Total 918 Senior Executive job vacancies

About the Role

We are looking for a detail-oriented and organized Sales Admin Executive to support our sales operations. This role involves coordinating sales processes, managing documentation, and ensuring smooth communication across internal and external stakeholders.

Working Location: Alexandra Road, Singapore
Working Hours: Monday - Friday, 9AM - 6PM

Key Responsibilities

• Process sales orders using D365 Business Central (order entry, payment verification, delivery orders, invoices, and related documentation).
• Maintain accurate and up-to-date sales records, ensuring proper filing, documentation control, and data backups.
• Coordinate internal follow-ups and track documents/status to support the Sales team.
• Liaise with customers, warehouse teams, and logistics partners to ensure timely and smooth order fulfilment.
• Prepare and send shipment and order documentation, including basic import/export paperwork where applicable.
• Support monthly sales closing, including report submissions and reconciliation of required documents.

Requirements

• Diploma in Business Administration, Supply Chain, or a related field.
• 1–2 years of relevant experience in sales administration or coordination.
• Proficiency in Microsoft Office applications.
• Strong attention to detail with excellent organizational and multitasking skills.
• Good communication and coordination abilities with both internal and external stakeholders.
• Exposure to import/export documentation is an advantage (not required).

Benefits & Working Conditions

• Annual Leave
• Fixed Bonus
• Variable Bonus
• Flexible Benefits
• Health Screening
• Insurance Coverage

Job Description

• Industry/ Organization Type: Wholesale of Marine Equipment and Accessories
• Position Title: Admin Assistant
• Working Location: Tuas West Road (8 minutes walking distance from the MRT)
• Working Hours: Monday – Friday, 9am – 5.30pm (One Saturday per month, 9am – 12pm)
• Salary Package: Basic Salary + Variable Bonus + Medical Benefits
• Duration: Permanent

Key Responsibilities

• Monitor and renew company vehicle insurance and road tax.
• Schedule and track vehicle servicing, inspections, and manage traffic summons records.
• Oversee usage and mileage tracking for company spare vehicles.
• Manage renewals and updates for company mobile phones; maintain an up-to-date mobile phone register.
• Coordinate travel arrangements, including flight and hotel bookings, through approved vendors.
• Raise purchase requisitions for office supplies such as stationery, cartridges, paper, and letterheads.
• Process supplier invoices and submit payment applications.
• Prepare meeting agendas and minutes for Department Manager meetings.
• Maintain and update the Kaizen Register for DSG and its overseas offices.
• Provide backup coverage for the receptionist when needed.
• Support the Head of Department with various administrative duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business Administration, Office Management, or equivalent.
• At least one year of experience in a similar administrative role, preferably within a corporate or technical environment, would be an advantage.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Meticulous, detail-oriented, and disciplined in maintaining records.
• Proactive team players without prior experience but who are willing to learn, take initiative, and demonstrate a strong sense of responsibility are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77593 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Provide administrative support to the marketing & leasing team by preparing tenancy and/or sales agreements, as well as input and update tenants and tenancy details.

• Perform marketing coordination functions, include handling of calls, emails, etc. and maintenance of data bases.

• Assist in all marketing, sales and leasing activities including online and social media platforms.

• Follow up on contractual documents, mass mailing letters & reminders as well as preparation of progress reports.

• Manning the hotline for sales and marketing to filter and route potential prospects to marketing colleagues.

• To provide centralized administrative function /support to ensure smooth operations of the company such as ordering of get-well baskets and/or wreath for employees or their families, handling of petty cash submissions, manage & execute travels and hotel arrangements as well as name card ordering and stationery requisitions.

• Provide administrative support to the project development team which includes printing, coordinating the signing of and scanning of development related documents, and preparing letters to government authorities for development projects as well as filing of drawing plans.

