Total 6,361 job vacancies in Singapore

Create designs to entice consumers for the online retail market.

Primary duties:

• Design banners and online collaterals
• Create outstanding visuals for daily write-up

Requirements

• West area
• Proficient in computer skills, especially an in-depth knowledge of Adobe Photoshop or Illustrator
• Excellent spoken & written communication skills in English and be able to bring forth his/her ideas succinctly.
• Excellent interpersonal skills
• Able to handle stress well and be comfortable working in a fast-paced environment
• Mature, confident, pro-active, organized and self-motivated
• Excellent team player and ability to multi-task
• Polytechnic diploma holders and candidates w/o experiences are welcomed to apply.

Attachment Description

This position reports to the Director, Darren Low, and interfaces with suppliers, installers, and clients. SMARTHAUS PTE. LTD is committed to a customer-centric and performance-driven culture that emphasizes product knowledge, service excellence, continuous improvement, and the development of strong business and client relationships within the smart home solutions industry.

Specific Responsibilities

Individual to be involved in:

1.Handling customer enquiries from walk-in, online, and referral channels, and assisting in identifying client requirements

2.Supporting client consultations by understanding residential and business needs, including space, usage, and budget considerations

3.Assisting in preparation of quotations, proposals, and basic system configurations for smart home solutions

4.Coordinating with suppliers and installers to support smooth delivery and installation of products and systems

5.Managing sales-related documentation, maintaining accurate records of client interactions, and ensuring proper follow-up throughout the sales process

6.Supporting business development activities, including lead generation, participation in partnership outreach, and occasional involvement in simple marketing or promotional initiatives


Technical Skills and Competencies
1.Active participation in business development planning, including understanding sales targets, market positioning, and customer engagement strategies

2.Learning how to engage clients and stakeholders professionally through effective communication, needs analysis, and consultative selling approaches

3.Gaining experience in sales tracking, customer database management, and maintaining accurate records of enquiries, quotations, and transactions

4.Developing technical knowledge of smart home products and systems, including understanding product features, system compatibility, and solution configuration

5.Learning how to prepare and present structured proposals and quotations aligned with client requirements, while managing client expectations effectively

6.Gaining exposure to analysing sales channels and supporting basic digital engagement or promotional activities to enhance customer outreach and lead generation

Role Overview

We are seeking a hands-on and proactive HR Executive with a strong focus on HRIS implementation, HR digitalisation, and digital transformation initiatives.

This role will play a key part in driving the implementation and optimisation of HR systems, supporting process automation, and enhancing HR operational efficiency. You will also support other HR operations working closely with the HR Director to improve overall employee experience across the region.

Key Responsibilities

1. HRIS Implementation, Digitalisation & Transformation (Primary Focus)

• Support the implementation, enhancement, and maintenance of HRIS systems
• Drive HR digitalisation and digital transformation initiatives, including automation of workflows (e.g. onboarding, leave, claims, performance management)
• Review and streamline existing HR processes, identifying opportunities for process re-engineering and automation
• Work closely with vendors and internal stakeholders to ensure smooth system rollout and integration
• Ensure data accuracy, system governance, and proper documentation
• Generate HR reports, dashboards, and analytics to support decision-making
• Continuously identify and implement improvements to enhance HR efficiency and scalability

2. HR& Admin General Support

• Prepare and support HR-related reports, data tracking and other adhoc HR/Admin support
• Support HR transformation initiatives and process improvements
• Assist in organisational changes and integration activities
• Coordinate and organise staff engagement activities and company events (e.g. team bonding, townhalls, celebrations)

Requirements

• Degree in Human Resource Management, Business Administration, or related field
• 3–5 years of relevant HR experience, with exposure to HR digital transformation or HRIS implementation
• Experience supporting or participating in process automation / HR transformation projects
• Experience in payroll processing and working with payroll vendors
• Experience handling government grants, claims, or HR-related submissions
• Familiarity with Singapore / Malaysia / HK employment laws (regional exposure is an advantage)
• Experience working with HR systems with AI agent features
• Strong attention to detail, analytical mindset, and problem-solving skills
• Good communication and stakeholder management skills
• Hands-on, resourceful, and able to work in a fast-paced environment

Preferred Skills

• Experience in HR process re-engineering and workflow automation
• Exposure to multi-country HR operations
• Experience in ESG or HR data reporting is an advantage

A multi-skilled, hardworking and efficient warehouse assistant with a proven track record of ensuring the smooth functioning and running of all warehouse concerning activities. Able to follow standard operating procedures and work in a methodical and tidy manner. Possessing a comprehensive understanding of material / stock management techniques and inventory control methods and procedures.

1. Pack and unpack goods
2. Unloading, unpacking, inspection and stocking of incoming goods into store
3. Housekeeping
4. Picking stocks for delivery to retail shops
5. Pack and unpack goods
6. Unloading containers
7. Prepare and pack for ecommerce
8. Ad hoc delivery duties and other warehouse related duties

Requirements:

1. Physically fit

2. Able to read English.

3.With or without forklift experience

4. Applicants must be able to work overtime (on weekends & PH)

Working Location:

4 Toh Tuck Link Venus Beauty Building

Benefits:

1. Training will be provided.

2. Overtime pay

3. Annual Bonus

4. Annual leave and medical leave

Working hours:

Monday to Fri 9am to 7pm

Saturday 830am to 2pm

EMT Role

• Transport residents from the nursing home for their routine medical appointments and admission/discharge
• Coordinate with the Staff Nurses in the planning of the route and time of transport.
• Maintain cleanliness and working condition of the van.
• Attends to any other delivery requirements or errands when needed.

Care Assistant Role

• Assists the registered nurses in the delivery of nursing care to the residents in the Home.
• Assists the physiotherapist in the delivery of therapeutic activities to the residents in the Home
• Helps to maintain a clean, safe and neat environment for the residents in the nursing home.

Requirements:

• Relevant EMT course with SCDF/SAF
• AED/BCLS Certified
• Able to work under high pressure and fast pace environment

Successful applicants without the qualifications will be sent for Certificate in Community Care (Community Care Traineeship Programme) with all courses funded by the employer.

Job Responsibilities:

• Prepare and cook assigned dishes for serving according to the menu

• Keep kitchen area, processing equipment, and cooking utensils clean and sanitized at all time

• Process all food according to companies and government regulatory control

• Ensure safe operations of all equipment and report any faulty equipment to superior immediately

• Comply with hygiene and safety regulations set by the Company, clients and government

• Perform any other related duties as assigned by immediate superior.

Health and Safety Responsibilities:

• Adhere to Compass Singapore HSE systems and procedures

• Follow all Emergency Response plans on site

• Follow procedures for identifying, assessing and controlling hazards and risks 

• Adhere to and maintain food handling standards and food safety plan at all times

Clinical Care

• Assist the Therapists in providing appropriate therapy treatments (includes lifting, transferring and transporting patients)
• Assisting the therapists (occupational therapist and physiotherapist) in assessment, treatment plan development and progress review
• Evaluate, monitor and review treatment on a regular basis to document needs and progress of residents and ensure that treatment is appropriate and effective.
• Conducting group therapeutic exercises/activities and individualised rehabilitation treatment under the supervision of the therapists.

Quality

• Participate as a member of the health team via attending relevant ward rounds, meetings and team conferences, and involved in discussion of resident-related issues (e.g. updates on resident’s progress) with caregivers and family members.
• Ensure that all equipment and therapy tools are in good condition and working order.
• Keep proper inventory of and maintain all therapy equipment and fixtures by regular servicing and replacement of equipment.
• Maintain self-development through continuing education.

Training & Development

• Guide, supervise and train caregivers and volunteers on their performance of duties (including scheduling) and implementation of social and recreational activities for the residents.
• Provide training for caregivers in preparation for resident’s discharge back into home environment.

Locally Trained

• GCE N Level
• Attained Training in either one of the courses:
  WSQ Higher Certificate / Advanced Certificate / in Healthcare Support (Nursing Care)
  Institute of Technical Education (ITE) Approved Training Centre (ATC) Healthcare (Home Care) Programme

Successful applicants without the qualifications will be sent for Certificate in Community Care (Community Care Traineeship Programme) with all courses funded by the employer.

Analyse and translate business needs into functional and technical specifications.

- Knowledge on host-to-host channels that connect corporate ERP/TMS systems directly with the bank.

- Expertise in file formats (ISO 20022 XML, CSV, proprietary formats).

