About TEAM LEWIS

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is TEAM LEWIS Foundation. In January 2021, there was a need to respond to the challenges the COVID pandemic brought to communities and charitable organisations. TEAM LEWIS saw that support was crucial and change was needed to make that happen. Our local causes scheme was launched. Every member of TEAM LEWIS can nominate a local cause close to their heart to receive a cash donation. In addition, nominated causes can also benefit from a donation in kind of expertise, time, and resources. In the past year TEAM LEWIS has donated almost $2million to 445 causes around the world.

You can read more about TEAM LEWIS Foundation at https://www.teamlewis.com/impact/

Purpose of the role

The Campaign Manager works with both their clients and their team to ensure the efficient and effective running of their accounts. They clearly understand their clients’ objectives and requirements, the commercial terms of their retained accounts and projects and level of resource required to service the accounts. Client facing, Account Managers translate quick but creative thinking into decisive action; providing team management, delegation of tasks and exceptional core PR and media relations capabilities.

Core responsibilities

Client Management

• Builds and maintains strong relationships with clients, establishing self and TEAM LEWIS as an invaluable long-term partner for marketing and communications services

• Manages all communication with the client and ensures deadlines and service agreements are met consistently by the team

• Works closely with the client and Campaign Director to regularly review account performance, identifying and communicating opportunities for additional PR, marketing and digital services

• Adds value to new business pitches by providing support with coordination, content generation and presentation preparation, in addition to attendance

• Schedules, organises and runs regular client meetings and calls, providing consultative advice on tactical communications activity

Media Relations

• Understands and avidly follows the news agenda, positioning clients and products within the wider news narrative

• Oversees all media relations activity on behalf of the client, maintaining key media contacts for campaigns and projects

• Builds, maintains and develops productive relationships with journalists, bloggers, influencers, and analysts across national, trade and vertical media channels

• Utilises networks to create and maximise client coverage, advising on long-form and short-term narratives

• Maintains and promotes a sound understanding of current affairs relevant to the industry and the wider news agenda

• Deploys rapid response to breaking news on behalf of clients, reacting quickly to emerging stories in line with client profiles

Content

• Oversees and provides content creation for campaigns and projects including media pitches, press releases, articles, blog entries, and other written material

• Drafts - and oversees the drafting of - a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates, ensuring a consistent level of high-quality content

• Works with content experts to improve knowledge of techniques and writing styles across multiple channels and platforms

Digital / Social Media

• Uses social media platforms to expand own network, develop media relationships and positively impact client results

• Pitches additional digital content including infographics, animations and video to support written content and client aims

• Uses social media and proactively explores new tools, solutions and processes to continuously evolve and optimise client PR campaigns

• Provides social media insight as well as execution and management of related digital activity

• Works collaboratively with the digital team to increase the utilisation of digital services wherever possible

• Supports or manages influencer-related activity where required (e.g., identification, outreach, coordination, and performance tracking) and understands how influencer work complements PR outcomes

Team working and Development

• Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development

• Line manages the account team, including coaching, supervision, assessment and review of junior team members

• Sets team objectives on a daily, weekly, monthly and quarterly basis

• Ensures the on-going achievement of all deliverable client objectives

• Monitors team activity levels against budget, increasing and decreasing individuals' allocation where necessary

• Provides guidance to colleagues on how to best manage campaigns, including answering general new business requests

• Works with the Talent team to recruit high calibre junior level candidates into the team

• Works with the HR team to reward, retain and develop your team and resolve any performance related issues

• Regularly attends and leads TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge

Reporting and Analysis

• Ensures that all activity and results are reported back to the client, providing insight and analysis where possible

• Communicates account performance internally (account reviews) to relevant stakeholders

• Provides detailed reports to the Campaign Director or senior management team on request

General

• Runs and supports training sessions, with a view to maximize opportunities to expand team skills and grow revenues

• Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity and values

• Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme

• Contributes and supports the continuous improvement of systems, practices and policies

About you

• Relevant experience of working in a B2B, corporate, consumer or digital communications agency environment at a Senior Campaign/Account Executive or Campaign/Account Manager level (experience with mass-market brands preferred)

• Strong PR skills including but not limited to media relations, pitching, press office, and crisis communications capability

• Attention to detail

• Creative thinking

• Understanding of client business issues and requirements

• Highly developed presentation skills

• Thorough knowledge of social media

• Experience supporting or delivering influencer programmes is an advantage

• Understanding of market research and analysis

• Ability to motivate and lead a team

• Ability to delegate effectively

• Calmness under pressure and ability to achieve tight deadlines

• Ability to interact with confidence at board-level with clients

• Proven ability to keep abreast of current affairs and relate them to client situations

• Ability to speak and understand Mandarin is required to support client and stakeholder communications

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.

Job Description & Requirements

• Report directly to the Project Manager, VDC Manager.
• Assist Project Director & VDC Manager to lead a team of BIM Coordinators and BIM Engineers.
• Setting BIM Standards and generating BIM Contents for Company and Projects.
• Ensuring implementation of BIM processes.
• Provide guidance and training internally in BIM and VDC applications and authoring.
• Leading and agendas for ICE Session, BIM Coordination, and relevant meetings.

Requirements

• Relevant Certificate/ Diploma / Degree or equivalent.
• Specialist Diploma in BIM and Computational BIM (by BCA) will be an advantage.
• 5-10 years working experience on site in building or civil engineering project.
• 5-10 years experience in design, drafting, modelling, technical, planning or engineering.
• 5-10 years experience in BIM authoring software (Autodesk Revit, Navisworks, etc.)
• Experience in application using Autodesk Dynamo and other Revit API application program software will be an advantage.
• In-depth working knowledge of current BIM versions and applications.

Job Summary

Manage and oversee key building infrastructure systems and data centre facilities, ensuring operational excellence and compliance with safety and environmental standards.

Responsibilities

• Manage and maintain building infrastructure systems including soft and hard services such as FM200, VESDA, CRAU, and BMS to ensure reliable facility operations
• Lead facility management teams to deliver efficient and safe operations across data centre and similar facilities
• Implement and oversee incident management processes to respond effectively to emergencies and hazards
• Ensure compliance with safety protocols by applying knowledge from bizSAFE Level 2 and CERT training on fire and hazardous materials emergency response
• Coordinate energy management initiatives to optimize facility performance and sustainability
• Supervise and mentor staff in managerial roles to maintain high standards in facility operations and project execution

Required competencies and certifications

• bizSAFE Level 2 certification
• CERT training / WSQ Respond to Fire & HazMat Emergency
• WSQ Implement Incident Management Processes

Preferred competencies and qualifications

• Degree in Electrical Engineering, Mechanical Engineering, or Air-Conditioning Engineering or equivalent
• At least seven (7) years of relevant experience managing similar facilities and data centre facilities, including three (3) years in managerial roles handling key building infrastructure systems
• EMA licensed electrical worker
• BCA Certified Green Mark Manager (GMM)
• BCA Green Mark Professional (GMP)
• BCA Green Mark Facilities Manager (GMFM)
• Singapore Certified Energy Manager

Other Information

Please send your resume at recruitment@stie.com.sg. Thank you.

About Us

Woodlands Hospital is a next generation healthcare systemdesigned to meet the future of care. As an integrated acute and communityhospital with specialist outpatient clinics and innovative care models, wedeliver person centred, connected and seamless care—extending far beyondtraditional hospital walls.

Our mission is to redefine healthcare for an ageing anddiverse population through digital innovation, personalized care, and strongpatient relationships while strengthening preventive and integrated care in thecommunity. Guided by teamwork, service excellence and sustainability, we arebuilding a healthier future for all.

Why This Role Matters

We are seeking an Operations Executive to play a criticalrole in enabling effective clinical service planning, operations, and deliveryacross Woodlands Health. You will be part of a high performing, engagedoperating environment where teams are empowered to deliver safe, efficient, andpatient centred care. As part of the operations team, you will translateorganisational strategy into effective operational execution to meet thehospital’s goals. You will support initiatives that enhance care quality, servicevalue, and patient experience across the OT, Endoscopy and SOC facilities andClinical Operations (surgery) services supported by this Enterprise.

This is more than an administrative or coordination role. Asa trusted partner to clinical leaders, you will help translate populationhealth needs and clinical strategy into well planned, resilient, and futureready services—supporting clinicians, nurses to ensure operational excellenceacross the care continuum.

Key Responsibilities

Support Care Services Planning & Development

• Support the analysis of population health needs within theWH catchment area to inform clinical services planning and population healthstrategies.

• Partner clinical leaders to identify, develop, andimplement clinical services aligned with projected demand and organisationalpriorities.

• Work closely with clinical leads to define servicerequirements, workload projections, and capacity considerations.

• Support the design and implementation of innovative andintegrated care delivery models across settings.

Support Facility and Clinical Operations

• Ensure that facilities, equipment, and instrumentationmeet clinical needs, standardisation norms, and regulatory compliance.

• Support planning and procurement of clinical equipment andinstruments in line with approved service requirements.

• Use data to support the development of clinical servicesand optimize efficiency of facilities.

Governance, Planning & Department Support

• Prepare and support clinical programme approval papers andwork with clinicians to operationalize these programmes for patient care.

• Prepare and support equipment procurement approval papers,tender documentation, and legal submissions related to clinical operations.

• Support annual enterprise and division work plans,budgeting exercises, and required submissions .

• Develop, maintain, and update departmental policies andwork instructions, and serve as a resource for onboarding new staff.

General Responsibilities

• Perform additional duties as assigned by the Chief/Head ofClinical Department and Director, Elective Care Enterprise.

• Support meetings, initiatives, and projects as assigned.

What You Bring

Qualifications & Experience

• University degree.

• At least 2 years of relevant experience in operations,healthcare services, or a similar environment is advantageous but notessential.

• Healthcare experience is advantageous but not essential.

Skills & Attributes

• Strong planning, organisation, and coordination skills.

• Ability to manage relationships and communicateeffectively with clinicians and multidisciplinary teams.

• Analytical mindset with the ability to translate conceptsinto operational models, and data into actionable insights.

• Confident communicator with sound negotiation andstakeholder management skills.

• Adaptable and comfortable working in a complex, fastmoving healthcare environment.

• Good presentation and writing skills

Why Join Us?

• Be part of a purpose driven organisation shaping thefuture of healthcare in Singapore.

• Work closely with clinical leaders to make a meaningfulimpact on care delivery and patient outcomes.

• Contribute to innovative care models and community basedhealthcare.

• Grow your career within an integrated healthcare systemcommitted to people development, collaboration, and service excellence.

Product area

The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Additional job description

Office of Cybersecurity Resilience's (OCR) mission is to enable Alphabet and external partners to anticipate, mitigate, and rapidly recover from cyber threats through data-driven risk management, secure-by-default technology, and integrated response.

Our Program Management Office (PMO) team partners with OCR and advances this mission via deep integration, domain expertise, craft of program management, versatility, and a high-performing team.

In this role, you will be part of the Alphabet Use of Cloud (AUC) team, which focuses on managing and minimizing risks associated with Alphabet's global use of public cloud platforms, including GCP, etc.

Qualifications

Job responsibilities

• Scale the SaaS Security Posture Management (SSPM) initiative to a high-velocity risk reduction, robust vulnerability management program.
• Ensure newly onboarded SaaS systems are reviewed for Google standards and have necessary control implementations prior to launch.
• Collaborate closely with cross-organization partners and other cross-functional teams to align security strategies and ensure successful technical execution.
• Apply technical expertise to manage the lifecycle of security deployments for high-priority SaaS applications, including XUP and SSPM integrations.
• Foster partnerships with Product Area leads to maintain organizational transparency and manage evolving program priorities.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience. 
• 2 years of experience in program management.
• Experience working and partnering with enterprise security or software development teams.

Preferred qualifications

• 5 years of experience in technical program management.
• 2 years of experience managing cross-functional or cross-team projects.
• Experience using AI and seek opportunities to use AI/ML technologies to lead improvements across programs.
• Experience using quantitative analysis to inform decisions and proficiency in data analytics.

We are looking for a highly organized production manager to create production schedules, oversee production processes and ensure that the required materials are selected and purchased. Production Managers are also responsible for ensuring that equipment is functioning correctly and that health and safety protocols are adhered to.

Responsibilities:

• Creating a production schedule.
• Training new employees.
• Scheduling regular maintenance for equipment.
• Discussing budget expectations with clients.
• Purchasing the required materials.
• Ensuring that health and safety protocols are adhered to.

Qualifications:

• Industry-related experience.
• Excellent organizational and time management skills.
• Ability to solve problems quickly and efficiently.
• Excellent verbal and written communication skills.

Job Description:

• Manage and lead a team of engineers, technical officers, supervisors, technicians and contractors in facility management and operation of assigned buildings / estates

• Plan training requirement for staff needs for skills improvement

• Ensure staff has the necessary skill and ability to handle repair and maintenance work

• Establish good working relationships with own team members, building owners, clients and to develop trust and confidence

• Prepare and approve daily, weekly and monthly reports for submission to client

• Establish and maintain a high quality service standards

• Coordinate and liaise with external agencies on new initiatives and major repairs and maintenance works

• Approve tender documents and specifications for various services

• Plan, coordinate and approve rectification works

• Study, propose and implement feasible improvement works

• Responsible for project costing and control

• Prepare and responsible for annual budget submission

• Prepare and responsible for closing of audit report

• Prepare assessment report for contractors' performance

• Certify contractors' payment

• Ensure staff and contractors follow the House Rules and Disciplines

• Providing feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved.

• Conduct regular inspection of all systems to ensure that all maintenance programmes are implemented effectively in strict compliance with instructions and guidelines.

• To ensure all works carried out safely and / or in accordance with safety procedures.

• Ensure all preventive maintenance works are carried out according to the contractual agreed checklist and schedule.

• Assign engineers and technicians to attend breakdown / complaint promptly as and when it is made known to him.

• Feedback status of major works to FM HOD.

• To manage and attend to maintenance complaints, investigations and rectification works.

• To ensure safekeeping of hand tools and maintain good housekeeping.

• Any other tasks, when required by Senior Manager.
  

Requirements:

• Diploma in Mechanical/Electrical Engineering or equivalent within facilities maintenance and project work from a recognised institution.
• Bachelor's degree in Mechanical/Electrical Engineering or equivalent within facilities maintenance and project work from a recognised university.
• At least 5 years of related working experience for Degree holder or at least 10 years of related work experience as diploma holder.
• Preferably with working experience in healthcare facilities.
• Able to work independently and posses good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Amenable to work 5.5 working days per week

Our client is a well-established company in the logistics and freight forwarding industry, providing end-to-end transportation and distribution solutions across regional and international markets. Due to their current expansion plan, they are looking for a Sales Executive / Manager to join their commercial team. They are located in the (Central West) – easily accessible.

Responsibilities:

• Drive business growth by acquiring new corporate accounts within freight forwarding and logistics sectors

• Manage and expand existing customer portfolios to increase revenue opportunities

• Prepare and manage pricing proposals, RFQs, and tender submissions for prospective clients

• Conduct market outreach activities to identify potential business opportunities across B2B and e-commerce segments

• Coordinate with operations and customer service teams to ensure smooth execution of client requirements

• Monitor customer accounts, pricing structures, and shipment requirements to support commercial objectives

• Maintain accurate sales activity records, pipeline updates, and account information within internal systems

• Review freight rates and commercial terms to support profitability targets

• Follow up on sales enquiries, quotations, and project discussions with customers

• Prepare periodic sales updates and business development reports for management review

Requirements:

• Diploma or Degree in Business, Logistics, Supply Chain, Marketing, or related disciplines

• Minimum 2–3 years of sales experience within freight forwarding / 3PL

• Experience handling business development, account expansion, or customer acquisition activities

