Total 13,462 Others/Any job vacancies

Job Description

The Supply Chain Order Management Manager leads the end-to-end order management process, ensuring accurate, timely, and cost-effective fulfillment of customer orders. This role acts as a key interface between Sales, Planning, Manufacturing, Logistics, and Customer Service to ensure customer commitments are met.

Order Management and Execution

• Own RLC-Asia Order Process and Delivery activities, from order validation through fulfillment and ensures on-time delivery performance.
• Manage and handles order holds, backorders, allocation constraints, and delivery issues.
• Establish and monitor order fulfillment KPIs (On-time Delivery, backlog, etc.)
  

Customer and Cross Functional Stakeholder Coordination

• Partner with Sales, Demand Planning, Supply Planning, Warehouse, and Transportation teams on RLC Order related matters.
• Act as escalation point for customer delivery issues and business-critical shipments
• Communicate delivery commitments, changes, and risks clearly to internal and external stakeholders.
• Provide order visibility and backlog updates to support planning and execution decisions
  

Process / Continuous Improvement

• Drive continuous improvement in order management workflows, controls, and system utilization
• Standardize order management processes across regions or business units
• Lead or support transformation initiatives (ERP upgrades, automation, digital tools)
  

Reporting, Data and Analytics

• Analyze order patterns, backlog trends, and fulfillment risks
• Provide regular performance reports and insights to Global Operations Leadership
• Support forecasting accuracy and capacity planning through order visibility
• Execute order transactions in ERP systems (e.g. SAP)
  

Compliance and Process Governance

• Ensure compliance with trade, export controls, and internal policies
• Follow standard operating procedures and control requirements
• Participate in audits and process improvement initiatives
  

Team Leadership

• Lead, coach, and develop the order management team
• Set performance goals and conduct regular reviews
• Build strong customer focus and accountability culture
  

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent.
• Typically 6+ years relevant experience in Order Management or Customer Fulfillment for entry to this level.
• Knowledge of global shipping, incoterms, and trade compliance
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving capability
• Ability to operate in fast-paced, regional, matrix environments
• Prior experience in SAP system is highly preferred.

Our client is a well-established MNC within the construction and engineering sector, known for delivering large-scale building and infrastructure projects. Due to their current expansion plan, they are looking for M&E Manager / Director, in hopes of strengthening project delivery and technical leadership capabilities. They are located in the (Central) – easily accessible.

Responsibilities:

• Lead overall Mechanical & Electrical functions across head office and project sites, ensuring alignment with corporate targets for revenue, project delivery, and profitability

• Plan and monitor tender activities including design development, technical specifications, and evaluation of subcontractor quotations

• Oversee preparation and submission of shop drawings, material approvals, and method statements in accordance with project timelines

• Manage project execution, including cost control, scheduling, and quality assurance of all M&E works

• Implement QA/QC procedures for ongoing and completed works, including maintenance phases

• Coordinate with clients, consultants, authorities, subcontractors, and internal teams to resolve technical and operational issues

• Supervise and direct M&E teams, site engineers, and subcontractors to ensure compliance with approved drawings and regulatory requirements

• Review technical drawings and specifications to identify discrepancies and issue clarifications

• Monitor project progress, variation orders, and report performance status to management

• Lead project meetings, inspections, commissioning, and defect liability period follow-ups

• Support design-and-build projects and implement value engineering initiatives

• Develop and maintain subcontractor and supplier networks

Requirements:

• Degree in Mechanical or Electrical Engineering

• Experience in M&E management within contractor, consultancy, or specialist firms

• Proven involvement in design-and-build projects and tender processes

• Track record in project delivery, cost control, and procurement

• Experience in data centres, M&E-intensive facilities, residential, or hospitality projects

• Familiarity with BIM and local regulatory requirements

• Exposure to contract administration, variation management, and green building certifications is an advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Job Responsibilities

• Provide contract/ operation/ service leadership and participates in developing and implementing consistent policies, procedures, controls in contract execution
• Maintain service level agreements and key performance indicators for services, review regularly in the light of changing business and operational needs
• Meet contractual manpower needs and standards – ensure proper induction program in place, skills upgrading, career development and retention
• Effective employee management and ensure compliance with local government legislation
• Drive employee and customer engagement process and improvements
• Ensure all statutory compliance and being the primary contact in respect of all contracts services and undertake risk assessments, organising emergency procedures, liaising with clients by informing them of the developments
• Develop systems/ programs to improve quality, efficient utilisation of equipment and materials and the productive use of labour

Requirements

• Degree or Diploma in Management or relevant professional qualification or closely related field with minimum 2 or more years of progressive management experience working in a hospital environment services industry
• Able to excel in a dynamic and demanding hospital environment while effectively leading, organizing, and managing people for facility services projects
• Knowledge of contracts, documents, management of Systems/methods/ tools/ equipment/ materials and administrative procedures in a business-focused environment
• Effective negotiating and influencing skills with a positiveand forward looking proactive approach

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No. 99C4599

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking for a Junior Project Manager in Singapore to support our client which is a leading global investment bank. This role combines project delivery, PMO governance, analytics, and stakeholder management. The successful candidate will support the planning and execution of projects, while leveraging data, reporting, and AI-driven insights to enhance decision-making and project outcomes.

Key Responsibilities

• Support the end-to-end planning, execution, tracking, and delivery of multiple projects, ensuring milestones, dependencies, risks, and deliverables are effectively managed.
• Partner with business, technology, and vendor stakeholders to define project scope, coordinate activities, resolve issues, manage change requests, and drive projects to successful completion.
• Facilitate project meetings, workshops, and governance forums, ensuring timely follow-up of actions, risks, issues, and decisions.
• Maintain PMO standards, governance frameworks, project documentation, and reporting processes across the project portfolio.
• Develop dashboards, reports, and executive presentations using Tableau, Power BI, or similar tools to provide actionable insights for stakeholders and leadership.
• Leverage analytics, automation, and AI tools to improve project tracking, forecasting, reporting efficiency, and decision-making.
• Monitor project KPIs, identify deviations from plans, and recommend corrective actions to support successful project outcomes.
• Capture lessons learned, best practices, and continuous improvement opportunities to strengthen project delivery capabilities.
  

Required Skills & Qualifications:

• Bachelor's degree in Business, Engineering, Information Technology, Data Analytics, or a related discipline.
• At least 2–5 years of experience in project management, PMO, project coordination, or related roles.
• Good understanding of project management methodologies and delivery frameworks, including Agile and Waterfall.
• Experience managing project plans, risks, issues, dependencies, stakeholders, and project reporting activities.
• Hands-on experience with data visualization and reporting tools such as Tableau, Power BI, or similar platforms.
• Strong analytical skills with the ability to interpret data and translate insights into meaningful recommendations.
• Excellent communication, stakeholder management, presentation, and facilitation skills.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Exposure to AI, automation, or digital productivity tools is advantageous.

About the Company:

Building and construction contractor, known for delivering high-quality residential, commercial, and institutional projects. Our team is committed to excellence, innovation, and client satisfaction, completing complex projects on time and to the highest standards.

Role Overview:

Assistant Project Manager / Project Manager to support project management teams in planning, coordinating, and executing building projects. The ideal candidate is proactive, organized, and capable of assisting in the delivery of projects while maintaining quality, safety, and schedule requirements.

Responsibilities:

• Assist Project Managers in coordinating all aspects of construction projects from planning to completion.

• Monitor project schedules, budgets, and resources, providing regular updates to senior management.

• Liaise with clients, consultants, subcontractors, and suppliers to ensure smooth project execution.

• Support procurement activities, including reviewing quotations, contracts, and purchase orders.

• Assist in reviewing project drawings, specifications, and documentation.

• Track and report project progress, risks, and issues, escalating when necessary.

• Ensure compliance with safety, quality, and regulatory standards.

• Assist in resolving on-site issues and supporting project teams in achieving milestones.

Requirements:

• Minimum 5 years of experience in construction project management or related roles.

• Degree in Civil Engineering, Construction Management, or related discipline.

• Knowledge of construction processes, contracts, and project coordination preferred.

How to Apply: Click Apply Now — or send your resume directly to Talent@BuildBridgePartners.com

EA Details:
EA Name: BuildBridge Partners Pte Ltd
EA License No: 25C2918
EA Reg No: R1551092 – Khoo Yan Jie

Job Title: Catering Sales Manager / Senior Catering Sales Manager (ID17059)
Location: Clementi
Working Hour: Mon to Fri, 9am-6.30pm
Basic Salary: $5000-$7000 (not including comm)
*Benefits: AL 12days, Performance Bonus (Jan and July)

Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

RESPONSIBILITIES:

• Supporting the channel strategy within Singapore by identifying and developing new partners, whilst building on existing relationships.
• Maintain responsibility for profitable growth within the partner portfolio, develop partner sales and grow revenue.
• Present and create awareness of the organisation’s products portfolio.
• Explore opportunities for greater penetration into other parts of a client's business and group of companies and or subsidiaries.

REQUIREMENTS:

• Capacity to engage and forge strong partner relationship.
• Experience in IT Channel management or Account management will be preferred.
• Preferably with at least 2 years of relevant experience.
• A good sales track record of Cybersecurity will be an advantage.
• Prior experience working in distributor environment preferred.
• Strong leadership, team building and logical thinking.
• Excellent interpersonal and communication skills.
• Independent and motivated.

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45AM – 5:30PM)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage local and international client portfolios, ensuring high-quality audit and assurance services are delivered.
• Plan, lead, and complete audits, while guiding and developing your team to meet objectives.
• Use professional judgment and apply critical thinking to address technical issues during audits.
• Manage project timelines and keep stakeholders updated on progress.
• Attend training sessions to stay current with professional standards.
• Coach and mentor team members, including conducting training with in-house support.
• Oversee staff performance, conduct regular reviews, and give constructive feedback.
• Support business development efforts and collaborate on client pitches.
• Work with support teams to manage audit budgets, profitability, billing, and collections.
• Encourage effective communication within a cross-functional and diverse team.

APPLY NOW!!!

• Professional accounting qualification.
• At least 5 years of relevant audit experience.
• Strong technical knowledge of SFRS/IFRS and SSA/ISA.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78461 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Summary

We are seeking a detail‑oriented and proactive Accounting Assistant/Manager to support and oversee financial operations. The role involves managing daily accounting tasks, ensuring compliance with financial regulations, and providing accurate reporting to support business decision‑making.

Responsibilities

• Assist in preparing and maintaining accurate financial records, including ledgers, invoices, and receipts
• Oversee accounts payable and receivable processes to ensure timely payments and collections
• Prepare monthly, quarterly, and annual financial reports for management review
• Support budgeting and forecasting activities, providing insights into financial performance
• Ensure compliance with accounting standards, tax regulations, and company policies
• Coordinate with external auditors and manage audit processes
• Supervise junior accounting staff (for Manager level) and provide guidance on accounting procedures
• Handle reconciliations, expense tracking, and cash flow management
• Contribute to process improvements to enhance efficiency and accuracy in financial operations

Preferred Competencies and Qualifications

• Diploma or Degree in Accounting, Finance, or related field
• Prior experience in accounting or finance roles (Assistant: 2-5 years; Manager: 5–10 years)
• Strong knowledge of accounting principles and financial reporting standards
• Excellent analytical, organizational, and problem‑solving skills
• Ability to communicate effectively in English and Mandarin and work collaboratively with cross‑functional teams
• High attention to detail and accuracy in financial data management

Other Information

• Salary: Competitive, based on experience and qualifications
• Working Hours: Standard office hours (overtime and weekends expected)
• Location: East
• Contact: WhatsApp +65 8775 9124

1. Audit professional with one or more of the following qualifications:

1.1 Bachelor degree in Accounting;

1.2 Possess CA Singapore Qualifications will be an advantage;

1.3 Possess other professional accountancy qualifications from recognized accountancy bodies that

are recognized in Singapore including ACCA / ICAEW /Singapore CA/ CPA Australia or equivalent;

2. Big 4 audit experience preferred. Candidates from the mid-tier audit firms will be considered.

3. Minimum of 5 years in auditing with at least 1 year in a supervisory role and currently working in the

audit profession preferred.

4. Knowledge and competent to handle all auditing areas and the International Financial Reporting

Standards and the Singapore Financial Reporting Standards. Knowledge and experience of US

Generally Accepted Accounting Principles will be an advantage.

5. Required language: Fluent in verbal and written English.

6. Knowledge of Microsoft Office.

7. Salary commensurate with work experience in auditing.

8. Able to start at short notice will be an advantage.

9. To be able to contribute to the Firm and can grow the Firm’s client base.

10. Strong technical knowledge will be an advantage.

Job Scope:

• Sourcing of new prospect
• Promote and sales of systems and solutions
• Manage and development of existing accounts
• Implementation of sales process
• Follow up on collection of outstanding payments and all necessary documentation
• Collection of market information for product and solutions
• Assist and coordination of system installation
• Achieving of sales targets
• Any other duties assigned by Management from time to time

Requirements:

• Diploma and above
• At least 3 years of working experience in the similar capacity in printing solutions

To submit your application, please apply online or call +65 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

Location

Morrow Flagship – Singapore

Reports To

Recovery Zone Manager

MORROW Health

MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Our Operating Principles — how we work as a team:

Mindful · Ownership · Rhythm · Winning Mindset

Our Brand Promises — what we bring to our clients:

Connection · Impact · Trust · Empowerment (CITE)

This isn’t just wellness—it’s a movement. If you’re ready to shape the future of longevity care and make a lasting impact, join us in building something extraordinary.

Role Overview

We are seeking a dynamic Assistant Recovery Zone Manager to oversee the day-to-day running of our Recovery Zone facilities & facilities. You will be the operational backbone of the Recovery Zone— ensuring a seamless, world-class member experience while managing staff, bookings, compliance, and revenue performance.

You will also play a critical role in building rapport with returning members and be familiar with all offerings. By living and modelling the six pillars in your own life, you will be able to speak authentically and confidently about the benefits offered by the Recovery Zone. You will also work closely with the rest of the Recovery Zone team to ensure the best possible experience for all members at the Recovery Zone.

Key Responsibilities

Drive Revenue & Sales

• Maximize revenue through effective scheduling, smart yield management, and active sales of both treatments and fitness offerings.
• Understand our offerings inside and out, confidently describing benefits and prices

Operations & Facility Management

• Oversee daily operations of the spa, thermal pools & facilities, HBOT suites, Red Light Therapy rooms and cryotherapy facilities
• Ensure all equipment is maintained and compliant with health and safety regulations, working together with the facilities team to do so
• Manage facility scheduling, appointment systems, and capacity planning
• Conduct regular facility walkthroughs and uphold the highest standards of cleanliness and presentation
• Liaise with vendors, suppliers, and maintenance contractors

Member Experience

• Work together with the Membership Experience team to deliver a consistently exceptional and personalised experience for all members
• Handle member feedback, complaints, and service recovery with professionalism and urgency alongside the Membership Experience Manager
• Collaborate with the membership team on onboarding, retention, and satisfaction initiatives

Team Leadership

• Lead, coach, and schedule a team of massage therapists, Recovery Zone operators & executives together with the Recovery Zone Manager
• Foster a motivated, guest-centric, and safety-conscious team culture
• Recruit and onboard new team members in partnership with HR

Business & Revenue Management

• Monitor KPIs including occupancy rates, revenue per treatment, and member utilisation
• Assist in budget planning, cost control, and stock management for treatment supplies
• Identify opportunities to grow ancillary revenue through upselling and package promotions
• Prepare regular operational reports for the Recovery Zone Manager

Compliance & Safety

• Ensure all operations meet MOH, NEA, and relevant Singapore regulatory requirements
• Maintain proper documentation for HBOT and cryotherapy protocols and contraindications
• Enforce safety briefings, consent procedures, and emergency protocols for advanced therapies

Requirements

• 3 years of experience in spa, wellness, or hospitality operations management
• Prior experience in a private members’ club, luxury hotel spa, or premium wellness centre strongly preferred
• Excellent communication skills
• Passion for wellness and fitness
• Good computer skills and being able to multitask
• Familiarity with advanced wellness modalities (HBOT, cryotherapy, hydrotherapy) is a strong advantage

Why Join Us
This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

At Morrow, you will not only help define operational excellence but also build the culture, rhythm, and future of interventions. You won't just be joining a team. You will be co-creating tomorrow.

