About KGiSL:
KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.
We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.
ROLE OVERVIEW
We are seeking a highly experienced Senior RPA Developer with deep UiPath expertise and a strong background in Insurance and Reinsurance operations. This is a high-impact, senior individual contributor role within our Intelligent Automation Centre of Excellence (CoE), responsible for leading end-to-end automation delivery, mentoring junior developers, and partnering with business stakeholders to drive measurable operational efficiency.
The ideal candidate combines hands-on technical mastery of the UiPath platform with an understanding of complex insurance and reinsurance workflows, including policy processing, claims management, bordereaux reconciliation, and treaty accounting.
KEY RESPONSIBILITIES
• Design, develop, test, and deploy end-to-end RPA solutions using UiPath Studio, Orchestrator, and Action Center
• Lead automation of insurance and reinsurance workflows: policy lifecycle, claims processing, bordereaux reconciliation, cession accounting, and premium billing
• Conduct process discovery workshops and feasibility assessments; produce Process Definition Documents (PDDs) and Solution Design Documents (SDDs)
• Integrate RPA bots with core insurance platforms (e.g., Guidewire, Duck Creek, Majesco, or equivalent) and enterprise data systems via REST/SOAP APIs
• Define, enforce, and continuously improve RPA coding standards, governance frameworks, and deployment best practices
• Mentor and guide junior RPA developers; conduct structured code reviews and knowledge transfer sessions
• Collaborate with business analysts, process owners, and IT architects to identify, prioritise, and roadmap automation opportunities
• Monitor bot performance, SLAs, and exception handling via Orchestrator dashboards; perform root-cause analysis and remediation
• Support the integration of AI/ML capabilities including UiPath Document Understanding, AI Center, and process mining tools
• Maintain comprehensive technical documentation, change logs, and operational runbooks for all deployed automations
• Ensure compliance with MAS regulatory requirements, data protection standards, and internal audit controls
TECHNICAL REQUIREMENTS
• 5–10 years of hands-on RPA development experience, with a minimum of 4 years dedicated to UiPath
• Expert proficiency in UiPath Studio, REFramework, Orchestrator, UiPath Apps, and Action Center
• Strong programming skills in VB.NET, C#, or Python for custom activity and library development
• Proven experience integrating bots with REST/SOAP APIs, SAP, SQL/NoSQL databases, and mainframe systems
• Familiarity with UiPath Document Understanding, AI Center, Task Mining, and Process Mining (strongly preferred)
• Solid understanding of SDLC, Agile/Scrum methodology, and version control using Git
• Exposure to cloud platforms (AWS, Azure, or GCP) in an enterprise RPA deployment context
• Experience with CI/CD pipelines for RPA deployment automation is an advantage
DOMAIN KNOWLEDGE — INSURANCE & REINSURANCE
Candidates with direct industry experience in Insurance or Reinsurance are strongly preferred. Relevant knowledge includes:
• P&C or Life insurance operations: underwriting processes, policy lifecycle management, claims processing, and premium accounting
• Reinsurance concepts: facultative and treaty arrangements, bordereaux reporting, loss run analysis, and cession accounting
• Familiarity with the Lloyd’s of London market, ACORD standards, or Singapore MAS regulatory framework
• Experience automating finance and actuarial workflows including IFRS 17 reporting, risk aggregation, and regulatory submissions
• Knowledge of reinsurance platforms (e.g., RI3K, Sequel, Remetrica) or core insurance systems is a significant advantage
CERTIFICATIONS
The following UiPath certifications are required or strongly preferred:
Certification Status Issuing Body
UiPath Certified Professional
(UCP) — RPA Developer
Advanced Required UiPath
UiPath Automation Developer
(UAD) Required UiPath
UiPath AI Center / Document
Understanding Advantageous UiPath
PMP / Agile / ITIL Optional Various
LEADERSHIP & SOFT SKILLS
• Strong stakeholder communication skills; able to engage technical and non-technical audiences at all seniority levels
• Proven ability to lead workshops, conduct process assessments, and translate business requirements into automation solutions
• Analytical and structured problem-solving mindset with attention to edge cases and exception handling
• Self-directed and accountable; able to manage multiple deliverables and deadlines without close supervision
• Experience working in regulated financial services or insurance environments with an understanding of compliance and audit requirements
ELIGIBILITY & APPLICATION
Singapore Citizens and Permanent Residents are encouraged to apply. Employment Pass (EP) sponsorship will be considered for exceptionally qualified candidates. Candidates must be eligible to work in Singapore at the time of application.
To apply, please submit your updated CV along with a brief cover letter outlining your RPA experience, UiPath certification status, and any domain experience in insurance or reinsurance.
