Total 71 Manager job vacancies

Job description

Overview:

The Marketing and Admissions Manager is responsible for recruitment and analyzing the applications of prospective students based on the school’s admission standards. He/she is also expected to answer enquires parents have regarding admissions and thus must have excelling communication skills and professionalism. He/she leads the marketing for the school collaborating with partners to promote the school through digital marketing, promotional materials and events, social media and the school website.

Key Areas of Responsibility:

• Organise and conduct school tours for prospective parents, ensuring the maintenance of high quality customer experience at all times;
• Effectively participate in initiatives to drive student recruitment and enrolment opportunities (including after-hours on evenings and weekends);
• Recruitment and analysing of prospective student applications;
• Filtering and categorisation of applications;
• Able to have a clear understanding of the school’s policies and standards in regards to admission, and follow accordingly;
• Point of contact for prospective families from enquiry to enrolment of new students;
• Record and report accurate information on the entry process of students
• Liaise and build positive relationships with various stakeholders and prospective parents of the school
• Initiative to regularly follow-up on prospective parents via email, telephone, social media and in person;
• Cascade relevant information in a timely manner to colleagues;
• Support key school orientation and recruitment events;
• Ad-hoc responsibilities as prescribed by Management
• Produce an annual marketing plan
• Collaborate with marketing partners to promote the school and coordinate the preparation of related articles and materials.
• Collaborate with digital marketing partners.
• Coordinate social media presence for the school.
• Collaborate with the Principal and Deputy Principal to produce marketing materials and collaterals.
• Ensure the school website is up to date and provides a dynamic experience for visitors.

Requirements:

• Degree with at least 8-10 years of relevant working experiences
• Experience within a customer-centric, transaction-based administration process an advantage.
• Familiar with private education and have some understanding of the local community in Singapore.
• Strong initiative to follow-up on prospective parents.
• Affinity with and interest in Education.
• Warm and friendly nature, unflappable under pressure.
• Attention to detail.
• Excellent communication and organisational skills
• Good team player.
• Computer literacy and Social Media Savvy.
• Excellent written and oral English communication skills
• Ability to understand and converse in other languages will be advantageous.

Website: https://www.invictus.edu.sg/

Job summary

Seeking a dynamic team player to lead student enrolment, admissions, and drive school marketing.

Key selling points

• Career Progression
• Diverse and Inclusive Work Environment
• Medical Insurance coverage & Dental benefits

Responsibilities

·Manage full spectrum of accounting and financial functions including statutory and Monetary Authority of Singapore reporting, month-end, quarterly and year-end closing process.

·Manage daily accounting tasks including prepare and post journal entries (accruals, prepayments, adjustments, intercompany), accounts payable/receivable and invoices processing.

·Maintain the general ledger and ensure accuracy of financial data.

·Perform month-end and year-end closing activities.

·Reconcile bank accounts, balance sheet accounts, and sub-ledgers.

·Ensure timely preparation of monthly financial and management reports, analyze and highlight variances against prior periods, budget and KPIs.

·Responsible for annual tax filing, quarterly GST returns, manage and liaison with the tax agents on tax-related matters.

·Responsible for quarterly and annual returns to MAS for asset management company.

·Responsible for cash flow planning and projection.

·Coordinate and prepare annual budget and forecast.

·Liaising with external auditor to ensure timely preparation of audited financial statements with relevant disclosures in compliance with accounting standards and other relevant legislation.

·Supervise and review the work of finance staff and outsourced providers.

Requirements

·Degree in Accounting/Finance or ACCA

·Minimum4 - 5 years of working experience, out of which at least 2 years in external audit

·Self-directed, hands-on, motivated with high degree of commitment to meeting deadlines, targets and objectives

·Strong analytical, people management, communication and organizational skills

·Good power point and excel skills

·Proficient in spoken and written English, with the ability to communicate clearly and professionally

·Collaborative team player who can build relationships cross-functionally and contribute to team’s goals

·Candidates with relevant experience in the Hospitality or REIT Industry will have an advantage

Cafe Manager

Monthly Salary: SGD 3,400 – SGD 4,000

Job Description

We are seeking a responsible and motivated Cafe Manager to oversee the daily operations of our cafe and ensure excellent customer service standards are maintained.

Key Responsibilities

* Supervise and coordinate the daily operations of the café.

* Lead, train, and support staff to maintain high performance standards.

* Ensure quality customer service and address customer feedback professionally.

* Monitor inventory levels and coordinate stock replenishment.

* Ensure compliance with food hygiene, workplace safety, and company policies.

* Assist with staff scheduling and manpower planning.

* Work closely with management to achieve operational and sales objectives.

Requirements

* Minimum 2 years of experience in food and beverage operations, hospitality, or a related field.

* Barista certification or relevant professional coffee preparation training preferred.

* Experience in coffee preparation, beverage quality control, and café operations.

* Strong leadership and team management skills.

* Good communication and interpersonal skills.

* Ability to work in a fast-paced environment.

Working Hours

* 44 hours per week, including weekends and public holidays based on operational requirements.

Are you passionate about creating exceptional dining experiences and has the talent for building lasting relationships with regular guests? If so, we have the perfect opportunity for you

We are a established restaurant specializing in premium beverages and 'East meets West' cuisine. Our restaurant is nestled in a serene location in Dempsey and the restaurant's intimate setting is a favorite for private gatherings and small-scale events.

Your Role:

• Manage daily restaurant operations with a focus on premium service and excellence.
• Cultivate strong relationships with regular guests, ensuring their preferences are consistently met.
• Coordinate and oversee private events, ensuring seamless and memorable experiences.
• Lead and motivate a dedicated team to deliver outstanding hospitality.
• Maintain the authenticity and charm of our unique venue while optimizing efficiency and quality.

What We’re Looking For:

• Proven experience in restaurant management.
• A strong understanding of customer service and personalized guest experiences.
• Exceptional leadership and organizational skills.
• Independent & Diligent.
• Passion for premium beverages and a keen eye for ambiance and fine details.
• Experience in event planning or coordination is a plus.

Why Join Us?

At our restaurant, you’ll be part of an environment that values tradition, customer connections, and exquisite hospitality. If you’re ready to take on a role that blends service, leadership and vision, we’d love to hear from you.

Apply today and be part of something truly special.
Whatsapp your resume with recent photo to 92301212, quote MCF-JZ

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms. As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As an Assistant Front Desk Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement. 
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly. 
• Offer current knowledge on all hotel products, services, policies, and emergency procedures 
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business 
• In charge of the hotel’s evening and night operation, representing the management 
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• At least 3 years of relevant experience in Front Office operations within the hospitality, leisure, retail, or customer service sectors.
• Current knowledge of workplace health, safety, and security procedures, with relevant certifications or qualifications where required by the role.
• Demonstrated ability to remain composed, organized, and effective when managing multiple priorities and working in a fast-paced environment.
• Strong interpersonal and communication skills, with the ability to engage professionally with guests, colleagues, and stakeholders.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, or equivalent office productivity software.
• Strong commitment to delivering high-quality customer service and enhancing the guest experience.
• Professional appearance and adherence to the organization's grooming and presentation standards.
• Ability to work independently as well as collaboratively within a team environment.
• A certificate, diploma, or degree in Hospitality, Business, Management, or a related field is an advantage.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
 

