The Drafter is responsible for preparing, updating, and maintaining drawing documentation for ELV and security system projects, including CCTV, Access Control, Intercom, Smart Home, Public Address, and related systems. This role focuses primarily on drawing production and documentation support for the Sales and project teams.

Key Responsibilities

·      Prepare and update technical drawings based on Sales and Project engineer instructions and approved designs

·      Produce and maintain layout plans, shop drawings, schematic drawings, single-line diagrams, riser diagrams, and wiring diagrams

·      Ensure drawing documentation is properly organized and maintained

·      Update drawings according to revisions and consultant comments

·      Maintain drawing revision records and version control

·      Organize and maintain project drawing files and documentation

·      Ensure latest drawing revisions are properly saved and issued internally

·      Assist in preparation of submission drawings, as-built drawings, and O&M drawing documentation

·      Ensure drawing formats and documentation comply with company standards

Requirements

·      Proficient in AutoCAD

·      Knowledge of BIM/Revit will bean advantage

·      Detail-oriented and organized

·      Able to manage multiple drawing revisions and deadlines

·      Good understanding of ELV/security systems will be an advantage

Preferred Experience

·      Experience in drafting or drawing documentation for ELV, M&E, or construction projects

·      Familiar with technical drawing standards and documentation practices

• Working hour: 5.25 days 8.30am -6.30pm, Alternate Sat - 8.30am - 12.30pm.
• Work location: Queenstown
• Salary: $2400-$3000 + Incentive

Responsibilities

• Assist customer to file accident report & advise on appropriate claim option available eg: TP or OD.
• Provide clear estimation for insurance claims.
• Follow up on claim authorisation standard.
• Liaise with insurance company for motor claims.
• Monitor job progress and update customers on repair status.
• Follow up with part executive on parts availability.
• Close and invoice job once repair is done.

Requirements

• Minimum NTC2 in MVM/Automotive Technology
• Good knowledge of car components, estimation system, Autoline.
• Knowledge in Motor Claim Framework.
• With body and paint knowledge and insurance claim experience for accident claims

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

EA Personnel Name: Lian Ching Huey (Joanne)
EA Personnel No: R25130004
EA License No: 16C8004

We are seeking experienced professionals to join our team as foot reflexology and body therapy specialists. The ideal candidates will be able to provide high-quality treatments to our customers independently, without the need for supervision. Remuneration will be determined based on each candidate’s level of experience and skill set, ensuring fair recognition of expertise. Applicants with a minimum of three years of relevant experience in reflexology, massage, or body therapy are strongly encouraged to apply.

Job description: for Bartender

We are looking for a candidate who provides, manages, and develops our beverage standards, ensuring our members and their guests' satisfaction through consistently high operating standards, carrying out management shifts, and taking responsibility for the entire operation.

Responsibilities:

Take orders, prepare, and serve beverages to members and their guests.

Experienced in preparing beverages of artistic barista and creative cocktails.

Maintain workplace safety and hygiene standards

Replenish items and ensure products are within the expiry period.

Attend to members' and guests' queries and feedback to provide positive members' and guest's experiences.

Adhere to Club Standard Operating Procedures (SOPs) on all beverages to maintain the highest quality, consistent product standards.

Any other duties that might be assigned from time to time by management.

Passionate about providing efficient and friendly service standards.

Clean and hygienic in beverage handling.

Motivated to work in a fast-pace work environment.

Ability to adapt, embraces strong cultural diversity, and work in multi-ethnic teams.

Respectful team player who works cordially with peers and others.

Job Type: Full-time

Work Location: In person

JOB PURPOSE

You will be part of our community outreach team, also known as the Community Resource, Engagement and Support Team (CREST), focusing on raising public awareness of mental health conditions and dementia, early identification of at-risk individuals, providing emotional support to individuals and their caregivers, and linking individuals to relevant health and social care services where necessary. You will be placed within the Community Mental Health Department, under the Mental Health & Counselling Services Group.

KEY RESPONSIBILITIES

Case Management

• Provide case management services across assessment, systems work, case conferences, and closure, and maintain proper and up-to-date case documentation
• Attend to enquiries and provide information and referral services
• Conduct basic emotional support for clients in need

Clinical Group Work

• Plan and facilitate group interventions, including case conferences with significant others and relevant partners
• Evaluate and review group interventions to enhance programme quality and effectiveness

Outreach & Programme Planning

• Plan, coordinate, execute, and evaluate ongoing programmes and services, including outreach, on-site and online public education
• Conduct analysis, and develop and implement mental health programmes and services to address community needs and trends
• Engage key community stakeholders to coordinate and implement mental health programmes
• Coordinate with other professionals and mobilise community resources for service delivery

Evaluation & Reporting

• Monitor programme outcomes and evaluate impact through qualitative and quantitative data analysis
• Utilise findings to make data-driven recommendations for programme enhancements and future initiatives
• Maintain programme data, records, and documentation, and prepare and submit periodic reports for key stakeholders

