• Basic: $2500 - $3000

• AWS + Variable Bonus

• Mon – Fri: 8:00am to 5:15pm OR 8:30am to 5:45pm

• Location: Changi Area (2-way transport provided from Tanah Merah MRT)

Job Responsibilities

• Coordinate with vendors on IT equipment procurement, repair, and maintenance.
• Deploy and configure PCs, including Windows OS and required software installation.
• Respond to IT service requests, diagnose and resolve hardware, software, and basic network issues, and provide user support.
• Assist in troubleshooting and supporting peripheral devices such as converters, switches, printers, POS systems, and related equipment.
• Provide support for basic web-based and in-house applications.
• Update and maintain IT Service Request (ITSR) cases with proper documentation and closure.
• Manage IT inventory, including stock checks, tracking, and asset replenishment.

Job Requirements

• Diploma in IT or related field.

• Minimum 3 years of hands-on IT support experience.

• Strong experience in Windows and Microsoftenvironments.

Singaporean Only

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R22111807 | Yap Teng Hui

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Responsibilities

• Develop, maintain, and optimize the company’s mini programs, websites, and internal systems.
• Participate in WeChat Mini Program and H5 page development.
• Maintain and update the company’s official website and online systems.
• Manage and maintain the company’s WeChat Official Account.
• Support marketing campaigns by developing landing pages and online features.
• Perform basic server, domain, and website maintenance.
• Troubleshoot technical issues and ensure system stability.
• Handle basic image editing, poster adjustments, and visual improvements.
• Assist with website UI optimization and promotional material updates.
• Improve user experience and website performance continuously.

Requirements

• Diploma or Degree in Computer Science, Software Engineering, IT, or related fields.
• Familiar with WeChat Mini Program development.
• Knowledge of HTML, CSS, JavaScript, and basic web development.
• Experience in website maintenance and basic server management.
• Familiar with WeChat Official Account management.
• Basic graphic editing and design skills preferred.
• Able to use Photoshop, Canva, or similar design software.
• Good sense of design and user experience.
• Responsible, detail-oriented, and able to work in a team environment.
• Bilingual in English and Chinese preferred.

We are looking for a hands-on and experienced IT Infrastructure & Security professional to manage network, system, and cybersecurity operations within a 24x7 manufacturing environment.

Key Responsibilities

• Manage IT infrastructure, network security, and system availability

• Lead infrastructure and cybersecurity improvement projects

• Ensure high availability, performance, backup, and disaster recovery readiness

• Support network, server, virtualization, and security operations

• Lead and supervise Infra/Security/OA support team

• Maintain IT compliance, governance, and security standards

• Coordinate with HQ IT teams and external vendors

Requirements

• Degree in Computer Science, IT, Engineering, or related field

• Minimum 5 years of experience in IT Infrastructure & Security

• Strong hands-on experience in:

• Windows/Linux servers

• AD, SCCM, virtualization

• WAN/LAN/VPN, routing & switching

• Backup, security, SIEM, EDR/MDR

• Experience in manufacturing environment preferred

• Good troubleshooting, communication, and leadership skills

• Certifications such as CCNP, CISSP, RHCSA, ISO27001 are a plus

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Key Responsibilities

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

PERSOL Singapore Pte Ltd •RCB No. 200007268E

EA License No. 01C4394 • Registration No. R1113321 (Jacob Tijo)

Majestic Rock Resources (MRR) Group Pte Ltd is a Singapore-based trading company, incorporated on 27 March 2013. MRR is also part of Hebei SinoGiant Group Co., Ltd., established in 2003, which has total assets of more than RMB 123 billion. In 2021, SINOGIANT Group ranked 68th on the list of the Top 500 Chinese manufacturers and was the highest-ranked private enterprise in Hebei Province, China.

MRR is equipped with experienced trading and commodity procurement professionals from China and Singapore. Its trading portfolio mainly covers iron ore, coking coal, and other commodities, primarily sourced from Australia, Brazil, and India. By 2021, MRR achieved annual revenue of over USD 4 billion, with a trading volume of 25 million metric tons across various products.

Job Summary

The Risk Analyst will be responsible for managing and analyzing risk exposure within the futures trading team, supporting the broader commodity and global markets business. Key duties include overseeing settlement processes and preparing accurate profit and loss (P&L) reports to ensure effective risk management and operational integrity.

