About the Role
We are seeking an IT Executive (Cybersecurity & Operations) to support the organisation’s cybersecurity posture and day-to-day IT operations. This role combines hands-on security operations with IT support responsibilities, ensuring systems are secure, reliable, and well-managed. The ideal candidate is technically hands-on, operationally strong, and able to translate cybersecurity requirements into practical system configurations.
Responsibilities:
1. Cybersecurity Operations & Monitoring
- Monitor security alerts from SIEM, endpoint protection, and network systems; perform triage and escalate where required
- Analyse logs and system activity to detect anomalies and potential cybersecurity threats
- Support implementation and maintenance of security tools (e.g., SIEM, endpoint detection, MDR services)
- Review and fine-tune security alerts and monitoring rules to improve effectiveness
2. Incident Response & Risk Management
- Perform first-level incident investigation, containment, and recovery actions
- Document incidents, root causes, and follow-up remediation actions
- Coordinate with internal stakeholders and vendors during security incidents
- Support vulnerability remediation and follow-up on identified risks
3. Governance, Risk & Compliance (GRC)
- Support implementation of cybersecurity policies, standards, and procedures
- Assist in audits, risk assessments, and compliance activities (e.g., PDPA and internal governance requirements)
- Maintain documentation for risks, controls, and mitigation actions
- Work with relevant stakeholders on data protection and data security initiatives
4. Vulnerability Management & Hardening
- Conduct vulnerability scans and coordinate remediation activities
- Track patching status and ensure timely updates across systems and endpoints
- Implement and maintain system hardening baselines (e.g., CIS benchmarks, NIST guidelines)
- Monitor security posture across assets and follow up on gaps
5. Vendor & Security Tool Coordination
- Liaise with cybersecurity vendors (e.g., MDR, VAPT, firewall providers)
- Track service deliverables, incidents, and remediation progress
- Support evaluation and onboarding of new tools and solutions
6. IT Operations & End-User Support
- Provide Level 1–2 IT support for incidents and service requests
- Support system administration for Microsoft 365, Entra ID / Active Directory, endpoints and network infrastructure
- Manage user access, onboarding/offboarding, and device lifecycle activities
- Perform routine system monitoring and preventive maintenance
Requirements:
Qualifications & Experience
- Diploma or Degree in Information Technology, Cybersecurity, or related field
- Preferably 3–6 years of relevant experience in cybersecurity and/or IT operations
- Experience in environments requiring both security and tech support responsibilities
Technical Skills
Familiarity with:
- Security monitoring tools (e.g., SIEM, log analysis, MDR platforms)
- Endpoint protection solutions (e.g., Microsoft Defender, Bitdefender or equivalent)
- Endpoint management tools (e.g., Microsoft Intune, Atera or equivalent)
- Vulnerability scanning and patch management tools
- Microsoft 365, Entra ID / Active Directory
- Network fundamentals and monitoring tools
- Implementation of cybersecurity frameworks (e.g., CIS, NIST) using Intune and Group Policy (GPO)
- Firewall configuration and management (e.g., Fortinet, SonicWall or equivalent)
Technical Exposure (Advantageous)
Experience with:
- PowerShell scripting for automation and administration
- Microsoft 365 ecosystem, including Entra ID security configurations
- Windows Autopilot or modern device provisioning workflows
If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/
For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.
