Job Summary:

The Operations Manager supports the Head of Home Help in executing service delivery across Home Personal Care (HPC), Medical Escort and Transport (MET) and Meals-on-Wheels (MOW). This role ensures daily operations are efficient, client-centred, compliant with regulatory standards and aligned with strategic goals. The Operations Manager coordinates logistics, develops team leads, optimizes resources and explores manpower innovation, including volunteers and micro-jobbers, to enhance service sustainability.

Principal Responsibilities and Duties:

• Oversee daily operations to ensure timely, efficient, and high-quality delivery of HPC, MET, and MOW services.

• Implement and review standard operating procedures to improve workflow efficiency, safety and service consistency.

• Mentor and develop Team Leads to strengthen operational and leadership capability.

• Explore and integrate alternative manpower models (e.g. vendors, volunteers, micro-jobbers) to expand service capacity.

• Manage operational budgets, optimise resource planning and ensure accurate funding reporting.

• Optimise the service-mix for financial sustainability.

• Strengthen service coordination across Home Help streams for holistic client support.

• Track and report service performance, client satisfaction and manpower utilization data.

• Collaborate with internal stakeholders to build core-competencies & care-delivery mechanisms that enhances TOUCH Elderly Group’s ability to deliver quality & coordinated services.

• Build relationships & alliances with external stakeholders to enhance client care, increase market share and market penetration.

• Participate in projects and undertake other ad hoc duties as assigned to support service development and organisational goals.

Essential Skills and Qualifications:

• Degree in Healthcare, Business, or a related field with 5 years of relevant operational experience, including at least 2 years in a supervisory or team leadership role.

• Strong problem-solving and decision-making skills in dynamic environments.

• Service-oriented mindset with a passion for eldercare and community services.

• Ability to lead and motivate teams towards service excellence.

• Adaptability to operational challenges and innovation-driven improvements.

• Good interpersonal and communication skills for stakeholder collaboration.

Role Summary

The Infrastructure Project Manager is responsible for end‑to‑end delivery of a large‑scale, highly critical infrastructure program spanning on‑premises, security, monitoring and ITSM platforms. The role oversees complex, multi‑phase implementation activities from design through implementation, testing, operational readiness and handover, ensuring scope, schedule, budget and quality objectives are consistently met.

Key Responsibilities

• Lead overall project planning and execution across infrastructure domains (compute, storage, network, security stack, Kubernetes platforms, monitoring, ITSM, backup and related tools) for a multi‑phase program.
• Develop and maintain the integrated project plan, including milestones across design, build, configuration, integration, testing and final handover.
• Collaborate with the Project Director to prepare concise, outcome‑focused status reports and presentations for the Project Steering Committee, highlighting key achievements, upcoming milestones, risks and required decisions.
• Drive effective internal stakeholder management across architecture, infrastructure, security, application, operations, and service management teams to align priorities, resolve issues and remove delivery roadblocks.
• Manage external stakeholders including OEMs, implementation partners, vendors and service providers to ensure deliverables, timelines, SLAs and contractual obligations are met.
• Coordinate and facilitate working sessions with multiple SMEs (e.g. network, security, platform, monitoring, ITSM, backup) to identify technical inputs, inter‑dependencies, resource needs and implementation sequencing.
• Use project management tools (e.g. Jira, Confluence, or equivalent) to manage epics, user stories, tasks, RAID logs and to provide real‑time visibility of project progress and dependencies to stakeholders.
• Establish and maintain a structured RAID (Risks, Assumptions, Issues, Dependencies) register; proactively track project risks, perform impact assessment and define/drive mitigation and contingency strategies.
• Oversee change management and release planning in coordination with operations and security teams, ensuring adherence to governance, compliance and audit requirements.
• Ensure proper documentation is produced and maintained (HLD/LLD, implementation runbooks, cutover plans, test plans, configuration baselines, operational handover documents).
• Support budget tracking, forecasting and vendor effort validation in collaboration with the Project Director and PMO.
• Ensure readiness of operations teams through training, knowledge transfer and clear definition of support models, SLAs and escalation paths before handover.

Stakeholder & Communication Focus

• Build strong relationships with internal stakeholders along with the Project Director (CIO/CTO office, infrastructure and security heads, application owners, operations leads) to ensure alignment to strategic objectives and risk appetite.
• Prepare clear, executive‑level updates and dashboards for Steering Committee meetings, focusing on scope, schedule, budget, risks, issues, and decision points.
• Act as the primary coordination point between internal teams and external vendors/OEMs, ensuring expectations, timelines and responsibilities are clearly understood and agreed.
• Facilitate resolution of cross‑team issues and conflicts, escalating promptly to the Project Director or Steering Committee when necessary.

Required Skills and Experience

• 10–15 years of proven experience managing large‑scale, mission‑critical infrastructure projects or programs in complex enterprise environments.
• Demonstrated experience managing projects that span multiple technology domains such as data center infrastructure, network and security, virtualization/hypervisors, Kubernetes or container platforms, security tooling (HSM, PAM, vulnerability management, endpoint protection, DLP), monitoring/observability (e.g. Splunk, AppDynamics) and ITSM platforms (e.g. BMC Helix, OpenText).
• Strong track record in managing a broad stakeholder landscape including internal leadership, cross‑functional technical teams and multiple external vendors and partners.
• Strong ability to develop and oversee detailed project budgets, track actual costs against forecasts, optimize resource allocation, and implement corrective actions as needed to ensure delivery remains within approved financial and resourcing constraints.
• Experienced using modern project management and workflow tools (e.g. Jira, Confluence, MS Project, or equivalent) for planning, tracking, reporting and dependency management.
• Excellent communication, facilitation and presentation skills, with the ability to distil complex technical topics into concise messages for senior stakeholders.
• Strong analytical and problem‑solving skills with a proactive, risk‑aware mindset and the ability to balance timeline, quality, and security/compliance considerations.
• Singaporean only.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering or related discipline; Master’s degree is an advantage.
• Professional project management certification is mandatory (e.g. PMP, PRINCE2 Practitioner, or equivalent).
• Additional certifications in Agile/SAFe, ITIL or cloud/infrastructure technologies will be an added advantage.