• Any other ad hoc administrative duties including assignments given by immediate supervisor.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Admin Executive (12-Month Contract)

Job Description
- Administrative & accounting related duties
- Keeping track of new, ongoing and complete work orders
- Ordering of materials & parts where required (local and overseas suppliers)
- Create / Update / Sending of invoices and statement of accounts
- Following up on payment collections
- Scanning / Filing of records

Job Requirement
- N / O Level / Diploma
- Good organisational & interpersonal skills
- Familar with Microsoft Word / Excel
- Prior experience in automotive trade will be added advantage
- Work Location (Kranji)

Join our vibrant and dedicated team at Tao Li Swimming Club (TLSC), where we're passionate about fostering a love for swimming and promoting excellence in aquatic sports. Our club provides a supportive and inclusive environment for swimmers of all ages and skill levels, from beginners to elite athletes. We are currently seeking an enthusiastic Administrative Executive to contribute to the efficient operation of our club and support for both our Learn-To-Swim Program and Competitive Program swimmers.

Responsibilities:

• Provide administrative support to the club's management team, coaches and members.
• Manage club inquiries from members and the public.
• Communicate with parents and kids.
• Coordinate scheduling for club activities, including new classes, replacement classes, leave of absence and fees payment.
• Assist with fee collection, and membership inquiries.
• Maintain accurate records and databases related to membership.

Qualifications:

• Proficiency in both Chinese and English languages to effectively communicate with a diverse members.
• Previous experience in an administrative role preferred, if no experience. training will be provided as long have a strong willingness to learn.
• Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills, with a customer service-oriented approach.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail and accuracy in record-keeping and data management.

Benefits:

• Competitive salary based on experience.
• Commision Pay

WORK SCHEDULE: 5.5 Days Week, off on weekdays only

• Perform policy checks to ensure documents are accurate and complete.
• Handle data entry tasks with attention to detail.
• Upload documents into the internal system.
• Maintain and update internal records accurately and in a timely manner.
• Support the admin team with other routine administrative duties.

Requirements:

• Diploma and above
• At least 2 years of administrative experience in the insurance industry.
• Proficient in using Microsoft Dynamics 365 Business Central.
• Detail-oriented with a strong sense of responsibility.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Management of Companies and Enterprises
• Position Title: Accounts & Admin Executive
• Working Location: Tuas (Company transportation provided)
• Working Hours: 5 days (Monday – Friday, 8:30 AM – 4:30 PM)
• Salary Package: Basic Salary + Meal Allowance + AWS
• Duration: Permanent Role

Key Responsibilities

• Manage daily bookkeeping and bank reconciliations.
• Handle accounts payable (AP) and accounts receivable (AR).
• Prepare and process invoices, payments, and expense claims.
• Support monthly, quarterly, and yearly financial closing activities.
• Assist with GST submissions and tax filings, where applicable.
• Prepare financial reports and support audit activities.
• Provide general office administrative support, including filing, scheduling, and correspondence.
• Manage office supplies and maintain an organised workplace.
• Liaise with vendors on property investment and maintenance matters.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Accounting, Business Administration, or a related field.
• At least 2 years of relevant accounting and administrative experience.
• Detail-oriented, organised, and able to multitask.
• Able to work independently and handle confidential information with care.
• Responsible, able to meet deadlines, and able to comply with data privacy requirements.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82058 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Sales Coordinator

Join Us as a Sales Coordinator – ACMV Industry

Looking to build your career in sales without going door-to-door? We’re hiring a Sales Coordinator to support our sales and project teams from the office. If you’re organized, detail-oriented, and great with communication – we want to hear from you!

