Total 14,068 Others/Any job vacancies

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Assist the Chairman/CEO in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

• Facilitate government grants including grant approval process and post-award compliance. Ensures timelines are met.

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

- Updating inventory count and maintaining inventory records to share with management and other stakeholders in the business
- Keep accurate and up-to-date records of all purchases, including prices, quantities, and delivery dates. Ensure that all information is documented and easily accessible for reference and reporting purposes.
- Conduct market research to identify new suppliers, products, and technologies. Stay updated on market trends, price fluctuations, and industry regulations to make informed purchasing decisions. Compare prices, quality, and delivery terms to select the best suppliers for the organization.
- Monitor stock levels and anticipate future needs. Coordinate with the warehouse or inventory team to ensure optimal inventory levels are maintained. Recognize potential stock shortages or excesses and take appropriate action to address them.
- Assist in developing and monitoring departmental budgets. Ensure that purchasing activities align with approved budgets and financial guidelines. Identify cost-saving opportunities and propose strategies to optimize procurement processes.
- Prepare regular reports on purchasing activities, including expenditures, savings, and supplier performance. Generate reports for management review to provide insights and support decision-making processes.

Skills:

- Ability to accurately process and maintain detailed records and documents.
- Capable of managing multiple tasks simultaneously and prioritizing work effectively.
- Able to communicate clearly and professionally with suppliers, vendors, and internal stakeholders.
- Proficient in negotiating favorable terms, conditions, and prices with suppliers.
- Capable of conducting market research and analyzing data to make informed purchasing decisions.
- Experience with procurement software and systems to manage purchase orders, track inventory, and generate reports.
- Familiarity with procurement policies, procedures, and industry standards.
- Skilled in identifying and resolving issues related to purchasing, such as delivery delays or quality concerns.

• Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Managing incoming and outgoing letters

- Be the representative for accounting and finance queries within the office.

- Liaising with HQ and Accounts Dept.

- Preparation of Accounting information (training will be given)

- Assist in co-ordinating meetings and calling of quotations

- General Office administration duties (eg. filings etc.)

- Other tasks as assigned by line manager and/or management

- Working knowledge on Microsoft Word, Excel, and Power Point essential

- Verify and reconcile daily transactions from all revenue-generating departments, including rooms, food and beverage and banquet.

- Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance.

- Review and reconcile the guest ledger, city ledger and credit card to the Accounts Receivable.

- Review the interface between Point of Sale (POS) systems and Hotel Management Systems ensuring that revenue data flows accurately and seamlessly between the systems.

- Review of daily no show and cancellation report and ensure that no show and cancellation revenue have been properly accounted for.

- Examine daily reports for paid outs, rebates, adjustments, house use, and complimentary rooms to ensure that each transaction is supported by relevant documentation and approved by the appropriate authorized personnel.

- Review daily Food & Beverage void and discount reports to ensure all entries are accurately documented and supported by appropriate justification.

- Responsible for conducting monthly surprise cash count at Front Office and F&B outlets.

- Ensure the foreign currency exchange rates are updated regularly and to check on the accuracy of such rates.

· Tactical sourcing for food and non-food categories related items

· Ongoing assessment, strategic sourcing and supplier relationship management

· Drive purchasing needs within all the departments and manage communication by giving procurement updates weekly

· Identify Cost Control Strategies

· Monthly Purchasing Reports

· Conduct Physical Inventory Counts at various locations within the company

· Examine and analyze inventory levels to ensure they match the records in the company database

· Detect discrepancies or errors in inventory records and report to management

· Identify slow-moving or obsolete inventory and take necessary action to address it

· Collaborate with team members to share inventory audit findings and proposed solutions

· Create reports on inventory levels and communicate findings to management

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

- Any other duties/tasks as requested by management.

Key Requirements

• At least 5 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties/tasks as requested by management

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

- Any other duties/tasks as requested by management.

The Role

As Manager, you will be responsible for designing, implementing, and optimizing the entire commercial and operational architecture of our trading business across Southeast Asia. This role requires a seasoned leader who can manage multiple departments (Sales, Operations, Procurement) simultaneously, drive scalable growth, and mentor high-performing teams. You are expected to elevate processes from ad-hoc procedures into repeatable, profitable systems.

Key Responsibilities

Strategic Sales & Market Expansion Leadership

• Develop and execute comprehensive market entry strategies for Singapore and surrounding regions (SEA), identifying new vertical opportunities within the construction, engineering, and electronics sectors.

• Lead the development of key client relationships at an executive level to secure major contracts and drive long-term project loyalty.

• Analyze sales data and market penetration metrics to forecast revenue growth, identify profitability gaps, and recommend strategic pricing models.

Operational Excellence & Risk Management (Process Ownership)

• Design, implement, and manage Standard Operating Procedures (SOPs) for the end-to-end cross-border trade cycle, ensuring maximum efficiency and compliance across all jurisdictions.

• Oversee and mitigate operational risks associated with complex international logistics, including managing geopolitical shifts, supply chain disruptions, and sudden regulatory changes.

• Directly manage relationships with Tier 1 logistics partners, customs brokers, and legal counsel to ensure seamless, compliant trade flow.

Strategic Procurement & Vendor Management

• Develop long-term sourcing strategies and negotiate high-level master agreements with primary manufacturers and core commodity suppliers (e.g., M&E component manufacturers).

• Lead cost optimization initiatives by analyzing global market trends for key commodities, negotiating bulk pricing structures, and securing favorable credit terms.

• Establish robust quality control frameworks that ensure all sourced materials consistently meet technical specifications and project requirements.

Team Leadership & Mentorship (The Managerial Shift)

• Provide direct mentorship and guidance to the Executive/Specialist team members, fostering their growth in both sales acumen and operational compliance.

• Lead cross-functional meetings, aligning Sales objectives with Operational capabilities, ensuring that market promises are backed by viable supply chain processes.

Requirements & Qualifications

• Experience: 5–8 years of progressive experience in international trade, operations management, or complex commodity trading. Must include a minimum of 2-3 years in a direct supervisory or managerial role leading operational teams.

• Domain Knowledge: Deep understanding of the construction/ industrial supply chain and specific technical knowledge of M&E materials is highly desirable.

• Technical Knowledge: Expert working knowledge of global trade mechanisms, including Incoterms (all variations), advanced Letters of Credit (LC) structures, customs valuation procedures, and regional compliance frameworks.

• Language Proficiency: Mandatory professional fluency in Mandarin Chinese and English (written and spoken) for high-level negotiation with both suppliers and clients across SEA.

• Education: Bachelor’s degree in Supply Chain Management, International Business, Engineering, or a related field.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Managing incoming and outgoing letters

- Be the representative for accounting and finance queries within the office.

- Liaising with HQ and Accounts Dept.

- Preparation of Accounting information (training will be given)

- Assist in co-ordinating meetings and calling of quotations

- General Office administration duties (eg. filings etc.)

- Other tasks as assigned by line manager and/or management

- Working knowledge on Microsoft Word, Excel, and Power Point essential

- Verify and reconcile daily transactions from all revenue-generating departments, including rooms, food and beverage and banquet.

- Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance.

- Review and reconcile the guest ledger, city ledger and credit card to the Accounts Receivable.

- Review the interface between Point of Sale (POS) systems and Hotel Management Systems ensuring that revenue data flows accurately and seamlessly between the systems.

- Review of daily no show and cancellation report and ensure that no show and cancellation revenue have been properly accounted for.

- Examine daily reports for paid outs, rebates, adjustments, house use, and complimentary rooms to ensure that each transaction is supported by relevant documentation and approved by the appropriate authorized personnel.

- Review daily Food & Beverage void and discount reports to ensure all entries are accurately documented and supported by appropriate justification.

- Responsible for conducting monthly surprise cash count at Front Office and F&B outlets.

- Ensure the foreign currency exchange rates are updated regularly and to check on the accuracy of such rates.

· Tactical sourcing for food and non-food categories related items

· Ongoing assessment, strategic sourcing and supplier relationship management

· Drive purchasing needs within all the departments and manage communication by giving procurement updates weekly

· Identify Cost Control Strategies

· Monthly Purchasing Reports

· Conduct Physical Inventory Counts at various locations within the company

· Examine and analyze inventory levels to ensure they match the records in the company database

· Detect discrepancies or errors in inventory records and report to management

· Identify slow-moving or obsolete inventory and take necessary action to address it

· Collaborate with team members to share inventory audit findings and proposed solutions

· Create reports on inventory levels and communicate findings to management

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team
• Any other duties/tasks as requested by management

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

JOB DESCRIPTION

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

·       To plan, coordinate and manage all testing and the documentation for the project

·      Shall ensure quality delivery from the project installation and coordinate handover to client and internal service department

·       To review the project design and ensure operation feasibility

·      To verify and evaluate the quality and performance of the equipment/ system according to the specification and requirement before delivery to the client

·       To coordinate all Testing plan and procedure

·       To develop and review test plan and test script

·      Involve in project early stage to understand the construction and Testing & Commissioning requirement

·      Plan, Perform and lead the whole T&C process with T&C members, ensure the T&C is being carried out smoothly and complete on time

·       Ensuring work compliances to standards, in accordance with engineering practices

·       Understanding Built Plans (M&E), Technical Literature and Equipment Manuals

·       Equipment trouble-shooting, root cause analysis, reviewand propose solutions

·       Reports to PMO for any work issues and non-compliances

·      Conduct Site Acceptance Test (SAT), Integrated System Test (IST), Testing and Commissioning (T&C), User Acceptance Testing (UAT)

·       Support Project Team on any technical issues related to Testing Procedures

·       Work closely with Engineering Team and understand the Design

·      Good knowledge of Autodesk Construction Cloud (ACC)

·      Any other duties assigned by superior.

Job Description

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

Job Summary

We are a GP clinic seeking a Deputy Clinic Manager to lead operational excellence, staff supervision, and business development across multiple locations, ensuring high-quality patient care and efficient clinic management.

Responsibilities

• Lead daily clinic operations to maintain seamless service delivery and patient satisfaction
• Execute core clinic assistant duties including patient registration, medication dispensing, payment collection, claims submission, and clinical procedure support to ensure operational efficiency
• Manage patient feedback and resolve complaints related to operational and medical services to enhance patient experience
• Oversee insurance and government scheme claims processing, ensuring timely follow-up on rejected or returned claims to optimize reimbursement
• Monitor and follow up on outstanding payments to maintain financial accuracy and cash flow
• Develop and implement online and offline marketing strategies aligned with company policies to drive business growth
• Supervise clinic staff adherence to company policies and procedures, providing actionable feedback to management on operational issues
• Coordinate staff training and proficiency development, including clinical skills enhancement and participation in relevant courses, to uphold professional standards
• Model and enforce service and care standards among clinic staff and doctors through effective leadership
• Manage formal responses to audit requests in collaboration with the Medical Director to ensure compliance
• Execute ad-hoc projects assigned by management to support clinic objectives
• Travel between Yishun and Boon Keng / Bendemeer clinic locations as required
• Work shifts including weekends to support clinic operational needs

Job Description:

• Conduct market research, manage partnerships, and implement processes to support business development.
• Identify and develop new business opportunities to achieve sales targets for ACMV/Electrical solutions by reaching out to new clients and making presentations or pitches.
• Build strong client relationships, profile target accounts, and gather market insights to identify growth opportunities.
• Negotiate contract terms, oversee project execution, and ensure alignment with client objectives.
• Study engineering drawings related to ACMV/Electrical designs and perform basic engineering calculations when necessary.
• Develop and plan work schedules, resource allocation, and manpower for ACMV projects.
• Coordinate, liaise, and manage various project stakeholders to ensure that project requirements are met on time and within budget.
• Ensure that in-house teams and outsourced contractors adhere to safety standards and conduct their work with proper risk assessments and safety measures.
• Regularly follow up on the progress of projects.
• Prepare and submit detailed documents, proposals, and sales reports to clients and management.
• Lead, mentor, and manage the sales team, engineers, migrant workers to achieve departmental goals

Requirement:

• Min Bachelor’s Degree in Mechanical/Electrical Engineering or its equivalent
• Min 5 years of relevant working experience as a Project Manager at consulting firms
• Relevant experience in the planning, design and implementation of M&E services
• Possessing an entrepreneurial mind, showing flexibility, and being innovative and result-oriented
• Willingness to grow and lead the M&E business in a listed company as an entrepreneurial owner of the business in an environment similar to start-up
• Network within the sector to source new projects for the company
• Strong in people management, good writing, communication and presentation skills

Job Description
1) Solution Design & Consultancy (Security) :
a. Understand and articulate layered security approaches across endpoint, network, cloud, and application layers.
b. Explore, evaluate, and recommend existing and emerging security products.
c. Conduct Proof of Concept (POC) testing and drive productization of validated solutions.
d. Provide technical consultancy and advisory services to clients on security best practices.
(The person might be required to perform Solution Design or Consultancy for other products which department currently carries [for example: Managed Service for LAN infra]).

2) Presales Support
a. Collaborate with sales teams to identify customer requirements and propose tailored security solutions.
b. Deliver technical presentations, demonstrations, and workshops to prospects and clients.
c. Assist in RFP/RFI responses and solution proposals.

3) Sales Enablement
a. Train and enable sales teams with technical knowledge of security offerings.
b. Develop presales collateral such as solution briefs, architecture diagrams, and competitive positioning.

4) Sales Enablement
a. Train and enable sales teams with technical knowledge of security offerings.
b. Develop presales collateral such as solution briefs, architecture diagrams, and competitive positioning.

Job Requirements
1) Minimum 5 years of experience in a Security Service Provider or equivalent role.
2) Strong exposure to:
a. Microsoft O365 Security (Defender, Purview, etc.)
b. Network Security (SASE, firewalls, intrusion prevention, zero trust frameworks)
c. Cloud Security (AWS, Azure, GCP security controls)
3) Proven experience in conducting POCs and transitioning validated solutions into productized offerings.
4) Excellent communication and presentation skills for both technical and non-technical audiences.
5) Ability to work cross-functionally with sales, product, and delivery teams.
6) Bachelor’s degree in IT, Engineering, or related field.

GENERAL DESCRIPTION

The Assistant Relationship Manager (ARM) supports one or more Relationship Manager(s) (RM) / Group Head(s) (GH) in daily operations, administration and client management. The ARM interacts with internal and external stakeholders, provides clients with relevant information and supports the RM in implementing customised solutions. Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/GH in a fast, professional and friendly manner, and thus helping the team to manage, develop and grow its client base. They channel client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes.

KEY FEATURES OF THE POSITION

CLIENT ADMINISTRATION AND MANAGEMENT

· Supports RMs/GH in client interaction and all related tasks (systems, processes, files, documents etc.) with high-quality, precision and timely responsiveness

· Customizes client requests (reporting, statistics, mailings etc.)

· Manages the RM/GH’s calendar, prepares client meetings, organizes business trips, completes the post processing of client calls, client meetings or business trips for RMs/GH

· Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)

· Ensures coverage in case of own absences

BUSINESS MANAGEMENT

· Regularly collects and exchanges relevant information necessary for the job

· Conducts reviews, plans, and always documents his/her work

· Supports RM/GH in implementation of projects and initiatives, in close alignment with the Team Business Manager

· Provides professional input proposals for improvements based on experience, incident occurrence or observation

· Manages the expense claim process for RMs/GH

RISK MANAGEMENT AND CONTROLS

· Actively helps managing risk (support first line of defense), i.e. in client documentation, by raising concerns, following up on issues and by escalating when in doubt

· Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence etc.)in collaboration with the respective RMs, GH and Team Business Manager

· Ensures timely clearance of pending items and escalated deficiencies

· Ensures appropriate ethical and compliant behaviour in his/her area of responsibility

· Ensures correct, meaningful and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)

REGULATORY RESPONSIBILITIES

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

PERSONAL AND SOCIAL SKILLS

· A natural team player

· Ability to relate to colleagues from diverse backgrounds

· Open, approachable and displays genuine interest in people and in improving processes

· Always communicates in a competent and professional manner

· Highly service oriented and passionate about client servicing

· Systematic, precise and diligent working style and the ability to perform under pressure

· Personal integrity and ethical behaviour

PROFESSIONAL AND TECHNICAL SKILLS

· Appropriate understanding of relevant products and services in Private Banking

· Basic knowledge of global financial markets and current developments in the industry

· Sound affinity with the geographic market(s) covered, i.e. familiar with the legal and regulatory environment as well as cultural awareness

REGULATORY

· Representative under MAS SFA and/or FAA

This is a full time, on-site role for an Events Marketing professional. The role involves planning and executing marketing campaigns for events, roadshows, sales activities, developing marketing strategies, and providing excellent customer service.

Qualifications:

- Strong interpersonal and communications skills.

- Sales, customer service or events marketing experience is a plus.

- Strong organisational and project management skills.

- Attention to detail and ability to multi-task.

- Bachelor’s degree in Marketing, Business, or related field is a plus.

Job Type: Full-time

Job Responsibilities

• Drive and ensure compliance with legislation & Health & Safety practices and procedures in accordance with the site requirements and company’s values.

• Attend to Client & Service Partners meetings.

• Ensure SLA Delivery

• Control of client’s procedures, and drive operational efficiency and effectiveness

• Review plant and system performance and alert client on areas of concern

• Establish buildings inspections and regular site audits to ensure compliance to contract

• Management of suppliers in the delivery of subcontracted services

• People management of the engineering technicians, engineers and managers at site

• Management of local site facilities maintenance budget and ensure company's profitability

• Conform to internal reporting procedures for timesheets, expenses and other processes as required

• Familiar with Profit and Loss will be advantageous

• Undertake strategic teams' development and progression plan to achieve higher competency and service delivery

• Undertake responsibility during incident and emergency incidents of building(s) assigned or on rotating assignment of Duty Manager

• Undertake responsibility & management to the team’s alignment with the overall client’s expectations and contractual requirements, including achieving KPIs and support the operations in general maintenance and customer support.

• Undertake responsibility & management to the team’s coordination and/or fix-it tasks within the framework of the allocated resources

• Undertake responsibility & management to the team’s resources available to meet daily operational requirements

• Undertake responsibility & management to the team’s identification of competency gaps in the team members and to train staffs accordingly.

• Undertake responsibility & management to the team’s organisational and operational requirements in all maintenance works, operations, fault reporting, QEHS, fire safety management, crisis management and ad-hoc issues.

• Manage and foster positive working relationship with key stakeholders in the customer organisation.

• Undertake any other responsibility or attend to any duties as assigned by Facilities Manager.

Job Requirements

• Degree in Mechanical, Electrical Engineering or Facilities Management discipline with minimum 5 years’ experience in facilities maintenance, including 2 years in healthcare.

• Hold a detailed understanding of building procedures and infrastructure

• Proven experience of having a flexible approach and the ability to work under pressure

• A working appreciation of contracts and contract management

• Track record of leading, motivating and developing teams

• Flexible in working hours to meet the needs of the business

• Understanding of related trades in ACMV, Mechanical, Electrical, Building and BASCO/FRC

• Basic knowledge of space planning and utilisation would be good to have

• Good stakeholder management and able to engage with Senior Management confidently

• Able to commit to 5.5 days work week with possibility of staggered rest days implemented due to operational requirements

• Able to adapt in working in a hospital setting and adhering to hospital PPE requirements.

• Able to attend in the event whereby the breakdown requires after office hours and/or weekends.

• Possess certification of Fire Safety Manager (SCDF) will be advantageous

Skills

• Ability to take initiative and effectively operate with general direction.

• Excellent written and verbal communication skills.

• Strong organisational and analytical skills.

• Independent, able to work with minimum supervision and have a good understanding of critical workflow

• Pro-active, ability to prioritize work and achieve desired result

• Ability to provide efficient, timely, reliable and courteous service to customers.

• Ability to respond effectively to sensitive issues.

• Ability to solve problems involving several options in situations.

• Advanced analytical and quantitative skills.

• Good presentation and inter-personal skills to communicate effectively to staff of various nationalities.

• Possess strong leadership & management skills.

Job Description

• Industry/ Organization Type: Furniture Manufacturing
• Position Title: Site Manager
• Working Location: Kallang
• Working Hours: 6 days (Mon - Sat, 9.00am - 7.00pm)
• Salary Package: Basic salary up to $4,000 + Transport Allowance $300 + AWS
• Duration: Permanent Role

Key Responsibilities

• Oversee daily site operations for furniture installation and interior projects
• Coordinate with designers, production team, and contractors to ensure smooth project execution
• Monitor work progress to ensure projects are completed on time and within scope
• Ensure all works are carried out according to drawings and specifications
• Supervise site teams and subcontractors, ensuring proper workflow and productivity
• Conduct regular site inspections and resolve on-site issues promptly
• Ensure compliance with safety standards and site regulations
• Liaise with clients and stakeholders to provide updates on project status
• Prepare site reports, progress updates, and documentation

APPLY NOW!!!

• Diploma or relevant qualification in Construction, Interior Design, or related field
• Experience in site supervision for interior or furniture-related projects
• Good understanding of drawings, materials, and installation processes
• Strong coordination and problem-solving skills
• Good communication and interpersonal abilities
• Able to manage multiple tasks and meet project deadlines

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84379 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Engineering/Construction
• Position Title: Project Manager (Electrical)
• Working Location: Ubi
• Working Hours: 5 days (Monday to Friday 8.30AM – 6.15PM)
• Salary Package: Basic Salary up to $9,000 + Transport Allowance + Bonus
• Duration: Permanent

Key Responsibilities

• Develop comprehensive project plans, including timelines, budgets, and resource allocation.
• Lead and manage project teams, ensuring clear communication and coordination among all stakeholders.
• Define project scope and objectives, manage changes, and ensure alignment with client expectations.
• Ensure that all electrical installations and systems meet quality standards and regulatory requirements.
• Identify potential risks and develop mitigation strategies to ensure project success.
• Collaborate with suppliers and subcontractors to procure necessary materials and services.
• Track project performance using appropriate tools and techniques to ensure projects meet deadlines and budget constraints.
• Maintain regular communication with clients, providing updates and addressing any concerns.
• Prepare and maintain comprehensive project documentation, including reports, plans, and records.
• Ensure compliance with safety regulations and industry standards throughout the project lifecycle.

APPLY NOW!!!

• Diploma/Degree in Electrical Engineering or relevant discipline
• Minimum 5+ years of electrical engineering experience
• Prior experience in the construction industry is considered an advantage
• Experience in project management is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #75268 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

JOB DESCRIPTION

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

Main Duties & Responsibilities:

• Report directly to Sales & Operations Director
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• Shifting of manpower from outlets to outlets when manpower is down
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Conduct product theories, hands-skill and sales pitch training
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)