Job Purposes:
The primary objective of this role is to drive and accelerate profitable growth for KBC’s technology business across assigned countries and clients in the APAC region by consistently achieving or exceeding annual business targets.

The Sales Executive will play a critical role in advancing digital transformation and decarbonization efforts within the process industries by promoting and selling KBC’s advanced solutions –including simulation, cloud-based technologies and consulting services.

Serving as the key client interface for assigned clients in the APAC market, this role is responsible for aligning client needs with KBC's value proposition, managing sales pipelines, and delivering tailored solutions that meet clients’ business and operational objectives.

Responsibilities:
Key Account Management - Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations, and the like.

Customer Relationship Management / Account Management - Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decisionmakers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Customer Needs Clarification - Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions - Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g. price reduction) that gain the customer's agreement.

Promoting Customer Focus - Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.

Customer Relationship Development / Prospecting - Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.

Customer Relationship Management (CRM) Data - Enter customer information that has been gathered through research and/or through direct customer contact into the CRM system, to ensure that the organization has quality data to enable effective customer retention and business development activities.

Sales Opportunities Creation - Develop a personal network within the sales territory and represent the organization at tradeshows and other events to identify sales opportunities, promote the organization, and enhance its reputation.

Operational Compliance - Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards.

Personal Capability Building - Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Position Requirements

Behavioral Competencies:

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.
• Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Skills:

• Manages Buyer Indifference - Works at an advanced level to acknowledge a client's indifference before continuing the sales call and asks questions to understand the circumstances surrounding the indifference. Typically works independently and provides guidance. Acknolwedges indifference, Probes for relevance to proceed, Probes to understand indifference, Identifies new needs or opportunities.
• Manages Resistance - Works at an advanced level to identify, address, and navigate opposition or reluctance effectively, fostering a collaborative environment and facilitating positive outcomes in the face of resistance. Typically works independently and provides guidance. Responds to client concerns, Seeks understanding before responding, Addresses objections, Follows up after resolution.
• Understands Customer Needs - Works at an advanced level to articulate customer needs in the customer's business language and business context. Typically works independently and provides guidance. Understands customer context, Uncovers customer Key Performance Indicators, Articulates customer objectives, Adds value to partnerships.
• Understands Issues/Motivations - Works at an advanced level to comprehensively grasp and analyze the underlying problems or motivations in a given context, enabling informed decision-making and effective solutions. Typically works independently and provides guidance. Adapts to changing goals/objectives, Maintains focus on win-win goal, Identifies key interests, Recognizes key negotiation points, Shares goals and recognizes value.
• Verbal Communication - Works at an advanced level to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works independently and provides guidance.
• Customer-Focused Approach - Works with full competence to orient the organization around delivering to the key needs of customers. Typically works without supervision and may provide technical guidance. Keeps customer at center of sale, Collaborates with customers, Elevates partner insights, Uses common terminology.
• Initiates Compelling Sales Conversations - Works with full competence to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Typically works without supervision and may provide technical guidance. Provides context for conversations, Proposes mutually valuable agenda, Leverages pre-call prep for partnerships, Confirms client understanding, Leverages pre-call prep, Adds value through perspective.
• Knows the Buying Influences - Works with full competence to accurately identify and understand the key buying influences pertaining to an opportunity. Typically works without supervision and may provide technical guidance. Identifies all buyers and their level of influence, Assesses each buyer's sense of urgency and readiness, Seeks to understand each buyer's desired business results and concerns, Assesses buyer feelings about the proposed solution, Secures a coach within the buyer organization to facilitate introductions and access, Leverages a strategic coach to support the partner relationship.
• Understands Buying Influencer Needs - Works with full competence to quickly and accurately define the needs of the key buying influencers. Typically works without supervision and may provide technical guidance. Seeks to understand buyer needs, Determines the root of buyer needs, Uncovers buyer's goals, Seeks buyer need priorities, Assesses channel relationship needs and expectations.
• Maintains the Relationship - Works at an advanced level to cultivate and sustain positive interpersonal connections, fostering trust, collaboration, and effective communication to support enduring professional relationships. Typically works independently and provides guidance. Monitors client value perception, Communicates successes and challenges, Makes measurable contributions.
• Navigates Customer Challenges - Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works independently and provides guidance. Listens nondefensively to angry/upset customers, Defuses customer tension, Explains and addresses customer issues, Offers appropriate goodwill gestures, Keeps promises made to the customer, Prepares for commonly encountered customer challenges, Assists multiple customers simultaneously.
• Strengthens Customer Connections - Works at an advanced level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works independently and provides guidance. Connects on a personal level, Demonstrates a willingness to help customers, Chooses customer-focused words and phrases, Acknowledges what the customer says, Affirms the customer's choices, Appreciates what the customer does, Assures the customer of the organization's commitment, Transitions a customer to another service provider, Avoids technical or industry-specific jargon.
• Builds Rapport - Works with full competence to quickly and effectively establish trust within the buying centers in the client's organization. Typically works without supervision and may provide technical guidance. Shows interest in buyer needs, Shows empathy with buyer's circumstances, Respects the client's time, Incorporates client's point of view, Provides relevant context, Confirms understanding, Reinforces professional capability.
• In-Depth Questioning - Works with full competence to probe and explore complex subjects thoroughly, extracting comprehensive information through insightful questioning to enhance understanding and decision-making processes. Typically works without supervision and may provide technical guidance. Seeks to understand the client's situation, Explores client problems and solutions, Differentiates between complaining and a desire for action.
• Questions Strategically - Works with full competence to employ purposeful and insightful questioning techniques to gather targeted information, promote critical thinking, and guide decision-making processes strategically. Typically works without supervision and may provide technical guidance. Probes to uncover dissatisfaction, Raises awareness of the client's problem, Probes to uncover and develop needs, Seeks alignment between needs and solutions.
• Account/Client Management - Works at an advanced level to manage clients and accounts to the mutual benefit of the account client and own organization. Typically works independently and provides guidance.
• Expands the Service - Works at an advanced level to grow the value of the account through cross-sell and up-sell opportunities. Typically works independently and provides guidance. Prioritizes time effectively, Develops a long-term strategy, Identifies cross-sell/ up-sell business opportunities, Communicates product/service advances, Improves channel management.
• Planning and Organizing - Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance.
• Strategic Planning and Analysis - Works at an advanced level to collaborate with clients to prioritize business objectives and challenges through thoughtful analysis of their business context. Typically works independently and provides guidance. Knows key client issues, Identifies issues affecting the sale, Mitigates uncertainties and roadblocks, Identifies client-specific differentiators, Connects solutions to client objectives, Understands the sales stages, Supports partnership goals, Positions partnerships for long-term relationship.
• Understands the Buying Process - Works at an advanced level to effectively align the client’s sales process with the organization’s sales process, incorporating key influencers and sales team members when appropriate. Typically works independently and provides guidance. Understands customer processes, Manages customer/org team alignment, Manages customer/org process alignment, Determines partnership market perception.

Education:

• Bachelor's Degree or Equivalent Level in a related Engineering or Science Discipline. Chemical Engineering degree preferred.
• Technical experience is essential.

Experience:

• Proven sales success selling industrial software, ideally related to process simulation, energy management, and digitalization.
• Understanding of sales processes, and opportunity management, is essential.
• Experience in working in a client-facing role and proactively managing client relationships.
• Proven ability to develop new and grow existing relationships at the senior / executive level.
• Experience of working within APAC region, including knowledge of cultural, economic, and legal differences across the region.
• Ability to translate a target company’s vision and translate it into a journey for both the Client and internal colleagues.
• Proven ability to work with internal teams, to craft compelling solutions to customer needs, both technical and commercial.
• Commercially aware with the ability to understand how individual and team activity impacts the bottom line
• Proven ability to craft high quality business prose and supporting materials in PowerPoint.
• Consummate presenter, able to operate both at the Executive level, and further down an organization.
• Natural self-starter with extensive business contacts.
• Proactive and networked self-starter with an entrepreneurial mindset.
• Excellent interpersonal skills is a pre-requisite.
• Technical experience is essential.

Job Purposes:

The primary objective of this role is to drive and accelerate profitable growth for KBC’s consulting and technology business across assigned countries and clients in the APAC region by consistently achieving or exceeding annual business targets.

The Business Development Executive will play a critical role in advancing digital transformation and decarbonization efforts within the process industries by promoting and selling KBC’s advanced solutions –including consulting services, simulation, analytics, and cloud-based technologies.

Serving as the key client interface for assigned clients in the APAC market, this role is responsible for aligning client needs with KBC's value proposition, cultivating strategic relationships, managing sales pipelines, and delivering tailored solutions that meet clients’ business and operational objectives.

Responsible for coordinating cross-functional internal teams to ensure successful execution of the strategy and delivery of commercial outcomes. 

Responsibilities:

• Business Development - Participate in formulating the strategy and identifying, evaluating, and structuring key transactions to ensure continued financial health and maximum value creation through the entire product life cycle. Transactions may involve alliances, collaborations, mergers and acquisitions, in and out licensing initiatives, and other activities.
• Customer Relationship Development / Prospecting - Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of KBC with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Customer Needs Clarification - Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.
• Sales Opportunities Creation - Actively create and drive new business opportunities by engaging directly with potential clients, attending industry events, and building a strong personal network of senior decision-makers. Represent the Company externally to uncover client needs, gather valuable market intelligence, and position the company as a trusted, forward-thinking partner. Through strategic outreach and consistent presence in the business community, enhance the Company’s reputation and fuel sustainable growth.
• Sell Customer Propositions - Lead a cross-functional internal team (for example, technical, commercial, and legal) to configure a complex tailored or bespoke product and services solution and associated contractual terms that meet the customer's mid- to long-term needs at a national/key operating unit level. Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow escalating issues to senior management where appropriate.
• Promoting Customer Focus - Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.
• Customer Relationship Management / Account Management - Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
• Customer Relationship Management (CRM) Data - Oversee the implementation and maintenance of the customer relationship management system within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of customer relationships.
• Operational Compliance - Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the Company's policies and relevant regulatory codes and codes of conduct.
• Personal Capability Building - Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in- depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Position Requirements

Behavioral Competencies:

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; aligns business process with customer needs.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.
• Business Insight - Applies knowledge of business and the marketplace to advance the Company's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner. Maintains high ethical standards and professional codes of conduct.
• Drives Results - Consistently achieve results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals.

Skills:

• Customer-Focused Approach - Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the seller's organization around delivering to the key needs of their customers.
• Initiates Compelling Sales Conversations - Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client.
• Knows the Buying Influences - Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
• Manages Buyer Indifference - Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference.
• Understands Buying Influencer Needs - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and accurately define the needs of the key buying influencers.
• Verbal Communication - Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
• Builds Rapport - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and effectively establish trust within the buying centers in the client’s organization.
• Commercial Acumen - Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
• In-Depth Questioning - Uses comprehensive knowledge and skills to act independently while guiding and training others to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution.
• Manages Resistance - Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge a client's indifference and gain agreement from the client to discover the root causes of resistance.
• Navigates Customer Challenges - Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the Company. Typically works independently and provides guidance.
• Questions Strategically - Uses comprehensive knowledge and skills to act independently while guiding and training others to uncover clients’ explicit needs and/or unforeseen opportunities and challenges.
• Strengthens Customer Connections - Works at an advanced level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works independently and provides guidance.
• Understands Customer Needs - Uses comprehensive knowledge and skills to act independently while guiding and training others to articulate the customer needs in the customer's business language and business context.
• Understands Issues/Motivations - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
• Closes Effectively - Uses comprehensive knowledge and skills to act independently while guiding and training others to arrive at mutually beneficial commitments that help move the sales/client relationship forward.
• Customer and Market Analysis - Acts independently using comprehensive knowledge and/or skills to conduct research and analyze data while guiding and training others on how to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.
• Diagnoses Needs with Questions - Uses comprehensive knowledge and skills to act independently while guiding and training others to ask questions that encourage the client to talk openly about their key objectives and challenges.
• Effectively Presents Solutions - Uses comprehensive knowledge and skills to act independently while guiding and training others to clearly present solutions that link directly to the key objectives and challenges important to the client.
• Managing Change - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
• Negotiates Strategically/Tactically - Uses comprehensive knowledge and skills to act independently while guiding and training others to facilitate the commercial details of an opportunity such that both parties are satisfied with the value gained.
• Policy and procedures - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match the Company strategies and objectives.
• Pre-Call Preparation - Uses comprehensive knowledge and skills to act independently while guiding and training others to carefully prepare for client interactions using established frameworks.
• Prospecting - Uses comprehensive knowledge and skills to act independently while guiding and training others to identify ideal potential clients.
• Qualifying - Uses comprehensive knowledge and skills to act independently while guiding and training others to spend the appropriate time for the size and potential of each opportunity.

Education:

• Bachelor's Degree or Equivalent Level in a related Engineering or Science discipline. Chemical Engineering degree preferred.
• Technical experience is essential.

Experience:

• Proven sales experience in enterprise software, consulting, or technical solutions within hydrocarbon sectors.
• Proven track record in closing large, complex enterprise software deals in energy, oil & gas, or chemicals.
• Extensive SE Asia experience including knowledge of cultural, economic, and legal differences across the region.
• Demonstrated experience in engaging C-level stakeholders, managing long sales cycles, and influencing strategic decisions.
• Experience working cross-functionally with marketing, engineering, and delivery teams to co-develop client strategies.
• Ability to translate technical offerings into high-level business outcomes.
• Skilled in long sales cycles, opportunity management, and stakeholder engagement.
• Proactive and networked self-starter with an entrepreneurial mindset.

About the Role

Yew Tree Academy Student Care @ Yew Tee is seeking a responsible and organised individual to support the centre's daily administrative and operational functions. The role involves working closely with parents, teachers, and management to ensure the smooth running of the centre.

Key Responsibilities

• Manage student enrolment, withdrawal, attendance, and record keeping
• Handle parent enquiries via phone, WhatsApp, email, and in person
• Prepare invoices, monitor payments, and follow up on outstanding fees
• Maintain student and administrative records accurately
• Coordinate schedules, events, programmes, and centre communications
• Support procurement and inventory tracking of centre supplies
• Provide general administrative support to the management team

Working Hours & Benefits

• Salary: $1,800 – $2,300, depending on qualifications and experience
• Monday to Friday, 10:00am – 7:00pm
• Daily lunch and tea provided
• Medical reimbursement
• Supportive and collaborative work environment
• Convenient location near Yew Tee MRT

Requirements

• Diploma in Business Administration or related discipline preferred
• Minimum 1 year of administrative experience
• Proficient in Microsoft Office applications
• Organised, detail-oriented, and able to manage multiple tasks
• Good communication and interpersonal skills
• Experience in education, student care, childcare, or enrichment centres will be an advantage

Core Skills

• Administrative coordination
• Parent communication
• Billing and payment tracking
• Data entry and record management
• Microsoft Office applications
• Organisation and time management
• Customer service

How to Apply

Please send your résumé via WhatsApp to (65) 8914 3210 or email HappyDays@YewTreeAcademy.com.

Only shortlisted candidates will be contacted.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for skilled individuals who can work towards having extensive product knowledge and excellent customer service in order to ensure that he/she can promote the company and our programmes effectively and provide recommendations to all potential leads and customers to keep our company competitive and innovative.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct and assist in sales activities and events to help the team with lead generation and conversions
• Assist Centre Team and Manager to ensure healthy centre growth at all times through providing excellent customer service and mitigate student turnover.
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads
• Assist Centre Team and Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by the management for your centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 1 - 2 years' experience specializing in customer service field
• Must be available to work retail hours and on both weekends
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Able to work in a fast-paced environment
• Flexible and able to adapt to any work situation
• Excellent problem-solving skills
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Responsibilities:

Relationship and Account Management

• Building Client Relationships: Developing trust with prospective and existing buyers to understand their long-term business needs.

• Providing Customer Service: Acting as the primary point of contact for client queries, resolving complaints, and ensuring high levels of satisfaction. This role includes participation in a 24/7 customer support on-call rotation as part of the team.

• Managing After-Sales Support: Conducting follow-up calls to ensure customers are happy with their purchase, which often leads to repeat business or referrals.

Generating Leads and Prospecting

• Identifying potential customers through research and customer visits.

• Presenting and Demonstrating Products: Tailoring pitches and live demonstrations to show how a product or service solves a specific prospect's problems.

• Negotiating and Closing Deals: Handling objections and negotiating terms, pricing, and contracts to reach mutually beneficial agreements while protecting company margins.

• Meeting Sales Targets: Consistently striving to meet or exceed specific monthly, quarterly, or annual revenue quotas set by management.

Strategic and Administrative Tasks

• Conducting Market Research: Monitoring competitor pricing, products, and industry trends to refine sales strategies and identify new opportunities.

• Maintaining CRM Systems: Accurately logging all client interactions, sales figures, and pipeline updates in software like Salesforce or HubSpot.

• Producing Sales Reports: Creating regular performance reports and forecasting future sales progress for senior management.

• Liaising with Internal Teams: Collaborating with technical and finance to align messaging and ensure order fulfillment.

Job Requirements:

• Bachelor’s degree in Business, Marketing, or related field (preferred but not mandatory).

• Proven track record in sales, preferably in Marine or related industry.

• Strong communication, negotiation, and interpersonal skills.

• Ability to work independently and as part of a team.

• Goal-oriented mindset with resilience and adaptability.

• Proficiency in MS Office and CRM tools.
  

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd      

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

·      Answer telephone calls, and schedule patient appointments

·      Answer queries about the clinic.

Administrative Duties:

·       Obtain, key and maintain patient data records

·       Provide clear guidance on basic clinical procedures

·       Assist in patient health insurance claims process

·       Assist in online billing system and claiming for panel insurances

·       Manage internal and external communications

·       Arrange hospital admission, laboratory, and imaging services when required

·       Assist in the mediation process between patients and healthcare providers

·       Manage the clinic's inventory count and assist to order stock and supplies when low.

·       Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

·       Dispensing of medications

·       Financial counselling

·       Chaperone/Accompany the Doctor during consultation when required

·       Ensure the safety and cleanliness of the premises and consultation rooms

·       Sterilize medical equipment and sanitize designated areas.

Job Requirements:

·       Relevant experience in clinic / healthcare setting preferred.

·       Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public

·       Excellent written and verbal communication skills.

·       Excellent organizational skills to ensure that quality services are provided.

·       Knowledge of procuring supplies and equipment.

·       Proficient in billing and negotiating with suppliers and vendors.

·       Computer literate/savvy

·       Able to work on weekends

Our client is a Manufacturing Services provider. Due to business needs, they are now recruiting a Regional HR Executive to be part of their Team for ongoing transformation projects. They are located in the Central (Bishan)- easily accessible.

Responsibilities for Regional HR Executive:

• Provide day-to-day HR operational support and act as the key contact person for employees and managers on HR-related matters. Support the smooth execution and administration of HR processes and policies.
• Support monthly payroll preparation and assist with HR administrative tasks related to organizational updates and restructuring activities.
• Coordinate employee lifecycle activities, including onboarding, offboarding, and other personnel-related processes in partnership with HR Services.
• Participate in HR projects by supporting operational execution, preparing reports, data analysis, and presentation materials when required.

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or a related discipline.
• 5 years of relevant experience in HR operations, HR generalist functions, or a similar role.
• Hands-on experience in core HR processes including onboarding, payroll administration, employee lifecycle management, and performance management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

Job Description

We are looking for an experienced and qualified Senior Cook to organize the kitchen’s activities. You will be the first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment.

• Check freshness of food and ingredients

• Supervise and coordinate activities of cooks and other food preparation workers

• Develop recipes and determine how to present the food

• Plan menus and ensure uniform serving sizes and quality of meals

• Inspect supplies, equipment, and work areas for cleanliness and functionality

• Control and direct the food preparation process and any other relative activities

• Construct menus with new or existing culinary creations ensuring the variety and quality of the servings

• Approve and “polish” dishes before they reach the customer

• Plan orders of equipment or ingredients according to identified shortages

Requirements

• Proven min 2 years to 5 years experience as a cook

• Exceptional proven ability of kitchen management

• Ability in dividing responsibilities and monitoring progress

• Outstanding communication and leadership skills

• Up-to-date with culinary trends and optimized kitchen processes

• Able to cook north Indian food.

Your new company 

An established organization operating within a fast-paced, customer-driven industry. The company is known for its strong service culture, collaborative environment, and focus on delivering high-quality solutions to businesses.

Your new role 

As an Indoor Account Executive, you will be responsible for driving revenue growth, acquiring new customers, and managing a defined portfolio of accounts. You will focus on identifying new business opportunities while nurturing existing client relationships to maximise long-term value.

Key responsibilities include:

• Driving revenue through up-selling and cross-selling initiatives
• Developing and executing sales plans to achieve targets
• Acquiring new clients and expanding existing accounts
• Converting leads into active customers through effective engagement
• Building and maintaining strong client relationships
• Ensuring commercial agreements align with internal guidelines
• Maintaining accurate sales and customer records
• Collaborating with internal teams to resolve client issues effectively

What you'll need to succeed 

• Proven experience in a sales or business development role (B2B experience preferred)
• Prior experience in logistics, supply chain, freight, or banking/financial services industries will be highly advantageous. 
• Strong results-driven mindset with a proactive approach
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and interpersonal skills
• Basic proficiency in Microsoft Office and CRM tools
• Diploma or equivalent qualification preferred

What you'll get in return 

• Career progression opportunities within a growing organization
• Ongoing training and development support
• Positive and team-oriented work environment
• Competitive salary and benefits package

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Reg Number: R23117721

EA License Number: 07C3924| Company Registration No: 200609504D

Job Summary

You will manage administrative and HR tasks, including calendar coordination, event logistics, candidate sourcing, and communication with clients and internal teams to support smooth operations and recruitment processes.

Responsibilities

• Coordinate and manage calendars by scheduling meetings and appointments to optimize time management
• Organize logistics for company events, including catering, transportation, and equipment setup to ensure seamless execution
• Facilitate professional communication as a primary contact point for clients, stakeholders, and internal teams
• Source candidates to support recruitment efforts and maintain an updated pipeline of potential hires
• Track candidates’ application progress to ensure timely follow-up and status updates
• Write, post, and update job advertisements to attract qualified candidates
• Liaise effectively between clients, stakeholders, and internal teams to maintain smooth communication flow

Required competencies and certifications

• Minimum A Levels or a Local Polytechnic Diploma

Preferred competencies and qualifications

• Excellent organizational skills demonstrated through managing multiple administrative and HR tasks efficiently
• Strong communication and interpersonal abilities to engage professionally with diverse stakeholders

Other Information

Benefits

• Opportunities for career advancement and personal development
• A collaborative and supportive work environment

Pay

• Part time -- $13-17/hr
• Full time -- $3000-5000 depending on experience

Work Information 工作信息

• Pre-rinsing: Rinse food residues and place them correctly in the dishwashing machine rack. 预冲处理：将食物残渣冲洗干净后正确摆放进洗碗架
• Check dishwashing liquid, hot water temperature and machine operation to ensure good cleaning results. 检查洗碗液、热水温度及机器运行情况，确保清洁效果良好
• Assist in keeping the kitchen clean. 协助保持厨房环境整洁
• Part Time: From $12.75 to $13.25/Hour (Depends on experience), Flexible Schedule 兼职：每小时$12.75 - $13.25（根据经验而定）
• Working hours: 11am - 10pm (Full Shift) | 11am - 4pm (Lunch Shift) | 5pm - 10pm (Dinner Shift) 上班时间：上午11点至晚上10点（整日班）| 上午11点至下午4点（午餐班）| 下午5点至晚上10点（晚餐班）
• Sales Incentive 销售奖励
• Staff Meal Provided 提供员工餐
• Whatsapp 8126 8194 (Please do not call) 可以通过WhatsApp联系: 8126 8194（请不要打电话）

Available Work Locations 工作地点

• Eastpoint Mall (Simei MRT) 四美地铁站
• Pasir Ris Mall (Pasir Ris MRT) 巴西立地铁站

The Senior Consultant will be responsible for the full spectrum of recruitment to ensure smooth running of the operations. They will be responsible for general permanent staffing in the commercial space. They will be given clients’ orders to work on and is responsible for maintaining their relationship with their clients and their own pool of candidates. At the same time, they will also be tasked to engage in business development to bring in potential new clients for the company.

Responsibilities

• To provide total solutions to clients’ staffing needs.
• Identify and pursue opportunities to cross sell other services and products to meet the needs of the client and increase revenue of branch/division.
• To meet monthly sales target in GP & Contribution.
• To represent both the employer and employee and to manage & retain clients and candidates.
• Communicate terms and conditions of business including pricing (with appropriate approval) and guarantee provisions with clients to ensure common understanding of service expectations and costs.
• Understand the job-scope and the job-requirements from the clients before proceeding to source.
• To attract, select and present quality candidates who match the specific recruitment needs of our clients.
• To match the candidate to the right job and to provide opportunities to candidate.
• To manage and retain good candidates.
• Prepare written and verbal applicant resume summaries and brief candidates on the position & interview.
• To build strong relationship with clients and candidates. Maintain existing client relationships to ensure strong repeat buying and extension of services within the account.
• Regular client visits.
• To ensure all documentations are properly recorded in our system.
• Adhere to all quality procedures and recommend enhancements to operations, procedure, or policy to ensure an environment of continual improvement.

Experience & Skills

• Strong knowledge in staffing techniques and labor regulations
• Possess a high degree of diplomacy and tact in managing issues and difficult situations
• Able to adapt to a highly dynamic and fast-paced work environment.
• Excellent communication and relationship building skills.
• Minimum Diploma and above.
• CEI certification is an advantage.
• Minimum 2 years of experience in recruitment or in a target-oriented environment.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No. 01C4394 • EA Registration No. R22104858 (Nur Zahirah Binti Yoonus)

Position Summary

As a Senior Manufacturing Equipment Engineer, you will provide technical leadership in smart manufacturing systems within a high-volume consumables environment. Responsibilities include troubleshooting and maintaining optical, mechanical, electrical, and fluidics systems, while driving improvements in equipment uptime and reliability. You will lead and support new product introduction (NPI) and equipment performance enhancement initiatives, applying engineering principles to resolve complex manufacturing and equipment challenges. Additionally, you will be responsible for training and mentoring Technicians and Engineers to ensure performance standards are met, while also providing effective leadership and supervision to your assigned team.

Position Responsibilities:

• Complete required training (e.g. cGMP, safety and work instructions, etc.) within a stipulated time frame.

• Execute tasks strictly following cGMP, Quality, Safety and Work instruction requirements.

• Ensure employees follow safety, quality requirement, and all applicable company policies at all times.

• Ensure proper housekeeping and maintain cleanliness (6S) of the working area.

• Timely report/ escalate any concerns (work-related or personal).

• Meet daily production schedule and performance expectation.

• Able to take on additional tasks or responsibilities when required.

• Competent to guide technician in performing maintenance activities.

• Develop solutions to restore and sustain optimal functionality of manufacturing equipment and systems.

• Demonstrates the ability to identify and qualify alternative replacements for equipment parts, executing required changes through established change control processes

• Improvement work:

  Participate and lead improvement initiatives across areas under broad direction.

  Facilitate an organization's systems and processes relating to continuous improvement (e.g. 6S) and coach team members toward continuous improvement.

  Analyse work practices beyond own scope of work for innovation and improvement opportunities with broad supervision.

  Develop work instructions for each type of equipment.

• Incident investigation and reporting:

  Lead a cross-functional investigation team and able to submit a formal report under broad supervision.

  Mentor team members on good investigation & reporting skills.

  Adapt different techniques and concepts in technical writing for effective engagement with individuals and/or teams.

• Lead and mentor a group of team members to meet production KPI and corporate goals & targets:

  Assist and provide technical support to the shift to meet daily production target and shift KPIs with some guidance.

  Co-ordinate & prioritize activities based on production, equipment and supply to meet the objectives.

• Learning and Development:

  Responsible for the skill development of the team.

  Able to provide guidance to Technician and Engineer on PLC and automation equipment troubleshooting

  Develop On the job (OJT) training programmes for Engineer.

• Exhibits strong proficiency in maintaining and repairing complex smart manufacturing equipment, and in formulating sustainable solutions for recurring equipment problems.

• Implement improvements to the existing equipment maintenance processes with broad supervision.

• Participate in the design of automation equipment to improve product quality, cycle time, and cost.

• Data Collection and Analysis:

  Leverages advanced data analysis techniques to convert raw and complex operational data into strategic insights that optimize equipment reliability, efficiency, and overall operational effectiveness.

• Demonstrates the ability to develop innovative solutions for complex problems.

• Lead technical root cause analysis, incident investigations, and solving problems on issues.

• Be a role model for Technicians and Junior Engineers.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements:

• Advanced understanding on Electrical / Electronics / Mechanical / Pneumatic

• Ensure compliance with cGMP, Quality, work safety instructions & practices at all times.

• Good project management skills.

• Experience in working on automatic control systems.

• Experience in troubleshooting PLC (e.g. Beckhoff or Allen Bradley PLC) and HMI process control automation system.

• Experience working on Server/Client and Infrastructure will be an added advantage.

• Ability to draft engineering drawings.

• Complete tasks in a safe and efficient manner.

• High level of discipline and integrity.

• Able to undertake multiple tasks.

• Able to undergo job rotation/ cross training.

• Able to work in noisy environment with appropriate personal protection equipment (PPE).

• Able to work in chemical environment with appropriate personal protection equipment (PPE).

• Must be able to identify different colors for work purposes. In Illumina, we handle components/chemicals with different colors, and it is necessary to be able to differentiate and identify the correct components/chemicals (using visual) during operation.

• Possess a positive attitude and sense of urgency.

• Meticulous, keen attention to details and organized.

• Be agreeable to work 12 hours (from 0800 to 2015 for the day shift and from 2000 to 0815 for the night shift) rotating shifts (Monthly rotations from day to night and vice versa) with staggered break times in accordance with the roster when required.

• Able to safely lift and handle weights up to 15 kg, with occasional requirements to manage heavier loads.

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Preferred Experience/Education/Skills:

• Diploma or equivalent in Electrical, Electronics, Mechanical or Mechatronics.

• Bachelor’s Degree in Electrical, Electronics, Mechanical or Mechatronics will have added advantage.

• 10+ years for Diploma or 4+ years for Bachelor’s degree of working experience in manufacturing/production environment.

• Experience in GMP controlled manufacturing / production environment.

• Exposure to data analytics, including the ability to analyze equipment performance, identify trends, and support data-driven decision making, is an added advantage.

• Experience or familiarity with predictive maintenance methodologies (e.g., condition monitoring, failure prediction, reliability analysis) to improve equipment uptime and operational efficiency is preferred.

• Knowledge or exposure to agentic AI development, intelligent automation, or AI-driven optimization in manufacturing environments will be considered an added advantage.

• Familiarity with digital and analytics tools such as Statistical Process Control (SPC), Python, Power BI, Tableau, and Power Automate for data analysis, visualization, and workflow automation is an added advantage.

• Exposure to application, coding language and dashboard development tools such as python, Streamlit, Angular, and NestJS for building data-driven applications or internal tools is an added advantage.

The Senior Consultant will be responsible for the full spectrum of recruitment so as to ensure smooth running of the operations. They will be responsible for general contract staffing in the commercial space. They will be given clients’ orders to work on and is responsible for maintaining their relationship with their clients and their own pool of candidates. At the same time, they will also be asked to do their own business development to bring in potential new clients for the company.

Responsibilities:

• Handle an end-to-end 360 Degree recruitment, providing recruitment solutions to clients' staffing needs.
• Develop new business accounts and handle the terms and conditions of business including pricing, guarantee provisions with clients.
• Manage, retain, and grow Key Accounts through continuous relationship building and account servicing activities.
• Attract, select, and present quality candidates who match the recruitment needs of clients.
• Brief candidates on relevant information such as job scopes, salary, and benefits of the job.
• Involve in interview coordination duties in between clients and candidates.
• Conduct interview debriefs with candidates and seek feedback from clients regarding the interview outcome.
• Responsible to collect the timesheet / time chit and ensure proper leave management or records of candidates.
• Manage offers and ensure smooth onboarding of new hires.
• Maintain accurate system recording and reporting of data.

Requirement:

• Degree/Diploma in any discipline.
• CEI certification is an added advantage.
• Sales-driven and target oriented.
• Proactive and take initiative and able to work in fast-paced work environment.
• Ability to handle cold calling and target list creation.
• Ability to build strong working relationship with candidates/clients.
• Good communication Skills, ability to interview.
• Client/ Candidate Management including selling, presentation, and negotiation Skills.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No. 01C4394 • EA Registration No. R22104858 (Nur Zahirah Binti Yoonus)

Senior Executive, Finance

• Working Days & Hours: Monday to Friday, 9.00am – 6.00pm or 8.30am – 5.30pm.

• Location: NTU, 61 Nanyang Drive

• Salary: $3,200-$4,500 (Good experiences candidate can try $5000)

• Hybrid work arrangement (3 days in office and 2 days work-from-home) available upon confirmation, subject to performance and management approval.

Responsibilities

• Support the company's accounting and taxation functions and ensure compliance with accounting and tax regulations.

• Assist with financial and management reporting, including variance analysis between actual figures and budgets.

• Assist in budget preparation and periodic forecasting.

• Handle company tax, GST, and withholding tax reporting.

• Manage core accounting functions, including General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR).

• Implement and review financial policies and procedures.

• Support ERP system management, digitalization initiatives, and system migration exercises.

• Manage and track grant funding opportunities.

• Handle corporate, legal, and secretarial matters.

• Assist the Managing Director and Group Head in evaluating new business opportunities and conducting financial due diligence for acquisitions.

• Liaise with the holding company in Germany, external auditors, tax agents, bankers, and operational stakeholders.

• Perform ad-hoc duties and special projects as assigned.

Requirements

• Diploma or Degree in Accountancy, or CPA qualification.

• Minimum 5 years of relevant accounting experience. Candidates with at least 3 years of relevant experience and a stable employment history (minimum 3 consecutive years with one company) may also be considered.

• Experience in financial reporting, budgeting, and forecasting.

• Knowledge of accounting principles, taxation, and compliance requirements.

• Experience in General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR) functions.

• Experience with ERP systems, accounting software, and digitalization initiatives.

• Experience with Microsoft NAV and Microsoft Business Central. Prior involvement in Microsoft NAV migration projects is an advantage.

• Familiarity with grant management, corporate secretarial matters, and financial due diligence is preferred.

• Proficient in Microsoft Office applications.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Key Responsibilities: