Total 3,311 Others/Any job vacancies

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Scope:

IT Operations & User Support

• Act as first point of contact for IT service requests and incidents.

• Perform basic troubleshooting for common user issues (access, applications, devices).

• Support onboarding and offboarding activities by following provided SOPs and checklists.

• Coordinate with team and vendors for issue resolution.

• Update IT service desk tickets and operational records.

IT Administration & Finance Support

• Track IT invoices, payment status, and chargebacks using defined templates or systems.

• Coordinate with Finance and vendors on billing follow-ups.

• Maintain IT administrative records for audit and compliance purposes.

• Operate automated admin workflows (e.g. reminders, status updates, reports).

SharePoint Online – Site Build & Operations

• Create new SharePoint Online sites (communication or team sites) based on provided standards and examples.

• Set up document libraries, lists, pages, navigation, and access permissions.

• Maintain SharePoint site content, permissions, and basic settings.

• Support users with basic SharePoint usage and content organization.

Power Automate – Workflow Implementation

• Create new Power Automate workflows by adapting existing flows or approved patterns.

• Build simple automations linked to SharePoint (notifications, approvals, reminders).

• Modify and enhance existing workflows.

• Perform basic testing and documentation of workflows.

Cybersecurity Awareness

• Follow security best practices when handling systems and data.

• Escalate suspected phishing or security incidents.

• Support basic security enforcement activities as instructed.

• Assist with ad‑hoc IT‑related tasks or improvement initiatives that support IT operations and internal process automation, as required.

Requirements

• Diploma in IT, Computer Science, or related field.

• Working knowledge of Microsoft 365 (Outlook, Teams, SharePoint Online).

• Exposure to creating SharePoint sites, libraries, or pages

• Exposure to building or modifying simple Power Automate workflows

• Ability to travel within Asia Pacific as required for regional projects and subsidiary support.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

Job Description

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements:

• Diploma in Computer Science, Information Technology, or a related field
• At least 1 year of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Strong organizational and time-management skills
• Self-motivated and proactive

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Job Description:

1. Provide first-level onsite or remote IT support for hardware, software, network, and application-related Issues.

2. Support site offices with IT-related matters, including procurement, installation, configuration, and troubleshooting of IT equipment.

3. Liaise with vendors and suppliers for the procurement, repair, maintenance, and payment of IT equipment and services.

4. Maintain and regularly update the IT asset inventory to ensure accuracy, accountability, and resource availability.

5. Manage user accounts, including user onboarding/offboarding, creation, modification, deletion, access permissions, and backup of critical data (e.g., DingTalk, file servers and VPN access).

6. Monitor security systems to detect unauthorized access and respond appropriately to threats.

Job Requirements:

1. Diploma / Certificate in Computer Tech or IT related discipline

2. Knowledge of computer (both laptop and desktop) including IT helpdesk support

3. Basic knowledge of windows Server and networking, tcp/ip, etc.

4. Able to work independently and minimal supervision (investigative/research to resolve problem, etc.)

We are looking for a motivated and service-oriented IT Specialist to provide first-level technical support and ensure smooth operation of business applications and IT systems. This role is ideal for candidates who enjoy troubleshooting, supporting users, and working with IT infrastructure.

Key Responsibilities

• Provide first-level IT support for hardware, software, printers, mobile devices, network issues, and business applications.
• Troubleshoot and resolve technical issues promptly, escalating when necessary.
• Support and maintain IT infrastructure, including systems, servers, Wi-Fi, CCTV, and IP telephony.
• Manage user accounts, access rights, and system configurations.
• Handle software installation, updates, and patching.
• Maintain IT asset inventory and respond to service requests in a timely manner.

Requirements

• ITE or Diploma in Information Technology, Computer Science, or a related field.
• Fresh graduates are welcome; 1 year of IT support or helpdesk experience is an advantage.
• Basic knowledge of hardware troubleshooting and cybersecurity practices.
• Strong problem-solving skills and ability to work independently.
• Good communication and interpersonal skills with a customer-focused mindset.

Why Join Us

• Opportunity to gain hands-on experience across diverse IT systems and technologies.
• Supportive team environment with growth potential.
• Exposure to both infrastructure and business applications support.

