About Royal Org

Royal Org is a fast-growing outsourced sales and marketing company specializing in brand and marketing.

We partner with clients across industries, including lifestyle, energy, NGOs and FMCG, to boost brand awareness and drive measurable results!

Why Join Us

• Clear and fast career progression

• ⁠Supportive, dynamic, and ambitious team culture

• ⁠Comprehensive training and 1-to-1 mentorship provided

• ⁠Team events and travel opportunities

• ⁠No prior experience needed

What You’ll Do

• Represent major brands through in-person marketing campaigns

• ⁠Engage customers and build strong relationships

• ⁠Collaborate with your team to grow together

• ⁠Learn and implement effective sales and marketing strategies

At Royal Org, we value passion, professionalism, and potential.

If you’re driven to learn, grow, and achieve, apply now to start your career with us!

(Only shortlisted candidates will be contacted.)

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menuKitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

“The way to get started is to quit talking and begin doing.”

– Walt Disney

Royal Organisation is looking for individuals from any background who is hungry to learn, creative and driven.

AND

You will be supported, coached from scratch, and be given opportunities to reward yourself for what you have worked hard for.

YOU WILL GET

• Personalised mentorship

• Personal development workshops and skillsets

• Vibrant and closely-knitted team environment

YOU MUST BE

• A keen and humble learner

• Comfortable in promoting and communicating verbally

• Ambitious but possess strong interpersonal skills

• Creative combined with persistence and perseverance

YOU WILL BE

• Conveying the value of our client's product/services to prospective customers

• Partnering closely with the sales team to refine and deliver presentations

• Learning to handle and lead your sales team

PERKS

• Travelling opportunities

• Strive in a fully performance-based industry

Join us now to advance and become a better version of yourself!

Requirements:

• Excellent ethics and positive learning attitude

• Leadership potential and ready to take on challenges (view challenges as opportunities instead!)

• Team player and enjoys interactions with people

Responsibilities:

• Implementing ethical sales technique with integrity & enthusiasm

• Lead and drives a team towards a common goal

• Relationship builder with established clients, customers and consumers

Benefits:

• One on one MENTORSHIP & SUPPORT system Performance based

• BUSINESS ADVANCEMENT

• Highly motivated, FUN and FAMILY-liked environment

• TRAVELLING opportunities – Regional and International

Sounds like something you are seeking for?

Send in your resume to us by clicking APPLY NOW. We will bring you on to a GREATER ADVENTURE!

We regret to inform you that only shortlisted candidate will be notified.

We are looking for an ambitious Marketing Executive to help us increase our clients‘ Brand awareness and Customer base through the promotion of their products and services at our event sites in Singapore.

As a member of our Marketing team, you will have room to advance your career. Our employees receive 1-on-1 coaching/mentorship, continuous training and assistance, travel opportunities, leadership opportunities to coach newcomers and fast tracked career progression/growth.

Responsibilities

- Participate and ensure the successful execution of our events marketing campaigns

- Promote our products or services to existing and potential customers

- Work with the rest of the Marketing team to develop promotion strategies and oversee their implementation

Requirements

- Background in Sales, Marketing, or similar roles is a plus

- Open minded and willingness to learn

- Good communication and presentation skills is a plus

Looking for a role where you can grow fast, meet new people, and not be stuck behind a desk? This might be for you.

You’ll be part of a high-energy team focused on building brand presence and creating real connections through face-to-face campaigns and projects. Perfect if you enjoy being on the ground, learning by doing, and seeing results from your effort.

What You’ll Get:

• 1-to-1 mentorship 
• Travel opportunities 
• Clear career progression
• Fun, supportive team environment

Who We’re Looking For:

• Good vibes, good attitude
• Willing to learn & step out of comfort zone
• Team player, people-oriented