The Restaurant General Manager assists the Director of F&B with the management of Basilico, in line with Conrad standards, brand pillars and prescribed Hilton policies and procedures.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Restaurant General Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Assist in the operations, to ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience
• Always be present in operations during the “golden time”.
• Assist in the preparation of the department Sales and Marketing plans
• Ensure that the outlet operational budget is in line and cost are strictly controlled maximizing profitability
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Ensure guest needs and guest expectations are met by providing an efficient and professional service
• Liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation
• Ensure guest needs and guest expectations are met by providing an efficient and professional service
• Liaise with Housekeeping to ensure a consistently high standard of cleanliness, repair and maintenance and to provide a smooth flow of linen supplies, flowers and uniforms
• Liaise with the beverage department to ensure the efficient supply of beverages
• Liaise with Stewarding to ensure a high standard of cleanliness, maintenance and adequate provisions of operation equipment
• Prepare all operations report on a weekly and monthly basis
• Carry out any other responsibilities as requested as directed by Assistant Director of F&B or Director of F&B
• Liaise with the Learning & Development Department on departmental training needs
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.  

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Hotel Management, Restaurant Management, or related discipline is an advantage.
• Minimum 5–8 years of progressive F&B experience, including at least 2-3 years in a General Manager or senior restaurant management role within a full-service Italian fine dining or upscale Italian restaurant environment.
• Strong operational knowledge of authentic Italian cuisine and service standards, including menu curation, guest experience design, and traditional Italian dining culture.
• Proven experience managing end-to-end restaurant operations, including P&L accountability, cost control, budgeting, forecasting, inventory management, and supplier relations.
• Solid understanding of wine programs, with emphasis on Italian wine regions, pairing, and cellar management.
• Demonstrated ability to lead large teams, manage performance, and maintain service excellence in a high-volume, fast-paced, upscale dining environment.
• Strong leadership, communication, interpersonal, and stakeholder management skills.
• Ability to uphold and drive consistent high standards in guest experience, service execution, and operational efficiency.
• High attention to detail with a strong understanding of fine dining or premium restaurant service culture.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
 

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Company Overview

Pano Kato is a stylish restaurant, serving simple, pure Mediterranean cuisine with natural ingredients imported from Europe. The bright, airy space suits business and family dinners, offering family-friendly, gluten-free, and vegan options.

Job Summary

Manage daily outlet operations and lead front and back of house teams to deliver excellent customer service and operational efficiency at Pano Kato.

Responsibilities

• Manage daily outlet operations for both front and back of house to ensure smooth service delivery
• Oversee inventory stocking, management, and control to maintain optimal supply levels
• Train new front of house hires to uphold service standards and operational procedures
• Analyze operational data to identify areas for improvement and implement actionable suggestions
• Provide guidance and advice to junior staff to support their development and performance
• Attend to customer needs and requests, resolving issues promptly to enhance customer satisfaction
• Work effectively during weekends and public holidays to support business operations

Preferred competencies and qualifications

• Minimum 2 years of experience in the Food & Beverage industry or a strong interest in joining the F&B sector
• Demonstrated leadership and communication skills to manage teams and interact with customers

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Senior Counsellor (Charity Sector, Special Needs Focus)

We are seeking a Senior Counsellor to join a growing charity unit dedicated to supporting individuals with special needs and their families.

This role is ideal for someone who is both clinically grounded and operationally strong, with a passion for building meaningful services from the ground up.

Key Responsibilities

• Lead the setup and development of a new counselling unit within the organization
• Provide oversight and supervision of a counselling team
• Manage day-to-day operations, workflows, and service delivery standards
• Ensure effective coordination of counselling services for individuals and families
• Work closely with multidisciplinary teams to support holistic care pathways
• Drive service quality, documentation, and continuous improvement

Requirements

• Proven experience in counselling, psychotherapy, or related mental health practice
• Strong experience in setting up or developing counselling services or programmes
• Strong administrative, organizational, and management capabilities
• Ability to lead and supervise a team effectively
• Highly motivated, energetic, and committed to meaningful social impact

Nice to Have

• Experience working in charity, social service, or community-based settings
• Familiarity with special needs populations is an advantage but not required

Important Note

No prior experience in special needs is required, as the counselling team under your supervision is already trained in this area. Your role focuses on leadership, structure, and service development, supported by an experienced frontline team.