- Knowledge of secure transmission protocols (SFTP, API).

- Deep knowledge of SWIFT payment systems

- Knowledge of Boomi Integrations

- Knowledge of APAC Payment types

To provide general administrative duties, support the sales team and other ad hoc duties when required.

Handle frontline clerical duties:

• Attend to telephone calls and answering general enquiries
• Receive walk-in visitors
• Provide general administrative and project-based work support

Support duties:

• Key in invoices
• Receiving stocks
• Transferring stocks
• Inventories control

Working Hours:

• Monday to Friday - 8.30am to 5.45pm
• alternate Saturdays - 8.30am to 12.30pm

Requirements

• West area
• Skill: Knowledge of Adobe Photoshop
• Min. O’ Levels or equivalent with passes in English, Chinese and Mathematics
• Bilingual in English and Chinese, both oral and written so as to communicate with Mandarin speaking customers / suppliers
• At least 1 year of similar working experience is a plus.
• Team player and a fast learner, someone who is energetic with good people management skills and able to work independently in a fast paced environment.
• Able to start immediately.
• Singaporeans only.

Company Overview

The client is a Japanese F&B company headquartered in Osaka, operating 12 restaurants and 10 cake shops in Singapore.

Job Summary

Lead site acquisition, franchise growth, and marketing strategies to expand business opportunities locally and overseas for a Japanese F&B brand in Singapore.

Responsibilities

• Lead site acquisition and manage outlet development projects to expand the brand footprint
• Drive franchise development by identifying and securing new franchise partners
• Plan and execute marketing strategies to increase brand awareness and customer engagement
• Identify and develop new business opportunities in Singapore and international markets
• Communicate effectively in English, Japanese, and Chinese to liaise with diverse stakeholders
• Negotiate agreements and partnerships to support business growth and franchise expansion

Required competencies and certifications

• Minimum 5 years of relevant experience in F&B, retail, or business development
• Proven experience in site acquisition and/or franchise development

Preferred competencies and qualifications

• Strong marketing knowledge with demonstrated ability to execute marketing plans
• Strong negotiation and communication skills

Location: Raffles Place

Working Hours: Monday to Friday, 9:00am – 6:00pm

Salary: Up to $8,000 (depending on experience)

About the Role

We are seeking an experienced Market Surveillance Officer to join our team. This role is critical in safeguarding market integrity by monitoring trading activities, detecting potential misconduct, and ensuring adherence to regulatory requirements. The ideal candidate will have strong experience in derivatives markets and a keen eye for identifying irregular or suspicious trading patterns.

Key Responsibilities

• Conduct daily surveillance of derivatives trading activities across relevant markets.

• Identify potential market misconduct, including market manipulation, insider trading, and other irregular behaviours.

• Investigate suspicious trading activities and prepare detailed reports with findings and recommendations.

• Escalate significant issues to management and relevant stakeholders promptly.

• Support regulatory inquiries, audits, and internal reviews related to trading surveillance.

• Continuously enhance surveillance controls, tools, and methodologies.

Requirements

• Proven experience in derivatives trading compliance or derivatives trading surveillance.

• Hands-on experience in detecting potential market misconduct and investigating suspicious trading behaviour.

• Strong understanding of exchange rules, MAS regulations, and derivatives market structures.

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)

Recruit Lync Pte Ltd (22C1000)

Key Responsibilities:

• Respond to customer enquiries via messages andsocial media platforms linked to our aesthetic clinic outlets.
• Manage e-commerce interactions by assistingcustomers who purchase skincare products online, including packing and droppingoff parcels.
• Maintain accurate inventory records, includingentering package and sales details.
• Handle order processing, including verifying orders, packing, and arranging delivery to ensure timely fulfilment.
• Assist with stock checks and report low stock or issues; coordinate with the warehouse when needed.
• Assist with minor video shooting tasks as required by the marketing team.

Requirements:

• Fluent in English; able to communicate effectively with Mandarin-speaking customers and suppliers will be an advantage
• Friendly, approachable, and service-oriented
• Detail-oriented and organised
• Comfortable using social media and e-commerce platforms
• Willing to assist with light creative tasks such as video shooting

Job Summary

You will manage daily inventory operations for a growing sanitary and lighting company, ensuring accurate stock levels, maintaining records, coordinating with sales staff, and supporting warehouse and showroom stocktaking activities.