Duties & Responsibilities

• Prepare daily profit and loss (P&L) reports for management review, ensuring accuracy and timely delivery.
• Liaise with brokers and clearing banks on settlement processes, including reconciling discrepancies and resolving settlement issues.
• Monitor positions and margins of each book, assess risk exposure associated with futures trading activities, identify potential risks, and recommend mitigation strategies.
• Collaborate with trading teams to ensure compliance with risk management policies and procedures.

Job Requirements (Qualifications, Experience, and Skills)

• Bachelor’s Degree, Postgraduate Diploma, or Professional Degree (any discipline).
• Strong data analytical and statistical skills, with proficiency in Microsoft Excel.
• Eagerness to learn and ability to work effectively as part of a team.
• Understanding of the Chinese market is an advantage.

Job Highlights :

• Career Progression
• Flexible Work Arrangements
• Staff Benefits
• Friendly working environment

Key Responsibilities :

• Prepare company level and Group level reports for monthly/quarterly reporting
• Analysis of company and group performance vs budgets or other comparatives, deep diving into key variances.
• Budgeting and forecasting of company and group level performance
• Consolidation of Group financials
• Preparation of HQ/Board materials and presentation slides
• Assisting in implementation of new software for reporting and budgeting, and maintenance/improvement of this ongoing
• Continued process improvements in reporting and budgeting
• Other ad-hoc duties assigned

Experience / Skills Required :

• Degree in Finance & Accountancy or ACCA equivalent
• Min 3 years relevant working experience in MNC or high volume environment
• Proficient in MS Office especially Excel (Vlookup, Pivot Table, Index match etc)
• Mature, organized, detailed, meticulous, high initiative with a positive and keen attitude to learn
• A team player with min supervision and the ability to multi-task under a lean workforce
• Good ability in implementation of new software and structure

Job Description:

We are looking for an experienced AS400 Application Support Analyst to provide support and maintenance for insurance-related applications on the AS400 platform.

Key Requirements:

• Strong analytical and problem-solving skills
• Hands-on experience with AS400/IBM i
• Knowledge of Smart400
• Experience with PolisyAsia/Polisy400
• Business Objects (BO) development experience
• Bachelor’s degree incomputer science

Good to Have:

• Experience in Web Services/REST API development
• Exposure to Smart Upgrade
• Understanding of General Insurance business processes

Personal Attributes:

• Ability to work independently and collaboratively within a team
• Results-oriented mindset
• Willingness to work onsite and coordinate with business stakeholders

Experience: Relevant experience in AS400 application support and insurance domain preferred.

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Company Overview

ICE operates the world’s largest stock exchange and global markets, leading in fixed income and data services. They connect people with data and technology to deliver innovative solutions and improve risk management worldwide.

Job Summary

The Fixed Income Analyst evaluates fixed income securities, mentors the Fixed Income Evaluations team, and supports Sales teams in Asia to ensure timely responses to client needs.

Responsibilities

• Evaluate fixed income securities using proprietary models to ensure accurate pricing and risk assessment
• Conduct price and data research, sourcing, and analysis to support evaluation accuracy
• Liaise with Buy and Sell Side clients across the Asia Pacific region to address evaluation inquiries and requirements
• Collaborate with Intercontinental Exchange (ICE) evaluation teams in Melbourne, London, and New York to align processes and share insights
• Identify potential risks in the evaluation process and partner with management to develop and enhance controls and procedures
• Mentor and provide development support to team members within the Fixed Income Evaluations team
• Support Sales teams in Asia by delivering prompt and responsive solutions to client requests

Preferred competencies and qualifications

• Relevant university degree and/or professional experience in a Financial Discipline
• Minimum 1 year of experience in a fixed income role within an Investment Bank or Funds Management company
• Knowledge of Fixed Income Securities
• Proficient verbal and written communication skills to effectively listen and convey information
• Strong problem-solving, analytical, and follow-up skills to resolve evaluation challenges
• Proficient PC skills, including working knowledge of MS Windows Office
• Ability to work collaboratively in a team environment and independently conduct research when required

We are looking for a Senior Total Rewards Analyst for a well-established global corporate conglomerate. The role focuses on compensation benchmarking, salary reviews, incentives, and HR analytics across multiple markets. We're looking for someone with at least 5 years of C&B experience, strong Excel skills, and exposure to benchmarking tools such as Mercer, Korn Ferry, or WTW. Experience with SAP SuccessFactors and Power BI would be a plus.

Responsibilities

Key Responsibilities:

• Support annual compensation activities including salary reviews, bonus exercises, budgeting processes, incentive programmes, and recognition initiatives.
• Conduct market benchmarking and compensation analysis to ensure competitiveness and alignment with market practices.
• Assist in the maintenance of job grading frameworks, salary structures, and reward policies.
• Prepare and analyse workforce cost reports, compensation trends, and HR metrics to support management decision-making.
• Partner with HR teams and business stakeholders to provide guidance on compensation and benefits-related matters.
• Coordinate the administration and review of employee benefit programmes, including engagement with external vendors where required.
• Maintain accurate compensation and employee data within HR systems and ensure data integrity across reporting platforms.
• Support job evaluation exercises, internal equity reviews, and organisation-wide compensation studies.
• Participate in regional and global projects related to rewards, HR systems, process enhancement, and policy development.
• Contribute to process improvement initiatives, automation efforts, and the enhancement of reporting capabilities.
• Prepare presentations, dashboards, and analytical reports for management and HR stakeholders.
• Support governance, compliance, and audit-related activities pertaining to compensation and benefits programmes.
• Keep abreast of market trends and developments that may impact compensation, benefits, and reward strategies.
• Work closely with various stakeholders to ensure effective communication and consistent application of reward programmes and policies.

Requirements

• Degree-qualified in Human Resources, Business, Finance, or a related field.
• 5+ years of Compensation & Benefits experience, ideally supporting regional or multinational operations.
• Strong Excel and data analysis skills, with experience in compensation benchmarking and market surveys.
• Knowledge of Power BI, workforce analytics, or reporting tools would be beneficial.
• Experience working with HRIS platforms, preferably SAP SuccessFactors.
• Strong attention to detail, analytical mindset, and ability to manage confidential information.
• Able to work independently while partnering effectively with HR and business stakeholders.
• Well-organised with the ability to manage competing priorities in a fast-paced environment.
  

Interested applicants, please send your CV to talentagent@innergy-consulting.com

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Our client, a well-established MNC, is hiring for a regional finance position to support its APAC performance management function. This role will focus on regional corporate fp&a, reporting, and business support activities while partnering closely with Regional Leadership, Global HQ, and country finance teams.

Key Responsibilities

Regional Corporate FP&A

Support regional corporate fp&a activities, including:

• Regional management reporting
• Regional consolidation
• Forecasting, budgeting, and financial analysis processes
• Coordinate with APAC, Global HQ, and country finance teams to ensure timely and accurate reporting
• Assist in maintaining consistency and quality of financial reporting across markets
• Support monthly and quarterly performance reviews and analysis

Regional Projects & Business Support

• Partner with regional functions, particularly Supply Chain, on finance-related analysis and initiatives
• Support cross-country improvement initiatives and operational projects
• Assist in identifying process improvement opportunities and tracking implementation progress
• Participate in ad hoc regional finance projects and business support activities

Qualifications

• Bachelor’s Degree, CA/CPA preferred
• Background in large MNCs, ideally in regional or global roles
• Minimum 4 years of experience in regional finance or FP&A
• Strong analytical and financial reporting skills
• Comfortable working in a fast-paced, multicultural environment

Please email your cv directly in word format to sindhu@theedgepartnership.com .

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days. 

EA License: 16S8131 
Recruiter License:R1981753 

We are looking for a Claude AI SME/Analyst to provide insights and enhancements to our internal system.

