Total 13,054 Others/Any job vacancies

Customer Service Assistance

Department: Customer Service
Employment Type: Full-Time
Location: Singapore

Job Summary

We are looking for a proactive and customer-focused Customer Service Assistance to join our dynamic team. The ideal candidate will be responsible for providing exceptional service across multiple customer touchpoints—calls, emails, and walk-ins—while meeting service level expectations.

In addition to managing customer interactions, you will also support operational functions, gather feedback for continuous improvement, and perform telemarketing outreach to boost customer engagement and service awareness. This role suits a reliable team player with strong communication skills, attention to detail, and the ability to work under pressure.

Key Responsibilities

Customer Service & Front Desk Support

• Respond promptly and professionally to incoming customer calls, maintaining a high standard of service.
• Reply to customer emails within 20 minutes, ensuring accuracy, completeness, and quality.
• Provide consistent and courteous service across all communication channels, including in-person walk-ins.
• Conduct timely follow-ups on undelivered shipments according to SOPs.
• Escalate complex or unresolved issues to the Customer Service Manager.
• Rotate in front desk responsibilities, attending to walk-in customers during office hours.

Workplace Conduct & Personal Accountability

• Maintain a high attendance and punctuality record (minimum 95%).
• Submit leave requests at least one week in advance for approval.
• Follow allocated break schedules strictly.
• Complete all assigned tasks within stipulated timelines and expectations.

Business Operations & Process Improvement

• Report customer feedback and key issues to the Operations Supervisor and CS Manager.
• Monitor and manage unconfirmed online bookings proactively.
• Contribute ideas for improving service processes and business workflow.
• Perform telemarketing and outbound calls to promote services, follow up on leads, and generate interest.
• Make collection calls to local and international clients with outstanding payments.
• File and sort job sheets/movement charts daily for quick access to PODs.
• Handle manual billing adjustments and urgent booking changes as per SOP.
• Prepare manual job sheets for selected accounts where needed.
• Encourage and assist customers in adopting cashless/digital payment options.

Ad Hoc Support

• Provide operational support when required; duties will be shared on a rotational basis with fellow CS Executives.

Qualifications& Skills

• Minimum GCE 'O' Level or equivalent.
• Minimum 1 year of experience in customer service (preferred but not mandatory).
• Strong written, verbal, and face-to-face communication skills.
• Confident in telemarketing and cold calling to engage customers effectively.
• Excellent analytical thinking and customer problem-resolution skills.
• Ability to remain calm and professional in challenging situations.
• Team-oriented mind-set with the ability to work independently when needed.
• Proficient in Microsoft Office (Word, Excel, Outlook); CRM familiarity is an advantage.

Job Description: OperationsAssistance

JobDetails

Position Title: Operations Assistance
Department: Operations & Administration
Reports To: Office Supervisor / Operations Manager
Location: East Zone (Company premises)
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday- 8:00 AM - 5:00 PM or 9.00AM-6.00PM or 9.30 AM – 6.30PM

                             Saturday               - 8.30 AM -1.00PM

1. JobPurpose

To provide essential support in the daily office and warehouse operations of our courier service company. The role ensures the work environment is clean, organized, and functional while assisting with basic operational tasks to support smooth business flow. This is an entry-level position with comprehensive training provided.

2. Key Responsibilities & Duties

A. General Office & Maintenance Support (Primary Focus):

·        Manage and monitor inventory of office supplies (stationery, cleaning items, pantry supplies)

·        Distribute incoming mail, documents, and internal correspondence to appropriate staff/departments

·        Perform basic office maintenance tasks (refilling printer paper, changing water dispenser bottles, organizing common areas)

·        Run local office errands as directed (purchasing supplies, document delivery)

·        Ensure office cleanliness and tidiness in collaboration with cleaning staff

B. Courier & Warehouse Operational Support:

·        Assist in sorting, organizing, and arranging inbound/outbound courier parcels in designated areas

·        Support loading and unloading of parcels from delivery vehicles with care and attention

·        Maintain clean, safe, and organized warehouse and operational spaces

·        Assist with basic parcel processing (stamping, labelling, scanning) under supervision

·        Support inventory counting and basic stock-taking activities

C. SimpleAdministrative & Data Support:

·        Accurately enter basic consignment details into computer system (waybill numbers, sender/receiver information)

·        File and organize hard copies of delivery documents, receipts, and waybills

·        Assist in preparing simple daily reports and documentation as instructed

·        Support data verification and basic record-keeping tasks

3.Required Skills & Qualifications

Essential Requirements:

·        Positive attitude and willingness to learn –No prior experience required

·        Basic literacy – Ability to read and write simple English for work purposes

·        Physical capability – Able to handle parcels, lift moderate weights (up to 15kg), and be active throughout the workday

·        Reliability and trustworthiness –Responsible handling of documents, parcels, and company property

·        Team-oriented mind-set – Works well with others and follows instructions carefully

Preferred Attributes (Training Provided If Needed):

·        Familiarity with basic computer operations and data entry

·        Organizational skills and attention to detail

·        Good time management and punctuality

Notes on Qualifications:

·        No minimum formal education required – Candidates are assessed based on attitude, capability, and suitability for the role

·        Comprehensive training will be provided for all essential job functions

·        Career progression opportunities available for motivated individuals

·        Possession of a valid Class 2, 2A, or 2B motorcycle license will have an added advantage

4.Personal Attributes We Value

·        Punctual, diligent, and conscientious in all tasks

·        Maintains good personal hygiene and professional appearance

·        Polite, respectful, and courteous to colleagues, customers, and visitors

·        Follows instructions accurately and asks questions when uncertain

·        Demonstrates initiative within defined responsibilities

·        Adaptable and willing to assist with various tasks as needed

Development& Environment:

·        Comprehensive on-the-job training with assigned mentor

·        Stable, supportive, and inclusive work environment

·        Skills development opportunities and potential for role expansion

·        Clear performance feedback and regular check-ins

·        Team-building activities and company events

Equal Opportunity, Merit-Based Hiring

We are an inclusive employer and do not discriminate based on age, race, religion, language, gender, marital status, or nationality. Candidates are assessed solely based on merit, capability, and suitability for the role.

Role Summary

• Hands-on role reporting to the Senior Project Engineer
• End-to-end project ownership: from customer enquiry through engineering design, fabrication coordination, site installation, and commissioning
• Approximately 50% office-based (AutoCAD, calculations, proposals) and 50% site-based (factory assessments, installation supervision, troubleshooting)
• Manage 5–10 active projects concurrently across industrial sectors

Key Duties

• Design dust collection, ventilation, and fume extraction systems in AutoCAD — equipment layout, ducting, hood design, filter sizing
• Conduct site assessments: walk operating factories in PPE, measure existing setups, identify installation constraints
• Size equipment to ACGIH Industrial Ventilation Manual, NFPA standards, SS 658, and SS 667
• Prepare technical proposals, bills of materials (BOMs), and customer quotations
• Coordinate with in-house workshop on fabrication and subcontractors on installation
• Supervise site installation, commissioning, and air balancing
• Troubleshoot post-handover performance issues and recommend corrective actions

Requirements

• Diploma or Degree in Mechanical Engineering, Mechatronics, Building Services, or HVAC/ACMV
• Minimum 3 years of experience in Mechanical, MEP, ACMV, HVAC, ductwork, ventilation, or industrial process equipment — site exposure to factories or process plants preferred
• Daily AutoCAD proficiency
• Comfortable working on industrial sites in full PPE (semiconductor fabs, pharmaceutical plants, metal fabrication shops, food factories)
• Advantageous: Prior experience with dust collectors, fume extractors, paint booths, or oil mist systems (Donaldson, Camfil, Nederman, Filtermist, Plymovent, etc.)
• Advantageous: Knowledge of explosion protection standards (NFPA 484/660/68/69, ATEX, SS 667)
• Advantageous: HVAC commissioning, air balancing, or test & balance background; cleanroom or pharmaceutical installation experience; ability to read P&IDs, isometric piping, and electrical schematics

To apply: Send your CV to jeffrey@oaktree.com.sg
Contact: Jeffrey Chua Kay Hwee
EA License No: 06C4642  |  EA Reg No: R1110624

Responsibilities:

• Involved in large projects ranging from commercial, industrial, institutional, residential, mixed development, healthcare, infrastructure and MRT/rail etc.
• To lead, manage and coordination of projects complying with authorities' requirements and standards.
• Confidently administer the contract and effectively manage the project team and Consultants for best results.
• Proactively identify and resolve technical coordination, site and/or authorities compliance problems.
• Strong leadership skills and ability to work as a team.
• Ensure compliance with local building codes and regulations.
• Coordinate and carry out tender, evaluation, recommendation and award processes.
• Keep updated on contractual and authorities' requirements.
• Nurture, coach and upgrade skill levels of team members.

