Total 7,813 Junior Executive job vacancies

HR/ Payroll Assistant (Stable Environment | Growth Opportunity)

Weare looking for a detail-oriented and organized HR / Payroll Assistant to support daily HR operations and ensure accurate and timely payroll processing. This role is ideal for candidates who enjoy working with numbers, processes, and people in a structured environment.

Why Join Us?

• ✅ Stable & Structured Role – clear processes and supportive team
• ✅ Work-Life Balance – regular office hours, Monday to Friday
• ✅ Career Growth – exposure to full HR functions (payroll, HR ops, compliance)

Key Responsibilities

Payroll Administration

• Assist in end-to-end payroll processing to ensure accuracy and compliance
• Assist in monthly payroll processing, ensuring accuracy and timeliness
• Verify timesheets, attendance, overtime, and leave records
• Maintain payroll records, including attendance, leave, and overtime
• Prepare payroll reports and support statutory submissions (CPF, IRAS, etc.)

• Handle payroll queries and resolve discrepancies

HR Operations

• Maintain and update employee records and HR systems
• Support onboarding and offboarding processes (e.g., preparation of documents, coordination)
• Assist in preparing employment contracts and HR letters
• Monitor staff leave and attendance records

Recruitment & Onboarding

• Support job postings, interview coordination, and candidate communication
• Assist in onboarding processes including document collection and orientation

• Ensure a smooth onboarding experience for new hires

Compliance & Reporting

• Ensure compliance with Singapore labour laws and company policies

• Support preparation of HR reports and documentation

• Liaise with government bodies where required (e.g., CPF, MOM)

General HR Support Employee Support & Administration

• Handle employee queries related to HR policies, payroll, and benefits
• Support HR initiatives, engagement activities, and internal communications
• Provide administrative support to the HR team
• Assist in HR projects and initiatives as assigned

Requirements

• O Level / HNITEC / Diploma in Human Resource Management, Business Administration, or related field
• 1–3 years of relevant HR/payroll experience preferred
• Familiar with Singapore payroll practices and CPF regulations
• Proficient in Microsoft Office (Excel is a must)
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office (Excel is a must)

Additional Information

• Working Days: Monday to Friday
• Location: Kallang / Aljunied
• Attractive Salary Package + Benefits

About the Company

Founded in 2016, the Car Choice Group is a Singaporean conglomerate comprising the flagship Car Choice Singapore and SG Car Choice brands - together forming one of Singapore’s largest full-suite car dealerships with 6 showrooms islandwide - as well as other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), and GEM Credit.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People-Centric: Elevating customer experiences, empowering staff.
2. Transparent & Genuine: Delivering clear, systemic information.
3. Ethical Excellence: Upholding the highest ethical standards.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Provide end to end support for company’s recruitment needs, including managing candidates and onboarding
• Prepare and maintain employment records for hiring, termination, leaves, transfers, etc.
• Assist in administration and reporting related to employee self-service system, including leave, transfers, and mobile attendance
• Take on ad-hoc HR projects of various objectives relating to the recruitment and operations of the company.

Requirements

• Minimum Education: Diploma or equivalent
• Meticulous with positive work attitude
• Good spoken and written communication skills
• Able to think critically
• Able to commit to a 3 day work week (2 half-days + 1 full-day)
• Able to start from June 2026

We are looking for a responsible and reliable individual to join our team as a Warehouse Assistant & Machine Operator.

Job Responsibilities:

• Manage and organize warehouse inventory
• Operate machines and ensure smooth production
• Handle loading and unloading of goods
• Maintain a clean and orderly workspace
• Prepare orders for delivery or shipment

Requirements:

• Responsible and dependable attitude
• Able to work independently
• Physically fit and able to carry goods
• Organized and careful (not messy in work)
• Willing to work overtime when required

Driven by Singapore Sustainability Roadmap and the global demand in sustainability, our team is expanding, and we are looking for candidates who expressed interest in the built environment to provide advisory to stakeholders and lead project team to attain their sustainable goals and visions.

We are seeking a dedicated and knowledgeable Green Building Consultant to join our team. As a Green Building Consultant, you will be responsible for guiding clients in adopting sustainable and environmentally friendly building practices. You will provide expertise on green building certifications, energy efficiency, and eco-friendly materials, helping clients design and construct buildings that minimize their environmental impact.

Responsibilities:

1. Support in Green Certifications: Assist in preparing documentation and calculations for green certifications such as Green Mark, LEED, WELL, and Wired score. Coordinate with clients and consultants to gather necessary data for submissions
2. Data Collection and Analysis: Perform basic analyses on energy efficiency, lighting, HVAC systems and other feasibility
3. Technical Support: Provide technical support in preparing energy efficiency and sustainability reports. Review technical drawings and specifications for alignment with sustainability goals
4. Project Management Assistance: Track project timelines and ensure milestone are met for deliverables. Attend project meetings and prepare minutes, ensuring follow-ups on assigned tasks. Communicate witharchitects, engineers, contractors, and clients to align project goals. Represent the ESD team indiscussions about sustainability initiatives.
5. Documentation and Reporting: Maintain organized records for all sustainability-related documentation
6. Ad-hoc Tasks: Assist with additional tasks as directed by senior ESD engineers or management
7. Continuous Learning: Stay up-to-date with the latest trends, technologies, and advancements in green building practices. Continuously enhance expertise through training and professional development.

Qualifications:

• Minimum Diploma in Engineering, Sustainability, or related field.
• Professional certification such as LEED AP/ WELL AP/ GMAP/ GMAAP is commendable, but not compulsory
• Strong communication and presentation skills.
• Ability to work independently and collaboratively in a team environment.
• Good working attitude

Benefits:

• Health, and dental insurance reimbursement
• Professional development opportunities and training programs.
• Positive and inclusive work environment.
• Work-life balance
• Opportunities for career advancement and growth.

Immediate vacancies available. We regret that only shortlisted candidates will be contacted.

We are looking for an energetic and friendly Field Marketing Assistant to support our marketing activities, events, and roadshows across various locations.

You will help promote products and services, engage with the public, and support the team during on-the-ground campaigns and events.

About Company:

Our client is a casual Italian dining concept, with more 30 stores in Singapore, more than 1000 in our home country of Japan, and about 400 locations in China, Hong Kong and Taiwan.

Job Description:

- Assist in handle Accounts Payable (AP) function

- Verify and ensure supporting documents (PO/DO) are in order and match suppliers’ invoices

- Complete all suppliers’ invoices accurately and on timely manner (approximate 6000 invoices a month)

- Upload data into accounting system

- Assist in monthly AP payment process and follow up on discrepancies with suppliers / internal department

- Assist in supplier’s statement reconciliation

- Verify monthly staff expenses claims

- Assist in monthly closing and quarterly / yearly audit reviews

- Any other ad-hoc duties as assigned by immediate superior and Finance Manager

Job Requirements:

- Min. GCE “A” Level or Diploma in Accounting

- At least 1-3 years of relevant working experience in F&B environment will be an added advantage

- Those with no experience are welcome to apply and training will be provided

- Eye for details, meticulous, high integrity, adaptive to changes

- Proficient in AutoCount Accounting Software and MS Office, specifically Excel

- Able to prioritize tasks and meet deadlines in a fast-paced environment

Compensation:

- Working location: CBD

- Working hours: Monday to Friday 9am - 6pm

Responsibilities

•             Counter duties such as registration, manage payments, promotion of packages etc.

•             Assist clinic manager with day-to-day clinic operations.

•             Attend to walk-in patients and phone enquiries.

•             To assist patients with the booking of their appointments and health screening.

•             To generate/ tabulate data and administrative work

•             Any other tasks as assigned

Requirements

•             Minimum GCE ‘O’ Level or equivalent

•             Preferably with relevant working experience

•             Excellent customer service skills and attitude

Interested candidates please send in your resume to:

clinicalreasearch@recruitexpress.com.sg

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Duration: 3 months

Salary: $12 per hr

Location: Novena

Working Hours: * 5.5 days, Saturday when required

Monday to Friday

• 8.30am to 5.30pm/6.00pm
• 9.00am to 6.00pm/6.30pm
• 9.30am to 6.00pm/6.30pm

Saturday (when required)

8.30am to 12.30pm / 9.00am to 1.00pm / 9.30am to 1.30pm

10.45am shift - Once or Twice a month, 10.45am to 8.15pm (One week)

Job Scope:

• Assist with basic pharmacy operations and medication preparation
• Support customer service and attend to general enquiries
• Maintain cleanliness and organisation of the work area

Requirements:

• Minimum A levels/Diploma in any field

If interested, please send updated resume via email  biohealth@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

biohealth@recruitexpress.com.sg

1) General administrative, data entry for the company account

2) Apply/Renew Worker's permit, familiar with MOM application of work pass

3) Knowledge of the application of all safety courses for workers

4) Monthly computation of worker's timecard

5) Compilation of invoices for submission to the Accountant to do the monthly P&L

6) Prepare payment cheque to Sub-Con or suppliers

- Must be familiar with MS Office, Proficient in English

- Preferably with working experience in the construction field

7) Responsibilities: Plan, develop and implement Public Relations strategies.

8) Build and maintain a positive relationship with stakeholders, authorities and the public.

9) Respond to inquiries and feedbacks and ensure all issues raised are properly addressed.

10) Updating and organizing related complaints and feedbacks from the public or residents

This position is responsible for food preparation and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in food preparation

• Ensure the quality of the food

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in cleaning duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Basic food hygiene certificate

• Willing to work shifts, weekends, and public holidays

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages all day-to-day operators of the pastry and bakery section of the kitchen

• Prepare a wide variety of goods following company SOP and in-house recipes

• Assist in developing, designing or creating new ideas and items

• Follows proper handling and right temperature of all food products

• Ensure compliance with all food safety standards in the baking process

• To conduct staff training when new products are launched

• Ensure effective communication and collaboration between the departments

• Provide suggestions to improve and elevate the effectiveness of processes and systems present within the pastry team

• Any Ad-hoc duties assigned

REQUIREMENTS

• Preferably with Food Hygiene Audit Cert (WSQ)

• Basic Food Hygiene Cert (WSQ)

• 4-5 years of related experience

Job Vacancy: Accounting Assistant (5 days)

Industry: Technology / Research & Development

Work Location: Lentor

⸻

Salary

SGD 1,800 – SGD 2,300

⸻

Working Hours

9:00am – 5:30pm

⸻

Monthly Rest Days

8 days

⸻

About the Company

A technology company engaged in scientific research and experimental development, supporting innovation and technical advancement.

⸻

Key Responsibilities

Assist with daily accounting and financial tasks

Handle sales follow-up and related documentation

Maintain accurate financial records and data entry

Use financial and office software for reporting and administration

Support general administrative and office operations

⸻

Job Requirements

Relevant accounting or administrative experience preferred

Familiar with accounting software and Microsoft Office

Strong attention to detail and execution skills

Responsible, diligent, and able to work independently

Good organizational and multitasking abilities

⸻

Benefits

As per MOM regulations

⸻

Interview Method

On-site interview

Requirement: Min A Level / Diploma
Work Hours: Office hours
Type: Contract ( Min 3 Months )

Job Scope

• Data entry and updating records
• Filing, scanning, and basic admin tasks
• Prepare simple reports and documents
• Maintain accuracy and confidentiality

Requirements

• A Level or Diploma in any field
• No experience needed; training provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6589530688

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Assist the dentist during treatments and procedures.
• Sterilize and prepare dental instruments and equipment.
• Take and develop X-rays (if required).
• Prepare patients and provide post-treatment care instructions.
• Manage patient appointments and maintain records.
• Ensure clinic cleanliness and stock dental supplies.
• Follow safety and infection control protocols.

Requirements:

• No prior experience is required.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Assist pharmacists in dispensing meds.
• Monitor, order, verify, and discard stock.
• Ensure pharmacy cleanliness
• Organize medications for dispensing

Requirements

• Min A Levels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About Us

Guidepost Global Education (GGE) is one of the largest operators of Montessori schools worldwide, with over 100 schools globally dedicated to transforming education to better serve families everywhere – children and parents. In Asia Pacific region, GGE offers programs for children ages 0-12 through an extensive network of 23 campuses spanning Hong Kong, Singapore, Bali, key cities in Mainland China and Australia. GGE currently operates schools under the Guidepost & Nest Preschool brands. We are a rapidly growing network of quality preschools in Singapore.