Supervision & Volunteer Management

• Provide supervision to junior caseworkers, volunteers, and interns

Professional Practice

• Demonstrate professional practice aligned with the organisation's vision, mission, and sector best practice standards, including ethical, reflexive, and collaborative practice
• Respond to crisis situations in accordance with organisational standard operating procedures
• Identify areas for improvement in service delivery based on evidence-based practices
• Support other Care Corner programmes as required, with opportunities to be involved in organisational-level projects

QUALIFICATIONS

• Bachelor's Degree or Postgraduate Diploma in Social Work, Counselling, Psychology, Clinical Mental Health, or a related discipline from an accredited institution

REQUIREMENTS

• Preferably with at least 2 years of relevant experience in healthcare or community care settings
• Candidates without prior work experience but with relevant qualifications are welcome to apply; relevant training, internships, or practicum experience in social services, healthcare, or community-based settings will be considered
• Demonstrates interest or passion in mental health work
• Strong interpersonal and communication skills, with the ability to engage individuals from diverse backgrounds
• Willingness to learn, adapt, and work in an evolving programme environment
• Positive attitude and ability to work collaboratively as part of a team
• Ability to function effectively in a fast-paced environment
• Able to communicate effectively with diverse stakeholders (e.g. clients, caregivers, community partners)

WORK LOCATION: Toa Payoh

Please apply via Care Corner Career Portal. 

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview. If you need assistance, contact our talent acquisition team at joinus@carecorner.org.sg.

Job Overview

To embalm and prepare the deceased for their final journey.

Responsibilities and Duties

• Possess good knowledge of embalming standards
• Understand the requirements of the client and offer the most suitable embalming services
• Understand and carry out the wishes of the client with excellence
• Gather, review and act on client’s feedback on embalming services
• Keep stock of all embalming chemicals, tools and equipment
• Maintain cleanliness of Company’s vehicles, equipment and facilities
• Implement operations for service excellence
• Project a positive and professional image
• Solve problems and make decisions at operations level
• Other operational tasks as required

Requirements

• Hold an embalming certification from a recognised embalming school
• Class 3 driving license preferred
• Use essential features of a computer

Job Scope

· Managing floral order arrangements

· Maintainence for flowers: cutting, sponging, de-thorning of flowers, etc.

· Work with materials such as baskets to make hampers, gift packs, etc.

· Assist in cleaning up the working area after the end of the day

Requirements

· Will have to work overtime at times

· Hardworking and responsible

· Creative but also knowing when to adhere to customers’ requirements

· A team player but independent when there are more orders coming in

Senior Professional Engineer, recognised (internally and externally) authority in one or more technical / project areas. Provides technical or program leadership for the engineering function. Would be expected to coach employee and engage at a Senior Level in the business to provide technical / project / commercial direction in recognised area of expertise.

• Provides input into the development of engineering approaches and Operational Technology (OT) strategy, contributing to the overall delivery of the Engineering framework in project execution and operations
• Collaborates with Global Engineering / Site Engineering in project execution and achieve operational readiness
• Ensure that systems are specified and delivered in alignment with AZ’s global automation strategy.
• Manages planning, budgeting, solution development, supplier liaison and contract management etc.
• Acts as a technical advisor to senior management team members, developing appropriate engineering delivery solutions in line with the global and local business priorities and objectives
• Controls and monitors cost, capacity planning and utilisation to achieve operations within budget
• Acts as an escalation point for technical issues. Works collaboratively within the business, building effective and trusted relationships with internal and external stakeholders to support delivery of business objectives
• Develops standards at technical excellence, regulatory compliant, right first time and improving profitability
• Manages supplier performance and maintains contracts for delivery of engineering services in projects and operations
• Supports the business in communicating and enabling change within the business area
• Coaches and owns development plans of reporting automation engineers
• Owns and drives KPIs across productivity, quality, safety, schedule adherence and cost
• Creates an inclusive and collaborative culture, owns “grey areas” across functions and achieves best in class performance among different teams
• Drives Continuous Improvement mindset enabling goals in lean / cost efficient operations, environmental sustainability
• Collaborates with all stakeholders including Global IT ensuring alignment of data standards and infrastructure and enables AZ’s vision of autonomous manufacturing and smart factory technology implementation

Operations Assistant

Company Description
Presto Drycleaners Pte Ltd is one of Singapore’s leading garment care specialists with over 30 years of experience in laundry and dry-cleaning services. We combine technology, operational excellence, and customer-focused service to deliver quality garment care solutions to both consumers and businesses.

We are looking for a motivated and detail-oriented Operations Assistant to support our daily operations and customer service back-end processes. This role is suitable for someone who enjoys problem-solving, working with people, and ensuring things run smoothly behind the scenes.

Key Responsibilities

Quality Control & Garment Inspection

• Conduct daily garment inspections for defects such as stains, tears, missing buttons, fabric damage, and other abnormalities

• Record findings accurately in our internal systems

• Review garments after processing to ensure quality standards are met

• Identify and flag items requiring re-processing or special attention

• Check and follow up on garments highlighted by retail outlets

Operations & Workflow Support

• Support the day-to-day running of operational processes and garment workflows

• Monitor garment movement and ensure completed items progress through the required stages

• Identify operational issues and escalate them for resolution

• Assist in maintaining workflow efficiency and reducing operational bottlenecks

Order Coordination & Problem Solving

• Match completed orders to the correct customer records

• Investigate and resolve outstanding or missing items using internal systems and CCTV reviews

• Coordinate with outlets and operational teams to ensure timely order completion and dispatch

• Follow up on pending cases and ensure proper closure

Customer Communication & Administrative Support

• Communicate with customers via WhatsApp regarding defects, garment issues, and order updates

• Coordinate alteration requests and outlet support matters

• Support administrative tasks across customer service, operations, and finance functions

• Handle outlet requests such as stationery and operational support matters

Process Improvement & Team Support

• Assist in documenting and improving operational processes

• Support implementation of new systems and workflows

• Participate in operational projects and process improvement initiatives

Requirements

• Positive attitude and willingness to learn

• Responsible, punctual, and detail-oriented

• Comfortable using mobile applications, WhatsApp, and computer systems

• Good communication skills in English

• Able to work independently and as part of a team

• Strong problem-solving and organizational skills

• Prior operations or customer service experience is an advantage, but not required

What's In It For You

• Competitive salary with annual increment and performance bonus

• Laundry discounts and birthday vouchers

• Structured on-the-job training

• Stable working hours with no late nights

• Career progression opportunities in operations and management

• Friendly and supportive work environment

Working Hours

Monday – Saturday
8:30am – 4:30pm

Job Description:

• Advise and represent clients in a wide range of litigation matters.
• Conduct legal research, analyse case law, and prepare comprehensive legal documents.
• Negotiate settlements and agreements on behalf of clients.
• Appear in court and represent clients during legal proceedings.

Requirements:

• Candidates with 1 to 3 years of PQE are preferred.
• Qualified solicitors with no prior experience are encouraged to apply.
• Proficient in e-litigation and Microsoft Office tools.
• Ability to thrive in a fast-paced work environment.

We are looking for a motivated and service-oriented IT Specialist to provide first-level technical support and ensure smooth operation of business applications and IT systems. This role is ideal for candidates who enjoy troubleshooting, supporting users, and working with IT infrastructure.

Key Responsibilities

• Provide first-level IT support for hardware, software, printers, mobile devices, network issues, and business applications.
• Troubleshoot and resolve technical issues promptly, escalating when necessary.
• Support and maintain IT infrastructure, including systems, servers, Wi-Fi, CCTV, and IP telephony.
• Manage user accounts, access rights, and system configurations.
• Handle software installation, updates, and patching.
• Maintain IT asset inventory and respond to service requests in a timely manner.

Requirements

• ITE or Diploma in Information Technology, Computer Science, or a related field.
• Fresh graduates are welcome; 1 year of IT support or helpdesk experience is an advantage.
• Basic knowledge of hardware troubleshooting and cybersecurity practices.
• Strong problem-solving skills and ability to work independently.
• Good communication and interpersonal skills with a customer-focused mindset.

Why Join Us

• Opportunity to gain hands-on experience across diverse IT systems and technologies.
• Supportive team environment with growth potential.
• Exposure to both infrastructure and business applications support.

Responsibilities

• Supervise and manage the Events, Feedback, License Management and Patrol Officers assigned to their team. 
• Provide training program for candidates i.e. service-related training, knowledge of SOP in handling events, feedback cases, applications.
•  Deployment and Attendance Management
• Ensure quality of replies adhere to the service standards and timeline 
• Review existing workflows and suggest productivity improvements/innovative solutions  
• Consolidating monthly report using monthly performance report

Requirements

• A Degree in Venue/Events/Hospitality and Tourism Management, Mass Communications, Communications and New Media, Marketing, Business Administration or related discipline.
• Experience in events or venue management, marketing, hospitality, customer service management, call centre management or quality service management;
• Strong leadership abilities and exceptional organisational and time management skills.
• Experience in data analytics, and/organisation development preferred

Operations Crew Member (Funeral Services)

Highlights:

• Career development opportunities — pathway to Funeral Director role
• Open, friendly, and dynamic working environment
• Attractive salary commensurate with experience and skills

Job Description:

We are seeking a compassionate and reliable Operations Crew Member with a Class 3 or 4 driving license to join our dedicated team. This role plays a crucial part in supporting bereaved families and ensuring smooth, dignified funeral operations.

Key Responsibilities:

• Offer comfort and assistance to bereaved families
• Collect and transport the deceased with professionalism and care
• Support family members throughout rites, rituals (all religions), and funeral processions
• Present eulogies (all religions) to family members on the funeral day
• Assist with ash collection and other related duties
• Transport flowers, backdrops, and logistics for wake setup
• Maintain the cleanliness and readiness of company vehicles, equipment, and facilities
• Uphold service excellence and quality control standards
• Project a positive and professional image at all times
• Resolve operational challenges effectively
• Perform other operational duties as assigned

Requirements:

• Possess a valid Class 3 and/or 4 Driving License as driving of hearse is required
• Due to job nature, working during wee hours, weekends & public holidays are required
• Basic computer literacy
• Capable of safely lifting, carrying, and handling coffins weighing from 80 kg.
• Conversant in Mandarin effectively as required during Chinese funeral rituals

Job Overview

The Sales Intern will support the sales and account management team in managing client relationships, sales operations, and go-to-market initiatives across the APAC region. This role offers hands-on exposure to enterprise B2B sales in the technology and IT services industry.

Key Responsibilities

• Support Account Managers in managing and maintaining relationships with enterprise clients
• Assist in sales pipeline tracking, CRM updates, and reporting
• Conduct market research and competitor analysis to support sales strategies
• Support preparation of sales presentations, proposals, and commercial documents
• Assist in coordinating client meetings, follow-ups, and internal stakeholders
• Support go-to-market initiatives and sales campaigns across industries
• Gain exposure to contract processes, pricing models, and deal structuring
• Perform ad-hoc tasks related to sales operations and account management

Learning Outcomes

• Exposure to enterprise technology sales and IT services
• Understanding of B2B account management and client lifecycle
• Hands-on experience with sales processes, proposals, and client engagement
• Development of communication, presentation, and stakeholder management skills

Requirements

• Undergraduate or postgraduate student (Business, Information Systems, Computing, Engineering, or related disciplines preferred)
• Strong interest in B2B sales, account management, or technology consulting
• Good communication and interpersonal skills
• Analytical mindset with ability to conduct research and prepare insights
• Proficient in Microsoft PowerPoint and Excel
• Self-motivated, proactive, and willing to learn in a fast-paced environment

Internship Details

• Internship duration: (Min 6 months)
• Location: Singapore
• Allowance: (To be confirmed)
• Working arrangement: On-site (Mon to Fri 9AM to 6PM)

Job Summary

Join an established SME as an Outdoor Sales Representative for Xerox office printers and copiers. No prior experience needed; training provided. Earn high commissions and transport allowance while achieving sales targets independently.

Responsibilities

• Engage with customers to promote and sell Xerox office printers and copiers
• Build and maintain recurring customer relationships to drive repeat sales
• Manage sales activities independently to meet or exceed sales targets
• Demonstrate self-motivation and energy to pursue sales opportunities actively
• Utilize training provided to understand product features and customer needs
• Communicate effectively in English; additional proficiency in Chinese is a plus for customer engagement

Preferred competencies and qualifications

• Ability to communicate in both English and Chinese to support diverse customer interactions
• Self-driven and passionate about achieving sales goals
• Comfortable working independently in an outdoor sales environment

Other Information

• Work schedule: 5 days per week
• Benefits: 13th month bonus, high commission, transport allowance

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs. Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Conduct financial assessments and assist clients with applications for financial schemes

• Collaborate with multi-disciplinary team members to ensure access to care services & financial schemes such as SMF

• Perform Information & Referral, basic case management and basic counselling support functions

• Conduct home visit independently or joint visit with MSWs or Home Care team where necessary

• Conduct care assessment (e.g. InterRAI) for referrals from community with HNF's presence, as assigned

• Develop care plans and coordinate follow-up actions to address seniors' needs

• Work closely with healthcare or community partners to support smooth care transitions and delivery of community care services

• Support evaluation efforts for programmes and projects to ensure quality and effectiveness

• Undertake outreach and publicity efforts to boost enrolment and relevant programmes

• Support service development, departmental projects, and Centre initiatives as required

• Support the administrative functions of the department

• Attend relevant training, supervision sessions, and casework discussions for continued professional growth

• Perform any other related duties as directed by the reporting officers.

• Diploma in Social Work or equivalent

• Proficiency in English and other languages or dialects to communicate to our clients and beneficiaries

• Experience in means testing and healthcare setting is advantageous but fresh graduate may apply

Garment Tagger & Defect Checker

Job Overview:

The Garment Tagger and Defect Checker plays a crucial role in ensuring our customers’ garments are correctly tagged and inspected for any damages or defects. This position requires attention to detail and precision, as garments come in for processing. The ideal candidate will be organised, proactive, and able to work efficiently in a fast-paced environment.

Key Responsibilities:

Tagging and Identification:

• Attach barcode tags to each garment before processing.

• Follow tagging guide on position to attach tag to garment

• Log items into POS system and ensure each garment is accurately recorded by type, color and brand

Defect Inspection:

• Conduct inspection of each garment for any visible defects, including stains, tears, holes, fading, missing buttons, or other damages.

• Log any pre-existing issues, defects, or special handling requirements into POS System before processing

• Communicate to customers the pre-existing issues or defects via Whatsapp

• Seek customer permission for processing for high risk issues/defects

Work environment:

Air-conditioned Office Setting and Factory Set up 

Working Hours:

8am to 5pm (Mon - Sats)

Flexible working schedule, can go home once work is completed.

Job Description:

• Responsible for drafting and preparation of 2D and 3D presentation / design drawings to meet project requirements
• Review and checking of all drawings as per design
• Amend and update all changes according to specifications.
• Assist in site visit to ensure all drawings / design is practical
• Liaise with Consultants. Some exposure in BCA Conquas Standards will be good.
• Report to Project Manager at site.

Requirements:

• At least a Degree in Architectural Engineering or related field
• At least 5 year(s) of working experience in SINGAPORE is required for this position.
• Good with Autocad drawing and interpretation of the Architect intention.
• Proficiency in Revit and BIM preferred.
• Have track records in local projects as coordinator for the Main Contractor.

Delivery Driver (Outlet Route)

Job Responsibilities

• Collect and deliver garments between factory and retail outlets on assigned routes.

• Perform home delivery and home pickup for individual customers according to scheduled routes.

• Handle pickup and delivery for corporate customers (hotels, offices, commercial accounts), including bulk loads.

• Load, unload, and secure clean and soiled laundry safely; able to handle heavy loads.

• Scan and process all orders using POS/handheld devices during loading and delivery.
  Plan efficient delivery routes to meet service timelines for outlets, homes, and corporate clients.

• Maintain vehicle cleanliness, hygiene, and presentability at all times.

• Follow handling standards to prevent damage, loss, or mix-ups.

Job Requirements

• Class 3 Driving License (Singapore).

• Prior experience as a laundry/goods driver preferred.

• Physically fit; able to handle heavy and bulk items.

• Responsible, punctual, and detail-oriented.

• Able to start immediately or on short notice.

What’s in It for You

• Company vehicle allowed to be brought home after good performance within 5 days

• Parking and Cashcard allowance.

• Competitive allowances and benefits (laundry discounts, birthday vouchers).

• Annual leave and medical benefits.

• Stable role with a supportive team.

Working Hours

• 6 days per week

• Monday to Saturday: 8:00am – 5:00pm

Key Responsibilities

• Operations: Coordinate daily shift coverage, oversee table turnover, and streamline processes to ensure seamless service.
• Team Leadership: Recruit, train, schedule, and evaluate staff. Handle team conflicts and maintain a positive workplace culture.
• Financial & Cost Control: Monitor daily sales, manage budgets, track inventory, and optimize expenses (such as food waste and labor costs).
• Customer Experience: Greet guests, handle feedback or complaints with conflict resolution, and proactively build patron loyalty.
• Compliance: Enforce food safety standards, health regulations, and operational policies

Who We're Looking For

You have a keen eye when it comes to design and believe in the power of visuals to tell a story. Through your work, you demonstrate strong graphic design skills across both traditional and digital platforms. You don’t believe in thinking inside the box and are unafraid to come up with fresh ideas, concepts and perspectives for clients. Aside from creative skills, you also possess strong conceptual thinking and the ability to turn ideas into engaging visual content that accurately encapsulates the intended essence and message. If you think you fit the bill, write to us.

What is Required

1. Comprehend creative directions and objectives

2. Handle design from concept to final artwork

3. Design and create graphic content for eDMs, social media visuals (including gifs, video snips etc.), website graphics/visuals, and marketing collaterals

4. Proficient in Adobe Creative Suite (mainly Photoshop, Illustrator, InDesign, and Lightroom), and other visual design tools

5. Draw and illustrate well, ability to animate simple GIFS

6. Familiar with social media trends across various social media platforms

7. Some background knowledge on HTML and HTML5

8. Not critical, but advantageous:

• Experience in web or UX/UI design
• Final Cut Pro and other video editing tools
• Experience with logo design, print production
• Good eye for photography standards

A Suitable Candidate Should Also Have These Traits

1. Creative and organised

2. Able to contribute creative ideas and concepts to a project

3. Meticulous and a real eye for detail

4. Multitasking is a norm and you thrive under pressure

5. Manage timelines and ensure on-time delivery

6. Good communication skills to present and sell across ideas and concepts to clients

7. Stay up to date with social content trends and techniques

8. Enjoys working independently and as a team player

Qualifications And Background Required

A degree or diploma in digital media, graphic design, visual communication design is preferred. In-house or Agency experience in graphic design will be advantageous. Minimum of 1 to 2 years relevant experience is needed.

How To Apply

We would love to hear from you! Send us your CV, Cover letter, online portfolio, recent photograph, expected salary and date of availability to us. Salary will commensurate with experience and knowledge.

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Healthcare Informatics, and Monitoring systems.

Your opportunity

Philips Health Systems is seeking a Service Business Manager to lead APAC services from Singapore. In this strategic role, you will set the services agenda, align the service portfolio to overarching business objectives, and ensure regulatory and delivery readiness across markets. You will drive commercial and operational performance through rigorous financial oversight, advanced analytics, and continuous improvement initiatives, while building market capabilities and strengthening stakeholder partnerships. Additionally, you will lead talent and succession planning to embed a high‑performance, customer‑centric culture that secures long‑term growth and competitive advantage.

Your role:

• Leads the strategic direction of the service‑sales funnel, ensuring alignment with service portfolio strategies and broader business objectives.

• Deploys funnel health standards, performance expectations, and long‑range capability needs to support sustainable growth across markets and segments.

• Oversee and optimize service sales funnel, run health checks to identify funnel gaps by segment, stage stagnation and weak opportunities.

• Conduct pipeline reviews, analyze coverage ratios, conversion rates, aging, and velocity metrics. Identify shortfalls versus AOP targets and trigger funnel-fill initiatives and corrective actions.

• Applies advanced analytics to assess conversion drivers, segment performance, and market opportunities, shaping portfolio and go‑to‑market decisions.

• Drives a unified funnel cadence across teams, ensuring use of standardized dashboards, consistent prioritization frameworks, and timely execution of next-best actions.

• Ensure real-time CRM updates, coach opportunity owners on next-best actions and stage progression, assign action owners/dates, and track completion.

• Maintain team accountability for data hygiene, forecast accuracy, and individual funnel coverage targets.

• Supports cross-functional initiatives that enhance sales effectiveness, such as CRM optimization, data governance improvements, and opportunity qualification frameworks.

• Leads the consolidation of monthly forecasts (commit/upside), ensuring accuracy, risk visibility, and cross‑functional alignment with nance, service delivery, and commercial teams.

• Escalates systemic risks, structural deal blockers, and strategic gaps to executive leadership, enabling proactive business decision‑making.

• Ensures the service organization is fully prepared for solution and service delivery by driving readiness across processes, enablement tools, documentation, and customer‑facing materials.

• Defines end‑to‑end service enablement requirements—including tooling, process improvements, and operational KPIs—to strengthen portfolio execution.

• Champions continuous improvement initiatives that enhance service availability, operational productivity, and customer outcomes, using funnel insights to prioritize strategic interventions.

• Implements systemic improvements to increase funnel throughput, customer retention, and deal margin performance.

• Ensures full compliance with global regulatory requirements across service operations and proactively mitigates risks impacting delivery, opportunity execution, or customer satisfaction.

• Partners with cross‑functional business leaders to align service priorities, share funnel insights, and drive coordinated growth initiatives across markets.

• Strengthens external and internal stakeholder relationships to ensure service portfolio competitiveness and market readiness.

• Leads talent and succession planning for the service business, ensuring the organization has the funnel discipline, commercial capability, and performance culture needed to meet future growth aspirations.

• Coaches' leaders and opportunity owners on advanced funnel management, strategic account development, and data‑driven selling behaviours.

You're the right fit if:

• Degree-qualified (Master’s/Bachelor’s) in Health Science, Engineering, Business Administration or equivalent with 8+ years in Healthcare Customer Service Operations, Service Delivery or similar roles.

• Strong and proven people leader with multi location team management (ideally APAC), able to navigate a matrix organisation and align teams and stakeholders across a large, complex region.

• Strong commercial and financial acumen with expertise in strategic account management and value-based selling.

• Demonstrated ability to engage, influence, and build relationships with executive stakeholders.

• Deep knowledge of healthcare systems, market dynamics, cross functional selling, and market research & analysis.

• Excellent communication, presentation and analytical skills with proficiency in data analysis & interpretation.

• Track record in KPI and budget management, risk management, and driving continuous improvement.

• Experienced in change management, stakeholder management, and strategic planning to deliver sustained service and commercial outcomes.

• Proven proficiency with CRM systems and sales enablement tools, driving data led decision making and process optimisation.

• Strong negotiation and contract management skills with a track record of securing profitable, long-term agreements.

• Commitment to coaching and talent development, fostering a high performance, customer centric culture.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Overview

You will be responsible for ensuring successful project delivery, governance compliance, operational readiness, and stakeholder management.

Responsibilities

• Manage and deliver projects on time, within budget, and according to business requirements.
• Oversee operations, maintenance, and monitoring of systems.
• Ensure compliance with IT governance frameworks, including security, resilience, and regulatory requirements.
• Coordinate with auditors, and stakeholders for audits and quality management activities.
• Drive project management for complex technical initiatives involving cloud platforms, infrastructure planning, and system integration.
• Partner with Product Managers to manage operational aspects of products and support successful implementation through ongoing operations.
• Plan, coordinate, and support system, user acceptance, and security testing activities before release.
• Support the setup, configuration, and adoption of DevOps tools and environments.
• Identify, assess, and mitigate operational risks, including audit preparation, incident management, and compliance processes.
• Manage end-to-end project delivery while aligning outcomes with organizational objectives.
• Foster strong collaboration across cross-functional teams and stakeholders.

Requirements

• Degree or Diploma in Computer Science, Information Systems, Information Technology, Infocomm Technology, Computer Engineering, Electronics Engineering, or a related discipline.
• Minimum 3–5 years of Project Management experience.
• Experience participating in full software or product development lifecycles.
• Familiarity with Agile project delivery methodologies.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to engage and influence stakeholders.
• Ability to manage multiple priorities and work independently in ambiguous environments.
• Strong attention to detail with excellent follow-through and execution skills.
• Experience working with cloud platforms, infrastructure projects, and system integration initiatives.
• Familiarity with testing methodologies, release management, and operational support.

Preferred Qualifications

• Agile Project Management experience.
• Professional certifications such as CITPM, COMIT, PMP, PMI-ACP, or equivalent.
• Experience in Audit, Quality Management Systems (QMS), or Portfolio Management.
• Experience working in Government or Public Sector environments.
• Hands-on experience with Confluence, Jira, and DevOps tools.

Ideal Candidate Profile

• Strong stakeholder management and communication skills.
• Able to lead projects with minimal supervision.
• Comfortable working across business and technical teams.
• Organized, meticulous, and proactive in driving issues to closure.

Overview

We are seeking an experienced Cloudera Platform Administrator to manage, support, and maintain a large-scale Cloudera Data Platform (CDP) environment within a 24x7 banking operations setting. The ideal candidate will possess strong hands-on experience in Cloudera platform administration, Hadoop ecosystem management, Linux systems administration, cluster operations, security management, performance tuning, and production support. This role focuses on ensuring platform stability, availability, scalability, and security across Production, Disaster Recovery (DR), UAT, SIT, and Development environments.

Responsibilities
Cloudera Platform Administration

• Administer and support Cloudera Data Platform (CDP) clusters across multiple environments.
• Manage and maintain Hadoop ecosystem services including HDFS, YARN, Hive, Impala, Spark, Kafka, NiFi, ZooKeeper, Oozie, Ranger, Atlas, and Hue.
• Perform cluster provisioning, configuration, expansion, decommissioning, and lifecycle management.
• Execute Cloudera platform upgrades, patches, hotfix deployments, and version migrations.
• Monitor cluster health, resource utilization, and platform performance using Cloudera Manager and monitoring tools.
• Perform capacity planning, storage management, and infrastructure optimization.
• Manage backup, recovery, and disaster recovery procedures for the Cloudera environment.

Platform Operations (24x7 Support)

• Provide 24x7 operational support for critical banking data platforms.
• Monitor alerts, incidents, and service requests to ensure SLA compliance.
• Perform incident troubleshooting, root cause analysis (RCA), and problem management.
• Support production deployments, change management, and release activities.
• Participate in on-call support rotations and major incident management activities.
• Conduct routine health checks, preventive maintenance, and operational housekeeping activities.

Security & Governance

• Administer authentication and authorization mechanisms including LDAP, Active Directory, Kerberos, Ranger, and SSO integrations.
• Manage platform security configurations, certificates, encryption, and access controls.
• Support security audits, vulnerability remediation, compliance reviews, and regulatory requirements.
• Ensure adherence to banking security standards and governance policies.

Infrastructure & Performance Management

• Administer Linux servers supporting the Cloudera platform.
• Troubleshoot infrastructure issues involving CPU, memory, storage, networking, and distributed services.
• Optimize Hadoop and Cloudera services for performance, scalability, and high availability.
• Manage cluster resource allocation, workload balancing, and performance tuning.
• Work closely with infrastructure, database, network, and application teams to resolve platform issues.

Documentation & Continuous Improvement

• Maintain operational runbooks, technical documentation, architecture diagrams, and support procedures.
• Drive automation initiatives for monitoring, maintenance, deployment, and operational activities.
• Contribute to service improvement initiatives and operational excellence programs.

Required Skills & Experience

• 5+ years of hands-on experience administering Cloudera CDP/CDH platforms in enterprise environments.
• Strong experience managing Hadoop ecosystem components including:HDFSYARNHiveImpalaSparkKafkaNiFiZooKeeperRangerAtlasHue
• Strong experience with Cloudera administration and cluster operations.
• Proven experience performing:Cluster installation and deploymentPlatform upgrades and migrationsPatch managementCapacity planningPerformance tuningDisaster recovery support
• Strong Linux/Unix administration experience (RHEL/CentOS preferred).
• Strong knowledge of distributed systems architecture and troubleshooting.
• Experience with security administration including LDAP, Active Directory, Kerberos, TLS/SSL certificates, Ranger, and SSO integration.
• Experience supporting mission-critical production environments with strict SLA requirements.
• Strong understanding of networking concepts, storage infrastructure, and high-availability architectures.
• Experience with monitoring and observability tools.
• Strong analytical and troubleshooting skills.

Preferred Skills

• Banking or financial services industry experience.
• Experience with Cloudera Private Cloud or Cloudera Public Cloud.
• Experience with Kubernetes, OpenShift, or containerized platform deployments.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Experience with automation and scripting using Shell, Python, or Ansible.
• Familiarity with DevOps and Infrastructure-as-Code practices.
• Cloudera Certified Administrator (CCA) or equivalent certification.
• Experience supporting large-scale enterprise data platforms with 100+ node clusters.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Crisis Operations Worker is the designated case owner responsible for the end-to-end management of child protection crisis, from the point of intake and activation through to stabilisation and transition.

This role delivers timely, safety-critical interventions to Children and Young Persons (CYP) and their families who are experiencing acute or escalating risk. It requires the integration of structured professional judgement, real-time operational control, and coordinated multi-agency response to secure immediate safety and contain risk.

Due to the operational requirements of this role, when required, employees may be expected to work non-standard working hours.

Crisis Intake, Triage and Activation

• Respond and manage a crisis timely. This includes conducting urgent triage, assessing the immediacy and severity of risk, and determining the most appropriate response approach
• Activate suitable crisis interventions—such as medical review, or statutory escalation as necessary

Risk and Safety Assessment

• Conduct prompt and comprehensive crisis assessments, either on-site or remotely, to determine the immediate safety of the child, young person or vulnerable adult. This includes evaluating imminent risk, environmental risks and any history of recurrence or escalation

Immediate Safety Intervention and Stabilisation

• Develop and implement Immediate Safety Plans (ISP) to address identified risks
• Coordinate urgent interventions such as medical assessments, alternative caregiving arrangements, or protective measures where necessary
• Conduct continuous reassessment of evolving risk with timely adjustments to intervention strategies in consultation with supervisors and statutory partners to ensure that all actions remain proportionate, appropriate, and defensible

Crisis Case Ownership and Operational Execution

• Maintain full operational oversight and follow-through of all actions taken during the crisis phase. This includes sustaining real-time situational awareness, coordinating tasks across multiple stakeholders, and ensuring timely completion of agreed actions
• Identify early indicators of escalation or deterioration and respond decisively to maintain control of the situation and safeguard the child/ vulnerable adult
• Maintain clear, accurate, and timely documentation of all crisis-related activities which meet organisational and regulatory standards and are audit-ready. This includes recording risk assessments, decisions made, rationale for actions, and supervisory consultations

Inter-Agency Coordination

• Coordinate with key partners and stakeholders, including relevant government agencies, healthcare providers, schools, and community agencies to ensure smooth execution of tasks and alignment of objectives

Family Engagement

• Engage families in complex and sensitive situations with professionalism, empathy, and sound judgement and able to apply effective de-escalation and escalation strategies and uphold safety and protection standards
• Contribute to and support decisions relating to statutory intervention, medical review, and placement arrangements, ensuring that all decisions are well-reasoned and appropriately consulted

Practice Reflection and System Improvement

• Participate and engage in case reviews and critical incident debriefs.
• Contribute to organisational learning by identifying practice gaps and supporting the refinement of crisis response protocols and standard operating procedures

• Degree in Social Work, Psychology, or related discipline

Relevant Experience

• Minimum of 2 to 3 years of relevant experience in child protection, family violence, or crisis/high-risk casework
• Experience in multi-agency coordination is preferred
• Familiarity with Structured Decision Making (SDM) or similar risk assessment frameworks is advantageous

Competencies

• People-oriented and good interpersonal skills
• Effective report writing skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Able to multi-task and work in fast-paced and dynamic environmentwith strong adaptability skills
• Able to communicate effectively, manage challenging interactions, establish appropriate boundaries, and uphold safety and protection standards
• Able to work with cultural and contextual sensitivity, while balancing supportive engagement with the need to maintain clear expectations and desired outcomes
• Able to make timely, high-stakes decisions under conditions of uncertainty, with a consistent focus on safety standards
• Able to maintain professional resilience and engage in self-care practices to sustain safe and effective crisis work
• Committed and can-do attitude
• Team Player

*Only shortlisted candidates will be notified.