Responsibilities:

- Engage with Product Owners, partners and internal stakeholders to elicit, document and validate business and functional requirements

- Translate requirements into well-structured user stories, acceptance criteria, process flows and functional specifications

- Produce both business flow diagrams and technical flow diagrams — including API interaction flows & specs, system integration maps and data flow documentation — to a standard that engineering and architecture teams can work directly from

- Maintain a clear and prioritised backlog in collaboration with the PM/PMO and Product Owner

- Identify gaps, dependencies and edge cases early — raising risks before they become delivery issues

Requirements:
3–6 years of experience as a Consultant in a digital or technology delivery environment

- Hands-on experience writing user stories, functional specifications and acceptance criteria in an agile context

- Demonstrable experience producing both business process flows and technical flow diagrams — including API flows, system integration diagrams and data flows

- Experience working with APIs — able to read and document API contracts, understand request/response structures and map integration touchpoints accurately

- Experience with change governance processes, including preparation and submission of CAB requests

- Hands on experience with BMAD or AI development methodology

- Experience using AI tools like Claude via Terminal as part of delivery

If you are keen on theabove position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 |EAP Registration No: R1877011) at cshepherdson@morganmckinley.com orcontact +65 6818 3193 for a confidential chat.

BACKGROUND

Unilever International (UI) is a global business operating in cross-border B2B.
We aim to serve underserved markets, consumers, and customers.
Digital Evolution is our crucial enabler to provide a superb customer experience and world-class operational excellence.

UI Digital Intelligence is responsible for Digital strategy execution with a mission to:

1. Intelligence - Empower the future with digital brilliance.
Create happiness for customers and teams by delivering digital growth channels, outstanding service, and resilient business operations.
2. Capabilities - Secure evolution success with confidence.
Achieve company objectives with peace of mind through secure, compliant capabilities & technology.

We are looking for skilled individuals to enhance our Intelligence and Capabilities team as Business Analyst (BA).
As a BA, your role is pivotal in connecting business goals with user journeys, technology & digital habits by applying design thinking methods to craft solutions and applications that precisely meet user needs.
Our Digital Intelligence (DI) Team thrives in a constantly evolving environment, offering abundant opportunities for innovation, creativity, and ongoing learning. This setting is ideal for those passionate about working in a vibrant and ever-changing landscape.

Your performance will be evaluated on several key areas: Project Delivery Metrics, Precision and Quality of Work, Adherence to Regulations, Stakeholder Satisfaction, and the Realization of Benefits. A successful BA journey involves meeting these metrics, innovating, contributing creative solutions, and working effectively within cross-functional teams. Given the dynamic nature of our business and market conditions, we expect each BA to consistently grow and refine their professional skills.

JOB RESPONSIBILITIES

Gathering and analyzing business requirements:

• Work with stakeholders to understand their needs and expectations.

• Define the north start requirements for a new or changed business process or system.

Analyzing business Problem/Opportunity:

• Gather information through interviews, surveys, and workshops.

• Use Data modeling, empathy mapping, process mapping, or other techniques to analyze the situation.

• Analyze the root causes of the stated problems.

• Identify areas where business processes can be improved. 

• Maintain documentation and reports that detail findings, outcomes, and recommendations.

Developing solutions:

• Work with stakeholders to develop solutions that meet business requirements.

• Define the solution requirements: data, integration, perfect process, user interface, and user experience.

• Create functional specifications and design prototypes.

• Communicate requirements, proposed design, and process clearly to business stakeholders, developers, and technical leads.

Delivering the solutions:

• Perform assessment & validation of the solution against agreed requirements.

• Develop change management and training initiatives to land the solution and collect feedback.

Communicating with stakeholders:

• Communicate with stakeholders throughout the project lifecycle. 

• Provide status updates on project progress.

• Explain complex technical concepts to non-technical stakeholders.

**The roles of duties are not exhaustive and may change according to business requirements.                                        
                                        

QUALIFICATIONS:

• Entry-level, mid-level Experience Level.

• A degree in Business Administration, Finance, Computer Science, or a related field.

• Relevant certifications (like CBAP PMI-PBA) can be beneficial.

SKILLS

- Experience with Agile Methodology

- Design Thinking & problem-solving

- Strong Business Acumen

• Familiar with Core Domains: Sales / Supply Chain / Finance. Preference within FMCG

• Experiences with fundamental business processes: Order to Cash / Procure to Cash / Sales Pipeline / Record to Report

- Project Management Skills

- Excellent communication and Collaboration skills

• Listen to understand with empathy

• Able to convey ideas effectively to engage stakeholders

• Deliver the message, and influence decision-making

• Able to facilitate meetings and discussions to solve a problem or design a solution

• Able to influence, guide, build consensus, and encourage.

- Technical Proficiency

• Loves the Problem to Solve.

• Experience in data analysis, process modeling, and user Interface design.

• Basic understanding of IT systems and how they work.

• Interested in New Technologies: Gen AI, Connected Experiences.

GOOD TO HAVE

• AI | ML | Statistics certificate

• Programming and technical knowledge

• Basic understanding of ERP, CRM & connected Planning solutions.

BEHAVIORAL CHARACTERISTICS

• Highly motivated, purpose-driven individual who is adaptable to rapidly changing environments.

• Team player in a multicultural environment.

• Able to focus and prioritize.

• Open to Agility, Initiative, Curiosity, and Experimentation.

• Resilient and able to come back from setbacks.

SOFTWARE

• Microsoft Suite (Excel, PowerPoint, Outlook, Word, Teams, SharePoint).

• Project Management Tools (Jira, Confluence).

• Wireframe design and concepts (Figma).

• BI Solutions (Power BI / Tableau/Alteryx/SQL).

Responsibilities

• Lead requirement analysis sessions with external and internal clients and vendors to ensure feasibility and alignment with project goals
• Facilitate design thinking workshops and translate user requirements into detailed use cases and technical solutions
• Communicate functional requirements and use cases clearly to technical and development teams to ensure system compliance with specifications
• Collaborate with customers to explain architectural decisions and resolve technical challenges
• Prepare and obtain sign-off on comprehensive documentation including requirements, functional specifications, design specifications, data management frameworks, interfacing, infrastructure requirements, and data migration approaches
• Develop and deliver system training programs to customers to ensure effective adoption
• Design and execute test plans and cases, trace results to requirements, and measure outcomes against customer expectations
• Perform functional and backend testing, analyze test results and logs, resolve issues, and maintain application quality
• Conduct test briefings for stakeholders and provide support during User Acceptance Testing (UAT)
• Troubleshoot system issues reported by project teams and customers, ensuring timely resolution and follow-up
• Analyze system backend logs and perform data mapping and categorization to support testing and issue resolution
• Manage issues, problems, and change management processes to maintain project integrity and delivery timelines
• Utilize Jira and SQL tools to track progress, manage defects, and support testing activities
• Demonstrate strong customer-service orientation through effective communication, presentation, negotiation, and interpersonal skills
• Maintain commitment to project completion while working under stringent timelines

Required competencies and certifications

• Degree in Computer Science and Engineering
• Minimum 1.5 years of relevant experience as a Business Analyst and tester

Preferred competencies and qualifications

• Experience working in the banking domain
• Familiarity with Java environment

• Work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and functional requirements.
• Translate business requirements into detailed functional specifications and technical requirements for development teams.
• Conduct business analysis, process mapping, gap analysis, and impact assessments to support digital transformation initiatives.
• Collaborate with cross-functional teams to deliver end-to-end solutions aligned with business objectives.
• Perform research and feasibility studies on emerging technologies, including AI-driven solutions and process automation opportunities.
• Support AI initiatives by identifying use cases and assisting in integrating AI capabilities into business processes.
• Leverage previous development experience to bridge communication between business users and technical teams.
• Analyze data and provide insights using reporting and analytics tools such as Tableau, Cognos, or other Business Intelligence platforms.
• Work with data teams to define data requirements, data quality standards, and reporting solutions.
• Prepare business proposals, solution recommendations, presentations, and executive summaries for stakeholders.
• Participate in requirement workshops, design discussions, and solution reviews.
• Collaborate with offshore and USA-based teams to ensure timely delivery of project milestones.
• Understand and support applications and processes within the Real Estate and Construction domain.
• Conduct market research and industry analysis to recommend process improvements and innovative solutions.
• Facilitate User Acceptance Testing (UAT), requirement validation, and change management activities.
• Identify risks, dependencies, and opportunities for optimization across business processes.
• Work closely with architects, developers, QA teams, and project managers throughout the project lifecycle.
• Ensure proper documentation, traceability, and governance standards are maintained.
• Drive continuous improvements and contribute to strategic initiatives through strong business acumen and analytical capabilities.
• Provide functional support and clarify requirements during development and implementation phases.
• Prepare project status reports, dashboards, and stakeholder presentations.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Analytics, or related disciplines.
• Minimum 7 years of experience as a Technical Business Analyst or Business Analyst in enterprise environments.
• Previous software development background with strong understanding of SDLC and Agile methodologies.
• Experience in AI processes, AI-enabled solutions, or digital transformation initiatives is preferred.
• Strong business analysis, requirement gathering, and process improvement skills.
• Experience working with data analytics and reporting platforms such as Tableau, Cognos, Power BI, or similar BI tools.
• Experience in data analysis, data modeling, and data-driven decision-making.
• Domain experience in Real Estate or Construction industry will be highly advantageous.
• Strong research capabilities and ability to prepare business proposals and solution recommendations.
• Excellent business acumen and stakeholder management skills.
• Experience working with geographically distributed teams, particularly USA-based teams.
• Strong communication, presentation, and documentation skills.
• Ability to work independently in an Individual Contributor (IC) role.
• Familiarity with AI technologies, cloud platforms, and enterprise applications is an added advantage.

Role and Responsibility:

The Business Analyst serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects.

Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability.

Works collaboratively with clients and stakeholders – both external and internal to the company – to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems.

Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Proactively research, identify, and specify solutions to problems.

• Support and conduct visualization, user experience and configuration elements of solution design.Maintenance of documentations, such as Requirement Specifications and Interface Specifications etc.

• Support requirements management and change management processes.

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

• Consider the business implications of the application of technology to the current business environment.

• Develop and execute acceptance test plans and test cases

• Knowledge in SQL on Oracle DB, API testing with Postman, ability to provide UAT support with external systems, and liaison between different vendors.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.

Other Requirements:

• Ability to work independently and as part of a highly collaborative team in a fast-paced, dynamic environment.

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Administration, or a related field is preferred.

Job Descriptions:

• Collaborate with Product Owners, Software Architects, Developers, Project Managers, and customers to define product roadmaps, enhancements, and change requests
• Participate in requirements gathering, business analysis, feasibility studies, functional design, testing, user acceptance testing (UAT), and implementation activities
• Translate business requirements into functional specifications, user stories, workflows, wireframes, and test cases
• Work closely with development teams throughout the software development lifecycle to ensure solutions meet business and user needs
• Conduct business and technical impact assessments for enhancements and modifications to existing SaaS and enterprise applications
• Facilitate workshops, discussions, and training sessions with customers and end users
• Support troubleshooting, root-cause analysis, and resolution of application and system issues
• Contribute to innovation initiatives, pilot projects, proof-of-concepts (e.g. AI) and new product development efforts
• Collaborate with cross-functional teams including Project Management, Customer Success, and Technical Support to ensure successful product delivery and adoption

Requirements:

• Bachelor's Degree, Postgraduate Diploma, or equivalent qualification in any discipline
• 3 years of relevant experience in roles such as Functional Analyst, Business Analyst, System Analyst, Product Analyst, Product Owner, Functional Consultant, IT Analyst, or similar
• Strong analytical and problem-solving abilities with a passion for understanding user needs and designing practical solutions
• Excellent communication, presentation, and stakeholder management skills
• Ability to engage effectively with diverse stakeholders, including healthcare professionals, administrators, and technical teams
• Strong interest in software products, SaaS platforms, healthcare technology, or digital transformation initiatives
• Familiarity with Software Development Life Cycle (SDLC), Agile, Scrum, or related methodologies will be an advantage
• Positive attitude, strong sense of ownership, and willingness to learn and grow

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Analyst, Product Management

Showcasing excellence and innovation at every stage, Product Management is responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. Our role also involves acting as subject matter experts for internal and external product events or partner meetings.

Join us to do the best work of your career and make a profound social impact as an Analyst, Product Management on our Product Management Team in Singapore.

What you’ll achieve
As an Analyst, Product Management, you will be responsible for cross-functional management of specific products or solutions through their entire life-cycle to achieve P&L (Profit and Loss statement) goals.

You will:

• Applies broad knowledge of the company’s product/service capabilities and competitive environment to identify new growth areas, new technology, and emerging product/service opportunities
• Evaluates in-depth market analysis and leads business cases for optimization of existing products/solutions alternatives and/or to create the next generation of new products
• Oversees and drives products/ solutions through the phase release or solutions release process, including business case and resource requirements
• Manages product portfolio roadmap and works to scope opportunities and obtain appropriate funding for new programs
• Creates, implements, and monitors plans for testing products/ solutions through beta releases or pilot programs

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Understanding of business goals and objectives as they relate to customer use cases and solutions

Desirable Requirements  

• Bachelors/Master's Degree

We are looking for a Digitalization Senior Analyst to support and contribute to driving impactful digital transformation initiatives across the organization.

In this role, you will help translate business challenges into scalable, data-driven solutions—leveraging AI, automation, and modern data technologies to improve efficiency, decision-making, and operational performance.

You will work closely with business stakeholders and cross-functional teams to deliver end-to-end digitalization projects that generate measurable business value.

Key Responsibilities

Digital Transformation & Process Improvement

• Support the design and delivery of digitalization initiatives, including process automation and system enhancements
• Work with stakeholders to identify business pain points and translate them into practical technical solutions
• Document and redesign business processes to improve efficiency and scalability

Data, AI & Automation

• Assist in building data pipelines, internal tools, and automation workflows
• Support implementation of AI solutions such as predictive analytics and automation use cases
• Contribute to the development of scalable and sustainable technology foundations

Project & Stakeholder Management

• Collaborate with business users, IT teams, and vendors to deliver projects end-to-end
• Evaluate and support management of third-party vendors and platforms
• Ensure proper documentation, governance, and maintainability of delivered solutions

Continuous Improvement & Innovation

• Stay updated on emerging technologies and recommend innovative solutions
• Promote a culture of digital awareness and continuous process improvement

Requirements

• Bachelor’s degree in Computer Science, IT, Software Engineering, Data Engineering, or related field
• 3 years experience contributing to digitalization or transformation projects and applying AI to solve business problems
• Exposure to operational or enterprise processes is a plus
• Programming experience (e.g. Python, Java, TypeScript)
• Strong SQL skills and data manipulation capabilities
• Hands-on experience with Power BI

Key Attributes

• Strong problem-solving mindset with attention to detail
• Effective communicator able to bridge technical and business discussions
• Self-driven, adaptable, and comfortable working in ambiguity
• Passion for leveraging technology to improve business processes

Why Join Us

• Be part of a growing digitalization team driving AI, data, and automation initiatives
• Work on impactful projects across different business functions
• Opportunity to shape scalable solutions and influence digital strategy
• Collaborative environment with exposure to business and technology stakeholders

Scope and Skill-set

• End-to-End Ticket Lifecycle and monitoring relevant metrics

• Incident Management Workflow, including appropriate escalation

• First Call Resolution and Remote assistance

• Users’ IT accounts and access management (e.g. AD and Email account)

• Password Resets and Account unlock (including self-service)

• Process Change & Service requests Skill-sets

• Good communication skills

• Knowledge on ITSM processes

You will be a key technology partner to our customers in the Defence sector to thrive on developing the next breakthrough for the defence and security of Singapore. Working closely with the Customer, Project Manager and Technical Lead, you will be part of a project management team as part of an overall project implementation.

Be Part of Our Success

• Project Manager shall be suitably qualified personnel with experience to lead and interface with the different teams (eg. System Infrastructure team, Security Team, and Application team).
• Be the POC to present at all progress meetings, he/she shall report the progress to the Authority and Management in Steering Comms Meeting.
• Lead an engineering team to review, modify, design and implement the new and existing system, meeting the agreed timeline and budget.
• Good communication skills and able to work independently.
• Work with various department managers and Project Management Office to streamline and governance the department project management process.
• Risk management.

Qualities We Value

• Bachelor Degree in Computer Science or equivalent
• Excellent project management and leadership skills preferably with PMP Certification
• Possess initiative, positive attitude and strong passion in operation support.
• Committed with good communication skills and able to work independently.
• Coordinate the contractors, customers and all the resources.
• Conflict resolution skills
• Organization and time management skills to keep projects on track and within budget
• Familiar with Government IT process and compliance will be added advantage.
• More than 5 years of Project Manager experience with track records of successful projects deliveries.

Maestro HR

damien lee tian hong

R1106726

16C8462

Role Summary
Lead IT strategy and execution across equipment automation, data analytics platforms, and advanced engineering control, driving digital transformation and operational efficiency.

Key Responsibilities

• Leadership: Build and lead cross-functional IT teams; align technology roadmap with business goals
• Automation: Oversee equipment automation (PLC/SCADA, MES, IoT) and system integration
• Data Platforms: Develop and manage data architecture, analytics, and AI/ML capabilities
• Advanced Control: Implement process control, optimization, and digital twin solutions
• Innovation: Drive adoption of emerging technologies (cloud, AI, Industry 4.0)
• Governance: Ensure security, reliability, and effective project and budget management

Qualifications

• Degree in IT, Computer Science, or Engineering
• 10+ years IT experience with leadership exposure
• Strong expertise in automation systems, data platforms, and control technologies
• Proven leadership, stakeholder management, and problem-solving skills

Success Metrics

• Improved automation efficiency and uptime
• Strong adoption of data-driven decision-making
• Enhanced process performance and system reliability

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The Assistant Manager, IT plays a key role in ensuring the smooth operation of the company's technology infrastructure. This role combines hands-on IT support with operational oversight, acting as a trusted partner for employees and a reliable link to management. You will be responsible for managing daily IT operations, providing technical assistance, and continuously improving systems to support business growth and efficiency.

This is an opportunity for a proactive, service-oriented IT professional to make a significant impact by ensuring that employees are equipped with the tools, systems, and support they need to perform at their best.

Key Responsibilities

IT Support & Service Excellence

• Provide "above and beyond" IT support by resolving hardware, software, and system issues quickly and effectively.
• Act as the go-to contact for helpdesk assistance, covering areas such as:
• Setting up and configuring workstations, laptops, mobile devices, and printers.
• Managing home office setups and IT requirements for company events.
• Installing, updating, and troubleshooting applications and operating systems.
• Serve as the super user for business-critical applications, including Office 365/Copilot 365, Microsoft Azure, Intune, Entra ID, Windows, SharePoint, ServiceNow, Impero, etc.
• Ensure employees have a positive and seamless IT experience by providing professional, approachable, and solution-focused assistance.

IT Operations Management

• Manage onboarding and offboarding processes, ensuring smooth transitions with full IT setup or deactivation.
• Handle procurement of hardware, software, and licenses, ensuring cost efficiency and timely delivery.
• Monitor and improve system backups, data recovery, and security protocols.
• Conduct regular system health checks and preventive maintenance to minimize downtime.
• Coordinate with vendors, external partners, and service providers for maintenance and upgrades.

Infrastructure & Continuous Improvement

• Assess existing IT infrastructure regularly to ensure scalability and alignment with the company's evolving needs.
• Identify opportunities for improvements in systems, processes, and employee experience.
• Contribute to IT projects, system upgrades, and implementation of new technologies.
• Ensure IT policies and procedures are up to date, aligned with best practices, and communicated across the organization.

Documentation & Governance

• Develop and maintain accurate IT documentation, including user guides, standard operating procedures, and technical manuals.
• Ensure proper record-keeping of assets, licenses, and IT inventory.
• Ensure compliance with IT security, data protection, and internal audit requirements.

Collaboration & Stakeholder Engagement

• Act as a trusted link between IT, employees, and management, ensuring effective communication and problem resolution.
• Provide training and guidance to employees on IT systems, tools, and best practices.
• Contribute to a culture of continuous learning and digital adoption within the organization.

• Diploma in Information Technology, Computer Science, or equivalent professional certification.
• Minimum 3 years' experience in IT support with solid knowledge of Windows, Office365 / Copilot 365, Exchange, Azure, Intune and Entra ID.
• Proven experience in IT operations, troubleshooting, and user support across a wide range of systems and applications.

Skills & Attributes

• Strong problem-solving skills with a hands-on, can-do attitude.
• Highly structured, organized, and able to manage multiple priorities effectively.
• Strong interpersonal skills — outgoing, approachable, and customer-service oriented.
• Excellent written and verbal communication skills with great listening ability.
• Ability to work independently, take initiative, and also collaborate within a team environment.
• Thrive in a fast-paced, dynamic environment with flexibility and adaptability.
• Always ready to assist, with a mindset of ownership and accountability.

Why Join Us?

• Opportunity to work closely with leadership on impactful IT projects.
• A dynamic role with exposure to both day-to-day IT support and strategic infrastructure management.
• Be part of a collaborative and forward-thinking IT team where your ideas and expertise are valued.
• Develop your career in a fast-growing organization that invests in people and technology.

Job Description & Requirements

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes