Working location: North

Working hours: Monday - Friday, Alternate Saturday

Job Responsibilites:

• Report to the Senior Facilities Manager.
• Assist SFM and the client on the following:
• Oversee and manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the assigned zone and ensure the efficient operation, maintenance, and safety of the facilities.
• Manage and mentor facility teams, including executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Carry out internal inspection weekly. This shall form part of the Key Performance Indicators.
• Direct and co-ordinate all other matters including monitoring of progress, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Manage budgets for each facility in the zone, allocating resources effectively to meet maintenance and improvement needs.
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report to SFM for record.
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations.
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues;
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment.
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals.
• Maintain accurate records, prepare reports, and communicate with senior management regarding the status of facilities and ongoing projects.
• Analyze facility performance metrics, identify areas for improvement, and develop action plans to enhance operational efficiency.
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors.
• Ensure that all his technical team and direct contractor appointed by cilent or Contractor’s subcontractors follow QEHS ISO requirements and Statutory Requirements.
• Ensure campus is clean and free from pest.
• Attend monthly meetings on the FM Operations requirements of this Contract.
• Assist SFM and cilent to manage food court operators and ensure premises is well-maintained by operator and meets the requirements in contract not limiting to:
• Conduct monthly inspection with food court operator.
• Check and verify service reports submitted by operator as per contract requirements.
• Conduct spot checks on selling price and report to cilent on any non-compliance with approved pricelist.
• Assist SFM and Cilent to manage the apartment operator and ensure premises is well-maintained by operator and meets the requirements in contract not limiting to:
• Conduct monthly inspection with apartment operator.
• Conduct quarterly inspection with apartment operator and Cilent
• Check and verify service reports submitted by operator as per contract requirements.
• Arrange two-monthly apartment operations meeting with operator and Cilent.
• Undertake any other related duties stipulated by Cilent.

Requirements:

• Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 7 years of relevant working experience; OR
• Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience.

Meet the Team

The APJC Talent Acquisition team enables Cisco’s Sales organisation by attracting and hiring talent that fuels growth across one of Cisco’s most diverse and dynamic regions. As part of Cisco’s People & Communities organisation, the team partners closely with business leaders to translate strategy into scalable hiring outcomes. The team is geographically distributed across Greater China, Japan, ASEAN, ANZ, Korea, and India, bringing deep local market expertise and strong regional collaboration. Our vibe is fast-paced, commercial, inclusive, and outcome-focused, with a strong emphasis on trust, data, and continuous improvement. What makes this team exciting is the opportunity to shape regional hiring strategy while influencing how Cisco attracts talent at scale across APJC!

Your Impact

As Cisco’s Senior Talent Acquisition Lead for APJC Sales, you will lead a group of high-performing talent professionals passionate about attracting leading talent across the region. You thrive in a dynamic environment and are motivated by building targeted strategies to attract discerning, high-impact professionals aligned to Cisco’s growth priorities. You seamlessly establish trust with Sales leaders and coach them on how to build and strengthen their teams to drive performance across APJC. You bring deep experience recruiting across cultures, countries, and functions, balancing regional scale with local market nuance. You will also champion innovation in how talent is identified and engaged, leveraging emerging technologies such as AI to evolve sourcing strategies, generate market insights, and continuously enhance the hiring experience. You are a talent magnet, committed to developing others, with a proven track record of leading teams that consistently deliver on their goals. You have led transformative teams, know when to deploy proven strategies or build new ones from scratch, and are invested in creating an inclusive, high-performing hiring culture that works for all.

Minimum Qualifications

• 15+ years of Talent Acquisition or HR experience, including leadership responsibility across multiple countries or regions.
• 10+ years of experience leading recruiting for Sales and/or Marketing functions in a global, matrixed organisation.
• Demonstrated experience building and executing multi-country recruiting strategies aligned to business priorities.
• Proven experience managing and developing distributed recruiting teams.
• Experience using recruiting metrics and analytics to inform strategy, prioritisation, and operational improvement. 

Preferred Qualifications

• Experience leading Talent Acquisition across the APJC region with strong understanding of regional talent markets and cultural nuance.
• Track record of closing senior, leadership, or hard-to-fill roles in competitive markets.
• Strong stakeholder partnership skills with the ability to coach and influence senior business leaders.
• Demonstrated commitment to equity and inclusion through hiring strategies and candidate experience design.
• Results-driven leadership style with the ability to balance strategic planning and hands-on execution.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

JJ Consulting Services is a recruitment firm partnering with multinational companies expanding in Asia. Our consultants bring deep industry and functional expertise, delivering top professional and staffing solutions to clients and candidates.

Our client, a luxury 5-star city-centre hotel in Singapore, seeks a Sales Manager to drive new business growth through strategic sales, client engagement, and market development.

Responsibilities

• Identify, source, and secure new corporate and group accounts to expand the hotel’s client base
• Develop and execute strategic sales plans to penetrate target markets and increase revenue
• Conduct cold calls, client visits, networking, and sales missions to generate leads and close deals
• Build and maintain a strong pipeline of new leads and business opportunities for sustained growth
• Establish and nurture long-term relationships with key decision-makers to secure repeat business
• Represent the hotel at industry events, trade shows, and networking sessions to enhance brand presence
• Monitor market trends and competitor activities to identify new business opportunities and adapt strategies
• Develop and manage business opportunities within the China market by building relationships with key partners and understanding market-specific needs
• Achieve new business targets and revenue growth KPIs through proactive sales efforts and market insight

Preferred competencies and qualifications

• Degree or Diploma in Hospitality, Tourism, Marketing, or related field preferred
• Proven track record in hotel sales with strong proactive and reactive sales experience
• Excellent communication, negotiation, and client relationship management skills
• Strong understanding of Opera or similar PMS for managing bookings and business blocks
• Ability to work collaboratively across teams in a fast-paced environment
• Results-driven, adaptable, and resourceful with strong market knowledge

Other Information

• EA Licence No.: 12C6207
• JJ Consulting Services

Applicants are invited to send a MS Word resume to jobs@jjconsulting.com.sg stating the position applying for, present/expected salaries, and earliest available date. Only shortlisted candidates will be notified.

Company website - https://www.theorangeinterior.com/

Job Highlights

Open Communication & Teamwork Environment

Career progression opportunities

Attractive remuneration package

Job Description

As a Marketing Executive/ Assistant Marketing Manager, you will play a pivotal role in creating and implementing marketing strategies across various digital platforms to enhance brand awareness, engage with the audience, and drive business growth. You will be responsible for managing social media accounts, content creation, and analyzing campaign performance.

Job Description:

We are seeking an experienced Project Manager / Operations Manager to manage civil and mechanical water and wastewater treatment projects, including full site execution, engineering coordination, and project delivery.

The role requires strong capability in technical design understanding, site supervision, documentation, procurement, and project management systems.

Key Responsibilities:

• Manage end-to-end civil and mechanical water treatment projects
• Oversee site execution including installation, erection, testing, and commissioning
• Supervise piping works, mechanical systems, pumps, blowers, and rotating equipment
• Review and support civil structural calculations and design verification
• Interpret and manage engineering drawings, P&ID, and technical specifications
• Lead and coordinate site teams, subcontractors, and vendors
• Conduct and lead site meetings, progress reviews, and coordination meetings
• Handle project bidding, tendering, and quotation preparation
• Work with SAP systems for project planning, procurement, budgeting, and reporting
• Support BIM model viewing and coordination (basic understanding required)
• Conduct site assessments, inspections, and technical evaluations
• Ensure proper document control including ISO compliance, SOPs, and project records
• Prepare project reports, case studies, and client presentations
• Ensure compliance with safety, quality, and environmental standards
• Manage project scheduling, cost control, and risk management
• Coordinate with clients, consultants, engineers, and internal teams for smooth execution

Requirements:

• Experience in civil + mechanical construction projects (water treatment preferred)
• Strong knowledge of structural calculations and civil engineering principles
• Ability to understand and manage P&ID, technical drawings, and specifications
• Experience in piping systems, mechanical installation, and site supervision
• Strong exposure to project coordination and team management
• Experience in tendering, bidding, and procurement processes
• Knowledge of SAP or ERP project management systems
• Basic understanding of BIM viewing and coordination tools
• Experience in site assessment, inspection, and reporting
• Strong leadership, communication, and problem-solving skills
• Diploma / Degree in Civil / Mechanical Engineering or related field

Preferred Experience:

• Water & wastewater treatment plant projects
• EPC / industrial construction environment
• Strong exposure to commissioning and site execution
• Experience in multi-disciplinary engineering coordination (civil + mechanical + piping)

Key Skills:

• Project Management & Site Coordination
• Civil Structural Understanding & Calculation Review
• Piping & Mechanical Systems Supervision
• P&ID & Engineering Drawing Interpretation
• SAP / ERP Project Management
• Tendering & Procurement
• BIM Viewing & Coordination
• Document Control & ISO Compliance
• Site Meetings & Team Leadership
• Case Study & Project Reporting
• Safety & Quality Management

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Project Manager - Marine Architectural & Outfitting

We are seeking an experienced Project Manager to lead and manage the architectural and outfitting aspects of a complex marine vessel project, ensuring timely completion, within budget, and to the satisfaction of our client

Key Responsibilities

1.     Project Planning and Execution

        -   Review and develop project scope, timelines, and budgets

        -   Develop and implement a detailed project plan, including scheduling, resource allocation,  and

risk management

        -   Coordinate with clients, stakeholders, and internal teams to ensure project requirements  are met

2.     Procurement and Logistics

        -   Liaise with the Purchasing department to procure materials and equipment

        -   Oversee receipt, inspection, and storage of materials and equipment

        -   Ensure compliance with quality and quantity requirements

3.     Site Management

        -   Monitor daily work progress, man-hour usage, and material consumption

        -   Provide technical guidance and support to supervisors and engineers

        -   Ensure compliance with safety and quality procedures

4.     Reporting and Documentation

        -   Prepare and submit project reports, including progress updates, material usage, and claims

        -   Validate and certify progress claims submitted by contractors

        -   Maintain accurate and up-to-date project documentation

5.     Quality and Safety

        -   Implement and maintain Quality Management Systems (QMS) and Occupational Health and Safety

(OHS) Management Systems

        -   Ensure compliance with relevant regulations, standards, and company policies

        -   Participate in management review meetings and safety committees

Requirements

        -   Diploma/Bachelor's degree in Engineering, Project Management, or related field

        -   Minimum 5 years of experience in project management, preferably in the marine and offshore industry

        -   Strong knowledge of QMS and OHS Management Systems

        -   Good communication, leadership, and problem-solving skills

    -   Have experience working in a Shipyard environment

-   Able to manage 100 over workers with different nationalities

        -   Ability to work in a fast-paced environment and manage multiple projects simultaneously

Be Part of Our Success

• Managing all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

• Lead and manage the project team

• Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

• Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables

• Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project stakeholders and customers to ensure that the project meets its objectives

• Conduct External and Internal Design Reviews and Project Management Review with Customer and project stakeholders

• Provide regular project reports/updates to customers, internal departments and management

• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

• Developing and maintaining a detailed project plan

• Work with pre-sales and solution team in cost and efforts estimation during project tendering phase

Qualities We Value

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent

• Minimum 7-8 yrs working experience in industry

• Experience in InfoComm Technology

• Experience in Maritime Communication Systems is preferred

• Sound knowledge of project planning, accounting and reporting tools

• Able to work in shipyard and shipboard environment

• Ability to innovate and adapt to fast and dynamic environment

• Excellent interpersonal, communication and written skills

• Ability to work independently and in team setting

• Willing to travel

• Working location is in Jurong East

• Singaporeans only

Please submit resumes to john@oaktree.com.sg with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Office hours, Monday - Friday, 8.30pm - 6pm

• Location: Toa Payoh

• To support new ERP/WMS system project transformation from old system

• Required to travel 50% to overseas branch and manufacturing plant for new system setup and implementation

• Permanent role

Our client is a China MNC well established entity in manufacturing and distribution of parts and components for Printed Circuit Boards (PCB)

Responsibilities:

• Implementation of all IT systems (ERP, SRM, OA, MES, QMS, WMS, APS) at all branch (offices/manufacturing plants)

• Setting up the Maintenance Schedules & Policies of all IT systems

• Supporting all sites and offices and functions for any requests on Data mining/extraction

• Involve in any escalation of issues from all sites & offices

• Improvement of all IT applications from time to time for User-friendly and efficiency through Automation

• Support Corporate PLC/Procurement Director for Yearly Costs Savings/Reductions on Maintenance Contracts

• Any other tasks assigned by Supervisor/Superiors

Requirements:

• Bachelor of Science (Information Technology/Computer Science) minimum

• Have implemented IT systems, such as ERP, APS, WMS, SRM, OA, etc

• Linux red hat and Oracle database

• Minimum 5 years of relevant experience

• May need to travel (about 50% or more of the time) during implementation of any IT system for first year only

• Need to travel occasionally (about 10% to 20% of the time) to all offices and sites for audits and review of all IT systems and support the businesses second year onward

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to ref32@stafflink.com.sg to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

Job Responsibilities :

1. Environmental Compliance & Regulatory Management

• Ensure compliance with local environmental regulations, permits, and codes
• Liaise with authorities (e.g., NEA, PUB) for approvals and inspections
• Prepare and submit environmental reports and documentation

2. Environmental Management System (EMS)

• Develop and implement EMS (often based on ISO 14001)
• Conduct internal audits and ensure continuous improvement

3. Site Environmental Control

• Monitor issues such as noise, air quality, dust, vibration, waste management, and water pollution
• Implement mitigation measures (e.g., silt traps, wheel washing, noise barriers)

4. Sustainability & Green Initiatives

• Drive sustainable construction practices (energy efficiency, waste reduction, recycling)
• Support green certification schemes such as BCA Green Mark

5. Risk Assessment & Incident Management

• Identify environmental risks and develop control measures
• Investigate environmental incidents and recommend corrective actions

6. Training & Awareness

• Conduct environmental training for site staff and subcontractors
• Promote environmental awareness and best practices on site

7. Stakeholder Coordination

• Work with project managers, consultants, and contractors
• Address public feedback or complaints related to environmental issues

Job Requirements :

1. Education

• Diploma / Degree in Engineering or related field

2. Experience

• Minimum 5 to 10 years of relevant experience in construction or infrastructure projects
• Prior experience handling environmental compliance in large-scale projects preferred

3. Certifications & Knowledge

• Familiar with ISO 14001 Environmental Management Systems
• Knowledge of local environmental regulations and codes of practice
• Possess a valid registration with MOM as Workplace Safety and Health Officer
• Certificate of Registration as Environmental Control Officer (Specified Construction Sites)
• Certificate of Registration as Earth Control Measure Officer
• Certificate - WSQ Manage Work At Height

4. Technical Skills

• Strong understanding of pollution control measures (air, noise, water, waste)
• Experience with environmental monitoring and reporting systems

5. Soft Skills

• Strong coordination and communication skills
• Problem-solving and risk management ability
• Attention to detail and regulatory awareness

• Manufacturing Industry
• Reporting to: Chief Operating Officer (COO)
• Basic $10,000 to $15,000 + Variable Bonus + Allowances
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: Normal Working Hours

Our client, a well-established coffee and beverage solutions provider, is seeking an experienced General Manager – Hospitality & Beverage Solutions to lead and grow its business within the hospitality and foodservice sector.

This role will be responsible for the overall commercial and operational performance of the division, including pricing strategy, costing, tender management, supplier and principal partnerships, and business profitability.

The successful candidate will oversee teams across sales, operations, and production, while working closely with senior management to drive business growth within the hotel, restaurant, café, and foodservice markets.

Job Responsibilities:

Business Leadership:

• Lead the overall business performance and profitability of the hospitality and beverage solutions division.
• Develop and implement strategies to grow business within hotels, restaurants, cafés, and foodservice sectors.
• Work closely with senior management on business planning, budgeting, and revenue growth initiatives.

Pricing, Costing & Tender Management

• Develop pricing strategies and costing structures to ensure competitive and profitable proposals.
• Lead client discussions on commercial proposals, pricing structures, and tender requirements, while working with internal teams to ensure competitive and profitable submissions.
• Monitor gross profit margins and cost performance.

Principal & Supplier Management

• Manage relationships with key international principals and suppliers, including: Coffee bean suppliers; Beverage brands (tea, syrups, etc.); Coffee machine manufacturers; Other hospitality beverage partners
• Negotiate commercial terms and develop product strategies to support business growth.

Hospitality & Technical Solutions

• Work with the team to deliver beverage solutions and coffee equipment to hospitality clients.
• Provide commercial guidance on coffee machine solutions and beverage systems for hotels and F&B outlets.
• Coordinate with technical service teams to ensure high service standards.

Operations & Production Management

• Oversee the day-to-day operations of the division including sales, service, warehouse, and production functions.
• Manage approximately 25 commercial and operational staff, along with 12 production team members.
• Ensure efficient coordination between departments to deliver strong customer service and operational perform

Leadership & Team Development

• Lead, coach, and develop teams to achieve sales and operational targets.
• Build a strong performance-driven culture within the division.
• Ensure alignment between team objectives and company strategy

Business Development

• Identify opportunities to expand into new hospitality segments and strategic partnerships.
• Maintain strong relationships with key clients including hotel groups, restaurant chains, and corporate customers.
• Represent the company in meetings with major clients, partners, and principals

Requirements:

• Degree in Business, Hospitality, Food & Beverage, or related discipline.
• Proven experience in pricing, costing, tender management, and gross profit responsibility.
• Experience managing teams and cross-functional operations.
• Familiarity with beverage solutions, hospitality equipment, or foodservice industry is advantageous.
• Strong leadership, negotiation, and stakeholder management skills.
• Comfortable engaging with Directors, senior management, and international principals.
• Willingness to travel when required.

Candidates with experience in hospitality supply, foodservice distribution, beverage solutions, or hotel sales are highly encouraged to APPLY with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Description:

We are seeking an experienced and technically strong Senior Project Manager to lead the delivery of major IT software, enterprise application, and ERP implementation projects. The role is responsible for managing project scope, schedule, resources, risks, stakeholders, vendors, and delivery outcomes to ensure successful implementation and customer satisfaction.

The ideal candidate should have strong experience in IT software project management and proven exposure to major ERP / enterprise platform implementations, particularly in environments involving Microsoft Dynamics 365, ServiceNow, SAP, or similar enterprise systems. The candidate should also possess sufficient technical understanding to work effectively with business users, technical teams, and implementation partners across the full project life cycle.

Requirements:

• Degree/Masters in Computer Science, Information Technology, Engineering, or related discipline.
• At least 8 to 10 years of relevant experience in IT/software project delivery,with proven experience managing software implementation projects.
• Proven experience managing major ERP or enterprise system implementation projects.
• Experience with Microsoft Dynamics 365, ServiceNow, SAP, or similar enterprise platforms is highly preferred.
• Strong understanding of enterprise implementation life cycle, including requirements gathering, business process alignment, system integration, data migration, testing, cut over, deployment, and post-go-live support.
• Strong understanding of software development lifecycle (SDLC) and technical delivery environments.
• Good understanding of enterprise application delivery, with the ability to work effectively with developers, testers, infrastructure teams, vendors, and business stakeholders.
• Experience in managing project timelines, budgets, resources, vendors, stakeholders, and project reporting.
• Excellent command of spoken and written English, with strong presentation, stakeholder communication, and report-writing skills.
• Strong client-facing, communication, coordination, and problem-solving skills.
• Able to manage multiple workstreams and priorities in a structured and disciplined manner.
• Familiarity with Agile, Waterfall, or hybrid project delivery approaches.
• Experience in public sector, enterprise systems, or large-scale digital transformation projects will be an advantage.
• PMP, Scrum, ITIL, or equivalent certification is an advantage

Preferred Profile

• Candidates with proven experience in Microsoft Dynamics 365, ServiceNow, SAP, and major ERP implementation projects will be strongly preferred.
• Technically strong project manager who can engage confidently with software delivery teams.
• Comfortable balancing client expectations, technical constraints, and business priorities.
• Hands-on,organised, and proactive in driving project progress and resolving delivery issues.
• Strong sense of ownership and accountability for project outcomes.

Responsibilities:

• Lead and manage IT software, enterprise application, and ERP implementation projects from initiation to implementation and closure.
• Drive end-to-end delivery of major enterprise system projects, including platforms such as Microsoft Dynamics 365, ServiceNow, SAP, and related integration initiatives.
• Plan, monitor, and control project scope, timeline, resources, deliverables, risks, issues, and change requests.
• Serve as the key point of contact for clients and stakeholders throughout the project life cycle.
• Work closely with business users, technical teams, vendors, and management to ensure project requirements and objectives are met.
• Coordinate across solution, development, testing, infrastructure, data, and support teams to drive project execution and delivery.
• Manage enterprise implementation activities including business requirements alignment, solution coordination, system integration, data migration, SIT, UAT, cutover, go-live, and post-implementation stabilisation.
• Ensure project deliverables are completed in accordance with contractual requirements, agreed scope, timelines, and service expectations.
• Track project progress, prepare regular status reports, and escalate key risks and issues where necessary.
• Support project governance activities including project meetings, reporting, documentation, and management updates.
• Manage project budgets and resource utilisation to ensure delivery efficiency and cost control.
• Manage external vendors, implementation partners, and subcontractors to ensure timely and quality delivery.
• Ensure compliance with internal processes, quality standards, audit requirements, and project documentation requirements.
• Contribute to continuous improvement of project management practices, templates, and delivery processes.
• Support team development by providing guidance and sharing good project management practices.
• Support ISO and internal audit team’s activities

Retail Operations & Store Performance

• Oversee daily operations of all retail stores in Singapore to ensure smooth and efficient execution.
• Drive sales performance, productivity, and operational excellence across stores.
• Identify operational gaps and implement improvement plans.

Staff Recruitment & HR Management

• Lead recruitment for all retail staff including store managers, supervisors, and frontline staff.
• Manage onboarding, training coordination, scheduling, and manpower planning.
• Handle HR-related matters such as attendance, leave management, performance evaluation, and disciplinary processes.
• Foster a positive team culture, engagement, and retention within the retail organization.
• Ensure compliance with local labor laws, HR policies, and company guidelines.

HQ Reporting & Cross-Functional Alignment

• Prepare and submit regular reports to HQ on sales performance, staffing, store operations, and key issues.
• Act as the main point of contact between Singapore retail operations and HQ.

Logistics, Warehouse & Inventory Coordination

• Coordinate closely with logistics and warehouse teams to align shipment schedules and stock replenishment.
• Monitor inventory levels to ensure optimal stock availability and minimize overstock or shortages.
• Support inbound and outbound shipment planning for new store openings, campaigns, and promotions.
• Oversee stock movement, transfers, and stock accuracy in collaboration with warehouse teams.
• Assist in stock take planning and inventory reconciliation.

Compliance & Administration

• Ensure stores comply with company policies, safety standards, and local regulations.
• Support store-related documentation, contracts, and operational procedures.
• Coordinate with external partners such as mall management and service vendors when required.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd(EA Licence No: 99C4599)

Due to expansion, we are now seeking a dynamic individual to join us as Head of Sales: Japan at Prestige Products Distribution Pte. Ltd.

Job Responsibilities

The ideal candidate shall:

·      Be responsible for the setting up of our new business in Tokyo Japan and this includes hiring a core pioneer team to manage key functions, setting up the inventory, accounting, HR/Payroll and POS systems.

·      Be responsible for the setting up and expanding our distribution network, wholesale and retail businesses, and “doors” throughout Japan.

·      Achieve sales and profitability targets, and other financial and non-financial objectives set by HQ Management and our Suppliers.

·      Be responsible for the compliance of all laws, taxes and licensing requirements.

·      Be responsible for timely and accurate submission of reports to the Japanese authorities.

·      Possess extensive knowledge of the luxury fragrance and cosmetics trade.

·      Work closely with HQ Management and regional teams on best practices and strategies to increase sales and profitability.

·      Hire, supervise, motivate, train and guide the sales & marketing teams to deliver quality services and meet their respective targets.

·      Maintain sales outlets, counters and boutiques in excellent conditions such that it enhances shopping experience that shall lead to stronger brand loyalty, prestige and higher sales.

·      Possess an extensive network of contacts in Japan that complement the fragrance and cosmetics business.

·      Be able to secure good locations for counters, pop-ups and boutiques at competitive terms.

·      All other functions and ad-hoc projects and tasks to be assigned.

Job Requirements:

·      University Degree from a recognised university is preferred.

·      Strong business acumen with a proven track record in sales & marketing with at least 15-20 years experiences in luxury fragrance and cosmetics business.

·      Strong leadership skills.

·      Charismatic with excellent interpersonal and negotiation skills.

·      Can speak, read and write English and Japanese.

·      Ability to travel and based in Tokyo, Japan.

·      Good computer literacy with proficiency in MS-Office, Acrobat and other productive software and applications.

·      Sales-driven and possesses a pleasant, responsible and meticulous personality.

·      Ability to work independently as well as in a team.

·      Ability to communicate with staff from all levels.

·      Comfortable to work in a fast-paced environment.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

We are seeking experienced and dynamic Infrastructure Advisory specialists to join our Infrastructure Advisory team as part of our ongoing growth and success in the ASEAN region

Our Project Finance and Infrastructure team advises clients on financial, procurement, strategic, and public-private partnership issues for large-scale infrastructure projects and programs.

By joining this team, you will support our clients from the earliest stages of project analysis and evaluation through procurement, financial close, construction, and operations.

You will assist clients in devising and comparing financial plans and delivery approaches for projects involving public, federal, or private financing, project revenues, and/or grants, while providing support for the implementation of those plans.

As part of our project finance team, you will enhance your commercial capabilities by working with our global networks and fast-moving, emerging clients.

Our diverse client portfolio will help you build skills in pitching, briefing, managing relationships, and challenging assumptions.

In our friendly and collaborative environment, you will receive the support, formal training, and coaching needed to progress quickly along your chosen career path.

Your key responsibilities

In Infrastructure Advisory you will:

• Have experience in the infrastructure sector, particularly in transport, power and utilities, health, and education projects. Experience in the UK, Australia, or Canada in the PPP/PFI and project financing sector is advantageous, as is experience in Asia.
• Develop and manage key client relationships and deal origination capabilities, from securing advisory mandates to achieving transaction closure, acting on government and private sector transactions in the infrastructure sector.
• Possess knowledge of PPP/PFI, concessions, and acquisition and project financing structures/contracts related to the infrastructure sector.
• Work on project delivery covering feasibility, design, procurement, construction, and handover.
• Have project financing knowledge, with an understanding of project financial modeling and financing markets, which would be highly valued.
• Understand economic or social infrastructure procurement and delivery.

To qualify for the role you must have

• More than 8 years of experience in a top-tier advisory firm, infrastructure service provider, bank, relevant government agency or other relevant sector.
• A university degree, preferably majoring in Economics, Finance, Accounting, Management, Law, or Engineering from reputable local or overseas universities. A Master's degree is ideal.
• Professional qualifications such as CFA, FRM, ASIA, CPA, CA, or CMA are considered advantageous.
• A high-performance professional who can articulate a value proposition, developing business cases/ models and lead and advise on projects in the infrastructure sector from bid stage to financial close
• Advanced financial modelling skills, project finance modelling experience s an advantage.
• Willingness and ability to travel when necessary.

What’s most important is that you’re dedicated to supporting your colleagues as part of a high-performing team.

You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential.

If you’ve got the right combination of technical knowledge and communication skills, this role is for you.

What we offer you

We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job Responsibilities:

• As a Senior Vessel Manager, you will assume full responsibility for the safe operation of a fleet of bulk carrier and Gas vessels assigned to you.
• Besides day-to-day close monitoring of vessels, you will be required to supervise drydockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• To monitor and control spare parts supply to the vessels. You will judiciously manage budgets allocated to vessels and produce regular reports.
• You will attend vessels at port and/or short sailing on scheduled visits and prepare vessel inspection reports. You need to drive safe work culture and inspire the shipboard team.
• To objectively analyze and report on performance of shipboard personnel.
• Coordinate with Operations, QHSE and Fleet Personnel department in smooth & efficient operation of assigned vessels.
• Any other assignments as needed.

Requirements:

• Possess Class 1 COC.
• Minimum 10 years sailing experience.
• Minimum 1 years sailing experience as Chief Engineer.
• 3-6 years of shore-based experience in similar capacity.
• You should be professionally sound, highly motivated & a good team player.
• Good leadership qualities & strong commitment to safety/compliance procedures are essentially needed in our organization.

Role: Project Manager

Location: Singapore

Role Summary:

We are seeking an experienced Project Manager with strong expertise in end-to-end delivery of complex, cross-functional projects. The ideal candidate will possess a minimum of 5 years of relevant industry experience, demonstrate a proven ability to manage multiple concurrent projects in a hybrid work environment, and be well-versed in modern project management tools and methodologies.

Key Responsibilities:

• Serve as the single point of accountability for the delivery of large-scale, highly visible, and critical business and technical projects.

• Manage the full project lifecycle from initiation and planning through execution, implementation, stabilization, and closure.

• Work collaboratively with internal business/product stakeholders, engineering teams, IT, vendors, and external partners to ensure successful outcomes.

• Develop detailed project plans, schedules, estimates, resource allocations, and risk management strategies.

• Track and manage scope, timelines, budget, deliverables, and risks across multiple parallel initiatives.

• Lead project kick-offs, define roles and responsibilities, and coordinate effective execution across project team members.

• Provide timely status reporting, escalate unresolved issues, and manage communications across all levels of the organization.

• Ensure compliance with established project governance, SOPs, and delivery methodologies.

• Perform post-implementation reviews, identify lessons learned, and drive continuous improvement.

Required Skills & Qualifications:

• Minimum of 5 years of project management experience, ideally in the telecom or related IT sector.

• Strong background in managing hybrid delivery models (Agile/Waterfall/Iterative).

• Proven ability to handle multiple complex projects concurrently.

• Hands-on experience with project management tools such as JIRA, Confluence, MS Project, Monday.com, or equivalent.

• Exceptional leadership, communication, and stakeholder management skills.

• Ability to work under pressure, manage escalations, and ensure timely issue resolution.

• Familiarity with software development lifecycle (SDLC), UAT, production deployment, and support transitions.

Desirable:

• PMP, PRINCE2, or equivalent certification.

• Experience working in regulated environments with cross-functional and geographically dispersed teams.

• Understanding of telecom operations, billing systems, API integrations, and transformation initiatives

• Understanding of ERP applications & Processes related to Finance and SCM

This role offers an excellent opportunity for a financial services tax professional to play a key role in the development of our financial services tax group. As an Assistant Manager, your role is to support the Managers and Partners in helping our financial services clients in the banking, insurance, payments, wealth and asset management, and family office space meet their local and overseas tax obligations, structure their affairs tax efficiently and apply for tax incentives where available. 

Your responsibilities will include the provision of effective tax advisory and compliance services (including GST) to our corporate clients in the financial services industry and foster strong relationships with relevant client contacts and provide independent advice. You are also expected to support the Managers and Partners in managing a team of staff, take on a proactive role in identifying new business opportunities.

Responsibilities

• Perform and review (including personal tax and GST) compliance and tax advisory work for clients in the banking, insurance, payments, wealth and asset management, and family office space.
• Ensure timely completion of tax work and support the Manager/Partner in delivering high quality tax services
• Maintain continuous interaction with clients, manage expectations and ensure exceptional client service.
• Oversee the compliance management process and adapt to challenges in the process.
• Participate in managing a compliance group by assisting with forecasting future compliance work, delegating work effectively, coaching, training and resolving staffing issues.
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff.
• Participate in recruiting efforts when necessary.
• Contribute to a flexible, stable and team-orientated working culture.
• Assess and identify business development opportunities.
• Actively participate in business development efforts, including drawing up proposals.
• Build strong internal cross functional relationships within the Forvis Mazars network.
• Involve in any other adhoc projects and related tasks as and when required.

Requirements

• Degree in Accountancy/ Finance or relevant discipline, preferably with a membership with Singapore Chartered Tax Professionals (SCTP).
• At least 4-5 years of relevant business tax experience working with clients from the financial services industry such as banking, insurance, payments, wealth or asset management, or family offices.
• A strong understanding of Singapore’s tax policies for the wealth and asset management industry
• Strong leadership, project management and analytical skills.
• Good command of spoken and written English.
• Strong team player.
• Motivated and looking for career growth and development.

About Sembcorp

Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.

Join Sembcorp Specialised Construction

Sembcorp Specialised Construction, a wholly-owned subsidiary of Sembcorp Industries, provides design and build services with an in-house multidisciplinary consultancy. Specialising in building, civil engineering, and infrastructure projects, we deliver innovative and efficient solutions to meet the evolving needs of the industry.

Purpose and Scope

The Assistant Site Manager – supports the Site Manager in overseeing and managing civil, structural, Architectural, and/or mechanical & electrical works on-site. This role ensures that construction activities are executed in accordance with project specifications, safety standards, and timelines, while coordinating with various stakeholders to resolve site issues and maintain operational efficiency.

Roles and Responsibilities

• Assist in managing daily site operations and ensure works are executed according to approved drawings and specifications.
• Coordinate with subcontractors, consultants, and internal teams to resolve technical and operational issues.
• Monitor site progress and ensure compliance with safety, quality, and environmental standards.
• Plan and manage the allocation of materials, tools, equipment, and machinery for site use.
• Supervise site teams and ensure proper use of tools and equipment.
• Ensure all workers are equipped with appropriate personal protective equipment (PPE) and adhere to safety protocols.
• Conduct site inspections and quality checks to identify and address discrepancies.
• Maintain accurate site documentation including daily reports, inspection records, and progress updates.
• Support testing, commissioning, and handover processes.

Requirements

• Diploma or Degree in Civil, Structural, Mechanical, or Electrical Engineering.
• Minimum 5 years of relevant site supervision or management experience in building or infrastructure projects.
• Strong understanding of construction processes, safety regulations, and quality standards.
• Experience in coordinating with multiple stakeholders and resolving site-related issues.
• Strong leadership and coordination skills.
• Effective communication and interpersonal skills.
• Detail-oriented and proactive in managing site operations.
• Proficient in Microsoft Office and basic project documentation tools.

Our Culture at Sembcorp

At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.

We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.

Join us in making a real impact!

Description:

Technical Leadership & Strategy

• Define and execute the technical roadmap aligned with business objectives
• Lead cross-functional engineering teams to drive innovation, productivity, and quality improvements
• Oversee process development and integration of new modules into manufacturing

Team Leadership & Mentorship

• Manage and mentor a team of engineers and technicians
• Provide guidance on tool safety, process chemistry, and advanced data analysis
• Foster a culture of continuous improvement and technical excellence

Process Optimization & Manufacturing Excellence

• Drive initiatives such as Design for Manufacturing (DFM) to ensure scalable and stable product designs
• Lead Root Cause Analysis (RCA) during yield excursions and process failures
• Implement Statistical Process Control (SPC) and Design of Experiments (DOE) for optimization
• Develop and enforce Standard Operating Procedures (SOPs)

Operational Efficiency & Cost Management

• Lead Cost of Ownership (CoO) reduction initiatives and waste elimination programs
• Manage production scaling while maintaining high quality standards
• Optimize inventory levels and lead times

Business & Product Ownership

• Own Product Lifecycle Management, including market positioning and profitability (P&L)
• Drive revenue growth and margin improvement, including management of Cost of Goods Sold (COGS)
• Identify market trends and ensure readiness for industry inflection points

Stakeholder & Customer Management

• Build strong partnerships with suppliers and key customers
• Lead joint development programs with semiconductor manufacturers
• Ensure high levels of customer satisfaction and long-term relationship management
• Oversee field service strategies to maximize installed base revenue

Qualifications:

• Bachelor’s in Engineering (Electrical, Mechanical, Chemical, or related field)
• Extensive experience in semiconductor equipment, manufacturing, or related high-tech industries
• Proven leadership experience managing engineering teams
• Strong expertise in SPC, DOE, RCA, and process optimization methodologies
• Demonstrated experience in product lifecycle management and P&L ownership
• Excellent communication, stakeholder management, and problem-solving skills

Job Description & Requirements

MAIN DUTIES AND RESPONSIBILITIES:

1. Manage a versatile team of SW Engineers in the design and development of real-time software and automation control systems for the Company’s full range of semiconductor equipment.

2. Develop and implement software methodology, documentation/library system and tools to support software sustaining and new development projects

3. Define software architecture and procedures as standard best practices for all design, coding, testing and deployment activities

4. Spearhead the research, development and deployment of new-generation software engineering technologies

5. Extend technical support to various engineering functional groups in debugging and problem solving critical field issues

EDUCATION AND EXPERIENCE

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or its equivalent
• More than 5 years in a managerial capacity overseeing software development and automation control in a related industry
• Experienced in programming on Windows (XP and above) environment.
• Highly versatile in C++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Strong analytical and problem-solving skills.
• Excellent team player.

Job Responsibilities including but not limited to:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.

Senior Consultant (Government) / Assistant Manager (Infrastructure)

Responsibilities:

• Responsible for developing, testing and deploying IT System, Cyber Security, Network and Infrastructure.
• Involved in Project Planning, Scheduling and Budget Management.
• Responsible for IT Projects maintenance, scoping, resource allocation, scheduling, budgeting, and risk management.
• Involved in Contractual obligations and service level agreements (SLAs).

Requirements:

• Strong experience in managing Government accounts.
• Meet potential clients by growing, maintaining, and leveraging your network
• Strong in managing client's needs, concerns, and objectives.
• Good in providing solutions, advisory, consultation and delivery.
• Involved in IT Infrastructure maintenance or IT System Integration.
• Experience in leading a team.
• Good in Stakeholders, Client Management and Business Users Management.
• Knowledge of Network, Cyber Security, IT Infrastructure, Switching, Routing, Firewall and IT Service Management.
• Minimum 5 years of experience in IT Infrastructure and Lead experience.
• Possess Government (Defence) domain (preferred).
• Degree in Computer Science/ Business or Engineering.
• Singaporeans only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

MANAGER/ SENIOR MANAGER - Electrical and Motion Control (Hardware/Technical/ Engineering/ Automation/ Control/Mechatronics/R&D)

Our client is a leading organisation specialised in developing Semiconductor machines. They are currently seeking for a Manager/ Senior Manager - Electrical and Hardware to join their team.

Responsibilities: 

• Lead a team to determine all electrical and hardware requirements on product design to improve the performance of  semiconductor machines

• Lead the design, development, and integration of electrical systems and precision motion control subsystems used in semiconductor machines

• Approve schematics, wiring diagrams, and electrical BOMs.

• Drive design reviews and technical governance.

• Oversee development of high-precision multi-axis motion systems.

• Manage integration of Linear and rotary servo motors, Direct-drive systems, encoders, EtherCAT/CAN-based motion networks

• Support servo tuning, stability analysis, and vibration mitigation.

• Work closely with controls software teams and mechanical design teams

Requirements:

• Degree/ Masters in Electrical /Electronic Engineering or relevant qualifications

• 5-10 years of relevant working experience in the industrial automation industry. Candidates with more years of experience can be considered for Senior Manager position.

• 1-2 years in leadership role managing a team

• Experienced in motion control modeling and algorithm for ultra-high speed and high accuracy applications

• Strong in digital and power electronics design

• Understanding of standard analytical tools (e.g. Matlab, MathCAD, IDL)

• Control system analysis and design, familiar with Matlab tool for system analysis and simulation.

• Digital electronics design, power electronics design, like power supply and motor driver design, familiar with commercial design tools.

• Knowledge in analysis of Dynamic frequency response using Bode plot and Nyquist plot.

• Familiar with Electromagnetic technology for motor design.

• C/ C++ programming for real-time control applications.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Poh Baoyu (Joey)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Summary

• Lead and grow the regional aftermarket/service business, with a strong focus on customer satisfaction, service profitability and long-term service strategy.
• Drive service operations excellence through standardized processes, clear KPIs and disciplined performance reporting (e.g., response time, first-time fix, cycletime, utilization and warranty).
• Build and develop a high-performing field service organization through recruitment, coaching, training and capability planning.
• Strengthen key-account engagement and cross-functional collaboration(sales, supply chain, engineering and HQ) to improve service delivery, parts availability and product support.

Main tasks & key responsibilities

·       Define and execute the service strategy and annual operating plan for the countries in scope, aligned with regional business objectives.

·       Implement and maintain standard service processes (work order management, scheduling, escalation, warranty handling) and drive continuous improvement in safety, quality and efficiency.

·       Establish a clear KPI governance rhythm (weekly/monthly) and provide performance reporting on utilization, cycle time, on-time completion, first-time fix, warranty cost and customer feedback/VOC.

·       Own customer satisfaction improvements: increase proactive customer touchpoints, run customer care programs, and translate VOC outcomes into action plans.

·       Partner with sales on key accounts and major opportunities: provide pre-sales technical input, develop service proposals/quotations and support contract execution.

·       Develop the regional service network (in-house and partners) to improve response time and coverage; qualify and manage service providers/contractors where required.

·       Lead the spare parts operation for the service centre (inventory accuracy, fill rate, on-time delivery, excess/obsolete management) and coordinate with supply chain to improve parts availability.

·       Coordinate product support with engineering/HQ (technical hotline/escalations, product improvements, documentation and new product launches) and ensure lessons learned are closed-looped.

·       Plan and deliver technical and operational training for customers, partners and internal teams to improve safe operation and reduce repeat failures.

·       Recruit, coach and performance-manage the service team; build succession and capability plans, and ensure compliance with all HSE requirements across customer sites.

Qualifications
·       MBA (Master degree)

·       Bachelor degree – Engineering (or equivalent technical/engineering background)

·       Senior leadership experience in aftermarket/service organizations, including service operations and service business growth

·       Experience working in multicultural, international matrix environments

·       Experience supporting key accounts and major projects; contract and commercial negotiation exposure

·       Service manager will face to Chinese, Singaporean, European customers/shipowner/crane manufacturer, knowledge of Mandarin/English dialects is essential.

Mobility requirements
·       Frequent international travel is required.