We are seeking an experienced IT Security Manager (ITSM) to lead the implementation of IT Security Strategy across on-premises and cloud environments. The ideal candidate will work closely with internal IT teams and external vendors to uphold and enhance our cybersecurity posture.

Key Responsibilities:

1. Incident Response & Security Monitoring

• Work closely with SIRO/SIRM, IT Security Officer (ITSO) and SOC to monitor, detect, and respond to threats on-premises and on cloud.
• Lead Security Incident Response (IR) and post-mortem analyses for cybersecurity incidents arising from security threat events.
• Stay current with emerging threats, vulnerabilities, and threat intelligence related to cloud platforms.
• Disseminate security advisories, threat intelligence reports, security directives, and patch recommendations promptly to the relevant stakeholders in the agencies.
• Partake in tabletop exercises, security risk management activities, audits and third-party assessments to enhance incident response readiness.

2. Security Product Management

• Monitor security events on SIEM (e.g. Splunk, Cortex, Exa beam), perform event triage and analysis.
• Perform Vulnerability Assessments (Tenable Nessus) on applications (e.g. web client/server, mobile apps), networking and computing devices (e.g. firmware, Operating System).

3. Security Governance & Compliance

• Lead and conduct periodic security reviews to ensure adherence to IT Security Policies, Standards, Controls and industry best practices.
• Recommend and implement security initiatives and enhancement based on findings from tabletop exercises (TTX) and audits.
• Monitor and ensure compliance with secure configuration standards across network, systems and endpoint (i.e. CIS Hardening) at agencies.
• Analyse Vulnerability Assessment (VA) scan results, track and report remediation status according to the stipulated timeframe.

4. Network, Systems and Endpoint Security

• Manage, configure, and optimize security tools and platforms to ensure effective integration with network and IT infrastructure.
• Manage network, system, endpoint and runtime security of on-premises and cloud environments.
• Perform regular reviews of accounts for both on-premises and on cloud systems/applications.

5. Documentation and Reporting

• Implement and update security policies, technical baselines, Standard Operating Procedures (SOPs).
• Maintain documentation of security incidents, vulnerability assessments, security checklist, security controls and policies.
• Prepare and deliver regular reports to update security performance metrics, incident trends, compliance status and risk mitigation efforts.
• Ensure timely escalation and reporting of cybersecurity incidents to management and stakeholders.

6. Collaboration and Stakeholder Management

• Provide guidance and mentor a team of IT Security Officers (ITSOs).
• Collaborate with various IT teams (e.g. Infrastructure, Applications, Project) and external vendors to implement and maintain security controls and measures.
• Act as the key liaison with stakeholders (e.g. SIRO/SIRM, IT, Application Teams) and cloud service providers to align security practices with organizational cybersecurity strategies and compliance requirements.

Requirements:

Education & Experience

• Bachelor’s degree in information security, Computer Science, or related field.
• Minimum 5 years of experience in IT Security leadership role, with preferably 1 year in Cloud Security.
• Singaporean only.

Technical Skills

• Hands-on experience with security tools (e.g. SIEM, WAF, AV, EDR, PAM, DAM).
• Deep understanding of vulnerability management, threat analysis, and incident response processes.
• Good understanding of secure network design, endpoint security, and system hardening techniques.
• Familiarity with ICT security compliance frameworks, cybersecurity standards, and risk management practices.
• Familiar with IaC security (e.g. Terraform, CloudFormation) and CI/CD security.

Certifications

• Professional certifications such as CISSP or CISM or CISA is a must.
• Cloud certifications such as CCSP, AWS Certified Security, Specialty, Azure Security Engineer Associate or equivalent would be advantageous.

Other Skills

• Strong analytical and problem-solving skills with attention to detail.
• Effective communication skills, both written and verbal, with the ability to clearly articulate security risks and recommendations.
• Ability to work independently with minimal supervision and collaboratively within a team in a dynamic and fast-paced environment.
• Proactive mindset with a continuous improvement attitude towards cybersecurity operations.

• Managing the overall design process for civil and infrastructure projects from design development to construction stage.

• Coordinate and interface with various stakeholders including civil, structural, geotechnical, and M&E consultants, as well as LTA, authorities, and contractors.

• Review and evaluate technical submissions, design drawings, and reports to ensure compliance with statutory requirements and design intent.

• Support in managing the design schedule to ensure timely delivery of all design packages according to project milestones.

• Participate in design and technical meetings, identifying and resolving design discrepancies and constructability issues.

• Ensure authority submissions are prepared accurately and submitted on time; follow through until approvals are obtained.

• Implement and monitor design quality assurance/control systems and ensure that all designs meet relevant safety, environmental, and sustainability standards.

• Assist in the evaluation of design changes, variation proposals, and value engineering opportunities.

• Any other duties that assigned by a superior.

Requirements:

• Bachelor's Degree in Civil Engineering recognized by PE Board Singapore

• Min 12 years of engineering experience and at least 8 years of experience in the design of civil and infrastructure project structures of similar scale, complexity and nature of work. Preference will be given to candidate with LTA experience.

• Strong technical understanding of civil and structural engineering design, construction methods, and sequencing.

• Proficient in AutoCAD, Revit, and other relevant design software.

• Good team player, self-motivated with strong ability to multi-task and able to handle fast-paced projects.

• Excellent interpersonal, communication, and coordination skills.

1. Have extensive experience in PSG projects involing high-rise buildings in Singapore.

2. Be responsible for the overall planning, progress and quality of the project, ensuring compliance with therequirements.

3. Be responsible for coordinating with the owner, consultants, main-contractors, and other subcontractors, as wellas attending relevant technical meetings and coordination meetings.

4. Be familiar with the regulations and requirements of Singapore's PUB and CITY GAS.

5. Be familiar with the submission and inspection procedures of government authorities such as PUB and CITY GAS.

If necessary, need to communicate and coordinate with the government authorities.

6. Be familiar with the project handover process. After the project is completed, be responsible for guiding theproject handover.

Roles & Responsibilities:

• This role reports to Project Director/Senior Project Manager.
• The Project Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Project Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

Requirements:

• Graduated from PEB recogised universities with degree in Civil Enineering .
• Coordinate with relevant parties to manage progress of the project and make sure that the schedule is kept.
• Lead team to manage project operations schedule and specifications.
• Manage operational cost to keep cost within the budget.
• Manage site documents filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards.
• Manage subcontractors' activities to ensure compliance of contract requirements.
• Monitor compliance of work with the workplace safety and health regulations.
• Monitor quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in delivery of project to meet completion date.
• Provides leadership to the peoject management and construction team.
• Supervise daily site activities.

Responsibilities

• Project manage infrastructure and buildings projects within new estate divisions
• Managing project budgets, schedule and resources
• Coordinating with team members and stakeholders as part of the design interface
• Reporting project status to management team as and when needed
• Assist in preparing development paper submissions as part of the funding approval process
• Interface and coordinate with government agencies /authority on any development issues
• Identify potential construction related issues or /and contractual disputes and provide appropriate solution, ensure a quality tender documents with all necessary requirements,
• Deliver the buildings and infrastructure on time
• Resolve technical and design issues with consultants and contractors

Requirements

• Background in Architecture, preferably 2 to 5 years of relevant working experience in developer, consultant or contractor firms.
• Is a team player with positive attitude & strong interpersonal and communication skill

Job Responsibilities and Duties

• Execute daily production control activities, including production scheduling, line balancing, and manpower planning.
• Carry out daily quality control tasks, ensuring adherence to SOPs and regulatory standards (GMP, Halal, GDP for medical devices & therapeutic products).     
• Ensure all documentation and records are properly maintained, complete, and accurate.
• Oversee housekeeping and cleaning of production equipment and facilities.
• Participate in trial production runs for new customers.Support production operations by working alongside operators and hand packers.    
• Execute maintenance activities for production equipment as needed.
• Perform other duties as assigned by management

Key Performance Indicators (KPIs)

•  Meet or exceed daily production targets, ensuring operations are timely and accurate.
•  Maintain high standards for document and record accuracy and completeness.    
•  Ensure daily upkeep of production equipment and facility cleanliness.

Job Requirements

• Strong management skills to lead the production team with a strict focus on quality and safety of materials and personnel.
• Flexibility and adaptability to handle changes in production, processes, or team dynamics.
• Able to stand long hours

• Lead and manage NPI to HVM projects, ensuring successful delivery within scope, schedule, budget, and quality requirements.

• Develop and maintain project plans, timelines, resource allocation, and risk mitigation strategies.

• Act as the primary liaison between customers, internal stakeholders, suppliers, and cross-functional teams.

• Drive cross-functional coordination across Engineering, Manufacturing, Quality, Supply Chain, and Operations to achieve project objectives.

• Monitor project performance, identify risks and issues, and implement corrective actions to ensure project success.

• Support manufacturing readiness, product ramp-up, and transition into high-volume production.

• Prepare and present project status updates, KPIs, and executive reports to management and customers.

• Ensure compliance with company policies, quality standards, customer requirements, and regulatory guidelines.

• Support the COO in tracking strategic initiatives, operational priorities, and business performance metrics.

• Coordinate cross-functional action plans, management reviews, and follow-up activities to ensure timely execution of business objectives.

• Perform other project management and operational support duties as assigned by the COO.

Job Scope:

• Supervise the construction process from start to finish, ensuring projects are completed on time, within budget, and adhere to the quality requirements.
• Assign job tasks to workers and conduct frequent inspections to evaluate work quality, adherence to specifications, and regulatory standards.
• Maintain open communication with contractors and subcontractors, facilitating smooth coordination for task completion.
• Closely track site progress, documenting all activities, including material usage and milestones achieved, while addressing any concerns as needed.
• Ensure that on-site construction works are carried out accordingly to local safety regulations and client’s requirements.
• Regularly report project status, including updates on progress, to the project manager, clients, and senior management.
• Take on additional duties or tasks as required to support project success.

Requirements:

• Diploma or degree in Construction Management, Civil Engineering, or a related field
• Relevant certifications such as CSOC, BCSS, SCW, or other recognised construction safety and management credentials
• At least 5 years of experience in a similar position within the construction industry
• Excellent communication, interpersonal, problem-solving, and leadership abilities
• Expertise in reading, interpreting, and working with construction blueprints and plans
• Solid understanding of construction operations, processes, and equipment
• Capable of working effectively under pressure and managing multiple tasks simultaneously

Job Scope:

• Supervise the construction process from start to finish, ensuring projects are completed on time, within budget, and adhere to the quality requirements.
• Assign job tasks to workers and conduct frequent inspections to evaluate work quality, adherence to specifications, and regulatory standards.
• Maintain open communication with contractors and subcontractors, facilitating smooth coordination for task completion.
• Closely track site progress, documenting all activities, including material usage and milestones achieved, while addressing any concerns as needed.
• Ensure that on-site construction works are carried out accordingly to local safety regulations and client’s requirements.
• Regularly report project status, including updates on progress, to the project manager, clients, and senior management.
• Take on additional duties or tasks as required to support project success.

Requirements:

• Diploma or degree in Construction Management, Civil Engineering, or a related field
• Relevant certifications such as CSOC, BCSS, SCW, or other recognised construction safety and management credentials
• At least 5 years of experience in a similar position within the construction industry
• Excellent communication, interpersonal, problem-solving, and leadership abilities
• Expertise in reading, interpreting, and working with construction blueprints and plans
• Solid understanding of construction operations, processes, and equipment
• Capable of working effectively under pressure and managing multiple tasks simultaneously

Project Manager

Job Scope:

Understanding the client requirements, making the costing for the project.

Prepare tender documents to submit the proposal to the client.

▪ Maintained and fostered contacts with consultants, contractors, vendors and material suppliers.

Prepare the technical bid evaluation and clarification of vendor quotations if the materials being offered are technically compiled with client standard.

Assis with the development of new electrical engineering standards and maintained and improved existing standards and guidelines.

