The Job:

• Review existing policies, cost/benefit analysis on Compensation & Benefits (C&B) structure and processes
• Design, develop and implement C&B programmes through strong engagement of key stakeholders
• Collaborate with HR business partners, HR shared services
• Coordinate monthly final payroll checking while BSC is responsible for monthly payroll with external payroll vendor Prosoft
• Responsible for HR Policies (Employee Handbook)review, update and communication to employees, bi-annually where applicable.
• Lead the annual Company insurance renewal withbroker
• Evaluate, manage third party vendors responsible for providing data or services for benefits programmes, ensuring contract obligations are met e.g. MHC vendor  
• HRIS Key user for system management of Leave& Payroll Portal (Prosoft) and SAP for Personnel Data Management.
• Coordinate claims / payments

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Job Scope
As the Restaurant Manager, it is an important leadership position within our Restaurant Operations team, you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.

What we’re looking for

We’ll provide you with the support required to get the mechanics right. We’re scouting for attitude, maturity and energy. If what we’re doing strikes a few chords, we’d love to opportunity to find you a place in our team.

• Running a shift at GYG is intense but rewarding, so to ensure you’re successful in the role, you’ll need experience. We appreciate ‘experience’ comes in may shapes and sizes – What we mean specifically is;
• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Experience in managing restaurant financials (P&L)

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Responsibilities:

• Engage stakeholders to gather business requirements, operational needs, and project objectives
• Plan and manage project timelines, schedules, and resource allocation
• Coordinate cross-functional teams including developers, automation engineers, QA, and operations
• Collaborate with vendors to ensure alignment on deliverables and timelines
• Lead user training sessions and oversee UAT, SIT, and go-live support
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure deliverables meet quality standards, deadlines, and client expectations
• Prepare project documentation, reports, and client presentations
• Facilitate client meetings and provide advisory on WMS and healthcare automation solutions
• Support post-implementation activities, including handover and user training
  

Qualifications:

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Min 2 years of experience in project management or consulting
• Strong capabilities in project planning, execution, and problem-solving
• Excellent communication and stakeholder management skills
• Able to work independently and handle multiple projects concurrently
• Proficient in documentation, reporting, and presentation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

A1 MAIN CONTRACTOR, well established construction company, seeking an experienced Civil & Structural professional to support planning, coordination, and technical delivery of building projects.

Candidates at Senior Engineer, Assistant Manager, or Manager level are welcome, depending on experience and capability.

Overview

This role will be responsible for planning, technical coordination, and structural engineering support for Civil & Structural works. The successful candidate will work closely with project, design, and site teams to ensure constructability, resolve technical issues, and support timely project delivery.

• Support planning and coordination of Civil & Structural works for building projects

• Prepare and review concrete body plans, construction sequencing, and methodologies

• Carry out basic structural design calculations and checks for RC and steel structures

• Review C&S drawings and identify design, coordination, and constructability issues

• Raise and manage RFIs, technical queries, and alternative proposals to resolve site issues

• Coordinate with structural consultants, subcontractors, and internal teams on technical matters

• Provide technical support for structural steel works, including sequencing and interfaces

• Assist in monitoring progress and resolving technical constraints affecting schedule

• Participate in coordination meetings and contribute technical input to the project team

• For Assistant Manager / Manager level:

  • Provide guidance to junior engineers

  • Support the Project Manager in technical planning and decision-making

Requirements

• Degree in Civil / Structural Engineering or related discipline

• 5 years of relevant experience in Civil & Structural works for building projects
  (More experienced candidates may be considered at Manager level)

• Able to prepare concrete body plans and perform basic structural design checks

• Familiar with reinforced concrete construction and site coordination
  

  How to Apply Click Apply now or send your resume directly to Talent@BuildBridgePartners.com
  

  
  
  

  
  
  

  EA Name: BuildBridge Partners Pte Ltd

  EA License No: 25C2918

  EA Reg No: R1551092 Khoo Yan Jie

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking a high calibre professional to join our team as an Senior Project Manager, Client Connectivity.

In this role you will: 

• Provide pre-mandate and RFI/RFP consultation and project management expertise for our diverse client base, utilising your deep SME knowledge of Payments, Liquidity, ERP, and Regulatory Solutions.
• Streamline documentation processes using tools like GDOCs to ensure accurate and timely delivery, minimising friction.
• Employ proactive project management methodologies and utilise our scalable organisational design to manage multiple complex and global client projects effectively.
• Serve as the central liaison between internal and external stakeholders across multiple regions, effectively communicating with clients and senior stakeholders.
• Take ownership of client relationships post-sales, leading client communication throughout the project lifecycle and beyond; Ensure every client is able to operate their accounts and services as expected, and project expectations are met before a project is completed.
• Drive continuous improvement initiatives to enhance our Net Promoter Score, providing valuable feedback to Product to improve client experience.
• Collaborate with cross-functional teams globally, including Legal, Operations, IT, Sales, and Product, to optimise internal processes and project delivery; Stay updated on the latest developments in payments products and technology.
• Act as a role model and escalation point for the team, providing training, support and guidance; Drive the strategic priorities of the GPS business, promoting a positive culture by maintaining a balanced approach to work and life, even when under pressure.