Responsibilities

• Monitor and verify stock levels daily to maintain accurate inventory records
• Enter inventory data into the company system and Excel spreadsheets to ensure up-to-date information
• Coordinate effectively with sales personnel to support inventory and sales processes
• Conduct stocktaking in warehouse and showroom locations to confirm physical inventory matches records
• Perform administrative tasks related to inventory management to support smooth operations
• Use Excel and Office software proficiently to organize and report inventory data
• Collaborate with team members and participate in training to improve inventory processes

Preferred competencies and qualifications

• Experience in inventory management is advantageous
• Require detailed personality

Other Information

• Work location: Office at Tagore
• Work schedule: 5.5 days off per week with approximately one Saturday off per month
• Transportation: Pick up and drop off available at Yio Chu Kang MRT station
• To apply: PM resume to 98899921

• 10+ years of experience in NICE Actimize SAM Transaction Monitoring – version 9 or 10
• Strong core Actimize development and implementation experience
• Control-M scheduling and batch run management
• Actimize batch framework, job orchestration, and monitoring
• AML / Transaction Monitoring domain knowledge
• SAM architecture understanding
• Unix/Linux, shell scripting
• SQL and database concepts (Oracle / SQL Server)
• Performance tuning and troubleshooting of Actimize systems

Experience in large-scale enterprise implementations

Job Summary

You will manage daily inventory operations for a growing sanitary and lighting company, ensuring accurate stock levels, maintaining records, coordinating with sales staff, and supporting warehouse and showroom stocktaking activities.

Responsibilities

• Monitor and verify stock levels daily to maintain accurate inventory records
• Enterinventory data into the company system and Excel spreadsheets to ensure up-to-date information
• Coordinate effectively with sales personnel to support inventory and sales processes
• Conduct stocktaking in warehouse and showroom locations to confirm physical inventory matches records
• Perform administrative tasks related to inventory management to support smooth operations
• Use Excel and Office software proficiently to organize and report inventory data
• Collaborate with team members and participate in training to improve inventory processes

Preferred competencies and qualifications

• Experience in inventory management is advantageous
• Require detailed personality

Other Information

Work location: Office at Tagore

Work schedule: 5.5 days off per week with approximately one Saturday off per month

Transportation: Pick up and drop off available at Yio Chu Kang MRT station

To apply: PM resume to 98899921

• Assist with production process, baking, presetation and quality control of all products including pastries and gelato
• Oversee entire kitchen operations inculding scheduling, ingredients ordering, product control
• Generate ideas and new recipes for seasonal products/menu
• Provide control on food technology, maintain standards of food purchasing, preparation, quality, hygiene, sanitation, scheduling and decoration
• Monitor the preparation of the productions to ensure adherence to recipes and specifications
• Perform day-to-day kitchen activities efficiently
• Guide, train, and supervise junior members
• Consistently execute menu items with responsibility to the taste and presentation standards
• Minimise the wastage and spoilage of ingredients and other food items
• Practice cleanliness, follow basic hygiene requirements and have good personal hygiene
• Inspect and ensure kitchen area is clean and clear. All kitchen equipment tools set are kept well after use
• Inspect and ensure that the work station is clean and meet the SFA hygiene standards at all times
• Perform any other ad-hoc duties assigned by the Management

Job Responsibilities

• Manage and oversee a specific kitchen section (e.g. pastry, grill, hot kitchen)

• Prepare and cook dishes according to recipes and quality standards

• Ensure consistency in taste, portioning, and presentation

• Supervise and guide junior kitchen staff (e.g. Commis Chefs)

• Maintain cleanliness and organisation of the workstation

• Monitor stock levels and assist with ordering ingredients

• Ensure proper storage and stock rotation

• Comply with food safety and hygiene standards

• Assist the Sous Chef and Head Chef during service

• Ensure smooth kitchen operations during busy periods

Job Requirements

• Previous experience as a Chef de Partie or similar role

• Strong knowledge of cooking techniques and kitchen operations

• Ability to work in a fast-paced environment

• Good leadership and teamwork skills

• Strong attention to detail and time management

• Knowledge of food safety standards

We are seeking an experienced and dynamic HR Professional to lead and manage the full spectrum of Human Resources functions at Hwa Chong Institution.

