Total 12,429 Others/Any job vacancies

• E-Commerce & Marketing

• Marketplace Operations

• East

Job Scope:

• Manage daily operations across key e-commerce platforms such as Shopee, Lazada, and Shopify

• Create and maintain product listings, pricing, and promotional setup

• Plan and execute campaigns (e.g. mega campaigns, flash sales) to drive traffic and conversions

• Work closely with platform account managers to maximise visibility and sales performance

• Ensure online store content is accurate, updated, and aligned with brand guideline

• Coordinate with internal teams and external partners on inventory, inbound shipments, and stock planning

• Liaise with 3PL providers and logistics partners to ensure timely order fulfilment

• Monitor order flow and resolve issues related to shipping delays, returns, and cancellations

• Handle invoice verification, cost tracking, and operational documentation

• Track and analyse sales performance, campaign results, and customer behaviour to identify trends and opportunities

• Generate reports and provide actionable insights to optimise pricing, improve conversion rates, and drive overall sales growth

• Any other duties as assigned

Requirements:

• Minimum 2 years of experience in e-commerce / marketplace operations

• Hands-on experience with Shopee, Lazada, or similar platforms is a must

• Familiarity with Shopify or other CMS platforms

• Experience working with 3PL / logistics / fulfilment processes is preferred

• Strong analytical skills with the ability to interpret data and generate insights

• Detail-oriented, organised, and able to manage multiple tasks independently

• Good communication and coordination skills

To apply please click on the APPLY NOW button.

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

Campaign Marketing

• Support the execution of 360 marketing campaigns to drive traffic and sales from new and current customers to TANGS stores and e-commerce channels
• Execution includes campaign ideation, creative, activations & events, digital marketing, PR, KOL, advertising, communications, and more.
• Key marketer in charge of marketing initiatives for assigned concept and segment marketing.
• Tracking and analysis of results and insights in digital marketing, social media, and in-store promotions and activations to improve marketing effectiveness and ROI.
• Assist with budget and expense tracking and keeping accurate records and processing.

Stakeholder Collaboration

• Support with alignment among the Integrated Marketing functions (Social Media, CRM) in the execution of key festive campaigns to drive common objectives and goals.
• Coordinate with internal business stakeholders such as Merchandising and E-commerce to execute marketing activities and communications that achieve business and brand objectives.

Communications

• Ownership of the calendar of TANGS communications channels to support campaigns and initiatives.
• Copywriting for marketing collateral, including e-dms, brochures, OOH, online banners, and more.
• Liaise with external agencies and partners such as design, photographer, PR, events,media, KOL; and liaison with landlords.
• Work with in-house design team to develop creatives that are in line with TANGS’ brand positioning.

Requirements, Skills & Experience

• At least 2+ years experience in consumer marketing
• Experience from industries such as retail, shopping mall, F&B, fashion, beauty, home, would be advantageous
• Excellent project leadership and project management skills and ability to juggle between projects and priorities
• Strong command of written and spoken English, with the ability to write copy for different purposes and audiences
• Proficient with Microsoft Excel, social media management, creating presentations
• Strong communication and interpersonal skills
• High level of initiative and capacity to work under pressure.
• Desire to explore new ideas and ways of doing things with a can't-is-not-an-option attitude.
• Strong work ethic and integrity, maintaining timeliness, discipline, and professionalism.

Operations & Administrative Executive

Key Responsibilities

Administrative & Communication Support

• Manage and respond to daily emails, ensuring timely and professional communication with partners, vendors, and internal stakeholders.

• Coordinate with external vendors, engineers, and business partners on operational matters.

• Follow up on requests, project updates, and outstanding tasks to ensure timely completion.

Photobooth Operations & Project Coordination

• Coordinate the preparation and deployment of photo frame uploads across photobooth systems.

• Liaise with engineers regarding frame uploads, system updates, and usage reports.

• Support the execution of Photomatic events, brand collaborations, and illustrator partnerships by coordinating timelines, deliverables, and communications.

• Monitor project progress and provide regular updates to relevant stakeholders.

Sales Administration & Reporting

• Consolidate and record sales data from various platforms, including backend systems, Nayax, and cash sales records.

• Prepare monthly sales reports and assist in the tabulation of Profit & Loss (P&L) statements.

• Ensure accuracy and proper documentation of financial and operational records.

• Assist with cash handling and banking of sales proceeds when required.

Documentation & Record Management

• Maintain and organize company documents, contracts, invoices, and operational records.

• Ensure proper filing and record-keeping of both physical and digital documents.

Accounts & Payment Administration

• Prepare and submit invoices for payment processing.

• Follow up on outstanding payments and support accounts-related administrative tasks.

• Assist with completing forms, applications, and other company documentation.

General Operations Support

• Provide administrative and operational support to the management team.

• Assist with ad hoc projects and assignments as required.

• Support the smooth day-to-day operations of the company.

Requirements

• Proficient in both English and Chinese (spoken and written) to communicate with Chinese-speaking partners and vendors.

• Comfortable using Microsoft Excel and/or Google Sheets.

• Strong organizational and follow-up skills with attention to detail.

• Able to manage multiple tasks and meet deadlines in a fast-paced environment.

• Prior administrative, operations, or coordination experience will be an advantage.

Job Summary

The Cluster Lead coordinates community care programmes within an assigned cluster, delivering beneficiary support, volunteer engagement, and accurate record management to ensure effective service delivery.

Responsibilities

• Manage daily operations of community care programmes within the assigned cluster to ensure smooth delivery
• Act as the primary contact for beneficiaries, providing timely support and assistance
• Conduct beneficiary intake interviews and enter data accurately into records systems
• Plan and coordinate outreach activities and community events to engage beneficiaries and stakeholders
• Organize and oversee distributions of meals, grocery packs, and other support items to beneficiaries
• Collaborate with volunteers to facilitate befriending programmes and beneficiary visits
• Maintain comprehensive documentation and update records for accurate reporting and compliance
• Participate in hotline duty rotation to respond promptly to beneficiary enquiries
• Coordinate with internal teams and external partners to ensure beneficiaries receive appropriate services and support

Preferred competencies and qualifications

• Experience in community services, eldercare, or social programmes
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking beneficiaries

Other Information

• Willingness to support occasional evening or weekend activities as required

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Sales Executive (Freight Forwarding)
• Working Location: Tanjong Penjuru
• Working Hours: 5 days (Mon-Fri 9am-6pm)
• Salary Package: Basic Salary $3,000 + Commission + Car Allowance + VB
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities to expand the client base.
• Promote and sell freight forwarding services to potential customers.
• Develop and maintain strong relationships with existing clients to ensure repeat business.
• Collaborate with the operations team to ensure smooth service delivery.
• Prepare and present sales proposals and quotations tailored to client needs.
• Meet and exceed sales targets and objectives set by the management.
• Keep up-to-date with industry trends, market conditions, and competitor activities.
• Provide excellent customer service and address client inquiries promptly.

APPLY NOW!!!

• Minimum 'O' level or diploma.
• Positive attitude and self-motivated.
• Strong written and verbal communication skills.
• Intermediate computer proficiency.
• Training will be provided.
• Willing to work OT when there are sales.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71175 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities

• Managing and handle full set of accounts including Account Receivable, Accounts Payable, General Ledger and Bank Reconciliation.
• Perform timely month-end financial statements and consolidation reports
• Involve budgeting and forecasting and cash flow management
• Liase with external auditors and tax agents in year end audit
• Any other ad-hoc duties as and when assigned by Management

Requirement

• Min Degree in Accountancy/Finance or relevant
• Min 2 years of experience in Full Set of Accounts
• Proficient in Microsoft Office Program and Accounting Software

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• Managing and handle full set of accounts including Account Receivable, Accounts Payable, General Ledger and Bank Reconciliation.
• Perform timely month-end financial statements and consolidation reports
• Involve budgeting and forecasting and cash flow management
• Liase with external auditors and tax agents in year end audit
• Any other ad-hoc duties as and when assigned by Management

Requirement

• Min Degree in Accountancy/Finance or relevant
• Min 2 years of experience in Full Set of Accounts
• Proficient in Microsoft Office Program and Accounting Software

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Tasked with turning foundational datasets into actionable sales strategies. This involves managing promotional planning, lead generation, and sales enablement while utilizing software like Microsoft, SAP, and company systems
• Build, maintain, and analyze datasets to guide sales directions and map out market development.
• Lead B2B lead generation, promotional planning, and sales enablement campaigns to drive measurable growth.
• Proactively propose strategies to improve sales performance and investigate the "why" behind data outcomes.
• Utilize, build, and optimize reporting tools to streamline marketing and sales operations.

Requirements:

• Min Degree in Marketing/ Business/Engineering or related field
• Min 3 years of relevant experience in doing sales in Equipment/ Machinery Industry
• Must possess proficiencies in Excel and PBI/Tableau

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Audio-Visual (AV) Multimedia Executive

Location: Singapore School Environment ( Cedar Avenue )
Contract Period: 1 January 2027 – 30 June 2028 (18 Months)
Working Hours:

• Monday to Thursday: 7:30 AM – 5:00 PM (inclusive of 1-hour lunch break)

• Friday: 7:30 AM – 4:30 PM (inclusive of 1-hour lunch break)

• Off on Saturdays, Sundays, and Public Holidays

• Occasional support required for school events during evenings and weekends (time-off will be provided where applicable)

Job Responsibilities

Operational Support & Setup

• Provide technical support and setup for Audio-Visual (AV) and multimedia facilities used in lessons, meetings, examinations, CCAs, and school events.

• Manage live streaming, video conferencing, photography, videography, and multimedia productions.

• Support ICT-integrated classroom activities and assist in multimedia content creation, video editing, and post-production.

Technical Support & Training

• Provide recommendations on AV and multimedia equipment and software procurement.

• Conduct training and guidance for staff on the effective use of AV and multimedia tools.

• Support media-related projects and event coverage activities.

Equipment & Asset Management

• Oversee maintenance, servicing, troubleshooting, and repair of AV and multimedia equipment.

• Maintain accurate inventory records, equipment loan systems, and asset tracking documentation.

• Assist in budgeting, procurement, and equipment replacement planning.

Project Coordination

• Work closely with ICT teams and school departments to ensure smooth AV and multimedia operations.

• Coordinate AV-related projects, vendor management, and implementation of school AV initiatives.

Additional Duties

• Support website updates, graphic design work, and PA system troubleshooting.

• Perform other duties assigned by school management.

Requirements

Qualifications

• Diploma in Audio-Visual Technology, Multimedia Design, Mass Communication, Digital Media, or a related field.

Experience

• Minimum 2 years of experience in AV system management and multimedia production.

• Minimum 2 years of experience in equipment inventory and asset management.

• Experience in photography, videography, live streaming, and video editing will be an advantage.

Skills & Attributes

• Strong knowledge of AV equipment, multimedia software, and ICT technologies.

• Proficient in video editing, photography, and multimedia content creation.

• Excellent communication and interpersonal skills.

• Positive attitude, self-motivated, and able to work independently.

• Strong organizational and multitasking abilities.

• Team player with the ability to work effectively with staff, students, and external vendors.

Interested applicants are invited to submit their detailed resume, including qualifications, relevant experience, current salary, expected salary, notice period, and availability.

Are you ready to kickstart a rewarding career in sales and marketing? Here, we provide the training, support, and opportunities you need to grow, succeed, and lead. Join our dynamic team and work with top brands across diverse industries!

Why Join Us?

• Comprehensive, hands-on training to build real-world skills
• Clear, fast-track career advancement with leadership opportunities
• Supportive, vibrant, and collaborative team culture
• Exciting overseas exposure and professional networking
• Meaningful experience that opens doors for your future

Your Role:

• Assist clients in planning and executing effective sales campaigns and marketing strategies
• Engage customers face-to-face to promote products and create lasting relationships
• Collaborate with your team to develop ideas that drive sales growth
• Participate in ongoing training and team-building activities to sharpen your skills

Who We’re Looking For:

• Strong communicator in English preferred
• Positive, motivated, and eager to learn
• Passionate about building connections and making an impact

Training will be provided for individuals with no prior experience. Apply now and grow with Us!

Marketing Executive (Engineering Industry)

Working Days: 5 days, Mon to Thurs 8:30am-6pm &  Fri 8:30am-5:30pm

Working Location: One-North

Salary: $2,900 ~ $3,500

We are looking for a Marketing Executive to develop B2B marketing strategies and campaigns locally and overseas.  You will be required to coordinate with staff in other departments and regional offices.

The goal is to ensure that the marketing efforts of the company add to the highest value to its business.

Responsibilities

• Develop efficient and intuitive marketing strategies and campaigns.
• Monitor corporate branding applications across all corporate and marketing materials to deliver quality corporate brand identity consistently.
• Organise and attend events such as seminars, trade shows, exhibitions and networking sessions.
• Conduct market research and analysis to assess current market trends, brand awareness and competitors.
• Managing the design, content and production of marketing collaterals, such as brochures, flyers and newsletters.
• Manage and update the content of the company’s website.
• Compiling and distributing product information to the sales department.
• Liaise and negotiate with vendors, suppliers, contractors and marketing agencies.
• Interact with country managers, sales team, principals and government agencies.

Requirements

• Diploma/Degree in Marketing, Communications or equivalent.
• At least 1-2 years of relevant work experience is preferred.
• Experience with Adobe Illustrator, WordPress and Google Analytics would be beneficial.
• Willing to travel for occasional business trips.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Summary:

As a Client Onboarding Executive under Bank Onboarding Program, you will play a key role in managing the onboarding journey for our international clients.

You will collaborate closely with internal teams and regional stakeholders to guide clients through the regulatory, operational, and service touchpoints needed to successfully onboard them onto the Bank’s Singapore platform.

JOB DESCRIPTION

• Manage end-to-end onboarding processes for international Bank’s clients, including account opening and product activation.

• Liaise with Relationship Managers and Client Service Manager to ensure all required documentation is accurate, complete, and compliant with regulatory standards (e.g., CRS, FATCA).

• Make welcome calls to new clients, introduce the bank's services, and guide them through their onboarding steps.

• Provide assistance to clients on using BANK digital platforms and accessing relevant banking services in Singapore.

• Monitor onboarding progress, follow up on outstanding items, and escalate issues as needed for timely resolution.

• Deliver a high standard of customer service while adhering to compliance and operational guidelines.

Key Requirements

• Diploma or Degree in Business, Finance, or a related field preferred.

• Minimum 2 years of relevant experience in banking, client servicing, or onboarding roles. Exposure to private or priority banking clients is advantageous.

• Strong communication and interpersonal skills. Multilingual candidates preferred (English, Mandarin, Bahasa Indonesia) due to diverse client base (Taiwan, China, Indonesia).

• Familiarity with basic banking products, digital channels, and onboarding regulations.

• Meticulous, client-focused, and a dependable team player.

• Comfortable working in a fast-paced environment with high attention to service detail.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

• Builds business by identifying and selling prospects; maintaining relationships with clients
• Identifies business opportunities by identifying prospects and evaluating their needs
• Sells products by establishing contact and developing relationships with prospects recommending solutions
• Provides good support, information & guidance to clients and service
• improvements
• Identifies product improvements or new products by remaining current on industry trends, market activities and competitors
• Prepares reports by collecting analyzing and summarising information
• Contributes to team effort by accomplishing related results as needed

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably specialized in Outdoor Sales - Trading in Metal products
• Has connection in the Construction, Oil/Gas & Marine or Shipyard industry an added advantage, but not compulsory
• Process good sales pitch & negotiation skill
• Fast learner and results oriented
• Has own transportation a plus

Help Build the Team Behind Innovative Digital Experiences

At MAGES Studio, we create immersive experiences, AI-powered solutions, interactive applications, games, simulations, and emerging technology products for clients across industries.

Behind every successful project is a team of talented artists, developers, designers, producers, and innovators. We're looking for an HR Executive who is passionate about people, culture, and talent development to help us build and support that team.

If you enjoy connecting with people, finding great talent, and creating a positive workplace where creativity thrives, we'd love to hear from you.

What You'll Do

Responsibilities

• Plan, organize, and oversee daily kitchen operations to ensure smooth and efficient food preparation and service.

• Develop and maintain menu offerings, recipes, and food presentation standards.

• Supervise, train, and guide kitchen staff to ensure consistent food quality and productivity.

• Monitor food quality, portion control, and kitchen hygiene standards at all times.

• Manage inventory levels, food ordering, and storage to minimize wastage and control costs.

• Ensure compliance with all food safety, sanitation, and workplace health regulations.

• Coordinate with management on menu planning, promotions, and operational improvements.

• Handle customer feedback relating to food quality and implement corrective actions where necessary.

Requirements

• Proven experience in managing kitchen operations and food preparation activities.

• Strong knowledge of food safety, hygiene, and sanitation practices.

• Ability to lead, supervise, and train a team in a fast-paced kitchen environment.

• Good organizational and time-management skills.

• Ability to maintain high standards of food quality and consistency.

• Experience in menu planning, inventory control, and cost management.

• Ability to work flexible hours

• Strong problem-solving and communication skills.

About Himpel Singapore

Himpel is South Korea’s No.1 ventilation brand and a pioneer in indoor air quality

solutions. With a strong reputation for innovation, quality, and reliability, our products

are widely deployed across residential, hospitality, healthcare, and commercial

sectors. We are expanding rapidly and seeking an entrepreneurial, industry-

connected individual to drive our next phase of growth.

The Opportunity

We are looking for an experienced Sales Executive to spearhead our

commercial expansion in Singapore. If you already have an active network of Interior

Designers (IDs), Architects, and commercial fit-out contractors, this role is designed

for you. You will be leveraging a premium, market-leading brand to secure

specifications in high-value retail and commercial project pipelines.

Key Responsibilities

• Proactively engage your existing network of ID firms, architects, and commercial contractors to position Himpel as the preferred air quality solution.
• Manage the full sales lifecycle from initial design-stage presentation to technical quotation, negotiation, and project closure.
• Identify and develop new sales opportunities across hospitality, wellness, childcare, and corporate office sectors.
• Represent the brand at networking events, exhibitions, and client site visits.
• Maintain an active sales pipeline and CRM records to report on growth milestones.

Requirements

• You possess a strong, active, and proven network of contacts within Singapore’s Interior Design (ID) and architectural community.
• Experience: 3–5+ years of B2B sales or business development experience.
• Previous experience in supplying materials to the interior/building industry (e.g., laminates, flooring, lighting, HVAC, or furnishings) is highly preferred.
• Proven ability to understand project specifications, navigate complex sales cycles, and conduct professional presentations.
• Self-motivated, target-driven, and entrepreneurial; comfortable working independently on the road.

Job Description

• Industry/ Organization Type: Testing & Measurements
• Position Title: Accounts Executive
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon-Thu (8.30 AM - 6 PM), Fri (8.30 AM - 5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage partial set accounts, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and month-end closing activities.
• Prepare journal entries, maintain fixed asset records, and oversee prepayments, accruals, and intercompany transactions.
• Generate accurate and timely monthly management reports, including bank reconciliations and balance sheet schedules for assigned entities.
• Monitor daily cash flow and provide updates to ensure adequate funding levels.
• Ensure proper and accurate recording of all revenue and expenses.
• Support year-end audit activities and assist with tax computations.
• Prepare and submit quarterly GST filings.
• Take on additional responsibilities and opportunities for professional development based on performance and capabilities.
• Support ad-hoc tasks, projects, and new assignments as required.

APPLY NOW!!!

• Diploma or Degree in Finance, Accountancy or equivalent.
• Preferably with at least 1-2 years of Accounting experience.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Experience with Microsoft Business Central system is an added advantage.
• Able to work independently, multitask and meet deadlines.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #65059 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About MTFA

The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Role Overview

We are looking for a proactive, detail-oriented IT Support Executive to deliver reliable day-to-day IT operations and Level 1 support across MTFA locations in Singapore (HQ, DI/DIL, IKCs, IC, IEH/childcare). You will manage incident resolution, keep tickets and knowledge tidy, handle device and account lifecycle, and ensure smooth onboarding/offboarding so staff can work securely and without friction. You’ll operate under the IT head and partner closely with the IT Operations Executive (L2/L3).

Key Responsibilities:

1. Incident & Ticket Management

• Respond promptly to user tickets via portal/chat/phone and provide clear updates through to closure.
• Triage and resolve L1 incidents (workstations, standard apps, printing/Wi-Fi); escalate to L2/L3 per runbook.
• Log every case in the ITSM platform with accurate category/priority, SLA timer, and resolution notes (link a knowledge article where applicable).

2. IT Asset & User Support (Singapore sites)

• Manage laptops/desktops, peripherals, and loaners; coordinate repair/RMA when required.
• Enrol, configure, and troubleshoot endpoints using the endpoint-management platform (MDM) in line with policy.
• Reimage/re-enrol devices to restore compliance or during tech refresh.

3. User Onboarding & Offboarding (Identity & Access)

• Execute standard account and access tasks in the collaboration/identity suite via runbooks (joiners, movers, leavers).
• Conduct IT onboarding for productivity and collaboration tools.
• Secure offboarding: disable accounts, revoke sessions/MFA as required, reclaim licenses, back up user data per SOP, and wipe/re-provision devices.

4. Documentation & Reporting

• Document technical issues, resolutions, and maintenance activities.
• Prepare periodic IT support reports for management review.
• Maintain updated records of configurations, procedures, and user manuals.

5. Daily & Weekly Operations

• Monitor endpoint compliance (encryption, patch status, MDM policies) and perform basic network health checks (Wi-Fi/printing/meeting rooms).
• Maintain the IT asset register and accurate device/user records.
• Surface recurring issues and propose quick fixes; keep end-user knowledge-base articles current.

6. General IT Support

• Perform basic connectivity triage (device/app/Wi-Fi symptoms); escalate persistent LAN/VPN issues to L2/L3 with clear notes.
• Provide on-site support across MTFA locations and events when needed.

Core Skills

• Comfortable using computers and smartphones (installing apps, basic settings, printing).
• Clear, friendly communication and strong customer-service mindset.
• Structured problem-solving: identify the issue, follow steps, document what you tried, confirm resolution.
• Able to learn new digital tools quickly; follow checklists/runbooks accurately.
• Good record-keeping and documentation (notes, guides, simple screenshots).
• Team player who can manage priorities and follow up until tasks are closed.

Qualifications & Requirements

• ITE or Diploma in any discipline (or equivalent experience).
• IT experience useful but not required — fresh grads welcome; training provided.

Nice to have (we’ll train if you don’t have these yet)

• Basics of user accounts and shared folders/resources.
• Familiarity with ticketing/helpdesk tools and remote support.
• Simple network triage: distinguish device/app vs. network issues; check IP/config; run a quick connectivity test (e.g., ping/speed).
• Comfort with office productivity tools (docs, spreadsheets, slides).
• Curiosity to learn new technologies and simple automation (e.g., following a script or template) to improve repeatable tasks.

Working Conditions

• May require occasional after-hours or weekend support for system maintenance or urgent troubleshooting.
• Some travel between different work sites may be required.

PDPA Notice: By submitting your application, you acknowledge that you have read and agree to our Privacy Policy (https://www.mtfa.org/privacy-policy) regarding the collection, use, and disclosure of your personal data.

We are seeking an experienced Senior Customer Success Executive to lead our patient service team. You will be responsible for delivering an exceptional patient experience, optimizing clinic operations, and mentoring your team to achieve service and revenue goals.

Key Responsibilities

• Patient Experience & Operations: Act as the primary patient contact, managing appointments and patient flow to ensure a seamless experience and optimize clinic efficiency.
• Team Leadership: Lead, mentor, and develop the customer success team, overseeing their performance, training, and professional growth.
• Revenue & Growth: Proactively promote and cross-sell clinic services to enhance patient value and meet revenue targets.
• Reporting & Compliance: Maintain accurate patient records, generate performance reports, and ensure adherence to data privacy regulations.
• Perform other duties as assigned by Management.

Job Requirements

• Minimum of 5 years in a customer-facing role, preferably in healthcare, retail, or hospitality.
• Proven experience in leading, mentoring, and managing a team.
• A strong customer-centric and sales-oriented mindset with excellent interpersonal skills.
• Exceptional organizational ability, with a talent for multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and Google Suite.
• Passion for the healthcare or TCM industry is a strong advantage.
• Immediate or short-notice availability is highly preferred.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.