Shape the Future of Health with Us

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

Responsibilities:

• Serve as the first point of contact for IT support, providing Level 1 and basic Level 2 helpdesk services (on-site and remote) to end users for hardware, software, network, and application-related issues.
• Provide daily support for the Group’s IT infrastructure, including desktops/laptops, network, telephone, security, business applications, and system reliability.
• Administer and manage Active Directory accounts, Office 365 user access, printer accounts, and IT ticketing systems.
• Support deployment and management of software applications and solutions for both new and existing users.
• Assist in system performance monitoring to ensure stability and uptime.
• Oversee user onboarding and offboarding processes, ensuring appropriate access provisioning and IT equipment setup/retrieval.
• Maintain and update IT administrative documentation, including user accounts, asset tracking, loan records, and network diagrams.
• Track and manage IT inventory, including procurement, deployment, and audits of IT assets.
• Troubleshoot issues related to Windows 10/11 (boot errors, updates, user profiles, etc.) and end-user devices (laptops, desktops, printers, IP phones, softphones).
• Support and conduct internal training on systems, Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint), and IT security awareness.
• Ensure compliance with company IT policies, procedures, and cybersecurity practices (e.g., antivirus, password policies, data protection).
• Recommend improvements to existing IT processes, SOPs, and work instructions.
• Provide ad-hoc and after-hours IT support during outages, system upgrades, or preventive maintenance when required.

Qualifications and Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
• At least 2–3 years of relevant hands-on experience in IT support, preferably in a corporate environment.
• Strong troubleshooting skills in hardware, operating systems, user software (especially Microsoft 365), and general end-user support.
• Proficient in IT ticketing systems, asset management, and service documentation.
• Familiarity with LAN/Wi-Fi network troubleshooting and basic network support.
• Working knowledge of IT security awareness, antivirus solutions, and data protection measures.
• Proficient in Windows 10/11 administration and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Self-motivated, proactive, and able to manage multiple tasks effectively.
• Strong interpersonal and communication skills with a customer-service mindset.

Introduction

You will join a financial services organization, leading the enterprise technology operations across all functions including infrastructure, applications, end-user computing, cybersecurity, while supporting the organization’s evolving AI and modernization initiatives.

Responsibilities

The IT Manager will oversee day-to-day IT operations and serve as the primary escalation point for technology-related matters across the business. The role covers infrastructure management, enterprise applications, workplace technology and end-user support, while ensuring stable and secure IT operations. The successful candidate will also drive technology initiatives across application integration, SaaS platforms, and data environments, while managing external vendors. In addition, the role will oversee cybersecurity governance, IT risk management, disaster recovery planning, and business continuity testing to support operational resilience. Other responsibility includes evaluating emerging AI tools and supporting AI adoption initiatives across the organization.

Requirements

The ideal candidate will hold a degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline, with at least 10 years of relevant experience in IT leadership or enterprise technology management. Candidates should demonstrate strong exposure across infrastructure, enterprise applications, cybersecurity, IT operations, and vendor management. Prior experience within the financial services sector will be advantageous. The role requires strong stakeholder management and communication skills, with the ability to engage effectively across both technical and non-technical teams. Experience managing IT governance, operational risk, budgeting, and technology transformation initiatives will be highly regarded.

To apply, please apply directly or submit your resume to Claudia at cd@kerryconsulting.com. We regret that only shortlisted candidates will be notified.

License No: 16S8060 / Registration No: R26161178

Job Requirement

• Min Dip in Computer Studies/Information Technology or equivalent with min 1 year experience
• Good working experience or knowledge of PC, Notebook, Server and Networking

Job Responsibilities:

• Provide IT support and technical assistance to all end-usere and Server support (diagnosing and resolving of hardware and software problems)
• Knowledge in SQL. VB
• Able to work independently with minimal supervisor
• Other administriative duties when required

This position work a 5-day work week.

Duration: July - 3-6 months or longer

Working days: 2-3 days per week

Working hours: 9am to 6pm

Location: 29 Tai Seng Avenue, #03-02 Singapore 534119 / required to travel to the atrium for setup

Job Summary

You will administer and support Microsoft Dynamics 365 Business Central and LS Retail systems, manage IT infrastructure, and coordinate vendor and project activities to ensure seamless ERP and retail system operations aligned with business needs.

Responsibilities

ERP & Retail System Support

• Administer and provide first and second-level support for Microsoft Dynamics 365 Business Central and LS Retail to resolve system issues efficiently
• Customize and configure Business Central reports and workflows to meet evolving business requirements
• Monitor ERP and POS system performance to identify and troubleshoot technical problems promptly
• Coordinate with vendors for system upgrades, patches, and new module rollouts to maintain optimal functionality
• Collaborate with finance, operations, and retail teams to align ERP capabilities with business processes

Infrastructure Support

• Manage and maintain servers, networks, cloud environments (e.g., Azure), and security tools to ensure IT infrastructure stability
• Monitor system backups and coordinate disaster recovery testing with hosting vendors to safeguard data integrity
• Assist in deploying new hardware, software, and network technologies to support business growth
• Respond to security alerts and enforce data protection compliance to maintain system security
• Coordinate and assist in Atrium POS setup to support retail operations

Project & Vendor Management

• Participate in cross-functional IT and digital transformation projects to drive business innovation
• Liaise with external vendors and service providers for software implementation, support, and license management to ensure service continuity
• Document systems, processes, and user guides to facilitate knowledge sharing and user adoption
• Compile and present data in tables, graphs, and written reports to support decision-making
• Update data and generate reports to maintain accurate business information
• Perform administrative tasks including data input, documentation preparation, meeting scheduling, and travel arrangements to support team efficiency
• Provide support for ad-hoc duties as assigned to meet dynamic business needs

EALicense No: 19C9682

EAPersonnel No: R25158687

EAPersonnel Name: Gladys Teo

Job Summary

We are seeking a motivated and detail-oriented IT Engineer to support our IT infrastructure and assist with day-to-day technical operations. Candidate is expected to have hands-on experience in systems, networks, and user support.

Key Responsibilities

• Provide first-line technical support to users (hardware, software, and network issues)
• Install, configure, and maintain computer systems, printers, and peripherals
• Assist in setting up and maintaining networks (LAN/Wi-Fi)
• Monitor system performance and troubleshoot basic issues
• Support software installations, updates, and patches
• Maintain IT documentation and inventory records
• Assist senior IT staff with projects and system upgrades
• Follow IT security policies and report potential risks

Required Skills & Qualifications

• Experience in computer hardware and operating systems (Windows, macOS, or Linux)
• Familiarity with networking fundamentals (IP addresses, routers, switches)
• Knowledge in software applications and troubleshooting
• Good problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies

Job Descriptions:

• Participate in the implementation and delivery of telecommunications software projects.
  
• Provide technical support services, including system configuration, business operations support, and system upgrade activities.
  
• Deliver Level 2 and Level 3 technical support to both existing and new customers, ensuring timely issue resolution.
  
• Prepare test plans, develop test cases, and execute testing activities across various project phases to ensure system quality and performance.
  
• Coordinate with external parties, vendors, and stakeholders to support system integration, issue investigation, and troubleshooting activities.
  
• Perform any other duties and responsibilities as assigned by the Project Manager.

Job Requirements:

• Bachelor's Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related discipline.
  
• Proficiency in at least one of the following technical areas: databases (MySQL, PL/SQL), Linux, Python, or Shell scripting.
  
• Prior experience in telecommunications BSS (Business Support Systems) projects will be an advantage.
• Strong analytical and problem-solving abilities, with a proactive mindset and customer-focused approach.
  
• Self-motivated team player with the ability to work independently and manage responsibilities effectively.

Role Overview:
Deskside Administrator shall deliver friendly, hands‑on support to end users. This is an entry‑level role where he/she will respond to incidents and service requests, troubleshoot common hardware and software problems, assist with device setup/imaging and lifecycle activities, and perform basic user administration tasks (password resets, access requests) following established SOPs. He/She will escalate complex issues to senior staff, help maintain asset records, update simple documentation, and communicate clearly with users and team members to ensure timely resolution.

Key Responsibilities:
1) End-User Support

• Provide basic deskside and onsite support for desktops, laptops, printers, and peripherals
• Respond to IT incidents and service requests logged via the service desk system
• Troubleshoot common hardware and software issues under guidance
• Support Microsoft Windows operating systems and standard office applications
• Escalate unresolved issues to senior engineers or specialist teams

2) Device Setup & Maintenance

• Assist with setup, installation, and replacement of end-user devices
• Support device imaging and configuration following standard procedures
• Help maintain IT asset records and inventory tracking
• Assist with user onboarding and offboarding activities

3) User Administration

• Support basic user account activities such as password resets and access requests
• Follow defined IT security and access procedures

4) Documentation & Operations

• Follow standard operating procedures (SOPs) and support guidelines
• Assist in updating user guides and basic documentation

5) Customer Service

• Provide friendly, professional, and responsive support to users
• Communicate clearly with users on issue progress and resolution
• Work collaboratively with IT team members

Requirements:

• ITE or Diploma in Information Technology or related discipline
• Preferably 2 years of experience in IT support or helpdesk role (fresh graduates welcome)
• Internship or school project experience in IT support is an advantage
• Basic knowledge of Microsoft Windows 10 / 11
• Familiarity with Microsoft Office applications
• Understanding of desktop and laptop hardware
• Basic knowledge of printers and connectivity issues
• Willingness to learn and take guidance
• Good communication and interpersonal skills
• Customer-oriented mindset
• Responsible, reliable, and team-oriented
• Office hours with occasional after-hours support required
• Entry-level IT certifications such as CompTIA, Microsoft Fundamentals, or ITIL Foundation will be advantageous

[Job ID: 1631337]

Job Summary:

Provide end-to-end IT support and infrastructure management, ensuring seamless operations across systems, networks, and cloud platforms.

Responsibilities:

• Provide first-level technical support for user issues and IT incidents.
• Manage and resolve user support tickets and change requests related to ERP systems.
• Administer and troubleshoot desktops, laptops, virtualization environments, network switches, and VoIP systems.
• Perform infrastructure patching, system updates, and routine maintenance.
• Support and manage Microsoft 365 and Azure cloud services.
• Administer next-generation endpoint security solutions.
• Deploy, configure, maintain, and troubleshoot IT hardware and devices.
• Maintain accurate and up-to-date IT documentation.
• Liaise with vendors for IT procurement and related services.
• Manage onboarding and offboarding processes, including system access and device allocation.
• Oversee website maintenance and troubleshoot related issues.
• Support IT project implementation and execution as assigned.

Requirements:

• Diploma or Degree in Information Technology or a related field.
• 3–5 years of experience in IT support and system administration.
• Strong knowledge of Windows environments, Microsoft 365, networking fundamentals, and endpoint management.
• Hands-on, proactive individual with a positive attitude and willingness to learn.
• Good communication, problem-solving, and teamwork skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Self-motivated, dependable, and capable of working independently.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Zoe Lang Zhen Zhen

EA Personnel Registration Number: R23117353

EA License No.: 07C5771

Summary:

In this role, you will help ensure that vulnerabilities and exposures across our environment are identified, validated, and remediated in a timely manner. You will work closely with system owners and report findings, helping to keep our risk posture visible and well-managed.

Job Scope

Attack Surface Monitoring, Vulnerability Scanning, and Triage

• Monitor and triage findings surfaced by our Attack Surface Management (ASM) and Vulnerability Management tools
• Assess each finding for validity, severity, and exploitability before escalating or acting on it
• Distinguish genuine exposures from false positives and contextualise findings against our asset inventory
• Prioritise remediation efforts based on risk
• Remediation Workflow Management
• Work with system owners to follow up on outstanding findings
• Track remediation progress and ensure findings are resolved in a timely manner
• Manage exceptions and risk acceptance where remediation is not immediately feasible
• Communicate clearly with non-technical stakeholders, translating technical findings into actionable guidance

Reporting & Insights

• Consolidate vulnerability data and remediation metrics for reporting
• Identify trends and surface systemic issues across the organisation's attack surface and internal asset landscape
• Provide recommendations to improve our overall exposure management programme

Process Improvement

• Contribute to the refinement of ASM and vulnerability management processes, tooling configurations, and escalation playbooks over time
• Support the development and maintenance of vulnerability management policies, standards, and procedures in alignment with industry best practices

Prerequisites

• Bachelor’s Degree in Computer Science/Information Security or equivalent
• Professional certifications, including GWEB, OSCP, CRISC, CISA or other relevant certifications will be preferred
• Preferably 5 years of experience in a relevant cybersecurity function, such as vulnerability management, attack surface management, security operations, or IT risk
• Strong understanding of cybersecurity concepts, particularly around vulnerability management, patch management, common vulnerability scoring frameworks (eg CVSS), and external-facing attack surface risks
• Familiarity with ASM or vulnerability management tools (such as Tenable, Qualys, Censys, or similar)
• Proficiency in programming languages such as Python will be advantageous
• Strong analytical and judgement skills, with the ability to think critically and make sound recommendations
• Good communication and interpersonal skills, with the ability to multitask, prioritise, and translate technical findings
• Meticulous, with a high degree of integrity, initiative, and energy

Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring across all regions.

Delivery experience on medium to large scale projects.

Key Responsibilities

Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML will be nice to have.

• AML/KYC Transaction Monitoring Experience (Actimize, Evidentzy, Net Reveal, Detica)

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements:

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit to www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Senior Account Manager (IT Logistics)

Salary:

$5k - $6k (subjected to experience)

Job responsibilities:

• Own your portfolio of IT vertical accounts end-to-end on the commercial side: relationships, rates, scope, escalations and growth.
• Take over accounts from senior team members during first months through a structured handover and becoming customer's designated commercial point of contact within the 90 days.
• Receive newly won accounts from our business development team and onboard them properly – quickly assigning ownership, introducing the team, and putting a maintenance plan in place.
• Drive account growth by identifying opportunities for service expansion across new lanes, regions, and value-added offerings such as IOR/EOR and ITAD services.
• Monitor account profitability by managing pricing, controlling scope changes, and following up on billing and outstanding payments.
• Work closely with Operations and SOE teams to prepare quotations and ensure smooth service delivery.
• Track and report account performance, including revenue, sales opportunities, and upcoming workload.

Job Requirements:

• At least 5 years of account management experience in freight forwarding, logistics, or supply chain.
• Exposure to IT logistics, IOR/EOR or value-added services is preferred.
• Strong client-facing and stakeholder management skills, with the ability to confidently handle discussions, negotiations, and issue resolution.
• Strong commercial acumen with a good understanding of pricing, margins, contracts, and commercial negotiations.
• Highly organised and detail-oriented, with the ability to manage multiple accounts, maintain accurate CRM records, and deliver reliable forecasts.
• Willing to learn and grow within the IT logistics industry, with the potential to take on leadership responsibilities in the future.

Location: Telok Ayer

Working hours: Mon - Fri, 9am - 6pm

For more information or interested candidates, please reach out via WhatsApp to 96303439 or gwen@lightverse.com.sg

EA License No. : 22C0937

EA Personnel No. : R23118390 (Gwen Lim)

Job Responsibilities

• Participate in the analysis, design, development, documentation, testing, and maintenance of enterprise-level software applications.
  
• Conduct unit, integration, functional, and non-functional testing to ensure software quality, stability, and performance.
  
• Investigate, troubleshoot, and resolve application-related issues in production environments within agreed timelines.
  
• Review existing systems and implement enhancements, updates, or new functionalities to improve overall system performance and user experience.
  
• Collaborate with stakeholders and team members during requirements gathering, solution design, and technical review discussions, providing constructive technical recommendations.
  
• Prepare, update, and maintain comprehensive technical documentation to support development and operational activities.
  
• Contribute to project planning activities, including effort estimation, task scheduling, and milestone tracking to ensure timely project delivery.
  
• Independently manage assigned tasks while maintaining effective communication and coordination with project stakeholders and team members.
  
• Proactively identify opportunities for system improvements and recommend enhancements to optimise efficiency and functionality.
  
• Undertake any other duties and responsibilities assigned by the immediate supervisor or management as required.

Job Requirements

• Bachelor’s degree or above in Computer Science, Software Engineering, or related fields.
  
• At least 5 years of hands-on experience in Java development, have some experience in team management.
  
• Proficient in Java web frameworks such as Spring MVC and familiar with RESTful APIs and Web Services.
  
• Familiar with HTML, CSS, JavaScript, and related front-end technologies.
  
• Experience with Oracle or MySQL databases.
  
• Familiar with version control tools such as Git or SVN.
  
• Experience with Spring Boot, RocketMQ, and Redis will be an advantage.
  
• Knowledge of BSS/OSS systems in the telecommunications industry is preferred.
  
• Strong problem-solving, analytical, and debugging skills.
• Proactive, detail-oriented, and able to work both independently and collaboratively in a multicultural team environment.

Key Responsibilities

• Conduct periodic KYC/CDD reviews for clients and financial intermediaries

• Perform independent assessments of account structures, Source of Wealth (SOW) and Source of Funds (SOF)

• Work with Front Office to address review gaps and red flags within deadlines

• Track AML exit cases related to financial crime and reputational risk

• Coordinate cross-functional working groups (Compliance, Operations, Technology, Front Office)

• Support Client Lifecycle Management Target Operating Model (TOM) initiatives

• Develop SOPs, process flows, training materials, and documentation

• Conduct training for Front Office on AML policies and changes

• Prepare management reports and support ad-hoc initiatives

Requirements

• Degree in Accountancy, Finance, Business Administration, or equivalent

• 2–3 years’ experience in AML/KYC, compliance, or controls within banking

• Strong knowledge of AML risks (PEP, sanctions, reputational risk)

• Familiarity with MAS, HKMA, FATF, Wolfsberg standards

• Understanding of banking products and account structures

• Strong analytical, project management, and communication skills

• Proficient in MS Office (Excel, Word, PowerPoint)

• Knowledge of VBA, Power BI, JIRA, or Agile tools is an advantage

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

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Main Responsibilities:

• Calculate and invoice demurrage and voyage-related claims incurred for each voyage, promptly with required documentation in accordance with the terms and conditions of the governing charter party
• Negotiate effectively to pursue collections of outstanding demurrages and claims escalation
• Liaise with Shipping Operators and/ or Master and/ or Agent for missing information or documentation and follow up proactively
• Record demurrage and claims and ensure compliance with electronic filing process
• Prepare weekly and monthly demurrage reports Track, highlight and provide feedback on unfavourable clauses to Freight Traders
• Develop solid relationships with internal and external stakeholders in order to maintain smooth collection of outstanding claims, including traveling to meet external stakeholders, if necessary
• Collate relevant correspondences for Legal Counsel or P&I Club review on claims that need to be turned over for legal recovery
• Evaluate validity of claims and take initiative to stay updated on new rulings, new clauses, how Charter party provisions are changing, etc. through seminars and relevant industry events

Requirements:

• Minimum 5 years of relevant working experience in the Tanker or Oil & Gas Trading industry.
• Strong understanding of the various charter parties, commercial contracts, laytime and demurrage provisions and the terminology associated with the petroleum industry.
• Strong understanding of all time-related and post-deal claims.
• Strong analytical and communication skills Self-motivated, Positive minded, Resolution focused.
• Good knowledge of Shipping Operations and/or Law.

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

• Minimum 2 years of experience in an EDI Analyst or related role.

• Basic understanding of EDI standards, particularly UN/EDIFACT.

• Basic knowledge of EDI communication protocols such as SFTP, and AS2.

• Experience in the Shipping or Logistics industry is an advantage.

• Hands-on experience with IBM ITX (IBM Transformation Extender) is a plus.

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst to support operational systems and business processes within a large-scale attractions and entertainment environment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across attractions-related applications and platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate operational needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between operations users and technical teams

Operations Systems Support

• Support attractions operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support ticketing, guest operations, scheduling, access control, or related operational workflows
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support system testing, deployment, and post-implementation activities
• Participate in defect analysis, root cause investigation, and incident resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support training and knowledge transfer activities for business users

Stakeholder Management

• Coordinate with operations teams, vendors, and internal IT stakeholders
• Provide regular updates on project progress, risks, and operational issues
• Support continuous improvement initiatives across attractions operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and business applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in attractions, hospitality, entertainment, or large-scale operations environments
• Exposure to ticketing, access management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability