• End-to-End Ownership & Business Impact
• Blend of Technical & Leadership Exposure

About Our Client

This organisation operates within the insurance industry and is recognised for its strong presence and operational excellence. With a significant workforce, it is committed to delivering innovative solutions and maintaining high service standards.

Job Description

• Manage the delivery of IT development services to support business objectives effectively.
• Collaborate with stakeholders to understand and address technology requirements.
• Oversee the performance of the IT development team, ensuring adherence to agreed service levels.
• Implement and maintain processes to ensure the quality and efficiency of development services.
• Monitor and report on service performance, identifying opportunities for improvement.
• Ensure compliance with industry standards and regulatory requirements within the insurance sector.
• Coordinate with external vendors and partners to deliver integrated IT solutions.
• Support the Technology department in achieving strategic goals and objectives.

The Successful Applicant

A successful IT Developer Service Manager should have:

• A strong background in IT service management, preferably within the insurance industry.
• Proven experience in managing IT development teams and delivering technology solutions.
• Excellent problem-solving skills with the ability to identify and implement improvements.
• Proficiency in managing stakeholder relationships effectively.
• Knowledge of regulatory and compliance standards relevant to the industry.
• A results-oriented approach with a focus on delivering value to the organisation.

What's on Offer

• Fixed-term contract with the opportunity to make a significant impact in the Technology department.
• An opportunity to work in the heart of London within the insurance industry.
• Be part of a company that values innovation and operational excellence.

If you are a motivated IT Developer Service Manager looking for a rewarding role in the insurance industry, we encourage you to apply today!

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-042026-7003197

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N   

You will be a key technology partner to our customers in the Defence sector to thrive on developing the next breakthrough for the defence and security of Singapore. Working closely with the Customer, Project Manager and Technical Lead, you will be part of a project management team as part of an overall project implementation.

Be Part of Our Success

• Project Manager shall be suitably qualified personnel with experience to lead and interface with the different teams (eg. System Infrastructure team, Security Team, and Application team).
• Be the POC to present at all progress meetings, he/she shall report the progress to the Authority and Management in Steering Comms Meeting.
• Lead an engineering team to review, modify, design and implement the new and existing system, meeting the agreed timeline and budget.
• Good communication skills and able to work independently.
• Work with various department managers and Project Management Office to streamline and governance the department project management process.
• Risk management.

Qualities We Value

• Bachelor Degree in Computer Science or equivalent
• Excellent project management and leadership skills preferably with PMP Certification
• Possess initiative, positive attitude and strong passion in operation support.
• Committed with good communication skills and able to work independently.
• Coordinate the contractors, customers and all the resources.
• Conflict resolution skills
• Organization and time management skills to keep projects on track and within budget
• Familiar with Government IT process and compliance will be added advantage.
• More than 5 years of Project Manager experience with track records of successful projects deliveries.

Maestro HR

damien lee tian hong

R1106726

16C8462

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Summary

The IT Service Governance, Quality and Improvement Manager is responsible for establishing and governing the operational control framework for IT support services across the project. This role primarily focuses on service quality assurance, governance excellence, and continuous improvement, with supporting oversight of IT asset lifecycle governance .

Acting as a key governance lead within the Centre of Excellence (CoE), the role drives consistency, visibility, and operational maturity across service delivery quality. The successful candidate will build structured processes from the ground up, define clear controls and accountabilities, and work closely with operational teams to strengthen process discipline, service quality, audit readiness, and continuous improvement across the environment.

Key Responsibilities

1) Governance Framework and Operational Control

• Establish and maintain an integrated governance framework covering IT service quality processes and operational controls.
• Define standards, controls, workflows, SOPs, and accountability models to ensure operational activities are executed consistently and in line with governance requirements.
• Align governance practices with ITIL standards, contract requirements, internal policies, SLAs, KPIs, and audit expectations.
• Serve as the central point of oversight for operational compliance, data integrity, and service assurance across support functions.
• Drive governance maturity through structured reviews, control assessments, and stakeholder alignment.

2) Service Quality Assurance and Compliance

• Develop and implement quality assurance controls across incident, service request, change, and problem management processes.
• Define audit and review mechanisms to assess process adherence, ticket quality, documentation standards, and operational discipline.
• Translate contractual SLAs and KPIs into measurable internal controls and performance indicators for proactive monitoring.
• Monitor service performance trends, identify risks to SLA achievement, and highlight areas requiring intervention or corrective action.
• Support the development of a quality culture across operational teams through structured governance, coaching, and clear quality expectations.
• Conduct regular quality reviews and audits to ensure service delivery meets contractual and operational standards.

3) Continuous Improvement and Risk Reduction

• Identify operational inefficiencies, process gaps, recurring issues, and control weaknesses across service management practices.
• Lead root cause analysis and drive corrective and preventive actions to improve compliance, efficiency, service quality, and user experience.
• Recommend and implement improvements in process design, reporting, automation, and controls to strengthen operational maturity.
• Partner with support teams and stakeholders to embed sustainable ways of working and improve overall service governance effectiveness.
• Champion a culture of continuous improvement through structured improvement initiatives, lessons learned, and best practice sharing.
• Track and measure the impact of improvement initiatives on service quality, efficiency, and client satisfaction.

4) Audit, Reporting and Performance Management

• Define and track governance metrics across service quality, including SLA/KPI compliance, audit findings, process adherence, and improvement progress.
• Prepare regular governance reports, dashboards, and management updates for stakeholders and governance forums.
• Support internal and external audits by providing evidence, documentation, process records, and remediation tracking.
• Ensure governance findings, risks, and improvement opportunities are clearly documented and followed through to closure.
• Provide insights and recommendations to leadership based on performance trends and governance metrics.

5) IT Asset Lifecycle Governance

• Provide governance oversight for IT asset lifecycle processes, including asset registration, tracking, reconciliation, and disposal.
• Support the maintenance of a centralized asset inventory repository as the single source of truth for customer IT assets.
• Monitor compliance with asset management procedures and identify discrepancies, duplicates, missing records, and control gaps.
• Define inventory ownership, verification requirements, and escalation paths to support governance and audit readiness.
• Collaborate with asset management teams to ensure asset data integrity and alignment with governance standards.

6) Stakeholder Engagement and Enablement (10%)

• Work closely with System Managers, System Administrators, Helpdesk, Service Desk teams, and other stakeholders to ensure alignment on governance processes and quality expectations.
• Facilitate communication between teams to improve workflow coordination, transparency, and accountability.
• Deliver training, guidance, and coaching on quality procedures, audit readiness, process compliance, and continuous improvement practices.
• Act as a trusted governance partner to operational teams by balancing control, support, and continuous improvement.

Qualifications

Requirements and Experience

• 5–8 years of relevant experience in IT governance, service assurance, quality management, operational compliance, or continuous improvement within IT infrastructure or managed services environments.
• Proven experience in establishing governance processes or quality frameworks from scratch, preferably in live operational environments.
• Strong working knowledge of ITIL processes, especially incident, request, change, and problem management.
• Experience in SLA/KPI monitoring, operational audits, reporting, and continuous improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify trends, gaps, and practical improvement opportunities.
• Experience in conducting quality reviews, root cause analysis, and driving corrective actions.
• Strong stakeholder engagement, communication, documentation, and facilitation skills.
• Comfortable working with reporting and analysis tools such as Excel and Power BI.
• Diploma or Bachelor's degree in IT, Computer Science, Business Information Systems, or equivalent practical experience.
• ITIL Foundation certification (strongly recommended).
• Additional certifications in Quality Management, ISO 9001 Internal Audit, Lean Six Sigma, or related disciplines are an advantage.
• Experience in IT asset inventory governance, reconciliation, and lifecycle control is beneficial but not essential.

This role offers the opportunity to shape governance and quality practices within a dynamic IT services environment, driving meaningful improvements that enhance service delivery and client satisfaction.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

You will be a key technology partner to our customers in the Defence sector to thrive on developing the next breakthrough for the defence and security of Singapore. Working closely with the Customer, Project Manager and Technical Lead, you will be part of a project management team as part of an overall project implementation.