The Assistant HR Director / Senior HR Manager will be responsible for overseeing both day-to-day HR operations and the development and execution of strategic HR initiatives that support the school’s mission and long-term objectives. The role will work closely with senior leadership to drive effective people management practices and foster a positive and high-performing workplace culture.

Key Responsibilities

• HR Strategy & Leadership
• Develop and implement HR strategies aligned with the school’s strategic objectives and growth plans.
• Partner with senior leadership to support organizational development, workforce planning, and succession planning.
• Provide strategic HR advisory to school leaders and department heads on people-related matters.
• Ensure HR policies and practices comply with local employment law and regulations.

• Talent Acquisition & Workforce Development

• Lead recruitment strategies to attract and retain high-quality talents across both academic and non-academic functions.
• Oversee end-to-end recruitment processes, including workforce planning and talent pipelining.
• Design and implement career development frameworks, competency models, and training initiatives.
• Oversee onboarding programmes to ensure positive employee integration and experience.

• Compensation & Benefits

• Develop and manage compensation structures, salary benchmarking, and benefits programmes to ensure competitiveness and internal equity.
• Review and recommend enhancements to employee benefits to support employee wellbeing and retention.
• Oversee payroll administration and ensure accurate and timely salary processing.
• Monitor compensation trends and provide data-driven recommendations to management.
• Develop and manage performance management frameworks aligned with organisational goals.
• Guide managers and employees on performance review processes, goal setting, and career progression.
• Support performance improvement initiatives and leadership development programmes.

• HR Operations & Systems
• Oversee HR policies, procedures, and compliance frameworks.
• Manage HR systems and digital platforms to streamline HR operations and enhance efficiency.
• Ensure proper documentation, employee record management, and HR reporting.
• Drive continuous improvement of HR processes and internal controls.

• Employee Engagement & Culture

• Develop and implement initiatives to strengthen employee engagement, wellbeing, and workplace culture.
• Organise staff engagement activities, training programmes, and team-building initiatives.
• Promote the school’s core values and cultivate a collaborative and inclusive work environment.

Requirements

• Bachelor’s degree in human resource management, Business Administration, or a related field.
• At least 8–10 years of HR experience, with 3–5 years in a leadership or managerial role.
• Strong knowledge of Singapore employment laws and HR best practices.
• Experience managing the full spectrum of HR functions.
• Excellent interpersonal, communication, and stakeholder management skills.
• Experience in the education sector or public institutions would be an advantage.
• Experience managing a team responsible for the full spectrum of HR functions.

Manage the team of Kitchen staffs

Manage daily Kitchen operations

cooperate with the service crew
Food cost control

create new dishes

Ensure Culinary Standards (recipe compliance and food quality ) are met.

Manage inventory

Maintain strict hygiene and cleanliness standards in the kitchen

Check the freshness of food and ingredients

Inspect supplies, equipment and working areas for cleanliness

Required to work on holidays and eve, and weekends. Manage daily Kitchen operations

Required to work on night shifts if needed

Ensure Culinary Standards (recipe compliance and food quality etc) are met.

Manage inventory

Maintain strict hygiene and cleanliness standards in the kitchen

Check the freshness of food and ingredients

Inspect supplies, equipment and working areas for cleanliness

Required to work on holidays and eve, and weekends.

Job scope:

• General cleaning of residential places in different locations

Qualification and requirement:

• Adaptable and willing to work in a fast-paced environment
• Service oriented and friendly

Please email your complete resume to john@oaktree.com.sg with the following details in MS Word format:

• Position applying for
• Contact (handphone) number
• Current and expected salary
• Date available/ Notice period
• Recent photograph

We regret that only shortlisted candidates will be notified.

John Goh Meng Chye

EA License No: 06C4642

EA Reg No: R1102621

https://employer.jobscentral.com.sg/job/preview/preview?jobid=870159#

Different discipline and department are available (Inpatient Ward, SOC, ICU and HDU)

Job Responsibilities:

The job responsibility of Staff Nurse includes performing patient assessment and applying appropriate interventions for effective patient’s outcomes. They must also demonstrate competency in clinical skills and knowledge by providing patient education and participate in patient’s rehabilitation, involving the patient’s family as necessary. In addition, they must be involved in assisting resident physicians during patients round for treatment / procedures and examination of patient. Working collaboratively with other healthcare professionals to deliver holistic care is essential, as well as performing any other duties as assigned by Nurse Managers and/or Nurse Clinicians.

