Total 81 Senior Executive job vacancies

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

- Any other duties/tasks as requested by management.

Job Responsibilities:

- Perform guest check-in and check-out procedures.

- Attend to guest enquiries professionally via phone, email and walk-ins.

- Handle room reservations and update guest details in the hotel system.

- Conduct regular floor checks and ensure public areas are clean and presentable.

- Coordinate with housekeeping to ensure rooms are ready for arriving guests.

- Assist guests with directions, recommendations and general enquiries.

- Prepare shift handover reports and update operational logs.

- Assist with inventory checks and stock replenishment when required.

- Support night audit and operational duties when assigned.

- Perform any other duties assigned by the Management.

Requirements:

- Friendly and service-oriented personality.

- Comfortable interacting with guests from different nationalities.

- Able to work independently and as part of a team.

- Able to work weekends and public holidays when required.

- No experience required. Training will be provided.

Preferred Availability:

- Minimum 2 to 3 shifts per week.

- Able to commit for at least 3 months preferred.

- Morning, Afternoon and Night shifts available.

What We Offer:

- Flexible scheduling.

- Hands-on hospitality experience.

- Friendly and supportive working environment.

- Opportunity to learn front office, reservations and hotel operations.

Location: Orchard

Salary: Up to $5000

About the Role

We are seeking an experienced Assistant Executive Housekeeper to support the management of Housekeeping and Laundry operations, ensuring exceptional cleanliness, service standards, and guest satisfaction throughout the hotel.

Key Responsibilities

• Assist in overseeing daily housekeeping and laundry operations
• Ensure guest rooms, public areas, and back-of-house facilities meet hotel standards
• Conduct regular inspections to maintain cleanliness and presentation
• Supervise, train, and support housekeeping team members
• Handle guest feedback and resolve housekeeping-related concerns promptly
• Monitor inventory, linen usage, and housekeeping supplies
• Support manpower planning, scheduling, and operational efficiency
• Ensure compliance with hygiene, safety, and company standards
• Work closely with other departments to deliver a seamless guest experience

Requirements

• Diploma or Degree in Hospitality Management or related field
• Minimum 4 years of housekeeping experience, including supervisory responsibilities
• Strong leadership, communication, and organisational skills
• Experience in hotel or hospitality environments preferred
• Detail-oriented with a passion for service excellence
• Familiar with housekeeping operations, safety, and hygiene standards

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Location: Orchard

Working Hours: Monday to Friday, 9:00am – 6:00pm

Salary: Up to $4000 + aws + flexi benefit + staff meal

Our client is a leading international hospitality company. They are looking for a proactive and technically skilled IT Executive to support the daily technology operations of their hotel. In this role, you will be responsible for maintaining IT infrastructure, providing technical support to users, and ensuring critical business systems operate efficiently to support both guests and employees.

Key Responsibilities

IT Support & User Assistance

• Provide first-level technical support for hardware, software, network, and system-related issues.
• Assist employees across departments with troubleshooting and IT-related enquiries.
• Ensure timely resolution of incidents to minimise operational disruptions.
• Deliver excellent service and support to both internal users and hotel guests.

Systems & Infrastructure Management

• Support the maintenance of servers, workstations, network devices, telephony systems, and IT equipment.
• Assist with system upgrades, software installations, security patches, and routine maintenance activities.
• Monitor system performance and help ensure optimal uptime of critical business applications.
• Support backup, recovery, and disaster recovery processes.

Hotel Operations & Guest Technology Support

• Provide technical support for hotel operational systems, including Property Management Systems (PMS), Point-of-Sale (POS), and related platforms.
• Assist with conference rooms, meeting facilities, audiovisual equipment, and event technology setups.
• Resolve guest-facing technology issues promptly to maintain a positive guest experience.

IT Security & Asset Management

• Support IT security initiatives, ensuring compliance with company policies and data protection standards.
• Maintain accurate records of IT assets, licenses, and equipment inventories.
• Assist in monitoring system access, user accounts, and security controls.
• Ensure all IT equipment is properly configured, maintained, and secured.

Continuous Improvement & Collaboration

• Document incidents, resolutions, and system changes accurately.
• Identify opportunities to improve IT processes, systems, and user experience.
• Work closely with vendors, service providers, and internal stakeholders on IT projects and initiatives.
• Collaborate with the wider team to support business and operational objectives.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• At least 1–3 years of experience in IT support, systems administration, or technical operations.
• Good knowledge of Microsoft Windows, Microsoft Office, and common business applications.
• Basic understanding of networking, servers, hardware, and IT infrastructure.
• Experience supporting hospitality systems such as PMS, POS, or hotel applications is an advantage.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $3000 + aws + flexi benefit + staff meals

Create memorable experiences and be the face of exceptional guest service.

Our client is a prestigious luxury hotel seeking a passionate Guest Relations Executive to deliver personalised hospitality and ensure every guest enjoys a seamless and memorable stay. This role is ideal for individuals who enjoy building meaningful guest connections and creating outstanding service experiences.

Key Responsibilities

Guest Care & Personalised Service

• Serve as a dedicated point of contact for VIP, repeat, and extended-stay guests.
• Anticipate guest preferences and coordinate personalised arrangements to enhance their stay.
• Build strong rapport with guests and ensure a warm, welcoming experience throughout their journey.

Arrival & Lobby Experience

• Welcome arriving guests and provide professional assistance during check-in and throughout their stay.
• Maintain an active presence in guest-facing areas, offering assistance and responding proactively to requests.
• Ensure guests receive prompt, attentive, and personalised service at all touchpoints.

Guest Feedback & Service Recovery

• Engage with guests regularly to gather feedback and identify opportunities to enhance satisfaction.
• Resolve concerns efficiently and professionally while ensuring positive service recovery outcomes.
• Monitor and follow up on guest requests to ensure timely completion and satisfaction.

Cross-Department Coordination

• Work closely with Front Office, Housekeeping, Food & Beverage, and other departments to ensure seamless service delivery.
• Communicate guest preferences, special occasions, and service requirements accurately.
• Support smooth execution of VIP arrivals, celebrations, and special arrangements.

Guest Loyalty & Experience Enhancement

• Foster strong relationships with returning guests to encourage loyalty and repeat visits.
• Maintain accurate guest profiles and preferences to support future personalised experiences.
• Contribute ideas and initiatives that elevate guest satisfaction and overall hotel experience.

Requirements

• Previous experience in Guest Relations, Front Office, Customer Service, or Hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a service-oriented mindset.
• Ability to remain professional and composed in a fast-paced environment.
• Highly organised with strong attention to detail.
• Passionate about delivering exceptional guest experiences.
• Familiarity with hotel management systems is an advantage.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Job Description:

Supervise daily housekeeping operations to ensure guest rooms, public areas, and service areas meet hotel cleanliness and presentation standards

Inspect guest rooms and public areas to maintain quality standards and maximum guest satisfaction

Supervise and support Housekeeping Attendants in their daily tasks and performanceCoordinate closely with Front Office regarding room status updates and guest requirements

Attend to guest requests, feedback, and complaints in a professional and timely mannerReport and follow up on maintenance and repair issues with the Engineering team

Assist in managing housekeeping supplies, linen inventory, and lost & found procedures

Ensure housekeeping equipment and cleaning tools are properly maintained and used safelySupport staff training, orientation, coaching, and performance monitoring

Maintain housekeeping records, operational reports, and departmental documentationEnsure compliance with hotel policies, hygiene, health & safety, and emergency procedures

Promote teamwork, sustainability practices, and hotel values within the department

Reaquirement :

Minimum 1 years of experience in a housekeeping supervisory role within the hospitality industryStrong attention to detail and ability to maintain high standards of cleanliness

Excellent communication and interpersonal skills to effectively lead and motivate a team

Problem-solving skills and the ability to work under pressure to meet deadlines

Proficient in Microsoft Office suite and able to use housekeeping management software

Passionate about providing exceptional customer service and creating a comfortable guest experience

Job Description:

Supervise daily housekeeping operations to ensure guest rooms, public areas, and service areas meet hotel cleanliness and presentation standards

Inspect guest rooms and public areas to maintain quality standards and maximum guest satisfaction

Supervise and support Housekeeping Attendants in their daily tasks and performanceCoordinate closely with Front Office regarding room status updates and guest requirements

Attend to guest requests, feedback, and complaints in a professional and timely mannerReport and follow up on maintenance and repair issues with the Engineering team

Assist in managing housekeeping supplies, linen inventory, and lost & found procedures

Ensure housekeeping equipment and cleaning tools are properly maintained and used safelySupport staff training, orientation, coaching, and performance monitoring

Maintain housekeeping records, operational reports, and departmental documentationEnsure compliance with hotel policies, hygiene, health & safety, and emergency procedures

Promote teamwork, sustainability practices, and hotel values within the department

Reaquirement :

Minimum 1 years of experience in a housekeeping supervisory role within the hospitality industryStrong attention to detail and ability to maintain high standards of cleanliness

Excellent communication and interpersonal skills to effectively lead and motivate a team

Problem-solving skills and the ability to work under pressure to meet deadlines

Proficient in Microsoft Office suite and able to use housekeeping management software

Passionate about providing exceptional customer service and creating a comfortable guest experience

The Raffles Service Agent / Executive delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports hotel's CSR and sustainability efforts.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

• Minimum tertiary education or equivalent.
• Knowledge of and experience of relevant software applications – spreadsheets, word processing and database management.
• Minimum 1 to 2 years of relevant experience in the hotel industry.
• Required to work on weekends, public holidays and rotating shift.
• Strong interpersonal skills with ability to communicate with all levels of colleagues.
• Service-oriented with an eye for details.
• Ability to work effectively and contribute to the team.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Join a 5-stars hotel in Singapore where you’ll play a key role in delivering smooth, well-executed hotel events and functions. You’ll be responsible for setting up, coordinating, and ensuring every event runs seamlessly while providing warm and professional guest service.

What You’ll Be Doing

• Set up function rooms, banquet tables, buffet counters, and refreshment stations based on event requirements

• Ensure all event areas are properly prepared, clean, and ready at least 30 minutes before each function

• Maintain service mise-en-place to support smooth day-to-day operations

• Support full event execution from setup to teardown, including basic billing and post-event reporting

• Supervise and guide junior staff and casual labour when required

• Ensure proper handling and usage of equipment in line with safety and operational standards

• Provide attentive guest service: greet guests, assist with requests, and handle feedback professionally

• Assist with hosting, cashiering, and bartending duties when required

• Act as a runner to support coordination between function rooms and service areas

Who We Are Looking For

• Minimum 1 year of banquet experience in a 5-star hotel environment

• Candidates with similar experience are preferred

• Minimum secondary school qualification

• Fluent spoken English with basic written communication skills

• Positive attitude with strong service mindset and good interpersonal skills

• Comfortable working in a fast-paced, high-pressure hospitality environment

Salary & Others

• Salary: $3,200 – $3,300 per month

• Medical Benefits, AWS (13th month bonus), Variable Bonus, Birthday Leave, Hotel Staff Discounts 
  (If applicable)

• 5-day work week

• Shift-based schedule (including nights, weekends, and PH)

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.We are looking for F&B Reservations Executive to join our team!

Job Responsibilities

• To be familiar with Shangri-La Hotels and Resorts’ policies and procedures and be well-versed with the facilities and services offered by the hotel. To “master” the product in terms of rates, layout and physical attributes, breakdown / configuration, benefits and amenities etc. 
• Managing all reservations handling and process; proficient in operating the various reservations systems and equipment. To provide prompt, courteous and efficient service at all times. To answer the phone within three rings. 
• To upsell whenever possible to maximize occupancy and revenues ensure that all reservations are entered accurately and “mesh” update maintained consistently and to be aware of book-out status and need periods to maximize sales opportunities.
• To alert the Reservations Manager of sudden changes in occupancy levels and advise the Reservations Manager of any deviations in rate applications or reservations arrangements.   
• Handle incoming reservations requests / correspondence, confirming or regretting on the day received and manage the hotel’s credit policies to effectively handle and process billing requirements. 
• Carries out other special projects/tasks assigned by supervisors  

Job Requirements

• Minimum O Levels with at least 2 year of relevant working experience  
• Strong customer service mindset with the ability to handle enquiries professionally and courteously.
• Good phone etiquette and confident in managing high call volumes and emails 
• Proficent in MS Words, Excel and PowerPoint

6 months maternity cover

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• To scrutinize all invoices and verify their accuracy. 

• To double check invoices with purchase orders and receiving receipts. 

• To maintain records of all disbursements as required for company controls. 

• To process vendor payment via DBS bulk payment. 

• To reconcile vendor SOA and resolve discrepancies 

• To maintain proper filling and documentation as required by the Hotel. 

• To assist in month-end closing activities 

• Performs any other related duties that may be assigned from time to time.  

SKILLS & ABILITIES

• Min Diploma in in Finance/Accounting with 3 years related experience and/or training in similar capacity; or equivalent combination of education and experience.
• Candidate that has hospitality experience has an added advantage.
• Ability to work independently and in a fast-paced environment.

We are looking for a Security Executive to join our team!