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.

Responsibilities:

· Perform IT audit, regulatory compliance assessment and IT risk assessment, in areas covering IT general controls, application controls, business cycle and IT security review.

· Perform third party assurance engagement covering business and IT controls

· Understanding of COSO and IT Assurance Framework issued by ISACA.

· Able to evaluate IT internal controls and identify opportunities for controls improvement.

· Strong analytical and problem solving skills.

· He/she must have demonstrated knowledge of IT operations and experience executing audits.

· He/she must have Identify and evaluate complex technology and business risks and internal controls which mitigate risks, and related opportunities for internal control improvement.

Requirements:

· Degree in Information Systems, Information Technology, Computer Science, Business Studies, Actuarial Science or Cyber Risks or equivalent.

· Experience in IT audit, IT internal audit and/ or other related disciplines relevant to the

role.

· Excellent written English and interpersonal skills, a team player and communicator, and a self-starter.

· Pro-actively identify other areas of business initiatives and changes in the business environment and

· assess their impact on the business control environment

· Able to handle multiple tasks and assignments

· Logical thinking, good and positive attitude, fast learner and good team player

· Able to work under pressure and meet deadlines

Responsibilities including but not limited to:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines

About Eden + Elie

Eden + Elie is a Singapore-based artisan jewelry brand known for modern designs handcrafted by skilled artisans. Our pieces combine heritage techniques with contemporary design, reflecting a story of craft, meaning, and beauty. We are also a socially missioned company that celebrates craft and heritage while providing meaningful employment for individuals on the autism spectrum. We value working with people who appreciate thoughtful design, purpose-driven work, and meaningful connection.

Role Overview

We are looking for a Marketing & E-Commerce Manager to drive Eden + Elie’s marketing execution across digital channels, e-commerce, and retail partners. 

This role will be a digital and on-store hybrid marketing role:

• Digital marketing (70%) - own the systems, processes, and content that ensure the brand is consistently represented across Shopify, email, social media, and stockist channels. 

• Retail marketing for the store (30%) - work closely with the Brand Partnerships Executive to translate product launches, seasonal campaigns, and partnership activations into cohesive marketing plans that drive awareness, customer acquisition, and revenue.

The role reports directly to the Brand Owner.

Key Responsibilities

E-Commerce & Shopify Management

Shopify is the operational core of Eden + Elie's e-commerce business. The successful candidate must be fully fluent in the platform and able to work independently without training from day one. 

• Own the Shopify store end-to-end — including product listings, imagery, copy, merchandising, collection structure, and site navigation — with full independence and no requirement for platform onboarding.

• Plan and manage product launches, seasonal updates, and promotional campaigns, ensuring all content is accurate, on-brand, and delivered on time.

• Monitor key e-commerce metrics including conversion rate, average order value, traffic sources, and customer behaviour. Identify opportunities for improvement and recommend actions.

• Work with the Brand Owner to plan promotional mechanics, product launches, bundles, and seasonal campaigns across channels.

• Proactively keep track of stock availability through Shopify to ensure correct product visibility and prioritise promotion of items with higher stock levels.

• Update and refresh the website header and key landing pages on a monthly basis, ensuring visual assets are current, seasonal, and on-brand.

Visual Asset Creation & Management

• Own the visual asset pipeline (including product photography) for all digital channels — briefing, reviewing, and approving assets produced by external photographers, videographers, and designers.

• Create or adapt visual assets independently, using tools such as Canva, Photoshop, or equivalent, for social media posts, website banners, email headers, and campaign graphics when external vendors are not engaged.

• Maintain a working asset library that is organised, correctly sized per platform, and accessible to the wider team.

Always-On Social Media & Content

• Own the content planning process across social media, email, website, and retail touchpoints.

• Develop and maintain a rolling content calendar aligned with product launches, seasonal campaigns, and partnership activations.

• Write and edit marketing copy across channels, ensuring consistency with Eden + Elie's brand voice and storytelling approach.

• Manage external photographers, videographers, designers, and content creators where required.

• Track channel performance and recommend content improvements based on engagement, reach, traffic, and conversion data.

Email Marketing & CRM

• Plan and execute the email marketing programme, including newsletters, product launches, automated flows, and customer retention campaigns.

• Maintain audience segmentation and customer journeys to improve engagement and conversion.

• Track and report on key email performance metrics, including subscriber growth, open rates, click-through rates, conversion rates, and revenue contribution, for continual refinement and better resource allocation.

Stockist Marketing Support

• Produce and deliver marketing support materials for stockists, including product information sheets, campaign assets, launch materials, and promotional toolkits.

• Ensure all stockist-facing materials are accurate, on-brand, and delivered in line with campaign timelines.

• Collaborate with the Brand Partnerships Executive, who owns the stockist relationship, to align retail marketing materials with broader campaigns and activations.

• Monitor sell-through data and provide performance insights to support the Brand Partnerships Executive in stockist conversations.

Marketing Planning & Reporting

• Own the annual marketing calendar and maintain visibility across launches, campaigns, activations, and key trading periods.

• Develop clear marketing briefs, timelines, budgets, and reporting frameworks to ensure projects are executed consistently.

• Provide a concise weekly update to the Brand Owner covering campaign performance, upcoming priorities, key risks, and recommendations.

• Track and report on:

• E-commerce revenue and conversion performance

• Email marketing performance and revenue contribution

• Social media growth and engagement

• Campaign performance against agreed objectives

• Continuously improve marketing systems, workflows, and documentation to ensure the team can scale efficiently.

What We Are Looking For

• 4–6 years of relevant experience in digital marketing, brand marketing, e-commerce, or a related role. Experience in lifestyle, retail, luxury, hospitality, or mission-driven brands is a plus.
• Demonstrable, hands-on Shopify experience. You must be able to manage the store independently from day one — merchandising, product management, promotions, and site updates.
• Proficient in Klaviyo, Instagram, Facebook, paid advertising, and AI-powered marketing tools, with the ability to independently execute campaigns and analyse performance data without training.
• Comfortable working with visual asset tools (Canva, Adobe Express, or equivalent) to create or adapt on-brand assets for digital channels.
• A strong writer who can adapt copy to different channels while maintaining a consistent brand voice.
• Experience planning and managing marketing calendars, campaigns, and content production processes.
• Comfortable working with analytics and using data to inform decisions and prioritisation.
• Highly organised and process-oriented — builds systems that create consistency, visibility, and accountability across multiple projects.
• Enjoys working in a small team where ownership is broad and initiative is valued.
• Communicates clearly and professionally; comfortable working with external vendors, retail partners, and internal stakeholders.
• Connects with Eden + Elie's mission and can communicate it authentically across every customer and partner touchpoint.
• Willing to provide occasional weekend and after-hours support for in-store activations, promotional events, and other marketing initiatives.

Salary & Compensation

The salary range for this role is SGD 5,500 – 6,500 per month, commensurate with experience and capability.

We are a social enterprise and are transparent about that context. In return, this role offers a high degree of ownership across Eden + Elie’s marketing and e-commerce channels, direct access to the founder, and the opportunity to build and scale a marketing system from the ground up.

How to Apply

Send your CV and a short cover letter (no more than two pages) to careers@edenandelie.com. Show us a campaign or channel you owned: what you did, what the numbers looked like before and after, and what you would do differently. Only shortlisted candidates will be contacted.

Supervise and manage day-to-day operations of the shop
Upkeep cleanliness, visual merchandising, and overall presentation of the shop
Follow up on customer's appointment and feedback
Train team members, motivate team's morale and resolve staff issues
Create marketing campaigns and promotions to achieve KPI sales target
Monitor inventory, manage stock ordering, maintain hygiene of the supplies
Prepare sales reports, staff rosters and assist with payroll and commission calculations
Supervise opening and closing procedures, including daily cash reconciliation

Key Responsibilities

1. Service Delivery & Operational Excellence

• Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications).
• Ensure strict adherence to defined SLAs, OLAs, and KPIs, driving accountability and data-driven performance reviews.
• Maintain service continuity and incident response readiness, including after-hours escalation management.
• Conduct post-incident reviews (PIRs), ensuring lessons learned and RCA findings translate into sustainable corrective actions.
• Champion service improvement initiatives (e.g., automation, observability dashboards, and event correlation tuning).

2. ITIL Governance, Risk & Compliance

• Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management.
• Own the operational governance framework, including SOPs, escalation matrices, RACI charts, and service catalog alignment.
• Lead weekly/monthly governance cadences (SLA review, backlog health, change risk review, vulnerability remediation).
• Ensure compliance with GovTech OCP/ORA policies, ISO 20000/27001, and internal audit controls.
• Identify operational risks and compliance gaps, drive mitigation, and track closure with stakeholders.
• Partner with cybersecurity and compliance teams on access control, privileged account, and break-glass governance.

3. Stakeholder & Customer Management

• Act as the primary customer interface and trusted advisor, ensuring clear communication and stakeholder satisfaction.
• Conduct monthly and quarterly business reviews (MBR/QBR), presenting operational insights, trends, and risk posture.
• Manage multi-agency or multi-stakeholder relationships, balancing priorities and ensuring unified service outcomes.
• Coordinate with third-party vendors and internal towers (NOC, SOC, CloudOps, Network, DBA) for integrated service management.
• Drive proactive engagement and feedback loops, ensuring alignment with evolving business and compliance requirements.

4. Operational Support & Coordination

• Oversee Day-2 Operations, including monitoring, patching, backup, and performance optimization.
• Ensure incident prioritization and escalation discipline, enforcing communication templates and real-time updates.
• Manage major incidents and DR scenarios, ensuring structured response, timeline documentation, and customer assurance.
• Govern change control lifecycle, ensuring risk assessment, CAB participation, and proper rollback validation.
• Ensure operational readiness for new deployments (Day-1 to Day-2 transition, hyper-care, acceptance testing).

5. Reporting, Metrics, and Compliance

• Produce monthly performance reports and dashboards detailing SLA attainment, MTTR, backlog aging, and RCA metrics.
• Track and analyze trending data to identify recurrent issues and propose automation or process improvements.
• Present governance scorecards and risk registers to both internal leadership and customer stakeholders.
• Leverage data from ServiceNow / ITSM platforms, CloudWatch, Grafana, and Zabbix for real-time health visibility.

6. People & Resource Management

• Manage and mentor shared pools of engineers (L1–L3) across multiple service domains.
• Oversee workload allocation, shift rosters, and on-call readiness, ensuring 24×7 coverage and staff well-being.
• Lead performance reviews, coaching plans, and skill development, aligning to service needs and ITIL maturity goals.
• Support hiring, onboarding, and succession planning to maintain operational stability.

7. Strategic Service Improvement & Transformation

• Lead service transformation initiatives, aligning operations to cloud-native and automation-first models.
• Collaborate with solution architects and PMO to ensure smooth service transition and continual improvement.
• Drive efficiency gains through SOP refinement, AI-Ops, automation, and proactive monitoring adoption.
• Support leadership in developing innovation roadmaps and service maturity frameworks.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• 5–8 years of experience in service delivery, operations, or IT service management, with at least 3 years in a cloud or managed services environment.
• Proven experience managing multi-agency or multi-customer clusters with shared operational teams

Technical Expertise:

• Strong understanding of AWS / Azure / GCP environments and their operational frameworks.
• Proficient in ITIL v4 processes and governance; ITIL certification preferred.
• Hands-on experience with ITSM tools (e.g., ServiceNow, JIRA, Remedy).
• Familiarity with cloud monitoring platforms (e.g., CloudWatch, Azure Monitor, Zabbix, Grafana).
• Experience in change control, incident RCA, and problem management.
• Working knowledge of compliance standards (ISO27001, ITSM audit, or GovTech OCP/ORA).

Soft Skills:

• Strong leadership and communication skills with the ability to influence cross-functional teams.
• Excellent stakeholder engagement and customer relationship management.
• Analytical mindset with a continuous improvement and risk mitigation focus.
• Ability to manage multiple priorities in a fast-paced environment

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275