About EMA Travel

EMA Travel is EMAGlobal’s new B2B travel concierge platform, integrating corporate travel booking with EMA’s existing medical assistance, security response, and JourneyShield insurance infrastructure. We serve corporate clients, premium travelers, and institutional accounts who need more than a ticket — they need a protected journey.

This is a founding operational hire. You will build and own the travel agency operating engine that allows Chiron to scale, while EMA’s 24/7 assistance centres in Malaysia handle medical and security case operations.

The Role

We are looking for an experienced Travel Agency Operations Manager to lead day-to-day booking operations, vendor relationships, and service delivery for EMA's corporate and premium clients.

This is not a call centre or case management role — those functions sit with EMA’s existing assistance centres in Malaysia. This role is focused on the travel agency side of the business: ticketing, GDS operations, supplier relationships, booking quality, and client servicing standards.

You will be the operational back bone that turns EMA Travel from a concept into a functioning, professional travel agency — and you’ll work closely with the founder to shape processes from day one.

Key Responsibilities

Travel Agency Operations

•    Own end-to-end booking operations: flights, hotels, ground transport, and ancillary services

•    Manage GDS systems and ticketing infrastructure (e.g. Amadeus, Sabre, or Galileo)

•    Ensure booking accuracy, fare optimisation, and adherence to corporate travel policies

•    Establish and maintain SOPs for booking, rebooking, cancellations, and refunds

Vendor& Supplier Management

•    Negotiate and manage relationships with airlines, hotels, ground transport providers, and consolidators

•    Source competitive net fares and corporate rates to protect margin

•    Manage relationships with the GDS provider and any travel technology vendors

Client Service Delivery

•    Define and uphold service standards for corporate and premium clients

•    Act as the operational escalation point for booking-related client issues

•    Work with the founder on onboarding new corporate accounts operationally (travel policies, billing setup, reporting)

Cross-Functional Coordination with EMA Malaysia Assistance Centres

•    Build the operating handoff between travel bookings and EMA’s 24/7 assistance/case management teams in Malaysia

•    Ensure Journey Shield insurance is correctly attached and documented on every booking

•    Define clear escalation protocols for when a travel disruption becomes a medical or security case

Process& Systems Build

•    Design booking workflows, quality controls, and reporting dashboards from scratch

•    Recommend and help implement any travel booking tools or platforms needed to scale

•    Track key operational metrics: booking volume, insurance attachment rate, error rates, turnaround times

Compliance& Licensing

•    Ensure the agency operates in compliance with IATA/travel agency licensing requirements

•    Maintain accurate financial and booking records for audit and reporting purposes

Requirements

Essential

•    Minimum 5+ years’ experience in travel agency operations, with demonstrated experience managing a travel agency or a travel agency operations team (not just working within one)

•    Strong working knowledge of GDS systems (Amadeus, Sabre, Galileo, or equivalent)

•    Proven experience managing airline, hotel, and ground transport supplier relationships

•    Experience with corporate/B2B travel accounts, not purely leisure/retail

•    Strong understanding of travel agency licensing, IATA accreditation, and ticketing compliance

•    Comfortable operating in a lean, founder- led start up environment — building processes from scratch rather than inheriting them

Preferred

•    Experience integrating travel insurance products into booking workflows

•    Prior exposure to corporate duty-of-care, travel risk management, or medical/security assistance services

•    Experience working with or alongside a call center /24/7 operations team

•    Regional experience across Singapore, Malaysia, or wider Southeast Asia

Personal Attributes

•    Builder mentality — energised by setting up something new, not just running something established

•    High attention to detail; travel bookings and insurance attachment leave no room for error

•    Strong vendor negotiation instincts and commercial awareness of margin

•    Comfortable working cross-functionally with medical/security operations teams who are not travel specialists

What Success Looks Like (First 6Months)

•    Booking operations, SOPs, and quality controls fully documented and running

•    Clear, tested handoff process between EMA bookings and EMA Malaysia assistance centres

•    100% Journey Shield insurance attachment rate on eligible bookings

•    First 3–5 pilot corporate accounts onboarded and serviced to a professional standard

•    Supplier/vendor agreements in place for core airlines, hotels, and ground transport

Why Join EMA GLOBAL

•    Ground-floor opportunity to build the operating back bone of a new, well-capitalised venture

•    Backed by EMA Global’s 20+ years of medical and security assistance infrastructure across 140+ countries

•    Direct line to the founder — high ownership, high visibility, real influence on how the business is built

•    Clear path to growing into a larger operations leadership role as EMA scales regionally

• Assist the Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.
• Cooperative with management to roll out promotion, package, event, etc

Requirement:

• At least 3 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient daily operations
• Manage day-to-day operations, leading the operations team and department to achieve strategic goals
• Ensure organizational processes comply with legal regulations and industry standards
• Uphold and enforce health and safety guidelines across all operational activities
• Monitor employee and team performance by providing coaching, training, and constructive feedback to drive improvement
• Manage budgets, forecast financial needs, and allocate resources effectively to meet organizational objectives
• Collaborate cross-departmentally to align operational activities with company goals
• Cultivate and maintain strong relationships with vendors and suppliers to support business needs
• Negotiate contracts with suppliers and vendors to secure favorable pricing and terms
• Optimize business travel processes by securing corporate rates, automating expense reports, and ensuring compliance
• Implement quality assurance measures for products and services, monitoring production KPIs to maintain standards
• Enhance customer service quality to improve satisfaction and loyalty
• Analyze operational data to identify opportunities for process improvements and cost savings
• Manage supply chain processes including inventory, production, sales, and sourcing to ensure smooth operations
• Optimize workflows and processes to increase efficiency and reduce costs
• Monitor manufacturing processes to ensure production of high-quality products
• Oversee staffing plans, recruitment, and training to build a capable operations team
• Report regularly on operational efficiency and quality standards to senior management
• Foster innovation and productivity by facilitating effective communication across teams
• Stay updated on industry trends and best practices to continuously improve operations
• Integrate new technologies and business processes to enhance operational performance
• Maintain service operations to ensure long-term sustainability
• Develop and lead conflict-resolution programs to manage and resolve workplace conflicts effectively

Workshop Manager

Job Description

· Build and develop customer relationships through the provision of excellent customer service and meeting client needs.

· Development of Procedures, detailed Engineering calculations, drawing and specifications.

· Ensure smooth operation of workshop and services including overseeing of workmanship, managing staff and equipment, completing required documentation and fulfilling all customer orders.

· Lead, supervise and monitor the workshop performance and customer satisfaction, take corrective measures as needed.

· Responsible for managing the workshop's income, costs and expenditure.

Requirements

· Min. 10 years’ experience in related areas, and 5 years in management level in a MNC manufacturing environment.

· University Degree in Mechanical, Electrical, Automation, Industrial Engineering, a Master or MBA program is preferred.

. Good Working Knowledge in Marine Engine overhauling Procedures

· Process-driven and able to face challenges to meet customer’s expectation on service and quality.

· Strong leadership and results oriented.

Position Summary

The General Manager is responsible for overseeing the overall operations and business development of the company. The role focuses on ensuring efficient service delivery, maintaining customer relationships, driving business growth, and implementing operational strategies to enhance productivity and service quality.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and execute business strategies to achieve the company's growth objectives.
• Identify new business opportunities and expand the company's customer base.
• Build and maintain relationships with clients, business partners, and key stakeholders.
• Monitor market trends and industry developments to improve competitiveness and service offerings.

2. Operations Management

• Oversee daily operations to ensure effective deployment of manpower and resources.
• Establish and implement operational policies, procedures, and service standards.
• Monitor project execution and ensure contractual obligations are fulfilled.
• Resolve operational challenges and implement continuous improvement initiatives.
• Coordinate with supervisors and site personnel to optimize productivity and efficiency.

3. Customer and Contract Management

• Manage key accounts and maintain strong customer relationships.
• Conduct regular meetings with clients to ensure service quality and customer satisfaction.
• Address customer concerns and oversee timely resolution of operational issues.
• Participate in contract negotiations, renewals, and service enhancement initiatives.

4. Quality Assurance and Compliance

• Ensure all cleaning services are performed according to established quality standards.
• Monitor compliance with workplace safety requirements and industry regulations.
• Implement quality control procedures and service performance reviews.
• Promote continuous improvement and operational excellence across all service sites.

5. Procurement and Resource Planning

• Oversee procurement and utilization of cleaning equipment, machinery, and consumables.
• Evaluate suppliers and coordinate procurement activities to support operational requirements.
• Ensure optimal use of resources and inventory to support service delivery.

Company Overview

SJ 4 PTE. LTD is a leading spa and wellness group inSingapore, dedicated to enhancing holistic well-being through innovativetherapies, exceptional service, and a nurturing environment. We pride ourselveson cultivating a supportive workplace culture that empowers our team to deliverpremium wellness experiences to our clients.

Role Overview

We are seeking a dynamic and experienced Human Resources Manager to join our leadership team. The HR Manager will oversee the fullspectrum of HR functions, ensuring alignment with business goals whilefostering a positive and engaging workplace culture. This role will be pivotalin strengthening Joyre’s talent capabilities, driving employee engagement, andsupporting the company’s continued growth in the spa and wellness industry.

Key Responsibilities

• Lead and manage end-to-end HR operations, including recruitment, onboarding, performance management, training & development, employee relations, and exit management.
• Develop and implement HR policies, procedures, and programs that comply with Singapore employment laws and MOM regulations.
• Partner with department heads to identify manpower needs and build a sustainable talent pipeline for operational and leadership roles.
• Drive employee engagement initiatives to enhance staff morale, retention, and workplace culture.
• Oversee compensation and benefits administration, ensuring internal equity and market competitiveness.
• Manage disciplinary matters, grievances, and conflict resolution in a fair and timely manner.
• Provide HR analytics, reporting, and insights to support strategic decision-making.
• Promote learning and development opportunities to upskill employees and support career progression.
• Champion wellness, diversity, and inclusion in alignment with the company’s brand values.

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of progressive HR experience, preferably in the service, retail, hospitality, or spa & wellness industry.
• Strong knowledge of Singapore employment laws, HR policies, and MOM regulations.
• Proven experience in talent acquisition, employee relations, and performance management.
• Familiar with compensation & benefits practices and HR systems.
• Excellent interpersonal, communication, and leadership skills.
• Strong problem-solving, decision-making, and conflict resolution abilities.
• Ability to work independently in a fast-paced, dynamic environment.
• HR certification (e.g., SHRM-CP, PHR, IHRP) will be an added advantage.

Key Competencies

• Strategic HR Leadership – Ability to align HR initiatives with business strategy.
• People-Oriented – Empathy and emotional intelligence in managing employee needs.
• Results-Driven – Focused on achieving HR and organizational goals.
• Adaptability – Comfortable in managing change and evolving industry trends.
• Collaboration – Strong team player with the ability to influence stakeholders.

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.

Overview:

This isn’t your average marketing role. As Marketing Manager at IMBA, you will help shape how audiences experience our exhibitions, programmes, venue activations, and brand universe. Beyond running campaigns, you’ll play a key role in building cultural relevance, audience engagement, and commercial visibility across everything we do.

You’ll work across exhibitions, immersive experiences, public programming, partnerships, events, and venue activations, collaborating closely with creative, content, operations, and leadership teams to ensure the IMBA brand is consistently experienced both online and on-ground.

This role is ideal for someone who is highly hands-on, creatively driven, operationally strong, and excited by fast-paced execution within the arts, culture, and entertainment space.

Key Responsibilities:

Campaigns & Brand Activations

• Lead and execute 360° marketing campaigns across digital, experiential, partnerships, and on-ground channels
• Manage campaign timelines, deliverables, stakeholders, and execution flow from planning to launch
• Work closely with content, design, programming, and ops teams to ensure alignment across all activations
• Support creative ideation, campaign storytelling, and audience engagement strategies
• Ensure consistent brand positioning and messaging across all touchpoints

Social Media & Digital Presence

• Oversee IMBA’s day-to-day social media presence across platforms including Instagram, XHS, LinkedIn, and emerging channels
• Drive audience growth, engagement, and community management initiatives
• Coordinate content rollouts, scheduling, and platform strategy with the content/creative teams
• Monitor analytics and performance metrics to optimise content and campaign effectiveness

Programming, Exhibitions & Venue Activations

• Support the marketing and rollout of exhibitions, immersive experiences, workshops, public programmes, and venue activations
• Coordinate campaign communications before, during, and after events, including media previews, social coverage, partnerships, and documentation
• Work alongside programming and operations teams to ensure strong audience turnout and smooth activation execution
• Support ticketing, and venue promotional initiatives where required

Partnerships & Outreach

• Identify and develop strategic partnerships with brands, creators, media, schools, communities, and collaborators
• Support sponsorship and cross-promotional opportunities where relevant
• Maintain strong relationships with agencies, media contacts, partners, and stakeholders

Reporting & Operations

• Track and report on campaign performance, audience insights, engagement metrics, and ROI
• Support budget tracking, vendor coordination, and marketing administration where required
• Maintain organised marketing trackers, campaign decks, reports, and asset management systems

Preferred Attributes

• 2–5 years of experience in marketing, brand, communications, events, or cultural programming
• Strong interest in arts, culture, entertainment, lifestyle, or immersive experiences
• Strong copywriting, storytelling, and campaign ideation abilities
• Highly organised and able to manage multiple moving projects simultaneously
• Comfortable working in a fast-moving startup-style environment with evolving priorities
• Familiarity with social media management tools, email marketing platforms, and digital reporting tools
• Bonus: Experience with Canva, Adobe Creative Suite, photography/videography, or short-form content creation

Overview:

At IMBA, imagination leads the stage, but discipline runs the show.

The Finance Manager anchors the organisation with financial rigour, operational control, and commercial clarity. This role ensures our venue operates on strong governance foundations while enabling ambitious programming and sustainable growth.

You will safeguard accuracy, accountability, and performance across every transaction that powers the IMBA experience.

Key Responsibilities:

1. Full-Set Accounting & Reporting

• Manage full set of accounts, including GL, AP, AR, and month-end closing
• Prepare monthly management accounts with variance explanations
• Perform bank reconciliations and maintain supporting schedules
• Prepare audit schedules and liaise with external auditors

2. Revenue & Reconciliation

• Oversee daily and weekly sales reconciliation (ticketing, POS, event settlements)
• Ensure completeness and accuracy of revenue reporting
• Monitor receivables and follow up on overdue accounts
• Issue monthly statements of accounts to customers

3. Accounts Payable & Cost Control

• Review supplier invoices and ensure timely payment processing
• Reconcile supplier statements
• Monitor operational expenses and flag cost anomalies

4. Compliance & Tax

• Prepare GST submissions and support tax compliance processes
• Ensure proper documentation and record-keeping in line with statutory requirements
• Support annual audit process

5. Budget & Performance Support

• Track budget vs actual performance
• Prepare weekly sales and performance dashboards for operations
• Support management with financial data for event/programme evaluation

6. Process & Controls

• Maintain internal control processes
• Propose workflow improvements where gaps are identified
• Ensure financial documentation is properly filed and traceable

Preferred Attributes:

• Diploma/Degree in Accounting or Finance
• 4–6 years of experience handling full sets of accounts
• Experience in venue operations, events, F&B, retail, or hospitality preferred
• Strong GST knowledge and Singapore compliance familiarity.
• Strong Excel skills
• Proficiency in accounting and Microsoft Office softwares (Prior experience in Xero. Quickbook is a plus).
• Ability to meet deadlines in a fast-paced environment.

We are looking for a Restaurant Managerto lead our business. You are required to deliver quality menu and motivate ourstaff to provide excellent customer service.

Responsibilities:

·                 Coordinate daily Front of the House and Back of theHouse restaurant operations

·                 Deliver superior service and maximize customersatisfaction

·                 Respond efficiently and accurately to customercomplaints

·                 Regularly review product quality and research newvendors

·                 Organize and supervise shifts

·                 Appraise staff performance and provide feedback toimprove productivity

·                 Estimate future needs for goods, kitchen utensilsand cleaning products

·                 Ensure compliance with sanitation and safetyregulations

·                 Manage restaurant’s good image and suggest ways toimprove it

·                 Control operational costs and identify measures tocut waste

·                 Create detailed reports on weekly, monthly andannual revenues and expenses

·                 Train new and current employees on proper customerservice practices

·                 Implement policies and protocols that will maintainfuture restaurant operations 

Qualifications:

·                 Proven work experience as a Restaurant Manager

·                 Extensive food and beverage (F&B) knowledge,with ability to remember and recall ingredients and dishes to inform customersand wait staff

·                 Strong leadership, motivational and peopleskills 

·                 Proven customer service experience as a manager

Company Overview

Nuffield Dental is a rapidly growing dental group in Singapore with 11 clinics islandwide. Established in 2014, it offers comprehensive staff benefits, welfare, and training, including advanced courses for dentists in implant and cosmetic dentistry.

Job Summary

Manage and optimize paid search and social media advertising campaigns focused on healthcare services, ensuring compliance with regulations while driving measurable improvements in campaign performance and ROI.

Responsibilities

• Plan, execute, and optimize paid search campaigns across Google Ads and other search platforms to drive targeted healthcare service leads
• Conduct keyword research and develop targeted strategies specific to healthcare services to maximize campaign relevance and reach
• Manage campaign budgets and bidding strategies to optimize cost-efficiency and maximize return on ad spend
• Manage Meta advertising campaigns on Facebook and Instagram, implementing audience targeting and remarketing strategies to increase engagement and conversions
• Monitor campaign performance using key metrics such as CTR, CPC, CPL, and conversion rate, and optimize campaigns accordingly
• Conduct A/B testing on ad copy, keywords, and campaign structures to identify and implement improvements in campaign effectiveness
• Track campaign performance using Google Analytics, Google Tag Manager, and advertising platform dashboards to generate actionable insights
• Provide regular performance reports and insights to the marketing team and management to inform strategic decisions
• Collaborate with web and content teams to improve landing page performance and increase conversion rates
• Ensure all digital advertising campaigns comply with healthcare advertising regulations and internal compliance guidelines
• Perform other duties as assigned to support marketing objectives

Key Skills & Tools

• Technical: Strong proficiency in platforms like Google Ads, Microsoft Advertising and related platforms
• Analytical: Mastery of data analysis tools like Google Analytics to measure performance and ROI.
• Soft Skills: Detail-oriented, highly organized, and able to translate technical marketing data into actionable business strategies.
• Team player

Degree Requirements:

A Bachelor's degree in Marketing, Business, Advertising, Economics, or a quantitative field like Data Science or Mathematics is preferred.

3-5 relevant hands on paid search experience

Finance Manager

Job Summary

Oversee the company’s financial health by preparing accurate reports, directing investment activities, and

providing strategic financial insights to support business growth and decision-making.

Responsibilities

Prepare monthly, quarterly, and annual financial statements ensuring compliance with accounting standards and accuracy

Develop, implement, and monitor operational budgets and financial forecasts to support business objectives

Monitor daily cash inflows and outflows to maintain company liquidity and optimize cash flow management

Provide financial insights and strategic advice to senior management to guide investment decisions, costreduction strategies, and business planning

Evaluate financial risks and ensure compliance with regulatory requirements to mitigate potential impacts

Maintain internal control processes, manage audits, and coordinate with external auditors and tax agents to ensure regulatory adherence

Supervise accounting staff and oversee daily finance department operations to ensure efficient workflow and team performance

Preferred competencies and qualifications

Bachelor’s degree in Finance, Accounting, or Economics

Proven experience as a finance manager, accountant, or in a senior financial role

Proficiency in accounting software and ERP systems such as SAP or Oracle

Advanced skills in Microsoft Excel

Strong analytical thinking and attention to detail

Ability to communicate complex financial data effectively to non-finance stakeholders

General Manager

Job Summary

Oversee daily operations, lead strategic planning, and ensure financial profitability to drive sustainable business growth and operational excellence.

Responsibilities

Lead daily operations by implementing policies that enhance efficiency and productivity

Develop and execute long-term business strategies to achieve growth objectives and capitalize on market

opportunities

Monitor financial performance by managing budgets, forecasting, and optimizing expenses to ensure

profitability

Hire, train, mentor, and evaluate staff performance to build a motivated and high-performing team

Resolve workplace conflicts to maintain a positive and collaborative work environment

Manage relationships with clients, suppliers, and stakeholders to strengthen business partnerships

Ensure compliance with health, safety, and legal regulations to mitigate risks and uphold standards

Preferred competencies and qualifications

Demonstrated leadership skills to motivate, lead, and delegate effectively within a team

Strategic thinking skills to analyze business opportunities and develop actionable plans

Financial acumen including budgeting, financial forecasting, and profit and loss management

Strong communication skills to engage and liaise with diverse stakeholders

Proven experience in a senior managerial role

Bachelor’s degree in Business Administration, Management, or a related field

Industry: Beauty & Wellness (Massage & Spa Services)

About Joyre Group:
Joyre is committed to being a trusted global leader in holistic wellness.

• Competitive compensation: base salary + commission
• Opportunities for career growth and professional development
• A supportive, excellence-driven team environment
  
  
  Job Responsibilities:

• Oversee daily branch operations to ensure consistent, high-quality service.

• Develop and implement SOPs to enhance efficiency and customer satisfaction.

• Lead and support branch teams to achieve performance and productivity targets.

• Monitor financial performance, budgets, and cost control.

• Collaborate with marketing to drive promotions and increase brand awareness.

• Resolve customer feedback and operational issues promptly.

• Ensure compliance with health, safety, and regulatory standards.

• Identify and pursue business growth opportunities.
  

Requirements:

• Proven experience as an outlet/branch manager in beauty, spa, wellness, or hospitality.

• Strong leadership, people management, and communication skills.

• Ability to multitask and perform under pressure in a fast-paced setting.

• Knowledge of sales, marketing, or brand development is a plus.* Excellent problem-solving and decision-making abilities.

• Diploma/Degree in Business Administration, Hospitality, or a related field preferred.

We are seeking a driven and customer-focused Catering Sales Manager to lead business development efforts and grow our catering portfolio across corporate events, weddings, private functions, government agencies, educational institutions, and community organisations.

Key Responsibilities

• Develop and implement sales strategies to achieve revenue and profitability targets.
• Identify and acquire new corporate and institutional clients through networking, referrals, cold outreach, and business development activities.
• Manage incoming catering enquiries and convert leads into confirmed bookings.
• Build and maintain strong relationships with existing clients to encourage repeat business.
• Prepare customised catering proposals, quotations, and event packages.
• Conduct client meetings, site visits, menu presentations, and event consultations.
• Collaborate closely with culinary, operations, and logistics teams to ensure seamless event execution.
• Monitor market trends, competitor activities, and customer preferences to identify growth opportunities.
• Negotiate contracts and pricing while maintaining profitability.
• Prepare regular sales reports, forecasts, and pipeline updates for management.
• Represent the company at industry events, exhibitions, and networking opportunities.

Requirement

• Experience in F&B industry for minimum 3 years
• Strong data client data base with sales experience in catering, hospitality, events, F&B, or related industries.
• Possession of a valid Class 3 driving licence is an advantage.

Key Responsibilities

• Define and implement comprehensive test strategies, test plans, and testing processes & frameworks aligned with corporate guidelines and project objectives
• Establish and continuously improve testing processes, standards, and best practices
• Lead end-to-end test management across SIT, UAT, and other test levels/phases
• Drive test automation initiatives, including rollout and adoption of automation tools and frameworks
• Manage and mentor test teams, both onshore and offshore, providing leadership, supervision, and performance guidance
• Collaborate closely with business stakeholders, project managers, and technical teams to ensure alignment and delivery quality
• Ensure effective defect management, risk identification, and mitigation strategies
• Provide status reporting, metrics, and quality insights to senior management and stakeholders
• Oversee the implementation and optimization of test management tools and platforms

Requirements

• Diploma or Bachelor computer science or IT-related degree
• Minimum 8 years of experience in software testing
• Proven experience in test strategy, planning, and framework design
• Strong stakeholder management and communication skills across business and technical teams
• Demonstrated team leadership and supervisory experience
• Hands-on experience in test automation and/or test management tools implementation
• Strong understanding of SDLC, STLC, Waterfall and Agile methodologies
• Experience in banking or financial services domain is highly preferred
• Software testing certification such as ISTQB Certified Tester Foundation Level

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.

Our Values:

Dream big - Be visionary, strategic, and open to innovation

Build great things - Work in service of our users, always improving and pushing higher

Operate like an owner - Take responsibility with bold decision-making and bias for action

Win like a sports team - Be trusting and collaborative while empowering others

Learn and grow fast - Never stop learning and iterate fast

Share our passion - Share ideas and practice enthusiasm and joy 

Be user obsessed - Empathetic, inquisitive, practical

About the role:

At Goodnotes, we're on a mission to create the best medium for human and AI collaboration. You will join a talented, distributed Growth Marketing team across Europe and Asia, looking after ASO, Performance Marketing, and CRM. You will work alongside other marketers, designers, and the wider Goodnotes team to acquire new users.

As our User Acquisition Manager, you will own the execution of our paid acquisition program across global markets — managing campaigns, measurement infrastructure, and experimentation. This role sits within a structured capital allocation framework - you’re expected to understand and contribute to market-level unit economics (payback windows, LTV/CAC, ROAS by market) that determines where we invest, not just how individual campaigns perform. You’ll work closely with Data Science, Product, and the broader Marketing team.

This role will initially be offered as a 1 year fixed-term contract

This is the role for you, if you’re excited to work on the things listed below:

• Plan, launch, and optimize paid campaigns across Google Ads, Apple Ads, Meta Ads, and other platforms — driving efficient user growth across global markets
• Own market-level unit economics reporting — tracking 1Y ROAS, payback period, and LTV/CAC — and translate insights into concrete optimization decisions
• Manage our MMP setup (Appsflyer or equivalent) and partner with Data Science on attribution models, including SKAdNetwork and multi-touch attribution
• Design and run incrementality measurement via geo holdout tests with Data Science
• Manage budgets within defined guardrails, reallocating capital across markets based on performance thresholds and pausing investment where markets fall below hurdle rates
• Drive a structured experimentation pipeline across ad platforms, from hypothesis through to verdict and next action

The skills you will need to be successful in the above:

• 4+ years of hands-on experience in user acquisition, with proven success scaling paid programs across global markets
• Hands-on expertise in Google Ads, Apple Ads, Meta Ads and other platforms (eg. TikTok, Snapchat)
• SaaS or app-based experience is a plus but not required
• Strong analytical skills, including experience working with attribution models, MMP platforms (Appsflyer preferred), and incrementality measurement
• Experience operating within a capital allocation framework — understanding market-level unit economics, not just campaign-level KPIs
• Excellent communication skills, with the ability to translate data into decisions for cross-functional stakeholders

Interview process:

• An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
• Role-specific interview to discuss your skillset further in detail and to complete a live assessment
• Hiring Manager interview: A call with your hiring manager — the person you'll work with day to day. You'll discuss how the role operates, how they'll support your development, and what success looks like during this engagement.
• Panel interview – A meet the team call with 2 or 3 GoodPeople you’d be working closely with at Goodnotes

What’s in it for you:

• Customized Growth & Wellness Budgets: We provide dedicated stipends for the things that keep you at your best, including noise-canceling headphones for deep focus, professional training, personal development, and health and wellness activities.
• Global Connectivity: While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration.
• Company-Wide Offsites: Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections.
• Comprehensive Health Coverage: Your well-being is our priority. We offer premium medical insurance for you and your dependents to ensure peace of mind for your whole family.

Aeqon is an enabler for the ICT (Information and Communication Technology) and Security industry in Southeast Asia, with 4 primary business verticals. It encompasses a myriad of products, technologies and professional services. 

We principally focus on the delivery of high quality wired-line and wireless cable products, as well as building data centre infrastructure, and providing innovative and resilient homeland security solutions. Aeqon also operate a Neutral Host business - building high-availability advanced digital infrastructure solution to meet telco companies' wireless coverage and capacity needs. 

Aeqon strives to overcome challenges and evolve to build next-generation technologies. 

To view our comprehensive offerings, do visit our website at https://www.aeqon.com.sg/

The Role

The incumbent is responsible for achieving sales targets and margins, be involved from initiation to completion of sales cycles; with particular focus on maintenance sales, the incumbent will ensure high level of client engagement and identify development potential in existing accounts. Good customer management, strong communication skills and being willing to work in a team are key to the success of this role.

Responsibilities:

• Achieve sales targets and margins by generating recurring maintenance / variation orders through both existing and ongoing projects. The sales leads may come from referrals or tendering platforms such as Gebiz and Sesami. Preparation of sales presentations and provision of all sales related reports.
• Sales closure through new projects by providing sound technical solutions and advice to clients upon review of tender documents. Incumbent will be required to work closely with vendors and internal pre-sales team on this aspect of the role.
• Involved in sales initiation to completion by following up on business opportunities via email/ sales presentations, qualifying potential, provision of relevant quotes to clients promptly and follow through of sales cycle to ensure smooth completion.
• Increase client engagement by following up proactively on enquiries, identifying clients’ needs, working closely with pre-sales consultants to build long term relationships with clients and maintain continuous businesses with existing and new clients.
• Maintain high customer satisfaction by striving for excellent customer service in terms of technical and sales aspects, resolving issues arising from technical issues, logistics issues such as shipment delays to facilitate smooth transactions of clients’ requirements.
• Identify development potential in accounts by studying the current business and project needs, be constantly updated on products entering the market and participating or self-initiate marketing events or promotions & par.

Requirements:
Essential:

• Diploma in any discipline or its equivalent
• 5 working years minimum with sales related background
• Ability to continuously develop prospects, leads, and new sales opportunities
• Strong interpersonal, customer management and communication skills
• A good team player with the ability to multi-task
• Outspoken and people-orientated
• Driven, self-motivated and ability to work independently
• Proficient in Microsoft Office (Word, Excel and PowerPoint)

Preferred:

• Experience / knowledge in security systems or related industry will be an added advantage
• Preferably possess own vehicle

Job Summary

The Business Development Manager leads the company’s growth strategy by securing new business, developing partnerships, expanding market presence, and managing key client relationships to drive revenue and achieve long-term objectives.

Responsibilities

• Develop and implement business development strategies aligned with company growth objectives to drive revenue and market expansion
• Analyze market trends, competitor activities, and industry developments to identify new business opportunities and mitigate risks
• Formulate annual business plans, sales forecasts, and revenue targets to guide strategic decision-making
• Advise senior management on market expansion opportunities and strategic investments based on data-driven insights
• Acquire new corporate clients and expand existing accounts through targeted business development initiatives
• Identify and develop new business channels, strategic partnerships, and commercial opportunities to enhance market presence
• Negotiate high-value contracts, commercial agreements, and service partnerships to secure profitable deals
• Establish pricing strategies and service offerings to improve profitability and competitiveness in the market
• Build and maintain strong relationships with key decision-makers, stakeholders, and strategic clients to ensure long-term retention
• Conduct regular business reviews with major clients to identify opportunities for service enhancement and account growth
• Resolve complex commercial issues by negotiating mutually beneficial solutions that maintain client satisfaction
• Lead, supervise, and mentor business development executives, sales personnel, and account management staff to improve team performance
• Set performance objectives, monitor productivity, and conduct evaluations to foster a high-performance culture focused on growth and client service excellence
• Review and approve business proposals, tenders, quotations, and contractual agreements ensuring compliance with company policies and regulations
• Assess financial viability and profitability of business opportunities before approval to minimize risk
• Manage contract renewals and strategic account negotiations to sustain business continuity
• Collaborate with recruitment, operations, finance, and HR departments to ensure service delivery aligns with client requirements and contractual commitments
• Coordinate manpower planning and resource allocation to support business expansion initiatives
• Ensure business activities comply with Singapore laws, MOM regulations, employment standards, and company policies
• Monitor contractual obligations and business risks, maintaining proper documentation and reporting for management review
• Represent the company in commercial negotiations and business meetings within authorized limits
• Recommend and approve business development initiatives and pricing structures within approved budgets

Required competencies and certifications

• Proven track record in generating revenue growth and securing major corporate accounts
• Experience managing teams and overseeing commercial operations
• Strong understanding of business strategy, contract negotiation, and client relationship management

Preferred competencies and qualifications

• Bachelor’s Degree in Business Administration, Marketing, Management, Human Resources, or related discipline
• Minimum 5 years of relevant experience in business development, sales management, account management, or corporate partnerships
• Experience in the recruitment, staffing, employment agency, or manpower industry

Wealth Management Consultant(Investment)

BENEFITS

• Competitive compensation package(Monthly allowance + Commission + Incentives + Quarterly Bonus + Year End Bonus)
• Various incentive trips
• Build a growing stream of recurring income
• Professional development and Mentorship to break barriers

ROLE

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

RESPONSIBILITIES

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

REQUIREMENTS

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

1.     Project planning and coordination, coordinate with architects, engineers, subcontractors, suppliers and clients

2.     Execution and monitoring of site progress against schedule and provide regular updates to stakeholders

3.     Attend to any resident feedback regarding the project matters

4.     Preparation monthly progress report update and attend monthly progress meetings with consultants and clients

5.     Ensure compliance with local building codes, regulations, and environmental requirements, enforce health and safety procedures and protocols.

6.     Other ah-hoc duties as assigned

Job Responsibilities:

1.   Operational Oversight & Execution

·     Oversee and support Facilities Manager on daily facilities operations across multiple client sites.

·     Manage facilities, predictive, and corrective maintenance programs for M&E, HVAC, electrical, plumbing, and building services.

·     Ensure service levels and KPIs are met, with prompt escalation and resolution of technical issues.

·     Oversee incident management, emergency response, and business continuity planning.

·     Monitor site inspections, audits, and contractor performance for compliance and quality.

·     Conduct fire drill and table-top exercise annually

2.   Client Relationship Management

·     Build and maintain strong, trusted partnerships with key client stakeholders.

·     Address escalations, resolve disputes, and ensure a high level of client satisfaction.

·     Proactively propose value-added FM solutions and continuous improvements.

3.   Contract & Service Delivery

·     Translate client FM requirements into deliverable service solutions.

·     Monitor KPIs, SLAs, penalties/service credits, and ensure contractual obligations are fulfilled.

·     Prepare reports, dashboards, and performance reviews for clients and senior management.

4.   Business & Account Development

·     Identify opportunities for contract renewals, upselling, and cross-selling FM services.

·     Work with senior management to design and implement account growth strategies.

·     Expand scope of services (e.g., sustainability, energy management, asset lifecycle).

5.   Business Development & Tender Support

·     Provide technical input to tender submissions, bids, and sales presentations.

·     Participate in site show round with prospective clients.

·     Collaborate with sales teams to improve tender win rates.

6.   Financial & Budgetary Control

·     Prepare and manage budgets for assigned projects.

·     Monitor financial performance, analyse cost variances, and ensure profitability targets are achieved.

7.   Compliance & Statutory Requirements

·     Ensure client sites comply with statutory and regulatory requirements (fire safety, WSH, MOM, environmental).

·     Lead audits, inspections, and ensure timely reporting.

8.   Vendor & Team Management

·     Manage vendor selection, contract negotiations, and SLA performance reviews.

·     Lead, mentor, and develop site teams (engineers, supervisors, technicians).

·     Promote training, succession planning, and continuous improvement.

Job Requirements:
- Strong balance of operational excellence and business acumen.

- Proven client engagement, negotiation, and presentation skills.

- Leadership ability with experience managing large, multi-site FM teams.

- High level of initiative, problem-solving, and crisis management.

- Bachelor’s degree in Engineering, Facilities Management, Building Services, or related field.

- Minimum 3 years of experience in facilities management.

- Strong track record in contract management, client servicing, and account growth.

- Experience in tender support, solution design, and commercial development within an FM contractor environment.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users.  From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions.

What you’ll do

As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape.

Responsibilities

• Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
  
• Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
  
• Set a strategic vision for the team and build the path to execute it in both the short and long-term.
  
• Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
  
• Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.
  
• Maintain oversight of operational vendor performance related to risk.
  
• Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
  
• Define and manage core metrics, SLAs, and performance of the organization.
  
• Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
  
• Ensure risk management efforts do not compromise the user experience. 
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Business-level proficiency in Mandarin (written and spoken) is required, as this role involves communications with our users in the Greater China region.
  
• 10+ years of experience in fraud/risk or management roles, including at least 2+ years of directly leading and developing high-performing teams.
  
• Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
  
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
  
• Passion for delivering a user-centric experience while effectively managing risk.
  

Preferred qualifications

• Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement. Experience analyzing data and creating dashboards and visualizations.
  
• Strong proficiency sourcing and analyzing data using SQL.
  
• Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
  
• Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus.

Our client is a well-established SME with over 40 years in the landscaping industry. Due to business needs, they are looking to recruit a Project Manager to be part of their team for ongoing transformation projects. They are located in the Central Region.

Responsibilities

• Ensure a safe, clean, and compliant work environment by enforcing site procedures, safety standards, and regulatory requirements.
• Oversee end-to-end project execution, including planning, scheduling, and coordination of landscape works.
• Review project designs, specifications, and scope changes; assess impacts and recommend corrective actions where necessary.
• Define project objectives and deliverables in collaboration with management based on project proposals and requirements.
• Develop detailed project plans, including scope allocation, resource planning, and sequencing of work activities.
• Assign responsibilities across project phases, manage subcontractors, and evaluate contractor bids and performance.
• Establish and monitor project timelines by determining resource requirements and coordinating project milestones.
• Liaise with internal teams, clients, consultants, and contractors to ensure smooth project delivery.
• Perform any other ad-hoc duties as required to support project completion.

Requirements

• Minimum Diploma in Horticulture, Landscape Architecture, Construction Management, or related field.
• At least 3 years of relevant experience in project coordination or project management within landscaping, horticulture, or construction.
• Candidates with horticulture or landscape maintenance experience will have an advantage.

Interested candidates who wish toapply for the advertised position, please click APPLY NOW or email an updatedcopy of your resume/cv.

We regret that only shortlistedcandidate will be notified.

Email Address:jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R25157612 (Lim YongKang)

Responsibilities

• Plan, lead and manage the overall procurement function, aligning procurement strategy and sourcing plans with project requirements and company objectives
• Manage the day-to-day operations of the procurement department, including sourcing, supplier evaluation and selection, purchase order management, materials and equipment planning, budgeting and cost control
• Develop, implement and enforce procurement policies, procedures and standards to ensure consistency, transparency and compliance
• Monitor procurement progress and performance against project schedules and budgets, ensuring timely delivery of materials and equipment to site
• Take prompt action to address supply delays, material shortages, price fluctuations or emergencies that may impact site progress
• Liaise with project teams, commercial/QS, consultants, subcontractors, suppliers and relevant authorities to resolve procurement and supply issues
• Manage supplier relationships, conduct supplier performance evaluations and maintain an approved vendor list
• Lead, guide and develop the procurement team to build a capable and high-performing department

Requirements

• Recognised Degree in Supply Chain Management, Engineering Management or its equivalent
• Minimum 15 years' procurement & commercial experience, with relevant managerial/leadership experience, preferably in the construction industry
• Strong knowledge of construction materials, market trends and supplier networks
• Familiar with procurement systems/ERP and relevant procurement compliance requirements
• Able to communicate and write fluently in both English and Chinese to prepare procurement analysis and supervision reports for Beijing HQ
• Independent, diligent, meticulous and highly motivated with strong leadership and excellent team spirit

Job Description & Requirements

• Assist with the efficient running of the laundry section as a Team Lead
• Operate and supervise the operation of laundry machinery as assigned
• Train and coach new laundry attendants
• Ensure and observe workplace safety practices
• Ensure and maintain cleanliness of working area
• Manage laundry attendants’ rosters and monitor the operation 
• Provide training to new staffs
• Perform laundry activities including (sorting linens, operate iron & folding machines, packing of cleaned linens)
• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our branches in a safe, courteous, and timely manner
• Establishing and maintaining excellent service during delivery
• To perform duties as tasked

• Delivery when required or delivery man on leave or MC.

• Able to work ot on weekend and split shift.