Total 5,579 job vacancies in Singapore

In this role, you will have the unique opportunity to engage in technical support and troubleshoot any hardware and software problems related to server, in-house ERP system and storage devices.

Responsibilities

• Managing and monitoring all installed IT systems and infrastructure

• Support all IT related projects such as in-house ERP system maintenance and integration.

• Implement security, back up and redundancy strategies to maintain data safety

• Write custom scripts to reduce the need for human intervention.

• Software Development Fundamentals & Process

• Analyzing information, General programming skills, Software debugging, documentation & testing.

• Liaise with vendors and other IT personnel for problem resolution.

Requirements

• Diploma in IT or Computer Science related discipline

• Capable of multi-tasking, Network skills, Server management & Desktop support skills

• Working knowledge of C#/ WPF / .NET / MSSQL

• Strong problem solving/ troubleshooting skills.

• Possess good communication and interpersonal skills with the ability to work well in a team.

Requirements

Assist in identifying customer needs and prepare and analyze project costs for bids.

Prepare a tender with the client, including the bill of quantities

Negotiating contracts and work schedules

Analyze results and create detailed progress reports

Prepare RFQ documents for suppliers and subcontractors

Obtain proposals from suppliers and subcontractors and evaluate their proposals

Communication, good time management skills, and the ability to prioritize work and manage multiple tasks simultaneously

Assign work to subcontractors

Supervise the work of subcontractors during construction.

Advise clients on purchasing strategies

Identify, analyze, and respond to business risks

Advising on disputes and claims under contracts

We regret that only shortlisted candidates will be notified.

ROLE

 To bring in quality business and increase Company’s market share in the security industry.

RESPONSIBILITIES

 To achieve the sales target set by the company.

 Ensure payments are received; and settle any dispute that may arise.

 To handle yourself professionally so as to upkeep the image and prestige of the company.

 Provide on the ground support for sales team as they generate leads and close new deals.

 To communicate and ensure that the installation contractors and our project team are familiar with the requirements of the projects, and to see to it that the job is properly and professionally carried out.

 Develop plans for the sales team to acquire new customers or clients, through direct sales techniques, cold calling, and business to business marketing visits.

 Submit daily activity report to Sales Manager

 To attend daily meeting and provide updates

 To perform Technical work when required

 To perform research and development on new products

 Any other duties assigned by Head of Department

1. Category Strategy Development and Execution

• Manage category margins, budgets, forecasting and product assortment to optimize category performance.

• Analyse sales data, market trends and consumer insights to identify patterns and spot opportunities for category growth

• Develop pricing strategies based on market conditions and product performance

• Collaborate with sales channels to create promotional plans and campaigns for the category and coordinate with marketing for execution

• Coordinate training for sales channels to facilitate understanding of products to properly meet customer needs

2. Product Management

• Partner sales channels and procurement team to forecast demand and collaborate with vendors to ensure product availability.

• Monitor stock levels, fluctuations in demand and ensure proper inventory management.

• Identify slob and collaborate with sales channels to manage slob reduction

• Maintain product database to facilitate sales and logistics

3. Vendor Relationships

• Build and maintain strong relationships with suppliers.

• Negotiate pricing, terms, and promotional activities with suppliers.

• Ensure that new products meet quality standards and are delivered in accordance to internal guidelines.

Job Requirements

·       Minimum 5-7 years of progressive experience in category management.

·       Strong analytical skills and ability to draw actionable insights from complex data sets.

·       Demonstrated success in leveraging market insights to drive product strategies.

·       Ability to manage vendor relationships and negotiate effectively.

·       Excellent communication and collaboration skills.

·       Proficiency in relevant software and data analysis tools.

·       Ability to develop and implement category strategies.