To be successful you will need: 

• Extensive experience in building effective client relationships and stakeholder management.
• Proficiency in payments and liquidity product knowledge.
• Previous project management experience and/or relevant qualifications.
• Familiarity with design thinking principles.
• Excellent communication and influencing skills.
• Proven ability to excel under pressure and drive strategic initiatives forward; Ability to manage competing deadlines effectively in real-time.

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited. 

https://www.youtube.com/embed/NIa2CodFG6E?si=sFOWeYmq5fs3vE5i%22

Main Responsibilities

• Provide leadership, direction, and education to advance strategic initiatives that strengthen safety culture and regulatory compliance across construction programs.

• Develop, implement, and monitor construction EHS programs, standards, and procedures, and support consistent adoption across sites.

• Lead construction safety management implementation and facilitate best-practice sharing across projects and regions.

• Integrate EHS management system criteria into project planning and execution, including contractor management, pre-task planning, and verification activities.

• Plan and perform EHS compliance audits/assessments for construction activities; track findings, support corrective actions, and verify effective closure.

• Respond to construction-related emergencies and incidents; lead or support investigations, root cause analysis, and corrective/preventive actions to reduce recurrence.

• Analyze safety performance and compliance data, identify trends and leading indicators, and recommend risk-reduction actions aligned to standards and regulations.

• Ensure accurate and timely completion of required EHS reports, permits, and records to meet country, state/province, and local requirements.

• Partner with cross-functional stakeholders to translate business objectives into actionable EHS plans, deliverables, and resourcing for complex construction programs.

• Provide technical guidance on hazard identification and risk assessment for construction and equipment installation activities, including high-risk work.

Other Responsibilities

• Serve as a technical advisor or lead contributor on assigned construction initiatives, programs, or project teams.

• Coach and mentor less experienced engineers and technicians, as needed, to build capability and consistency.

• Support development and deployment of global EHS programs for a multi-cultural audience, including training and change management.

• Collaborate with internal partners and contractors to resolve complex compliance questions using required systems, documentation, and data.

AI Responsibilities

• Integrate AI-assisted tools and insights into daily work to improve efficiency, quality, and effectiveness, using sound judgment and complying with organizational standards and legal requirements.

• Identify, test, and share AI-enabled improvements within one’s scope of work to support continuous improvement.

Minimum Required Qualifications/Experience

• Bachelor’s degree in engineering, Safety, Industrial Hygiene, Environmental Health, or a related field, or equivalent practical experience.

• Extensive experience (at least 15+ years) leading construction EHS programs, including hazard assessment, incident investigation, and root cause analysis in complex project environments.

• Demonstrated experience interpreting and applying EHS regulations and standards and partnering with teams to meet compliance obligations.

• Proven ability to work effectively across organizational boundaries, functions, and geographies in a multi-cultural environment.

• Proficiency with Microsoft Word, PowerPoint, and Excel for reporting, analysis, and communication.

• Professional certification(s) such as CSP, CIH, NEBOSH, or equivalent will be an added advantage

• Experience leading EHS programs for large capital projects across multiple countries and regulatory jurisdictions.

• Experience developing and deploying global programs and training to diverse audiences.

• Familiarity with EHS management systems and digital tools for auditing, incident management, and corrective action tracking.

Must-Have Technical Skills

• Construction safety management expertise (including contractor EHS management and equipment installation safety) in multi-site or multinational environments.

• Hazard identification and risk assessment for high-risk construction activities, with practical knowledge of controls and verification methods.

• Audit and compliance management, including corrective action planning, tracking, and effectiveness verification.

• Incident investigation and root cause analysis methodologies with strong technical writing for reports and corrective actions.

• Data analysis and trend reporting to develop leading/lagging indicators and actionable prevention recommendations.

Must-Have Soft Skills

• Strong collaboration and stakeholder management skills, with the ability to influence decisions across functions and levels.

• Clear oral and written communication, including the ability to deliver training and translate requirements into actionable plans.

• Strong analytical and problem-solving capability, with the ability to independently complete complex work.

• Adaptability and resilience in a rapidly changing environment with shifting project priorities.

• Negotiation and facilitation skills to resolve issues and align teams on risk controls and compliance expectations.

AI Requirements

Ability to apply baseline digital fluency and role-appropriate AI literacy to use AI-enabled tools responsibly and effectively for research, analysis, content creation, problem-solving, operational tasks, and achieving business outcomes.

Embody Micron’s Core Values

• People – Respect, develop, and empower others

• Innovation – Drive continuous improvement and breakthrough thinking

• Tenacity – Show grit and determination

• Collaboration – Build trust and foster teamwork

• Customer Focus – Deliver excellence and value
  

  Successful development and implementation of key strategic initiatives and practices targeted at improving construction, equipment installation and compliance for Micron Technology, Inc., operations globally.
  Provide technical regulatory guidance/advice to the sites, staff, and senior management on construction safety policy and regulatory development matters related to the semiconductor industry.

Duties:

• Greet customers warmly and provide excellent service at the bar area.
• Take and process drink and food orders accurately and promptly.
• Prepare and serve alcoholic and non-alcoholic beverages in line with company standards.
• Maintain cleanliness and organization of the bar, tables, and service areas.
• Monitor customer behavior to ensure a safe and enjoyable environment.
• Restock bar inventory, including glasses, garnishes, and supplies.
• Support bartenders and other team members to ensure smooth bar operations.
• Comply with all food safety, hygiene, and liquor regulations.

Requirement:

• Previous experience in F&B or hospitality is preferred (training provided for entry-level).
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment with attention to detail.
• Positive attitude, teamwork spirit, and willingness to learn.
• Flexible to work on weekends, evenings, and public holidays.

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Duties and Responsibilities of Project Manager for Solar Photovoltaic Project

-         Analyze client’s needs, designing of solar installations and optimizing system layouts using appropriate tools

-         Manage utility scale battery energy storage system integration

-         Identify potential technical, financial and environmental risks and implementing mitigation strategies

-         Ensure project comply to statutory regulations, environmental standards and safety codes

-         Ensure project expenses are within project budget

-         Lead team of engineers, contractors and suppliers to ensure timely and smooth project execution and completion

-         Oversees the engineering, procurement and construction activities while at the same time ensuring compliance with project specifications

-         Oversees the system testing, commissioning and performance validation

Skills and requirements

-         Must possess minimum 10 years of practical experience with in-depth understanding of photovoltaic systems, solar technologies and renewable energy principles

-         Good leadership to coordinate with cross functional teams, negotiate with partners, stakeholders and regulatory bodies to ensure the successful deployment of the project from conception to completion

-         Possess a bachelor degree in Electrical Engineering, Mechanical Engineering, Renewal Energy or a related field  

• Company: Investment Company
• Title: Associate/Manager Fund Operation (20062)
• Location: Central
• Full on the job training provided

Job Description:

• Execute and oversee daily trading operations for hedge fund transactions
• Manage operational workflows to ensure accurate and timely trade processing
• Ensure compliance with regulations set by the Monetary Authority of Singapore (MAS)
• Support OTC derivatives-related activities, including reporting and documentation
• Respond to regulatory inquiries and information requests
• Handle investor due diligence questionnaires (DDQs) and provide necessary explanations
• Oversee the monthly fund valuation process and coordinate with relevant stakeholders
• Prepare and submit various reports in accordance with Japanese regulatory requirements
• Support audits for the fund and management company, including document preparation
• Perform general fund administration, including document management and maintenance/improvement of Excel tools

Job Requirements:

• Professional proficiency in Japanese is required to handle regional legal documentation and operational communications with Japanese speaking stakeholders
• Solid Excel skills (intermediate level or above; advanced level would be a strong plus)
• Immediate availability or short notice period preferred
• Meticulous, dependable, and detail-oriented with strong analytical skills
• Able to work independently and take full accountability for assigned responsibilities
• Proficient in Microsoft Office applications

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
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Jeffrey Koh Kok Ann
EA Registration No: R1770345
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

Job Details:

• Salary Range: UP $8,500

• Working Hours: Monday - Friday (office hours)

• Central Area : Havelock MRT Station

• Yearly Renewable Contract

Job Scope:

1. (Primary Focus) Internal Stakeholder Engagement & Trust Building : Engage with different divisions to understand their workflows, challenges and identify opportunities for AI adoption. Build trust and buy-in for AI initiatives across the organisation

2. AI Solution Positioning: Translate AI capabilities into clear, simple messaging for internal stakeholders. Help stakeholders understand what AI can and cannot do and how it can support the organisation  

3. Governance & Compliance Alignment : Work closely with policy and compliance teams to support in communicating safe and responsible use of AI internally

4. Cross-functional Collaboration : Act as a bridge between AI strategy / engineering teams & Business units / divisions

5. Adoption Planning (Internal Rollout): Support internal rollout of AI initiatives and gather feedback from divisions to refine messaging and improve adoption and usability

6. Gradually support external communication and public-facing positioning once internal alignment is established

Requirements: 

• Experience in product marketing, communications, or stakeholder engagement roles, preferably in tech, digital, or public sector

• Strong ability to simplify complex concepts and influence stakeholders

• Experience working across multiple stakeholders or business units

• Familiarity with regulated environments / governance considerations is advantageous

• Strong communication, facilitation and stakeholder management skills

• Comfortable working in ambiguous and evolving environments

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/16170

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Job Summary

Assist the GM/Director in delivering strategic, high-quality human resources services across the group, driving talent management, compliance, and employer branding to support business growth and operational excellence.

Responsibilities

• Lead the development and execution of strategic human resources plans, policies, and activities to attract and retain talent aligned with business objectives.
• Direct and oversee all human resources functions, operations, and activities to ensure effective service delivery and organizational support.
• Research and analyze HR trends and data to provide actionable insights that add value to business and support units.
• Collaborate with divisional directors to manage initiatives and events that align with the Group’s vision and deliver measurable outcomes.
• Establish and manage operational budgets, ensuring achievement of budget goals and cost-effective development initiatives.
• Ensure compliance with labour legislation and protect the interests of all parties in accordance with company policies.
• Maintain clear and effective communication channels with internal and external stakeholders to foster collaboration and service excellence.
• Drive innovative and strategic initiatives to enhance organizational culture and strengthen employer branding across the Group.

Preferred competencies and qualifications

• Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in Human Resource Management or equivalent.
• Minimum 5 years of managerial or senior managerial experience in construction or engineering-related fields, demonstrating expertise in compensation and benefits, talent management, training and development, and HR service excellence.
• Proven leadership, analytical, and communication skills with a strategic understanding of the construction business environment.
• Knowledge of local and regional labour legislation is advantageous.
• Established network within land transport and infrastructure construction sectors and key industry professionals.

@ mingyan@staffhub.com

Job Responsibilities

• Develop and maintain content materials such as user guides, presentations, and engagement resources
• Create and manage communications content (e.g. announcements, EDMs, internal updates) across digital platforms
• Plan and maintain a content calendar to ensure consistent and timely communication
• Engage and support users by responding to queries and feedback via digital channels
• Support planning and execution of events, roadshows, and training sessions
• Coordinate event logistics, communications, and on-site operations
• Gather and analyse post-event feedback to improve engagement initiatives
• Collaborate with cross-functional stakeholders to ensure content accuracy and alignment

Job Requirements

• Degree in Business, Marketing, Communications, or related field
• Experience in content creation, communications, or engagement roles
• Strong writing and communication skills
• Ability to simplify and communicate technical concepts to non-technical audiences
• Strong stakeholder management and coordination skills
• Able to work independently and manage multiple tasks in a fast-paced environment

Preferred Skills (Good to Have)

• Experience in change management or user adoption initiatives
• Exposure to digital platforms, data, or analytics environments
• Familiarity with design tools (e.g. Canva) or visualisation tools
• Experience in events or programme execution
• Basic knowledge of video editing or multimedia content creation

Additional Information

• 6 months Contract role
• Standard office hours (may require support for events when required)

Why Join This Opportunity

Opportunity to work on digital platform engagement and transformation initiatives
Exposure to end-to-end communications, content, and engagement strategies
Collaborative and dynamic working environment.

"Interested applicants, please email your resume to jacky.wong@persolapac.com or WhatsApp+65 9118 4028 for a confidential discussion about the role."

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and CV, you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy

https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at sg.dataprotection@persolapac.com Please feel free to contact us if you have any queries. 

EA License No: 01C4934 PERSOL Singapore Pte Ltd
EA Personnel No: R1107106
Wong Chee Ann Jacky

[Job ID: 1483219]

Job Summary:

The Small Business Clients segment in Business Banking (“BB”) aims to support companies with turnover of up to US$15m in Singapore by providing a comprehensive suite of financing solutions. As a Business Development Manager, you will actively acquire New-to-Bank (NTB) clients, cross-sell the full BB product suite to exceed quarterly sales targets, support team members where required, and deliver exceptional service that consistently earns positive client feedback.

Responsibilities

• Acquire new-to-bank business clients and achieve quarterly sales and revenue targets.
• Cross-sell a full suite of business banking products to deepen client engagement.
• Ensure strict compliance with internal policies, regulatory guidelines, and credit underwriting standards.
• Conduct timely follow-ups and respond to customer enquiries within two business days.
• Identify client needs and collaborate with product teams to deliver corporate and personal banking solutions.
• Maintain high service standards to ensure positive client experience.
• Mentor junior team members (for senior-level candidates).

Requirements

• At least 3 years of experience in business banking, SME banking, or commercial banking.
• Tertiary education qualification.
• Familiarity with customer due diligence processes, including FATCA.
• Understanding of working capital financing products and mortgage financing principles, including TDSR framework.
• Knowledge of competitive market landscape and ability to position products effectively.
• Strong financial and credit analysis skills are an added advantage.
• Proficiency in Mandarin language for liaising with Mandarin-speaking clients and stakeholders.
• Strong negotiation, communication, and relationship-building skills.
• Ability to identify client needs and provide appropriate banking solutions.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tung Chi Jun (Deng Zijun)

EA Personnel Reg. no.: R25157470

EA License no.: 07C5771

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking a high calibre professional to join our team as an Senior Market Manager, Client Connectivity. 

In this role you will: 

• Develop and execute country and regional market strategies to commercialise and grow adoption of Client Connectivity capabilities in alignment with product strategies.
• Identify emerging market trends, competitive threads/opportunities and client needs across digital client engagement in transaction banking.
• Act as a subject matter expert for the Client Connectivity proposition across documentation, client onboarding and channel capabilities (web, mobile, H2H and APIs).
• Collaborate with market/product managers to ensure future state architecture, solution design and roadmaps reflect country/regional needs and are aligned with local regulatory frameworks.
• Drive commercialisation and readiness for global Client Connectivity projects in market/region. Ensure proper go-to-market plans are in place including pricing and billing procedures.
• Own tracking of benefit targets for the country and/or region. Track benefit realisation in line with business case OKRs and team KPIs/scorecard.

To be successful you will need: 

• Proven experience in transaction banking, treasury services and/or payments and cash management in a market, product/digital commercialisation or client facing role.
• Strong understanding of market systems, products and bank operations, and stages in the product lifecycle and how this translates into market management strategies.
• Excellent communication, presentation and stakeholder management skills.
• Good track record of bringing new product/digital capabilities to market

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

https://www.youtube.com/embed/NIa2CodFG6E?si=sFOWeYmq5fs3vE5i%22

Reports to: Director, Strategic Capabilities, MT ASPAC

Position Summary

The Manager HCC MT Execution Team APAC serves as a senior individual contributor and subject-matter expert within the centralized compliance operations group and executes the centralized monitoring, approvals and due diligence activities for the region.  This role is responsible for executing complex, high-risk approvals and due diligence assessments, supporting process optimization, and ensuring consistent application of compliance standards across all cases. The role is further responsible for conducting risk-based monitoring reviews, identifying potential compliance gaps, and supporting trend analysis across transactional and behavioral data. The Manager ensures that monitoring activities are conducted accurately, consistently, and in alignment with global and regional compliance expectations.  Lastly the role supports the development of compliance dashboards, metrics, and analytics that inform risk assessments and operational compliance insights.

Key Responsibilities

Approvals & Due Diligence

• Conduct detailed, risk-based reviews of complex or sensitive approvals and third-party due diligence cases.

• Perform enhanced due diligence on higher-risk intermediaries, including review of ownership, reputation, sanctions, and potential red flags.

• Assess and document risk rationale clearly and ensure appropriate recommendations or escalations are made.

• Act as a subject-matter expert for complex cases, supporting consistent risk interpretation across the team.

Monitoring & Trending

• Oversee the execution of centralized monitoring reviews and ensure activities follow established risk frameworks and methodologies.

• Perform quality checks, validate findings, and ensure accurate categorization, documentation, and escalation of issues.

• Serve as the escalation point for complex cases and support consistent application of monitoring standards.

• Identify patterns, themes, and emerging risks across monitoring outputs.

• Integrate monitoring insights into dashboards and analytical products.

• Prepare consolidated monitoring summaries and contribute to periodic reporting for regional leadership.

• Recommend enhancements to monitoring methodologies, sampling strategies, and review criteria.

• Ensure monitoring activities align with global compliance expectations and reflect evolving risk priorities.

• Maintain strong documentation, audit-readiness, and governance practices across all monitoring processes.

• Engage with Compliance Officers, Legal, audit, and business stakeholders on monitoring results, clarifications, and follow-up actions.

• Support training, capability building, and knowledge-sharing across the function.

Operational Intelligence

• Develop dashboards, metrics, and analytics to support compliance insights.

• Conduct data analysis to identify trends, anomalies, and compliance risk indicators.

• Support enhancement of compliance analytics tools and technology platforms.

• Prepare regular reports for regional and global compliance stakeholders.

Governance & Risk Management

• Serve as a senior advisor on compliance risk matters to leadership across the region.

• Ensure applicable policies and procedures meet both global compliance standards and local regulatory requirements.

• Drive continuous improvement, automation, and innovation in centralized compliance processes.

Stakeholder Engagement

• Collaborate with global and regional compliance leaders to ensure integration of compliance efforts.

• Act as an escalation point for complex compliance cases in the region.

• Engage with regulators, auditors, and external stakeholders when required.

Reporting & Transparency

• Deliver regular reporting to senior management and compliance committees on performance, risks, and outcomes.

• Ensure thorough documentation and audit-readiness of all compliance decisions and processes.

Qualifications & Experience

• Bachelor’s degree in Law, Business, Finance, Compliance, or a related discipline; advanced degree is an advantage.

• Minimum of 5 years of experience in compliance, anti-bribery/anti-corruption, third-party risk, or other business related fields.

• Robust understanding anti-corruption, Health Care compliance, and third-party risk management frameworks.

• Proven ability to lead operational teams in a fast-paced, high-volume environment.

• Strong analytical skills with the ability to interpret risk factors and make well-reasoned decisions.

• Excellent communication skills, including the ability to influence and engage stakeholders across multiple levels and countries.

• Fluency in English required;

#HCC

Job Responsibilities

• Provide contract/ operation/ service leadership and participates in developing and implementing consistent policies, procedures, controls in contract execution
• Maintain service level agreements and key performance indicators for services, review regularly in the light of changing business and operational needs
• Meet contractual manpower needs and standards – ensure proper induction program in place, skills upgrading, career development and retention
• Effective employee management and ensure compliance with local government legislation
• Drive employee and customer engagement process and improvements
• Ensure all statutory compliance and being the primary contact in respect of all contracts services and undertake risk assessments, organising emergency procedures, liaising with clients by informing them of the developments
• Develop systems/ programs to improve quality, efficient utilisation of equipment and materials and the productive use of labour

Requirements

• Degree or Diploma in Management or relevant professional qualification or closely related field with minimum 2 or more years of progressive management experience working in a hospital environment services industry
• Able to excel in a dynamic and demanding hospital environment while effectively leading, organizing, and managing people for facility services projects
• Knowledge of contracts, documents, management of Systems/methods/ tools/ equipment/ materials and administrative procedures in a business-focused environment
• Effective negotiating and influencing skills with a positiveand forward looking proactive approach

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No. 99C4599

Reports to: Director, Strategic Capabilities, MT ASPAC

Position Summary

The Senior Manager, HCC MT Execution Team, APAC serves as a senior individual contributor and subject-matter expert within the centralized compliance operations group.  executes the centralized monitoring, approvals and due diligence activities for the region.  This role is responsible for executing complex, high-risk approvals and due diligence assessments, supporting process optimization, and ensuring consistent application of compliance standards across all cases. The role is further responsible for conducting risk-based monitoring reviews, identifying potential compliance gaps, and supporting trend analysis across transactional and behavioral data. This role ensures that monitoring activities are conducted accurately, consistently, and in alignment with global and regional compliance expectations.  Lastly the role supports the development of compliance dashboards, metrics, and analytics that inform risk assessments and operational compliance insights.

Key Responsibilities

Approvals & Due Diligence

• Oversee third-party and business partner due diligence processes, ensuring risk-based, timely, and consistent assessments.

• Manage centralized process for HCC as per HCBI and regional requirements and standards approvals, ensuring robust decision-making.

Monitoring & Trending

• Lead the design and implementation of centralized monitoring programs to detect and prevent compliance risks.

• Develop dashboards, metrics, and reports that provide actionable insights and highlight emerging risk trends.

Operational Intelligence

• Drive the use of compliance technology, analytics, and data tools to enhance oversight and predictive risk management.

• Provide intelligence that enables proactive risk mitigation and informed business decision-making.

Governance & Risk Management

• Serve as a senior advisor on compliance risk matters to leadership across the region.

• Ensure applicable policies and procedures meet both global compliance standards and local regulatory requirements.

• Drive continuous improvement, automation, and innovation in centralized compliance processes.

Stakeholder Engagement

• Collaborate with global and regional compliance leaders to ensure integration of compliance efforts.

• Act as an internal HCC escalation point for complex compliance cases in the region.

• Engage with regulators, auditors, and external stakeholders when required.

Reporting & Transparency

• Deliver regular reporting to senior management and compliance committees on performance, risks, and outcomes.

• Ensure thorough documentation and audit-readiness of all compliance decisions and processes.

Qualifications & Experience

• Bachelor’s degree in Law, Business, Finance, Compliance, or a related discipline; advanced degree is an advantage.

• Minimum of 7 years of experience in experience in Health Care Compliance, legal, risk management, audit, or any other business related fields, with at least 3 years in a leadership or team-leading capacity.

• Robust understanding anti-corruption, Health Care Compliance, and third-party risk management frameworks.

• Proven ability to lead operational teams in a fast-paced, high-volume environment.

• Strong analytical skills with the ability to interpret risk factors and make well-reasoned decisions.

• Excellent communication skills, including the ability to influence and engage stakeholders across multiple levels and countries.

• Fluency in English required; additional European languages preferred.

#HCC

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Job Description

• Assist Relationship Manager of the team to acquire and grow the AUM of high net worth client through effective relationship management, with special focus on the needs of client’s financial or wealth management target.
• The cross referral case as a contact window with different business divisions to help on administration work or on boarding client.
• Work closely with the Relationship Manager to provide the high quality services to the high net worth clients to meet their needs either in investment or for wealth management purposes.
• Be aware and understand the level of risk associated with all products and services and ensures that the adherence to compliance rules and risk management when exercises the job; and make sure that all related information are properly disclosed to the clients.
• Assist the Team Head to implement and execute the strategic plans, and actively engage in business development activities.

Job Requirement

• Degree in relevant discipline from a recognized university.
• 1-4 years of experience in private banking.
• Good communication and organization skills, with the ability to interact with senior stakeholders in Taiwan.
• Owning the eligible RNF qualification or passed the required exams.
• Completed CACS Paper 1 & 2

Operations Management - Master the ability to efficiently manage all day-to-day operations of the bistro, including staffing, inventory, customer service, and facility maintenance.

Financial Acumen - Develop strong financial management skills, including budgeting, cost control, and analyzing financial reports to ensure profitability and sustainability.

Leadership and Team Management - Learn to lead and inspire a diverse team, providing guidance, motivation, and performance management to create a positive work environment.

Customer Experience Enhancement - Focus on enhancing customer satisfaction by understanding their preferences, addressing feedback, and consistently delivering exceptional service.

Marketing and Promotion - Acquire skills in creating and executing marketing strategies, promotions, and events to attract and retain patrons and increase the bistro's visibility.

Problem Solving and Decision Making - Hone your ability to make informed decisions quickly, resolve challenges that arise, and adapt to dynamic situations in the fast-paced bistro environment.

Responsibilities:

• Lead and manage residential and condominium interior design projects, ensuring timely delivery and alignment with client objectives and design vision.
• Develop and maintain project timelines, budgets, and resource allocations, ensuring projects deliveries.
• Work with the team, architects, and contractors to create unified design solutions and coordinate projects effectively.
• Oversee the design development process, from conceptualization to final implementation, ensuring that all design aspects meet the quality standards.
• Providing regular updates on project progress and address any concerns or adjustments to the team.
• Attend site visits, conduct quality checks, ensure design intent is adhered to.
• Prepare and consolidate drawings, project documentation, including reports, specifications; review and check drawings;
• Ensure that all project activities comply with policies and procedures, and relevant industry standards and regulations.
• Foster a collaborative and creative environment within the design team, contributing to a positive and productive workplace culture.

Requirements:

• Bachelor’s degree in Interior Design, or a related field.
• Experience in managing residential or condominium interior design projects.
• Excellent project management skills, with the ability to handle multiple projects concurrently.
• Familiarity with design standards specific to residential and high-rise condominium developments.
• Strong proficiency in design software (AutoCAD, SketchUp, Photoshop, Microsoft office, GSuite etc.).
• Exceptional attention to detail, organizational skills, and problem-solving abilities.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, consultants, contractors, suppliers, and team members.
• Proven ability to manage project budgets and timelines efficiently.
• Experience in both project management and design roles.
• Comprehensive knowledge of local authorities’ compliance, design practices and materials.

Please send your CV & portfolio to info@2ndedition.com.sg if you are interested in the position. Thank you!

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Location: Bright Hill
Working Days: Monday – Friday
Working Hours: 8:30AM – 6:00PM
Salary: $7,000 – $9,000

Job Description

• Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.
• Assist in the development and enhancement of Care Studio programmes and services.
• Monitor departmental KPIs and manage budget and resource utilization.
• Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.
• Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.
• Support recruitment, staff development, and retention initiatives.
• Manage the daily operations of the Care Studio and Rehabilitation Department.
• Develop and promote centre-based and home-based rehabilitation and day care programmes.
• Oversee the delivery of community and home care services.
• Manage healthcare needs assessments and the implementation of care plans for clients.
• Coordinate and monitor clinical and service quality indicators for continuous improvement.
• Manage enquiries, feedback, complaints, and incidents relating to centre operations.
• Identify and establish partnerships to support business development and client acquisition.
• Maintain relationships with existing and prospective partners and organizations.
• Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

• Degree or Master's qualification in Allied Health or related disciplines preferred.
• Minimum 5 years of experience in a community care setting.
• Minimum 2 years of supervisory experience.
• Possess a valid BCLS + AED certification.
• Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.
• Experience in quality and risk management.
• Experience in coaching, counselling, and manpower planning.
• Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.
• Proficient in Microsoft Office applications.
• Experience with Infocare systems will be an advantage.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

About Autoclinic

Autoclinic is a premier independent automotive workshop in Singapore specializing in the advanced repair, maintenance, and tuning of continental vehicles, specifically BMW and Porsche. We pride ourselves on delivering dealership-level diagnostics and workmanship with a highly personalized customer experience.

Position Overview

We are seeking a highly experienced, technically exceptional, and leadership-driven Workshop Manager to oversee our workshop operations. You will be responsible for leading a dedicated team of 5 mechanics, ensuring optimal workflow, maintaining stringent quality control, and fostering a culture of continuous learning and strong teamwork.

• Location: Singapore

• Employment Type: Full-time

• Eligibility: Singapore Citizens or Permanent Residents (PR) only

Key Responsibilities

1. Team Leadership & Development

• Lead, mentor, and motivate a team of automotive mechanics.

• Identify skill gaps and implement training and development programs to keep the team updated on the latest BMW and Porsche technologies, diagnostic tools, and repair methodologies.

• Build a cohesive, high-performance team culture rooted in mutual respect, clear communication, and accountability.

2. Workshop Operations & Scheduling

• Manage daily workshop workflow, including careful work planning, job scheduling, and load balancing among mechanics to maximize efficiency and minimize vehicle downtime.

• Supervise complex diagnostic and repair jobs, providing technical guidance on tricky BMW and Porsche cases (e.g., engine overhauls, advanced electrical troubleshooting, transmission issues).

• Maintain strict quality control standards to ensure "right-first-time" repairs and zero back-jobs.

3. Resource & Inventory Management

• Oversee workshop equipment maintenance, ensuring all specialized BMW/Porsche diagnostic tools and machinery are calibrated and well-maintained.

• Coordinate with the parts department to ensure the timely availability of genuine or high-quality OEM parts.

• Enforce strict workplace safety, health (WSH), and cleanliness standards within the workshop.

Requirements & Qualifications

• Nationality: Must be a Singapore Citizen or Permanent Resident (PR).

• Technical Experience: Minimum of 10 years of hands-on experience in the repair, maintenance, and diagnostics of continental cars, with a heavy emphasis on BMW and Porsche models.

• Leadership Experience: Minimum of 5 years of supervisory or managerial experience in an automotive workshop environment.

• Expertise: Deep familiarity with BMW ISTA/IDED, Porsche PIWIS diagnostic systems, and specialized tools. Strong understanding of mechanical, hydraulic, and electrical automotive systems.

• Soft Skills: Exceptional organizational and scheduling skills, strong conflict-resolution abilities, and a proven track record of strengthening team dynamics.

• Communication: Fluency in English (both written and spoken) to effectively communicate with the team and occasionally assist with high-level customer technical consultations.

What We Offer

• Competitive salary package commensurate with experience and expertise.

• Performance-based bonuses and incentives.

• A well-equipped, professional working environment with a focus on high-end vehicles.

• Career stability within a reputable and growing specialist workshop.

How to Apply

Interested candidates who meet all the above criteria are invited to send their updated resume, current/expected salary, and availability to careers@autoclinic.com.

Note: Only shortlisted candidates will be notified.

About the Role

We are looking for a highly driven AI Infra Growth Marketing Manager to lead global growth initiatives for our AI cloud and Model-as-a-Service (MaaS) platform.

This role is responsible for driving user acquisition, developer growth, brand awareness, demand generation, and revenue growth across global markets, with a strong focus on the U.S. AI ecosystem. You will work closely with product, engineering, and sales teams to position our AI infrastructure offerings—including model APIs, GPU cloud, training, fine-tuning, and inference services—for developers, startups, and enterprise customers worldwide.

Responsibilities

• Own and execute global growth strategies for our AI cloud platform and MaaS products.
• Drive developer acquisition, activation, conversion, and retention through a combination of performance marketing, content marketing, community engagement, and partnership programs.
• Research and analyze leading AI infrastructure platforms such as Together AI, Fireworks AI, DeepInfra, OpenRouter, Replicate, Modal, and similar providers to identify effective growth, pricing, positioning, and developer engagement strategies.
• Develop compelling product positioning, messaging, and go-to-market strategies for GPU cloud, model training, fine-tuning, inference APIs, and MaaS offerings.
• Manage and optimize growth channels including Google Ads, X (Twitter), LinkedIn, Reddit, YouTube, Hacker News, developer communities, newsletters, and other relevant platforms.
• Create and oversee landing pages, growth campaigns, developer-focused content, and conversion funnels.
• Collaborate with product and engineering teams to improve user onboarding and conversion across key business metrics, including registrations, account funding, API usage, GPU rentals, model training, and fine-tuning adoption.
• Track growth performance, marketing ROI, CAC, conversion rates, and other key KPIs to continuously improve acquisition efficiency.

Requirements

• 3+ years of experience in growth marketing, developer marketing, product marketing, or demand generation within AI Infrastructure, Cloud Computing, MaaS, Developer Tools, API Platforms, or SaaS.
• Proven experience driving growth in international markets, particularly the U.S. technology ecosystem.
• Strong understanding of developer-focused marketing, performance marketing, content marketing, and growth funnels.
• Hands-on experience managing paid acquisition budgets and optimizing campaigns based on conversion and ROI metrics.
• Familiarity with AI infrastructure platforms such as Together AI, Fireworks AI, DeepInfra, OpenRouter, Replicate, Modal, or similar products.
• Solid understanding of LLM training, fine-tuning, inference APIs, GPU cloud services, token-based pricing models, developer billing systems, and enterprise AI deployment workflows.
• Excellent written and verbal English communication skills, with the ability to independently create landing pages, ad copy, product marketing materials, technical marketing content, and developer-focused messaging.
• Highly execution-oriented, data-driven, and comfortable operating in a fast-paced startup environment.

Preferred Qualifications

• Existing network within U.S. AI developer communities, open-source ecosystems, influencers, media outlets, or industry partners.
• Experience marketing AI API platforms, AI agent products, model hosting platforms, API marketplaces, or developer infrastructure products.
• Proven track record of building international growth engines and paid acquisition systems from 0 to 1.
• Strong interest in large language models, AI agents, inference acceleration, GPU cloud infrastructure, and enterprise AI applications.

Why Join Us

You will play a key role in shaping the global growth strategy of a rapidly growing AI infrastructure company. This is an opportunity to help bring cutting-edge AI cloud and MaaS products to developers, startups, and enterprises worldwide while working at the forefront of the AI ecosystem.

Job Title: Assistant Manager / Senior Executive, Customer Value Management

Location: Singapore

This role is responsible for driving customer lifetime value, retention, and revenue growth through data-driven lifecycle marketing. The incumbent will develop and optimize data-driven retention, upsell, and cross-sell strategies across multiple channels, leveraging customer insights, segmentation, and marketing automation to enhance engagement and reduce churn.

Key Responsibilities

Customer Strategy & Campaign Planning

• Develop and execute customer lifecycle strategies to drive retention, engagement, and customer value

• Leverage customer data and analytics to identify insights, behavioral triggers, and growth opportunities

• Utilize SQL and analytics tools to support segmentation, targeting, and performance analysis

• Develop and optimize Next Best Offer (NBO) / decisioning frameworks in collaboration with Data Science/Analytics teams

• Plan and deliver targeted retention, upsell, and cross-sell campaigns to achieve churn reduction and revenue growth

• Design and implement personalized offers and propositions to drive product adoption and customer loyalty

• Build business cases and collaborate with cross-functional teams (e.g., Product, Marketing, Digital, Sales) to deliver initiatives

Campaign Execution & Optimization

• Manage end-to-end campaign execution across multiple channels (e.g., email, SMS, app push, digital platforms)

• Drive automation of marketing journeys to enable scalable, trigger-based, and real-time engagement

• Implement test-and-learn approaches (e.g., A/B testing) to continuously improve campaign effectiveness

• Monitor and optimize key performance metrics including conversion, engagement, retention, and ROI

• Ensure strong campaign governance, including contact strategy, customer experience, and compliance

Qualifications

• Degree in Marketing, Business, Statistics or similar field

• Minimum 3-5 years of work experience in campaign management, preferably in telecommunications, tech, FMCG or a related industry

• Good working knowledge of SQL as well as Tableau

• Ability to work independently as well as in a team in a fast-paced environment

• Strong analytical, problem-solving and communication skills

• Excellent interpersonal skills
  
  UEN: 202329526G

  EA Licence: 23S2061