• Familiarity with quotation preparation, tender submissions, and freight pricing structures

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Key Responsibilities:

• Manage daily construction site operations and activities
• Supervise workers, engineers, and subcontractors on site
• Ensure projects are delivered on schedule, within budget, and meet quality standards
• Enforce Workplace Safety and Health (WSH) regulations and site safety compliance
• Coordinate with clients, consultants, and relevant authorities
• Conduct site meetings and prepare progress reports

Requirements:

• Bachelor’s Degree in Civil Engineering, Construction Management, or related field
• Strong knowledge of façade / building envelope systems (e.g. curtain wall, cladding, glazing, waterproofing)
• Experience in engineering coordination and site supervision
• Familiar with Singapore regulatory and approval processes (BCA requirements)
• Strong understanding of WSH safety standards and site control
• Good project coordination, communication, and leadership skills

Location: Singapore

Employment Type: Full-time

Travel Requirement: Frequent travel to China and overseas

Compensation: Negotiable

About the Company

Everlast Oriental PTE. LTD. is a Singapore-headquartered international energy and resources company focused on building an integrated energy transportation and logistics platform across Asia.

As part of our growth strategy, we are expanding our capabilities in the transportation of crude oil, LNG, LPG, and refined petroleum products to support energy flows into China and other key Asian markets.

We are seeking an experienced and commercially driven shipping professional to lead and develop our international shipping operations from Singapore, supporting both operational excellence and strategic growth initiatives.

Position Overview

Reporting to senior management, the Head of Shipping Operations will be responsible for overseeing the Company's international tanker and LNG shipping activities, including chartering, voyage operations, logistics coordination, commercial negotiations, and strategic stakeholder management.

The successful candidate will combine strong operational expertise with commercial acumen and possess hands-on experience in oil and gas maritime transportation. This individual will play a key role in expanding the Company's regional shipping capabilities and strengthening relationships across the global energy and maritime ecosystem.

Key Responsibilities

Shipping Operations & Chartering

• Lead and manage day-to-day shipping operations for crude oil, LNG, LPG, and refined petroleum products.

• Coordinate vessel scheduling, voyage execution, cargo operations, and delivery timelines.

• Manage spot and term chartering activities for tanker and LNG carriers.

• Liaise with shipowners, operators, brokers, terminals, agents, and port authorities to ensure smooth operational execution.

• Monitor vessel performance, freight markets, bunker costs, demurrage exposure, and operational risks.

LNG Shipping & Logistics

• Oversee LNG shipping logistics, including cargo scheduling, terminal coordination, vessel compatibility, and operational planning.

• Coordinate with LNG suppliers, buyers, terminal operators, and shipping counterparties.

• Support the development of long-term LNG transportation capability and strategic shipping partnerships.

• Ensure compliance with LNG operational standards, safety requirements, and international maritime regulations.

Vessel Leasing & Shipping Asset Management

• Participate in vessel leasing, charter-in/charter-out arrangements, and shipping asset management activities.

• Evaluate vessel leasing opportunities, freight economics, and operational efficiency of shipping assets.

• Support negotiations related to vessel leasing structures, long-term charter arrangements, and transportation agreements.

• Coordinate with shipowners, leasing companies, financial institutions, and maritime partners on shipping asset-related matters.

• Assist management in assessing fleet expansion opportunities and strategic shipping investments.

Commercial & Business Development

• Support business development activities related to international energy transportation and logistics.

• Participate in commercial negotiations for freight agreements, transportation contracts, and strategic cooperation.

• Build and maintain relationships with energy companies, shipping firms, trading houses, refineries, and Chinese counterparties.

• Identify market opportunities in oil, gas, and LNG shipping sectors.

China Coordination & Regional Support

• Act as a key coordination point between Singapore headquarters and China-based partners and customers.

• Travel regularly to China for business meetings, operational coordination, and project development.

• Support the company’s expansion in China’s energy import and maritime logistics market.

Compliance & Risk Management

• Ensure compliance with international maritime regulations, sanctions requirements, safety standards, and company policies.

• Monitor geopolitical developments, freight market movements, and regulatory changes affecting shipping operations.

• Work closely with legal, finance, insurance, and compliance teams to mitigate operational and commercial risks.

Requirements

• Based in Singapore and willing to travel frequently to China and overseas.

• Bachelor’s degree in Maritime Studies, Shipping, Logistics, International Trade, Engineering, Energy, or related disciplines.

• Minimum 8 years of relevant experience in tanker shipping, LNG shipping operations, chartering, maritime logistics, vessel leasing, or oil & gas transportation.

• Hands-on experience in LNG shipping operations or LNG logistics coordination is highly preferred.

• Strong understanding of tanker operations, voyage management, charter party terms, vessel leasing structures, and maritime commercial practices.

• Existing network within shipping companies, shipbrokers, energy traders, LNG operators, leasing companies, or terminal operators is an advantage.

• Familiarity with China energy market and Chinese business environment is highly preferred.

• Strong communication and negotiation skills in international business environments.

• Fluency in English is required. Proficiency in Mandarin is highly advantageous, as the role involves regular interaction with Mandarin-speaking counterparties and stakeholders in China.

Preferred Experience

• Experience with LNG carriers, VLCCs, Aframax, MR tankers, or LPG vessels.

• Experience working with international oil majors, LNG companies, commodity trading houses, or shipping operators.

• Familiarity with Singapore maritime ecosystem and regional energy shipping markets.

• Experience in vessel leasing, fleet expansion, or shipping investment evaluation.

• Experience in setting up or expanding shipping operations in Asia.

What We Offer

• Competitive remuneration package (negotiable based on experience and qualifications).

• Opportunity to participate in the growth of an international energy shipping platform.

• Exposure to cross-border energy, LNG, and maritime projects.

• Dynamic international working environment based in Singapore.

Interview Process

1. Online Q&A 

2. Interview with HR

3. In-person interview with CEO (final round in Singapore office)

How to Apply

Please submit your resume (cover letter optional) outlining your relevant experience to:
hr@jengacorp.com

We are an equal opportunity employer and welcome applications from all qualified candidates.

Jenga HR – Specialist recruitment firm serving finance, banking, blockchain & fintech sectors
EA License No: 21S0750
EA Personnel: Joleen Ng (Reg No: R24124820)

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

• Working Days: Monday - Friday, 8.30am to 5.30pm
• Location: Ang Mo Kio Techplace
• Salary: SGD 6,000 - SGD 7,000 

Job Responsibilities

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
• Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence.
• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.
• Build and maintain strong relationships with customers, internal departments and senior management.
• Maintain accurate and detailed documentation including customer reports and operational records.
• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Job Requirements

• Bachelor's Degree or Diploma in Business Administration, Engineering, Operations Management or related field.
• Minimum 5 years of relevant working experience in a managerial or senior leadership role.
• Experience in machinery, equipment or technical service industry will be an added advantage.
• Able to work after office hours when required (for urgent customer support).

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Job Scope

We are looking for a Content & PR Lead who can own and drive our storytelling end-to-end —from shaping narratives to executing content across channels and securing meaningful media coverage.

This is a hands-on role for someone who can think in stories, write with clarity and empathy, and translate our work into content that resonates with both the public and the media. You will be the engine behind our content and PR efforts, working closely with the team to bring campaigns and narratives to life.

Key Responsibilities

1. Content & Social Media

• Own and manage the content calendar across social media e.g. LinkedIn and TikTok

• Plan, write, and publish content that is clear, engaging, and aligned with brand voice

•  Adapt content across platforms while maintaining narrative consistency

2. Copywriting & Storytelling

•  Write high-quality copy across formats:

o Social media posts

o EDMs

o Website content

o Programme materials, including brochures and the Annual Report

•  Translate sensitive topics into accessible, human-centred stories

•   Ensure all content reflects care, dignity, and authenticity, especially when featuring beneficiaries and caregivers

3. PR & Media Relations

•  Develop and pitch story angles to mainstream and niche media

•  Build and maintain relationships with journalists

•  Coordinate interviews, media requests, and spokesperson preparation

4. Community Story Pipeline

•   Build and manage a pipeline of stories from:

o  Caregivers

o  Persons in recovery

o  Community partners

•   Conduct interviews with empathy and professionalism

•   Curate and shape stories for both content and media use

5. Internal and External Communications

•  Translate campaign briefs into integrated content and PR plans

•  Amplify our work across internal and external communications

•  Ensure consistency in messaging across all touchpoints

What We’re Looking For:

Core Skills & Experience

•  Strong writing and editing skills (portfolio required)

•  Experience in social media content and PR/media relations

•  Ability to develop and pitch compelling story angles

•  Comfortable working in a hands-on, execution-focused role

Personal Attributes

•  Empathetic storyteller: able to handle sensitive stories with care and respect

•  Strong ownership: takes initiative and drives work independently

•  Sharp judgment: knows what makes a story resonate with the public and media

•  Adaptable and resourceful: able to operate in a lean, fast-moving environment and take on tasks as required

Working at Mindfull Community

You will be part of a small, mission-driven team working to support mental health and community well-being. This role requires both care and craft — the ability to tell stories responsibly while moving with pace and purpose.

How to Apply

Please submit your CV, along with 3–4 writings (e.g. press release, website content) or social content samples that demonstrate your ability to tell meaningful, engaging stories.

[Job ID: 1632095]

Responsibilities:

This position is for a Risk Management Officer to Assistant Manager level professional who will support the Risk Management function of the Singapore Branch. 

• Collect, analyze, and monitor data across credit, market, liquidity, operational, and IT-related risks
• Support stress testing, scenario analysis, and gap analysis for various risk areas
• Assist with credit reviews, portfolio analysis, and watchlist/early warning account management
• Review borrowers' financial condition, covenant compliance, collateral, and ratings
• Monitor funding gaps, liquidity indicators, currency positions, and prepare related reports
• Support market risk reporting (interest rate risk, VaR, BpV, securities holdings)
• Prepare materials for Credit, ALM, Operational Risk, and Compliance Committees
• Review operational risk events, incidents, and remediation status
• Perform gap analysis on MAS circulars, guidelines, and notices against current operations
• Maintain and update risk management policies, manuals, and checklists
• Support responses to MAS queries, audits, and Head Office requests
• Drive process improvements and internal control enhancements

Requirements:

• Min 1 to 5 years of experience in risk management within financial institutions or audit firms
• Experience in analysis, reporting, review, or governance-related activities
• Proficient in Microsoft Excel (pivot tables, formulas, charts), PowerPoint, and Word
• Strong self-motivation and ability to work independently in a small team
• Attention to detail and willingness to perform detailed reviews and documentation
• Proactive in identifying and escalating issues to management
• Collaborative working style while maintaining Second Line of Defense independence
• Pragmatic and adaptable to the practical constraints of a small banking organization
• Advantage to have FRM (Financial Risk Manager), PRM (Professional Risk Manager), CIA (Certified Internal Auditor), or equivalent certifications are advantageous.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Cesky Ong Zhi Rong

EA Personnel Registration Number: R24121422

EA License No.: 07C5771

Responsibilities

• Ensure project designs comply with all statutory requirements to meet regulatory standards
• Manage design development phases to align with project goals and client expectations
• Execute tender procurement processes to secure qualified contractors and suppliers
• Supervise on-site construction activities to ensure adherence to design and safety standards
• Coordinate procurement of statutory approvals for Temporary Occupation Permit (TOP) and Certificate of Statutory Completion (CSC) to facilitate project handover
• Monitor defect rectification and oversee final certification to ensure project quality and completion
• Collaborate with architects and consultants to plan, coordinate, report, and implement project management activities

Requirement

• Degree in Architectural, Civil, Structural, Electrical, Mechanical Engineering, Building Science, or Quantity Surveying recognized by relevant professional bodies or BCA
• Minimum seven (7) years of practical experience in Project Management Services for intermediate-level roles
• Familiarity with Public Sector Standard Conditions of Contract for Construction Work
• Completion and passing of the "Construction Safety Course for Project Managers" conducted by Ministry of Manpower-approved agencies

Responsibilities

• Ensure architectural designs comply with all statutory requirements to meet regulatory standards
• Manage the full design development process to deliver project objectives on time and within scope
• Execute tender procurement processes to secure qualified contractors and suppliers
• Supervise on-site construction activities to ensure adherence to design specifications and quality standards
• Procure statutory compliance documentation for Temporary Occupation Permit (TOP) and Certificate of Statutory Completion (CSC)
• Monitor defect rectification and oversee final project certification to ensure completion standards are met

Preferred competencies and qualifications

• Degree from a recognized university
• Minimum 8 years of relevant architectural working experience
• Ability to communicate effectively in English for clear project coordination
• Passion for design, commitment to continuous learning, and innovation in architectural solutions
• Strong interpersonal skills and ability to work independently
• Capability to supervise and manage project teams
• Familiarity with Housing & Development Board (HDB) projects
• Experience with contract administration using SIA/PSSCOC forms of contract
• Good technical knowledge and strong detailing capability in architectural practice
• Familiarity with prevailing regulations and codes governing construction and architectural practice

Up to $5,000 Basic Salary + Allowances + VB
Nearest MRT: Chinatown

Job Description

We are seeking a proactive and results-driven Loan Business Relationship Manager (LBRM) to drive client acquisition and portfolio growth in the SME financing space. The ideal candidate should be confident in sourcing, assessing, and managing borrower relationships from lead generation to disbursement and post-sales servicing.

Key Responsibilities

• Proactively identify and acquire new SME clients requiring unsecured working capital financing.

• Build and maintain a consistent sales pipeline through self-sourcing, referrals, and strategic partnerships.

• Conduct preliminary credit assessments, including analysis of financial statements, bank statements, and ACRA reports.

• Structure suitable financing solutions based on clients’ cash flow and funding requirements.

• Manage the full sales cycle: Prospecting → Pitching → Submission → Negotiation → Closing.

• Work closely with credit and operations teams to ensure smooth deal execution.

• Maintain strong post-disbursement relationships to encourage repeat business and referrals.

• Monitor portfolio repayment performance and manage account renewals.

Job Requirement

• Minimum 3–5 years of experience in SME financing, unsecured lending, or business loan sales in Singapore.

• Proven track record in originating and closing unsecured business loans.

• Strong understanding of SME cash flow analysis and credit assessment principles.

• Self-driven, resilient, and able to work independently in a target-driven environment.

• Existing network of SME clients, brokers, or referral partners is highly preferred.

• Experience in fintech lending or alternative financing platforms is an advantage.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Khoo Tiffany

EA Registration No: R22107626

Pasona Singapore Pte. Ltd.

EA License No: 90C4069

[Job ID: 1614396]

Responsibilities

• Lead and oversee Community Hospital Business Office operations, including patient billing, charging, collections, subsidies, financial counselling, and revenue management
• Ensure accurate, compliant, and timely billing, claims processing, account reconciliation, and ILTC billing operations
• Drive workflow transformation, digitalisation, process improvements, and system enhancements to improve efficiency, controls, and manpower utilisation
• Lead CHCS and related system transformation projects, including operational readiness and change management
• Develop, coach, and strengthen the Business Office team to achieve operational excellence and service quality

Requirements

• Degree in Business, Finance, Healthcare Administration, or a related discipline
• Proven experience in healthcare Business Office, patient billing, or operations management
• Strong understanding of healthcare billing, patient charging, subsidies, and ILTC operations
• Experience in healthcare systems implementation or transformation projects is an added advantage

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25152371

EA License no.: 07C5771

• Build and expand the partner network by developing new relationships while strengthening existing ones in Singapore.
• Oversee and grow a portfolio of partners to achieve sustainable revenue and margin growth.
• Position the company as a trusted cybersecurity advisor by educating partners on solutions and value propositions.
• Uncover new opportunities for collaboration across client subsidiaries and business units.

Requirements:

• Diploma in Business, Information Technology, or related field.
• At least 2 years of experience in in B2B sales, IT channel management, or account management.
• Proven track record in solution sales, preferably in cybersecurity or distributor environment.
• Strong relationship management, communication, and presentation skills, with the ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for an experienced and motivated Hair Salon Manager to oversee the daily operations of our salon. The Salon Manager will be responsible for managing staff, ensuring excellent customer service, driving sales, maintaining operational efficiency, and creating a positive and professional salon environment.

Key Responsibilities

• Manage and supervise the day-to-day operations of the salon.
• Lead, coach, and motivate hairstylists and support staff to achieve performance targets.
• Schedule staff shifts, monitor attendance, and manage manpower requirements.
• Ensure high standards of customer service and client satisfaction.
• Handle customer inquiries, feedback, and complaints professionally and effectively.
• Monitor salon sales performance and implement strategies to increase revenue.
• Promote salon services, packages, and retail products to maximize sales opportunities.
• Manage inventory levels, order supplies, and coordinate with vendors.
• Ensure compliance with health, safety, and hygiene regulations.
• Maintain salon cleanliness, appearance, and operational standards.
• Prepare sales reports, staff performance reports, and operational records.
• Assist in recruitment, onboarding, and training of salon employees.
• Stay informed about industry trends, new products, and salon best practices.

Requirements

• Proven experience as a Salon Manager, Assistant Salon Manager, or in a supervisory role within the beauty or hair industry.
• Strong leadership and team management skills.
• Excellent customer service and interpersonal skills.
• Good sales, marketing, and business development abilities.
• Strong organizational and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficient in salon booking systems, POS systems, and basic computer applications.
• Knowledge of salon operations, hair care services, and retail products.
• Ability to work flexible hours, including weekends and public holidays when required.
• Professional appearance and positive attitude.

Responsibilities

• Support the Executive housekeeper to ensure guest rooms and public area are checked and maintained
• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
• Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled
• Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately
• Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement
• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
• Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

• At least 2 years of experience in a similar role; preferably from a 5 star Hotel
• Minimum Diploma in Hospitality Management
• Customer centric
• High level of flexibility and adaptability
• Must be able to work rotating day shifts including Public Holidays and weekends
• Able to work under pressure and in fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Key Responsibilities

• Manage project scope, budget, schedules, governance and reporting

• Coordinate delivery across compute, storage, network, database and security domains

• Manage multi-vendor engagement

• Drive procurement coordination and contract execution

• Identify, track and mitigate high delivery risks (vendor, supply chain, performance)

• Ensure regulatory compliance aligned to MAS resilience expectations

• Lead DR simulations, failover testing and operational readiness

• Manage stakeholder engagement across infrastructure, applications and business teams

Project-Specific Requirements

Work closely with the various platform and application teams to:

• Establish like-for-like Production and DR environments across all infrastructure components

• Deliver DR uplift across compute, virtualization, storage, network, database, backup and security

• Ensure full VM replication and database synchronization between Production and DR

• Build DR network capability including routers, firewalls and load balancers

• Implement backup and recovery capability including independent DR execution

• Support onboarding of Tier 1–Tier 4 systems with dependency alignment

• Manage DR capability to sustain operations for up to 7 days during disruption scenarios

• Coordinate performance testing, system validation and failover readiness

• Manage delivery risks such as hardware supply constraints and vendor delays

Key Deliverables

• Successful delivery of DR infrastructure uplift within 18 months timeline

• Full Production-DR alignment across infrastructure domains

• Completion of DR simulation and certification exercises

• Compliance with regulatory and resilience requirements

Skills & Experience

• 4–5 years of experience delivering Data Centre / Infrastructure projects

• Strong understanding of compute, storage, network, virtualization, DB and security

• Experience delivering DR, resilience or infrastructure transformation programs

• Proven experience managing multi-vendor delivery environments

• Strong stakeholder, communication, planning and execution skills

• Ability to manage high-risk delivery programs

Education & Certification

• Degree in Information Technology or related discipline

• Mandatory: Professional Project Management Certification (PMP, Prince2 or equivalent)

Best regards,
Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

Disclaimer: The company is committed to ensuring the privacy andsecurity of your information. By submitting this form, you consent to thecollection, processing, and retention of the information you provide. The datacollected (which may include your contact details, educational background, workexperience and skills) will be used solely for the purpose of evaluating yourqualifications for the position you're applying for. Your data will be storedsecurely and retained for the duration necessary to fulfill our hiring process.If you are not selected for the position, your data will be kept on file for alimited period in case future opportunities arise. You have the right toaccess, correct, or delete your data at any time by contacting us at QuessSingapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.

Job Description

Quality Management Systems / Quality Assurance Manager

Department:  Quality,Regulatory & Compliance
Location: Singapore
Reports to: Business Director
Employment Type:  Full-time, Permanent
Job Level: Manager / Senior Manager

About AITbiotech

AITbiotech Pte Ltd is aSingapore-based molecular diagnostics and bioinformatics company dedicated to advancing clinical decision-making through innovative genomic and diagnostic technologies. Our product portfolio — including abONE, abSEQ, abNEX, abGenix X,and abTES — serves clinicians and healthcare institutions across SoutheastAsia. We are committed to the highest standards of quality, safety, and regulatory compliance as we scale our operations and expand into new markets.

Role Overview

The QMS/QA Manager will be responsible for maintaining and continuously improving AITbiotech's Quality Management System in alignment with ISO 13485, HSA (Singapore MDA) regulations, and CE-IVD/IVDR requirements. This is a dual-focus role: ensuring our QMS operates robustly across all product lines while actively leveraging AI-assisted tools to modernise quality processes, documentation workflows, and regulatory intelligence. The successful candidate will be a pragmatic quality professional who understands both the regulatory landscape for in vitro diagnostics and the emerging potential of AI to enhance quality operations.

Key Responsibilities

1.  QMS Maintenance & Continuous Improvement

• Own and manage the end-to-end ISO 13485-certified QMS, including document control, change control, CAPA, internal audits, and management review processes.
• Conduct periodic QMS gap analyses, identify process weaknesses, and drive corrective and preventive action plans.
• Maintain and improve the Quality Manual, SOPs, work instructions, and related controlled documents across all departments.
• Lead internal audits and coordinate external/third-party audits; prepare audit responses and oversee closure of non-conformances.
• Foster a quality culture across the organization through training programmes and quality awareness initiatives.

2.  Regulatory Affairs & Certifications

• Manage and maintain regulatory submissions and product registrations with HSA (Singapore MDA) for IVD medical devices.
• Lead CE-IVD/IVDR compliance activities, including technical documentation, Declaration of Conformity, and liaison with Notified Bodies.
• Monitor changes to applicable regulations (ISO 13485, IVDR, HSA MDA, ASEAN AMDD) and assess impact on existing QMS and product registrations.
• Coordinate with external regulatory consultants and legal counsel on cross-border market access strategies in Southeast Asia and beyond.
• Support product development teams with regulatory input during design and development, risk management (ISO14971), and design verification/validation activities.
• Manage post-market surveillance activities including complaint handling, vigilance reporting, and periodic safety update reports.

3.  AI Integration in Quality Operations

• Identify and pilotAI-assisted tools for QMS functions including intelligent document management, automated non-conformance tracking, audit trail analysis, and regulatory intelligence monitoring.
• Collaborate with IT and bioinformatics teams to evaluate and deploy AI/ML solutions that improve quality data analysis, risk assessment, and complaint trending.
• Develop validation frameworks and procedures for AI tools used in quality-critical processes, ensuring compliance with applicable standards.
• Stay current with industry guidance on AI use in regulated medical device environments (e.g., FDA AI/ML guidance, IMDRF frameworks) and translate into internal policies.
• Champion responsible AI adoption within the quality function — balancing efficiency gains with regulatory traceability and auditability requirements.

4.  Supplier & Partner Quality

• Qualify and periodically audit critical suppliers and contract manufacturers; manage approved supplier lists.
• Review and negotiate Quality Agreements with suppliers, distributors, and contract service providers.
• Manage OEM partner quality interfaces, ensuring incoming product quality and supply chain compliance.

5.  Cross-functional Collaboration

• Partner with R&D, operations, sales, and commercial teams to embed quality requirements into new product introduction and product lifecycle management.
• Provide QA sign-off for batch releases, labelling reviews, and product changes.
• Represent the quality function at senior leadership level; produce quality KPI dashboards and trend reports.

Qualifications & Experience

Essential

• Bachelor's degree or higherin Life Sciences, Biomedical Engineering, Molecular Biology, or a relateddiscipline.
• Minimum 5 years of experiencein Quality Assurance/QMS roles within a regulated medical device or IVDenvironment.
• Demonstrated working knowledge of ISO 13485:2016 and hands-on experience maintaining or auditing a certified QMS.
• Practical experience with HSA (Singapore MDA) IVD product registration processes.
• Solid understanding of CE-IVD/IVDR requirements, technical file structure, and conformity assessment pathways.
• Proficiency in CAPA management, risk management (ISO 14971), and non-conformance investigation methodologies.
• Strong documentation skills with meticulous attention to detail.
• Excellent communicator with the ability to engage regulators, auditors, and internal stakeholders at all levels.

Preferred

• Postgraduate qualification in Regulatory Affairs, Quality Management, or equivalent.
• Certified Quality Auditor(CQA, IRCA, or equivalent) or ISO 13485 Lead Auditor certification.
• Experience in next-generationsequencing (NGS), molecular diagnostics, or genomics-based IVDs.
• Exposure to ASEAN regulatory frameworks (e.g., BFAD Philippines, NPRA Malaysia, TFDA Taiwan).
• Hands-on experience with AI/automation tools applied to quality or regulatory processes (e.g., AI-driven document review, intelligent CAPA platforms, regulatory intelligence software).
• Familiarity with electronic QMS (eQMS) platforms such as Veeva Vault QMS, Master Control, or Qualio.
• Experience in startup or scale-up environment with the ability to operate independently and build processes from limited infrastructure.

Core Competencies

• Regulatory Acumen — deep understanding of IVD regulatory frameworks and ability to translate requirements into actionable QMS controls.
• Analytical Thinking —data-driven approach to quality problem solving, root cause analysis, and trend identification.
• AI Curiosity &Adaptability — genuine interest in applying AI/ML tools to regulated quality environments, with a compliance-first mindset.
• Cross-functional Influence —ability to influence without authority across R&D, operations, and commercial teams.
• Ownership & Initiative —self-directed and proactive; comfortable operating in a fast-moving scale-up environment.
• Audit Readiness — confident representing the company during regulatory inspections and stakeholder briefings.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment