Total 13,331 Manager job vacancies

Cyber Response is one of five pillars in KPMG’s cyber security business, the others being Strategy & Governance, Transformation, Cyber Defence (Ethical Hacking) and Education (Training). The Cyber Response team primarily assists clients who have experienced a cyber security incident such as ransomware, business e-mail compromise or other kinds of network intrusion.

We investigate the root cause of the incident and the extent of the breach - what systems were affected and if data was exfiltrated. We also help clients to recover from the incident – help restore systems and expel intruders from the network as well as provide practical recommendations on how to prevent further incidents. The typical output of our work is a report which is used by client’s management or sent to regulators such as Singapore’s Personal Data Protection Commission (PDPC). Other activities include preparing clients for incidents by improving the processes, writing playbooks simulating incidents through war games and providing bespoke training.

You will work with an experienced team of forensic professionals, cyber incident coordinators, security professionals, attorneys, and corporate partners. As your experience grows, you will have opportunity to work in other pillars, but your first few years will be directed to become proficient in cyber response.

This role involves:

• Your tasks could include computer imaging, log file analysis, investigating computer artefacts, analysis of malware, briefing your colleagues and clients, and writing parts of reports.
• Day to day, you will be working in project teams, independent, but supervised by more experienced colleagues – Managers, and Associate Directors.
• You will also supervise and advise more junior colleagues on their day-to-day tasks.

Cybersecurity incidents can occur at inconvenient times such as on a Friday afternoon You will have to be flexible to accommodate the need to work outside of regular office hours. We value your wellbeing and are committed to being mindful of your personal and family needs. Through KPMG’s “Take Charge” program, we provide you with the flexibility to set your working hours.  We encourage to make best of use of your time by working from office and home as appropriate. ⠀

What are we looking for:

• Hunger for knowledge. Cyber security is a rapidly expanding knowledge. You will have to continuously learn both on the job and on your own. KPMG will provide time and access to industry leading learning materials, but it will be up to you to make full use of these.
• 3-4 years of experience in a technology related field including at least 2 years in a technical role in cybersecurity with exposure to incident response and digital forensics.
• Good understanding of networking, how Internet works, computers, and basic familiarity with any one of big cloud providers such as Azure, Amazon Web Services or Google Compute Platform, and, of course, Cyber Security.
• Understanding of Microsoft Windows and Linux operating systems (OS). You should be able to understand the OS permission and security model, perform basic system maintenance tasks such as install the operating system, apply configuration from a guide, add/remove users and review system security logs against a checklist.
• Good understanding of digital forensics and experience (or hands-on training) applying these skills.
• Computer troubleshooting skills – ability to troubleshoot using common network and system tools.
• Comfortable with command line especially on Linux and able to write simple scripts that use a loop to iterate over files.
• Ability to program in any popular language and troubleshoot programs. Most of bespoke cyber security tools in KPMG are written in Python. If you have previous experience programming in other languages, you should be able to translate the concepts after a brief training time. The expected programming proficiency is to be able to write a program that reads a log file line by line, parses it into fields using regular expressions, enriches data by issuing requests to a web API and writes to a file the result.

Interpersonal/other skills:

• Time management. It is not uncommon to work on two projects at the same time. You should be able to understand priorities, be confident enough to clarify the priorities from senior team members and raise concerns if these are not achievable.
• Presentation skills. You should be comfortable presenting your conclusions to your colleagues and answer questions.  KPMG will provide further presentation skills training.
• Ability to write in plain English. Most projects end with a report presented to the client; you will be expected to write sections of the report on the areas you have worked on in plain (business) English.
• Leading self. You should be able to work by yourself towards your mid-term and long-term career goals. Your senior peers will provide coaching and mentoring.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Responsibility:

• Lead, mentor, and motivate a team of Relationship Managers to achieve the wealth management sales targets assigned by the head office while fostering a service-oriented customer experience.
• Develop and implement departmental objectives aligned with the bank’s strategic goals, while optimizing workflows and ensuring regulatory compliance.
• Maintain effective communication with business units, providing comprehensive support to ensure the smooth execution of related operations.
• Advise business lines on critical organizational and human resources issues that impact management efficiency.
• Ensure that all sales activities adhere to internal branch policies and external regulatory requirements.
• Strengthen staff management and training programs to continuously improve the professional competencies and sales capabilities of wealth management advisors.
• Manage new residential mortgage loan applications and provide ongoing service and relationship management for existing mortgage clients.
• Build and maintain strong client relationships, promptly address customer complaints, and escalate complex issues to senior management as needed.
• Perform other duties as assigned by management.

Job Requirements:

• Bachelor’s degree or above from well known university.
• Minimum of 5 years of related experience.
• Strong analytical skills, excellent communication and coordination abilities, proven leadership and team management skills, strong risk control awareness.
• Strong business acumen, with a deep understanding of financial markets and products.
• Language Proficiency: Proficient in both spoken and written English and Chinese so as to serve Chinese speaking customers.
• Must pass the following CMFAS paper：
  Module 1B -Rules and Regulations for Dealing in Securities (Non SGX-ST members)
  Module 5 -Rules and Regulations for Financial Advisory Services
  Module 6 -Securities Product and Analysis
  Module 6A -Securities and Future Product Knowledge
  Module 8 -Collective Investment Schemes
  Module 8A -Collective Investment Schemes II
  Module 9 -Life Insurance and Investment – Linked Policies
  Module 9A -Life Insurance and Investment – Linked Policies II
  Certificate in Health Insurance

Role Overview:
The Application Assistant Manager (Insurance, TPA & Coverage Systems) is responsible for ensuring stable, compliant, and high‑quality operational support for insurance, TPA claims, coverage, and medilimit systems. He/She oversees incident resolution, service performance, and operational governance for insurance‑related applications and workflows, working closely with TPAs, insurers, business operations, vendors, and IT teams. The role ensures systems and processes support accurate claims processing, coverage validation, regulatory compliance, and timely service delivery.

Key Responsibilities:

1) Operations & Service Management

• Coordinate incident and major incident resolution with technical teams and stakeholders.
• Support problem management activities to reduce recurring incidents.
• Monitor SLA / KPI performance and recommend corrective actions. Lead and deliver business within the insurance industry, ensuring high quality execution and string client satisfaction.
• Prepare operational dashboards, reports, and servicer eview materials.
• Provide clear status, risks and progress reporting to leadership. Lead business analysis on internal client engagements. Including requirement gathering, current-state assessment, gap analysis, and solution design.
• Standardise support documentation, processes, and reporting across countries or business units.
• Monitor resource capacity, utilisation, attrition risks, and escalation needs.
• Conduct regular operational reviews with internal team members and internal stakeholders.
• Ensure smooth knowledge transfer during project handover, system transition, or support onboarding.
• Track outsourced support deliverables, risks, and performance against contracts / SLAs.

2) Service Improvement & Strategy

• Support execution of application support strategy, roadmap, and transformation initiatives.
• Identify opportunities to improve support processes, service quality, and user experience.
• Drive automation, monitoring, and efficiency improvement initiatives.
• Recommend best practices for operational excellence.

3) Release Change, Performance & Availability

• Coordinate readiness checks before production deployment.
• Support release and migration activities into production environments.
• Monitor system performance and availability trends; escalate risks proactively.
• Ensure adherence to change management and release governance processes.
• Recommend improvements to system resilience and stability.

4) People & Leadership

• Supervise support teams on daily operations.
• Provide performance feedback to team members.
• Assist manager in manpower planning, workload balancing,and resource optimisation.
• Planning of cross-skill training

5) Governance, Risk & Compliance

• Support readiness for internal audits, external audits, and regulatory reviews.
• Track completion of patching, vulnerability remediation, access reviews, and control attestations.
• Ensure timely submission of mandatory reports, evidence, and regulatory deliverables.
• Coordinate remediation of audit findings, control gaps, and compliance issues.
• Ensure systems operate in accordance with internal policies, security standards, and regulatory requirements.
• Drive early escalation on performance, reliability, and security risks.

Requirements:

• Diploma/Degree in Computer/Computer Science or Information Technology or equivalent
• At least 3-5 years of experience in application support
• Knowledge and experience in application modernization, source code refactoring, application frameworks, application testing and Healthcare related projects is advantageous
• Understanding of the distributed systems, APIs and technical knowledge in insurance, TPA & healthcare system will be an advantage
• Strong analytical, coordination, and communication skills (written and verbal), and the ability to manage multiple tasks simultaneously
• Strong analytical and troubleshooting skills with a proactive approach to issue resolution
• Self-driven, strong team player who is proactive, quality-conscious, and results-oriented
• Maybe required to travel regionally for project support, stakeholder meetings, and knowledge transfer.

Responsibilities & Accountabilities

Business Development & Sales:

• Identify and develop new business opportunities by reaching out to ship owners, ship managers, fleet operators, and shipyards.

• Maintain and strengthen relationships with existing clients to ensure repeat business and long-term partnerships.

• Register the company with new customers and ensure inclusion in approved vendor lists to generate continuous enquiries.

• Achieve annual sales, revenue, and client retention targets as defined by management.

Commercial Management:

• Act as the primary commercial point of contact for all client enquiries.

• Coordinate with Service and Technical teams to close quotations issued by the Service team.

• Secure new Fleet Service Agreements (FSA) and manage timely renewal of existing FSAs.

• Prepare, review, and negotiate tenders, commercial proposals, service contracts, and framework agreements.

Strategy & Market Intelligence:

• Develop and implement sales strategies for LSA, FFE, and technical service work profiles in line with company objectives.

• Monitor market trends, competitor activities, and customer expectations.

• Advise teams on required changes in sales or service strategy based on market intelligence.

Internal Coordination:

• Work closely with the Technical Manager and Service Manager to obtain technical clarifications, define job scope, and ensure commercial feasibility.

• Ensure all sales activities, contracts, and client communications comply with the company’s QMS, internal procedures, approved conditions, and client technical scope as well as Class and Flag limitations.

• Coordinate with the Finance team for payment follow-ups, outstanding receivables, and commercial risk control.

• Support internal teams during contract clarifications and client escalations.

• Liaise with Technical Coordinators, Technical Superintendents, and Fleet Managers for closure of existing and upcoming service jobs.

• Coordinate with shipyards and repair facilities for upcoming dry-dock and project-based service opportunities.

Representation & Reporting:

• Represent the company at exhibitions, conferences, and client meetings.

• Maintain accurate sales pipelines, forecasts, and CRM records.

• Prepare periodic sales reports covering sales performance, hit rates, client feedback, market conditions, and opportunities for management review.

Qualifications

• Bachelor’s / Master’s degree in Business Administration, Marine Engineering, Mechanical Engineering, or equivalent.

• Sales or commercial training certification is preferred.

• Minimum 8–10 years’ experience in marine services, LSA/FFE, ship management, or technical sales.

• Proven experience in marine sales and contract negotiation.

• Strong knowledge of SOLAS, LSA Code, and applicable marine regulations.

• Basic technical understanding of LSA and FFE systems.

Position Overview
 

Autodesk, Inc. (NASDAQ: ADSK) makes software for people who make things. We are a global leader in design and make software for architecture, engineering, construction, manufacturing, and media and entertainment industries. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers have built with our software. At Autodesk, we exist to turn ideas into new realities that shape a thriving future.

Our software and services harness emerging technologies—such as additive manufacturing (3D printing), artificial intelligence, generative design, and robotics—that give companies and individuals the power to work more quickly, effectively, and sustainably throughout the entire project lifecycle.  Fusion is the first 3D CAD, CAM, CAE, and PCB tool of its kind, unifying design, engineering, electronics, and manufacturing to connect your entire product development process into one cloud-based platform. We are looking for a Senior Engineering Manager for Fusion Manufacturing Data Model (MFGDM) team who will manage local team including engineers from Senior to junior. MFGDM is the foundation of Manufacturing Cloud and the core Data Framework for Autodesk Cloud Flagship Product - Fusion.

Our objective is to build manufacturing data model and cloud services to shift from traditional file to granular data and to enable concurrency, integration, automation and collaboration throughout the entire product lifecycle, making it possible to empower customers to design and make better products faster.

The team we are building in multiple locations globally will focus on building fundamental data model and data services in MFGDM, supporting multi-seat growth for Fusion business, enabling product team using the granulized data to fulfil critical customer workflows, building intelligence/insights from the data, and releasing full values buried in files. The whole effort is an essential part for achieving corporate business strategy. The team will develop, deploy, maintain and support core data model & services. The team need to collaborate with other MFGDM teams cross GEOs. This position will be located in Singapore to further grow local team with other Asian teams.

Responsibilities

• Recruit, coach and develop an effective and highly motivated team to deliver data services solution and/or features to internal consumers and external customers

• Strategically build talents and leadership pipeline in team, build sustainable and healthy team structure to support short term and long-term business growth need

• Acute at detecting potential risks and gaps in projects development and in team development, and guide team to take proactive actions to resolve risks/gaps before they become real problems, save cost and improve team effectiveness

• Strongly drive team to build Customer Trust in the service solutions, including best in class resiliency, performance, scalability, and reliability. Advocate and build engineering excellence and service excellence in our development

• Lead team to support customers and solve customer incidents and issues with sense of urgency. Help team to understand the importance of customer-centricity and build customer empathy

• Collaborate with Product Managers, Product Owners, Software Architects, User Experience Designers and key stakeholders to build viable delivery plan for achieving business objectives

• Coach team to understand corporate vision, the product strategy and what part the team is making impacts to. Help team see the link between their work and corporate/business success and see the path realizing strategies

• Rally team behind the vision, boldly drive team for high quality deliveries while building healthy team atmosphere and work life balance

• Champion teams’ accomplishments and promote teams’ best practices and learnings to adjacent teams and in broader organization

• Find the right approach while facing uncertainties and support teams in navigating changes

• Foster open communication and collaboration cross teams/groups/organizations to achieve common goals. Wear bigger hat and break silos

• Manage team’s performance to ensure successful project completion. Inspire and motivate team members to achieve maximum productivity and optimal creativity. Support each team member in their pursuit of career development paths and opportunities

Minimum Qualifications

• BS/MS in engineering, computer science, or equivalent industry experience

• 12+ years working experience in software industry with 5+ years in leading development teams (managing team members from Junior engineers to Principal engineers, from Developers to QAs)

• Proven experience on leading team to successfully deliver for multiple releases for commercial software or services. Had solid understanding of full software development lifecycle, principles, practices, and methodologies

• Must have fundamentals in technology with Server-side development, preferably JavaScript (NodeJS, lambda, REST API) and AWS services

• Must have experience on working in a scrum team developing cloud services; fully understand services architecture, development, and testing; understand Agile and Scaled Agile. Can work with the team to break down complex technical requirements into logical execution slices

• Have insights about common engineering practice challenges and had experience of leading team to fix/improve them, e.g. automation framework, Feature Flag practice, CI/CD

• Strategic thinking to influence project decisions and develop teams for long term success

• Strong analytical and problem-solving skills. Experienced in using data to detect problems and make data-driven decision

• Demonstrated maturity in handling conflicts within team or cross teams. Hold good balance between being aggressive and being practical

• Comfortable at dealing with ambiguities. Be able to learn fast and grasp necessary key information in short time to build judgement for timely decision making

• Strong interpersonal skills to work with various stakeholders

• Have experiences on developing organization health, building talents, and coaching people

• Proactive communicator who can always communicate risks/concerns/changes/accomplishments to right stakeholders and with impacted teams/people actively

• Great presentation skills. Had experiences to present to senior leadership and to lead group activities

• A multitasker capable of prioritizing and managing time and multiple priorities simultaneously in a fast-paced, time-sensitive, results-oriented environment

• Collaborative, respectful, and thoughtful leader who is interested to work in a diverse and global team. Willingness to collaborate with colleagues across different time zones which may require limited work outside normal working hours

• Willingness to adapt to changing business needs and priorities and acceptance of changing requirements, even late in the development cycle

You will oversee payroll operations and benefits administration, ensuring accuracy, compliance, and timely delivery. This role also drives improvements in payroll processes, employee benefits, and HR operational controls.

Key Responsibilities

Payroll Management

• Manage end-to-end payroll processing, ensuring accurate and timely salary payments

• Review payroll inputs (allowances, deductions, claims, leave) for accuracy

• Ensure compliance with statutory requirements (CPF, IRAS, MOM, NS, etc.)

• Liaise with ERP vendors and internal stakeholders to resolve payroll issues

• Review payroll reports, reconciliations, and month-end submissions

• Maintain proper payroll documentation and records

• Support payroll-related audits

• Enhance payroll SOPs, controls, and workflows

Benefits Administration & Review

• Administer employee benefits (medical, insurance, leave, wellness)

• Review and improve benefits policies in line with organisational and market practices

• Liaise with insurers, brokers, and vendors on renewals and claims

• Analyse benefits usage and cost trends

• Support annual benefits reviews and new initiatives

HR Operations & Process Improvement

• Advise employees and managers on payroll and benefits matters

• Drive process improvements to enhance efficiency and employee experience

• Streamline HR processes and documentation

• Support HR systems implementation and enhancements

• Prepare HR reports and management updates

Team Supervision

• Supervise and guide junior HR/payroll staff

• Ensure timely and quality service delivery

Requirements

• 5–8 years of payroll experience, with exposure to benefits administration preferred

• Strong knowledge of Singapore employment laws and statutory requirements

• Experience with payroll systems and HRIS

• Strong analytical, organisational, and problem-solving skills

• High attention to detail and confidentiality

• Able to manage multiple priorities independently

• Strong ownership and accountability

• Good communication and stakeholder management skills

• Proactive with a continuous improvement mindset

• Degree or Diploma in HR, Business, or related field

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Account Manager – Private Equity
Singapore

Description

As a Senior Account Manager, you will review fund constitutional documents from an operational perspective, providing accounting services for the funds and calculate net asset value and investor services. You will also review the work of team members and provide feedback for improvement to guarantee timely delivery and quality of work.

Job specification  

• Review all capital activity of the funds

• Review Limited Partner and General Partners/Shareholder Allocation, and calculations/schedules

• Review financial statements and partner capital statements

• Review investor onboarding documents to ensure AML/KYC compliance.

Skills Required:

• Knowledge of financial products, Private Equity/Venture Capital, Real estate funds and environments along with prior fund accounting experience

• A Bachelor's or Master's level degree in accounting

• 10+ years of private equity or real estate fund accounting work experience

• Previous experience managing/coaching staff

• Experience in reviewing and preparing financial statements.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;

• Competitive remuneration commensurate with skills and experience;

• Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Account Manager – 6 Months Contract ( 2 Positions)
Location : Singapore

Description

We are looking for 2 accountants to support us for 6 months roughly around July/August 2026 to January/ February 2027. Prior fund accounting experience would be an asset, but we welcome strong accountants to apply.

As an Account Manager, you will review fund constitutional documents from an operational perspective, providing accounting services for the funds and calculate net asset value and investor services. You will also review the work of team members and provide feedback for improvement to guarantee timely delivery and quality of work.

Job specification  

• Review all capital activity of the funds

• Review Limited Partner and General Partners/Shareholder Allocation, and calculations/schedules

• Review financial statements and partner capital statements

• Review investor onboarding documents to ensure AML/KYC compliance.

Skills Required:

• Knowledge of financial products, Private Equity/Venture Capital, Real estate funds and environments along with prior fund accounting experience would be an asset

• A Bachelor's or Master's level degree in accounting

• Experience in reviewing and preparing financial statements preferred

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;

• Competitive remuneration commensurate with skills and experience;

• Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

An established regional bank is seeking an Assistant Relationship Manager to support its Corporate Banking team in managing and growing corporate client relationships.

Key Responsibilities

• Support Relationship Managers in client servicing, account management, and business development activities.
• Coordinate client onboarding, KYC reviews, account maintenance, and regulatory documentation requirements.
• Assist in monitoring loan and trade transactions, preparing facility documentation, and ensuring timely execution of client requests.
• Participate in client meetings, business calls, and site visits while supporting the pursuit of new business opportunities.
• Prepare management reports, client presentations, and internal submissions.
• Serve as a key liaison between clients and internal stakeholders to ensure efficient delivery of banking solutions, including cash management, trade finance, and digital banking services.
• Handle day-to-day client enquiries and support internet banking implementation and maintenance.

Requirements

• Degree holder with at least 3 years of relevant corporate banking experience in an Assistant Relationship Manager or similar client-facing support role.
• Exposure to transaction banking products such as cash management, liquidity solutions, and trade finance will be advantageous.
• Familiarity with KYC, client onboarding, and regulatory requirements within the banking sector.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, stakeholder management, and client servicing capabilities.

JF
Reg. No. R1875901
BeathChapman Pte Ltd
Licence no. 16S8112

Job Description:

• Support the Project Manager and engineers to deliver projects on time, within scope and budget.
• Manage project documentation and subcontractor coordination.
• Perform system setup, database configuration, and resolve technical/design issues.
• Provide IT infrastructure support (Microsoft & Linux environments).
• Handle network switch configuration and network device design within scope.
• Execute installation, debugging, and troubleshooting of IT systems.
• Guide site engineers and conduct knowledge transfer.
• Oversee project teams and subcontractors; lead and present project meetings.
• Track and report progress, following up on software development and site works.

Job Requirements:

• Degree/Diploma in IT, Computer Science/Engineering, Project Management, or related field.
• Minimum 7 years of relevant system experience.
• Experience in project management or IT systems deployment.
• Proficient in networking, SQL, and Windows OS.
• Knowledge of cybersecurity, database management (SQL), vulnerability assessment, software development concepts, and access control systems (e.g. CCTV, card readers).

EA Reg No: 20C0312

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Catering Sales Executive/ Assistant Sales Manager   to join our dynamic and fast- growing team. The Catering Sales Executive / Assistant Sales Manager  is  responsible for generating new business opportunities, maintaining relationships with existing clients, and promoting our catering and bento services. You will play a crucial role in achieving sales targets, understanding market trends, and delivering exceptional customer service to ensure client satisfaction.

Key Responsibilities:

Business Development:

• Identify and target potential clients in the corporate, hospitality, and event sectors.
• Develop and maintain a strong pipeline of leads through various channels, including networking, cold calling, and online research.
• Conduct sales presentations and product demonstrations to prospective clients.

Client Management:

• Build and maintain strong relationships with existing clients to ensure repeat business and referrals.
• Understand client needs and customize catering packages to meet their requirements.
• Act as the point of contact for clients, addressing their inquiries and concerns promptly.

Sales Strategy & Planning:

• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
• Analyze market trends and competitors to identify new business opportunities and improve service offerings.
• Collaborate with the marketing team to develop promotional campaigns and sales materials.

Event Coordination & Follow-Up:

• Coordinate with the operations team to ensure seamless delivery of services for events.
• Follow up with clients post-event to gather feedback and ensure satisfaction.
• Resolve any issues or complaints to maintain a positive client relationship.

Reporting:

• Prepare sales reports and forecasts for management review.
• Track and monitor sales performance against targets and KPIs.

Requirements:

• Diploma or degree in business management, hospitality or equivalent
• Proven experience as a Sales Executive or similar role, preferably in the catering, F&B, or hospitality industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite (Word, Excel, PowerPoint).

Licensed Part-time/ Full-Time Fire Safety Manager needed immediately. Interested please email your FSM related experience to sales@avemc.com.

Job scope includes all duties stated under the Singapore SCDF Fire Safety regulations, for the Fire Safety Manager.

Fire Safety Manager (FSM) – General Duties

The FSM shall assist the owner or occupier of the premises to:

Fire Safety Compliance

1. Ensure compliance with all fire safety requirements stated in the Emergency Response Plan (ERP).
2. Identify and report any fire safety non-compliance to the owner/occupier.
3. Maintain written records of:Details of non-compliance.Date and method of notification to the owner/occupier.
4. Ensure compliance with all fire safety conditions imposed for any approved temporary change of use.
5. Inform the owner/occupier if a required Fire Certificate is not valid or has expired.

Fire Safety Systems & Maintenance

1. Supervise the maintenance of all fire safety works and installations.
2. Ensure all fire safety systems remain operational and compliant.

Occupant & Fire Hazard Management

1. Ensure occupant load does not exceed the approved capacity under the Fire Code.
2. Conduct daily inspections of the premises.
3. Remove or arrange removal of any fire hazards identified during inspections.

Emergency Response Planning

1. Prepare, implement, and maintain the Emergency Response Plan (ERP).
2. Distribute the ERP to occupants.
3. Ensure all occupants are familiar with means of escape and evacuation routes.

Fire Drills & Training

1. Conduct at least two fire drills annually or as directed by SCDF.
2. Prepare fire safety guidebooks for occupants.
3. Train occupants in Fire fighting, First aid Emergency evacuation procedures,
4. Train, coordinate, and supervise the Company Emergency Response Team (CERT).

Emergency Preparedness & Response

1. Coordinate and supervise occupants during: Fire incidents Evacuations, Other emergencies
2. Supervise the operation of the Fire Command Centre (FCC) during emergencies.
3. Conduct at least two Table-Top Exercises (TTX) annually.
4. Evaluate the effectiveness of Emergency Response Plan (ERP), Arson Prevention Plan (APP)
   together with the Fire Safety Committee.

Arson Prevention

1. Prepare and implement the Arson Prevention Plan (APP).

Incident Reporting

1. Notify the SCDF Commissioner immediately upon occurrence of any fire incident.

Fire Safety Promotion

1. Organise fire safety campaigns, competitions, training courses, contests, and awareness programes to promote a fire-safe environment.

Other Duties

1. Perform any additional duties required by the SCDF Commissioner.

Additional Duties for FSM of Specified Complex Premises

Fire Risk Assessment (FRA)

1. Conduct a Fire Risk Assessment:

• At least once every 3 years.
• Whenever there are changes in work processes or activities that may increase fire risk.
• Whenever directed by the SCDF Commissioner.

Alternative Solutions Compliance

1. Conduct checks to ensure that fire safety works using alternative solutions comply with the Operations & Maintenance Manual requirements.

This format is suitable for inclusion in an FSM appointment letter, FSM service proposal, or FSM scope of work document

Job Responsibilities including but not limited to:

• Managing of the kitchen day to day operations, including planning and directing western food preparation
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 5 years of relevant experience in Western Restaurant / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• Ability to source and acquire New to Bank clients.

• Strong prospecting and networking skills.

• Capability to identify business development opportunities and grow market share

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual affluent coverage segment prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• Collaborate and coordinate across departments to ensure smooth client onboarding and servicing.

• Ability to adapt to changing business priorities.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• Relationship Managers

• Sales Team Managers / Market Heads

• Compliance, Fraud Risk, AML, FCC and CDD teams

• Priority Banking and Priority Private Segment

• Relationship Service Managers

• Banking Operations.

Our Ideal Candidate

• 2+ years of Client Acquisition Experience

• Degree holder

Role Specific Technical Competencies

• Account Management (of HNW Individuals) Experience

• Experience in Managing Greater China markets

• Good understanding and command of Mandarin as the incumbent will be supporting Greater China markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Supports the day-to-day IT and cybersecurity operations for all PAP Town Councils and the coordinating office. Working closely with the appointed IT vendor, Town Council staff, and relevant external parties, this role focuses on operational coordination, issue tracking, and execution support, including assistance with IT and cybersecurity-related audit queries and inter-agency operational matters

Our esteemed client in the Transportation/ Logistics industry is seeking a Key Account Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Key Account Manager (Tech Logistics)
• Location: CBD Area
• Working Hours: Monday to Friday, 9am to 6pm
• Salary Package: Up to $6,300 + Bonus

Job Responsibilities:

• Manage the end-to-end commercial health of a dedicated portfolio of IT vertical accounts, covering client relationships, rate negotiations, contract scope, and service escalations.
• Manage newly won accounts from the business development team and onboard them properly. Quickly assigning ownership, introducing the team, and putting a maintenance plan in place.
• Grow accounts by expanding lanes, entering new geographies, and adding value‑added services. Identify and pursue opportunities within portfolio.
• Protect margins and cash flow. Quote with discipline, manage scope creep, monitor billing and aging receivables on the accounts. Flag any issue that could hurt profitability or collection.
• Work closely with the Sales Operations Executive and operations teams on quotations and execution.
• Maintain accurate revenue projections, monitor pipeline conversions, and track upcoming workloads for the assigned portfolio.

Job Requirements:

• At least 5 years of experience in account management within freight forwarding, logistics, or supply chain. Exposure to IT logistics, trade compliance, or value‑added services is a strong plus.
• Comfortable navigating tough commercial conversations and escalations independently.
• Eager to build deep, technical expertise in niche logistics sectors and motivated to step into a people-management role over time.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We are seeking a Senior Executive/ Assistant Manager (E-Commerce) to strengthen our online presence and drive sales across key e-commerce platforms. This role is responsible for managing end-to-end e-commerce operations, optimising product visibility, executing digital marketing initiatives, and ensuring a seamless customer experience from order placement to fulfilment.

Key Responsibilities:

• Develop and implement effective sales strategies to boost product visibility and revenue on Shopee and Lazada.

• Monitor key performance indicators (KPIs), analyze trends, and run online promotions to maximize exposure and sales.

• Provide responsive and professional customer support through e-commerce platforms.

• Oversee order processing, delivery, and return handling to ensure a smooth and efficient fulfilment process.

• Support the planning and execution of digital marketing campaigns including social media ads, email marketing, and paid ads (Google Ads, Facebook Ads, etc.).

• Analyze and report on campaign performance, working with the marketing team to optimize for higher engagement and ROI.

• Assist in managing the e-commerce website to enhance user experience and drive conversions.

• Compile and present regular performance reports covering sales, customer behavior, traffic, and campaign effectiveness.

• Coordinate with internal departments such as marketing, inventory, and customer service to align and execute online initiatives.

Requirements:

• Diploma in E-Commerce, Marketing, Business, or a related discipline.

• At least 2-3 years of hands-on experience in e-commerce operations, digital marketing, or online retail.

• Proficient in managing online marketplaces like Shopee and Lazada.

• Strong analytical skills with experience in digital tools such as Google Analytics, Google Ads, Facebook Ads, and SEO tools.

• Excellent communication and organizational skills with attention to detail.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• A collaborative team player who can work cross-functionally with various departments.

• Proficiency in English and Mandarin for work-related communication, including product information and customer support.

Proficiency in Japanese Speaking Mandatory

Project Delivery Support

• Run project from initiation to closure, ensuring deliverables meet business requirements and quality standards
• Develop and track project plans, schedules, and resource allocation
• Ensure successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget
• Prepare Steering Committee materials and review minutes of the meeting.
• Follow up on actions and comments from Steco to ensure they are timely acted upon to closure

Process and Methodology

• Ensure adherence to delivery methodologies, governance, and control processes
• Monitor progress, manage risks and issues, and implement mitigation strategies
• Work with the Project Manager (bank’s side) on the overall project plan from the platform, infra team and system delivery & release perspective
• Ensure that the list of deliverables are defined and understood within the various system delivery
• Provide timely update to the Bank’s PM on the system delivery progress status, risk, issues and escalation
• Analyse and highlight project risks and develop necessary risk mitigation plans
• Analyse and highlight project dependencies to pre-empt project issues
• Maintain project issue register to keep close match of the project issues till their resolution

Stakeholder Coordination

• Collaborate with Bank’s IT Project Manager, SMBC and JRI HO PICs, APAC IT and JRIS PICs and HO project team and vendors to ensure alignment on project scope and timelines
• Provide detailed project insights, timely status reporting and escalate issues when necessary
• Facilitate effective communication and foster a culture of collaboration, transparency, and accountability, ensuring strong cross functional teamwork and alignment to project goals and objectives

Other related Project tasks

• Support other project related tasks that may be assigned from Bank Project PM, in line with the resource skills

Own and deliver monthly qualified leads at target CPL through Meta, Google and digital channels. Responsible for both lead quantity and cost efficiency.

Scope of Work

Core Responsibilities

1. Lead Generation

* Plan and run Facebook / Instagram lead campaigns

* Generate consistent monthly enquiry volume

* Improve lead quality, not just quantity

2. Cost Control

* Reduce CPL

* Improve ROAS / CAC efficiency

* Manage and optimise ad budgets daily

1. Campaign Execution

* Launch new campaigns, creatives, offers, landing pages

* A/B test audiences, hooks, creatives, copy

3. Reporting

* Daily / weekly reporting:

* Leads

* CPL

* Spend

* Conversion rate

* Show-up rate

* Sales ROI

4. Funnel Improvement

* Work with sales team to improve lead follow-up speed

* Improve booking rate / trial attendance

What Success Looks Like

* Every month leads delivered

* CPL controlled

* Fast reaction when results drop

* Constant testing and improvement

* No excuses, data-driven decisions

* Think like owner, not employee

Candidate Requirements

* Strong Meta Ads hands-on experience

* Proven lead generation results

* Understand CPL / CAC / ROI

* Analytical and aggressive optimiser

* Able to work independently

Performance Model (Better)

Corten Interior Solutions is an integrated solutions company and a design-led manufacturer specializing in bespoke woodcraft and stone craft solutions for residential, commercial and hospitality projects. As part of our ongoing investment for growth, we are expanding our team and inviting motivated individuals to grow with us.

The Senior Drafter/Senior Design Manager leads the drafting team to prepare furniture drawings, coordinates with project teams, updates designs, ensures compliance, and maintains accurate documentation and version control.

Responsibilities

• Prepare detailed furniture drawings and material specifications.
• Collaborate with production and site teams to develop drawings based on project requirements.
• Review, update, and revise drawings to reflect design changes and site conditions.
• Ensure accuracy and compliance of all drawings with project specifications, relevant codes, and company drafting standards.
• Maintain organized drawing documentation, including proper version control and filing.
• Provide technical support and practical solutions during project execution.
• Monitor drawing submission timelines and manage team progress

Requirements

• Diploma in Architecture, Building, Engineering, or a related field.
• Minimum 5 years of relevant experience in architectural, structural, interior design, or furniture drafting.
• Strong experience in carpentry and joinery works within the interior fit-out industry is an added advantage.
• Proficient in AutoCAD, Autodesk Revit, and other BIM-related software.
• Good communication skills for coordination with clients and consultants
• Ability to work independently, hands-on and ability to lead and manage a drafting team effectively.

We have an immediate requirement for an experienced Senior Construction Manager to join the PM Group team. For this role, we need someone who has the capability to drive the project to completion within the time and cost control requirements. This will require a candidate with considerable experience i.e. who has managed large-scale greenfield projects from inception to completion.

Key Responsibilities:

• manage stakeholder expectations
• have the difficult conversations when needed with our Team and our Client
• foresee potential challenges and address them before issues arise
• contribute to solutions
• unblock the routine obstacles that inevitably occur on fast-track projects.

To be successful in this role you will have:

• At least 15 years of experience with direct experience in Construction Management
• Demonstrated understanding and experience of cost control and management, performance measurement and project scheduling.
• Ability to interpret construction contractual documents and contract modifications.
• Undertaken and completed at least one largescale greenfield project in the data center industry
• Excellent organisational skills with an ability to produce accurate work to project deadlines.
• Excellent interpersonal and communication skills.

Responsibilities

• Supervise and manage the Events, Feedback, License Management and Patrol Officers assigned to their team. 
• Provide training program for candidates i.e. service-related training, knowledge of SOP in handling events, feedback cases, applications.
•  Deployment and Attendance Management
• Ensure quality of replies adhere to the service standards and timeline 
• Review existing workflows and suggest productivity improvements/innovative solutions  
• Consolidating monthly report using monthly performance report

Requirements

• A Degree in Venue/Events/Hospitality and Tourism Management, Mass Communications, Communications and New Media, Marketing, Business Administration or related discipline.
• Experience in events or venue management, marketing, hospitality, customer service management, call centre management or quality service management;
• Strong leadership abilities and exceptional organisational and time management skills.
• Experience in data analytics, and/organisation development preferred

MISSION:

To increase revenue from existing customer base by increasing Coface BI solutions usage within the client organization and upselling new solutions - with the objective to increase client stickiness/retention and maximizing long term revenue.

MAIN RESPONSIBILITIES:

• Serve customers by providing product and service information and resolving product and service problems as indicated by clients or partners.
• Prepare account plans for outlining plans to meet short, medium & long term revenue objectives
• Provide monthly forecast for the portfolio split by accounts
• Engage with key client stakeholders to increase Coface solution usage and to upsell new Coface solutions
• Monitor the portfolio proactively, highlight any anomalies and prepare recovery plans to get usage/revenue back on track
• Identify new use cases/departments to expand the Coface solutions for clients
• Track and see to closure any customer queries including complaints by providing the best solution to solve the problem, following up to ensure resolution
• Track and manage SLAs as per contract to ensure they are within the agreed limits
• Deliver to clients and partners final Contracts, Endorsements, and invoices and handle any questions related to these documents
• Be responsible for negotiations with clients on renewal of contracts and pricing
• Responsible for derogation requests if required on products, contracts and pricing
• Conduct 6 monthly reviews with the client and client’s stakeholder, to clearly demonstrate Coface’s industry thought leadership and how Coface BI is an effective solution.
• Accuracy in forecasting of sales and revenue targets.
• Ensure client NPS scores meet or exceed global benchmarks.
• Support Senior Strategic Account managers on renewals, operations, and in preparation of quarterly business review.

We are seeking an experienced Senior Account Manager to manage and grow a portfolio of accounts within the IT logistics sector. The successful candidate will be responsible for maintaining strong customer relationships, driving account growth, and ensuring commercial success across assigned accounts.

This role offers the opportunity to work closely with senior leadership, inherit an established portfolio of active accounts, and develop towards a future leadership position.

Key Responsibilities

• Manage assigned customer accounts and serve as the primary commercial contact.
• Build and maintain strong relationships with customers and key stakeholders.
• Oversee account pricing, contract management, service scope, and issue resolution.
• Onboard new customers and ensure smooth account transitions and implementation.
• Identify opportunities to grow existing accounts through service expansion and new business opportunities.
• Monitor account profitability, pricing, billing matters, and receivables.
• Work closely with Operations and Sales Operations teams to ensure successful service delivery.
• Prepare and maintain sales forecasts, pipeline updates, and account reports.
• Support continuous improvement initiatives and contribute to business growth.

Requirements

• Minimum 5 years of account management experience within freight forwarding, logistics, supply chain, or related industries.
• Strong customer relationship management and stakeholder engagement skills.
• Good commercial awareness with experience in pricing, margins, contracts, and negotiations.
• Strong organisational skills with the ability to manage multiple accounts effectively.
• Proficient in CRM systems and sales forecasting.
• Experience in IT logistics, Importer/Exporter of Record (IOR/EOR), or related value-added logistics services will be an advantage.
• Strong communication and interpersonal skills.

email- lucas.chang@swiftsearchglobal.com
whatsapp - 93392324

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495