Total 17,331 Senior Executive job vacancies

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

· Delivering fast, friendly and accurate service to all guests

· Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

· Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

· Handle guests queries and feedbacks

· Lead by example and promote good teamwork to achieve set goals/ targets

· Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

· Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

· Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

· Monitor and maintain the POS system to ensure cash handling procedures are adhered to

· Competently perform administrative and back-end duties to ensure smooth operations of the restaurant

· Ensure strict adherence to company policies, processes and procedures at all times

· Perform other duties as assigned by Supervisor

REQUIREMENTS

· Degree in Hospitality/Restaurant Management or equivalent

· Preferably with 2 years of relevant experience

· Energetic, good team player and service oriented

· Great leadership potential with solid analytical, communications and interpersonal skills

· Independent, proactive, resourceful and ability to work in a fast paced environment

· Well versed in Microsoft Office

The Senior Design Engineer is responsible for structural analysis and design compliance are met for the project.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Conduct structure analysis
• Provide technical engineering information to ensure compliance with all engineering standards, codes, specifications and design instructions.
• Develop architectural/engineering drawings and ensure specifications/regulations are followed.
• Liaise with architects, engineers and other departments to ensure that the design intentions are met.
• Prepare bills of quantities and cost estimation whenever required
• Ability to identify potential and discrepancies that affect the design and recommend solutions to relevant team/department.
• Adherence to safety practices in the work place.

Value Add of Position

• Design and calculation report for reinforced concrete, steel and geotechnical works using British Standards and Eurocode.

Technical Competencies

• Technical expertise and knowledge in Foundation, Structural and Civil works.

Qualifications and Education Requirements

• Minimum Degree in Civil Engineering from accredited Universities
• Prior 6 years of experience in design and construction (structural). Preferably have done data centre, marine offshore, and mixed-development projects.
• Have completed at least 1 project (data centre, commercial bldg., industrial)
• Well versed in structure analysis and design software such as ORION, SAP2000, SAFE, PROKON, PLAXIS or other similar software
• Well versed in Autocad and BIM software is preferred

Job Objectives

As an integral member of the Management team, you will play a key role in partnering the leaders to deliver effective and efficient services to our clients.

The Curriculum Executive supports the Curriculum Head reviewing and writing of the Brand’s Curriculum, as well as to provide training for the teaching staff in implementing the Curriculum, in accordance with the HQ guidelines. The Curriculum Executive must have an in-depth understanding and knowledge of the Brand’s Curriculum, and must be very familiar with the pedagogical principles, teaching culture and expectations of the Curriculum. He or she must be able to translate best practices and innovative elements into implementation, as well as to provide a role model of high standards of professional, teaching and work culture.

This will be for Mandarin Curriculum and IBL.

Responsibilities

A. CURRICULUM DEVELOPMENT

1. Supports in reviewing and developing the Brand’s Curriculum.
2. Supports in ensuring childcare centres deliver the Brand’s Curriculum in accordance with the guidelines and parameters established by theCurriculum Department.
3. Supports in developing, planning and implementing curriculumtrainings/ update briefings for existing and new teaching staff, including ad-hoc trainings for new teaching staff recruited for new centre set up.
4. Supports in supervising, training and mentoring new and existing Principals/Vice Principals/Sr. Teachers in the areas of Curriculum, to ensure most effective implementation of the Curriculum.
5. Assist in ensuring that the learning environment, resources and pedagogical approach at the existing childcare centres are consistent with the standards established by the Curriculum Department.
6. Provides coaching, guidance and support to childcare centres for SPARK certification.
7. Review and conduct Curriculum validation and audit at the childcare centres on an annual basis, to ensure consistency and high-quality standards of curriculum implementation.
8. Provides reports on centres’ progress in all areas of curriculum implementation.
9. Conducts survey and research on Curriculum and its aspects of implementation, to ensure that the standards of Curriculum remain competitive and relevant to the market.
10. Innovate and introduce new elements into the Curriculum on a continual basis in order to stay competitive and relevant in the market

B. OTHER AREAS

1. Participate in the RFP (Request for Proposal) or tender process for any potential new business where appropriate, including the bid document, the financial analysis of new project, terms and conditions and sales presentations to clients (where applicable).
2. Develops and maintain strong working relationships with Corporate Clients/Partners, ECDA officers, Community contacts and corporate personnel.
3. Develops and maintain professional working relationships with employees at all levels.
4. Where required to assist/lead and/or manage assigned projects.

Job specifications

• Minimum Bachelor degree in Early Childhood Care and Education, or equivalent
• At least 8 years of teaching and centre leadership experience combined
• In-depth understanding and knowledge of ECE centre operations
• Familiar with coaching/mentoring and training
• Strong communication skills, written and verbal
• Attention to detail with good problem analysis and solving skills
• Good interpersonal skills, able to work with all levels of staff andacross Departments
• Able to work independently and in a team environment

Summary of position:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, andemploys more than 5,500 people worldwide.

We are a team that celebrates our unique diversity andclose-knit community atmosphere. Our core values begin at the very top and spanthe broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some ofthe world's leading multinational companies within the chemical, retail &consumer, life sciences & pharmaceuticals, and electric vehicle &industrial verticals.

The Logistics Coordinator is responsible for the timely daily shipment order execution and management. The role involves booking and shipment coordination, liaising with various stake holders for warehousing and transportation, shipping document preparation, and regulatory custom and trade compliance.

Scope of work & Responsibilities

Export/Import

· Receive and process shipment orders triggered by Customers.

· Book freight with nominated carriers based on customer's carrier routine guide.

· Provide quotation on other services such as warehousing and transportation and documentation services.

· Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.

· Prepare Permits and other relevant Applications/Declaration.

· Prepare Letter of Credit & final shipping documents

· Monitor shipping documents for shipment clearance, and other regulatory compliance.

Experience

· 1 to 2 years relevant working experience in Sea operations.

· Fresh “Logistics and Supply Chain Management” graduates or equivalent from Polytechnics and Universities are welcome to apply.

Qualification

Diploma or Degree holders in “Logistics and Supply Chain Management” or equivalent.

Knowledge/Skills

MS Office, especially Excel

Good understanding of IT System, such as SAP, will be an advantage.

Personal Traits

Commitment to Work Excellence

Strong interpersonal communication skill

Good Customer Service

Job Title: Ocean Freight Executive
Location: Singapore
Employment Type: Full-time
Reporting To: Operations Manager / Senior Leadership

About the Role

We are looking for a hands-on Ocean Freight Executive to manage daily sea freight operations. You will be responsible for coordinating shipments, handling documentation, liaising with carriers and co-loaders, and ensuring smooth end-to-end execution for both import and export shipments.

This role is based in Singapore and supports a growing logistics operation with regional trade lanes.

Key Responsibilities

Operations & Coordination

• Manage full-cycle ocean freight operations (import & export) for FCL and LCL shipments.

• Coordinate with shipping lines, co-loaders, and trucking companies to secure space and schedule pick-ups and deliveries.

• Track shipment status and provide timely updates to customers and internal stakeholders.

• Handle shipment-related issues, including delays, damages, and documentation discrepancies.

Documentation & Compliance

• Prepare and process shipping documents including Bill of Lading (B/L), Sea Waybill, Permit declarations, and Certificate of Origin (COO).

• Ensure compliance with Singapore Customs regulations and other relevant trade requirements.

• Verify vendor invoices and assist with cost reconciliation.

Customer & Stakeholder Management

• Liaise with customers, overseas agents, and internal teams (sales, finance, warehouse) to ensure smooth shipment execution.

• Respond to customer inquiries and provide proactive shipment updates.

Reporting & Administration

• Maintain accurate shipment records in the company's operating system.

• Support month-end closing activities related to ocean freight billing and documentation.

Requirements

• Diploma in Logistics, Supply Chain Management, or related field.

• Minimum 2–3 years of experience in ocean freight operations (import/export).

• Familiarity with FCL and LCL processes, permit declarations, and shipping documentation.

• Experience with shipping lines, co-loaders, and local trucking coordination.

• Proficient in Microsoft Office (Excel, Word).

• Good communication skills and ability to work independently.

Why Join?

• Be part of a growing logistics company with regional presence.

• Work in a collaborative environment with experienced logistics professionals.

• Opportunity to handle diverse trade lanes and develop your ocean freight expertise.

How to Apply

For a confidential discussion, please submit your CV to Dennis Wee at hello@haroldconsultancy.com.

COMPANY DESCRIPTION

Who we are

Constellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the Singapore EXPO, Singapore's largest purpose-built venue for Meetings, Incentives, Conventions and Exhibitions (MICE).

Our vision is to be a global leader made in Asia, activating impactful networks to enable cross-industry collaboration and innovation through our holistic portfolio of intellectual property (IP) in the MICE industry.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships. We are privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Ensure in-house technicians and any contractors have met the workplace, safety & health and fire safety regulations upon carrying out any rectification or replacement work.
• Take charge of incidents during incipient stages before the arrival of appointed person.
• Familiarise with all emergency response, incident & crisis management and business continuity plans and procedures.
• Assist the Fire Safety Manager (FSM) and Site Incident Controller (SIC) in conducting fire drills, evacuation exercise, disaster exercise, table-top exercise and manage real incidents.
• To conduct preliminary investigation on all reported incidents and submit the incident report by end of the day.
• In charge of FCC and supervise the daily operations.
• Manage all ACMV, Lighting, Fire Alarm System, EM Doors, Paging, Lift Monitor System, Carpark System, CCTV in the FCC.
• To delegate respective competent Technicians to carry out daily checks and repair works at every shift.
• To check, prepare and update accurate event technical requirements ACMV and Lighting during work shift and for the following day if required.
• Manage and operate building systems to achieve energy efficiency and water saving and 3 also to reduce & recycling of waste.
• To ensure that the CERT response appropriately and promptly to incidents and emergencies.
• Any ad hoc duties as assigned by Reporting Officer from time to time.

• Minimum NITEC in M&E Engineering and/or Building Services related fields.
• Minimum 2 - 3 years of relevant working experience in facilities operations, incident management, or safety-related roles.
• Able to communicate and with interpersonal skills. Pro-active and able to work independently and as a team.
• Able to work on rotating shifts including weekends and public holidays.
• Strong hands-on technical skills.

Luxury Beauty & Wellness Brand | Hybrid | Full-Time, Part-Time opportunities welcome

We’re not looking for someone to just “manage” marketing—we’re looking for someone who creates impact.

As our Marketing & Brand Executive, you’ll bring our premium skincare and spa brand to life through compelling content, creative campaigns, and meaningful collaborations. You’ll take the lead in crafting our brand narrative across digital channels, influencer partnerships, and on-the-ground activations.

Job Responsibilities:

• Own social media: Manage and grow our IG, FB & TikTok presence with engaging, on-brand content
• Create content: Plan, shoot, and edit photos/videos; design simple visuals using tools like Canva, CapCut, or Photoshop
• Run campaigns: Lead digital marketing efforts, influencer campaigns, and seasonal promotions
• Build partnerships: Collaborate with local lifestyle brands, creators, and businesses for co-marketing initiatives
• Support activations: Coordinate boutique events, client-facing activations, and other marketing initiatives
• Drive storytelling: Help shape a visual and verbal brand story that resonates with our target audience

Requirements:

• 3+ years of relevant marketing experience in beauty, wellness, or lifestyle industries
• With strong passion for sales and is sales driven
• Strong creative eye with hands-on content creation and editing experience
• Excellent communication and collaboration skills
• Ability to work independently in a hybrid work setup (remote + on-site support as needed)
• Passion for storytelling, visuals, and all things social media
• Ability to read & write mandarin as this role requires you to manage XiaoHongShu (chinese social media platform) and to engage the leads (chinese speaking leads) from the platform

We provide a competitive salary package along with high performance-based commissions, recognizing the impact you make on our brand’s growth. You’ll also enjoy the perks of working with a passionate, fast-growing team in the luxury beauty space. If you love beauty, branding, and building memorable marketing experiences—we’d love to hear from you.

Quantity Surveyor

• Location: Ubi
• Working Hours: Monday – Friday | 9am – 630pm
• Salary: $2800 - $3500 [depending on experience]

Requirements:

• Degree in Quantity Surveyor or Construction
• Min 2 years of experience in QS
• Prefer to have experience in calculating tendering

Roles & Responsibilities

• To do measurement & pricing on tender for any project of company.
• To coordinate and attend Client & Consultant meeting and other relevant parties for smooth Progress Claim & VO for the project.
• Any other works and task directed by your Superiors.
• Participated the weekly site meeting with sub-contractor and supplier for smooth the execution of works and make sure sub-contractor and supplier complete theirs works and tasks under the agreed contract signed.
• Tabulate all relevant costing based on site by site with keep a master file at head quarter office.
• Negotiate with sub-contractor and supplier to ensure quotation or pricing given are under project budget.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary:

The Operational Training Executive will support the ARSLAN SRS Training Wing in the facilitation, coordination, and delivery of operational training programs across supported sites and client environments. The role will primarily focus on conducting face-to-face and virtual training sessions to strengthen workforce competency, operational readiness, and continual capability development across deployed security personnel.

In addition to training delivery responsibilities, the role will also support Learning Management System (LMS) administration, training coordination, competency documentation, reporting, and operational learning support initiatives aligned with organizational and client operational requirements.

Job Responsibilities:

Operational Training Delivery & Facilitation

• Conduct face-to-face and virtual operational training sessions for deployed security personnel, ensuring effective learner engagement, participation, and knowledge transfer.
• Facilitate security fundamentals, operational refresher training, and practical skills reinforcement sessions
• Deliver client-specific operational training programs aligned with operational and contractual requirements
• Conduct operational and scenario-based learning activities to reinforce operational decision-making and incident response readiness
• Facilitate Train-the-Trainer (TTT) sessions for identified operational trainers
• Support continual workforce capability sustainment and operational readiness initiatives
• Ensure training delivery is conducted professionally, consistently, and in accordance with organizational training standards
• Support training engagement, learner participation, and operational learning effectiveness during training sessions
• Conduct and support workforce competency evaluations, practical assessments, and operational learning reviews to ensure training applicability, operational effectiveness, and continual workforce capability reinforcement.
• Travel to operational sites as required to conduct training, competency evaluations, operational learning activities, and client-specific capability development initiatives
• Support engagement with site stakeholders and client representatives to identify training needs and operational capability development opportunities.

Training Documentation, Coordination & Reporting

• Maintain proper training records, attendance documentation, competency tracking, and supporting evidence for audit readiness
• Generate and maintain training reports, learner participation records, and operational training documentation
• Support preparation of weekly and monthly training statistics and competency reports
• Ensure proper documentation and traceability of training-related activities and operational learning initiatives
• Coordinate training schedules, learner attendance, and operational training deployment arrangements
• Liaise with Operations Support Team (OST) and operational stakeholders for training coordination and follow-up support

Learning Management System (LMS) & Operational Learning Support

• Support LMS administrative functions, learner onboarding, and user account management
• Support LMS training deployment and learner assignment coordination
• Assist in resolving LMS learner access and training support issues
• Support LMS integration into operational workflows and training processes
• Support in generating After-Action Review (AAR) learning and training content based on incidents, operational observations, and client feedback

Job Requirements:

• Minimum 2–3 years of experience in Training / Learning & Development, Security Operations, Workforce Development, Operations Support, Facilities, Data Centre environments, or related operational industries
• Experience conducting face-to-face and/or virtual training sessions, operational refresher training, or workforce capability development programs.
• Diploma in Learning & Development, Adult Education, Human Resource Management, Business, Security Management, Operations Management, or related disciplines preferred
• WSQ Advanced Certificate in Training & Assessment (ACTA), ACLP, or equivalent adult education certification will be an advantage
• Comfortable conducting practical, operational, and ground-level training for deployed officers and operational teams
• Practical and hands-on individual with strong facilitation and communication skills (not purely theory-driven)
• Structured, organized, and detail-oriented with good documentation, coordination, and reporting capabilities
• Comfortable working closely with ground teams, supervisors, operational stakeholders, and deployed workforce personnel
• Familiarity with Learning Management Systems (LMS), Google Workspace, Microsoft Office, or operational training systems preferred
• Positive attitude with willingness to support continual workforce capability development and operational readiness initiatives

Company Overview

Mcentury is a premium business workspace and enterprise services platform in Suntec City, Singapore CBD. We provide private offices, business facilities, and support services for founders, SMEs, investors, and growing companies, fostering collaboration and professional growth.

Job Summary

We are seeking a Community & Leasing Executive to manage daily workspace operations, deliver exceptional tenant experiences, and support leasing efforts to drive occupancy growth in a dynamic business environment.

Responsibilities

Workspace Operations & Tenant Support

• Manage daily operations of private offices, meeting rooms, and shared facilities to ensure smooth functionality
• Coordinate office access, tenant onboarding, and workspace readiness to optimize client experience
• Respond promptly and professionally to tenant requests and operational issues
• Maintain workspace presentation, cleanliness, and uphold premium service standards
• Liaise with vendors, contractors, and service providers to ensure timely service delivery

Client Relationship Management

• Act as the primary contact for tenants and visitors, fostering positive interactions
• Build and sustain strong tenant relationships to improve retention rates
• Support tenant engagement and business networking initiatives to enhance community value
• Proactively resolve operational issues to maintain tenant satisfaction

Leasing & Business Development Support

• Conduct office tours and clearly communicate workspace solutions to prospective clients
• Follow up diligently with enquiries and prospective leads to convert interest into occupancy
• Coordinate with referral partners, agencies, and leasing channels to expand client base
• Support occupancy and leasing targets through effective customer engagement and follow-up

Required competencies and certifications

• Diploma or Degree in Business, Hospitality, Real Estate, Marketing, or related disciplines
• Minimum 2 years of experience in coworking, hospitality, serviced office, commercial property, customer service, or client-facing roles
• Strong communication and interpersonal skills demonstrated in professional settings
• Fluency in English and Mandarin to support regional clients and cross-border communication
• Demonstrated responsibility and customer service mindset in previous roles
• Sales-oriented with proven follow-up skills to drive leasing outcomes
• Ability to work effectively in a fast-paced, professional business environment
• Proficiency in Microsoft Office and digital communication tools for operational and client management

Preferred competencies and qualifications

• Experience in premium coworking spaces
• Background in serviced office operations
• Hospitality or hotel guest relations experience
• Commercial leasing or property coordination experience
• Client success or account servicing experience

Other Information

Location

• Prime CBD working environment in Suntec City

Benefits

• Exposure to founders, investors, and fast-growing businesses
• Attractive performance incentives based on occupancy contribution, tenant satisfaction, leasing support, operational excellence, and client retention
• Career growth opportunities in premium workspace and enterprise services
• Professional and collaborative work culture

Monday - Friday
Location: Marsiling

Job Responsibilities

• Perform quality inspections and quality control activities for manufactured parts and products
• Identify and place non-conformance products on hold for review and disposition
• Prepare and maintain quality documentation, reports, and Certificates of Conformance (COC)
• Review mill certificates, NDE reports, and work orders before production
• Conduct in-process inspections, audits, and supplier quality checks
• Use measuring tools such as vernier calipers, micrometers, thread gauges, and other inspection equipment
• Record inspection results accurately and report quality issues to supervisors
• Support root cause analysis and corrective actions for quality issues
• Coordinate with production, sales, planning, and suppliers on quality-related matters
• Assist in internal and external QHSE audits and training activities
• Ensure compliance with API, ISO, ASME, and customer quality standards
• Follow workplace safety and quality procedures at all times
• Perform other duties assigned by supervisor

Requirements

• O-Level or equivalent qualification
• Minimum 3 years of relevant QA/QC inspection experience in manufacturing environment
• Familiar with machining processes such as turning, milling, boring, and drilling
• Knowledge of API, ISO, ASME, and related quality standards
• Able to use measuring instruments and gauges accurately
• Experience with thread gauges and thread inspection is an advantage
• Basic knowledge of Microsoft Office, Excel, and Power BI preferred
• Good communication and teamwork skills
• Able to work independently and handle documentation accurately

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Job Overview:

The Senior Executive, Sustainability Development is responsible for driving business growth and market expansion of Bureau Veritas' sustainability services across the organization. The role is responsible for identifying and developing business opportunities, strengthening client and partner relationships, supporting sales conversion, and enabling cross-selling of sustainability solutions across BV business lines.

Working closely with clients, ecosystem partners and internal teams, the Senior Executive will help translate market trends, client needs, and regulatory requirements into fit-for-purpose sustainability offerings. The role will also support go-to-market initiatives, proposal development, pipeline management, and internal sales enablement to contribute to the growth of BV Regional Institute of Sustainability and Energy Transition (RISE) and sustainability-related services.

Job Responsibilities:

Build and develop sales pipeline through external and internal engagements

• Identify and prospect for new clients through networking, referrals, industry events, market research and social media channels to build pipeline of new leads and opportunities.
• Build and maintain a healthy pipeline of leads and opportunities across sustainability reporting, ESG assurance, GHG verification, carbon management, sustainable finance, climate-related services, training, and advisory solutions
• Build and maintain strong relationships with new and existing clients, strategic partners, industry associations, ecosystem players, and internal stakeholders to drive business development.
• Collaborate with BV teams across business lines to promote sustainability-related cross-selling and integrated service offerings.
• Conduct market research and monitor sustainability trends, regulations, reporting requirements, and competitor activities to identify new service opportunities and needs.

Lead sales process to present sustainability services, advise and scope projects with clients to develop sustainability solutions that meet their needs, manage sales process and follow-ups with clients to secure contracts, resolve any issues or complaints.

• Prepare sales proposals, tender responses, presentations, and commercial documents for internal review and approval by the RISE Manager / Sustainability Development Lead.
• Engage clients to understand their business objectives, sustainability priorities, drivers and service requirements.
• Work closely with internal technical teams to develop sustainability solutions.
• Develop sustainability sales tools, service brochures, client presentations, proposals, and other business development enablers
• Coordinate with technical teams, legal, finance, subcontractors and internal stakeholders on contract preparation, NDA / MOU drafting, project requirements, and commercial documentation.
• Ensure timely follow-up with clients on proposals, quotations, pending decisions, and outstanding information to improve sales conversion.
• Negotiate, renew and secure contracts with clients and subcontractors to achieve team targets.
• Work with RISE Manager / Sustainability Development Lead to co-develop signature projects and business development strategy based on market trends, support engagements with Key Accounts.

Internal coordination and commercial support

• Coordinate with internal teams to ensure smooth handover, mobilisation and successful delivery of sustainability projects.
• Coordinate with Finance to facilitate timely invoicing and payments
• Maintain accurate records of pipeline status, proposals, contracts, and client engagements.
• Maintain accurate and updated records on CRM systems to support sales reporting, pipeline tracking, revenue forecasting, and performance monitoring
• Support cross-border collaborations in project delivery and in the development of go-to-market initiatives for sustainability services

Key Deliverables:

• Set up regular engagement sessions with clients and strategic partners to identify new leads, market needs and business opportunities.
• Build and maintain an active sustainability business development pipeline, with timely updates on opportunities, proposal status, contract progress, and client follow-ups, maintain accountability over business targets
• Collaborations with BV SEA teams to optimize resource sharing, capacity building, role-crossing on projects for bigger wins.
• Develop Sales Kits and proposals on sustainability services, including Climate and decarbonization-related services, GHG verification, Sustainability reporting and assurance, Supply Chain Sustainability, ISCC, Sustainable Financing-related services, Sustainability Training programs.

Job Requirements:

• 3-5 years of relevant professional experience in business development, sales, account management, sustainability consulting, ESG verification or related fields, preferably in a sales or business development role
• Bachelor's degree in Business, Sustainability, Environmental Science, Engineering, or a related discipline
• Good understanding of sustainability frameworks and reporting standards (GRI, SASB, TCFD, IFRS, GHG Protocol, Ecovadis, LCA), and regulatory requirements
• Strong interpersonal skills with the ability to engage clients, partners, internal stakeholders, and cross-functional teams across different organizational levels
• Good written and verbal communication skills, including proposal writing, presentation development, client communication, public speaking, and commercial documentation.
• Good organisational and coordination skills to manage multiple opportunities, stakeholders, deadlines, and internal processes.
• Proficient in Microsoft Office applications, especially PowerPoint, Excel, and Word.
• Familiarity with ESG audits, carbon accounting, sustainability reporting, and climate-related services and prior experience in ESG projects delivery is an advantage.

At MCI Career Services, we believe in recognising performance and rewarding potential. If you are driven, people-oriented, and passionate about connecting healthcare organisations with the right talent, we invite you to build your career with us.

Why Join Us?

• Convenient location – 7 minutes walk from Jurong East MRT

• Attractive remuneration with performance-based incentives

• Supportive team environment with structured training & mentorship

• Exposure to diverse healthcare clients, including overseas recruitment projects

• Clear career progression with uncapped growth opportunities

Key Responsibilities

• Build and maintain strong client relationships by serving as the key point of contact for general enquiries, service support, and account management needs.
• Ensure a high level of client satisfaction through regular engagement, follow-ups, and support in maintaining ongoing business partnerships.
• Work closely with internal teams to understand client requirements and provide suitable solutions while supporting overall business growth efforts.
• Maintain proper and up-to-date client records, ensure regular engagement with assigned accounts, and support coordination across relevant teams.
• Stay informed on relevant employment guidelines and ensure all client interactions are handled in a compliant and professional manner in a fast-paced environment.

Requirements

• Strong understanding of MOM guidelines and employment regulations in Singapore
• Excellent communication and interpersonal skills (strong spoken and written English required)
• Customer-centric mindset with strong problem-solving abilities
• Able to work independently as well as collaboratively across teams
• Meticulous, organised, and able to thrive in a fast-paced environment

Interested applicants may click APPLY NOW or email your CV to stephanie@mci.com.sg.

Applicants who may not meet all stated requirements are still encouraged to apply. Applications will be assessed on individual merits, and suitable candidates may be considered for other opportunities.

By submitting your personal data and/or resume, you consent to the collection, use and disclosure of your personal data by the company (or its agent) for the purpose of processing this application in accordance with our Data Protection Policy.

We regret that only shortlisted candidates will be notified.

Cheah Mei Ling (Stephanie)
Registration Number: R1988795
EA Licence No: 06C2859
MCI Career Services Pte Ltd

• Permanent role
• A fast growing organisation in the tech security industry, headquartered in US

About Our Client

This organisation is a prominent player in the Technology industry, known for its cutting-edge solutions and commitment to excellence. It operates on a global scale and is dedicated to fostering innovation and delivering impactful results.

Job Description

• Design and implement high-quality, responsive user interfaces for web applications.
• Collaborate with product managers and back end developers to deliver seamless integrations.
• Optimise applications for performance, scalability, and maintainability.
• Write clean, reusable, and efficient code in line with best practices.
• Conduct code reviews to ensure quality and adherence to standards.
• Stay updated on emerging trends and technologies in front end development.

The Successful Applicant

A successful Senior Front end Engineer should have:

• Proficiency in modern front end technologies such as HTML, CSS, and JavaScript frameworks.
• Experience in building responsive and user-friendly web applications.
• Strong understanding of web performance optimisation techniques.
• Knowledge of version control systems like Git.

What's on Offer

• Competitive annual salary package including stocks options as part of the benefits package
• Engaging and supportive work environment.
• Opportunities for personal and professional growth.

If you are passionate about front end development and ready to make an impact, apply now to join this exciting team!

Michael Page International Pte Ltd | Registration No. 199804751N 

Responsibilities

• Support end-to-end talent acquisition activities, including outreach, candidate sourcing, interviews, selection, onboarding, and progress tracking 

• Act as the primary point of contact for candidates and internal stakeholders, ensuring a smooth and positive experience throughout the process 

• Coordinate interview scheduling and ensure timely follow-ups 

• Manage and maintain the master database of all candidates, ensuring accuracy and data integrity 

• Compile recruitment statistics and prepare reports and presentation decks for management updates 

• Support internship management, including coordination, tracking, and engagement of interns

• Organise and support engagement sessions with senior management for top talents

• Manage ongoing engagement initiatives for existing top talent to ensure continued development and retention

• Coordinate onboarding and orientation programmes

• Track and monitor the development and progression of talents across structured programmes

• Support ad-hoc HR projects and talent management initiatives as required

Requirements

• Degree in Human Resource Management, Organisational Development, Data Analytics, or a related field with 1-2 years relevant HR experience 

• Experience in Talent Acquisition and/or Talent Management is an advantage

• Meticulous, organised, and detail-oriented

• Strong communication skills, with the ability to engage stakeholders across all levels and diverse cultural backgrounds

• Able to work independently and manage multiple priorities effectively

Shortlisted candidate will be offered a 6 months agency contract employment. 

Licence no: 12C6060

Company Overview

That’s Electroplating is a Singapore-based specialist in electroplating and surface finishing since 1987. We uphold ISO 9001: 2015, ISO 14001:2015, and bizSAFE Level 3 certifications, reflecting our commitment to quality, safety, and responsible operations.

Job Summary

This role bridges customers and production, focusing on managing RFQs, supporting B2B sales activities, and ensuring smooth order execution. Collaborate with the Sales Manager and production team to deliver reliable service and build long-term customer relationships. We welcome applicants from diverse backgrounds and at different stages of their careers. Relevant experience and a positive work attitude are valued. For enquiries and CV submission, please email corporate@thats.com.sg or submit via MyCareersFuture.

Responsibilities

• Manage customer enquiries and RFQs by preparing quotations and following up to secure orders
• Support the Sales Manager in coordinating daily sales activities and managing customer accounts
• Build and maintain strong relationships with customers to foster loyalty and repeat business
• Coordinate with production, quality assurance, and logistics teams to track job progress and ensure timely delivery of orders
• Accurately process and manage Purchase Orders (POs) to maintain order integrity
• Provide customers with timely ETA updates and production status reports
• Resolve customer issues promptly by facilitating clear communication among all stakeholders
• Maintain organized records of quotations, orders, and customer communications for reference and audit

Required competencies and certifications

• Diploma or higher, preferably in Engineering, Business, Supply Chain, Operations, or other relevant disciplines
• Strong written and spoken communication skills to handle customer interactions and internal coordination
• Proficiency in managing customer emails, quotations, and basic systems for sales and order processing
• Organizational skills to manage multiple tasks accurately in an SME environment
• Willingness to learn technical aspects of manufacturing processes to support sales and production coordination

Preferred competencies and qualifications

• Experience (minimum 1 year) in customer service, sales operations (preferably B2B), manufacturing/production coordination, logistics, or procurement roles
• Ability to start work on short notice or immediately
• Knowledge in electroplating and engineering

Other Information

• Employment Type: Permanent
• Working Hours: Monday to Friday, 8:00 AM – 5:30 PM
• Salary Package: Basic Salary + Performance Bonus
• For enquiries and CV submission, please email corporate@thats.com.sg or submit via MyCareersFuture.

Job Duties 

• Manage the full recruitment lifecycle, including job postings, candidate screening and selection, reference checks, employment contracts, security clearance, educational background check, and work pass processing. 

• Maintain and update employee records (digital and physical p-files), ensuring all staff documentation is complete, organized, and compliant. 

• Coordinate end-to-end pre-onboarding to onboarding and pre-offboarding to offboarding process. 

• Ensure compliance with labor laws, statutory requirements, internal employment policies, and audit standards. 

• Oversee performance management processes, including goal-setting cycles, mid-year/annual reviews, and KPI tracking. Conducting probationary and/or initial service review. 

• Support and execute employee engagement programs, wellness initiatives, and company-wide communications. 

• Manage employee relations concerns, provide guidance on HR policies and procedures, and assist in conflict resolution where necessary. 

• Administer compensation and benefits, including claims reimbursement, purchase requisition, payroll, statutory contributions, leave administration, insurance/benefits enrollment, and salary benchmarking support. 

• Maintain and oversee the HR dashboards and reports for recruitment, learning & development, performance management, compensation and benefits, employee engagement, HR Apps (internal application for HR), administrative processes, and employee relations. 

• Coordinate training sessions, orientations, compliance briefings, company events, internal meetings, and travel arrangements. 

• Assist in policy creation, review, and updates for employee handbooks, SOPs, and HR guidelines. 

• Support HR projects and process improvements to enhance efficiency, employee experience, and HR systems. 

• Serve as the primary point of contact for HR-related communications, inquiries, and interdepartmental coordination. 

• Handle general administrative tasks, vendor coordination, and office-related HR support as needed. 

Qualifications & Skills 

• Bachelor's degree in human resources or BS Psychology course. 

• Open for HR & Admin Executive to Senior HR & Admin Executive role with minimum 3 years proven and related HR Ops experience 

• Must be familiar with local statutory regulations and possess sound knowledge of the employment act and best practices in Singapore 

• Proficiency in MS Office (Word/Excel/Outlook), AI tools, MS Teams, Planners & Report Analytics generator 

• Good administrative, documentation & written/oral communication skills 

• Able to work independently and with good initiative 

• Meticulous and able to multi-task 

• Detail-oriented, people-focused, proactive, and able to work under pressure. 

• A team player who is able to work well with all levels  

• Possess strong interpersonal and communication skills 
  

  Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

  https://www.wphdigital.com/notices

Job Summary:

We are looking for a proactive and service-driven F&B Executive – Restaurant Outlet to assist in the smooth operation of our buffet restaurant. This role involves supervising front-of-house staff, maintaining buffet presentation and hygiene standards, and ensuring exceptional guest service. The ideal candidate should be attentive to detail, efficient in handling high-volume operations, and committed to delivering a memorable dining experience.

Key responsibilities

Buffet Operations

• Supervise the setup, replenishment, and breakdown of the buffet area for all meal periods.
• Ensure buffet counters are clean, well-stocked, and presented in line with brand standards.
• Coordinate with the kitchen team for timely and efficient food replenishment.

Guest Service

• Greet and seat guests, manage table rotations, and monitor guest satisfaction throughout service.
• Handle guest inquiries, feedback, or complaints in a professional and courteous manner.
• Ensure guests with dietary restrictions or special needs are supported appropriately.

Staff Supervision

• Support the training and supervision of service staff in buffet procedures and guest service etiquette.
• Monitor staff performance and ensure a positive team environment.
• Assist in creating shift schedules and managing attendance records.

Hygiene & Compliance

• Ensure all health, hygiene, and safety standards are met in the buffet and dining areas.
• Monitor food labeling, temperature controls, and cross-contamination prevention.
• Ensure all SOPs and hotel guidelines are followed consistently.

Inventory & Supplies

• Check daily par levels of crockery, cutlery, glassware, and service equipment.
• Coordinate with the stewarding and purchasing teams for replenishment.
• Report maintenance issues or equipment malfunctions promptly.
• Perform any other job tasks as assigned

Requirements

• Diploma or degree in Hotel Management or Hospitality (preferred).
• 1–3 years of experience in a buffet or high-volume restaurant environment.
• Familiarity with POS systems and inventory tracking tools.

5 days, 8:30am to 5:30pm

Gross Salary: $3000 - $4000 (Basic + Incentives)

Location: 45A Pandan Road Singapore 609287 (Jurong)

Job Summary:

In this role, you will be responsible for identifying new business opportunities, managing customer accounts, and driving revenue growth. You will also support the end-to-end sales process by coordinating with internal teams and ensuring timely follow-ups with clients. 

Job scope:

• Sales of Aviation lubricants and chemicals
• Manage and maintain strong relationships with Principal Account
• Service and maintain good customer relationships with existing accounts
• Opening of new accounts & explore new business opportunities
• Handling customer’s enquiry & requirements
• Performing pricing analysis
• Maintain and update customer database
• Delivery presentation at customers’ visits
• Submit weekly and monthly sales reports and sales plans
• Ad-hoc duties as assigned 

Requirements:

• Have experience as a Sales Representative or similar role.
• Minimum Diploma in Business, Sales, Marketing, or related field

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview

EOS Innovation Singapore is seeking software engineers across a range of experience levels to support the development of advanced defence products. These are hands-on engineering roles embedded within multidisciplinary teams of mechanical, electronic, optical and systems engineers. The work combines software development with real hardware integration, experimental subsystems and evolving product requirements, and will suit engineers who enjoy solving practical problems, working close to prototypes and equipment, and turning emerging capability into robust, production-ready software.

Primary Duties

This role contributes to the design, development, integration, verification and support of software used in complex defence systems. Engineers in this position will work across activities such as equipment interfacing, control and automation, algorithm implementation, user interfaces, test support and system integration. More experienced candidates will be expected to provide technical leadership, guide software design decisions, mentor less experienced engineers and help shape robust engineering practices. Earlier-career candidates will be expected to contribute strongly to hands-on development, integration and problem-solving, while growing into increased technical ownership over time.

Responsibilities

·       Design, develop, test, integrate and maintain software for advanced defence products, ranging from equipment interfacing and control functions to data processing, automation and user-facing applications.

·      Work closely with multi disciplinary engineering teams to integrate software with prototypes, experimental hardware, embedded devices and evolving system designs.

·      Translate engineering requirements into practical software designs and contribute to verification and validation activities to demonstrate performance, safety and compliance.

·      Investigate and resolve technical issues encountered during development, integration, test and production support, including unexpected behaviours at system and equipment level.

·      Produce and maintain clear technical documentation, including design descriptions, interface definitions, test procedures, test records and manufacturing support material.

·      Apply sound software engineering practices, including version control, code review, debugging, testing and configuration management.

·      For more experienced candidates, lead software design activities, contribute to architecture decisions, support design reviews and provide technical guidance to other engineers.

·      Engage with internal stakeholders and customers to clarify requirements, communicate technical progress and support engineering decisions throughout the product lifecycle.

Education and Experience

·       Degree in Software Engineering, Computer Engineering, Computer Science or a related discipline.

·      We welcome candidates across a range of experience levels, from early-career engineers with strong technical foundations to senior engineers with substantial experience delivering software for engineered products or integrated systems.

·      Experience with software development tools and practices, including source control, development environments, compilers, debugging and test tools.

·      Experience in one or more relevant technical areas such as C, C++, Python, embedded or Linux-based development, hardware interfacing, network communications, web-based interfaces, JSON or automated test is desirable.

·      Experience taking software from concept through prototyping, integration, verification and release is advantageous; for senior candidates, this is expected.

·      Experience working in defence, safety-critical, regulated or other high-integrity engineering environments is beneficial.

Skills and Attributes

·       Strong analytical, debugging and problem-solving skills.

·      Practical, hands-on approach and willingness to work closely with hardware, prototypes and multi disciplinary teams.

·      Clear communicator and effective collaborator.

·      Able to adapt to changing requirements and work effectively in an experimental development environment.

·      Self-motivated and able to manage time and priorities within a project environment.

For more experienced candidates, ability to lead technical work, contribute constructively to design reviews and mentor other engineers.

Job Description & Requirement:

This position is responsible for checking in and checking out of guests. Basic functions include dealing with guests’ requests and handling them according to the hotel policies with professionalism and courtesy.

DUTIES & RESPONSIBILITIES:

• To provide courteous and prompt service and if possible to comply with each and every guest’s requests and needs
• To ensure all check-in and check-out are prompt, guest's requirements are met and to ensure that foreign currency exchange is up-to-date
• To prepare and handle check-in and process arrival of all incoming groups and crew
• To handle room change and keys with care and ensure that the room keys are given to the right guests i.e., by checking the Opera System and welcome folder for verification.
• To check the occupancy report to ensure the room status is updated
• To ensure proper handling of all guest's messages/property held at the Reception.
• To perform any other reasonable duties and responsibilities as requested by superior or management.
• Fluency in English and Chinese language

Requirements:

• Preferably candidates with tertiary education in Tourism or Hospitality Management.
• At least 2 years of relevant experience in a similar capacity. Candidates with no experience will be considered for Guest Services Agent position.
• Good interpersonal and customer services skills
• Willing to work on rotating shifts, weekends and public holiday.

Can start work immediately

Job Objective:

•   Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders)

Core Responsibilities:

Account Management

• Build relationships with existing customers by understanding their needs and assisting with their queries
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Update customers of the status of shipments, monitor their credit terms and assist with the collection of payments
• Receive all customer-supplied items delivered to the plant, and arrange delivery or self-collection of products
• Plan material schedule for key private label customers
• Prepare costing, quotations and administrative duties of the Business Development department
• Verify and endorse purchase orders and process sales orders
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Business Development Manager/Senior BD Executive on follow-up actions
• Manage SAP B1 system and update relevant information (orders) for production and internal stakeholders

Job Specifications:

Minimum education qualifications:

• Diploma in any discipline
• Bachelor’s degree in any discipline an advantage

Minimum years of experience:

• 2 years of relevant experience in Business Development for diploma or degree holders
• Previous sales / customer service / telesales experience will be a plus

Key job-specific competency requirements:

• #Proactive in building relationships and proposing solutions

• Highly meticulous and able to meet tight deadlines
• Good interpersonal skills
• Good analytical and problem-solving skills

• Proficient in verbal and written English and/or Mandarin to be able to interact with customers effectively

• Basic proficiency in MS Office Word and Excel
• Knowledge of SAP B1 an advantage

Key Responsibilities

Administrative  & HR Duties

1. Handle general office administration and coordination
2. Maintain proper filing and documentation of company records
3. Prepare letters, reports and administrative documents
4. Assist with work pass applications, renewals, and related matters
5. Maintain and update employee records and HR documentation
6. Ensure office supplies and operational needs are properly managed
7. Renewal of Insurance such as Fee Protection Scheme and Medical
8. Support other general administrative and HR-related tasks as assigned

Accounts Duties

1. Prepare students contract, collection and refund
2. Perform data entry and maintain accurate accounting records
3. Assist in preparing monthly financial reports and supporting documents
4. Coordinate with external parties when required
5. Perform other accounting-related duties as assigned

Requirement

1. Diploma or equivalent qualification in Business, Accounting, or related field
2. Relevant working experience preferred
3. Proficient in Microsoft Office applications
4. Familiarity with Xero Accounting Software
5. Familiarity with SmartHRMS

Fleek TCM is a beauty salon located at Jurong west.

We offer a huge variety of hair services & other beauty services such as facial and TCM treatments. We require new enthusiastic candidate who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for Full Time position as follows:

1) Beautician

2) Beauty Consultant

3) Sales Manager

4) Hairstylist

5) Senior Hairstylist

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge
- Hair Service knowledge: cutting, designing, re bonding, coloring, hair treatments, washing and etc

- Must hit personal sales target and group targets
- Prefer Chinese candidate as mostly our customer are chinese speaking.

The Managed Services Cross Technology Engineer (L3/4) –System advanced engineering role, architecting level, responsible for ensuringa managed service is provided to all clients, to ensure that their ITinfrastructure and systems remain operational. This is done through proactivelymanaging, overseeing, monitoring, investigating, and resolving escalated technicalincidents and problems to ensure the restoration of these services to theclients.

The primary objective of this role is to understand, defineand implement the technical architecture and strategy for the organization'score platforms and or cloud infrastructure. They act as the deepest technicalexpert, building complex, highly resilient systems while leading the resolutionof systemic failures and setting the standard for IaC and automation bestpractices. Serves as the highest escalation point for all complex incidents orsituations. Also proactively review all client requests or tickets and applytechnical process knowledge to provide the clients with almost immediateresolution without breaching service level agreement (SLA).

The Managed Services Cross Technology Engineer (L3/4) –System focuses on forth line support for escalated incidents and requests witha high level of complexity. Ensures contracted Managed Services outcomes aredelivered to the client.

This is a strategic role focusing across various technologydomains such as (but not limited to) Cloud, Security, Networking, Applicationsand / or Collaboration.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·       SystemStrategy and Architecture Ownership: Understand and define the technicalvision, standards, and multi-year roadmap for the organization's cloud andplatform infrastructure, ensuring highly scalable and cost-efficient designs.

·       L3/4Technical Authority: Serve as the ultimate systems expert and final escalationpoint for highly complex, cross-platform stability issues, failures, andperformance bottlenecks, leading resolution and comprehensive Root CauseAnalysis (RCA).

·       Advanced IaCDevelopment: Write, audit, and maintain mission-critical Infrastructure as Code(e.g., advanced Terraform modules) and custom platform tools (in Python/Go),driving the standardization of GitOps principles.

·       Resilience& Reliability Engineering (SRE): Architect and implement patterns for faulttolerance, automated failover, and Disaster Recovery (DR). Define and enforcehigh standards for SLOs/SLIs across all platform services.

·       Large-ScaleOrchestration: Design, optimize, and manage complex, multi-tenant Kubernetes(K8s) clusters (including networking, security, and upgrades), treating thecluster itself as the critical product.

·       Governanceand Mentorship: Dictate and enforce system engineering and security standardsacross all CI/CD pipelines and infrastructure codebases, actively mentoringother senior engineers in platform design and engineering excellence.

• Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
• Timely and consistent updates of tickets with resolution tasks performed.
• Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides forth level support to all escalated incidents, requests and identify the root cause of incidents and problems, respond to tickets where third line engineer teams were unable to fix the problem.
• Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers.
• Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues.
• Supports, tracks, and documents change implementation.
• Provides timely escalation of all tickets to management with ensuing updates, where applicable.
• Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks.
• Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices.
• Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments.
• Coaches L1, L2, and L3 teams offering technical expertise and pushing work down to other engineering teams.
• Performs quality audits, covering process, service experience, ticket updates, etc. as required.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Deep technical skills in relevant functions.
• Excellent client service orientation and passion for achieving or exceeding expectations.

Academic Qualifications and Certifications and tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• VMware certified Professional: DATA Centre Virtualization.
• VMware Certified Specialist – Cloud Provider.
• VMware Site recovery Manager: Install, Configure, Manage.
• Microsoft Certified: Azure Architect Expert.
• AWS Certified: Solutions Architect Associate.
• Veeam Certified Engineer (VMCE).
• Rubrik Certified Systems Administrator.
• Storage HDS
• VMware VRA
• Ansible
• Opswat, Splunk, Cyberark
• Nvidia AI
• SRE, Devops, Gitlab, Automation
• Containers, etc.