Total 15,772 Others/Any job vacancies

Company Overview

Serial MultiVision (SMV) Pte. Ltd., the turn-key solution arm of publicly listed Serial System Limited in Singapore, delivers specialized solutions in healthcare and hospitality across the region, including Digital Signage, IPTV, Smart Room Automation, and Visitor Management Services.

Job Summary

Join Serial MultiVision as a Service Technician to support installation, testing, commissioning, and maintenance of electrical and security systems across regional projects.

Responsibilities

• Assist in installing, testing, commissioning, and troubleshooting CCTV systems, electrical wiring, cabling, and electronic circuits to ensure operational functionality
• Participate in implementing security projects by coordinating technical tasks and site activities
• Coordinate site activities to perform daily corrective and preventive maintenance, ensuring system reliability and safety
• Execute other assigned duties to support project and operational needs

Required competencies and certifications

• Possess Nitec or Higher Nitec certification in Electronic or Electrical Engineering
• Own and operate a motorbike for site travel

Preferred competencies and qualifications

• On-the-job training will be provided to develop required skills and knowledge

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Order taking and ensuring orders are keyed in accurately via POS system
• Assist in food and beverage service
• Maintain cleanliness of dining area, tables, and service stations.
• Assist in setting up and clearing tables before and after service.
• Respond to customer inquiries politely and professionally.
• Support kitchen and cashier staff during busy periods.
• Follow restaurant hygiene, safety, and service standards
• Any ad-hoc duties as assigned by the management.

Requirement

• Training provided
• Possess valid Food Hygiene Certificate is an added advantage
• 6 days work week (11am - 8pm), exclude lunch hours
• 3pm to 5:30pm is close for lunch break and dinner preparation
• Location: Somerset
• Salary: up to $3000
• Able to start work immediate or on short notice

How to apply:

Please forward your resume in MS WORD FORMAT to jh@e-cruitteam.com.sg
Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!
EA Personnel: Sia Kah Hui (Jia Hui)
EA Reg ID: R1980770
EA Licence No.:19C9603

Main Responsibilities

-Report to the Restaurant Manager

-Provide courteous and efficient food and beverage services to the customers

-Help prepare and clear the tables for restaurant patrons

-Attend and respond to customers’ needs promptly and professionally

-Assist in the serving of the menu-items to restaurant patrons at their seats

-Ensure the smooth operations of the restaurant

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Other duties

To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, cleaning and table setting and may need to maintain cleanliness of rest room.

Requirements

-Entry level candidates are welcomed

-Strict sense of hygiene and safety standards

-Provides good Customer Service

-Basic language skills

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• On job training provided
• Start work within short notice

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Seasonal & Factory Buy Support

• Coordinate seasonal and factory buy periods, ensuring timely preparation and communication with partners.
• Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.
• Assist partners with queries related to the buying process and product offers.
• Distribute all factory line offers to partners and submit relevant information to the EU team.
• Collect and consolidate feedback on seasonal products from partners for future planning and improvements.
• Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

• Upload sales orders (with Sales Team).
• Inform clients about shortages, changes, or delays.
• Track order arrivals at SG warehouse.
• Send stock arrival notices

Forecast, Documentation & Shipment Coordination

• Collaborate with the logistics team to prepare outbound forecasts, verify shortages,additions, and changes, and confirm received quantities with the warehouse.
• Manage documentation and approvals, including issuance of prebolla/Sessione, packing lists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.
• Oversee finance and credit control by monitoring Accounts Receivable status for release approvals.
• Coordinate shipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from the warehouse.

Import & Export Operations

• Manage import and export processes for Asian partners, including applying for Form D and arranging outgoing distributions.

Reporting

• Prepare weekly, monthly, and ad-hoc business reports to track performance and operations.

Singapore Retail Order Fulfillment & Stock Management

• Manage retail order fulfilment to ensure timely delivery in accordance with instructions.
• Prepare weekly retail reports on new stock updates (pre-orders) for merchandisers.
• Distribute stocks to stores based on Visual Merchandising (VM) guidelines or specific storyline directives from Joy.
• Raise new orders and allocate open stock (old stock) to retail outlets as required.
• Facilitate stock transfers from wholesale to retail upon request.
• Ensure all stock distribution to retail stores is preceded by verification of the corresponding price list.
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

We are looking for motivated individuals to support day-to-day operations in a healthcare setting. Training will be provided.

Responsibilities:

• Assist pharmacists with dispensing preparations (labelling, packing, sorting medications)

• Provide frontline patient service, including registration, queue management, and enquiry handling

• Perform administrative duties such as data entry, filing, and updating patient records

• Manage inventory: stock-taking, replenishment, and storage of medical supplies

• Ensure accuracy, confidentiality, and compliance with healthcare regulations

• Support the smooth workflow of the pharmacy or clinic operations

• Work closely with healthcare professionals to deliver quality service to patients
  
  

Requirements:

Minimum GCE A Levels / Diploma

No experience required; training will be provided

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

• Remuneration package: up to $6,500

• Must possess PE Board recognized ELECTRICAL OR MECHANICAL Engineering Degree

• Top Leading A1 Main Contractor in infrastructure projects

Responsibilities

• Lead and manage M&E work scheduling, from shop drawing preparation, material approvals, and mock-ups to on-site execution and final handover.

• Coordinate closely with M&E services and other trades to ensure smooth site operations.

• Assist in implementing, monitoring, and reviewing the construction management plan.

• Supervise and inspect M&E works carried out by subcontractors, ensuring compliance with specifications and quality standards.

• Maintain strong stakeholder relationships, including clients, subcontractors, and external parties.

• Support the Project Manager in coordinating civil, structural, and M&E works.

Requirement

• Degree in Electrical or Mechanical Engineering, PEB Board Recognized

• Possess LTA or URA project experience
  

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

roy.yeo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

6950 9757

• 1 year contract (renewable/ convertible)

• Working Location: Rifle Range (nearest MRT - King Albert Park

• Working Hours: Mon-Fri (7.30am - 5.15pm) + Cover shift if required

• Salary range: $3700 + Completion Bonus

Job Responsibilities:

• Plan and coordinate manpower, materials and equipment to execute projects

• Oversee day-to-day production activities, ensuring schedules are met and identifying bottlenecks or inefficiencies

• Collaborate with Quality and Engineering teams on root cause analysis and corrective actions for production non-conformities

• Handle product acceptance with customers

• Develop and maintain documentation including risk assessment, production records and forms

• Train operators and production staff on processes, equipment usage and maintenance

• Perform other ad-hoc duties as assigned

Job Requirements:

• Degree in Mechanical/Mechatronic/Industrial Engineering

• Minimum 2 years relevant experience in manufacturing/production industry

• Basic ability to read and interpret technical drawings

• Basic proficiency in CAD software such as SolidWorks

If you are interested, please submit your application here.

Thank you for your application and we regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R25157619 | EA Personnel Name: Kauthamen Appu

You may also reach me at 91723964 for further information.

Customer Service Executive

The Laundry Club is a trusted professional laundry and dry cleaning company with 28 years of experience in Singapore. With 9 conveniently located outlets and our own laundry factory, we take pride in delivering reliable, high-quality service to homes and businesses across the island.

At The Laundry Club, we believe in service excellence, teamwork, and making everyday life easier for our customers.

About the Role

We are looking for a committed and customer-focused Operations / Customer Service Executive to join our team. This role is ideal for someone who enjoys working in a dynamic service environment, is organised, responsive, and takes pride in delivering a positive customer experience.

You will play an important role in supporting daily operations, coordinating customer requests, and ensuring smooth communication between customers, outlets, and the operations team.

*Key Responsibilities*

-Support daily laundry operations to ensure customers’ needs and service requirements are met efficiently

-Check and price laundry orders accurately

-Handle customer enquiries, sales calls, and service requests in a professional manner

-Coordinate and schedule pick-up and delivery arrangements

-Assist in addressing customer feedback and resolving complaints promptly and courteously

-Prepare quotations, proposals, and RFP submissions for corporate clients

-Work closely with the Operations Manager and team to resolve operational matters and improve service standards

*Requirements*

-Pleasant personality with strong customer service skills

-Polite, responsible, and able to communicate well with customers and colleagues

-Comfortable using computers and mobile-based systems

-Able to communicate in English and Chinese

-Able to work evenings and/or weekends when required

-Singapore Citizens, Permanent Residents, and LTVP holders are welcome to apply

*How to Apply*

Please send your resume to roy.aluquin@laundryclub.sg

or WhatsApp 8388 4176.

RESPONSIBILITIES

· Prospect and promote products (Jewellery, Luxury Watches etc.) and our services to walk-in customers

· Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

· Ensure merchandise and displays are consistently well presented

· Perform daily inventory counts

· Contribute to team effort by accomplishing related result as needed

· Responsible for accurately assessing and valuing pawned jewellery items

REQUIREMENTS

· Service-oriented with strong interpersonal skills

· Good spoken English and another language to speak to clients from multilingual environment

· Dynamic, energetic, positive and driven to exceed targets

· Preferably with sales or customer service experience from retail industry

· Able to start work within short notice will be an advantage

COMPETENCIES:

· Strong interpersonal skill

· Strong communication skill

· Strong organisational skill

· Teamwork

· Reliability

· Integrity

· Action/result orientated

• Position: Customer Service Assistant (Reception)

• Location: Promenade

• Working hours: Monday to Friday (8.45am - 6pm)

• Salary (commensurate with experience): Up to $3,200 + Performance Bonus + Staff Benefits

• Duration: Permanent

• Industry: Coworking Space

Main Responsibilities:

• Answer phone calls, greet clients in a professional manner

• Taking messages for clients as they require, straight onto their phones, via voicemail or written

• Filing, general administrative matters, take charge of receptionist matters

• Ensuring that all billing are filled out immediately and accurately in your time sheet and all cleaning or handyman issues are written into the appropriate books

• Handle complaints and compliments

• Any other ad-hoc duties required

Requirements:

• At least O Level certificate

• At least 1 year of relevant experience in customer service

Email to: abby.pang@searchpersonnel.com.sg for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description

• Industry/ Organization Type: Heavy Equipment
• Position Title: Service Coordinator
• Working Location: Tuas
• Working Hours: 5 days (Mon - Fri, 8.00am – 5.30pm)
• Salary Package: Basic salary up to $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Work closely with the business team, distributors/end customers, and internal teams to ensure timely delivery of equipment.
• Coordinate workflows and information so heavy equipment and delivery details reach customers on time.
• Oversee daily service operations, resolve on-site issues, and maintain service quality and customer satisfaction.
• Liaise with existing customers and handle their enquiries and feedback.
• Work with engineers and mechanics to follow up on service calls and job deliveries.
• Coordinate daily internal operations and movements.
• Continue liaising with existing customers, managing their enquiries and feedback.
• Be responsible, committed, and able to meet deadlines.
• Build strong relationships with management, the team, and customers.

APPLY NOW!!!

• 3 – 5 years of experience in service operations coordination
• Experience with heavy equipment (e.g., reach stackers, crawler cranes, excavators, trucks, forklifts) is an advantage.
• Good understanding of business objectives in service operations.
• Able to deliver high service standards by balancing resources, prioritizing service requests, and managing customer satisfaction/returns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78925 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Work Week: 5.5 days
Location: Jurong Industrial Estate (Jalan Buroh)

Responsibilities

• Serve as main contact for assigned customers- Handle enquiries, updates, and operational issues.
• Process orders in Warehouse Management System (WMS), coordinate inbound/outbound shipments with warehouse team.
• Monitor inventory accuracy, support cycle counts, and resolve discrepancies.
• Prepare billing, verify invoices, and generate KPI/operational reports.
• Work closely with warehouse, transport, and management teams to ensure smooth daily operations.

Requirements

• Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
• At least 1 year of working experience in the logistics/warehouse industry.
• Strong attention to detail and ability to work under pressure.
• Good communication and coordination skills.

Responsibilities

• Supervising the daily operations of the customer service department
• Creating are liable customer loyalty program
• Setting customer service goals for team members and helping them reach those goals
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Making weekly and monthly reports and surveys
• Staying current on the latest industry trends and techniques
• Hiring and training new customer service agents.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods.

Qualifications:

• A bachelor’s degree in business administration or a related field
• Five years of experience in customer service
• Proficiency in Microsoft Office Suite
• SaaS experience preferred
• Highly organized and detail-oriented
• Demonstrated ability in project management

Job Title: Japanese Kitchen Specialist & Guest Experience Expert
Locations: VivoCity, Orchard, Suntec City
Salary: S$2,500 – S$3,800 monthly (based on role & experience)
Schedule: 5.5-day workweek (44 hours) with Paid overtime

Role 1: Japanese Kitchen Specialist (S$3,000 – S$3,800)
You own your station. From prep to plating, you deliver authentic Japanese dishes with speed and consistency.

Key responsibilities:

• Prepare traditional Japanese recipes to standard, every service

• Manage your section’s quality, portioning, and plating

• Maintain top-tier kitchen hygiene and food safety

• Coordinate with service team for hot, on-time delivery

• Minimise waste and organise your prep efficiently

Requires: 2+ years in a Japanese kitchen.

Role 2: Guest Experience Expert (S$2,500 – S$3,200)
You are the face of the brand. Friendly, knowledgeable, and calm under pressure.

Key responsibilities:

• Welcome guests and deliver natural, attentive service

• Memorise the menu to explain dishes and make recommendations

• Take accurate orders and time service flow with the kitchen

• Keep dining area clean, tidy, and inviting

• Act as the clear communication link between guests and kitchen

Why join

• Stable 5.5-day week with paid overtime

• Top mall locations – VivoCity, Orchard, Suntec

• Internal growth – we promote from within

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Bereavement Customer Service Executive

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.30am – 5.30pm
• Monthly Salary: basic up to $3000 + Variable Bonus (VB) + On-duty incentive
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Perform data entry tasks accurately and efficiently, ensuring proper record keeping and data management.

• Handle incoming calls and respond to basic customer enquiries in a professional manner.

• Record customer contact details and enquiries, and relay relevant information to the Sales Team for follow-up.

• Provide general administrative support, including document handling and office coordination.

• Assist with ad-hoc administrative duties as assigned to support daily operations.

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

About the Role
We are seeking professional and customer-oriented Tele Helpdesk Officers to provide reliable administrative and procedural support to users via phone and digital channels. This role focuses on handling enquiries, guiding customers through processes, and ensuring accurate follow-up in a structured service environment.

Key Responsibilities

• Handle incoming calls and enquiries related to administrative procedures, fees, billing, and payment matters
• Provide clear and accurate information on processes, submission requirements, and service-related workflows
• Serve as the primary point of contact for customer enquiries, feedback, requests, and complaints
• Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
• Maintain comprehensive issue logs
• Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures
• Submit monthly progress reports detailing service performance
• Support Helpdesk operations from 7.00am to 7.00pm daily, including Sundays and Public Holidays, based on assigned shifts (4-day work week)

Requirements

• Relevant experience in helpdesk, or customer service support environments
• Strong customer service, and communication skills
• Experience supporting digital platforms or e-services is an advantage
• Ability to work on a rotational shift schedule, including weekends and public holidays
• Strong sense of accountability, ownership, and service quality
• Proficiency in additional languages commonly used in Singapore will be considered an added advantage, as the role involves interaction with a diverse user base

How to Apply
Please submit your resume indicating your relevant experience, current/expected salary, and availability.

Our client is a leading technology company which designs and manufactures appliances. They have set up their headquarters in Singapore to ramp up their expansion.

They are currently looking for Customer Service Executive to support their service centre by customers service.

Candidates should be open to flexible retail hours and be able to provide 1st level support to customers.

Would this be the next career for you?

• Providing introductory information, such as a product manual explanation, to prospective and new customers

• Handling customer complaints and troubleshooting issues with products or services

• Letting customers know about additional products or services that might benefit them

• Staying up to date on the latest products and services an organization provides

• Following up with customers to check that they’re still satisfied with their purchases or services received

If you are someone with the following, let’s chat!

• Interpersonal communication skills to ensure positive interactions with customers

• Able to adapt to a fast-changing environment, and open to shift work

• Minimum 2 years’ experience

• Teamwork skills to collaborate with representatives and coworkers in other departments

• Time management skills to respond to customer inquiries

Additional information:

• Located at City Hall and Changi

• Retail Hours

• Monthly incentive

Next Steps

Apply today or contact us to discuss this exciting opportunity.

Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Dominick Noh Junhao | R1877368

Location: KK Hospital
Shift Hours : 7am to 3pm or 1pm to 9pm(rotating shifts)

Working Days: 6 Days

Job Summary:
To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:
• To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance
• To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service
• To follow the procedures related to control room pertaining to meal service
• To provide excellent customer service to the patients in the wards.
• To ensure a good relation with the patients and make sure their concerns are taken care of.
• To attend to all patients complaints and feedbacks within a short period of time.
• To achieve the standard set in the KPI for his/her department.
• To attend trainings in relation to the job and train new joiners in whichever area that has been identified.
• To carry out the orientation training for new staff in customer service as well as using the EMOS system.
• To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:
• At least 1 year of relevant working experience preferably in customer service/F&B industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

We are looking for an Onsite Project Manager who will work closely with our customer in Singapore to strengthen relationships, support ongoing projects, and identify new business opportunities. This role serves as the key bridge between the customer and the offshore delivery team in Vietnam, ensuring smooth coordination while proactively expanding collaboration and engagement with the client.

Key Responsibilities

• Build and maintain strong relationships with customer stakeholders through regular onsite engagement.
• Act as the main point of contact for customer communication, project discussions, and new initiatives.
• Identify new business opportunities, project extensions, or service improvements based on customer needs.
• Work with internal delivery, pre-sales, and account teams to support proposals and expand the scope of engagement.
• Coordinate closely with the offshore Project Manager and engineering teams in Vietnam to ensure smooth project execution.
• Facilitate regular sync-up meetings between the customer and offshore teams about project status
• Monitor project progress, address issues proactively, and ensure high customer satisfaction.
• Provide project updates, reports, and risk management.
• Support resource planning and coordination with offshore teams.

Requirements

• 5+ years of experience in IT Project Management, Customer Engagement, or Account Management.
• Strong client-facing experience with the ability to build trusted relationships.
• Experience working with offshore delivery teams is preferred.
• Ability to identify business opportunities and support account growth.
• Excellent communication, negotiation, and stakeholder management skills.
• Experience in IT services, software development, or technology consulting environments

Preferred

• Experience working in software development or IT services outsourcing environments.
• Exposure to business development, account management, or presales activities.
• Familiarity with Agile or hybrid delivery models.

Summary:

The Customer Service Representative plays a vital role in ensuring smooth communication between all stakeholders. This role requires a focus on delivering excellent customer service and managing inquiries efficiently.

Responsibilities:

• Serve as the primary point of contact for all stakeholders, maintain a courteous, professional, and empathetic demeanor when communicating
• Respond to customers’ inquiries, communicate real-time updates and work alongside with operations team
• Receive and handle complaints or concerns related, Investigate complaints by coordinating with operations teams and offer timely and effective resolutions ensuring follow-up actions are taken where necessary
• Manage communication during emergency situations, such as accidents or breakdowns, ensuring all stakeholders are informed promptly
• Ensure that safety guidelines and protocols are communicated clearly to stakeholders
• Coordinate and manage communication during emergency situations (e.g., accidents, severe weather, mechanical breakdowns)
• Maintain accurate records of all communications, including inquiries, complaints, resolutions, and updates
• Manage the customer service database to ensure all information are current and accessible
• Assist with the preparation of service reports, tracking customer interactions, complaint trends, and overall service satisfaction

Requirements:

• Tech-savvy individual with the ability to quickly learn and adapt to new technologies
• Familiarity with transportation management systems and CRM recording
• Basic knowledge of school transportation safety protocols and regulations is an advantage
• Possesses Diploma in any field with at least 2 years of working experience of customer service related
• Working location: NORTH!

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.
EA License | 18C9251 WGT Group
Registration No | R22111484

Responsibilities:

• Oversee daily operations to assist sales teams, such as order acknowledgment, quotation processing, purchase orders, sales orders, etc.
• To communicate and arrange for the delivery of a customer's request
• To give current clients excellent support and customer care.
• Respond to phone calls and in-person inquiries
• General administrative sales tasks
• Any other ad hoc duties that the management and manager delegate

Qualifications:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with Oracle SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving

• Attend to customer's enquiries on job order status, availability and co-ordination of tasks.
• Execution of customer's orders, processing and summarizing the essential information given into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers.
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery.
• Ensure all delivery orders/ weighing tickets are received once job completed and forward to customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines/ customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.

Job Requirements:-

• Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
• At least 1 year of working experience in the transport and logistics industry.
• Strong attention to detail and ability to work under pressure.
• Excellent organizational and problem-solving skills.