Responsibility

• Assisting the site manager in running day to day operations.

• Participate in new projects planning/go-live

• Ensuring operations not failing KPIs set out by clients

• Communication between internal and external stakeholders

• Attending internal and external business meetings

• To ensure smooth and efficient flow of all inbound and outbound shipment.

• To ensure cleanliness/housekeeping / tidiness of warehouse, warehouse equipment is kept in good order/conditions

• Any ad-hoc task assigned

• Always adhering to warehouse safety to avoid any personal injury / property damage

Requirement:

• Possess a Diploma with 5 years' experience in managing warehouse.

• Excellent People management

• Strong Willed with good command of English to converse with local/overseas client

• Willing to be 'hands on' by assisting operations when required

• Knowledge of WMS is a must

• Forklift license is an added advantage

• Excellent knowledge on Micosoft office applications especially Excel and Powerpoi

Company Overview

Founded in 1875, the Young Women’s Christian Association (YWCA) of Singapore is a social service agency dedicated to empowering women from low-income families through holistic programmes. YWCA Fort Canning supports these initiatives via hospitality revenue.

Job Summary

The Duty Manager oversees front office daily operations to ensure team efficiency and service excellence. This role involves developing operational plans, managing VIP guest services, monitoring room inventory, and driving service recovery and compliance.

Responsibilities

Manage front office operations

• Collaborate with departments to fulfill guests' special requirements and requests
• Develop and implement operational plans aligned with front office procedures and service standards
• Identify and resolve deviations and irregularities in front office services to maintain quality
• Manage personalised reception services for VIP guest arrivals and departures
• Monitor front office operations to ensure compliance with organisational standards and procedures
• Track room inventory levels and reconcile discrepancies to maintain accuracy
• Control and maintain accurate inventory of all room keys
• Respond to incoming emails promptly and follow up on required actions
• Ensure luggage storage in the baggage room is controlled, recorded, and orderly at all times
• Review operational reports and statistics to monitor and report departmental performance
• Update digital signage daily with accurate information on F&B activities and events

Drive service and operational excellence

• Build and maintain guest relationships to encourage repeat visits
• Engage with guests to collect feedback on service quality for continuous improvement
• Manage service recovery for escalated guest concerns, maintaining proper records
• Oversee team service performance to meet guests’ needs and ensure satisfaction
• Review and recommend improvements to systems and processes to enhance workflow and productivity
• Manage departmental operating expenses to stay within budget

Manage operational risks

• Respond effectively to emergency situations to ensure guest and staff safety
• Implement compliance management for data protection and organisational security in guest registration and financial transactions
• Report all emergencies and incidents immediately during night shifts with proper documentation

Team Management

• Provide mentoring and guidance to enhance staff work performance
• Conduct daily briefings to align team objectives and updates
• Maintain accurate daily operations records
• Participate in meetings as required

Required competencies and certifications

• Minimum 2 years of relevant experience
• Strong working knowledge of Opera system
• Proficiency in Microsoft Word, Excel, and Outlook
• Availability to work shifts including weekends and public holidays

Vita Partners is Asia-Pacific’s largest pan-regional pure-play life science, innovation and R&D real estate platform, backed Australian headquartered multinational real estate company Lendlease and leading US private equity growth investor Warburg Pincus. The platform focuses on investing, acquiring, developing, constructing, managing, and operating real estate projects in fast-growing life sciences, innovation and R&D real estate markets in Asia-Pacific. The company operates within two main segments – a high-barrier-to-entry life sciences project construction management business and a specialized investment management business. Since the 2000s, the project construction management business has worked on over 200 projects in Asia-Pacific for more than 100 blue-chip life sciences and pharmaceutical companies, with many repeat clients. The investment management business currently manages ~SGD 2 billion of AUM on behalf of institutional investors, with strong aspirations for growth within the region.

Responsibilities

Cost Planning & Estimation

• Lead the Function: Drive and manage the overall cost planning function for the business.
• Lifecycle Estimates: Prepare, develop, and maintain robust cost plans across all project stages, including order-of-magnitude estimates, elemental cost plans, pre-tender budgets based on user requirements/design specifications, and post-contract cost reports.
• Tender Pricing: Generate accurate, well-substantiated cost estimates for commercial tenders, budget costing exercises, and tender proceedings across a broad range of life sciences and pharmaceutical project types.
• Commercial Benchmarking: Perform rigorous cost evaluations and benchmarking to validate contractor and subcontractor pricing, ensuring value for money and alignment with market rates.
• Procurement Support: Support the strategic appointment of contractors through thorough analysis of tender submissions, bid comparisons, and negotiation support. Advise on procurement strategies, contractual arrangements, and suggest tenderers alongside potential pre-qualification criteria.

Contract Administration & Cost Control

• Works Administration: Administer works in progress, ensuring strict compliance with engineering specifications, drawings, and contract documents.
• Financial Tracking: Develop construction-stage elemental cost plans, prepare project cash flow forecasts, and provide approximate estimates of future cost increases or variations.
• Progress Valuations: Value monthly work progress, assess construction compliance, and recommend appropriate interim payments for contractors and subcontractors.
• Reporting & Analytics: Provide ongoing commercial advice, monthly financial statements, and cost-to-complete analyses to maintain effective cost control during construction. Submit final cost statements and detailed cost analysis under the contract.
• Accounts & Closeout: Prepare interim and final statements of accounts, warranties, bonds, and collateral documentation. Settle final accounts with contractors/subcontractors and certify final payments.
• Dispute Resolution: Assist the project management team in dispute resolution, claims analysis, and arbitration/litigation support.

Design Change Management & Variation Control

• Change Evaluation: Lead the cost management of design development. Accurately identify, evaluate, and price design changes from initial concept and tender drawings through to final construction issue documents.
• Variation Governance: Maintain a structured variation register and ensure all scope changes or variations are captured, assessed, valued, and reported to the project management and client teams in a timely, transparent manner, accounting for material or labour fluctuations.
• Scope Optimisation: Provide proactive commercial advice during design development to minimise scope creep and optimise cost outcomes without compromising project quality or GMP compliance requirements.

Research, Analysis & Benchmarking

• Database Management: Conduct in-depth market research and analysis to develop, maintain, and continuously improve internal cost databases, unit rate libraries, and elemental cost benchmarks relevant to life sciences and pharmaceutical construction.
• Data Integration: Analyse survey data, engineering drawings, specifications, procurement records, and historical project data to inform and substantiate cost estimates.
• Commercial Intelligence: Provide cost intelligence insights to support business development, feasibility studies, and client advisory engagements.

Commercial Strategy & Value Engineering

• Value Engineering: Recommend, develop, and evaluate alternative cost options and value engineering opportunities across design, procurement, and construction phases. Balance cost reduction against technical and regulatory requirements.
• Tendering Strategy: Contribute to the development and implementation of commercial strategies for tendering, procurement, and contract award. This includes packaging strategies and market engagement plans.
• Risk Mitigation: Support risk identification and quantification, providing commercial input to project risk registers, risk management plans, and contingency strategies.

Reporting, Governance & Compliance

• Regulatory Compliance: Ensure all cost planning and administration activities comply with Vita's internal commercial governance frameworks, client requirements, and applicable regulatory standards for GMP-regulated facilities.
• Continuous Improvement: Provide input into the continuous improvement of Vita's commercial policies, processes, templates, and best-practice guidelines across the PCM division.
• Audit Trails: Maintain thorough and auditable records of all commercial decisions, assumptions, correspondence, and approvals throughout the project lifecycle.

Stakeholder Engagement & Collaboration

• Trusted Advisor: Build and maintain productive working relationships with clients, contractors, subcontractors, design consultants, and internal project teams, serving as a trusted commercial advisor throughout the project lifecycle.
• Consultant Management: Coordinate directly with external cost consultants and specialist advisors, managing deliverable quality, consistency, and alignment with Vita's commercial standards.
• Commercial Representation: Represent Vita's commercial interests in client-facing meetings, design reviews, tender interviews, and post-contract negotiations with professionalism and authority.
• Mentorship: Provide coaching, mentoring, and technical guidance to junior commercial team members, fostering a high-performance, knowledge-sharing culture within the PCM commercial function.

Knowledge, Skills & Experience

Educational & Professional Qualifications

• Degree: Degree-qualified in Quantity Surveying, Civil or Mechanical Engineering, or a closely related discipline.
• Professional Accreditation: Membership of, or active progress towards, a recognised professional body such as RICS (Royal Institution of Chartered Surveyors), AIQS (Australian Institute of Quantity Surveyors), or equivalent is strongly preferred.
• Postgraduate Education: Postgraduate qualifications in Construction Management, Project Management, or Engineering Economics are advantageous.

Work Experience

• 8 to 12 years of substantive, post-graduation experience in construction cost planning and estimation, with demonstrated progression in seniority and scope of responsibility. Candidates with relevant experience and advanced commercial leadership capability will be considered at the Cost Planning Manager (CPM) level.
• Proven experience independently managing cost planning across complex, multi-disciplinary, large-scale construction or fit-out projects from feasibility through to practical completion.
• Experience within the life sciences, pharmaceutical, biotechnology, or advanced manufacturing sectors is highly regarded. Candidates with GMP-regulated project exposure will be prioritized.
• Demonstrated proficiency in EPCM project delivery methodologies, including involvement across engineering, procurement, and construction management phases.

Technical Knowledge & Skills

• Construction Economics: Advanced knowledge of construction cost planning principles, elemental cost analysis, and construction economics as applied to complex industrial and specialized facilities.
• Multi-Disciplinary Engineering: Sound understanding of engineering disciplines relevant to life sciences projects, including mechanical, electrical, plumbing (MEP), process, civil, structural, and architectural works.
• Regulatory Knowledge: Familiarity with GMP regulatory frameworks and the implications for design, specification, procurement, and construction cost within cleanroom and pharmaceutical manufacturing environments.
• Document Interpretation: Demonstrated ability to read and interpret engineering drawings, specifications, schedules, and contract documentation across multiple design disciplines.
• Industry Software: Working proficiency with industry-standard estimating and cost management software and tools.

We're seeking a motivated and experienced Wholesale Sales Representative to help drive sales growth for our bakery/cake business. The successful candidate will be responsible for developing and maintaining relationships with wholesale customers, identifying new business opportunities, and increasing sales revenue.

Key Responsibilities:

1. Customer Relationship Management:

- Develop and maintain strong relationships with existing and potential wholesale customers, including cafes, restaurants, and specialty food stores.

- Understand customer needs and provide tailored solutions to meet their requirements.

2. Sales Growth:

- Identify new business opportunities and pursue leads to drive sales growth.

- Develop and implement sales strategies to increase revenue and expand customer base.

3. Product Knowledge:

- Develop in-depth knowledge of our bakery/cake products, including ingredients, pricing, and production capabilities.

- Provide product information and samples to customers as needed.

4. Order Management:

- Manage and coordinate wholesale orders, ensuring timely delivery and satisfaction of customer requirements.

- Resolve any issues or complaints related to orders or deliveries.

5. Reporting and Communication:

- Provide regular sales reports and updates to the Sales Manager or Owner.

- Communicate effectively with internal stakeholders, including production and logistics teams.

Requirements:

1. Experience: Proven experience in wholesale sales, preferably in the food or bakery industry.

2. Skills:

- Excellent communication and negotiation skills.

- Strong relationship-building and customer service skills.

- Ability to work independently and as part of a team.

- Basic knowledge of bakery/cake products and ingredients is an advantage.

3. Qualifications:

- No specific qualifications required, but a degree in business, marketing, or a related field is an advantage.

Job Summary

• This role is responsible for product line management and contribution to defining business plans and growth strategies. The role collaborates with sales teams to ensure seamless execution of category plans while monitoring KPIs and sales performance. The role demonstrates a deep understanding of product categories and acts as an expert in providing directions and guidance for process improvements and establishing policies.

Responsibilities

• Leads overall engagement with one or several sales teams with limited oversight from the manager in accordance with the organization’s policies and procedures.

• Contributes and actively participates in defining the category business plan and strategies to drive growth and profitability.

• Collaborates with various internal teams from marketing, sales, and finance to ensure seamless execution of category plans.

• Monitors key performance indicators (KPIs) and sales performance to identify areas for improvement and develops action plans accordingly.

• Demonstrates a deep understanding of product categories, business management, and sales challenges and strategies.

• Gathers and analyzes customer feedback and data to understand customer needs, preferences, and pain points, and translates insights into actionable improvements.

• Build relationships and represents the team at a senior level with the sales force and other partners.

• Holds responsibility for product line and quota management for a significant share of the product range or a specific customer segment.

• Oversees functional responsibilities in one or several areas such as market analysis, marketing engagement, etc.

• Leads the partnership engagements with external IT vendors.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 7-10 years of work experience, preferably in category management, P&L management, or a related field.

Our client is a mid-sized statutory/government-linked organisation in Singapore. They are looking for a senior HR leader to head their HR function.

Key Responsibilities

• Lead the full spectrum of HR strategies covering talent acquisition, onboarding, L&D, retention, and employee relations
• Develop and implement HR policies, performance appraisal frameworks, and employee handbooks
• Build competitive Reward & Recognition programmes to retain top talent
• Oversee accurate payroll processing and CPF contributions
• Handle grievances, dispute resolution, and collective bargaining where applicable
• Drive HR digitalisation and process improvement initiatives
• Ensure compliance with Singapore employment laws and regulations
• Partner with external stakeholders to build talent and intern pipelines
• Support leadership in employee engagement, wellness, and culture-building initiatives

Requirements

• Degree in Human Resources Management, Business, or related discipline
• Minimum 8 years of relevant HR experience with supervisory responsibilities
• Strong knowledge of HR principles, practices, and Singapore employment law
• People-centric, collaborative, and able to engage effectively at all levels
• Able to multitask and deliver under tight deadlines
• Proficient in HR systems and Microsoft Office (Word, PowerPoint, Excel)

The Incident Manager will be responsible for managing and coordinating all migration-related incidents during and after application cutover activities. The role ensures timely resolution, stakeholder communication, and operational stability throughout the migration lifecycle. Backup Change Manager.

Key Responsibilities

• Track, manage, and coordinate migration-related incidents during cutover and post-migration phases.
• Act as the central point of coordination for ongoing issues, escalations, and resolution tracking.
• Facilitate incident triage calls with technical teams, vendors, and client stakeholders.
• Monitor incident progress and ensure timely updates are communicated until closure.
• Maintain incident logs, action trackers, and status reporting dashboards.
• Escalate critical issues appropriately to ensure service restoration within agreed timelines.
• Coordinate root cause analysis and post-incident review activities.
• Provide regular operational updates to project leadership and stakeholders.
• Support stabilization activities during hypercare periods following migration.
• Provide backup support for Change Management activities during heavy pre-migration periods.

Required Skills & Experience

• Strong understanding of ITIL Incident Management processes.
• Experience managing incidents in enterprise IT or migration environments.
• Excellent coordination, communication, and stakeholder management skills.
• Ability to manage high-severity incidents under pressure.
• Familiarity with ITSM tools such as ServiceNow or equivalent.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• ITIL Foundation certification or equivalent.
• Experience supporting migration cutovers or large-scale infrastructure/application transitions.

Knowledge of operationalsupport and service restoration processes

Job Purpose

Steer complex EPC/EPCM projects through all phases—front‑end engineering (FEED), detailed design, procurement, construction and commissioning—while safeguarding schedule, budget and quality.

Key Accountabilities

1. Project Planning & Mobilization

• Lead development of FEED deliverables: Basis of Design, PEP (Project Execution Plan), PSSR (Pre‑Start Safety Review).
• Establish WBS, RACI matrix and master schedule (integrated across design, procurement, site).
• Onboard consultants, vendors and key subcontractors; ensure contract terms align with scope and risk allocation.

2. Execution & Performance Monitoring

• Coordinate internal and external interfaces: technical disciplines, construction, logistics, client teams.
• Chair weekly progress meetings, oversee action‑item closure, track Earned Value and schedule variance.
• Manage budget forecasting: monthly cost‑to‑complete, estimate at completion (EAC) and change‑order management.

3. Quality, HSE & Compliance

• Verify that QA/QC plans, inspection and test plans (ITPs) and non‑conformance reports (NCRs) are implemented.
• Monitor HSE KPIs to ensure site compliance with Permit‑to‑Work and WSH regulations.

4. Stakeholder & Client Management

• Serve as primary client interface: attend design reviews, variation meetings and management of change (MOC) workshops.
• Maintain high client satisfaction (≥ 8/10), manage expectations and resolve escalations

Qualifications & Experience

• B.Eng or BSc in Engineering/Construction Management; PMP or equivalent certification preferred.
• 10+ years in EPC/EPCM project delivery with at least 3 years as lead PM on multi‑discipline projects.
• Hands‑on experience in FEED, HAZOP (Hazard and Operability study) facilitation and commissioning.

Core Competencies

• Robust planning & scheduling skills (MS Project).
• Analytical mindset with strong commercial and contractual awareness.
• Highly effective communicator, adept at building cross‑functional alignment.
• Negotiate scope changes and manage high-stakes client communication.

Fleek TCM is a beauty salon located at Jurong west.

We offer a huge variety of hair services & other beauty services such as facial and TCM treatments. We require new enthusiastic candidate who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for Full Time position as follows:

1) Beautician

2) Beauty Consultant

3) Sales Manager

4) Hairstylist

5) Senior Hairstylist

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge
- Hair Service knowledge: cutting, designing, re bonding, coloring, hair treatments, washing and etc

- Must hit personal sales target and group targets
- Prefer Chinese candidate as mostly our customer are chinese speaking.

Project Manager

Work Location: Changi

Project Office at 33 Maude Rd, Singapore 208344 (Lavender area)

Working days: 5.5 days 8am to 5pm, alt sat full day

Salary: $8000 to $13000 (depends on experience)

Requirement

• Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 10 years of Experience.
• Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description & Requirements

The Orchard Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -

Assistant Manager Front Office

The Assistant Manager shall assist the Duty Manager to run the department to ensure a smooth operation at all times.

He/she shall assist in the daily running of the department in line with the company's expectations, maintaining high standards and at the same time, be wary of the business environment and adjust accordingly when needed. 

He/she shall also be assigned to overlook associates on work procedures and paperwork and ensure that the counter and lobby are always kept cleared and guests are well taken care of.

Reporting to the Front Office Managers and the incumbent will be responsible to:-

Operations

• Be well-versed in the Front Office operational procedures & PMS and guests key card system software.

• Ensure room categories are balanced.

• Control rooms situation at the desk and giving clear direction to associate on rooms.

• Supervise Guest Service Executive jobs and procedures.

• Perform weekly night shift duties when needed.

• Cover Group Coordinator and Guests Relations duties when needed.

Administration

• Ensure reception traces a resolved during shift. 

• Participate actively in daily briefings to ensure essential information are relayed to the team members.

• Ensure rooms are blocked according to guests’ preferences and requests for all Front Office sections.

• Ensure all groups resumes are read through and understood, and group rooms blocked according.

Lobby Service

• Conduct regular lobby walks to establish rapport with in-house guests.

• Ensure guests are attended to and queue managed accordingly together with the Duty Manager.

• Analyse and response to guests’ needs accordingly and report major feedback to Duty Manager. 

• Act immediately to resolve any negative feedback from guest and feedback to duty manager for a follow up.

• Manage and improve guest reviews score.

Staff Training & Development

• Participate actively on new colleagues training (shadow system) based on induction program.

• Ensure grooming standards of all associates.

• Ensure Guest Service Executives are aware of SOPs and remind if necessary.

Control

• Ensure proper understanding of Cashier closure procedures.

• Ensure proper control measure is in place to check associates closing paperwork.
  

Cash Floats

• Ensure cash float agreement is read and understood.

• Ensure associates floats’ are counted prior and after their shift.

Requirements:-

• Diploma in Hotel Management or equivalent

• At least 2 years in similar position or equivalent capacity in Hotel Industry

• Good organizational skills, ability to prioritize workload and handle pressure

• Good leadership with strong interpersonal and communication skills

• Adaptable, determined and be someone who wants to be in a fast-paced environment that promotes changes and drive for achievements

About the Role

We are looking for a Global Social Media & Community Operations Executive to help grow and manage our global online presence and user communities.

This role will focus on global social media operations, community engagement, localization, and user growth across different regions and markets.

You will be responsible for community growth, user engagement, content operations, user feedback collection, and helping improve brand awareness globally.

Experience in internet products, travel tech, startups, or cross-border businesses is highly preferred.

Responsibilities

Social Media Operations

• Manage and operate company social media accounts across different regions and markets
• Create engaging content and localized community campaigns
• Plan and execute content calendars and growth initiatives
• Monitor platform trends, user behaviors, and localized market insights
• Support influencer/KOL collaborations and community seeding activities

Community Growth & Engagement

• Build and maintain active user communities globally
• Engage with users through comments, discussions, and community channels
• Recruit and manage beta testers, ambassadors, and early users
• Improve community engagement, retention, and user trust

Localization & Market Adaptation

• Support localized social media and community strategies for different countries and regions
• Help adapt content, communication styles, and campaigns for local audiences
• Collect regional user insights and market feedback

User Feedback & Product Insights

• Collect and organize real user feedback from social platforms and communities
• Identify user pain points and product improvement opportunities
• Work closely with product, growth, and operations teams to improve user experience
• Prepare simple reports summarizing user insights and market trends

Brand & Reputation Management

• Help improve global brand awareness and online reputation
• Maintain positive relationships with users and communities
• Handle basic moderation, issue escalation, and community sentiment management

Requirements

• Familiar with global social media ecosystems and online communities
• Strong understanding of internet culture and community behavior
• Experience in social media operations, community management, or content operations is preferred
• Self-driven, proactive, and comfortable working in a fast-paced startup environment
• Able to communicate with international users and communities

Bonus Points

• Experience in localization or international market operations
• Experience managing online communities or social media growth
• Experience in travel, eSIM, SaaS, fintech, or internet products
• Understanding of growth marketing, user acquisition, or KOL operations
• Experience working with global users or international markets

Key Responsibilities

• Lead the end-to-end execution of events, including planning, coordination, and on-site delivery
• Work closely with stakeholders to ensure events are aligned to business objectives and delivered smoothly
• Develop and manage content across channels (e.g. digital, social, internal communications)
• Support video content creation, including ideation, scripting, editing and production of videos
• Leverage AI tools and digital platforms to enhance content creation, efficiency, and reach
• Coordinate with internal teams and external vendors to ensure timely execution
• Ensure consistent messaging and brand alignment across all activities

Requirements

• Proven experience in event management and execution (end-to-end)
• Strong interest and passion for events and brand experiences
• Good understanding of digital marketing and content creation, including video
• Familiarity with AI tools and emerging technologies in marketing and creative production tools such as Canva, Premier Pro, Capcut etc.
• Strong organisational and project management skills
• Excellent communication and stakeholder management skills
• High energy, positive attitude, and ability to thrive in a fast-paced environment

Others:
Location: Raffles Place

Working Hours: 9am to 6pm (Mondays to Fridays)
Salary: up to $6000

Interest applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

About the Role

Weare looking for someone who can lead the evolution of our retail stores to alifestyle and identity-led experience where people genuinely want to visit,talk about, and return to. This role will lead that transformation.

Thisrole sits at the intersection of retail, culture, community, events, anddigital engagement.

Youwill help bring our stores to life through engaging activations, culturallyrelevant campaigns, creator collaborations, and memorable customer experiencesthat attract both existing LEGO fans and entirely new audiences.

Youwill play a key role in shaping the launch and ongoing energy of our upcomingflagship store.

Thisis not a traditional retail marketing role.

Weare looking for someone who understands how physical retail, social media,fandoms, creators, and culture connect to create excitement, engagement, andrepeat visitation.

What You’ll Be Responsible For

1. In-Store Experiences & Activations

• Plan, design, and execute engaging in-store experiences, launches, events, and seasonal activations
• Create experiences that encourage customers to visit, interact, and return regularly
• Coordinate activation rollouts across multiple store locations
• Work closely with store teams to ensure smooth and high-quality execution

2. Community & Audience Growth

• Drive engagement with new customer groups beyond traditional LEGO shoppers
• Develop community engagement initiatives across families, collectors, students, creators, tourists, and lifestyle audiences
• Build repeatable engagement concepts that create excitement, belonging, and return visits
• Strengthen relationships with local LEGO fan and creator communities

3. Digital & Physical Integration

• Support the creation of engaging content across social platforms
• Amplify in-store experiences through content, creators, community engagement, and social sharing
• Help turn physical retail experiences into highly shareable digital moments
• Identify culturally relevant story telling opportunities and trends that connect with audiences

4. Cultural & Lifestyle Campaigns

• Build and execute a 12-month cultural and identity calendar across themes such as gaming, football, motorsport, film, creativity, flowers, architecture, art, and pop culture
• Translate cultural moments and global LEGO campaigns into locally relevant retail experiences for Singapore audiences
• Coordinate collaborations and partnership activations

• Support event logistics and operational planning
• Manage timelines, communications, and campaign execution across activations and partnerships
• Build strong working relationships with key external stakeholders

5. Commercial Performance

• Understand how marketing and customer experience activity supports retail performance including traffic, conversion, basket size, and repeat visitation
• Help drive footfall, customer engagement, membership growth, and customer retention
• Balance creativity with practical execution, scalability, and operational realities
• Support initiatives that contribute to measurable store performance

6. Marketing Function Leadership

• Provide direction, prioritisation, and leadership across the company’s marketing activities
• Manage and support the Senior Marketing Executive across campaign execution, social media, digital marketing, and operational coordination
• Oversee marketing planning and prioritisation across campaigns, activations, launches, and seasonal initiatives
• Ensure marketing activity is aligned across stores, campaigns, activations, partnerships, and digital channels
• Help improve the consistency, creativity, and effectiveness of the company’s overall marketing output
• Coordinate with internal stakeholders, external partners, agencies, and store teams to ensure timely execution

• Pleases customers by providing a pleasant dining experience.
• Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen.
• Executes cold food production in accordance with standards of plating guide specifications.
• Attends to the detail and presentation of each order.
• Places and expedites orders.
• Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals.
• Completes hot meal preparation by grilling, sautéing, roasting, frying, and broiling ingredients and assembling and refrigerating cold ingredients.
• Adheres to proper food handling, sanitation, and safety procedures; maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required; and maintains appropriate dating, labeling, and rotation of all food items.
• Stores leftovers according to established standards.
• Coordinates daily food supply inventory for cafeteria. Submits order to supervisor.

Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.

Key Responsibilities

1. Event Planning & Execution:

• Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.

• Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).

• Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.

• Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.

2. Team Leadership & Development:

• Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.

• Foster a culture of excellence, teamwork, and proactive service.

• Conduct regular performance reviews and identify training needs to enhance team skills.

3. Operational & Financial Management:

• Manage the banquet department's budget, including labor costs, inventory, and equipment.

• Ensure careful control of inventory for china, glassware, silverware, and linen.

• Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.

• Implement cost-control measures without compromising the quality of guest experience.

4. Quality Assurance & Guest Relations:

• Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.

• Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.

• Handle guest feedback professionally and implement corrective actions where necessary.

• Uphold the hotel's sustainability initiatives within banquet operations.

5. Administrative Duties:

• Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).

• Ensure compliance with all hotel policies, procedures, and statutory requirements.

Qualifications & Experience

• Minimum Diploma in Hospitality Management, Business Administration, or a related field.

• At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.

• Proven track record of successfully managing high-profile and high-volume events.

• In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.

• Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).

Personal Attributes & Skills

• Exceptional Leader: Inspirational, decisive, and able to perform under pressure.

• Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.

• Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.

• Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.

• Problem-Solver: Able to think quickly on your feet and provide effective solutions.

• Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.

Additional Information

• 5-day work week

• AWS and Performance Bonus

• Annual Leave from 16 days

• Up to 50% Associate Dining & Accommodation Discounts at Group Properties

• Referral Incentive of S$1,000*

• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 6 to 12 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As a Senior Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 5 to 10 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

TechX Ventures (TXV) is HTX’s strategic vehicle for advancing Singapore’s leadership in the Public Safety and Security (PSS) domain. By integrating global convening platforms with Hatch’s innovation incubation capabilities, TXV acts as a catalyst for ecosystem development, strengthening both Singapore’s security capabilities and its international standing in Science and Technology for PSS.

As TXV grows into a global player, TXV’s shared services will serve as the foundation enabling innovation incubation, large-scale event delivery, strategic partnerships, and commercial scaling.
https://techx.sg/

Role Overview

● We are seeking an accomplished Head, Corporate Services to establish and lead TXV’s operational backbone.

● Reporting to the CEO, the Head will design and oversee integrated systems, governance frameworks, and enabling functions across all TXV units — Innovations (Hatch), Ecosystem Events, Business Development, and Marketing.

● This role is critical in ensuring TXV’s growth from a fast-emerging organisation into a sustainable, scalable enterprise that delivers on Singapore’s strategic PSS objectives.

Key Responsibilities

Strategic Leadership & Organisational Governance

• Provide strategic leadership across Corporate Services to enable TXV’s organisational goals and long-term growth.
• Design and implement integrated operational, financial, and governance frameworks that support TXV’s role as a national strategic vehicle for PSS.
• Establish enterprise-wide governance structures, risk management frameworks, and compliance mechanisms aligned with national standards and internal policy requirements.
• Drive operational excellence initiatives to enhance productivity, cost efficiency, and stakeholder satisfaction.

Financial Management, Audit & Compliance

• Lead all aspects of financial management, including budgeting, forecasting, financial planning, and performance monitoring across business units.
• Oversee statutory and internal audits, ensuring full compliance with accounting standards, government reporting requirements, and organisational policies.
• Develop and enforce financial governance frameworks supporting sustainable growth, fiscal discipline, and risk mitigation.
• Manage procurement governance, contract reviews, and financial controls.
• Determine and review tax strategies to ensure alignment with business goals and TXV’s reserves policy under HTX.

IT, Digital Infrastructure & Cybersecurity

• Oversee digital infrastructure strategy, covering innovation systems, event platforms, CRM, marketing technologies, and enterprise systems.
• Ensure compliance with cybersecurity standards, data protection requirements, and secure handling of PSS, IP, and international partner data.
• Lead digital transformation efforts to strengthen data-driven decision-making and operational scalability.

Legal, Policy & Regulatory Affairs

• Manage legal affairs, contracts, and corporate compliance in partnership with TXV’s legal counsel (Bethel Chambers).
• Ensure compliance with relevant Singapore regulations, PSS security requirements, and international IP standards.
• Coordinate with government legal advisors and external counsel on regulatory, policy, and risk issues where necessary.

Facilities, Administration & Business Continuity

• Work closely with the Facilities and Administrative Manager to oversee facilities management across corporate offices, Hatch innovation spaces, and event venues.
• Develop workplace and space-use strategies that promote high performance and collaboration.
• Manage administrative functions including vendor management, logistics, and business continuity planning.

Cross-Functional Integration & Operational Support

• Support SVP, Innovations with innovation portfolio governance and tech commercialisation operations.
• Support SVP, Ecosystem Events with operational systems to enable world-class event delivery.
• Support VP, Corporate with partnership systems, CRM frameworks, analytics, subscriptions, and revenue operations.
• Provide infrastructure, people strategy, and operational support to marcomms, client experience, and service delivery teams for campaigns, content, and engagement initiatives.

Human Resources & Organisational Development

• Provide leadership for HR strategy, including workforce planning, talent acquisition, performance management, compensation frameworks, and organisational development.
• Partner closely with SVPs,VPs and HRBP to attract and retain top-tier talent across innovation, ecosystem events, and business functions.
• Champion employee engagement, organisational culture, and change management initiatives that strengthen collaboration and agility.

Performance Management & Continuous Improvement

• Work alongside the VPs and SVPs to HRBP to establish and manage enterprise-wide performance metrics, reporting structures, and operational dashboards.
• Lead continuous improvement initiatives that enhance cross-unit collaboration, efficiency, and scalability.
• Champion organisational change initiatives that support TXV’s national and international growth objectives.

Required Qualifications & Experience

• Minimum 8+ years of senior leadership experience in corporate services, finance, audit, governance, or multi-unit operational management roles.
• Demonstrated success in establishing governance systems, scaling operations, and driving organisational transformation.
• Strong understanding of government-linked operations, regulatory frameworks, and public-sector compliance.
• Experience across operations functions such as innovation, events, business development, and marketing.
• Expertise in financial management, audit, HR strategy, legal compliance, and IT governance.

Key Competencies

• Strategic and systems-thinking mindset with the ability to design scalable, integrated corporate frameworks.
• Strong governance, audit, and policy development experience.
• Financial acumen in budgeting, forecasting, audit oversight, and performance management.
• Strong compliance, risk management, and regulatory knowledge.
• Proficiency in digital transformation and data-driven operations.
• Excellent communication and stakeholder management skills across government and industry.
• Leadership presence with the ability to influence, integrate, and drive cross-functional collaboration.

Working Location: Alice@ Mediapolis (Have shuttle bus from One North and Buona Vista)

Please note that your personal data disclosed to TechX Ventures Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisionsof the Personal Data Protection Act 2012.

Guest Relations Manager will be responsible for effectively and efficiently manage guestand customer inquiries and ensure all guests are recognized and welcomed anddeliver the highest possible standards of service and being pro-active inmaintaining and/or improving turnover.

Day to day Responsibilities:

• Responsible for the entireGuest Relations department procedures and processes.
• Ensure that Guest Relationdepartment are working aligned with established procedures and processes tosustain consistency.
• To ensure all telephonecalls are handled politely, timely and efficiently. Ascertaining and accuratelymeeting the caller’s needs.
• Ensure consistentcommunication from the department to the Manager on duty. In that all customerrequests and feedback are responded to promptly and efficiently.
• Ensure constant deliveryof excellent customer service
• Increase repeat businessthrough relationship building and interaction.
• Actively seekopportunities to increase revenue.
• Understand the competitivemarketplace through analysis of trends and data and build strategic approach tomanage trends.
• To communicate and trackreservations and special requests made by the guests, coordinating with therelevant departments head to ensure seamless execution
• Responsible on daily tasksof Hostess/Host and Reservation.
• Responsible for the dailytable reservations & allocations.
• Review booked reservationsand arrival reports daily.
• Ensure smoothcommunication in regard to bookings and occupancy.
• Performs other dutiespertinent to this job as assigned.

Technical Skills

• Strong computer literacy,particularly in Microsoft Office and Windows applications.
• Experience with restaurantPOS systems, reservation platforms, and operational managementsystems.

Knowledge, Skills, andExperience

• Minimum 3 - 4 years ofsimilar experience within a high-end, high-volume restaurant bar or luxuryhospitality environment.
• Prior experience in SevenRooms system will be an added advantage
• Fluent in English andexcellent communication and management skills
• Excellent planning and budgetary skills
• Good business awarenessincluding external markets and competitor positions
• Prior experience in nightlife or high-volume restaurants
• Able to work in fast-paced environments and require to commit to shifts that extend up to midnight and weekends.

Job Description

• Key member of IT Operations team that manages the Company's IT infrastructure and services, including end-user computing.
• Manage and govern IT infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters.
• Manage or to be involved infra related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities.
• Part of the IT Operations team to perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, change requests and application support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution complies with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base.
• System and network patching, capacity and performance management.
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the Company guidelines and established processes.

Job Requirements

• Degree in Engineering/Business/Finance/Computer Science or equivalent.
• Minimum 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools.
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage.
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills.
• Fluent in English, both spoken and written.

Key Responsibilities

• Support the development and implementation of corporate communications strategies aligned with the firm’s objectives;

• Provide sound communications counsel and collaborate with internal stakeholders to ensure alignment and consistency in corporate messaging across all channels;

• Oversee awards programme, including managing timelines and submissions;

• Draft, edit and proofread a range of corporate materials including publications, award submissions, media releases, web articles and EDMs;

• Manage and update the firm’s website, social media platforms and intranet with accurate and engaging content;

• Contribute to the development and production of brand content, such as corporate videos and marketing collateral;

• Assist with media relations, including facilitating media requests and supporting media coverage opportunities;

• Manage and coordinate key corporate events;

• Guide junior team members, ensuring smooth execution of day-to-day activities.

Requirements

• 5 to 8 years of relevant professional experience, with some supervisory responsibilities;

• Degree in Communications, Marketing, Journalism or Business;

• Excellent interpersonal and communication skills, with experience in stakeholder engagement at all levels;

• Strong project management skills, with ability to manage multiple deadlines in a fast-paced environment;

• Excellent writing, presentation, and visual communication skills;

• Experience in managing digital platforms, public relations, and media relations;

• Design and architecture industry experience is a plus.

What You Will Do:

Lead the development of the Best-in-Class (BiC) strategic roadmap for core segments

Develop the BiC strategic framework for the Institutional key segments (start with Lodging)

Support the EES BiC global activation strategy

Support T20 / E15 / L10 BiC activation strategy globally in support of regional and market leadership

Actively coordinate regional customer segment activities (customer at the center)

Market Understanding & Strategy

Actively works with teams to have broad understanding of market -- competitive as well as customer insights -- and transferring that knowledge into actionable strategies.

Effectively bring together fact-based market, customers, and internal business insights to clearly identify and prioritize the regional strategies (short- and long-term) to maximize market penetration and profitability.

Portfolio & Innovation

Partner closely with R&D to develop innovation and products based on a thorough understanding of customer needs as part of Phase Gate process. 

Lead innovation launches in the region in collaboration with individual Market Marketers

Digital

Adapt and localize digital initiatives that are defined by Global Institutional

Lead and continue building the Center of Excellence for Regional & Global Business

Coordinate core innovation programs

Support market owned implementation and activation

Provide guidance on portfolio management

Coordinate the global Institutional sustainability strategy in partnership with the Enterprise Sustainability team

Sales Execution & Total Value delivery

Strong partnership with selling organization and connects marketing strategies to sales goals.

Partner with Global & AP Marketing and the region sales team to develop and implement a comprehensive communication and promotion plan which communicates our value proposition to the sales teams and customers in a compelling way in the market.  These may include marketing collateral, training, conferences, promotions, newsletters, marketing & sales initiatives, digital marketing, etc.

Requirements:

• Bachelor degree with at least 10 years of broad marketing experience

  Successful track record of developing multi-channel marketing strategies that support long-term, enterprise-wide goals and objectives.

  Strategic and visionary leader with ability to collaborate and influence all levels of global stakeholders, including Executive Leadership.

  Experience with transformative business and innovation initiatives

• Strong communication and interpersonal skills, experienced with Executive presentations

• Talent Leader; passion for talent development with experience building diverse high performing teams
• Strong agility and resiliency with ability to effectively work under pressure and meeting deadlines with changing priorities

• Strong Ecolab business acumen; understanding of customer insights, industry trends and competitive landscape

• Global knowledge and work experience across various Regions

Job Summary

Develops and executes integrated digital marketing strategies and multi-channel campaigns. Manages content, budgets, partnerships and performance analysis, while guiding the team and aligning marketing efforts with business goals.

Job Responsibilities

• Develop and execute integrated marketing strategies to drive brand awareness, lead generation, and business growth.
• Plan, manage, and optimize multi-channel marketing campaigns across digital, social media, email, and website.
• Analyze campaign performance and provide actionable recommendations to improve ROI and marketing effectiveness.
• Manage marketing budgets and ensure cost-effective allocation of resources.
• Lead content strategy and oversee content creation across Instagram, TikTok, Facebook, LinkedIn, and other relevant platforms.
• Oversee website content, EDM campaigns, SEO initiatives, and online promotions.
• Monitor digital analytics, customer insights, and market trends to identify growth opportunities.
• Support the events, workshops, roadshows, and promotional activities.
• Manage relationships with vendors, sponsors, media partners, influencers, KOLs, and external agencies.
• Ensure consistent brand positioning and messaging across all marketing channels.
• Collaborate closely with Sales, Operations, and Products to align marketing initiatives with business objectives.
• Present marketing plans, campaign performance, and recommendations to management.
• Provide guidance and mentorship to marketing executives and interns.
• Drive process improvements and marketing best practices within the department.
• Additional tasks may be assigned as and when required.

Job Requirements

• Diploma or Degree in Marketing, Communications, Business, or related discipline.
• 3–5 years of experience in digital marketing, social media marketing, or integrated marketing.
• Proven experience in campaign planning, digital advertising, and content strategy.
• Strong understanding of Google Analytics, SEO, EDM, and social media platforms.
• Strong project management, communication, and management skills.
• Leadership experience or experience mentoring junior team members is preferred.
• Proficient in content creation, video editing, and marketing analytics tools.

Role: Boutique Manager - Zenith Singapore

Reporting to the Brand Director, Zenith S.E.A, the Boutique Manager is fully responsible for the management and performance of the store and is a key contributor in seeking new business opportunities.

Thanks to strong technical, interpersonal and managerial skills, the Boutique Manager is responsible for meeting sales objectives and building long lasting and loyal relationships with clients by providing them with a unique, luxurious and unforgettable shopping experience.

Key Responsibilities

Performance Management and Business Development

• Achieve and surpass the boutique targets in alignment with the brand’s retail strategy.
• Analyze business performance, propose actionable strategies, and implement plans to improve results and drives sales across each product category.
• Optimize profitability by effectively managing the cost.
• Provide sales leadership to the team by setting clear performance target and defining the relevant KPIs for the team members.

Store Management

• Act as a brand ambassador, engaging with VIP clients, new customers, and walk-in clients to deliver an exceptional experience at all times.
• Oversee the overall appearance and maintenance of the boutique, ensuring it aligns with brand guidelines and concepts, including the timely implementation of visual merchandising.
• Ensure inventory management is at the optimal.

Store Operation Management

• Actively ensure accuracy of monthly, quarterly and yearly stock taking, with no stock discrepancies.
• Weekly follow up with regional head office for stock replenishments and active order requests.
• Ensure the maintenance of all boutique timepieces when necessary, such as changing of straps, polishing, servicing.

Financial Control & Cash Registry

• Ensure compliance with procedures and with legal, fiscal and customs regulations and cash registry.

Reporting

• Provide timely reporting of sales (daily, monthly) to Brand Director.
• Streamline processes in existing operations to define action plans for implementation.

Team Management

• Ensure monthly staff programs are planned and communicated to regional office.
• Responsible for integrating and training new and existing team members.
• Conduct daily briefing to ensure target achievement and communication and foster a motivated and proactive working environment.
• Responsible of planning the monthly roaster.
• Ensure proper grooming in accordance with boutique guidelines.
• Consistent coaching of team members to achieve individual and collective objectives, through daily team meetings, on the job trainings, appraisals, training, task allocation, and feedback on expectations.

CRM Related Activities

• Develop and maintain strong client relationship through effective CRM activities with close follow up with existing and new clients.
• Nurture the recruitment of VIP clients and prospects and promptly address clients’ concerns.
• Monitor the achievement of CRM KPIs, ensuring the execution of the Brand’s CRM strategy by all team members.

Candidate’s Profile

We are seeking a candidate with a minimum of 8 years of extensive experience in luxury retail operations, including at least 5 years in relevant leadership capacity. The ideal candidate should thrive in a multicultural team environment, demonstrate strong leadership skills, and possess fluency in one or more languages (in addition to English) to effectively support our diverse workforce.

The candidate will have a proven track record of successfully managing high-profile clients from diverse cultural backgrounds. Experience in the high-end luxury watch industry is a plus.

The successful candidate will be agile, adaptable, and able to perform effectively under pressure. Strong interpersonal skills, attention to detail, and a proactive, can-do attitude are essential. A creative mindset is crucial to drive innovation, think strategically, and approach challenges with a disruptive and forward-thinking perspective.