Qualification/Requirements

• Graduate from an accredited school by Singapore Nursing Board with either Certificate, Diploma or Degree OR; a Nursing Bachelor degree from a foreign country
• Full or conditional registration with Singapore Nursing Board
• Valid yearly nursing practicing license
• Valid BCLS & AED provider certificate
• Required to work on rotating shifts upto 12 hours that include day and night shift, on weekends and public holidays

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

The Senior Accountant will be the overall accountable for REC Americas' GL function and AP function:

AP

• Record all the vendor invoices into SAP via Readsoft
• Prepare and arrange weekly vendors payments which ensuring bank signatories approved the payments.
• Prepare new vendor registration form for IT to create new vendor master data in SAP
• Record all the staff claim transactions provide by US team

GL

• Prepare GL journals which included amortization of prepayment, operating cost accruals, if required.
• Prepare tariff related journal with supporting provided by US team
• Capitalised new fixed assets and perform monthly depreciation run in SAP.
• Perform month end forex revaluation in SAP
• Perform and record tax related transactions and tax schedule/reconciliation.
• Upload finalised Trial Balance into HFM for consolidation purpose, included monthly, quarterly and annually required disclosure notes.

Prepare and present monthly management report, direct cashflow report, monthly balance schedules, handle quarterly and annual audit queries.

Preparing both US Holdings INC & REC Americas LLC annual audited finance reports.

• Degree in Accounting, Finance, or related discipline; professional certifications (CPA/ACCA/CA) advantageous.
• Minimum 5-8 years of handson accounting experience, including AP, GL, audit support, and monthend close activities.
• Strong understanding of financial accounting principles and ability to prepare management reports, cashflow reports, and audit deliverables
• Experience with SAP FI/AA, ReadSoft, and HFM
• Strong Excel skills (reconciliations, validations, analysis).
• Comfortable working in systemdriven, automated AP/GL workflows
• Good understanding of endtoend AP and GL processes, including depreciation, FX revaluation, capitalization, and trial balance management.
• Experience preparing US statutory or audited financial statements preferred.
• Ability to manage full monthly, quarterly, and annual close cycles independently.

We are looking for a responsible delivery driver (CLASS 4 License, 14ft. lorry) to distribute products.

Primary Duties:

• Follow route and time schedule
• Load, unload, prepare, inspect and operate delivery vehicle

Requirements

• Valid professional driver's license
• Excellent organisation and time management skills
• Good driving record with no traffic violations
• 5.5 days workweek.
• Willing to do OT.
• Singaporeans only.

Company Overview

ADDVALUE INNOVATION PTE LTD, a subsidiary of Addvalue Technologies Ltd (SGX-listed), innovates satellite-based communication terminals and solutions.

Job Summary

The Senior Customer Technical Support role provides expert-level technical assistance, acting as the primary escalation point for complex issues. You will ensure effective resolution, clear communication, and coordinate with engineering and stakeholders to maintain service reliability and customer trust.

Responsibilities

• Lead escalation and resolution of complex or high-impact customer technical issues to maintain service reliability
• Conduct in-depth technical analysis and troubleshooting using logs, telemetry, and diagnostic tools to identify root causes
• Communicate clear technical findings and actionable recommendations to customers to enhance understanding and satisfaction
• Collaborate closely with engineering and internal teams to drive timely issue resolution and root cause analysis
• Identify recurring technical issues and contribute to improving documentation, processes, and overall support effectiveness
• Interpret system behavior across hardware, software, and network layers to support troubleshooting and resolution
• Explain complex technical issues clearly to both technical and non-technical stakeholders during customer-facing interactions
• Work cross-functionally with engineering, product, and operations teams to resolve issues and improve service delivery
• Demonstrate a high ownership mindset by driving technical issues to closure efficiently

Preferred competencies and qualifications

• Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related technical field, or equivalent practical experience
• Minimum 5 years of experience in technical support, systems engineering, or customer-facing engineering roles
• Ability to troubleshoot complex systems using logs, telemetry, and diagnostic tools
• Experience working with networks, embedded systems, RF/communications systems, or large-scale operational platforms is advantageous