• Develop and writing machine program for executing machining run of the products in charge.
• Provision of detailed set-up and tooling sheets.
• To setup with necessary tooling gadgets required for the setup and get machine ready for production run.
• Operates equipment e.g. milling & turning machines, end mills, revolving lathe tools, and drill presses.
• Produce manufacturing parts out of metal, aluminum, steel, or plastic.
• Read technical drawings and set up the machines.
• Use computer software to model cutting paths and program machines.
• Responding and resolving technical / quality issues / cycle time improvement.
• Perform CNC machine setup for First Article, including the optimization of each process.
• Perform QA to tests products meet design specifications.
• Perform process improvements to increase the overall capacity and turnaround time.
• Adjust machine cutting paths or settings to optimize production.
• High sense of urgency, able to commit weekend production schedule when needed.
• Must be able to write programs from Drawings input into Machine and test run without mistakes.
• Consider tools required to cut particular materials and program machines.
• Must be able to handle CNC Machining Centre independently as well as able to handle production area.
• Analyse technical drawings and study sample parts to define best sequence of machining steps.
• Provide expertise and technical support to enable operations are effectively and responsibly execute, and consistently maintain, quality workmanship and conformance to design and project specifications, and good manufacturing / engineering practices.
• Perform process improvements to increase the overall capacity and turnaround time.
• Overtime is NEEDED on weekdays, weekends and sometimes public holidays.
• Need to work rotating night shift (when necessary)
• Those without qualification but with relevant working experience are welcome to apply.

Job Summary

Assist in warehouse operations by performing loading, unloading, receiving, picking, and packing tasks to support efficient inventory management and order fulfillment.

Responsibilities

• Load and unload goods accurately to maintain smooth warehouse flow
• Receive incoming shipments and verify contents against delivery documents
• Pick and pack orders precisely to meet customer requirements
• Handle goods carefully to prevent damage during warehouse processes
• Maintain a clean and safe work environment by following housekeeping and safety procedures
• Conduct regular stock counts to ensure inventory accuracy

Preferred competencies and qualifications

• Forklift license to operate warehouse machinery safely and efficiently

Other Information

• Morning Shift: 8:00 AM – 4:20 PM
• Night Shift: 9:00 PM – 5:20 AM
• 6-day work week

Globally recognized as a leading research and technology organization, the Nanyang Environment and Water Research Institute (NEWRI) addresses national priorities through its diverse expertise in Biotechnology and Bioprocesses, Membrane Technology, Chemicals and Materials, Resource Recovery, and Modeling & Artificial Intelligence. By harnessing its cross-cutting, interdisciplinary, and transformative capabilities, NEWRI drives innovation in water circularity and sustainability, next-generation solid waste solutions, circular economy resource recovery, climate resilience and digitalization.

For more details, please view https://www.ntu.edu.sg/newri.

We are looking for a Research Assistant to conduct research on membrane and separation technology for desalination, resource recovery, and decarbonization.

Key Responsibilities:

• Conduct membrane related projects for desalination, decarbonization, resource recovery, etc.

• Assist in the design, optimization, construction, commissioning and operation of membrane-based desalination and water reclamation pilot-scale and lab-scale systems.

• Assist in conducting membrane and separation process modelling, module-scale desalination system modelling, including conventional modelling and machine learning based modelling.

• Publish research data, prepare project progress reports.

• Assist in the preparation of grant proposals.

Job Requirements:

• Bachelor degree from a reputable university in chemical engineering, environmental engineering, mechanical engineering, etc.

• Excellent report writing skill.

• Excellent oral presentation skill, multitasking skill.

• Relevant research experience on membrane technology and separation technologies.

• Relevant research experience on electrochemical processes and/or electrode synthesis.

• Relevant research experience in scaling up electrochemical water technology.

• Self-motivated and able to work on your own and in a team.

• Good interpersonal skills and communication skills.

• Strong responsibility for research.

We regret to inform that only shortlisted candidates will be notified.

• Set-up and Operate CNC Milling machines
• Check materials and prepare tools required for production.
• Familiar with CNC machines, tooling, machine capabilities and machining techniques
• Perform daily housekeeping and any other duties assigned
• Carry out process measurement and ensure product's quality.
• Monitor process & machines discrepancy and report to respective Leader.
• Maintain daily production outputs.
• Carries out duties as assigned by production supervisor.
• Preferably up to 5 years experience in setting up and operating CNC Milling centre
• Able to interpret mechanical drawing & symbols
• Good communication skills and able to work as a team.
• Able to handle work under pressure and meeting dateline.
• Overtime is NEEDED on weekdays, weekends and sometimes public holidays (when necessary)
• Able to work rotating shift (Night Shift).
• Those without qualification but with relevant working experience are welcome to apply.

-Need to have knowledge of CAD/CAM software

-Technical knowledge for interpreting technical drawings and specifications is often a requirement.

-Proficiency in basic computer applications for administrative and inventory tasks.

-Strong adherence to safety rules and company policies.

-Physical ability to perform manual tasks, which may include lifting materials or operating heavy equipment.

-Managing and maintaining production records, quality control documents, and safety reports. This involves ensuring all procedures comply with established standards.

Scope of Services

The Services required are set out as follows:

Planning

1. Assist in school-initiated projects and provide project updates to the HOD / ICT and prepare any relevant documentation and guidelines pertaining to the project.
2. Assist school in the implementation of ICT programmes and ensure MOE policies and guidelines are strictly adhered to.
3. Assist the HOD / ICT and ICT Manager in ICT Inventory and asset management.
4. Supervise and coordinate tasks with other ICT Support Personnel in the school (Desktop Engineers (DEs) and vendors).
5. Assist in planning for a structured ICT training programmes for all staff and students.
6. Assist in setting up monitoring processes for all ICT related programmes or activities.

Administrative

1. Assist in design, maintenance and upkeep of the school website.
2. Design posters and collaterals for school.
3. Photography and Videography needs for the school, including pre and post productions. AI related works will be advantageous.
4. Compile students’ ICT works and projects for showcase and archival.
5. Conduct timely online survey to evaluate the effectiveness of the ICT courses and resources.
6. Assist the e-Supervisor (e-Sup) in physical setup of e-Oral and e- Listening Comprehension examinations.
7. Provide Audio Visual (AV) support to School on events and daily activities.

Support in Teaching and Learning

1. Assist the HOD / ICT and teachers in the integration of ICT tools in teaching and learning.
2. Assist HOD / ICT and ICT Manager in driving an e-learning ICT culture to expand teaching and learning.
3. Assist in implementation of e-learning activities.

Management of Resources

1. Assist the HOD / ICT and work closely with ICT Manager with managing the school’s resources such as the replacement and condemnation of ICT equipment, and the managing of loaning of ICT equipment.
2. Assist the HOD / ICT and ICT Manager with managing and optimizing the Learning Management System (LMS) tools and resources.

Qualification, Skill & Experience of the Contractor’s Personnel

The Personnel shall minimally have the following:

1. Minimum diploma, preferably in multimedia, design, computer studies or information technology related.
2. Must have at least 12 months of relevant work experience, preferably in a primary school environment.
3. Proficient in Office Suite (Microsoft 365 Suite & Google Office Suite including Google Classroom)
4. Proficient in Adobe Media editing softwares such as Adobe Premiere Pro, After Effects, Audition, AI Related softwares, etc.
5. Proficient in Apple Media editing softwares such as iMovie, Final Cut Pro, Garageband, Logic Pro and Motion, AI Related softwares, etc.
6. Proficient in Design Media Softwares such as InDesign, Photoshop, Ilustrator, Canva, AI Related softwares, etc.

Job Description:

Design of detailed piping arrangement for Pharma plant and systems, including generate isometric drawing, piping support drawing and BOM (bill-of-materials).

Prepare and design equipment layout for complete plant and modular skid, PFD (Process Flow Diagram) and PID (Piping and Instrumentation Diagram), and other equipment outline drawings as well as EICA drawings.

Co-ordinate and interface with process, instrument, civil and equipment suppliers.

Prepare piping specifications, technical specifications, or data sheets for the purchase of piping components.

Clarification and evaluation of vendor quotations.

Onsite support during project execution stage.

Prepare and update as-built drawings.

Sizing and selection of equipment, piping, fittings and etc.

Other ad-hoc works as assigned.