Requirements:

• Architectural masters/degree recognized by Board of Architects Singapore.
• Minimum 10 years of post-graduate architectural experience.
• Bim/Revit, Archicad, Autocad, Sketchup, In-Design, as well as basic rendering and graphics publishing software programs.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities

• Projects ranging from commercial, industrial, institutional, mixed-development, residential, healthcare, infrastructure, MRT etc
• Work on and actively contribute to the design and development of architectural projects with opportunity to carry through the project through various phases of the project cycle (from concept design, schematic design, design development, construction)
• Coordinate with consultants from various disciplines and clients/stakeholders, and find creative and workable solutions for the project together with the project team
• Be a part of a team for design competitions or design, design presentation packages, design development package and tendering
• Attend and participate in meetings, technical discussions and coordination with contractors/consultants
• Follow-up on project and construction activities as well as to carry out contract administration responsibilities

Requirements

• Architectural degree/masters recognised by Board of Architects Singapore
• Min 2-7 years post graduate professional experience
• Competency in BIM/Revit, Archicad, Autocad, Sketch-up, In-Design as well as basic rendering, graphics publishing software program

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459 (https://gemsrecruit.com/)

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities/Requirements:

• Full architectural Bach/Master's degree recognized by Board of Architects Singapore
• Creative design thinking and good design detailing skills
• Competency in BIM/Revit, ArchiCAD
• Successful applicants may be assigned multiple project responsibilities with project team on large projects in commercial, residential, healthcare, infrastructure etc

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

• The projects that we are involved in covers a very broad spectrum including commercial, industrial, institutional, mixed-development, residential, healthcare, infrastructure etc.
• Project Management, coordinate and assist in the day to day running of projects assigned.
• Liaise and coordinate with Clients, Consultants and Contractors.
• Ensure compliance with local building codes and regulations.
• Confidently administer the contract and effectively manage the project team.
• Coordinate and carry out tender, evaluation, recommendation and award processes.
• Proactively identify and resolve technical coordination, site or compliance issues.
• Keep updated on contractual and authorities' requirements.

Requirements:

• Degree in Architectural from recognized tertiary institution under BOA Singapore
• Minimum 8 years post graduate experience
• Familiar with BIM and Authorities submission process and guidelines
• Proficient in Autocad, Revit, Sketchup

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Overview
We are seeking an experienced Account Manager to join our sales team. In this role, you will be responsible for managing and nurturing relationships with high-value client/s, driving revenue growth, and ensuring customer satisfaction. You will work closely with both internal teams and clients to understand their business needs, identify opportunities, and deliver tailored solutions that align with their goals.

Role Responsibilities

• Sales Performance: Meet or exceed sales target quarterly and yearly by consistently identifying new business opportunities within the assigned account/s, managing the sales cycle, and closing deals effectively. To expand the business of the assigned key account/s by 2 times for the first year.
• Client Relationship Management: Build and maintain long-term relationships with assigned key clients, acting as the primary point of contact for all customer inquiries, concerns, and needs.
• Strategic Account Planning: Develop and execute strategic account plans to grow existing accounts, ensuring alignment with customer objectives and identifying opportunities for upselling or cross-selling.
• Solution Consultation: Collaborate with technical and product teams to understand client requirements and provide customized solutions that align with business objectives.
• Account Health & Retention: Ensure high levels of customer satisfaction by monitoring account health, addressing client issues proactively, and driving retention strategies.
• Forecasting & Reporting: Provide accurate sales forecasts and updates on account activities, ensuring senior management has visibility into performance and key account status.
• Collaboration with Internal Teams: Work in harmony and closely with marketing, product development, and support teams onsite and offsite to ensure seamless delivery of solutions and services to the key client/s.
• CRM update: Consistently update accurate records of prospects and sales activities in the CRM system, tracking progress and ensuring follow-ups are timely and organized.
• Provide Value and Market Insights: Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients and adjust sales strategies accordingly.

Requirements

• Bachelor's degree in IT or Business, Sales, Marketing, or a related field.
• Minimum of 8 years of experience in account management or sales in the IT solutions, technology, or consulting industry, with a proven track record of managing key accounts and driving revenue growth.
• Has strong EQ and strong relationship-building skills with an ability to understand customer needs and deliver tailored solutions.
• Experience in managing complex sales cycles, from lead generation to closing, with a focus on B2B technology solutions.
• Familiarity with technology like network, IT infrastructure, cloud technology, cybersecurity, and enterprise technology services is a plus.
• Excellent verbal and written communication skills, with the ability to engage and influence clients at all levels. Ability to code-switch to communicate effectively with all level of stakeholders from internal and external including the C-levels.
• Ability to see both big picture and details in order to provide all aspect of the solution. Strong analytical and problem-solving skills to provide innovative solutions and overcome client challenges.

Electrical Engineer

Working days: Mon - Fri

Working hours: 8:15am - 5:30pm (OT is required)

Location: Joo Koon (Transport from Lakeside / CCK / Joo Koon MRT)

Salary: $3400 - $4000 + OT + AWS + Bonus

Summary

The engineer is responsible for supporting motor & generator services, transformer services and switchgear services. 

Primary Responsibilities

• Take charge of maintenance, troubleshooting, repair, commissioning and replacement of machinery equipment and systems such as chillers, motors, switchgears, generators and transformers.
• Carry out testing for all types of protection and maintenance.
• Develop and maintain relations with supervisors, assistant supervisors and other department on engineering concerns.
• Identify and solve engineering problems as needed.
• Ensure works are done timely.
• Ensure all safety aspects of the team.
• Mentor and train up technicians.

 Requirements

• Diploma or Degree in Electrical / Electronic Engineering
• Class 3 driving license is preferred

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Senior Project Engineer

Work Location: Changi, office at (Lavender area)

Working days: 5.5 days 8am to 5pm, Alternate Saturday Full Day

Salary: $4500 to $6000 (depends on experience)

Requirements

• Diploma/Degree/ master’s in civil & engineering or equivalent, recognized universities under the BCA, possess quantity surveying skills is a plus.
• Experience in a marine construction company is favorable
• Proficient in Microsoft Office, MS Project and AutoCAD.

Job scope

• Attend meetings with client, consultants & subcontractor to ensure that all project requirements are compiled and executed accordingly.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Coordinate with cross-functional teams to ensure project objectives are met.
• Identify potential risks and implement mitigation strategies.
• Lead a team of supervisors / engineers /workers to carry out their works accurately and timely to ensure that works on site are carried out according to client requirement.
• Manage end to end delivery of project through defined project scope, detailed project plan & seek stakeholder’s agreement for sign-off.
• Handle a few minor projects concurrently.
• Conduct regular site inspections and audits.
• Mentor and supervise junior engineers and project staff.
• Evaluate team performance and provide constructive feedback.
• Provide technical guidance and support to project teams.
• Ensure compliance with safety regulations and quality standards.
• Prepare and present project reports to management and clients.
• Monitor, track, and provide timely project progress reports to the management.
• Good knowledge and experience in building related works such as civil engineering, structural, architectural, building repair, piling, A&A, plumbing works etc.
• Other ad-hoc duties as per assigned.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Senior Design Engineer

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions

Specialize in customization on electrical design work related to diesel generator sets, synchronizing system, switchgears, controllers and associated equipment. Design drawings, BOM for factory production fabricating. Preparing documentation for approval. Integration with other equipment industry, such as generators protection, switchgears, BMS, etc.

Specific Responsibilities

1. Design & produce electrical drawings, BOM and documentation for factory production
2. Understands the ISO standards and various regions standards for design considerations
3. Works closely with procurement to engage and qualify suppliers and parts
4. Works closely with manufacturing team in the electrical installations of the product and ensures smooth flow in the production line
5. Have good understanding of generator controller and alternator working concepts
6. Works closely with Industrial Solutions and sales to understand the design requirements and provide timely response to tender submission
7. Support in testing and validation of design including parameter optimization for controllers, governors, AVR, PLCs, HMI 
8. Design & Program various controllers, PLCs, HMI if necessary
9. Provides on-site and remote troubleshooting support if needed
10. Lead in continuous improvement projects to reduce costs and improve work efficiency
11. Assists in managing, training, developing and mentoring junior engineers, ensure standard engineering practice among the engineers

Qualifications / Requirements

• Degree in Electrical Engineering with 7-8 years of relevant experience; or
• Diploma in Electrical Engineering with 10-12 years of relevant experience
• Required to be skilled in SEE Electrical.
• Experience in process change management tools and methodologies
• Specialized skills or subject matter expert in electrical related field will be an advantage 
• Knowledge in PLC electrical design, controllers, generators, switchgears and transformers

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities

The role requires the applicant to design and conceptualise the integration of multiple physical security solutions to ensure solutions are cost effective, scalable and aligned to customers security needs.

• Collaborate Closely with the sales team to understand the clients requirements for physical security needs and requirements.

• Support and provide technical solutioning and support during the pre-sales process supporting the sales team during tenders for solutioning, costing and validation, including, product demonstrations, technical presentations, proof-of-concept activities, technical specifications, integration plans and compliance.

• Design and propose comprehensive integrated physical security solutions including but not limited to access control solutions, surveillance systems, ingress protection solutions.

• Collaborate closely with the project team to hand over the design concept, costing, etc for the next phase of project implementation.

• Work together with industry partners and vendors to ensure proposed solutions are robust in design and up-to date.

Requirements

Qualifications:

• Education: Bachelor’s degree in IT, Security, Engineering, or a related field.

• Experience: 5 years of experience in Integrated physical security pre-sales, system integration, or a related technical field.

• Relevant Skills:

  • Team Player with strong analytical and excellent problem-solving skills.

  • Ability to multi-task during peak season 

  • Strong presentation and communication skills

  • Strong understanding of Integrated physical security platforms and technologies

Licence no: 12C6060