Key Responsibilities:
- Â Â Â E-commerceAccount Management:
-Â Â Â Â Â Â Â Â Â Manageand optimize existing and new eCommerce accounts across multiple platforms,including Lazada, Shopee, and Zalora.
-Â Â Â Â Â Â Â Â Â Oversee our owned e-commerce websites.
-Â Â Â Â Â Â Â Â Â Achieve quarterly and yearly key performance metrics relatedto eCommerce sales and customer engagement.
-Â Â Â Â Â Â Â Â Â Assist in planning andexecuting digital marketing campaigns, including email marketing, social mediaadvertising, and pay-per-click (PPC) advertising.
-Â Â Â Â Â Â Â Â Â Monitor campaignperformance and make data-driven recommendations for optimization.
-Â Â Â Â Â Â Â Â Â Ensure accurate and up-to-date content, including productlistings, images, descriptions and prices, aligning with branding guidelinesand references.
-Â Â Â Â Â Â Â Â Â Addressoperational issues arising from online platforms effectively and promptly.
-Â Â Â Â Â Â Â Â Â Engagewith customers, respond to inquiries, and monitor and manage customer reviews.
-Â Â Â Â Â Â Â Â Â Assist with daily order processing, including picking andpacking when necessary.
-Â Â Â Â Â Â Â Â Â Coordinate with the operations team to ensure smooth order fulfilmentand inventory management.
-Â Â Â Â Â Â Â Â Â Monitor stock level and coordinate replenishment andlogistics partner pickups as needed.
-Â Â Â Â Â Â Â Â Â Supportvarious ad-hoc tasks and projects as required.
Requirements:
Education:Bachelor's degree or diploma in business, marketing, e-commerce, or a relatedfield.
Technical Skills:
-Â Â Â Â Â Â Â Â Â Proficiency in MS Office Suite.
-Â Â Â Â Â Â Â Â Â Strong knowledge of e-commerce platforms (e.g., Magento,Shopify), CMS, and digital marketing tools.
-Â Â Â Â Â Â Â Â Â Photoshop skills for image editing and optimization.
-Â Â Â Â Â Â Â Â Â Basic HTML skills.
-Â Â Â Â Â Â Â Â Â Photography skills are a plus.
 Personal Attributes:
-Â Â Â Â Â Â Â Â Â Energetic and collaborative team player.
-Â Â Â Â Â Â Â Â Â Results-oriented mindset.
-Â Â Â Â Â Â Â Â Â Quick learner with a knack for IT systems.
-Â Â Â Â Â Â Â Â Â Effective time management and multitasking abilities.
-Â Â Â Â Â Â Â Â Â Meticulous attention to detail and numerical accuracy.
-Â Â Â Â Â Â Â Â Â Strong work ethics with a proactive approach.