Requirements:

Diploma/Degree holders in Mechanical Engineering or relevant field

Proficient with CADWorx

Preferably 3 years relevant working experience in similar industry

Able to work with all levels of workforce

Self-motivated and team player

Excellent interpersonal and communication skill

Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Confirm nominated product and quantity as per order delivery ticket before proceeding to supply such as: check & tally cargoes or tanker number/ seal / product grade / quantity.
• Assist in loading / unloading of supply equipment and ensure all is good working condition & road worthiness before use.
• Perform rigging & signaling of cargoes during vessel supply
• Coordinate with Planner on delivery purpose such equipment faults, supply dispute.
• Communication with Chief engineer and driver is clear when executing order during supply.
• Ensure that delivery document is check and endorsed after completion.
• Other ad-hoc duties as assigned by Planner

Requirements:

• Able to handle shift work
• Capable to work independently and able to work under pressure during peak periods.
• Willing to take responsibility and ownership at work
• Valid rigger & signalman certificate
• Candidate must possess at least Primary / Secondary / “O” Level in any Field.
• At least 2 Year(s) of relevant working experience in the PSA or Jurong Port.
• Able to speak / understand basic English

Responsibilities:

• Planning and managing logistics, warehouse, transportation and customer services

• Directing, optimizing and coordinating full order cycle

• Liaising and negotiating with suppliers, manufacturers, retailers and consumers

• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

• Arrange warehouse, catalog goods, plan routes and process shipments

• Resolve any arising problems or complaints

• Supervise, coach and train warehouse workforce

• Meet cost, productivity, accuracy and timeliness targets

• Maintain metrics and analyze data to assess performance and implement improvements

Requirements:

• Proven working experience as a Logistics Manager

• Record of successful distribution and logistics management

• Demonstrable ability to lead and manage staff

• Proficient in standard logistics software

• Excellent analytical, problem solving and organisational skills

• Ability to work independently and handle multiple projects

• BS in Business Administration, Logistics or Supply Chain

• At least 3 Year(s) of working experience in the related field is required for this position.

• Experience in E retail management is an advantage.

Benefits:

• Medical benefits and dental benefit
• AWS
• Company transport pick up.

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809

The Lee Kong Chian School of Medicine (LKCMedicine) trains doctors who put patients at the centre of their exemplary care. The School, which offers both undergraduate and graduate programmes, is named after local philanthropist Tan Sri Dato Lee Kong Chian. Established in 2010 by Nanyang Technological University, Singapore, in partnership with Imperial College London, LKCMedicine aims to be a model for innovative medical education and a centre for transformative research. The School’s primary clinical partner is the National Healthcare Group, a leader in public healthcare recognised for the quality of its medical expertise, facilities and teaching. The School is transitioning to an NTU medical school ahead of the 2028 successful conclusion of the NTU-Imperial partnership to set up a Joint Medical School. In August 2024, we welcomed our first intake of the NTU MBBS programme, that has been recently enhanced to include themes like precision medicine and Artificial Intelligence (AI) in healthcare, with an expanded scope in the medical humanities. Graduates from the five-year undergraduate medical degree programme will have a strong understanding of the scientific basis of medicine, with an emphasis on technology, data science and the humanities.

This project, led by LKCMedicine, Nanyang Technological University and will be focused on modelling climate- andbehaviour-sensitive diseases such as dengue, syphilis and SARS-CoV-2. This position will offer a multidisciplinary and unique collaborative environmentwith diverse learning opportunities. The role will focus on developing statistical and mathematical models to understand climate-and behaviour-sensitive diseases.This position will offer a multidisciplinary and unique collaborative environment with diverse learning opportunities. The role will focus on developing statistical and mathematical models to understand climate- and behaviour-sensitive diseases.

We are looking for Research Associate/Research Assistant for concurrent research projects in the laboratory of Assistant Professor Lim Jue Tao.

Key Responsibilities:

• Develop models to understand the transmissibility of infectious diseases

• Undertaking literature reviews

• Leading on analysing data using statistical and data science techniques,

• Leading on writing reports, presentations, and publication of results and findings in peer-reviewed journal,

• Generating research questions

• Collaborating with researchers in other national and international institutions

Key Competencies and Requirements:

• Bachelor’s (for Research Assistant equivalent) / Master’s (for Research Associate equivalent)

• At least 0-2 years of relevant experiences in similar role

• Proficiency or a strong interest in epidemiology, mathematical modelling, infectious diseases and health data science

• Ability to communicate findings effectively, good written and oral communication skills

• Competent in ability to work independently, eye for details, excellent organizational and time management skills

• Ability to work in a diverse and large team of researchers


• Have good proficiency in Statistical software (R, Python)

We regret to inform that only shortlisted candidates will be notified.

Key Responsibilities:

• Manage end-to-end HR administrative functions, including onboarding and offboarding
• Maintain and update employee records, HR systems, and personnel files
• Handle payroll coordination, leave management, and claims processing
• Ensure compliance with company policies and local labour regulations
• Support recruitment processes (job postings, screening, interview coordination)
• Prepare HR documents such as employment contracts, confirmation letters, and reports
• Liaise with external parties (e.g., authorities, vendors, insurance providers)
• Coordinate training and development programs
• Oversee general office administration, including procurement and facilities management
• Support HR projects and initiatives as required

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or related field
• 2–4 years of relevant HR and administrative experience
• Familiar with local labour laws and HR practices
• Proficient in Microsoft Office applications
• Good interpersonal, communication, and organizational skills
• Ability to multitask and work independently
• High level of confidentiality and attention to detail

Additional information:

• Work at Pasir Ris.

Job Responsibility:

· Support installation activities in Customer Site

· Support on customer requirement and problem solving

· Perform and maintain proper documentation

· Manage all aspects of the product or project implementation

· Communicate with department manager update on operation & sales progress

· Support on line issue, provide necessary on-site support, troubleshooting, service and repair of customer's semiconductor equipment

· Perform and maintain proper documentation

Requirements:

· Comfortable with 12hrs fixed/rotating shift

· Good communication and interpersonal skills

· Min 0-2 yrs relevant experience

· Min Nitec/Diploma in related field

Key Responsibilities:

• Perform scheduled preventive maintenance on refrigeration units (fridges and freezers).
• Conduct basic electrical checks and servicing (e.g., cleaning components, replacing worn parts).
• Ensure equipment is operating within specified parameters.
• Record maintenance activities and report any abnormalities.
• Follow safety protocols and standard operating procedures.
• Support senior in troubleshooting and repairs when needed.

Requirements:

• Minimum ITE/Diploma in Electrical Engineering or equivalent.
• Basic understanding of electrical systems and components.
• Ability to follow structured maintenance routines.
• Good communication and teamwork skills.
• Experience with refrigeration or cold chain systems is a plus.

Job Description

The Lee Kong Chian School of Medicine (LKCMedicine) trains doctors who put patients at the centre of their exemplary care. The School, which offers both undergraduate and graduate programmes, is named after local philanthropist Tan Sri Dato Lee Kong Chian. Established in 2010 by Nanyang Technological University, Singapore, in partnership with Imperial College London, LKCMedicine aims to be a model for innovative medical education and a centre for transformative research. The School’s primary clinical partner is the National Healthcare Group, a leader in public healthcare recognised for the quality of its medical expertise, facilities and teaching. The School is transitioning to an NTU medical school ahead of the 2028 successful conclusion of the NTU-Imperial partnership to set up a Joint Medical School. In August 2024, we welcomed our first intake of the NTU MBBS programme, that has been recently enhanced to include themes like precision medicine and Artificial Intelligence (AI) in healthcare, with an expanded scope in the medical humanities. Graduates from the five-year undergraduate medical degree programme will have a strong understanding of the scientific basis of medicine, with an emphasis on technology, data science and the humanities.

The lab focuses on understanding psychological and behavioural factors influencing health, with a growing emphasis on climate change, environmental determinants, and their impact on health and wellbeing. It combines research on public perceptions and experiences with the development of interventions and communication strategies to improve health outcomes and engagement.

We are seeking a Research Assistant/Research Associate to support patient and public involvement (PPI) in climate and health research by ensuring that public perspectives inform study design and communication. The role will involve developing and implementing effective climate–health communication strategies to enhance understanding, relevance, and trust

Key Responsibilities:

• Maintain and update database

• Coordinate communications with community advisory group, and research team and participants

• Literature searches and manuscript preparation

• Data collection using mixed methodology

• Statistical analyses and evidence synthesis

• Drafting of progress report(s) and final research report

• Administrative work associated with the program of research as necessary

Key Competencies and Requirements:

• BSc (for Research Assistant) and MSc (for Research Associate) degree in psychology, social sciences, or health-related disciplines

• Demonstrate solid foundation in mixed method analysis

• Familiarity with principles of Public and Patient Involvement in Research

• Demonstrate initiative and very good interpersonal communication skills

• Desired: prior experience in community work

We regret to inform that only shortlisted candidates will be notified.

Job Summary

We are seeking a CNC Programmer to support our operations. The role involves preparing CAD drawings, generating CNC programs using CAM software for turret punch machines and coordinating production schedules to meet delivery timelines.

Responsibilities

• Prepare and revise CAD drawings based on customer specifications and project requirements
• Generate CNC programs to maximize material use and machine efficiency
• Troubleshoot issues before production to ensure smooth operations
• Plan and coordinate daily production schedules with job priorities and delivery deadlines
• Collaborate with supervisors and operators to support and resolve production issues
• Monitor job progress to meet delivery targets
• Ensure all drawings and CNC programs comply with quality standards
• Maintain accurate documentation and revision control for all CAD drawings and CNC programs

Required competencies and certifications

• Diploma, Higher NITEC, or Degree in Mechanical Engineering, Precision Engineering, or related field
• Minimal experience in CNC programming
• Proficient in CAD/CAM software such as AutoCAD, SolidWorks, Metalix or similar
• Strong ability to read and interpret drawings accurately
• Good understanding of sheet metal fabrication processes
• Effective planning and coordination skills to manage production schedules

Other Information

• Working hours: 5.5 to 6 days per week
• Overtime may be required during peak production periods

Job Summary:

Delivery Driver responsible for safely and efficiently transporting goods to customers or designated locations and ensuring timely deliveries and providing excellent customer service.

Job Responsibilities:

• Operate a delivery vehicle (e.g., van, truck, car) in a safe and responsible manner.
• Adhere to traffic laws and regulations while driving and follow company policies and procedures for vehicle operation.
• Conduct routine vehicle inspections to ensure proper functioning and report any issues or maintenance needs.
• Plan the most efficient route to reach destinations on time and optimize delivery schedules.
• Load and unload goods from the vehicle, ensuring proper handling and securement of items.
• Deliver goods to customers or specified locations according to delivery schedules.
• Communicate with customers to confirm delivery details, such as delivery times and locations.
• Provide accurate and timely updates on delivery status and any delays encountered during the delivery process.
• Provide friendly and professional customer service during deliveries.
• Assist customers with loading and unloading goods as needed.
• Address customer inquiries or concerns courteously and escalate issues to management when necessary.
• Maintain accurate records of deliveries, including delivery logs, receipts, and signatures.
• Collect payments from customers as required and issue receipts for cash transactions.
• Complete delivery paperwork and reports accurately and submit them to the appropriate personnel.

Job Requirements:

• High school diploma or equivalent.
• Valid class 4 driving license with a clean driving record.
• Proven experience as a delivery driver or similar role.
• Familiarity with local roads and routes in Singapore.
• Excellent driving skills and knowledge of traffic laws and regulations.
• Strong customer service and communication skills.
• Ability to lift and carry heavy items (20kgs to 30 kgs) and perform physical tasks associated with delivery duties.
• Attention to detail and accuracy in recordkeeping.
• Reliable and punctual with a strong work ethic.

Work Location: 5 Jalan Tepong, Singapore 619325 (near Lakeside MRT)

Work Schedule: 6 days a week

Attractive Staff Benefits: Performance Bonus and Comprehensive Medical Insurance Coverage.

Job Summary: We are seeking a proactive and detail-oriented IT Developer to join our team. The ideal candidate will be responsible for designing, developing, testing, and maintaining software solutions that meet user needs and business objectives. You will work collaboratively with cross-functional teams to understand requirements and deliver high-quality applications.

Key Responsibilities:

• Participate in the full software development lifecycle, including analysis, design, implementation, testing, and deployment.
• Collaborate with team members to identify system requirements and develop efficient, scalable solutions.
• Maintain and improve the performance, reliability, and security of existing software.
• Troubleshoot and resolve software defects and issues in a timely manner.
• Contribute to code reviews, documentation, and continuous improvement efforts.
• Stay updated with industry trends and propose enhancements to current practices and tools.
• Communicate effectively with stakeholders to understand project goals and deliverables.

Qualifications:

• Bachelor’s degree in Science, Engineering, Computer Science, Information Technology, or a related field (or equivalent experience).
• Demonstrated experience in software development projects.
• Strong problem-solving skills and attention to detail.
• Ability to work independently as well as collaboratively in a team environment.
• Excellent communication and organisational skills.

• Support customer inquiries and troubleshoot complaints via various means (Emails/ Calls/ WA) in a timely manner
• Understand & explain company’s product and provide appropriate recommendations
• Provide prices and prepare quotes for customers
• Update and maintain accurate records of customer interactions / databases
• Proactively monitor customer’s orders and resolve issues before it becomes critical
• Work collaboratively with other departments to deliver customer’s request(s)
• Build, maintain good relationship with our customers and suppliers and ensure high customer satisfaction

Job Requirements:

• Excellent communication and interpersonal skills (Able to speak proficiently in different language)
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

• Attend customers email & call
• Reply price enquiry from customers
• Liaise with customers on quotation and production status
• Monitors and coordinates customer information to support sales functions
• Assists with sales coordination, pricing and sales contract administration
• Other ad-hoc duties may be assigned from time to time by management.

To provide exceptional customer service through efficient order management, effective communication, and seamless coordination across internal teams. This role ensures customer satisfaction, accuracy in order processing, and compliance with company standards, supporting overall business growth and operational excellence.

Order Management

- Manage the end-to-end order fulfilment process, from order receipt to delivery and invoicing.

- Ensure accuracy in processing customer purchase orders, sales contracts, and related documentation.

- Monitor order status proactively and keep customers updated on delivery timelines.

Customer Relationship Management

- Act as the first point of contact for customers, addressing inquiries, complaints, and service issues.

- Build strong relationships with key accounts and distributors to enhance customer satisfaction.

- Collaborate with sales and supply chain teams to align customer needs with plant capability.

Logistics & Coordination

- Coordinate with production planning, warehouse, and logistics teams to ensure on-time delivery (OTIF).

- Track shipments, resolve transport issues, and ensure all export/import documentation complies with regulatory requirements.

- Liaise with freight forwarders and third-party logistics providers when needed.

Reporting & Process Improvement

- Prepare regular reports on customer service KPIs such as OTIF, order accuracy, and complaint resolution.

- Support continuous improvement initiatives to streamline order management and enhance customer satisfaction.

- Assist in developing and implementing standard operating procedures for customer service excellence.

Education & Qualifications

- Diploma/Degree in Business, Supply Chain, or related field.

- 4 to 7 years of experience in customer service, preferably in lubricants, chemicals, or FMCG industries.

- Experience in order management, exports/imports, and documentation (e.g., LC, shipping, customs).

- Strong knowledge of ERP systems (SAP/Oracle or equivalent) and Microsoft Office.

- Excellent communication and interpersonal skills.

- Ability to work independently under pressure and manage multiple priorities.

Technical Skills

- Customer-Centric Mindset

- Problem-Solving & Escalation Handling

- Strong Organizational & Multi-tasking Skills

- Collaboration & Teamwork

- Attention to Detail & Accuracy

- Proficiency in ERP / O2C Systems