What We Offer

• Opportunity to build and shape a new counselling service from the ground up
• Meaningful work that directly supports families and vulnerable communities
• Collaborative and mission-driven environment
• Strong organizational support for innovation and service development

Location

• One Holland Village Mall

About the role

The RDM Manager is responsible for managing day-to-day research, data, and Monitoring & Evaluation projects within the RDM function. The role translates departmental plans into concrete project scopes and timelines, oversees execution, and ensures that research and data outputs are robust, timely, and usable by operations and service teams.

The role needs a curious, self-directed problem solver who can clarify ambiguous questions, independently drive projects, engage stakeholders, synthesise and organise evidence, and turn information into actionable insights.

Responsibilities

The role contributes to Mindfull’s community mental health mission by ensuring that research, evaluation, and data initiatives are well-planned, well-executed, and practically useful for decision-making.

• Manage research and evaluation projects

Plan, coordinate, and deliver research and evaluation projects (e.g. outcomes studies, programme evaluations, needs assessments), including defining scope, methodology, timelines and resource requirements.

• Ensure methodological rigour and ethical practice

Develop and/or adapt research instruments, sampling approaches and analysis plans; ensure compliance with research ethics, data privacy and organisational policies.

• Lead analysis, synthesis and insight generation

Clean, manage, and analyse quantitative and qualitative data to identify patterns, implications and recommendations, presenting evidence in reports, dashboards, and presentations that support organisational learning, programme design and decision-making.

• Support data systems and governance

Work with IT and relevant teams to improve data collection processes, data quality checks and documentation; apply agreed data standards, and identify internal policies and SOPs for data governance, research ethics, data privacy, and dissemination.

• Stakeholder engagement and influence

Facilitate discussions with Programme/Services, Comms, HR, Finance and other functions to clarify needs, surface assumptions and co-create solutions. Engage stakeholders across different functions and seniority levels, asking meaningful questions and challenging assumptions constructively where suitable.

• Process improvement and capability-building

Identify opportunities to streamline RDM workflows, templates, and reporting; contribute to data literacy and evidence-use initiatives as assigned by the Deputy Head.

• Drive project planning and delivery

Translate broad objectives into project scopes, workplans, milestones and deliverables, anticipating risks, dependencies and stakeholder needs. Proactively identify and resolve issues that may affect project progress.

Requirements:

(Skills / Knowledge / Abilities)

• 3-5 years’ relevant experience in research, data analytics, evaluation, public policy or related fields, preferably with exposure to social services, healthcare, or public sector settings.

• Strong working knowledge of research methods and/or evaluation frameworks (quantitative and/or qualitative), including hands-on experience in designing studies, managing data and conducting analyses.

• Proficient in data tools (e.g. Excel, statistical software, survey platforms, data visualisation tools) and comfortable working with both numerical and textual data.

• Demonstrated experience leading projects or workstreams independently, including planning, coordinating with multiple stakeholders and delivering outputs to agreed timelines and quality.

• Demonstrated ability to break down ambiguous problems into key questions and information gaps, synthesising information to develop recommendations and options, and communicating reasoning clearly.

• Good written and verbal communication skills, with experience preparing structured reports and presentations for stakeholders of differing levels.

• Organised, detail-oriented and adaptable, able to manage multiple concurrent projects and deadlines.

• Some experience in supervising junior staff or interns will be an advantage.

JOB OVERVIEW

The Sales Account Manager will focus on driving business growth by prospecting new customers, managing and nurturing relationships with existing clients, and closing deals to meet and exceed sales targets. This role is pivotal in expanding the customer base and ensuring customer satisfaction, while effectively collaborating with cross-functional teams to deliver seamless service and support. The Sales Account Manager will be responsible for the full sales cycle, from lead generation to final sales, ensuring all customer needs are met with urgency and accuracy.

JOB ROLES & RESPONSIBILITIES

1) Account Development and Sales Expansion

• Develop new accounts and expand customers base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.

2) Sales Strategy and Execution

• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed sales targets.

3) Sales Process Management

• Ensure the entire sales process is executed with urgency and accuracy: RFQ, quote, order processing, and fulfillment.

4) CRM and Documentation

• Accurately document and update prospecting activity and new sales opportunities in our proprietary CRM.

5) Collaboration and Coordination

• Collaborate with cross-functional teams to ensure seamless delivery of products and services.

6) Industry Awareness and Opportunity Identification

• Stay abreast of industry trends and market developments to identify growth opportunities.

7) Performance Tracking and Reporting

• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Marketing, Supply Chain, or a related field.
• Proven track record of success in B2B sales in a similar role is preferred, but not mandatory.
• Energetic, strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Willingness to travel as needed to meet business objectives (10%).

WHY JOIN US

• Fast-Growing Industry Leader: Be part of the fastest-growing global distributor in the electronics components industry.
• Career Advancement Opportunities: Gain invaluable experience and grow within a dynamic organization.
• Collaborative Environment: Work alongside a supportive team committed to excellence and innovation.
• Employee-Focused Culture: Join a workplace that values your contributions and supports your development.

The Executive Pastry Chef oversees all pastry kitchen operations, ensuring high-quality products, consistency, food safety, and profitability. They develop menus, manage staff, control costs, and maintain culinary standards.

Job Responsibilities:

• Design and develop dessert, pastry, bread, and bakery menus.
• Create seasonal and specialty pastry offerings.
• Supervise and train pastry chefs, bakers, and kitchen staff.
• Ensure consistency in product quality, presentation, and taste.
• Manage inventory, ordering, and supplier relationships.
• Control food costs, labor costs, and waste.
• Maintain food safety, sanitation, and hygiene standards.
• Schedule staff and oversee daily production.
• Collaborate with executive chefs and management on menuplanning and special events.
• Monitor kitchen equipment and coordinate maintenance when necessary.
• Stay current with industry trends and innovative pastry techniques.

Job Requirements:

• Formal culinary or pastry arts training preferred.
• Several years of professional pastry experience, including leadership roles.
• Strong knowledge of baking techniques, chocolate work, sugar work, and dessert presentation.
• Excellent leadership, communication, and organisational skills.
• Knowledge of food safety regulations and HACCP standards.
• Ability to work under pressure and manage multiple priorities.
• 5 day work week (44 hours per week)

Benefits:

• Medical insurance
• Dental coverage
• Annual performance bonus
• Strong growth and development opportunities
• 12 days Annual leave + 1 day Birthday leave

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of Burnt Ends!

• People-centered Organisational Culture
• Teamwork
• Innovative and Energetic Workplace with a Growth Mindset

JOB DESCRIPTION

We are looking for a full-time deputy manager who is disciplined and meticulous on critical matters, so that records are relevant, accurate and properly kept. In addition, the candidate should have a systems improvement and a forward looking mindset. By focusing on the bigger picture, the deputy manager builds trust in the organisation across departments so process improvements are welcomed and implemented.

Prior experience in student records management, student admissions, and internal audit will be a strong advantage. Working in EduTrust schools is not necessary but will be a plus.

Responsibilities (Registrar) include:

1. Check and process student admissions and student contracts
2. Maintain accurate student records and database
3. Administer student pass-related matters

Responsibilities (Quality Assurance) include:

1. Oversee the record keeping by department heads related to critical documents
2. Assist the Principal to organise regular departmental reviews related to compliance and continual improvement
3. Assist the Principal to identify systematic issues and streamline work processes across the organisation as part of continual improvement
4. Oversee feedback management and complaints. Administer surveys

Other Supporting Responsibilities (Programme Operations) include:

1. Provide operations support to the running of classes
2. Coordinate student services and career and industry-related events

Requirements

• Possess at least a Degree or equivalent
• At least 5 Years of working experience in the related fields
• Attributes: Disciplined, meticulous, big picture, problem solver, high ethical integrity
• Required skills: Spreadsheets and formulas, data analysis, critical thinking, writing clearly and concisely

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for an Assistant Manager, Shophouse to join our team!

Job Responsibilities

• Support the F&B Manager in overseeing daily Shophouse operations to ensure seamless service and high guest satisfaction
• Maintain strong knowledge of food, beverage, menu offerings, and service standards, including seasonal changes
• Ensure compliance with hygiene, food safety, SFSMS, and Fire & Life Safety standards at all times
• Supervise frontline service during operating hours, ensuring consistent service quality and team alignment
• Build rapport with guests, actively gather feedback, and handle guest concerns professionally and promptly
• Assist in planning and executing promotions, menu launches, and seasonal initiatives in collaboration with Culinary and F&B teams
• Monitor inventory levels, requisitions, and breakage while supporting effective cost control practices
• Support staff management including training, coaching, scheduling, and performance monitoring
• Conduct regular checks of front‑ and back‑of‑house areas to ensure cleanliness, readiness, and maintenance standards
• Assist with administrative duties, outlet reporting, SOP updates, and special projects as assigned

Job Requirements

• Diploma or Degree in Hospitality Management, Food & Beverage, or a related field
• At least 5 years of relevant Food & Beverage experience, with supervisory experience preferred
• Strong service orientation with a passion for delivering memorable guest experiences
• Good knowledge of food safety, hygiene, and operational standards
• Proven ability to lead, motivate, and work effectively with a diverse team
• Sound operational and organizational skills with attention to detail
• Ability to work flexible shifts, including weekends and public holidays
• Proficient in spoken and written English; additional languages are an advantage

Job Scope

We are looking for a Content & PR Lead who can own and drive our storytelling end-to-end — from shaping narratives to executing content across channels and securing meaningful media coverage.

This is a hands-on role for someone who can think in stories, write with clarity and empathy, and translate our work into content that resonates with both the public and the media. You will be the engine behind our content and PR efforts, working closely with the team to bring campaigns and narratives to life.

Key Responsibilities

1. Content & Social Media

• Own and manage the content calendar across social media e.g. LinkedIn and TikTok

• Plan, write, and publish content that is clear, engaging, and aligned with brand voice

• Adapt content across platforms while maintaining narrative consistency

2. Copywriting & Storytelling

• Write high-quality copy across formats:

o Social media posts and website content

o Programme materials, including EDMs, brochures and the Annual Report

• Translate sensitive topics into accessible, human-centred stories

• Ensure all content reflects care, dignity, and authenticity, especially when featuring beneficiaries and caregivers

3. PR & Media Relations

• Develop and pitch story angles to mainstream and niche media

• Work closely with leadership and programme teams to surface timely and relevant stories

• Coordinate interviews, media requests, and spokesperson preparation

4. Community Story Pipeline

•  Build and manage a pipeline of stories from:

o  Caregivers

o  Persons in recovery

o  Community partners

•  Conduct interviews with empathy and professionalism

•  Curate and shape stories for both content and media use

5. Internal and External Communications

•  Translate campaign briefs into integrated content and PR plans

•  Amplify the impact of our work internally and externally through owned channels, award submissions and public engagements

•  Ensure consistency in messaging across all touchpoints

What We’re Looking For:

Core Skills & Experience

• Strong writing and editing skills (portfolio required)

• 5 to 10 years of experience in social media content and PR/media relations

• Ability to develop and pitch compelling story angles

• Comfortable working in a hands-on, execution-focused role

Personal Attributes

• Empathetic storyteller: able to handle sensitive stories with care and respect

• Strong ownership: takes initiative and drives work independently

• Sharp judgment: knows what makes a story resonate with the public and media

• Adaptable and resourceful: able to operate in a lean, fast-moving environment and take on tasks as required

Working at Mindfull Community

You will be part of a small, mission-driven team working to support mental health and community well-being. This role requires both care and craft — the ability to tell stories responsibly while moving with pace and purpose.

How to Apply

Please submit your CV, along with 3–4 press samples (e.g. press release, press coverage) and social content samples that demonstrate your ability to tell meaningful, engaging stories.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022 to 2025) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The Head Sommelier plays a crucial role in enhancing the guest experience, ensuring that each meal becomes an unforgettable journey with perfectly paired wines.

You'll be in charge of:

• Developing a strong and continuously evolving wine program that is financially sustainable and excites patrons of the restaurant
• Implementing strategies to maximize wine sales and cost efficiencies on both the restaurant and retail channels
• Executing best-in-class wine service, keeping in mind guests' personal tastes and price preference to generate individualized wine profiles for guests
• Advising guests on wine purchases, collection building and on wine-related lifestyle topics
• Managing wine & beverage purchasing, inventory, maintenance and reporting
• Fostering strong relationships with wine suppliers to obtain high quality products and pricing

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms
Should your application progress to the next stage, we will be in contact to arrange for an interview.

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for an Assistant Manager, F&B to join our team!

Job Responsibilities

• Assist in the end-to-end execution of seasonal retail campaigns, including planning, launch, and post-campaign review
• Coordinate timelines across departments (Culinary, Pastry, Marketing, Procurement) to ensure all milestones are met
• Track campaign progress, ensuring readiness of products, marketing materials, and stock availability
• Oversee daily operations of festive retail outlets, pop-ups, and booths, ensuring smooth processes and excellent service
• Manage order processing, payment handling, and ensure accurate and timely fulfilment of retail and bulk orders
• Monitor stock levels, coordinate replenishment, and support demand forecasting to minimise wastage and stockouts
• Coordinate logistics for packing, storage, and delivery while maintaining operational efficiency
• Support achievement of seasonal sales targets across all channels (in-store, online, corporate) and identify upselling opportunities
• Track daily sales performance and provide regular updates and insights to management
• Ensure product quality and consistency through close collaboration with Culinary and Pastry teams, including quality checks on packaging and presentation
• Deliver a seamless and premium customer experience, handling enquiries, feedback, and VIP or corporate requests professionally
• Supervise festive retail staff, including temporary hires and promoters; support rostering, training, and maintain a positive, high-performing team environment
• Maintain accurate records of sales, inventory, and orders, and support reporting, budgeting, and cost tracking for festive campaigns

Job Requirements

• Minimum 4–6 years of relevant experience in retail, hospitality, or F&B operations, with exposure to seasonal or festive retail campaigns (e.g. mooncakes, hampers, holiday gifting)
• Demonstrated ability to support the execution of retail strategies that drive sales performance, enhance customer experience, and ensure smooth day-to-day operations
• Good understanding of retail fundamentals, including merchandising, inventory control, order management, and basic financial awareness (sales tracking, cost control)
• Familiarity with e-commerce platforms and omnichannel retail operations, including online order processing and coordination with delivery partners
• Proven team supervision skills, with the ability to guide frontline staff, temporary hires, and promoters during peak festive periods
• Strong organisational and coordination abilities, with experience managing multiple tasks and stakeholders across departments (e.g. Culinary, Marketing, Procurement)
• Solid problem-solving and analytical skills to monitor sales performance, identify operational gaps, and support decision-making
• Ability to work effectively in a fast-paced, high-volume environment, particularly during peak festive seasons, while maintaining attention to detail and service standards
• High level of adaptability, resilience, and hands-on approach, with a willingness to work extended hours, weekends, and public holidays as required during campaign periods
• Strong command of spoken and written English is required. Proficiency in a second language such as mandarin is an advantage as the role involves regular interaction with Chinese‑speaking customers and corporate clients, as well as coordination with business counterparts who communicate primarily in Chinese. This is necessary to ensure accurate communication, effective service delivery, and smooth execution of festive retail operations.