Be Part of Our Success

• Project Manager shall be suitably qualified personnel with experience to lead and interface with the different teams (eg. System Infrastructure team, Security Team, and Application team).
• Be the POC to present at all progress meetings, he/she shall report the progress to the Authority and Management in Steering Comms Meeting.
• Lead an engineering team to review, modify, design and implement the new and existing system, meeting the agreed timeline and budget.
• Good communication skills and able to work independently.
• Work with various department managers and Project Management Office to streamline and governance the department project management process.
• Risk management.

Qualities We Value

• Bachelor Degree in Computer Science or equivalent
• Excellent project management and leadership skills preferably with PMP Certification
• Possess initiative, positive attitude and strong passion in operation support.
• Committed with good communication skills and able to work independently.
• Coordinate the contractors, customers and all the resources.
• Conflict resolution skills
• Organization and time management skills to keep projects on track and within budget
• Familiar with Government IT process and compliance will be added advantage.
• More than 5 years of Project Manager experience with track records of successful projects deliveries.

Maestro HR

damien lee tian hong

R1106726

16C8462

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The Assistant Manager, IT plays a key role in ensuring the smooth operation of the company's technology infrastructure. This role combines hands-on IT support with operational oversight, acting as a trusted partner for employees and a reliable link to management. You will be responsible for managing daily IT operations, providing technical assistance, and continuously improving systems to support business growth and efficiency.

This is an opportunity for a proactive, service-oriented IT professional to make a significant impact by ensuring that employees are equipped with the tools, systems, and support they need to perform at their best.

Key Responsibilities

IT Support & Service Excellence

• Provide "above and beyond" IT support by resolving hardware, software, and system issues quickly and effectively.
• Act as the go-to contact for helpdesk assistance, covering areas such as:
• Setting up and configuring workstations, laptops, mobile devices, and printers.
• Managing home office setups and IT requirements for company events.
• Installing, updating, and troubleshooting applications and operating systems.
• Serve as the super user for business-critical applications, including Office 365/Copilot 365, Microsoft Azure, Intune, Entra ID, Windows, SharePoint, ServiceNow, Impero, etc.
• Ensure employees have a positive and seamless IT experience by providing professional, approachable, and solution-focused assistance.

IT Operations Management

• Manage onboarding and offboarding processes, ensuring smooth transitions with full IT setup or deactivation.
• Handle procurement of hardware, software, and licenses, ensuring cost efficiency and timely delivery.
• Monitor and improve system backups, data recovery, and security protocols.
• Conduct regular system health checks and preventive maintenance to minimize downtime.
• Coordinate with vendors, external partners, and service providers for maintenance and upgrades.

Infrastructure & Continuous Improvement

• Assess existing IT infrastructure regularly to ensure scalability and alignment with the company's evolving needs.
• Identify opportunities for improvements in systems, processes, and employee experience.
• Contribute to IT projects, system upgrades, and implementation of new technologies.
• Ensure IT policies and procedures are up to date, aligned with best practices, and communicated across the organization.

Documentation & Governance

• Develop and maintain accurate IT documentation, including user guides, standard operating procedures, and technical manuals.
• Ensure proper record-keeping of assets, licenses, and IT inventory.
• Ensure compliance with IT security, data protection, and internal audit requirements.

Collaboration & Stakeholder Engagement

• Act as a trusted link between IT, employees, and management, ensuring effective communication and problem resolution.
• Provide training and guidance to employees on IT systems, tools, and best practices.
• Contribute to a culture of continuous learning and digital adoption within the organization.

• Diploma in Information Technology, Computer Science, or equivalent professional certification.
• Minimum 3 years' experience in IT support with solid knowledge of Windows, Office365 / Copilot 365, Exchange, Azure, Intune and Entra ID.
• Proven experience in IT operations, troubleshooting, and user support across a wide range of systems and applications.

Skills & Attributes

• Strong problem-solving skills with a hands-on, can-do attitude.
• Highly structured, organized, and able to manage multiple priorities effectively.
• Strong interpersonal skills — outgoing, approachable, and customer-service oriented.
• Excellent written and verbal communication skills with great listening ability.
• Ability to work independently, take initiative, and also collaborate within a team environment.
• Thrive in a fast-paced, dynamic environment with flexibility and adaptability.
• Always ready to assist, with a mindset of ownership and accountability.

Why Join Us?

• Opportunity to work closely with leadership on impactful IT projects.
• A dynamic role with exposure to both day-to-day IT support and strategic infrastructure management.
• Be part of a collaborative and forward-thinking IT team where your ideas and expertise are valued.
• Develop your career in a fast-growing organization that invests in people and technology.

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

We are looking for a hands-on and experienced IT Infrastructure & Security professional to manage network, system, and cybersecurity operations within a 24x7 manufacturing environment.

Key Responsibilities

• Manage IT infrastructure, network security, and system availability

• Lead infrastructure and cybersecurity improvement projects

• Ensure high availability, performance, backup, and disaster recovery readiness

• Support network, server, virtualization, and security operations

• Lead and supervise Infra/Security/OA support team

• Maintain IT compliance, governance, and security standards

• Coordinate with HQ IT teams and external vendors

Requirements

• Degree in Computer Science, IT, Engineering, or related field

• Minimum 5 years of experience in IT Infrastructure & Security

• Strong hands-on experience in:

• Windows/Linux servers

• AD, SCCM, virtualization

• WAN/LAN/VPN, routing & switching

• Backup, security, SIEM, EDR/MDR

• Experience in manufacturing environment preferred

• Good troubleshooting, communication, and leadership skills

• Certifications such as CCNP, CISSP, RHCSA, ISO27001 are a plus

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Location: Tuas, Singapore

Responsibilities:

• Responsible for participating in infrastructure design, systems analysis, network security, data center operations, and network and voice communication, in conjunction with the actual scenarios of the Singapore site.
• Provide 3rd level support for incidents and problems in infrastructure area.
• Act as infrastructure solution owner in the plan, design, and delivery of IT projects/solutions.
• Act as infrastructure expert to work with Corp. IT in technical discussion.
• Initialize and lead IT infrastructure optimization projects.
• Initialize and own all infrastructure architecture documents and keep them updated.
• Act as a liaison between IT and other departments to ensure that technology solutions deliver high value to the organization’sprojects and initiatives.
• Understand local information security standards, requirements, and best practices in Singapore.
• Understand local laws and regulations in Singapore to ensure the security of data transfer across borders.
• Understand the application system lifecycle, development, implementation methods, and best practices for local operational support systems.
• Familiar with GMP (Good Manufacturing Practice) and GAMP 5.
• Familiar with GMP application systems and laboratory system support (WMS/MES/DCS, etc.).
• Manage and supervise vender performance.

Requirements:

• Bachelor’s degree in computer science, information systems, business administration or related field, or equivalent work experience.
• Minimum 5 years’ experience on infrastructure technical position to be responsible for infrastructure architecture design, daily operation troubleshooting, infrastructure project implementation.
• Minimum 3 years’ experience in application system development/implementation, familiar with local application system solutions in Singapore
• Technical background/understanding in areas of WAN, LAN, Firewall, Microsoft Platform, Physical & Virtual server (VMware maintenance) etc.
• Ability to work across diverse organizations and lead complex internal and external project teams.
• Knowledge of IT Operations at a Manufacturing site. Experience in pharmaceutical manufacturing support is a plus.
• Able to communicate fluently in English and Mandarin to liaise with internal and external stakeholders from China and other countries.

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Bukit Merah

Salary: $3,000 - $4,200

Responsibilities:

• Prospect, identify and establish new customers.
• Plan and execute sales strategies to achieve the sales quota.
• Effectively manage and drive the sales cycle from prospection.
• Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
• Collect, track, and analyze large amounts of data.
• Other tasks and projects as assigned by Reporting Manager or Management

Requirements:

• Diploma/Degree in IT/Engineer or Business Administration.
• Prior experience in Sales

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

A growing company, SendQuick seeks a dynamic and motivated Sales and Account Manager to join our IT solution sales team. The person should have prior sales or key account management experience in IT solution sales. You should preferably be able to do the following:

• An independent and self-starter and able to seek new sales opportunities
• A salesperson with strong commission earning motivation
• Be comfortable to make cold call and get new leads
• Be comfortable with technology in areas of IT systems, solution and communications
• At least 2 years in IT solution sales experience
• Good communication skills and able to talk to people at all levels
• Result-driven individual with a proactive mindset
• Able to meet and exceed sales target

You will be trained to sell SendQuick's solution including messaging systems solution and cloud services.

Remuneration package includes Basic + Allowances + Commission.

The person should have a good command of English and able to make business presentation to group of people. Familiar with Microsoft Office tools are essential. Preferably a degree holder but talented individuals are welcome to apply.

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

The IT Manager is responsible for leading and managing the IT function, ensuring that team performance aligns with the organization’s technology roadmap. This role involves overseeing project delivery, driving applications and automation initiatives, and fostering a high-performing IT team.

Role & Responsibilities:

• Lead and manage the IT function, with oversight of team performance, priorities, and delivery outcomes

• Drive the organisation’s technology roadmap, with a focus on applications, automation, and AI initiatives

• Own end-to-end delivery of IT and digital projects, from scoping and prioritisation to execution and rollout

• Oversee the strategy and performance of business applications, ensuring alignment with operational and commercial needs

• Identify and implement opportunities for automation and AI, improving productivity, decision-making, and service delivery

• Work closely with senior stakeholders to translate business needs into scalable technology solutions

• Drive continuous improvement across systems, processes, and user experience

• Establish governance, standards, and best practices for application management and project delivery

• Monitor performance, risks, and outcomes across IT initiatives, providing clear visibility to management

• Build and develop a high-performing IT team, fostering ownership, capability, and execution discipline 

Requirements:

• At least 5 years of experience in IT, digital, or technology-related roles

• Proven experience in driving IT or digital initiatives end-to-end

• Strong ability to translate business needs into scalable technology solutions

• Credible stakeholder manager with sound commercial judgement

• Exposure to or interest in AI, automation, or data-driven initiatives

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators such as the Monetary Authority of Singapore.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Enterprise Software Sales Manager (B2B)
Working days & hours : 5days, Mon- Fri 9am – 6pm
Location: Neil Rd, Singapore 088905 (Maxwell)
Salary: $6000 - $7500 + Commission + AWS + Bonus

Core Responsibilities

• New Business Development: Identify and develop high-value opportunities for application and virtualization performance monitoring solutions within assigned sectors / industries.
• Full Sales Cycle Management: Manage the entire process from prospect creation and cold-calling to value proposition, negotiation, and deal closure.
• Pipeline & Forecasting: Build and maintain a healthy pipeline of qualified opportunities and ensure accurate records in the CRM (Salesforce.com) for management reporting.
• Channel & Partner Strategy: Identify and develop potential partners (MSPs/GSIs); organize technical training and coordinate sales activities to ensure partners are actively promoting company solutions.
• Consultative Selling: Research client technology stacks to identify performance issues and present clear value propositions for identified problem statements.
• Technical Alignment: Coordinate company consulting resources to support partner pre-sales activities and maintain deep knowledge of industry trends.

Requirements

• Strong B2B sales skills, with 10+ years of sales experience, able to communicate with senior management and clients.
• Preferred to have knowledge of Salesforce, Citrix, VMware, and cloud technology.

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• can work on public holidays
• can stand and work for long hours
• can work on shifts/change of shifts
• have relevant degree/diploma
• keen and hardworking
• can drive
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use it to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase the quality of customer service

Requirements

• Proven work experience as a manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Able to work on weekend and public holiday
• Able to work longer hours with prolonged period of standing.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Roles & Responsibilities

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

We are seeking an experienced Senior Account Manager to manage and grow a portfolio of accounts within the IT logistics sector. The successful candidate will be responsible for maintaining strong customer relationships, driving account growth, and ensuring commercial success across assigned accounts.

This role offers the opportunity to work closely with senior leadership, inherit an established portfolio of active accounts, and develop towards a future leadership position.

Key Responsibilities

• Manage assigned customer accounts and serve as the primary commercial contact.
• Build and maintain strong relationships with customers and key stakeholders.
• Oversee account pricing, contract management, service scope, and issue resolution.
• Onboard new customers and ensure smooth account transitions and implementation.
• Identify opportunities to grow existing accounts through service expansion and new business opportunities.
• Monitor account profitability, pricing, billing matters, and receivables.
• Work closely with Operations and Sales Operations teams to ensure successful service delivery.
• Prepare and maintain sales forecasts, pipeline updates, and account reports.
• Support continuous improvement initiatives and contribute to business growth.

Requirements

• Minimum 5 years of account management experience within freight forwarding, logistics, supply chain, or related industries.
• Strong customer relationship management and stakeholder engagement skills.
• Good commercial awareness with experience in pricing, margins, contracts, and negotiations.
• Strong organisational skills with the ability to manage multiple accounts effectively.
• Proficient in CRM systems and sales forecasting.
• Experience in IT logistics, Importer/Exporter of Record (IOR/EOR), or related value-added logistics services will be an advantage.
• Strong communication and interpersonal skills.

email- lucas.chang@swiftsearchglobal.com
whatsapp - 93392324

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

• Degree in Information Technology or equivalent.
• Must have minimum 10-12 years of experience in IT with at least 6-8 years of Project Management with waterfall and Agile methodology.
• Must have minimum 5 years of experience as ERP project manager.
• Good to have 1-2 full implementation experience in MS DYNAMICS Business Central covering full spectrum of ERP modules.
• Must have experience in Digital Transformation and Change Management.
• Must have experience in Cross-Functional collaboration and stakeholder management.
• Excellent written and verbal communications skills

• Degree in Information Technology or equivalent.
• Must have minimum 12 – 15 years of experience in IT with at least 8-10 years of Project Management with waterfall and Agile methodology.
• Must have minimum 8 years of experience as ERP Project Manager.
• Good to have 2-3 full implementation experience in MS DYNAMICS Business Central covering full spectrum of ERP modules .
• Must have experience in Digital Transformation and Change Management
• Must have experience in Cross-Functional collaboration and stakeholder management.
• Excellent written and verbal communications skills

Job Responsibilities:

• Manage and maintain the company’s IT infrastructure, including servers, network connectivity (LAN/WAN/VPN) and site-based connectivity solutions, to ensure high availability across offices and construction sites
• Lead the deployment and support of construction-specific systems (e.g., BIM/VDC/VR platforms, project management software, document controls, CCTVs) and integrate them with corporate systems where appropriate (e.g., ERP, HRMS, IFCA)
• Oversee and manage day-to-day IT helpdesk operations with the team, providing prompt technical support and conducting relevant training for employees
• Develop, implement and enforce IT policies, procedures and security controls (firewalls, endpoint protection, user access) to safeguard sensitive data
• Plan and manage the IT budget, vendor contracts and service-level agreements for hardware, software (including licensing) and connectivity services
• Future-proofing and evaluating emerging technologies (e.g., mobile field reporting, cloud collaboration tools) and recommend solutions that enhance project productivity and data accuracy
• Oversee regular maintenance, data backup, disaster recovery planning and business continuity exercises to minimize downtime during system failures or cybersecurity incidents
• Collaborate with project and departmental leaders to align IT initiatives with construction workflows, ensuring technology solutions support operational efficiency

Job Requirements:

• Recognized degree in Information Technology, Computer Science or a related field
• Min 5 years of progressive experience. Prior experience in MNCs or construction/engineering environments would be an added advantage
• Strong vendor management experience and project management
• Network architecture and administration (Cisco, Fortinet, VPN, wireless)
• Server and virtualization technologies (Windows Server, Linux, VMware/Hyper-V)
• Cybersecurity best practices and tools (firewalls, SIEM, endpoint protection, vulnerability management)
• Cloud services and collaboration tools (Microsoft 365, Azure or AWS fundamentals)
• Disaster recovery planning, data backup solutions, and business continuity frameworks

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.