Total 17,331 Senior Executive job vacancies

Location: City Hall

The Client

The Client is an established Hong Kong based business solutions consulting firm. They are setting up a new office, a branch in Singapore.

They are hiring an Executive Assistant to support 2 Hong Kong Directors in Singapore.

The Responsibilities

As the pioneer team member in Singapore, your role consists of client reception & itinerary planning for HongKong (HK) government funding projects. You will receive HK corporate clients visiting Singapore. As a support staff, you will arrange hotel, transport, exhibition visits, photo/video sessions. You will coordinate 3 to 5-dayitineraries and ensure smooth execution. You will handle administration & documentation, prepare company profiles, business plans, proposals, minutes, reports, organise files and follow up on project progress.

You will be required as a New Business Support for power bank rental project. You will arrange meetings with partners, follow up contracts, documents, and data. You will assist boss with supplier communication, orders, logistics. You will schedule meetings & travel arrangements and registrations, events.

You will handle basic finance support such as organising invoices, claims, payment documents, assist with simple finance administration. You will also assist in family relocation support (initial stage), school application documents, housing arrangements and liaise with service providers. At the initial stage of setting up, you should be reachable on weekends.

The Requirements

You should have a Diploma holder with minimum 3 years of Executive Assistant experience. You should have excellent MS Office suite skills and adept to technology. You should have excellent administration, documentation, meeting coordination skills, and organisation skills. You should be able to liaise with clients, partners and suppliers. Organised with excellent execution and able to multitask, You should be reliable, honest, with good stress tolerance and resourceful. You should appear professional with reception etiquette. You should be to travel on short notice within Asia with flexible working style. You should have excellent work track record.

Softskills

You should have excellent communication skills who is effective in English and Asian languages that are communicated in North Asia while managing the stakeholders. You should be able to read, write and speak the languages. You will be able to work independently and in teams, self-motivated.

Recruiter Information:

Interested candidates, please send your CV to regina@bearingsearch.com.sg or WhatsApp +65 8656 2988. Or you can connect with me on LinkedIn - linkedin.com/in/reginatiocher .

Only shortlisted candidates will have a virtual discussion with me on the role before presenting your profile to the Client.

Seasonal & Factory Buy Support

• Coordinate seasonal and factory buy periods, ensuring timely preparation and communication with partners.
• Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.
• Assist partners with queries related to the buying process and product offers.
• Distribute all factory line offers to partners and submit relevant information to the EU team.
• Collect and consolidate feedback on seasonal products from partners for future planning and improvements.
• Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

• Upload sales orders (with Sales Team).
• Inform clients about shortages, changes, or delays.
• Track order arrivals at SG warehouse.
• Send stock arrival notices

Forecast, Documentation & Shipment Coordination

• Collaborate with the logistics team to prepare outbound forecasts, verify shortages,additions, and changes, and confirm received quantities with the warehouse.
• Manage documentation and approvals, including issuance of prebolla/Sessione, packing lists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.
• Oversee finance and credit control by monitoring Accounts Receivable status for release approvals.
• Coordinate shipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from the warehouse.

Import & Export Operations

• Manage import and export processes for Asian partners, including applying for Form D and arranging outgoing distributions.

Reporting

• Prepare weekly, monthly, and ad-hoc business reports to track performance and operations.

Singapore Retail Order Fulfillment & Stock Management

• Manage retail order fulfilment to ensure timely delivery in accordance with instructions.
• Prepare weekly retail reports on new stock updates (pre-orders) for merchandisers.
• Distribute stocks to stores based on Visual Merchandising (VM) guidelines or specific storyline directives from Joy.
• Raise new orders and allocate open stock (old stock) to retail outlets as required.
• Facilitate stock transfers from wholesale to retail upon request.
• Ensure all stock distribution to retail stores is preceded by verification of the corresponding price list.
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Details:

• Salary: $3,200 - $3,400
• Location: Paya Lebar
• Working Hour: Mon-Fri 830am-530pm

Job Scope:

• General HR support
• HR documentation
• Recruitment support
• Employee onboarding

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Start your career as a Maintenance Enginner / Senior Engineer at Vopak and be responsible for supporting the maintenance organization to develop & execute the 3-Year Maintenance Plan (3YMP) by translating this into a Preventive Maintenance (PM) program and Sustaining / Service / Growth Capex projects in order to keep the terminal in optimal condition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as Maintenance Senior Engineer at Vopak.

What will you do as a Maintenance Engineer / Senior Engineer?

As a Maintenance Senior Engineer, you will interface with develop a 3-Year Maintenance Plan and Preventive Maintenance Program.You will also plan and execute sustaining and service / growth Capex, ensure maintenance Optimization and continuous improvement as well as troubleshoot technical problems, equipment, and system failures, conduct RCFA and develop improvement plan as needed.

What do we offer you?

• A market-based salary depending on your experience and knowledge and attractive bonuses
• Various growth opportunities

What do we expect from you as a Maintenance Engineer / Senior Engineer?

• Diploma / Degree in Engineering
• 3-5 years of experience in related field
• Exposure & experience in industrial standard (API, ASME and equivalent)
• Familiarity with API 653 and/or 570 is an advantage
• In depth knowledge of products, equipment in terminal
• Project & maintenance experience
• Strong data analysis acumen and ability to transform findings into opportunities for improvement.
• Good knowledge of maintenance, operations, safety and product knowledge.
• Knowledge of safety, health and environment regulations and practices

Your core responsibilities are:

• Responsible for developing the 3-year maintenance plan and consulted with the Maintenance Manager, Planner Maintenance and Supervisor Maintenance to get their input
• Responsible for identifying whether an asset requires preventive maintenance, based on risk assessments & asset criticality review, regulatory & statutory requirements, Vopak standards, maintenance policies and analysis of the maintenance history
• Responsible for determining and adjusting the required preventive maintenance for an asset: specifying what type of preventive maintenance must be performed on a regular basis, possible adjustments based on manufacturers’ instructions, legislation requirements, Vopak standard requirements and/or status of warranty
• Responsible for identifying with what frequency preventive maintenance work orders must be executed
• Responsible for establishing which default activities, standard procedures and required tools are needed as part of the preventive maintenance Work orders and consult with the Planner to get his input on the scope of work and default activities
• Responsible for adding a cost estimate to the PM schedule
• Responsible for identifying the information required in the inspection reports
• Responsible for terminal asset lifecycle management
• Identify Capex required based on business or sustainability needs of the terminal
• Study and develop scope of work & costs estimates
• Perform tenders for the Capex projects
• Execute the Capex projects in line with applicable Vopak standards such as Management of Change (MOC) and Vopak Project Management (VPM)
• Support on asset data management
• Carry out inspections to evaluate the quality of engineering works and / or the integrity of existing installations or structures, and make recommendations on the remedial works needed to ensure conformance with specifications and regulatory requirements
• Analyse inspection reports and proposes recommendations & action items via Work Out Of Inspection.
• Propose improvements / ideas for opportunities to achieve increased efficiency and productivity
• Perform maintenance analysis
• Perform relatively simple quality sampling and inspection of assets or processes (or both)
• Support and guide the technicians on more complex issues
• Determine root cause for equipment and system failures and recommend corrective measures
• Coordinate activities of subcontractors and suppliers and acting as a primary point of contact for them while working within an established contract management plan
• Facilitate internal and external audits as such authorities audits & customers’ audits
• Lead or support on corporate initiatives or pilot rollouts
• Training of Maintenance and Operations technicians

Job Description

1. Sales & Business Development

• Identify and develop new customers, including retailers, distributors, farms, and online channels
• Achieve monthly and quarterly sales targets
• Expand market presence and increase brand awareness

2. Customer Relationship Management

• Build and maintain strong relationships with existing clients
• Provide professional advice on product selection and usage
• Handle customer inquiries, feedback, and after-sales support

3. Product Knowledge & Advisory

• Develop strong understanding of organic fertilizers, bio-based products, and pest control solutions
• Educate customers on product benefits, application methods, and expected results
• Conduct product demonstrations and site visits when necessary

4. Marketing & Promotion Support

• Support marketing campaigns, product launches, and promotional activities
• Work with influencers, live sellers, and digital platforms where required
• Gather and report market feedback and competitor insights

5. Sales Operations

• Prepare quotations, proposals, and sales reports
• Coordinate with logistics/warehouse for order fulfilment
• Monitor inventory levels and ensure timely delivery

6. Market Intelligence

• Monitor competitor products, pricing, and market trends
• Identify new opportunities and recommend product improvement

7. Performance Indicators (KPIs)

• Sales revenue and target achievement
• Customer acquisition and retention
• Market expansion
• Product sell-through performance

Job requirements

• Diploma or Degree in Business, Marketing, Agriculture, Environmental Science, or a related field.
• 1–3 years of proven B2B or channel sales experience. Experience in horticulture, landscaping.
• A fast learner who can stay updated on a growing list of diverse products and technical specifications.
• Bilingual in English and Mandarin; ability to speak additional languages/dialects is an advantage.
• Self-motivated, target-driven, and able to work independently.
• Willing to travel for field visits and client meetings.
• Possess a valid Class 3 driving license

Job description:

• Review and negotiate IT contracts with suppliers on IT initiatives.
• Working in close collaboration with the strategic sourcing and procurement colleagues, group legal and IT stakeholders to protect and to optimize the value from the supply market.
• Ensure compliance to policies, process standards and guidelines.
• Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.
• Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

Requirements:

• Minimum 3-5 years of experience in IT procurement, contract management or vendor management, preferably within the banking or financial services industry.
• Strong knowledge of IT contracts, licensing, service agreements and procurement processes.
• Excellent negotiation, communication and stakeholder management skills.
• Understanding of risk management principles and ability to identify and mitigate contract risks.
• Detail-oriented, proactive and able to work collaboratively across multiple teams.

Jobscope Includes:

1) Aircon Servicing

2) Aircon Troubleshooting, Diagnostic, and Repair

3) Class 3 license will be good

4) Have working experience in Agent (manufacturer) will be an added advantage

5) Have experience in checking Splits, Multi Split, VRF, VRV systems

6) Independent in work

7) Good team player

Responsibilities and Duties:

• Evaluate and deploy emerging AI AEC tools

• Process Common Data Environments (CDE) and BIM Models data for productivity gain.

• Create automated reporting dashboards (Tableau) that integrate BIM data with AI insights for executive decision-making.

• Apply BI and AI models to project data to gain productivity in delivery of BIM projects.

• Use AI-based automated rule checking to verify model data with project BIM specifications.

• Develop and maintain 4D master program tracking (linking BIM to time)

Job Requirements

• Relevant Diploma/Degree in BIM field

• Minimum 3 years of relevant work experience

• Familiar and well-versed in BIM Tools such as Autodesk Construction Cloud, Revit, Tableau, AI Tools (e.g. Claude)

The National Kidney Foundation (NKF) is dedicated to promoting kidney health and providing quality, highly subsidised dialysis treatment and holistic care to patients. We strive to be an advocate and integrator for the community, by the community.

While supporting kidney failure patients with quality dialysis and integrated care, NKF’s greater mission lies in preventing or delaying kidney failure through health education, deeper community integration, and strategic partnerships.

As we work toward our Future Forward 2030 vision, we remain committed to:

• Tackling the growing prevalence of kidney failure

• Enhancing patient support and care

• Leveraging technology to improve the efficacy and quality of treatment

We are seeking a meticulous and motivated Accounts Executive (Accounts Receivable) to join the Finance team. Reporting to the Finance Manager, you will support the Foundation’s delivery of healthcare services through effective accounting, reporting, and management of Accounts Receivable (AR), ensuring timely, accurate, and compliant recording of transactions. Your responsibilities are as follows:

1. Donation and Miscellaneous Accounts Receivable (AR) Management

• Support daily operations and month-end closing activities for donation and miscellaneous AR, including billing, recording, monitoring, and reconciliation of transactions.

• Monitor outstanding balances and follow up on overdue items, coordinating with internal stakeholders to ensure timely resolution.

• Assist in submission of donation records to IRAS and handle related queries.

• Prepare monthly and ad-hoc reports on donations and miscellaneous receivables.

2. Grant Management (Recording)

• Support recording of grant receipts, accruals, and receivables in the finance system.

• Track grant receivable balances and support timely recognition of grant income.

• Assist in providing financial data for grant administration, including CST applications and audit requirements.

3. Patient Accounts Management

• Participate in monthly closing and billing activities for patient accounts.

• Support billing processes, including verification of billing accuracy and timely recording of receivables.

• Monitor patient receivables and follow up on outstanding balances, working with stakeholders on recovery actions.

• Prepare monthly reports and statistics related to patient billing and subsidies.

4. Project Support and Other Duties

• Support audit processes by preparing schedules, documentation, and liaising with stakeholders.

• Perform bank reconciliation activities, including analysis and follow-up of reconciling items.

• Support implementation and enhancement of finance systems.

• Collaborate with internal departments to ensure smooth finance operations.

• Undertake other duties as assigned by the Finance team.

Qualifications

• Diploma/Degree in Accountancy, Finance, or related discipline

Experience

• With relevant experience in accounting or finance

• Prior experience in healthcare or non-profit sector will be an advantage

Key Competencies

Organisational and Time Management Skills
Ability to manage multiple responsibilities, including receivables tracking, reporting, and reconciliation activities. Ensures timely completion of tasks and adherence to reporting deadlines.

Communication and Interpersonal Skills
Clear verbal and written communication to liaise with internal stakeholders, donors, and external parties. Builds effective working relationships to support smooth AR processes.

Attention to Detail
Strong accuracy in financial recording, reconciliation, and reporting. Minimises errors and ensures compliance with financial policies and standards.

Problem-Solving Skills
Ability to investigate discrepancies, resolve billing or reconciliation issues, and follow up on outstanding balances efficiently.

Technical Proficiency
Proficient in Microsoft Excel and Word. Familiarity with finance systems will be advantageous in supporting reporting and automation initiatives.

1. Cost & Budget Management

• Prepare initial cost estimates for projects during feasibility stage.
• Develop detailed bills of quantities (BOQ) for tendering and procurement.
• Monitor and control project budgets to avoid overruns.
• Conduct value engineering to optimize costs without compromising quality.

2. Contract Administration

• Draft, review, and manage contracts with clients, contractors, and suppliers.
• Ensure compliance with legal, regulatory, and contractual obligations.
• Handle claims, variations, and disputes through negotiation or arbitration.
• Certify interim and final payments to contractors.

3. Procurement & Vendor Coordination

• Prepare tender documents and manage bidding processes.
• Evaluate contractor and supplier bids for cost-effectiveness and reliability.
• Negotiate with vendors to secure best pricing and terms.

4. Project Execution Support

• Work closely with engineers, architects, and project managers to align designs with budgets.
• Track progress against financial forecasts.
• Provide financial reports to stakeholders throughout the project lifecycle.

5. Risk & Quality Assurance

• Identify and mitigate financial risks in construction projects.
• Ensure compliance with quality standards and building codes.
• Conduct site inspections to verify work against contractual obligations.

6. Specialized Functions

• Perform tax depreciation and insurance valuations for completed assets.
• Support mediation and arbitration in case of disputes.
• Advise on sustainability and lifecycle costing for long-term asset management.
• Use AI tool to compute the quantity and report preparation

• Manage end-to-end purchasing activities including sourcing requests, RFQs, quotation analysis, and purchase order issuance.
• Liaise with suppliers on pricing, delivery timelines, and documentation while supporting basic cost negotiations.
• Ensure accuracy of requisitions, approvals, and procurement records in line with internal processes.
• Track order status, follow up on deliveries and payments, and resolve any delays or discrepancies.
• Support vendor onboarding, contract renewals, and maintain proper documentation and reporting. 

Requirements:

• Diploma in Supply Chain or equivalent
• At least 3 years of experience in procurement, purchasing, or supply chain environment.
• Familiar with sourcing processes, vendor coordination, and PR to PO workflows.
• Strong coordination, communication, and multitasking abilities.
• Proficient in Excel and comfortable using ERP/procurement systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Responsibilities:

• Lead the full sales cycle for digital and IT services, from generating leads to closing deals.
• Actively engage in public and private RFPs, tenders, and government procurement platforms (such as GeBIZ).
• Prepare customized proposals, quotations, technical documents, and presentation materials.
• Act as the technical advisor throughout the sales process, translating client needs into effective and scalable solutions.
• Showcase product features through demonstrations, prototypes, and walkthroughs.
• Collaborate with project teams to accurately scope solutions and align expectations with deliverables.
• Ensure client satisfaction by managing upselling, renewals, and handling escalations professionally.
• Monitor and manage sales pipelines, providing regular updates on key metrics and achievements.
• Build and maintain strong client relationships based on trust, transparency, and reliable delivery.
• Evaluate and communicate the technical feasibility and architecture of proposed solutions, such as CMS platforms, custom applications, and experiential technologies.
• Act as a bridge between sales and development teams to ensure solutions are technically viable and properly scoped.
• Coordinate with vendors and internal technical teams to gather requirements, define system specifications, and ensure seamless integration.

Qualifications:

• Degree or diploma in Information Technology, Computer Science, Digital Media, or related disciplines.
• 1 to 3 years of combined experience in IT sales and/or pre-sales/solution consulting.
• Proven experience managing IT tenders and digital transformation projects, particularly within Singapore.
• Skilled at translating technical concepts into clear business value for non-technical audiences.
• Detail-oriented with a professional attitude and strong commitment to client success.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Company Overview / Employee Value Proposition

ST AEROSPACE ENGINES PTE LTD

Job Summary

Lead technical functions for engine and product repairs, driving quality improvements and process innovations within Engines MRO environment. Collaborate with authorities and stakeholders to ensure compliance and operational excellence.

Responsibilities

• Lead repair engine products/platform technical functions to ensure effective maintenance and quality outcomes
• Provide technical support by resolving manual discrepancies and proposing out-of-manual repair solutions for mature repairs
• Review and interpret publications from OEMs and customers (ESM, SB, IC, industrial specifications) to maintain repair standards
• Design, review, and manage RFQ processes for production repair fixtures, jigs, and tools to optimize repair operations
• Conduct tooling and consumable equivalency reviews to validate repair resources
• Perform First Article inspections on new repairs to verify compliance and readiness
• Execute capability setup and declaration for new repairs, equipment, or processes for regulatory submission
• Draft and amend technical worksheets to document repair procedures accurately
• Lead or assist investigations into engine/product quality failures by conducting root cause analysis and implementing corrective and preventive actions
• Manage repair special processes, providing technical support to resolve repair or process quality issues related to equipment, parameters, or manuals
• Review process-related publications from OEMs and customers (ESM, SPM, IC, industrial specifications) to ensure process compliance
• Generate and govern process parameters and identify improvements to drive cost savings and efficiency
• Maintain and control in-house process specifications to uphold quality standards
• Prepare maintenance procedures (FMM) for new equipment to ensure operational reliability
• Develop aviation Hazard Identification and Risk Assessments (HIRA) for new processes to mitigate risks
• Lead or assist investigations into process quality failures or industrial accidents by performing root cause analysis and following up on corrective and preventive measures
• Liaise with regulatory authorities (e.g., NEA) to ensure process requirements are met and maintained

Required competencies and certifications

• Degree in Mechanical, Aerospace, or Aeronautical Engineering
• Knowledge of FAA 45 / EASA 145 regulations
• Understanding of regulatory NDT requirements

Preferred competencies and qualifications

• Min. 3 to 5 years of experience in Propulsion Engines and Components MRO environment
• Strong fundamentals in engineering drawing interpretation
• Understanding of repair processes
• Strong analytical, communication, and interpersonal skills
• Demonstrated high degree of initiative

Executive (Special Projects) x4

Responsibilities:

• Conduct site recce and client briefings
• Back-end preparation and support of projects and events
• Ensure smooth operation of events
• Assist manager in servicing existing and new clients
• Follow up with clients on their enquiry of our products and services
• Co-ordinate with manager on daily on-site project work
• To be on-site to supervise the progress of work deployment
• Supervise, lead and manage operations team to ensure works are done in safe and timely manner, and per the client’s requirements
• Drive company lorry with care to transport goods and/or workers to various job sites (If applicant has driver licence)
• Handle ad-hoc administration duties

Requirements:

• Enjoy working outdoors
• Good learning attitude and keen to take on new challenges
• Good communication skills and hardworking
• Team-player with initiative and willing to take on responsibilities
• Able to work on weekend/Public Holidays should the need arise
• Able to work irregular hours should the need arise
• Proficient in MS Office applications

Assistant Executive (Multimedia & Litigation Support Unit) x1

Technical Knowledge, Skills and Abilities:

•            Minimum of 5 years’ Insides Sales experience in the Semiconductor Industry

•            Very organized and internally driven

•            Experience in MS Excel, Word and PowerPoint

•            Ability to build and maintain relationships internally and externally

•            Excellent listening, verbal, numerical, writing and listening skills Job Purpose:

•            Own the inside sales process for a key account

•            Assist in driving sales and revenue through continued inside sales effort while meeting or exceeding customer expectations.

•            Be the focal point for customers to help ensure all internal departments able to ensure customer satisfaction

•            Provide support to sales team for commercial and/or contractual issues

•            Provide inside sales support to the regional sales team

Responsibilities:

•            Managing end-to-end order fulfilment and shipment coordination – by collaborating with other internal departments to ensure a seamless customer experience and maximize sales opportunities

•            Monitor order status and proactively resolve issues of delays

•            Coordinate with logistics and operation teams to ensure on-time delivery

•            Track shipment and manage delivery schedules for key customer

•            Communicate shipment updates and order status to all relevant parties

•            Manage status and action tracker reports to senior management

•            Manage the customer rebate program (if applicable)

•            Foster a positive, collaborative team environment that encourages creativity, innovation, and a commitment to excellence

•            Help and implement effective strategies to increase customer satisfaction and meet or exceed sales targets

•            Evaluate and improve sales and services processes and procedures to ensure maximum efficiency and productivity

•            Establish relations at all levels with customers during and after the sales process

•            Work as part of the sales team, which includes Field Application and Sales Manager, to ensure on time delivery goals are met, track customer orders, and advise customers on late items

•            Support on Contract Reviews to ensure all customer requirements are met

•            Ensure outstanding issues are escalated according to the process

•            Research status of orders, process expedites, reschedules, returns of material

•            Identify, qualify and assist Sales to develop sales pipeline

•            Refer qualified leads to appropriate Field Application Sales Engineer that do not meet inside sales criteria

•            Manage sales and business relationships within assigned region

•            Track all relevant sales activity using CRM system (including calls, prospect, pipeline, account notes, etc.)

•            Work closely with Field Sales to determine a strategic approach to win business

•            Secure orders to meet or exceed monthly, quarterly, and annual revenue objectives

•            Refer requests for technical assistance to the appropriate department

AMS Executive

Individuals who demonstrate strong ownership and accountability and having relevant experience in handling enterprise / business application ITSM.

Service Management:

·      Ensure compliance with company policies, security standards, and regulatory requirements and process.

·      Assist in gathering information to support LOB applications related audit.

·      Perform periodic / ad-hoc services work in accordance with the Standard Operating Procedure (SOP) as required for LOB system operation. 

Incident and Problem Management:

·      Ensure application support services meet SLA (Service Level Agreement)and KPI (Key Performance Indicator) targets.

·      Oversee and contribute to investigation and resolution of complex application issues.

·      Conduct root cause analysis and implement corrective actions to prevent recurrence.

·      Coordinate with other IT teams and vendors as necessary to resolve issues.

·      Coordinate with vendors and advanced support / escalation when required to ensure the SLA (Service Level Agreement) and KPI (Key Performance Indicator)is within target.

 Change and Release Management:

·      Validate and provide assessment details any change and release request, ensure changes are properly documented and coordinate on the approval based on priority.

·      Coordinate and oversee approved service / change request till its completion.

·      Manage the coordination for deployment of application updates, patches and periodic maintenance activity.

·      Coordinate the communication with stakeholders on the downtime /maintenance request.

·      Perform application validation after schedule activities or release asper required.

 Reporting and Documentation:

·      Maintain detailed documentation of application support operation manual, processes, and procedures.

·      Ensure accurate and up-to-date records of all incidents and resolutions.

·      Maintain and update schedule of periodic activity and initiate or coordinate to initiate the periodic activity (i.e.: user access review request ,server patching, cert renewal, DR rehearsal, account expiry renewal, etc.)