Job Description
Infrastructure Engineer (Cloud and Network Administrator) is responsible for maintaining the stability, security, and performance of the organization’s IT infrastructure. This includes administering servers, storage, and networking components, ensuring business continuity through proactive maintenance, and providing frontline technical support. The role also contributes to documentation, operational process improvements, and compliance with IT security and regulatory standards.
Duties and responsibilities
· Administer, monitor, maintain and optimize WAN, LAN and Wi-Fi networks (on-prem and cloud) for optimal performance and maximum availability.
· Ensure all the Network devices (Routers, Switches, Load Balancers, Wireless LAN Controllers) & Firewalls remains in good working condition.
· Configure, troubleshoot, and resolve any issues within Network and Security areas, including performance and capacity issues.
· Respond to production issues speedily, including bringing up the defective hardware during and after office hours.
· Taking the lead in updating & documenting all Network configuration, Firmware, Network diagrams and all the cabling for all the End-Devices.
· Define processes to manage the Network infrastructure; identify and drive service improvement initiatives to improve overall network operation quality and productivity.
· Work with vendor to manage and coordinate the infrastructure security reviews, assessments and penetration tests.
· Work with the cyber security team in the remediation of network related vulnerabilities.
· Perform patching, updates, and upgrades to ensure security, performance, and compliance.
· Execute and verify regular backups, test disaster recovery procedures, and support business continuity planning.
· Troubleshoot and resolve infrastructure incidents escalated from the helpdesk or monitoring systems.
· Document system configurations, SOPs, and troubleshooting guides.
· Monitor and report on system performance, availability, and capacity metrics.
· Support IT audits, compliance checks, and remediation of vulnerabilities.
· Collaborate with cross-functional IT teams to support application deployments and infrastructure changes.
Qualifications
· Diploma / Bachelor’s degree (or higher) in Electrical Engineering or Computer Science / Information Technolog yor relevant discipline.
· At least 2 years of relevant working experience in network administration.
· Familiar with the following Network configuration & setup :BGP, OSPF, MPLS, VPN Tunnel (GRE & IPSec), VRF, HSRP / VRRP, QoS, IP FlowTop Talkers, IP Accounting, ARP, NAT, PAT, Port Channel, VXLAN, Policy Routing.
· Familiar with Security Appliances such as Fortigate, and/or PaloAlto.
· Have experience with Security Remediation Audit and RFP / RFQ Tender requirements.
· A motivated person with the ability to work independently, a good team player and goal-oriented individual.
· Good interpersonal, communication and analytical skills.
· Certifications (preferred, but not mandatory):
o Cisco Certified Network Associate (CCNA)
o AWS Certified Cloud Practitioner
o CompTIA Server+ or Network+
o ITIL Foundation certification
Skills
· Strong troubleshooting and system monitoring abilities.
· Proficiency in performing system backups, recovery testing, and patch management.
· Ability to automate routine tasks using basic scripting(PowerShell, Bash, Ansible).
· Competence in using monitoring and ticketing tools.
· Clear and structured documentation and reporting skills.
· Effective time management and ability to prioritize tasks in adynamic environment.