Learn more at https://guideposteducation.com/ or https://nestpreschool.sg/

Core Job Responsibilities

Classroom Care & Child Supervision  

• Maintain a meticulously clean and orderly prepared environment  

• Perform prep-work to ensure classroom environment is ready for students on a daily basis  

• Provide close supervision to children, always making sure they are safe, and the group is in compliance with city-mandated teacher to child ratios  

• Interact with children in a warm, joyful, respectful manner that fosters their independence  

• Observe children and share your observations with Lead Guides  

• Redirect children as necessary to protect Guides’ presentation time and peers’ concentration, and to maintain a peaceful and productive learning environment  

• Implement feedback provided by Lead Guides, your Head of School, and your regional Montessori Mentor  

Support Creation of Strong School Community  

• Ensure interactions with parents about routine issues or anecdotes from the child’s day are positive and upbeat  

• Ensure any information about significant student issues or parent concerns are communicated to the Lead Guide, so that (s)he can communicate directly with parents  

• Problem-solve challenging student issues with Lead Guides  

• Participate in regular staff meetings  

• Participate in one-on-one meetings with supervisor  

• Participate in community outreach, classroom celebrations, and parent education events  

• Actively participate and pursue annual professional development  

Provide Exceptional Customer Service to Parents 

• Support lead guide in an individualized manner using approved communication tools provided by Guidepost Montessori (i.e. email, photo-sharing software, newsletters, etc). 

• Provide cumulative, formal feedback to parents on student progress, which might include twice-yearly parent-teacher conferences, progress reports, and/or portfolio preparation. Meet with parents on an individualized basis to discuss and resolve student issues as they arise.

Qualifications

We're looking for someone who has: 

• Diploma or Degree in (Early childhood) Education is a plus
• English or Mandarin speaker
• Holder of EY2/L1 is a plus
• Experience working with children of the appropriate age group
• Passion for or desire to learn the Montessori method of education
• Ability to work well with others
• Growth mindset and problem-solving approach

Job Description:

Oversee and manage the efficient running and profitability of the outlet in line with the branch standards, while meeting the employee, company’s and customers’ expectations.

Assist the manager to supervise the effective control of food & beverages, inventory and labour cost to ensure that the operational expenditures stay within the budget.

Plan, coordinate, review and control production activities in order to ensure that workplace safety.

Possesses positive attitude, proactiveness, common sense and good teamwork.

Stir fry dishes as and when required.

Job Requirements:

At least 5 Year(s) of working experience in the related field and industry.

Long hours of standing during the working shift.

Polite manner, energetic, cheerful, and hardworking.

Self-discipline and self-motivated and enjoys interacting with people and serving customers.

Job Description:

Oversee and manage the efficient running and profitability of the outlet in line with the branch standards, while meeting the employee, company’s and customers’ expectations.

Assist the manager to supervise the effective control of food & beverages, inventory and labour cost to ensure that the operational expenditures stay within the budget.

Plan, coordinate, review and control production activities in order to ensure that workplace safety.

Possesses positive attitude, proactiveness, common sense and good teamwork.

Stir fry dishes as and when required.

Job Requirements:

At least 5 Year(s) of working experience in the related field and industry.

Long hours of standing during the working shift.

Polite manner, energetic, cheerful, and hardworking.

Self-discipline and self-motivated and enjoys interacting with people and serving customers.

1. Calendar & Schedule Management

• Manage and organize executive’s daily calendar
• Schedule and coordinate meetings and appointments
• Handle last-minute changes and urgent requests

2. Communication Support

• Manage emails, calls, and messages on behalf of the executive
• Draft, reply, and filter correspondence when required
• Follow up with internal and external stakeholders

3. Travel Arrangements

• Arrange flights, hotel bookings, transport, and visas if needed
• Prepare detailed travel itineraries

4. Meeting Coordination

• Arrange meetings with internal teams and external partners
• Prepare meeting agendas and materials
• Take minutes (if required)

5. Administrative Support

• Prepare reports, presentations, and documents
• Maintain confidential files and records
• Handle expense claims and reimbursements

6. Ad-hoc Tasks

• Assist with urgent or personal requests from the executive
• Coordinate with different departments when needed

Job Qualifications

• Minimum GCE O Levels, Higher Nitec, Diploma, or Degree and above in any field
• Qualification in Business Administration / Office Management is an advantage, but not required

Responsibilities:

Supervise employees to help ensure efficiency and productivity.

Able to handle the Halal chicken meat. Process raw ingredients, chopping and slicing of chicken, etc.

Able to work with minimum supervision.

Able to work in cold room temperature.

Ensure work safety, hygiene are followed. Products manufactured comply with food safety standards.

Requirements:

Have relevant experience in food processing is required.

Candidates are required to handle heavy products.

Physically fit.

The ability to foster teamwork

We are looking for a proactive and detail-oriented Purchasing Assistant to join our Client in supporting both procurement and administrative operations.

This role is ideal for someone who enjoys a varied workday, is comfortable coordinating with multiple stakeholders, and takes pride in keeping things running smoothly behind the scenes. You will play an important part in sourcing goods and services, managing vendor coordination, and supporting essential administrative and finance-related tasks.

Key Responsibilities

• Source competitive quotations from vendors and contractors to support departmental requirements.
• Coordinate RFQs, site meetings, and delivery arrangements with vendors, contractors, and requestors.
• Negotiate pricing to achieve the best possible value.
• Manage daily outgoing mail franking, courier arrangements, and related reporting.
• Oversee monthly SOA franking, franking machine credit top-ups, and standard beverage stock replenishment.
• Handle phone bill verification, telephone directory updates, and courier coordination for urgent dispatches.
• Support Finance with GL code verification, asset tagging, asset audits, and follow-up on late or missing invoices.

Requirements

• This role consist of around 70 percent purchasing work and 30 percent administrative work.
• At least 1 year of relevant experience, preferably with strong administrative and documentation skills.
• Able to work independently and manage multiple priorities.
• Good interpersonal, communication, and coordination skills.
• 5-day work week, Monday to Friday.
• Working hours: 8:00am to 5:15pm or 8:30am to 5:45pm.
• Shuttle bus service provided from Tanah Merah MRT Station.

EA Licence: 14C7135

EA No: R1103353

Duration: Full Time
Location: Queenstown
Working Hours: 5 days office hours
Salary: $2500-2600

Job Scope:

• Support onboarding and off boarding process of clinicians and department staff, including access applications.
• Prepare and verify claims for overtime, night allowances, leave and petty cash for department staff.
• Manage and plan rosters of clinicians, with uploading into system.
• Co-ordinate meetings, book venues, collate agenda and arrange for catering requirements when necessary.
• Collation of data required by the department for purposes of cost management and improvement.
• Procurement of common items used by the department, maintaining a master inventory list.
• Manage mailbox for the department, including dispatch to respective clinics.
• Manage the Director’s/ Clinical leads’ calendars as required.
• Perform any other duties assigned by supervisor.

Job Requirements:

• Min. GCE ‘A’ or Diploma in any field
• No experience as training will be provided
• Keen in healthcare industry

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Job Scope

·        Provides assistance to the research team

·        Scheduling study-related appointments forresearch subjects

·        Completing data collection forms

·        Conducting surveys or questionnaires

·        Managing the study-related equipment

·        Handling queries by research subjects

Requirements

•        Diploma in Life Science or related courses

Interested candidates please send a copy of your resume inMS Word to :

nurse@recruitexpress.com.sg

Anthea Yeo

Outsourcing Team

Recruit Express Pte Ltd, EA License No.: 99C4599

JOB SUMMARY

Ensuring the quality, consistency and production of areas of responsibility in the kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with a team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains a team to improve results.

Responsibilities

• Supervises the preparation and production of all hot or cold food items for a Breakfast and ala-carte menu to ensure that they are in compliance with the prescribed recipes and specifications.
• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet & catering services).
• Produces production prep list.
• Assists in developing daily and seasonal menu items.
• Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).
• Assists in estimating daily restaurant production needs.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented and creates decorative food displays.

Leading Kitchen Team

• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Leads shift teams while personally preparing food items and executing requests based on required specifications.
• Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures employees are cross-trained to support successful daily operations.

Establishing and Maintaining Kitchen Goals

• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Knows and implements company safety standards.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Sets a positive example for guest relations.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.