As a Security Executive, we rely on you to:

• Assists the Security Manager in the operations of round-the-clock overall security and fire-safety services
• Assist in control of the Security Department and supervise security officers
• Responsible for maintaining adequate and effective security measures for the hotel
• Ensuring maximum protection is given to the guests
• Ensure hotel and guest properties are safeguard against loss, damage and other untoward accidents
• Handle all incidents in a professional and timely manner

We are looking for someone who:

• Has relevant experience within the hotel industry
• Has strong interpersonal and communication skills
• Detail-orientated and has good organisational skills
• Is professional, discreet and can handle sensitive information
• Upholds professional values, ethics and integrity at all times
• Enjoys problem solving with a can-do attitude
• Enjoys being challenges
• Report Writing

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

GUEST SERVICES EXECUTIVE (FRONT OFFICE/CONCIERGE)

Mandarin Oriental, Singapore is looking for a Guest Services Executive (Front Office/Concierge) to join our Rooms team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at Mandarin Oriental, Singapore within the Rooms Department in Singapore, the Guest Services Executive is responsible in playing a vital role in meeting and exceeding guest expectations by providing efficient and courteous service in accordance with Legendary Quality Experiences. The Guest Services Executive reports to the Front Office Manager.

As Guest Services Executive, you will be responsible for the following duties:

• Maintain operational standards to achieve efficiency, productivity and maximum guest comfort and satisfaction.
• Manage room control, monitor availability and efficient release of rooms for arrival guests.
• Read through guests’ arrival report and see to all guest’s requests and needs according to MOHG established services by guest categories standards.
• Familiar with room amenities, layout of categories of rooms, room rate structure, facilities and services available in the hotel.
• Provide recommendation for wine and dine, entertainment, tourist attractions, concierge services and information.
• Identify guests for meet and greet from the arrival and departure reports.
• Handling cashiering duties.
• Monitor major group movement and coordinate with the various departments.
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.
• Attend scheduled meetings.
• Well-versed with Mandarin Oriental Hotel Group goals and information.
• Attends to guests with regards to general inquires, request and complaints.
• Meet and greet all the guests upon their arrival and /or departure.
• Extensively collect and gather all feedbacks from guests.
• Conduct Courtesy calls to guests during the course of their stays.
• Assist in VIP check in.
• Assist in major group movements.
• Perform any other duties as assigned by Superior.

As Guest Services Executive, we expect from you:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism/Hotel Management or equivalent.
• Good communication and interpersonal skills
• Enjoys interacting with guests and working in a fast paced environment
• Candidate must be able to work rotationary shifts, weekends and holidays

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Job summaryMeet and exceed guest expectations, provide efficient and courteous service in accordance with Legendary Quality Experiences.

Key selling points

• Exciting career opportunities
• Birthday gift voucher and leave
• Complimentary night stays in other Mandarin Oriental Hotels

Job Summary

Manage comprehensive accounting functions to ensure accurate financial reporting and compliance, supporting operational efficiency and strategic decision-making at The Arcadia Hotel.

Responsibilities

• Execute full set of accounts including accounts receivable, accounts payable, and general ledger to maintain accurate financial records
• Verify daily sales transactions and perform bank and credit card reconciliations to ensure financial accuracy and integrity
• Conduct month-end closing processes and prepare detailed management reports to support business performance analysis
• Prepare quarterly GST reports in compliance with regulatory requirements
• Assist in purchasing activities, conduct stock counts, and perform cost analysis to optimize inventory and pricing strategies and update of hotel rates
• Monitor and coordinate renewal of maintenance contracts, insurance coverage, and hotel licensing to ensure uninterrupted operations
• Collaborate with cross-functional teams to perform ad-hoc duties that support hotel management and operational goals

Required competencies and certifications

• Diploma in Accounting or equivalent qualification
• Minimum 2 years of experience managing accounting functions in a similar capacity

Preferred competencies and qualifications

• Knowledge of IT systems relevant to accounting and hotel operations
• Strong interpersonal and communication skills demonstrated through effective teamwork and stakeholder engagement
• Proven ability to manage multiple priorities with meticulous attention to detail and meet tight deadlines
• Resourceful and tactful problem-solving skills applied to overcome challenges and improve processes
• Able to handle full set of accounts

OVERVIEW OF ROLE

The SalesExecutive – Rooms is responsible for supporting the growth of room revenue through proactive sales activities, account servicing and business development efforts.

Reporting to the Director of Sales, this role focuses on generating room business opportunities across key market segments including corporate, leisure and travel trade. The Sales Executive assists in maintaining strong client relationships, identifying new business opportunities and ensuring excellent service throughout the sales process.

Working closely with the Sales, Revenue Management, Reservations and Operations teams, this role supports the achievement of room revenue targets and overall commercial objectives.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Sales Executive – Rooms are summarised below; however, the list is not exhaustive.

GENERAL DUTIES

•Proactively prospect and generate room business opportunities across corporate, leisure and travel trade segments.

• Conduct sales calls, client visits, networking activities and site inspections to promote the hotel.

• Respond promptly to client enquiries regarding room bookings, negotiated rates and group accommodation requests.

• Prepare proposals, quotations, contracts and rate agreements in accordance with hotel policies and procedures.

• Assist with client presentations, familiarisation trips, trade shows, networking events and sales missions.

• Support the execution of sales plans and initiatives to achieve room revenue goals.

•Undertake any other duties or responsibilities assigned by the Director ofSales.

ACCOUNT MANAGEMENT

•Maintain strong relationships with existing clients, travel agents, wholesalers and business partners.

• Assist in managing a portfolio of accounts and supporting account growth strategies.

• Monitor account production and identify opportunities for increased business.

• Ensure all client interactions reflect NoMad’s service philosophy and luxury hospitality standards.

•Maintain accurate client records, contact details and account activities.

SALES PERFORMANCE & BUSINESS DEVELOPMENT

• Support the achievement of individual and departmental room night and revenue targets.

•Identify new business opportunities through market research, prospecting and relationship building.

• Monitor competitor activity, market trends and industry developments.

• Assist in maintaining an active sales pipeline and conversion tracking.

•Contribute to sales forecasts, reports and business reviews.

COLLABORATION & COORDINATION

• Work closely with Reservations, Front Office and Revenue Management teams to ensure smooth handling of room bookings and client requirements.

•Coordinate with Events and Food & Beverage teams when group accommodation includes meetings, events or dining components.

• SupportMarketing & Communications initiatives that drive room demand and brand awareness.

• Ensure clear and timely communication between clients and hotel departments.

ADMINISTRATION & REPORTING

•Maintain accurate records of sales activities, account management updates and client correspondence within the CRM system.

• Prepare weekly and monthly sales activity reports.

• Track enquiries, leads, bookings and production performance.

• Ensure all contracts, agreements and documentation are completed accurately and filed appropriately.

• Assist with database management and sales administration tasks.

GUEST EXPERIENCE & BRAND REPRESENTATION

•Represent NoMad Singapore professionally in all client interactions and external engagements.

• Deliver a seamless and positive customer experience throughout the sales journey.

• Build long-term relationships that encourage repeat business and brand loyalty.

• Uphold and promote the positioning and standards of the NoMad brand.

EXPECTATIONS

The SalesExecutive – Rooms is expected to:

•Maintain a consistently professional and positive attitude.

•Demonstrate strong sales initiative and accountability for assigned business objectives.

• Build and maintain effective relationships with clients and business partners.

•Communicate clearly and professionally with internal and external stakeholders.

•Demonstrate strong organisational and time-management skills.

• Work collaboratively across departments to achieve commercial goals.

• Uphold company values, professionalism and brand standards at all times.

QUALIFICATIONS

• Diploma or Degree in Hospitality Management, Business Administration, Marketing or a related field preferred.

• Minimum1–3 years of experience in hotel sales, hospitality sales or a related commercial role.

•Experience working with corporate, leisure or travel trade segments is advantageous.

• Strong communication, interpersonal and negotiation skills.

•Proficiency in Microsoft Office applications and CRM systems.

• Strong administrative and organisational abilities with attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

•Results-oriented with a proactive and customer-focused mindset.

•Previous experience within luxury hospitality or lifestyle brands is advantageous.

GOODWOOD PARK HOTEL

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Restaurant Manager, your job responsibilities include, but not limited to:-

Responsibilities

• Assists in recruiting, training, motivating, coaching, directing and supervising the work of the employees in the restaurant/bar and banquet operations.

• Assists in developing and implementing all training programmes on a continual basis to ensure a high degree of professionalism within the staff.

• Ensures that the service standards are maintained while operating within budgeted labour cost guidelines. Food and beverage cost control is also important, preventing any wastage and over-ordering.

• Ensures proper care, security and maintenance of hotel equipment.

• Supervises the storage and operational area, ensuring that all restaurants, bars and function rooms are clean and tidy at all times.

• Attends all briefings and meetings in the absence of the Restaurant Manager and disseminates the information to staff.

• Monitors staff grooming, attitude and degree of professionalism to ensure strict adherence to the standards of quality service.

• Attends to guests’ complaints, problems or situations promptly to the satisfaction of the guests.

• Assists service staff at peak periods when possible. Must also be well-versed with F&B operations hours.

• Plans staff duty roster and conducts briefing regularly.

• Monitors and controls crowd when busy, always be on alert and stay vigilant on suspicious/strange findings.

• Performs any other duties as may be assigned from time to time by the management.

Requirements

• GCE 'O' Levels or equivalent

• 3 years of F&B experience

• Ability to work in a fast-paced environment

For more information, please visit www.goodwoodparkhotel.com

Please be informed that only shortlisted candidates will be notified.

Job Description

• To assist the Club Manager oversee the operations of the entire Momentum Club.
• To co-ordinate Momentum Club activities efficiently to maximize guest satisfaction in the hotel.
• To ensure pre-arrival preparations are carried out for all reserved bookings for the day.
• To conduct detailed check of breakfast setup and cocktail setup to ensure that they are according to the established standards.
• To record inventory of stocks and equipment are kept up to the established par levels of smooth operations.
• To maintain all equipment in the Momentum Club to ensure they are useable all the time.
• To manage the reservation, operation and service of the boardroom in the Momentum Club and optimize revenue where possible through room rentals.

Requirements

• At least 1 year of experience
• Able to work rotating shifts

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week

• Staff rates at Accor hotels in Singapore and worldwide

• Birthday leave

RESPONSIBILITIES:

Warehouse Operations

• Oversee receiving, counting, sorting, packing, storage and labelling of goods

• Maintain proper stock levels and ensure accurate inventory records

• Ensure proper receipt, counting, sorting, packing, storage and labelling of goods

• Verify all incoming shipments and deliveries against invoices and packing lists, ensure all goods are received in good condition and report discrepancies or damage promptly

• Ensure goods are properly prepared and packed for delivery

• Handle heavy products safely

• Maintain warehouse cleanliness, organisation, and safety standards

Logistics Coordination

• Plan and coordinate logistics operations, including inbound and outbound shipments, customs clearance, and freight arrangements

• Monitor and track shipments to ensure timely delivery

• Ensure compliance with customs regulations and liaise with freight forwarders for smooth clearance

• Optimize routes and reduce transportation costs where possible

 Inventory Management

• Conduct regular stock checks and cycle counts

• Report stock discrepancies or damaged goods to management promptly

• Investigate and resolve inventory discrepancies

• Prepare inventory reports for management review

 Documentation & Compliance

• Ensure accurate documentation for all shipments and receipts

• Comply with company policies and regulatory requirements

• Maintain records for audits and reporting purposes

 Continuous Improvement

• Identify process gaps and propose improvements

• Support implementation of warehouse management systems (WMS)

• Support other warehouse logistics and procurement related activities as and when assigned
  

REQUIREMENTS:

• Diploma in Logistics, Supply Chain Management, or related field

• Minimum 3 years of experience in warehouse and logistics environment

• Knowledge of import/export documentation, incoterms and customs clearance processes

• Strong knowledge of inventory control and WMS systems

• Proficient in MS Office applications (Excel and Word)

• Good communication and problem-solving skills

• Ability to work under pressure and meet deadlines

• Physically fit to handle heavy products

• Class 3 driving license

Reports to

Security Supervisor/ Assistant Security Manager

Roles and Responsibilities

1. Must be responsible, disciplined, and able to lead by example, highly motivated and influence others positively

2. Primary duty is to assist in safeguarding CHS properties and assets

3. Secondary duty is to be a Service Ambassador of CHS.  In short, to ensure that guests of CHS have a safe and memorable experience

4. Conduct random checks on consignments and staff entering/leaving the hotel and their personal belongings at the security checkpoint to impede pilferage

5. Identify and report unusual or suspicious occurrences in the hotel to Superiors

6. Perform traffic enforcement patrols and take enforcement action against illegal parking

7. Performs basic Fire Command Centre (FCC) duties

8. Performs Access Control & Validation duties at Security Checkpoint including handling of lost and found property

9. Performs Witness and Bank Chaperone duties.11. Performs Lobby Surveillance and Driveway duties

10. Respond to Room safe and Door lock matters

11. Conduct basic Investigation/ Fact-findings and provide assistance to Guests/ Staff when handling incidents and generate incident reports.

12. Assist in planning the team deployment roster

13. Other duties encompass patrolling CHS property, security pass exchange, neutralize any domestic conflicts or criminal activities within CHS, monitoring of CCTVs, security coverage / chaperones for VIPs, checking on contractor’s work, identifying structure or operational deficiencies, identify security and safety hazards and report them to the supervisors

14. Any other duties as and when assigned by the Security Supervisor/ Assistant Security Manager

Education and Work Experience

1.     GCE ‘N’ Level or equivalent

2.     Minimum 1 year of relevant experience in security operation

3.     Possesses Security Officer License and relevant PWM module certificates

4.     Shift work including weekends, PH and when required

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work in the Headquarters overseeing 25 hotels in Singapore
• Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

This role reports to the Director of HR and will be involved in the day-to-day HR operations.

• Full spectrum of HR and Training, including talent acquisition, employee engagement, performance management, learning & development, succession planning, compensation and benefits, HR information systems and HR data & analytics.
• Ensure compliance of local employment regulations and Company policies
• On-boarding (including Orientation) and off-boarding processes
• Submit and manage work pass applications, renewals, cancellations and appeals
• Administer employee confirmation, contract renewal, re-employment, employment certification letters, conduct reference checks
• Maintain and update p-files
• Work with the team in payroll processing
• Check overtime and attendance
• Manage HRIS and training records
• Manage and control employee benefits utilization such as leave, medical benefits as per HR policies
• Submit/report government related claims such as Work Injury, SkillsFuture
• Canteen Management
• Locker Management
• Work closely with the team to ensure timely and accurate monthly reports
• Submit for various national and international awards
• Coordinate various audits such as bizSafe
• Coordinate and host employee related events and celebrations such as Annual Staff Dinner & Dance, Town Hall Meetings
• Improve on current processes and implement new processes and procedures
• Handle all other matters and administration tasks as assigned by the Director of HR

Requirements

• At least a degree in HR or equivalent
• Minimum 2 years of relevant experience
• Experience in the hospitality sector
• Strong interpersonal and communication skills
• Independent, neat and meticulous
• Working knowledge of Timesoft (HR System) and eCirtrix (Time Management System)
• Proficient in MS Office skills

About Lantern

Lantern at Fullerton Bay is already celebrated for its distinctive character, approachable style, and vibrant social atmosphere. Poised to transform into a leading social and cocktail destination, Lantern will blend creativity, sophistication, and a relaxed, welcoming vibe. Our vision is to reimagine the bar experience with a bold, innovative beverage program, engaging activations, and a dynamic atmosphere that sparks connection and celebration. We are now seeking passionate, talented, and creative individuals to join us on this journey—people who thrive in a fast-paced environment, love crafting memorable guest experiences, and want to play a key role in shaping Lantern’s identity as a must-visit, standalone bar in the heart of the city.

As a Guest Relations Executive, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations in our restaurants, bars and to fulfil room service requests.

The Guest Relations Executive is the first point of contact for Lantern’s guests, responsible for delivering warm, story-driven, and intuitive luxury service. This role ensures a seamless, memorable guest experience while supporting events, activations, and the outlet’s positioning as a leading luxury rooftop bar.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations

· Provide the perfect first impression with a smile and welcome

· Greet, welcome, and engage guests, delivering a personalized, story-driven experience aligned with Lantern’s concept “Classics Recrafted: Stories from the Pier.”

· Manage reservations, VIP bookings, and walk-ins, ensuring optimal table allocations and flow.

· To ensure that guest on every table receives attention and service.

· To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.

· Support guest satisfaction initiatives, including NPS tracking, feedback follow-up, and service recovery.

· To prepare a monthly report of guest comments, guest list and report that assist business decision.

· Have a full understanding of Operating Procedures and their role within these standards

· Collaborate with bar and floor teams to maintain ambiance, visual presentation, and service quality.

· Confidently take an order asking all relevant questions linked to sequence of service

· Ensure problems are dealt with immediately and proactively with the support of Outlet Manager

· Assist with private bookings and events, liaising with clients to ensure seamless execution.

· Act as brand ambassador, communicating the Lantern story, signature cocktails, and event highlights to guests.

· Maintain knowledge of menu, promotions, seasonal offerings, and storytelling elements for guest-facing interactions.

· Support marketing and CRM initiatives by capturing guest data, encouraging loyalty program sign-ups, and promoting upcoming events.

· Support Lantern’s programming, including themed nights, mixology masterclasses, live music events, and storytelling series.

· Collaborate with bar, marketing, and floor teams to maintain ambiance, visual presentation, and service quality during events.

· Promote upcoming events, seasonal promotions, and loyalty initiatives to enhance guest engagement and repeat visitation.

Requirements:

· Six months related experience

· Customer-oriented approach and patience

· Excellent people skills

6 months maternity cover

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• To scrutinize all invoices and verify their accuracy. 

• To double check invoices with purchase orders and receiving receipts. 

• To maintain records of all disbursements as required for company controls. 

• To process vendor payment via DBS bulk payment. 

• To reconcile vendor SOA and resolve discrepancies 

• To maintain proper filling and documentation as required by the Hotel. 

• To assist in month-end closing activities 

• Performs any other related duties that may be assigned from time to time.  

SKILLS & ABILITIES

• Min Diploma in in Finance/Accounting with 3 years related experience and/or training in similar capacity; or equivalent combination of education and experience.
• Candidate that has hospitality experience has an added advantage.
• Ability to work independently and in a fast-paced environment.

Job Description:

• The Executive Pastry Chef is responsible for the production and quality control of all pastries, cakes, breads, Ice cream and desserts served throughout the hotel.
• Responsible for our signature Sofitel Le haute Croissant production and sales.
• Ensure a professional running of his kitchens and has to ensure that agreed quality, hygiene and other standards are kept or surpassed at all times.
• Responsible for in the daily requisitioning of all food goods.
• Be familiar with local requirements and sanitation regulations.
• Provides leadership, training and supervision on all production in his kitchen and oversees the quality as well as timely distribution of the food product served.
• Works closely with the Executive Chef in planning adequate supply of required items for restaurants and banquets, menu development and other related areas.
• Creates enthusiasm for training and development amongst his subordinates.
• Motivates and leads by example.
• Communication of food trends and market needs to ambassadors.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Foster positive thinking and motivation within all Food and Beverage kitchens by giving active assistance and advice on more effective ways of running the kitchens.
• Plan in conjunction with the Executive Chef and outlet Managers activities, promotions, menu implementations according to the annual marketing plans.
• Ensure that all designated action points from daily briefings or bi-monthly operational meetings are being followed by the individuals concerned.
• Ensure that positive working relations with non-Food and Beverage departments are fostered giving cooperation at all times.
• Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Relate guest comments, positive or negative, to the Executive Chef, making use of the kitchen log book.
• Assist the Executive Chef in compiling the annual marketing plans and budgets.
• Ensure disciplinary and grievance procedures are properly adhered to and followed.
• Be responsible for and accountable for the overall food cost as well as kitchen supplies, kitchen energy costs and kitchen utensils in the Pastry department.
• Assist the Executive Chef in constantly finding ways to further improve the Food cost through strategic purchasing, without negatively affecting pre-determined quality standards.
• Constantly strive to reduce energy consumption through awareness campaigns within all kitchens.
• Conduct weekly inspections of kitchens and restaurants with follow-ups.
• Prepares monthly work schedule for his subordinates, Creates and develops new dishes and recipes by keeping up with the latest market trends.
• Plan, co-ordinate and supervise all menu implementations in conjunction with the Executive Chef in a timely manner.
• Assist in the preparation and control of daily and weekly market lists.
• Be fully responsible for the labour budget of his assigned kitchen department
• Any other reasonable request as required by Hotel Management.

Job Requirements:

• Previous experience at a senior chef level, minimum two years in a commercial pastry kitchen environment, preferably 5 star luxury environment
• Immaculate grooming, articulate in communication and interpersonal skills with the ability to lead and mentor ambassadors
• Possess SFA Hygiene Certification – Level 3 and above.
• Has the ability to work autonomously
• Has the ability and willingness to undertake further development
• An understanding of luxury guest expectations.

About the role
As a Banquet Executive at the PARKROYAL COLLECTION Pickering Singapore, you will play a crucial role in ensuring the seamless execution of all banquet events. Responsible for leading a team of dedicated banquet service staff, you will be the driving force behind delivering exceptional dining experiences for our valued guests in our stunning, eco-friendly hotel in the heart of Chinatown.

What you'll be doing

• Manage and lead a team of banquet service staff to deliver high-quality service for all banquet events
• Collaborate with the events team to understand client requirements and coordinate the setup and execution of banquet events
• Ensure all banquet service staff are well-trained, motivated and providing exceptional customer service
• Oversee the allocation of tasks and responsibilities to your team, monitoring performance and providing coaching and feedback
• Address and resolve any guest queries or concerns in a timely and professional manner
• Maintain strong relationships with clients and ensure their complete satisfaction with our banquet services
• Contribute to the continuous improvement of our banquet operations through process optimisation and team development

What we're looking for

• Minimum 3 years of experience in a similar or Supervisory role within the hospitality industry
• Proven track record of leading and motivating a team to deliver outstanding customer service
• Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and team members
• Strong problem-solving and decision-making abilities to handle challenging situations with ease
• Thorough understanding of food and beverage service standards, as well as event planning and coordination
• Passion for the hospitality industry and a commitment to delivering exceptional guest experiences