Key Responsibilities:

• Prepare and follow up on quotations, tenders, and proposals
• Coordinate between sales, technical, and project teams
• Support sales team with documentation and scheduling
• Handle incoming sales inquiries and client communication
• Assist with CRM data and tracking sales performance

Requirements:

• Experience in ACMV/HVAC industry is a plus
• Good communication & coordination skills
• Proficient in Microsoft Office (Excel, Word)
• Able to multitask and meet deadlines
• Location: Defu Industrial City
• Office Hours: Mon - Fri 8am-5pm / Sat 8am-12pm

Salary : Basic + commission

• Act as the primary in-house IT contact for end users, providing prompt support and resolution for hardware, software, network, and peripheral issues.
• Liaise and coordinate with external IT vendors for quotations, procurement, service requests, annual software license renewals and technical support.
• Manage IT inventory assets, including tracking, maintenance and disposal of obsolete equipment.
• Coordinate onboarding of new staff by setting up PCs, laptops, user accounts and access through Active Directory administration.
• Oversee daily monitoring of IT infrastructure, including server health and storage capability, and provide monthly overview of server storage space.
• Create and manage Zoom meetings and other communication tools to support internal collaboration.
• Support IT operations by ensuring smooth function and addressing operational IT issues, while escalating approvals and critical decisions to higher management as required.
• Support occasional IT projects such as hardware upgrades or system migrations.

Requirements:

• Diploma or higher qualification in Information Technology, Computer Science, or a related field.
• At least 1- 3 years of hands-on experience in IT support or IT operations within an SME environment.
• Proficient in user support, troubleshooting hardware / software / network issues, and IT Infrastructure monitoring.
• Familiarity with Active Directory administration and user account management.
• Experience liaising with vendors and handling IT procurement processes.
• Good communication and interpersonal skills to support end users and coordinate with management and vendors.
• Self-motivated, organized, and able to work independently with minimal supervision.
• Willingness to learn and adapt to evolving IT needs in a growing company.

Interested applicants may e-mail to : suathong@addp.sg

1. Handling full set of accounts, carrying out the responsibilities of accounting duties such as data compilation, bookkeeping, AR & AGM filing, secretarial works, quarterly GST submission, corporate tax computation including tax filing Form C/C-S, prepare monthly management accounts, yearly financial report, or assist in monthly/annual budgeting and planning process.

2. Performing basic office tasks, such as filing, data entry, processing mail, issuing invoices, collections etc. Carrying out the responsibilities of accounting duties such as accounts receivable, claims or other accounting/admin tasks.

3. Handle inventory including stocktaking and inventory reconciliation.

4. Assisting with product registration, audits, fact checks, tenders and resolving discrepancies.

5. Undertake special assignments and perform any ad-hoc task assigned by Finance Manager.

Education Qualifications Required for this Role:

a. Minimum Diploma in Accounting, Degree in Accountancy or any field.

b. Familiar with MS Excel and have knowledge & experience in using Accounting Software will be advantageous.

c. Good math skills and the ability to spot numerical errors

d. Positive attitude, meticulous and someone with initiative

e. Hardworking, fast learner and able to work independently.

Job Description

• Industry/ Organization Type: Construction/ Interior Design
• Position Title: Admin Executive
• Working Location: Woodlands
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare, review, and process Purchase Orders, Invoices, Quotations, and Sales Orders accurately and in a timely manner.
• Provide comprehensive administrative support to ensure smooth day-to-day office operations.
• Monitor and coordinate inventory control, including conducting periodic stock checks and maintaining accurate records.
• Manage document control, including proper filing, data entry, and maintenance of both electronic and hardcopy documentation.
• Consolidate supplier invoices for payment processing and handle staff claims, reimbursements, and related administrative matters.
• Other duties as assigned by the management

APPLY NOW!!!

• Minimum GCE ‘O’ Level.
• At least 1–2 years of administrative experience.
• Detail-oriented, organized, and able to work independently with minimal supervision.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82564 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Admin Executive x1

1. Handling full set of accounts, carrying out the responsibilities of accounting duties such as data compilation, bookkeeping, quarterly GST submission, corporate tax computation including tax filing Form C/C-S, prepare monthly management accounts, yearly financial report, or assist in monthly/annual budgeting and planning process.

2. Performing basic office tasks, such as filing, data entry, processing mail, issuing invoices, collections etc. Carrying out the responsibilities of accounting duties such as accounts receivable, claims or other accounting/admin tasks.

3. Handle inventory including stocktaking and inventory reconciliation.

4. Assisting with product registration, audits, fact checks, and resolving discrepancies.

5. Undertake special assignments and perform any ad-hoc task assigned by Finance Manager.

Education Qualifications Required for this Role:

a. Minimum Diploma in any field

b. Familiar with MS Excel and have knowledge & experience in using Accounting Software will be advantageous.

c. Good math skills and the ability to spot numerical errors

d. Positive attitude, meticulous and someone with initiative

e. Hardworking, fast learner and able to work independently.

Salary: up to $3000
Duration: 6 months

Working Days & Hours: Mon-Fri office hours

Location: Jurong

Job Description:
• Ensure on-boarding matters are in order for new staff (Specialist/non-specialist and Medical Officer/locum employment).

• Provide administrative support on assigning and tracking the daily Medical Reports.

• Responsible for the overall management of clinical administrative matters; including clinician’s allowance claims, leave applications and tallying of roster

• Assist in audit for MO documentation

• Oversee the management of department intranet webpage

• Assist in collation of data and reporting of department key indicators

• Assist with correspondence and preparation of reports and presentations

• Responsible for the management of department’s PR

• Ensure that there is sufficient stock for daily operations needs

• Be able to contribute to department, institutional, and cluster goals and objectives.

Job Requirements: Min Diploma in any course

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Job Description

• Industry/ Organization Type: Electrical Engineering/ Consultancy
• Position Title: Admin & Accounts Executive
• Working Location: Paya Lebar (near MRT)
• Working Hours: 5 Days, Monday - Friday (8.30am – 5.30pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Ensure accuracy and completeness of financial records in compliance with relevant accounting standards, laws, and regulations.
• Prepare, maintain, and update financial reports, including monthly management accounts and supporting schedules.
• Perform monthly closing activities, including bank reconciliations and balance sheet reconciliations.
• Consolidate financial documents such as bank statements and related supporting records.
• Generate quarterly billings, statements of accounts, and prepare GST submissions.
• Manage daily finance operations, including Accounts Receivable (AR) and Accounts Payable (AP) functions.
• Provide administrative support and assist with ad-hoc finance or operational duties as assigned.

APPLY NOW!!!

• Diploma or Degree in Accounting, Finance, or a related field.
• At least 1 year of relevant working experience.
• Competent with Microsoft Excel.
• Accounting systems knowledge is a plus.
• Detail-oriented, organised, and able to meet deadlines in a fast-paced environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82851 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Admin & Account Executive

• Working days: 5 days (Mon-Fri, 8am-5pm)
• Location: Tuas
• Basic: $2,900 - $3,300 + AWS

Job Requirements:

• Min. Diploma in Accounting 
• Min. 2 years’ finance/accounting and/or reporting experience

Job Scope:

Finance

Be responsible for the day-to-day transaction processing of the Sales, Purchase and Nominal Ledger and Accounting to ensure the completeness and accuracy of the accounting records, including the following:

• Handling bank receipts and payments & petty cash payments.
• Handling Supplier invoice , delivery order
• Processing expense claims after review.
• Preparing Quotation to customer 
• Update the material cost & labour cost
• Update the accounting entry ( Accounting software : Peachtree )  
• Preparing the report for month end closing
• Handling opening job file 
• Preparing sales invoices 

Admin 

• Manage general communications such as posts, deliveries, couriers, etc. 
• Manage worker dormitory matters.
• Manage supply of stationery and other office supplies   
• Apply and update for Safety Course , Yard entry permit , etc 
• Update for staff personnel information, etc 
• Cover for the Finance & Admin Manager in case of absence
• Carry-out other tasks that can be reasonably expected from this role 

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

Location : Kim Keat Road

Contract Duration: 12months

Hourly Pay Rate: Diploma- $13.64/hour

Working Days (5-day work week in office)

• Monday to Thursday  (8.30am to 6pm)
• Friday (8.30am to 5.30pm)

Position: Temporary officer, Corporate Service Division

Responsibilities

To provide administrative support to the Planning and Corporate Service Divisions in the following areas:

Asset Management

-           Systematic tracking of IT assets

-           Preparation of monthly access rights reviews crucial for cybersecurity compliance

-           Proper documentation for audit requirements and risk management

-           Equipment lifecycle management from stock taking to return/disposal

Time-Sensitive Tasks

-           Assist in IT and admin matters such as technology refresh of equipment

-           Deployment of equipment for new staff

-           Collection of equipment for leaving staff

-           Return of expired lease equipment to vendors

-           Operational support of Central Management System

-           Arrange and monitor that scheduled facilities work are completed on time

-           Manage user access in systems

Other duties

-           Assist in referring MOPs (walk-in) to appropriate officers

-           Attend to deliveries from couriers and public

-           Assist with mail management

-           And any other duties as assigned.

Requirements : Experience in IT, fresh graduate. 

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Location: Punggol

Duration: 6 months (May - Oct 2026)

Working Hours: 8.30am –6pm (Mon to Thurs), 8.30am – 5.30pm (Fri) with 1 hour lunch break (Overtime will be required during the peak period in October)

Salary: Up to $2580

Job Responsibilities:

• Support end-to-end planning, preparation, and execution of Convocation ceremonies, including logistics coordination and on-site event management
• Manage and respond to enquiries via email and phone calls
• Any other duties as assigned

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599

Responsibilities:

1. Responsible to perform a variety of admin and clerical tasks
2. Responsible for schedule and arrange for servicing
3. Perform general clerical duties including incoming mail/call , assist in photocopy, filling and scan supporting documents
4. other light admin duties

Requirements:

• With experience or without experience may apply
• Responsible, positive work attitude, good interpersonal skills and fast learner
• Good attitude

Working Hours : Office Hours

Location : Near Payar Lebar MRT

How to apply :

Interested applicants please send resume to 8168 4271 or whatapps for interview appoitment.

Job Description

- To provide Training administration support Adult Educators (AE) and learners subscribed to ALL WSQ programmes.

- Managing of all service requests (Withdrawal, Rescheduling (Training/Assessment), Re-assessment and Deferment).

- Checking and verifying learner’s attendances, past module results and approving of current module results in training management’s system.

- Attending to all queries sent via Customer Service Relationship Management System (CRMS) within a day.

- Ensure that enrolment and attendance via TPG is captured promptly.

- Any other Ad-Hoc duties that are training administration related

Requirements
- ITE certificate holder or higher with at least 2 years of experience in customer service and training/operations management.

- Good communication skills, both written and spoken.

- Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance.

- Possess good decision-making and problem-solving abilities to respond to complaints and questions and to think quickly

during customer interactions.

- Strong attention to details, with good organizational and multi-tasking ability, with the ability to write and communicate clearly.

- A team player with strong interpersonal skills and a service excellence mindset, committed to delivering high quality work.

- Adaptable, receptive to change and able to thrive in a fast-paced environment.

WFO in Paya Lebar
M-F: 8.30am - 6.00pm
2-year contract

JOB DESCRIPTION

We are seeking a responsible and proactive HR & Admin Executive to support daily HR operations and office administration.

Key Responsibilities:

• Handle end-to-end recruitment process (job posting, screening, interview coordination, onboarding)

• Process Work Pass (WP/SP) applications, renewals, and cancellations via MOM systems

• Maintain employee records and HR documentation

• Process payroll, leave, and attendance records

• Ensure compliance with Singapore labour regulations and company policies

• Liaise with government authorities such as MOM, CPF Board, and IRAS

• Provide general administrative and office support

• Prepare reports and HR-related documentation

REQUIREMENTS

• Diploma or Degree in Human Resource, Business Administration, or related field

• Minimum 3 years of relevant HR and administrative experience

• Hands-on experience with MOM Work Pass applications preferred

• Familiar with CPF submission and IRAS reporting

• Proficient in Microsoft Office (Excel, Word)

• Good communication and interpersonal skills

• Able to work independently and as part of a team

• To manage all MOM procedure for hiring foreign worker, apply courses. (IPA, CSOC, etc)
• To check the quota for hiring & update employment details.
• Able to solve and handle all the foreigner workers related matters.
• To make sure all HR related works are up to date and report to your superior.
• Able to manage all site & office issues.
• Communicate with customers, employees, and others to answer questions, address complaints, explain information, and take orders
• Operate office machinery, including photocopiers, scanners, telephone and voicemail systems, and computers
• Maintain updated systems for filing, inventory, mailing, and databases
• Handle incoming and outgoing office correspondence
• Compile and maintain records of office activities and business transactions
• Type, format, proofread and edit documents from notes or dictation
• Prepare meeting agendas; attend meetings to take notes and write minutes
• Manage work schedules, calendars, and appointments
• Obtain information to respond to requests by reviewing files, documents, and records
• Take inventory and order materials, supplies, and services as needed
• Troubleshoot problems that arise with office equipment
• Perform basic bookkeeping and banking transactions, including the collection, counting, and disbursement of money
• To issue Purchase Order when receive direction from superior.
• Make travel arrangements for personnel
• Able to manage ad-hoc jobs

Role Overview

We are looking for a hands-on Admin & Customer Support Executive to manage frontline customer interactions and service operations.

This role requires someone who is highly responsive, organized, and customer-focused, able to handle walk-in customers, service coordination, and admin tasks with strong execution.

Key Responsibilities

1. Frontline Customer Support (Walk-in, Calls, Email)

• Handle walk-in customers in a professional and friendly manner
• Answer incoming phone calls and respond to email enquiries promptly
• Provide clear, accurate solutions and ensure customer satisfaction
• Manage customer expectations and maintain a positive experience

2. Service & Repair Coordination (RMA)

• Coordinate and process RMA (Return Merchandise Authorization) cases
• Manage service tickets, repair cases, and follow-ups
• Track repair status and provide timely updates to customers
• Ensure proper documentation and smooth service flow

3. Appointment & Case Management

• Manage appointment scheduling and service queues
• Ensure all cases are tracked, updated, and closed properly
• Follow up proactively on pending issues

4. Operations & Admin Support

• Maintain accurate repair logs and service records
• Prepare service reports and basic data analysis
• Coordinate with warehouse, technical, and operations teams
• Support daily administrative tasks and documentation

5. Internal Coordination

• Liaise with internal teams (tech, logistics, operations)
• Ensure timely resolution of customer issues
• Escalate critical cases when needed

6. Process Improvement & Customer Experience

• Identify recurring issues and suggest improvements
• Improve SOPs for customer service and repair workflows
• Ensure a consistent, positive customer experience across all touchpoints

Requirements

• 1–4 years experience in customer service, admin, or service center operations
• Experience handling walk-in customers and after-sales support is a plus
• Strong communication and interpersonal skills
• Highly organized, detail-oriented, and responsive
• Able to multitask in a fast-paced environment

Language:

• Fluent in English
• Mandarin is a plus (to support regional customers)

What We’re Looking For

• High execution — fast response, strong follow-through
• Customer-first mindset with a positive attitude
• Calm and solution-oriented under pressure
• Responsible and reliable
• Able to handle both people and process efficiently

Why Join Us

• Fast-growing company with regional exposure
• Frontline role with real impact on customer experience
• Opportunity to grow into operations or customer success

Looking for more than just a job? Let’s grow, learn, and lead together.”·