cycles (bi-annual), ensuring Salesforce and CASE readiness, accurate data validation, timely system intake, and issue resolution.
• Coordinate closely with Sales Strategy, Support, Performance, and regional leaders to improve data quality, reduce rework, and safeguard delivery of future segmentation models.
• Support sellers during segmentation cycles with hands-on execution and troubleshooting to ensure accurate seller and account assignments at scale.

APAC White Paper Management

• Support the development of the APAC White Paper, coordinating inputs across regions, functions, and global stakeholders to ensure consistency, completeness, and alignment.
• Consolidate insights, data, and narratives into executive-ready materials, highlighting key themes, challenges, and opportunities across APAC.
• Manage timelines, version control, and review cycles, ensuring delivery meets leadership and governance expectations.
• Prepare summaries, extracts, and supporting materials for leadership review and communication.

Stakeholder Collaboration

• Act as the primary APAC liaison for global initiatives, aligning regional requirements, resolving data issues, and ensuring process and system consistency.
• Collaborate with global stakeholders to align governance cadence, delivery timelines, and dependencies across shared initiatives.
• Ensure consistent, clear, and timely stakeholder communication to drive accountability and milestone delivery.

Job Requirements

• Bachelor’s degree in business administration or any related discipline.
• Minimum 10+ years of experience in hospitality or related commercial / sales operations roles.
• Working experience with sales systems such as Salesforce, Delphi, CASE, or equivalent platforms.
• Proven ability to manage complex, multi-stakeholder projects with execution discipline.
• Experience handling large-scale, data-driven initiatives, governance documentation, and leadership reporting.
• Excellent stakeholder management, communication, and coordination skills.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Overview
This role provides critical operational support, governance, and project management, ensuring the timely and accurate delivery of key initiatives such as APAC segmentation cycles, roster management, and strategic projects. Partnering closely with regional and global stakeholders, the role is instrumental in reducing administrative burden on sales teams, enhancing data integrity across core systems (e.g. Salesforce, CASE), and ensuring disciplined execution of functional priorities through coordination, rigor, and governance.

Role
Project Management, Governance & Execution

• Provide PMO and governance support across sales initiatives, managing timelines, delivery cadence, and cross-functional dependencies to ensure alignment with strategic milestones.
• Track progress across multiple workstreams, proactively identifying risks, issues, and dependencies, while maintaining leadership visibility through governance artifacts such as cadence decks, trackers, and risk logs.
• Lead and manage recurring PMO governance forums, prioritisation sessions, and working meetings.

APAC Segmentation & Data Governance

• Lead end-to-end execution of APAC segmentation cycles (bi-annual), ensuring Salesforce and CASE readiness, accurate data validation, timely system intake, and issue resolution.
• Coordinate closely with Sales Strategy, Support, Performance, and regional leaders to improve data quality, reduce rework, and safeguard delivery of future segmentation models.
• Support sellers during segmentation cycles with hands-on execution and troubleshooting to ensure accurate seller and account assignments at scale.

APAC White Paper Management

• Support the development of the APAC White Paper, coordinating inputs across regions, functions, and global stakeholders to ensure consistency, completeness, and alignment.
• Consolidate insights, data, and narratives into executive-ready materials, highlighting key themes, challenges, and opportunities across APAC.
• Manage timelines, version control, and review cycles, ensuring delivery meets leadership and governance expectations.
• Prepare summaries, extracts, and supporting materials for leadership review and communication.

Stakeholder Collaboration

• Act as the primary APAC liaison for global initiatives, aligning regional requirements, resolving data issues, and ensuring process and system consistency.
• Collaborate with global stakeholders to align governance cadence, delivery timelines, and dependencies across shared initiatives.
• Ensure consistent, clear, and timely stakeholder communication to drive accountability and milestone delivery.

Requirements

• Bachelor’s degree in business administration or any related discipline.
• Minimum 10+ years of experience in hospitality or related commercial / sales operations roles.
• Working experience with sales systems such as Salesforce, Delphi, CASE, or equivalent platforms.
• Proven ability to manage complex, multi-stakeholder projects with execution discipline.
• Experience handling large-scale, data-driven initiatives, governance documentation, and leadership reporting.
• Excellent stakeholder management, communication, and coordination skills.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Overview

This role provides critical operational support, governance, and project management, ensuring the timely and accurate delivery of key initiatives such as APAC segmentation cycles, roster management, and strategic projects. Partnering closely with regional and global stakeholders, the role is instrumental in reducing administrative burden on sales teams, enhancing data integrity across core systems (e.g. Salesforce, CASE), and ensuring disciplined execution of functional priorities through coordination, rigor, and governance.

Role

Project Management, Governance & Execution

• Provide PMO and governance support across sales initiatives, managing timelines, delivery cadence, and cross-functional dependencies to ensure alignment with strategic milestones.
• Track progress across multiple workstreams, proactively identifying risks, issues, and dependencies, while maintaining leadership visibility through governance artifacts such as cadence decks, trackers, and risk logs.
• Lead and manage recurring PMO governance forums, prioritisation sessions, and working meetings.

APAC Segmentation & Data Governance

• Lead end-to-end execution of APAC segmentation cycles (bi-annual), ensuring Salesforce and CASE readiness, accurate data validation, timely system intake, and issue resolution.
• Coordinate closely with Sales Strategy, Support, Performance, and regional leaders to improve data quality, reduce rework, and safeguard delivery of future segmentation models.
• Support sellers during segmentation cycles with hands-on execution and troubleshooting to ensure accurate seller and account assignments at scale.

APAC White Paper Management

• Support the development of the APAC White Paper, coordinating inputs across regions, functions, and global stakeholders to ensure consistency, completeness, and alignment.
• Consolidate insights, data, and narratives into executive-ready materials, highlighting key themes, challenges, and opportunities across APAC.
• Manage timelines, version control, and review cycles, ensuring delivery meets leadership and governance expectations.
• Prepare summaries, extracts, and supporting materials for leadership review and communication.

Stakeholder Collaboration

• Act as the primary APAC liaison for global initiatives, aligning regional requirements, resolving data issues, and ensuring process and system consistency.
• Collaborate with global stakeholders to align governance cadence, delivery timelines, and dependencies across shared initiatives.
• Ensure consistent, clear, and timely stakeholder communication to drive accountability and milestone delivery.

Requirements

• Bachelor’s degree in business administration or any related discipline.
• Minimum 10+ years of experience in hospitality or related commercial / sales operations roles.
• Working experience with sales systems such as Salesforce, Delphi, CASE, or equivalent platforms.
• Proven ability to manage complex, multi-stakeholder projects with execution discipline.
• Experience handling large-scale, data-driven initiatives, governance documentation, and leadership reporting.
• Excellent stakeholder management, communication, and coordination skills.

Interested Candidates may send their resume and cover letter directly to

Hibah.bakhtavar@manpower.com.sg

,stating the position as the subject title in the email.

Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109

Overview

This role provides critical operational support, governance, and project management, ensuring the timely and accurate delivery of key initiatives such as APAC segmentation cycles, roster management, and strategic projects. Partnering closely with regional and global stakeholders, the role is instrumental in reducing administrative burden on sales teams, enhancing data integrity across core systems (e.g. Salesforce, CASE), and ensuring disciplined execution of functional priorities through coordination, rigor, and governance.

Role

Project Management, Governance & Execution

• Provide PMO and governance support across sales initiatives, managing timelines, delivery cadence, and cross-functional dependencies to ensure alignment with strategic milestones.
• Track progress across multiple workstreams, proactively identifying risks, issues, and dependencies, while maintaining leadership visibility through governance artifacts such as cadence decks, trackers, and risk logs.
• Lead and manage recurring PMO governance forums, prioritisation sessions, and working meetings.

APAC Segmentation & Data Governance

• Lead end-to-end execution of APAC segmentation cycles (bi-annual), ensuring Salesforce and CASE readiness, accurate data validation, timely system intake, and issue resolution.
• Coordinate closely with Sales Strategy, Support, Performance, and regional leaders to improve data quality, reduce rework, and safeguard delivery of future segmentation models.
• Support sellers during segmentation cycles with hands-on execution and troubleshooting to ensure accurate seller and account assignments at scale.

APAC White Paper Management

• Support the development of the APAC White Paper, coordinating inputs across regions, functions, and global stakeholders to ensure consistency, completeness, and alignment.
• Consolidate insights, data, and narratives into executive-ready materials, highlighting key themes, challenges, and opportunities across APAC.
• Manage timelines, version control, and review cycles, ensuring delivery meets leadership and governance expectations.
• Prepare summaries, extracts, and supporting materials for leadership review and communication.

Stakeholder Collaboration

• Act as the primary APAC liaison for global initiatives, aligning regional requirements, resolving data issues, and ensuring process and system consistency.
• Collaborate with global stakeholders to align governance cadence, delivery timelines, and dependencies across shared initiatives.
• Ensure consistent, clear, and timely stakeholder communication to drive accountability and milestone delivery.

Requirement:

• Bachelor’s degree in business administration or any related discipline.
• Minimum 10+ years of experience in hospitality or related commercial / sales operations roles.
• Working experience with sales systems such as Salesforce, Delphi, CASE, or equivalent platforms.
• Proven ability to manage complex, multi-stakeholder projects with execution discipline.
• Experience handling large-scale, data-driven initiatives, governance documentation, and leadership reporting.
• Excellent stakeholder management, communication, and coordination skills.

· Delivery of goods securely to various locations while following traffic regulations

·  Perform checks and simple maintenance to vehicle to ensure reliability

·  Simple administrative tasks related to delivery documents

·  Packing and loading/unloading of goods and equipment

·  Coordinate with the Dept Coordinators and Customers to ensure accuracy

·  Perform incoming and outgoing equipment checks and related documents

·  Any ad-hoc duties as assigned

Qualifications / Requirements

·  Good physical condition

·  Clean driving record

·  Computer literate

·  No prior experience required