▪ Prepare electrical-related scope documents, exhibits, budgets, specifications, schedules, and Requests for Proposal (RFPs).

▪ Produce quality electrical engineering plans, ensuring compliance with department, project

To support Project engineering with train surveillance system upgrading projects on metro station & Depot.

▪ Prepare schedule for preventive maintenance (E&I) - removals, recalibrations, reinstatements and testing.

▪ Ensures that all installation and modification work is completed with applicable procedures and HSE policies

▪Manages day-to-day operational aspects of a project and scope

▪ Supervision and Management of the project team.

▪ Able to work independently, on shift, over the weekend and rail Engr Hrs

Requirements:

Degree in Mechanical/ Electronic /Electrical Technology in Power System Engineering

Need at least 10 years of Experience as Senior Project Manager/ Snr E&I Engineer

in OIL & GAS INDUSTRIES, Marine/ Offshore Platforms, Petrochemical Industries, / MRT, Automation Industries

Fluency in communication

To fully manage procurement activities by sourcing suppliers, negotiating prices, analyzing data to solve purchasing challenges, preparing purchase orders, estimating material needs, and monitoring inventory to ensure timely availability

• Locate and evaluate sources of supply to secure competitive prices for purchasing
• Negotiate with suppliers to obtain the best bids and terms for materials
• Analyze procurement information and evaluate results to select optimal purchasing solutions and resolve issues
• Prepare, review, and process requisitions and purchase orders accurately and timely
• Estimate material quantities to forecast present and future availability needs
• Monitor inventory movement and initiate material orders to maintain adequate stock levels
• Work independently to organize procurement tasks and communicate effectively to achieve purchasing goals
• Apply initiative and critical thinking to improve procurement processes and outcomes
• Adapt to changes and new responsibilities with flexibility and diligence

Job Purpose
The Head, Group Marketing & Branding / Special Project Lead is a senior leadership role responsible for shaping and driving EYS Group's marketing and branding strategy across all markets. The incumbent will develop, plan, and execute integrated marketing and branding initiatives that elevate the EYS brand, deepen consumer engagement, and support the Group's business growth agenda. The role also leads strategic collaborations between EYS and key stakeholders including partners, government agencies, industry bodies, and institutional partners.

Job Description
1.  Marketing & Brand Strategy

•     Develop and drive the Group's overarching marketing and branding strategy, aligned with EYS's long-term vision and commercial objectives.

•     Build, protect, and evolve the EYS brand identity and positioning across all markets and consumer touchpoints.

•     Lead integrated marketing campaigns — encompassing digital, social, ATL, BTL, and experiential — to drive brand awareness, preference, and customer acquisition.

•     Translate brand strategy into actionable plans across business units and geographies, ensuring brand consistency.

2.  Campaign Planning & Execution

•     Oversee end-to-end planning and execution of major brand and marketing campaigns, product launches, and seasonal activations.

•     Collaborate closely with internal stakeholders —including product, retail, digital, and regional teams — to ensure cohesive go-to-market execution.

•     Manage marketing budgets with rigour, ensuring optimal allocation of resources and strong return on investment.

•     Track, measure, and report campaign performance using relevant KPIs; apply insights to continuously improve effectiveness.

3.  Strategic Collaborations & Partnerships

•     Identify, develop, and manage strategic collaborations and co-marketing partnerships that amplify EYS's brand and reach.

•     Build and nurture relationships with key external stakeholders including government agencies, trade associations, healthcare institutions, and co-brand partners.

•     Lead negotiations and manage partnership agreements from inception through to activation and performance review.

•     Represent EYS externally at industry forums, conferences, and stakeholder engagements as a brand ambassador.

4.  Special Projects

•     Spearhead high-priority special projects assigned by Group leadership, spanning brand transformation, market entry, digital initiatives, and cross-functional programmes.

•     Coordinate cross-departmental and cross-market project teams, ensuring milestones are met on time and within scope.

•     Provide strategic oversight and executive-level reporting on project progress and outcomes.

5.  Team Leadership & Capability Building

•     Lead, mentor, and develop a high-performing marketing and branding team across the Group.

•     Foster a culture of creativity, collaboration, and continuous improvement within the team.

•     Champion adoption of best-in-class marketing tools, data analytics, and digital capabilities across the function.

Job Requirements
•     Bachelor’s degree in Marketing, Business Administration, Communications, or a related discipline.

•     MBA or postgraduate qualification is an advantage.

•     Minimum 10 years of progressive marketing and branding experience, with at least 5 years in a senior leadership capacity.

•     Proven track record in the FMCG, Retail, or Healthcare/ Wellness industry.

•     Demonstrated experience managing multi-market or regional marketing functions.

•     Strong portfolio of successful integrated marketing campaigns and brand-building programmes.

•     Strategic thinker with the ability to translate vision into executable plans.

•     Strong commercial acumen with experience managing significant marketing budgets.

•     Excellent stakeholder management and influencing skills at senior and C-suite level.

•     Data-driven approach to decision-making; proficient in marketing analytics and performance measurement.

•     Exceptional communication, presentation, and interpersonal skills.

•     Highly organised with the ability to manage multiple priorities and projects simultaneously.

•     Proficiency in digital marketing platforms, CRM, and MarTech tools.

•     Bilingual in English and Mandarin is an advantage, given the Group’s regional presence.

About us

Since the 1930s, the way we commute, socialise and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah & Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services.

Job description
(i) own and maintain the company product roadmap, including a 6-weekexecution roadmap and the quarterly roadmap, breaking large product themes into shippable milestones and deciding what is V1, V2, or cut;
(ii) write and maintain PRDs, specs, user stories, acceptance criteria and QA criteria across HealthOS, AI RM, Smart Match, patient onboarding and evaluation flows, doctor workflows, prescription renewal journeys, retention and follow-up flows, subscription and reorder experiences, internal operations tools, marketing and growth product work, and the app and web product experience;
(iii) run the product operating rhythm — product planning, sprint priorities, blocker tracking, owner mapping, launch readiness reviews and post-launch reviews — keeping product, engineering, QA, clinical, marketing and operations aligned;
(iv) tie product work to measurable business, patient, clinical and operational outcomes;
(v) work with the Principal AI Architect and AI/ML Product Engineer to turn AI primitives into safe, testable, shippable product capabilities; and
(vi) gather and prioritise cross-functional requirements across clinical, operations, customer support, marketing and engineering.

What we’re looking for from you

• Strong knowledge of HTML, CSS, and Javascript/Typescript

• Proficiency with React for client-side development and Node.js for backend development

• Experience with relational database (e.g. PostgreSQL)

• Experience in production development of RESTful APIs

• eCommerce experience. You have experience building eCommerce platforms (e.g. customer management, transactions, order, invoicing) and have the requisite skills to meet the technical demands.

• Startup experience. You will have a huge passion for startups and fast-growing teams. You will have been part of the journey of a successful startup.

Why join Ordinary Folk?

Our mission is to revolutionise the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialised fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

• We’re one of the fastest-growing healthcare companies in Asia.
• You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
• Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
• Employee equity scheme giving you a share in the company and the work we do.
• A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia. For this role, you'll be based in our Singapore office 4 days a week, with flexibility to work remotely one day. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Contact and apply to jobs@ordinaryfolk.health

b Description & Requirements

Job Summary:

The Operations Manager is responsible for overseeing the daily operations and overall performance of multiple food service outlets. This includes ensuring high standards of food quality, service excellence, operational efficiency, and profitability. The role requires strong leadership, strategic planning, and the ability to manage and develop teams to achieve business goals.

Key Responsibilities:

• Oversee day-to-day operations across all outlets to ensure smooth and efficient service.
• Monitor and maintain food quality, hygiene, and safety standards in compliance with company policies and regulatory requirements.
• Develop and implement standard operating procedures (SOPs) to improve productivity and consistency.
• Manage inventory, purchasing, and cost control to achieve profitability targets.
• Analyze sales reports, customer feedback, and operational data to identify areas for improvement.
• Lead, train, and motivate outlet managers and staff to deliver excellent customer experiences.
• Plan manpower schedules and manage staffing needs according to business demands.
• Support new store openings, renovations, and operational projects as required.
• Collaborate with other departments (Marketing, HR, Finance, etc.) to achieve company objectives.
• Ensure compliance with company policies, licensing regulations, and food safety standards (e.g., NEA, SFA).

Job Requirements:

• Diploma or Degree in Hospitality, Business Management, or related field.
• Minimum 1–5 years of managerial experience in the food & beverage or food service industry.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Able to work in a fast-paced environment and handle multiple priorities.
• Knowledge of food safety and hygiene practices.
• Proficient in Microsoft Office and POS systems.
• Willing to travel between outlets as required.Jo

Job Summary:

The Product Manager will play a pivotal role in driving the success of our software product offerings. This position is responsible for designing, developing and managing capabilities for a specific networking software from product definition and planning through production, release and end of life. Serves as the central resource with design, process, manufacturing, test, quality and marketing as the product(s) move to production and distribution.

Essential Duties and Responsibilities:

• Leads, defines and develops features within Allied Telesis’ software products.
• Develop and maintain a comprehensive product roadmap that aligns with business objectives and market demands.
• Work closely with engineering and design teams to prioritize, define and deliver impactful product features.
• Lead the product launch process, coordinating with marketing, sales, and engineering teams to ensure successful execution.
• Conduct market research and competitive analysis to inform product positioning and identify opportunities for innovation.
• Collaborate with Sales and Marketing to drive product adoption, engagement, and revenue growth.
• Monitor product performance metrics and customer feedback to drive continuous improvement and inform future product iterations.

Requirement

• Bachelor in Electrical Engineering, Computer Science or Computer Engineering
• 5+ years experience in product management or related field.
• Proven track record for building, launching, and maintaining high-scale, successful products.
• Strong knowledge of ML models and passion for building AI focused tools.
• Experience creating and managing global product roadmaps, ensuring consistent execution of the product life cycle from concept to launch
• Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups.
• Excellent verbal and written communications skills and ability to convey a product strategy to partners and senior leaders.
• Engineering background is an advantage.

Job Scope:

• Develop and execute effective sales strategies to meet or exceed revenue targets.
• Encourage and motivate the sales team to upsell grooming services, retail products, and special promotions.
• Monitor and analyze sales performance, identifying opportunities for growth.
• Foster a customer-centric environment by ensuring all interactions prioritize exceptional service.
• Resolve customer inquiries, complaints, or issues promptly and professionally.
• Train and supervise staff to provide knowledgeable assistance regarding grooming services and products.
• Oversee inventory levels, ensuring adequate stock of grooming supplies, pet accessories, and retail products.
• Implement inventory control measures to minimize losses and optimize product turnover.
• Train, and supervise a team of sales associates, ensuring they are knowledgeable about products and services.
• Conduct regular team meetings to communicate sales targets, promotions, and new product information.
• Provide coaching and performance feedback to enhance individual and team performance.
• Ensure the shop is well-organized, clean, and adheres to health and safety regulations.
• Collaborate with grooming and administrative teams to streamline operational processes.
• Manage opening and closing procedures, including cash handling and security protocols.
• Work closely with the marketing department to implement and promote special offers, events, and loyalty programs.

Job Requirement:

• Bachelor of Degree in Marketing or a related field
• Possess working experience of marketing, customer services, or operation management.
• Familiarity with various grooming tools and techniques.
• Ability to handle and groom pets of different breeds, sizes, and temperaments.
• Passion for animals and their well-being.
• Strong negotiation and communication skills
• Analytical and problem-solving abilities
• Attention to detail and accuracy in record-keeping
• Ability to adapt to changing market conditions and organizational needs
• Willingness to stay updated on industry trends and best practices
• Ability to work collaboratively with cross-functional teams
• Effective communication and interpersonal skills
• Ensure compliance with relevant laws and regulations.
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously
• Required to work on weekend and public holidays
• Attendto emergency call beyond working hours when required
• 6 working days per week

Overview About Us

Our team is an Ecommerce Enabler who helps brands succeed across online marketplaces and social commerce channels. We’re looking for a Digital & Social Manager to operate as a multi-profile, multi-brand storyteller and content curator, blending editorial taste with business sense.

You will shape how both our internal profiles, as well as our client brands, show up across Meta, TikTok, and Xiao Hong Shu. This involves crafting narratives, visuals, and content ecosystems that build attention, community, and commercial impact.

You will also help build the team as an impact generator, incubating a new generation of local and overseas online brands, with emerging KOLs in Singapore & Malaysia.

 This role is not just about content creation. It is about curating perception, building brand worlds, and driving performance through storytelling & community building.

Key Responsibilities

• Act as brand storyteller and content curator across internal and client brand channels

• Build content calendars with both editorial intention and business performance goals

• Conceptualize and produce content across lifestyle, fashion, food, pets, wellness, and other evolving categories, etc.

• Create mobile-first content that drives growth (reach, followers, engagement) and conversion (traffic, sales, marketplace performance)

• Adapt storytelling formats per platform:

1. Meta: brand narrative, trust-building, community depth

2. TikTok: discovery-led, trend-responsive storytelling

3. Xiao Hong Shu: search-driven, aesthetic, review-style content with high purchase intent

• Build systems using agents and generative AI tools for end-end pipeline engine that can support effective ideation and creation at scale

• Develop the engagement strategy, and actively building rapport with audiences (comments, DMs, community interactions) across multiple accounts

• Collaborate with creators / KOLs to expand brand reach and credibility, and assist the brands with Live social commerce.

• Monitor performance metrics and continuously refine content strategy for growth and conversion

Requirements

• Strong visual taste with a magazine-level editorial sensibility (Please attach your personal portfolio)

• Awareness of trends across lifestyle, wellness, and digital culture

• Proven experience growing business / brand accounts 

• Familiar with tools for managing multi-brand, cross-platform content operations

• Strong understanding of content that converts (hooks, storytelling, CTAs, social commerce behaviour)

• Up to date with generative AI tools and orchestrator platforms (e.g. Claude, OpenClaw)

• Proficiency in editing tools 

• Ability to balance creative direction with performance outcomes

• Strong understanding of influencer (KOL) collaboration strategy and ecosystem management

• Diploma / Degree in Design Communications, Communications & New Media, Broadcast Media, Advertising & Integrated Marketing Communications (IMC), Film & Animation Media Arts, Product Design and/or related studies and portfolios

Bonus (really just good to have, not mission critical)

• Experience in ecommerce, marketplaces (Shopee, Lazada, TikTok Shop), or social commerce

• Understand the growth algorithm for mainstream channels (Meta, Tik Tok) and alternative communities (Sub-stack, Xiao Hong Shu, Live Streaming)

• Mult-brands Overview About Us

  Our team is an Ecommerce Enabler who helps brands succeed across online marketplaces and social commerce channels. We’re looking for a Digital & Social Manager to operate as a multi-profile, multi-brand storyteller and content curator, blending editorial taste with business sense.

  You will shape how both our internal profiles, as well as our client brands, show up across Meta, TikTok, and Xiao Hong Shu. This involves crafting narratives, visuals, and content ecosystems that build attention, community, and commercial impact.

  You will also help build the team as an impact generator, incubating a new generation of local and overseas online brands, with emerging KOLs in Singapore & Malaysia.

   This role is not just about content creation. It is about curating perception, building brand worlds, and driving performance through storytelling & community building.
  

  Key Responsibilities

  • Act as brand storyteller and content curator across internal and client brand channels

  • Build content calendars with both editorial intention and business performance goals

  • Conceptualize and produce content across lifestyle, fashion, food, pets, wellness, and other evolving categories, etc.

  • Create mobile-first content that drives growth (reach, followers, engagement) and conversion (traffic, sales, marketplace performance)

  • Adapt storytelling formats per platform:

  1. Meta: brand narrative, trust-building, community depth

  2. TikTok: discovery-led, trend-responsive storytelling

  3. Xiao Hong Shu: search-driven, aesthetic, review-style content with high purchase intent

  • Build systems using agents and generative AI tools for end-end pipeline engine that can support effective ideation and creation at scale

  • Develop the engagement strategy, and actively building rapport with audiences (comments, DMs, community interactions) across multiple accounts

  • Collaborate with creators / KOLs to expand brand reach and credibility, and assist the brands with Live social commerce.

  • Monitor performance metrics and continuously refine content strategy for growth and conversion

  Requirements

  • Strong visual taste with a magazine-level editorial sensibility (Please attach your personal portfolio)

  • Awareness of trends across lifestyle, wellness, and digital culture

  • Proven experience growing business / brand accounts 

  • Familiar with tools for managing multi-brand, cross-platform content operations

  • Strong understanding of content that converts (hooks, storytelling, CTAs, social commerce behaviour)

  • Up to date with generative AI tools and orchestrator platforms (e.g. Claude, OpenClaw)

  • Proficiency in editing tools 

  • Ability to balance creative direction with performance outcomes

  • Strong understanding of influencer (KOL) collaboration strategy and ecosystem management

  • Diploma / Degree in Design Communications, Communications & New Media, Broadcast Media, Advertising & Integrated Marketing Communications (IMC), Film & Animation Media Arts, Product Design and/or related studies and portfolios

  Bonus (really just good to have, not mission critical)

  • Experience in ecommerce, marketplaces (Shopee, Lazada, TikTok Shop), or social commerce

  • Understand the growth algorithm for mainstream channels (Meta, Tik Tok) and alternative communities (Sub-stack, Xiao Hong Shu, Live Streaming)

  • MultOverview About Us

    Our team is an Ecommerce Enabler who helps brands succeed across online marketplaces and social commerce channels. We’re looking for a Digital & Social Manager to operate as a multi-profile, multi-brand storyteller and content curator, blending editorial taste with business sense.

    You will shape how both our internal profiles, as well as our client brands, show up across Meta, TikTok, and Xiao Hong Shu. This involves crafting narratives, visuals, and content ecosystems that build attention, community, and commercial impact.

    You will also help build the team as an impact generator, incubating a new generation of local and overseas online brands, with emerging KOLs in Singapore & Malaysia.

     This role is not just about content creation. It is about curating perception, building brand worlds, and driving performance through storytelling & community building.
    

    Key Responsibilities

    • Act as brand storyteller and content curator across internal and client brand channels

    • Build content calendars with both editorial intention and business performance goals

    • Conceptualize and produce content across lifestyle, fashion, food, pets, wellness, and other evolving categories, etc.

    • Create mobile-first content that drives growth (reach, followers, engagement) and conversion (traffic, sales, marketplace performance)

    • Adapt storytelling formats per platform:

    1. Meta: brand narrative, trust-building, community depth

    2. TikTok: discovery-led, trend-responsive storytelling

    3. Xiao Hong Shu: search-driven, aesthetic, review-style content with high purchase intent

    • Build systems using agents and generative AI tools for end-end pipeline engine that can support effective ideation and creation at scale

    • Develop the engagement strategy, and actively building rapport with audiences (comments, DMs, community interactions) across multiple accounts

    • Collaborate with creators / KOLs to expand brand reach and credibility, and assist the brands with Live social commerce.

    • Monitor performance metrics and continuously refine content strategy for growth and conversion

    Requirements

    • Strong visual taste with a magazine-level editorial sensibility (Please attach your personal portfolio)

    • Awareness of trends across lifestyle, wellness, and digital culture

    • Proven experience growing business / brand accounts 

    • Familiar with tools for managing multi-brand, cross-platform content operations

    • Strong understanding of content that converts (hooks, storytelling, CTAs, social commerce behaviour)

    • Up to date with generative AI tools and orchestrator platforms (e.g. Claude, OpenClaw)

    • Proficiency in editing tools 

    • Ability to balance creative direction with performance outcomes

    • Strong understanding of influencer (KOL) collaboration strategy and ecosystem management

    • Diploma / Degree in Design Communications, Communications & New Media, Broadcast Media, Advertising & Integrated Marketing Communications (IMC), Film & Animation Media Arts, Product Design and/or related studies and portfolios

    Bonus (really just good to have, not mission critical)

    • Experience in ecommerce, marketplaces (Shopee, Lazada, TikTok Shop), or social commerce

    • Understand the growth algorithm for mainstream channels (Meta, Tik Tok) and alternative communities (Sub-stack, Xiao Hong Shu, Live Streaming)

    • MultOverview About Us

      Our team is an Ecommerce Enabler who helps brands succeed across online marketplaces and social commerce channels. We’re looking for a Digital & Social Manager to operate as a multi-profile, multi-brand storyteller and content curator, blending editorial taste with business sense.

      You will shape how both our internal profiles, as well as our client brands, show up across Meta, TikTok, and Xiao Hong Shu. This involves crafting narratives, visuals, and content ecosystems that build attention, community, and commercial impact.

      You will also help build the team as an impact generator, incubating a new generation of local and overseas online brands, with emerging KOLs in Singapore & Malaysia.

       This role is not just about content creation. It is about curating perception, building brand worlds, and driving performance through storytelling & community building.
      

      Key Responsibilities

      • Act as brand storyteller and content curator across internal and client brand channels

      • Build content calendars with both editorial intention and business performance goals

      • Conceptualize and produce content across lifestyle, fashion, food, pets, wellness, and other evolving categories, etc.

      • Create mobile-first content that drives growth (reach, followers, engagement) and conversion (traffic, sales, marketplace performance)

      • Adapt storytelling formats per platform:

      1. Meta: brand narrative, trust-building, community depth

      2. TikTok: discovery-led, trend-responsive storytelling

      3. Xiao Hong Shu: search-driven, aesthetic, review-style content with high purchase intent

      • Build systems using agents and generative AI tools for end-end pipeline engine that can support effective ideation and creation at scale

      • Develop the engagement strategy, and actively building rapport with audiences (comments, DMs, community interactions) across multiple accounts

      • Collaborate with creators / KOLs to expand brand reach and credibility, and assist the brands with Live social commerce.

      • Monitor performance metrics and continuously refine content strategy for growth and conversion

      Requirements

      • Strong visual taste with a magazine-level editorial sensibility (Please attach your personal portfolio)

      • Awareness of trends across lifestyle, wellness, and digital culture

      • Proven experience growing business / brand accounts 

      • Familiar with tools for managing multi-brand, cross-platform content operations

      • Strong understanding of content that converts (hooks, storytelling, CTAs, social commerce behaviour)

      • Up to date with generative AI tools and orchestrator platforms (e.g. Claude, OpenClaw)

      • Proficiency in editing tools 

      • Ability to balance creative direction with performance outcomes

      • Strong understanding of influencer (KOL) collaboration strategy and ecosystem management

      • Diploma / Degree in Design Communications, Communications & New Media, Broadcast Media, Advertising & Integrated Marketing Communications (IMC), Film & Animation Media Arts, Product Design and/or related studies and portfolios

      Bonus (really just good to have, not mission critical)

      • Experience in ecommerce, marketplaces (Shopee, Lazada, TikTok Shop), or social commerce

      • Understand the growth algorithm for mainstream channels (Meta, Tik Tok) and alternative communities (Sub-stack, Xiao Hong Shu, Live Streaming)

      • Mult-brand or agency experience is a strong advantage

Responsibilities:

• Explain services to the customers
• Apply pressure with the thumb and fingers to the client's feet
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas.
• Keep service records
• Enquiring about guests' medical conditions and allergies before providing services.
• Uphold hygiene standards and follow health and safety regulations

Requirements:

• Proven experience working as a Manager.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.
• Able to work on weekend and public holiday.

We are a growing music school. We are looking for Event & Teaching Manager to help to expand the company. Candidate needs to have a degree in Music Teaching. Major in either piano drum or violin.
JOB RESPONSIBILITIES
- Organise Events for students performance and road show
- Advertising and Marketing for courses
- mentoring new and young teachers
- Relief teaching.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.

• Manage staff scheduling, performance, and supervision.

• Ensure high levels of customer service and handle customer feedback.

• Monitor sales, revenue, and operational expenses.

• Coordinate with kitchen and service teams for efficient workflow.

• Maintain cleanliness, hygiene, and compliance with regulations.

• Handle inventory management and supplier coordination.

• Implement operational improvements to enhance customer experience.

Requirements

• Experience in restaurant or hospitality management.

• Strong leadership and team management skills.

• Good communication and customer service abilities.

• Ability to manage operations, staff, and service quality.

• Basic understanding of budgeting and cost control.

• Ability to work flexible hours, including weekends and holidays.

Job Summary

The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the All-Day Dining restaurant, In-Room Dining, Bar, and Nursing Home foodservice operations, including IDDSI-compliant meal services.

This role focuses on operational execution, team supervision, compliance with food safety and healthcare standards, and delivering consistent, high-quality dining experiences across all service areas.

Key Responsibilities

Operations & Service Execution

• Assist in managing the daily operations of All-Day Dining, In-Room Dining, Bar, and Nursing Home foodservice.
• Supervise service teams during shifts to ensure smooth operations and adherence to service standards.
• Coordinate with kitchen and support teams to ensure timely, accurate, and consistent service delivery.
• Support manpower planning, duty roster preparation, and shift deployment.

IDDSI & Nursing Home Meal Services

• Support the implementation and compliance of IDDSI standards within nursing home foodservice.
• Ensure proper handling, labelling, and service of texture-modified diets in accordance with residents’ dietary requirements.
• Work closely with nursing staff, dietitians, and kitchen teams to ensure accurate and safe meal delivery.
• Monitor meal service to minimize errors and ensure resident safety.

Guest & Resident Experience

• Uphold high service standards across restaurant, bar, and in-room dining operations.
• Deliver respectful, patient, and empathetic service to nursing home residents.
• Address guest and resident feedback promptly and escalate issues where necessary.

Team Supervision & Training

• Supervise, guide, and motivate service staff during daily operations.
• Assist in training staff on service standards, IDDSI awareness, food safety, and hygiene practices.
• Ensure compliance with SOPs, operational guidelines, and company standards.

Compliance, Safety & Hygiene

• Enforce food safety, hygiene, and workplace safety standards across all operations.
• Ensure proper sanitation and safe handling of food, equipment, and service areas.
• Assist in maintaining documentation for audits, inspections, and internal compliance checks.

Administrative & Reporting Support

• Support the Restaurant Manager in preparing daily reports, operational checklists, and inventory monitoring.
• Assist in cost control initiatives, including waste reduction and labour efficiency.
• Act as Duty Manager when required.

Job Requirements

• Diploma or Degree in Hospitality, Food & Beverage Management, or a related field.
• Minimum 3–5 years of relevant experience in restaurant or hospitality operations, with at least 1–2 years in a supervisory role.
• Experience in healthcare, nursing home, or IDDSI-compliant foodservice will be an added advantage.
• Good understanding of food safety, hygiene standards (e.g., HACCP), and workplace safety practices.
• Strong leadership, team supervision, and interpersonal skills.
• Ability to work in a fast-paced, multi-service environment (restaurant, bar, in-room dining, and healthcare setting).
• Good communication skills, with the ability to interact effectively with guests, residents, and cross-functional teams.
• Service-oriented mindset with a patient, empathetic, and professional approach when dealing with elderly residents.
• Able to work shifts, weekends, and public holidays as required.

Job Summary:

The Product Manager will play a pivotal role in driving the success of our software product offerings. This position is responsible for designing, developing and managing capabilities for a specific networking software from product definition and planning through production, release and end of life. Serves as the central resource with design, process, manufacturing, test, quality and marketing as the product(s) move to production and distribution.

Essential Duties and Responsibilities:

• Leads, defines and develops features within Allied Telesis’ software products.
• Develop and maintain a comprehensive product roadmap that aligns with business objectives and market demands.
• Work closely with engineering and design teams to prioritize, define and deliver impactful product features.
• Lead the product launch process, coordinating with marketing, sales, and engineering teams to ensure successful execution.
• Conduct market research and competitive analysis to inform product positioning and identify opportunities for innovation.
• Collaborate with Sales and Marketing to drive product adoption, engagement, and revenue growth.
• Monitor product performance metrics and customer feedback to drive continuous improvement and inform future product iterations.

Requirement

• Bachelor in Electrical Engineering, Computer Science or Computer Engineering
• 5+ years experience in product management or related field.
• Proven track record for building, launching, and maintaining high-scale, successful products.
• Strong knowledge of ML models and passion for building AI focused tools.
• Experience creating and managing global product roadmaps, ensuring consistent execution of the product life cycle from concept to launch
• Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups.
• Excellent verbal and written communications skills and ability to convey a product strategy to partners and senior leaders.
• Engineering background is an advantage.

Job Responsibilities:

1. Obey the rules and disciplines of the hotel and the restaurant.Under the leadership of the general manager, strive to do their own work well.

2. Responsible for the overall work of the production department, organizing and directing the cooking                     work.Do a good job of labor allocation, do have a comprehensive understanding of subordinates, close contact with each chef, reasonable arrangement of technical positions of each chef.

3. Take the initiative to listen to the opinions of guests, keep in touch with the service department and other departments, and constantly improve and improve the quality of food in the production department.

4. Be familiar with and master all the supplies, supervise the purchasing plan of the supplies, and the custody of various supplies to prevent the deterioration of raw materials.

5, control the food cost, reasonable use of all kinds of raw materials, reduce waste, do everything.

6, pay attention to the quality of food, often check the specifications, fast supply, do in an orderly way, urgent customer urgent.

7, do a good job in the management and technical training of chefs to maintain the characteristics and flavor of local             dishes.Be familiar with various varieties and new dishes, increase the variety of designs and colors, and create the characteristic food and flavor of the hotel.

8. Do a good job of food, utensils and kitchen workers' personal hygiene, as well as living appearance and style.

9. Coordinated the front and rear fields, and listened to the feedback of guests with an open mind.

58 RECRUITMENT PTE. LTD. 19C9772 67026282