• Preparation of Progress Monthly Claims & Monitor Claims
• Billing Invoices
• Basic Book-keeping
• Responsible for partial/full sets of accounting
• Responsible for General Ledger
• Prepare yearly audit
• Perform any ad-hoc duties assigned

Working hours:

• Mon - Fri : 8.30am to 5.45pm
• Alt Sat: 8.30am to 12.30pm

Requirements:

• Min. GCE 'O' Level in Accounting
• Able to work independently.
• Handle Accounts & Admin duties
• Able to communicate with Chinese speaking counterparts

A multi-skilled, hardworking and efficient warehouse assistant with a proven track record of ensuring the smooth functioning and running of all warehouse concerning activities. Able to follow standard operating procedures and work in a methodical and tidy manner. Possessing a comprehensive understanding of material / stock management techniques and inventory control methods and procedures.

1. Pack and unpack goods
2. Unloading, unpacking, inspection and stocking of incoming goods into store
3. Housekeeping
4. Picking stocks for delivery to retail shops
5. Pack and unpack goods
6. Unloading containers
7. Prepare and pack for ecommerce
8. Ad hoc delivery duties and other warehouse related duties

Requirements:

1. Physically fit

2. Able to read English.

3.With or without forklift experience

4. Applicants must be able to work overtime (on weekends & PH)

Working Location:

4 Toh Tuck Link Venus Beauty Building

Benefits:

1. Training will be provided.

2. Overtime pay

3. Annual Bonus

4. Annual leave and medical leave

Working hours:

Monday to Fri 9am to 7pm

Saturday 830am to 2pm

Position: Personal Assistant (Executive Support)

Location: Woodlands
Employment Type: Full-time
Salary: $4,500 – $5,000 (commensurate with experience)

Key Responsibilities:

• Ensure a safe, structured, and well-organized environment
• Plan and coordinate outdoor activities, appointments, and enrichment sessions
• Assist with administrative tasks, errands, and general coordination
• Provide transportation support when required
• Maintain organization of schedules, logistics, and daily planning
• Support travel arrangements and accompany when necessary

Requirements:

• Strong sense of responsibility, organization, and initiative
• Able to manage multiple tasks and schedules independently
• Good communication and coordination skills
• Comfortable handling both coordination tasks and child-related support
• Possess a valid Singapore Class 3 driving licence

Role Expectations:

• Flexible and adaptable to changing daily schedules
• Comfortable with occasional travel arrangements

Additional Information:

• Stable, long-term opportunity
• Salary aligned with experience and capabilities
• Accommodation may be considered for suitable candidates

Employment Agency Disclosure
EA Personnel Name: ZOE ZHANG ZIJUN
EA Registration No.: R23116173
EA Licence No.: 13C6639

Job Responsibilities:

1. Pleases customers by providing a pleasant dining experience.

2. Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen.

3. Executes cold food production in accordance with standards of plating guide specifications.

4. Adheres to proper food handling, sanitation, and safety procedures.

Requirements:

1. Minimum one (1) years of cooking experienced include food preparation

2. Willing to work OT, at weekends, PH and night shifts. 

We regret that onlyshortlisted candidate will be notified

M-Power Human Resource Pte. Ltd.

EA License No: 16C837

EAP Name/ Registered No: Liu Zhe / R1660186

Job Responsibilities including but not limited to:

• Assist the bakery team in the preparation of pastry
• Executive and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

Job Responsibilities including but not limited to:

• Involved in the preparation of food and beverages
• Ensure that kitchen utensils and equipment are in good condition to operate
• Responsible for maintenance of cleanliness of kitchen and any ad-hoc duties assigned
• Ensure compliance with all health and safety regulations in a kitchen area
• Ensure that food can be prepared in a timely manner
• Ability to work in a fast-paced environment
• Ensure freshness of food items and discard expired/ spoilt items
• Observe food stock levels and place orders when necessary

Requirements:

• No experience required as on-the-job training will be provided
• Pleasant disposition and well-groomed
• At least a Certificate in Food & Beverage service
• Able to commit shift work, weekends and public holidays

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for a Recruitment Assistant to join us on our growth journey.

This role supports the recruitment process by assisting with candidate sourcing, coordinating interviews, and helping ensure a smooth experience for applicants. The Recruitment Assistant will work closely with the hiring team and support day-to-day recruitment activities.

Key Responsibilities

• Assist with drafting and updating job descriptions for open roles.
• Post job advertisements on job portals and other recruitment platforms.
• Search for and identify potential candidates using job portals and other sourcing tools.
• Screen applications and organise candidate information for the hiring team.
• Support communication with candidates throughout the application process.
• Coordinate interview schedules between candidates and hiring managers.
• Maintain and update recruitment records and candidate databases.
• Assist with general recruitment administration and documentation.

Skills and Experience

• Diploma or Bachelor’s degree in Human Resources, Business, or a related field (or relevant experience).
• Some experience in recruitment, HR administration, or coordination roles is preferred.
• Good organisational skills and attention to detail.
• Clear and professional communication skills.
• Comfortable using job portals and basic office software.
• Reliable, proactive, and able to manage multiple tasks.

Job Timings (Non-negotiable)

• 44 Hours Per Week
• On-site (no remote working)
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave) Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens) 8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen) For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen) 2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, Tekka Place, Annex Block, #01-51 to #01-54 and #01-55 to #01-59, 2 Serangoon Road, Singapore.

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals

• Run Cash Register

• Drive the achievement of the store’s sale targets while also meeting individual sales goals

• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

• Identifies performance issues and policy violations according to company policy and partners with the Store Manager

• Keeping the store fully stocked

• Maintaining the highest level of visual merchandising and store conditions

• Delivering exceptional sales services for improved customer satisfaction

• Interacting with customers and identifying their needs and preferences

• Operating cash registers and point-of-sale machines

• Receiving and verifying the quality and quantity of new shipments

• Enforcing in-store security and health and safety procedures and regulations

• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.

• Proven retail sales experience.

• The ability to stand for extended periods.

• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.

• The ability to work in a fast-paced environment.

• Strong organizational skills.

• Effective communication skills.

• Exceptional customer service skills.

• Detail-oriented.

• Previous specialty retail management experience, preferably in the outdoor industry

• Retail background preferred-previous management experience

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities

• Carry out product changeover in a timely manner according to schedule and product process specification.
• Take necessary action to improve line efficiency and quality.
• Troubleshoot and rectify process problems such as soldering quality issues with analysis or root cause.
• Maintain and troubleshoot equipment problems in order to prevent the equipment from breakdown during production run.
• Carry out improvement and modification on hand tools, jigs and fixtures used on the production line.
• Carry out feeder maintenance and repair work.
• Perform ESD verification on work benches and equipment.
• Support project work for line improvement to achieve optimum efficiency.
• Support NPI activities; pick & place program editing, perform line balancing and UPH improvement to production line.
• Carry out preventive maintenance production equipment, production tools and fixtures.
• Support Wave soldering machine, tasks similar to SMT.
• Support Plant Facility as and when required.
• Other duties as assigned.

Job Requirements

• Nitec or Diploma in Engineering or equivalent.
• Minimum 1 year experience in equipment maintenance related field is preferred.
• Knowledge of basic electrical, mechanical and pneumatic.
• Knowledge of PCBA equipment and process related knowledge is preferred.
• Proficient in computer applications.

An administrative assistant

ensures smooth office operations by performing clerical tasks, managing schedules, handling correspondence, and organizing files

. Key duties include answering phones, data entry, preparing reports, and coordinating meetings or travel, requiring strong communication, technical proficiency, and organizational skills.
Required Skills and Qualifications

• Technical Proficiencies: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Drive.
• Communication: Excellent written and verbal communication skills.
• Organization: Strong multitasking skills and attention to detail.
• Education: High School Diploma or GED; some roles may require an Associate’s or Bachelor’s degree

Common Requirements

• Proven experience as an administrative assistant or in a similar role.
• Ability to manage confidential information.
• Experience with office equipment (printers, scanners).
• Professional demeanor and problem-solving skills.

Roles and Responsibilities:

• Managing construction personnel and delegating tasks to meet deadlines
• Performing regular inspections of the construction site
• Identifying potential safety hazards and managing them accordingly
• Ensuring all personnel comply with health and safety practices, such as wearing the appropriate protective equipment
• Organizing work schedules
• Checking work techniques are correct and safe
• Assisting project managers with planning work activities
• Completing site reports and other records
• Attending site management meetings

Requirements:

• At least 2+ years of working experience in related field
• Strong technical knowledge and hands-on experience
• Pro-active and good working attitude
• Able to work on weekend/Public Holidays should the need arise
• Able to work irregular hours should the need arise

Logistics Assistant

• Work and Office Location: Changi Singapore
• Working Hours: Mon – Fri 8:45 a.m. to 5:30 p.m
• Monthly Salary: Base up to $2600 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview
The company is a trusted provider of logistics and freight forwarding solutions, dedicated to delivering efficient, reliable, and customer‑focused services. With a strong presence in the region, it emphasizes service excellence, operational expertise, and a commitment to continuous improvement.

Responsibility

• Handle customer enquiries promptly, providing accurate and effective assistance.

• Liaise with Singapore Customs, shipping agents, and forwarding companies to ensure smooth operational processes.

• Coordinate inbound and outbound airfreight shipments with carriers, customers, and vendors.

• Prepare, verify, and maintain import/export airfreight documentation and shipment records accurately.

• Correspond with overseas suppliers regarding delivery status and resolve operational issues, escalating as needed.

• Ensure compliance with company procedures, safety standards, and regulatory requirements, and perform ad-hoc duties as assigned.

Requirement

• Minimum 2 year of relevant experience in freight forwarding or logistics.
• Proficient in Microsoft Office
• Experience with Tradenet is an added advantage
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

Role:
Assistant EHS Manager (WSH / Up to $7800)

• Singapore Based (City Hall)

• 5 Days work per week (Mon to Fri 8.30am to 5.30pm, Saturday may need to work half day depends on project (Can claim OT))

• Bachelor's Degree in Workplace Safety, Health and Environment and accepted WSH-related qualification

• Minimum 10 years’ experience as a WSHO + Must hold a valid registration with MOM as a WSH Officer

• Salary: $5800 to $7800

• Career Progression Opportunities

Job scopes

To oversee all QEHS & ECM functions (Quality, Environmental, Health & Safety) and work closely with all Head of Departments and peers to ensure statutory compliance, KPIs, organizational standards, and policies set are met.

Responsible for identifying, assessing and advising on risks arising from the workplace or work processes, recommending measures to eliminate or minimise and control the risks and implementing the measures.

To coordinate, maintain and update documentation for ISO9001:2015, ISO14001:2015 and ISO45001:2018.

To conduct periodic internal audit for the QEHS management systems.

Conduct training for employees on the QEHS management systems.

To facilitate management review meeting.

To update and disseminate relevant legal and other requirements to company employees and interested parties.

To update and maintain green & gracious initiatives for certification under the GGBS.

To analyse accident statistics and develop intervention programme.

To organise annual Company wide QEHS promotional activities.

To plan and conduct EHS cross inspection for company projects.

To arrange for external audit on the QEHS management systems and ensure certifications are kept current.

To monitor and ensure other QEHS related certifications are kept current (e.g.Bizsafe, GGBS, Registered Scaffold Contractor).

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Basic salary: Up to $3500

Working Day&Hours: 5.5 days / Mon - Fri 8AM - 5:15PM

Office Location: Jurong East

Key Responsibilities:

• Oversee daily project operations and ensure work is executed according to plan.

• Coordinate with internal teams (Engineering, QA, Design, etc.) to resolve project issues.

• Review and manage project documentation, drawings, and installation records.

• Ensure compliance with safety, environmental, and quality standards on-site.

• Support process improvements, tools maintenance, and implementation of work instructions.

Key Requirements:

• Minimum Diploma in Engineering, Project Management, or related field 

• Minimum 3 years of relevant project coordination/site experience 

Job Description & Requirements

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

Children and Youth Group, Gracehaven Fostering seeks to provide a safe and secure home for foster children and young persons who are in need of care and protection.

Appointed by the Ministry of Social and Family Development in November 2017, Gracehaven Fostering seeks to partner foster families to provide an interim or long term alternative care in a home-based environment for foster children whose parents are unable to care for them.

RESPONSIBILITIES

About the Job

Children in foster care need passionate, skillful advocates. They find them in their foster care social workers, who oversee their cases and help children, and their families, manage the challenges of the foster care system.

Key Responsibilities

• Provide supervision and support for the Foster Child and Young Person
• Provide supervision and support Foster Parents
• Assess the suitability of new Foster Parents
• Provide support to the team in planning and execution of outreach events aimed at recruiting new foster parents and volunteers

In addition for Assistant Senior Social Worker:

• Oversee cases under Fostering Agency (FA) to ensure professional standard of case management of foster Child and Young Person (CYP)
• To provide regular clinical supervision and case discussion with social workers

• Degree or Graduate Diploma in Social Work from a recognisable university
• Member of Singapore Association of Social Workers is preferred
• At least 2 years relevant experience
• Experience in working with children and youths and their families

Working Hours

Monday to Friday - 9am to 6 pm

Work Location

The Salvation Army

Children and Youth Group - Gracehaven Fostering Agency

3 Lorong Napiri

Singapore 547528

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

Job Description

• Industry/ Organization Type: Medical and dental practice activities
• Position Title: Dental Assistant / Senior Dental Assistant
• Working Location: Orchard Road
• Working Hours: 5.5 Days, Monday to Friday 9:30am - 6:30pm, Saturday 9:30am - 2:30pm & Sunday 9:30am – 1pm (Follow roster)
• Salary Package: Basic $1600 - $3500 + AWS + Performance Bonus + Dental Benefits + Healthcare Insurance
• Duration: Permanent Role

Key Responsibilities

• Share patient care information and instructions given by the Dentist (e.g., post-treatment instructions, oral hygiene guidance)
• Assist the Dentist during procedures by passing the correct instruments and supporting patient care
• Prepare and set up the treatment area before the patient arrives, ensuring instrument trays, materials, and equipment are ready
• Assist with taking and processing dental diagnostic X-rays
• Support lab-related tasks such as case tracking, casting, impressions, and retainer fabrication
• Check, pack, and sterilize instruments and instrument sets
• Clean and maintain dental chairs, equipment, work surfaces, and instruments according to infection control standards
• Ensure clinic rooms have enough sterile instruments and instrument sets for daily use
• Assist in receiving and managing patient feedback
• Report any incidents such as equipment malfunction, defects, or missing instruments promptly
• Support stocktaking and inform the in-charge when inventory is running low; store instruments and supplies properly using the first-in, first-out (FIFO) method
• Other ad hoc tasks assigned by Manager / PIC

APPLY NOW!!!

• Min. N level / O level
• Min. 1 year experience as dental assistant
• Knowledge of dental instruments and sterilization methods
• Understanding of health & safety regulations
• Good computer skills
• Proficiency in Chinese is advantageous to communicate with Chinese speaking clients.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81684 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

ASSISTANT DESIGN MANAGER (C&S) - LTA Project

• Industry: A1 Main Contractor - Korean MNC
• Office is near Jurong East MRT, Singapore
• Site is at Jurong East MRT
• 5.5 Days, 8am-6pm / 8am-12pm
• Salary: $6500 - $8500 + Bonus

Job Requirements,

• Minimum 7 years of experience with Degree / Diploma in relevant architectural field in the construction supervision of architectural works for projects
• LTA / Building experience will be beneficial as current ongoing project is related to MRT.
• Relevant experience in construction company
• Good knowledge of structure and architectural details

Job Description

• Assist (Senior) Design manager, supervise architectural works and ensure all works are carried out in compliance with standards, safety & environment regulations
• Manage the drawing submission schedules based on the planned work progress
• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.
• Manage and control design deliverables related to BIM, technical, contractual and cost issues
• Manage subcontractors, review shop drawings to check to meet all design requirements
• Plan and Manage Architectural work progress scheduling, etc.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

• Well Established Company

• Salary: $2400 to $3000 + Bonuses

• Working location: Pasir Panjang (5 mins away from Labrador Park MRT)

• Working hours: 4.5 days work only (One week day off; Every Sunday off; every Saturday work 4 hours only)

• TRAINING PROVIDED
  
  

Job Responsibilities:

• Ensure accurate handover of products and quantities to customers.

• Maintain proper stock arrangement to ensure easy access and accurate inventory tracking.

• Monitor inventory levels and report low or damaged stock to the Store Supervisor.

• Support periodic stock counts and inventory audits.

• Maintain cleanliness, safety, and organization within the store and storage areas.

• Assist with other store-related duties as assigned by management.

• Any other ad-hoc duties
  

Requirements:

• Minimum secondary education or equivalent.

• Previous experience in storekeeping or warehouse is preferred.

• Basic knowledge of inventory management practices is an advantage.
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experience and job responsibilities

• Current and expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

Barry Ang Ze Xin (Reg No : R26159529)

EA Recruitment Pte Ltd

EA License No: 21C0492

Air Import Assistant Manager

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $3500-$5000

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.