Total 504 Manager job vacancies

Business Development Manager

• Office Location: Joo Seng Road, Singapore
• Working Hours: Mon – Fri 8.30am – 5.30pm,
• Monthly Salary: Basic up to $7000 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a well‑established organization with a growing presence in both local and international markets. Recognized for the company’s commitment to innovation, quality, and reliability, the company delivers effective solutions across diverse industries and continue to build trusted partnerships worldwide.

Responsibility

• Oversee product lifecycle during the commercialization phase and contribute to the overall product roadmap.
• Develop product forecasts and track financial performance to ensure business objectives are met.
• Executemarket introduction plans and manage product performance at the individual product level.
• Establish and refine operative pricing guidelines, including defining Volume Purchase Agreement (VPA) pricing structures and limits.
• Support Product Marketing initiatives by contributing to product strategy development and Bluebook preparation.

Requirement

• Minimum degree in Electronic, Electrical Engineering, Industrial Engineering or similar
• Minimum 5 years of relevant professional working experience.
• Experience in cables or sealants application is considered an advantage.
• Proven successes and experience in leading complex pricing negotiations with lead or focus customers
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Description

• Manage daily operations of the beauty salon
• Supervise staff and arrange work schedules
• Ensure good customer service and handle customer feedback
• Monitor stock and place orders for supplies
• Assist in sales, promotions, and reporting
• Ensure cleanliness, hygiene, and safety standards are met

Job Requirements

• Relevant experience in beauty salon or service industry
• Experience in supervising staff preferred
• Good communication and customer service skills
• Able to work independently
• Willing to work weekends or public holidays

Operation Manager (Bereavement Service)

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $5500 + Variable Bonus (VB)

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Lead daily operations by conducting morning briefings, coordinating with Team Leaders, and ensuring smooth execution of funeral service activities.

• Manage service scheduling and operational reporting, including preparing monthly standby and shift rosters and providing budget updates to the Finance Department.

• Monitor service quality and client feedback, addressing concerns from families and internal teams while ensuring services are conducted in accordance with required rituals, customs, and company standards.

• Improve operational processes and documentation by reviewing SOPs, templates, forms, and workflow systems in collaboration with Team Leaders.

• Support HR and staff welfare initiatives, including managing leave approvals, overtime, recruitment support, and maintaining staff morale and well-being.

• Ensure compliance with company policies and oversee compensation matters while carrying out additional operational duties as required.

Requirements

• At least 5 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Assistant Operation Manager (Bereavement Service)

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $4500 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Lead daily operations by conducting morning briefings, coordinating with Team Leaders, and ensuring smooth execution of funeral service activities.

• Manage service scheduling and operational reporting, including preparing monthly standby and shift rosters and providing budget updates to the Finance Department.

• Monitor service quality and client feedback, addressing concerns from families and internal teams while ensuring services are conducted in accordance with required rituals, customs, and company standards.

• Improve operational processes and documentation by reviewing SOPs, templates, forms, and workflow systems in collaboration with Team Leaders.

• Support HR and staff welfare initiatives, including managing leave approvals, overtime, recruitment support, and maintaining staff morale and well-being.

• Ensure compliance with company policies and oversee compensation matters while carrying out additional operational duties as required.

Requirements

• At least 2-4 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsell clients on products and services.
• Lead a team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping are practiced and always maintained.
• Any other tasks as assigned by the Management.
• Conferring with clients to determine their hairdressing needs, preferences, and specifications.
• Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.
• Cutting, trimming, and shaping clients' hair as well as wigs, hair extensions, hairpieces, and toupees based on clients’ preferences and specifications.
• Shampooing, conditioning, and drying clients’ hair.
• Using various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.
• Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.
• Operate the cash register to process client payments when necessary.

Requirements:

- Relevant experience is needed

- The ability to stand for extended periods.

- The ability to work under pressure.

- The ability to follow instructions.

-Excellent organizational and time management skills.

-Effective communication skills.

- Exceptional customer service skills.

-Patient and detail-oriented.

-Able to work on weekend and public holiday

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

WE ARE HIRING!!!

Beauty Manager

SALARY : $3000 - $6000

Job Scope:
- Team management

- Consultant experience needed for managerial roles otherwise beauty industry experience

- Excellent customer service and communication to handle customer enquiries

- Provide professional consultation & advice customers on suitable beauty products & treatments

- Professional appearance and a positive attitude

- Other ad-hoc duties instructed by the manager

Requirement:

- Minimum 2 years of relevant experience.

- Able to communicate in English & Chinese to maintain good after-sales relationship with clients.

Sales Manager - Service Providers, SEA (Telco, VoIP, Network)

Reporting to the Regional Director, the Sales Manager willbe responsible for the day-to-day operation of the company’s Service Providerssales in South East Asia, strategic planning and positioning, marketdevelopment, and driving multi-channel product sales in a high growthenvironment.

Responsibilities:

·      Assisting the Regional Director to achievebusiness goals and sales targets for the Service Providers market

·      Overall operations management for therecruiting, developing, and managing Service Providers to drive increasedrevenue

·      Researching, monitoring and communicating thecompetitive market landscape to Sales and Management teams

·      Providing support for new product introductionsand sales initiatives

·      Develop and drive business strategies specificto the region

Qualifications:

·      Bachelor’s degree

·      10+ years of sales experience with 5 years salesmanagement responsibility for Service Provider market development

·      Prior experience selling networking,telecommunications, and/or VOIP products and solutions to Service Providers

·      Established C-level and senior level contactswith key players in the marketplace

·      Excellent written and verbal communicationsskills

·      Advanced negotiation and sales skills

·      Ability to multi-task and work in a fast-pacedenvironment

·      Results-focused, team-oriented individual with asolid work ethic

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

CompanyOverview

GoodwillEntertainment Holding Limited is a Singapore Exchange (SGX) listed entertainment group dedicated to developing diversified entertainment and social experience platforms.

The Group focuses on Multi-Entertainment Concepts, integrating family entertainment, liveperformances, nightlife entertainment, and F&B businesses to deliverinnovative and engaging entertainment experiences.

Currently, the Group operates 12 HaveFun Family Karaoke outlets across Singapore, and continues to expand its entertainment and dining portfolio, including:

• HaveFun LiveShow

• Club Fate

• Yakitori

• Bloom &Boom

• Sticks& Stones

• Central Kitchen Facility

By integrating multiple entertainment and dining concepts, the Group aims tocreate a comprehensive platform combining entertainment, social interaction,and lifestyle experiences.

Job Summary

We are looking for an experienced Outlet Manager who can take ownership of both operations and business performance of an outlet.

This role is not limited to supervising daily operations. The Outlet Manager is expected to lead the team, drive business performance, execute outlet-level marketing initiatives, and maintain stable store operations.

The ideal candidate is a hands-on operator with business awareness, capable of managing the outlet independently on a day-to-day basis while continuously improving outlet performance within the Group’s operational framework.

This role is suitable for managers who are comfortable taking ownership of results, rather than relying solely on on-site supervision.

Key Responsibilities

Business Performance & Results

• Take ownership of outlet business performance including revenue, profitability, andoperational stability.

• Monitor key performance indicators and implement actions to improve business results.

• Identify operational issues and implement corrective measures when necessary.

Marketing & Customer Growth

• Plan and execute outlet-level marketing initiatives aligned with HQ strategy.

• Drive customer engagement, repeat visits, and local promotional activities.

• Support customer relationship development and customer retention initiatives.

Team Leadership & Staff Development

• Lead, supervise, and motivate outlet staff to maintain operational standards.

• Develop and train team members to maintain consistent service quality.

• Support the development of supervisors or assistant managers within the team.

Outlet Operations Management

• Ensure smooth day-to-day operations and maintain service standards.

• Manage staffing, scheduling, and labour productivity effectively.

• Maintain outlet environment, safety standards, and customer experience.

Data Awareness & Reporting

• Prepare and submit operational reports including monthly performance reports.

• Monitor business trends and explain performance fluctuations when necessary.

• Use operational data to support decision-making and performance improvement.

Compliance& Operational Standards

• Ensure compliance with company operational policies and regulatory requirements.

• Maintain safety, hygiene, and operational standards at all times.

Requirements

• Minimum 3–5years of experience in outlet or store management, preferably in entertainment, hospitality, F&B, nightlife, or retail environments.

• Proven ability to manage outlet operations and deliver business performance results.

• Experience executing outlet-level marketing or promotional initiatives.

• Strong leadership skills with the ability to manage and develop teams.

• Comfortable working with operational data and performance reporting.

• Strong problem-solving and decision-making abilities.

• Ability to work in a fast-paced entertainment or service environment.

Ideal Candidate Profile

We are looking for managers who:

• Take ownership of outlet performance, not just daily supervision.

• Are comfortable making operational and business decisions.

• Can lead teams and maintain stable store operations.

• Are proactive in improving outlet performance and customer experience.

Job Description

The OSAT Account Manager is responsible for the end‑to‑end operational management of OSAT partners for assembly and test activities.
The role ensures stable execution, delivery reliability, quality performance, and capacity availability across all assigned AESS semiconductor programs.

The OSAT Account Manager acts as the single operational interface to OSATs, while commercial negotiations and contracting are led by Purchasing.

This position owns purchase order execution, supplier performance steering, and cross‑functional alignment to secure smooth backend operations.

Key Responsibilities

1. OSAT Operational Account Ownership

• Own the day‑to‑day operational relationship with assigned OSAT partners.
• Act as the primary interface for execution, delivery, capacity, and issue resolution.
• Coordinate OSAT activities across multiple programs, packages, and sites.
• Lead regular operational reviews focusing on delivery, yield, quality, and risks.

2. Purchase Order & Demand Execution

• Create, manage, and release purchase orders (POs) in alignment with demand forecasts and program needs.
• Ensure PO correctness regarding volumes, dates, sites, and part numbers.
• Monitor PO fulfillment, backlog, and shipment status.
• Coordinate changes to POs (schedule, volume, site) in alignment with Program Management and Supply Chain.

3. Delivery, Capacity & Ramp‑Up Management

• Ensure on‑time delivery and sufficient OSAT capacity for prototypes, ramps, and volume production.
• Coordinate capacity planning, ramp‑ups, and peak volume scenarios.
• Identify potential capacity bottlenecks early and initiate mitigation actions.
• Support site transfers, dual sourcing, and contingency plans where required.

4. Supplier Performance & KPI Steering

• Monitor and steer OSAT operational KPIs, e.g.:

- On‑time delivery (OTD)
- Yield and scrap
- Cycle time and turnaround time
- Test stability and fallout trends

• Drive corrective actions together with OSAT operations and engineering teams.

• Escalate performance issues internally and externally in a structured manner.

5. Quality & Change Interface

• Work closely with Supplier Quality Management (SQM) on audits, qualifications, deviations, and 8D activities.
• Ensure proper execution of change management (process, material, site changes).
• Support automotive and industrial compliance requirements
  (e.g. IATF 16949, AEC‑Q, customer‑specific standards).

6. Cross‑Functional Coordination

• Interface closely with Program Managers (PM), Technical Project Managers (TPM), Operations, Logistics, and Quality.
• Support package and test decisions from an execution, risk, and capacity perspective.
• Ensure alignment between customer demand, internal planning, and OSAT execution.

7. Interface to Purchasing

• Act as the operational counterpart to Purchasing for OSAT topics.
• Provide input for price discussions, cost transparency, and supplier assessments (without leading negotiations).
• Support implementation of negotiated agreements into operational execution and PO processes.

Qualifications

• Degree in Engineering, Industrial Engineering, Supply Chain, or Business Administration, or comparable.
• 5+ years experience in semiconductor backend operations, OSAT management, or supplier operations.
• Solid understanding of assembly & test processes, automotive/industrial requirements, and production flows.
• Experience with PO management and operational supplier control.
• Experience in a fabless semiconductor or automotive environment is a strong advantage.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Company Overview

Goodwill Entertainment Holding Limited is a Singapore Exchange (SGX) listed entertainment group dedicated to developing diversified entertainment and social experience platforms.

The Group focuses on Multi-Entertainment Concepts, integrating family entertainment, live performances, nightlife entertainment, and F&B businesses to deliver innovative and engaging entertainment experiences.

Currently, the Group operates 12 HaveFun Family Karaoke outlets across Singapore, and continues to expand its entertainment and dining portfolio, including:

• HaveFun LiveShow

• Club Fate

• Yakitori

• Bloom & Boom

• Sticks & Stones

• Central Kitchen Facility

By integrating multiple entertainment and dining concepts, the Group aims to create a comprehensive platform combining entertainment, social interaction, and lifestyle experiences.

Job Summary

We are looking for an experienced Outlet Manager who can take ownership of both operations and business performance of an outlet.

This role is not limited to supervising daily operations. The Outlet Manager is expected to lead the team, drive business performance, execute outlet-level marketing initiatives, and maintain stable store operations.

The ideal candidate is a hands-on operator with business awareness, capable of managing the outlet independently on a day-to-day basis while continuously improving outlet performance within the Group’s operational framework.

This role is suitable for managers who are comfortable taking ownership of results, rather than relying solely on on-site supervision.

Key Responsibilities

Business Performance & Results

• Take ownership of outlet business performance including revenue, profitability, and operational stability.

• Monitor key performance indicators and implement actions to improve business results.

• Identify operational issues and implement corrective measures when necessary.

Marketing & Customer Growth

• Plan and execute outlet-level marketing initiatives aligned with HQ strategy.

• Drive customer engagement, repeat visits, and local promotional activities.

• Support customer relationship development and customer retention initiatives.

Team Leadership & Staff Development

• Lead, supervise, and motivate outlet staff to maintain operational standards.

• Develop and train team members to maintain consistent service quality.

• Support the development of supervisors or assistant managers within the team.

Outlet Operations Management

• Ensure smooth day-to-day operations and maintain service standards.

• Manage staffing, scheduling, and labour productivity effectively.

• Maintain outlet environment, safety standards, and customer experience.

Data Awareness & Reporting

• Prepare and submit operational reports including monthly performance reports.

• Monitor business trends and explain performance fluctuations when necessary.

• Use operational data to support decision-making and performance improvement.

Compliance & Operational Standards

• Ensure compliance with company operational policies and regulatory requirements.

• Maintain safety, hygiene, and operational standards at all times.

Requirements

• Minimum 3–5 years of experience in outlet or store management, preferably in entertainment, hospitality, F&B, nightlife, or retail environments.

• Proven ability to manage outlet operations and deliver business performance results.

• Experience executing outlet-level marketing or promotional initiatives.

• Strong leadership skills with the ability to manage and develop teams.

• Comfortable working with operational data and performance reporting.

• Strong problem-solving and decision-making abilities.

• Ability to work in a fast-paced entertainment or service environment.

Ideal Candidate Profile

We are looking for managers who:

• Take ownership of outlet performance, not just daily supervision.

• Are comfortable making operational and business decisions.

• Can lead teams and maintain stable store operations.

• Are proactive in improving outlet performance and customer experience.

Job description

About Print Lab Group – A Member of the F&N Group

Print Lab Group is Singapore’s largest one-stop print agency, trusted by top brands and MNCs for high-quality print solutions. We lead in Large Format, Offset Printing, MICE Fabrications, and Sustainable Packaging (Green Lab), serving regional clients with excellent service, cutting-edge print technology and craftsmanship.

Green Lab

Green Lab, the sustainability arm of Print Lab Group, a member of F&N’s Times Publishing Group, is South-East Asia’s first one-stop eco-packaging solution. Our 200,000 sq. ft. Tuas facility integrates manufacturing and printing, delivering cost-effective, high-quality, eco-friendly products. We help businesses go green without compromising on quality.

You’ll be part of a forward-thinking team, shaping the future of print and sustainability. If you’re looking to push boundaries, drive meaningful impact, and be at the forefront of industry transformation, this is your opportunity to do the most exciting work of your career.

Who We’re Looking For

We are looking for a results-driven sales professional passionate about sustainable packaging, print advertising & event exhibition industry. If you excel at building relationships, uncovering opportunities, and driving growth, we want you on our team. Are you up for the challenge?

What You'll Be Doing:

Opportunity to do Across all product verticals of Large format, Offset, Exhibition & events, Sustainable packaging print in SG largest agency

• Prospecting - Proactively identify, engage, and secure new business opportunities to expand our client base and drive revenue growth.
• Account management – Collaborating project team to ensure seamless execution and timely delivery of client projects.
• Client relationship growth – Foster strong client relationships by providing excellent service while identifying opportunities for upselling and cross-selling across various product verticals.

The Must have:

• Hunger and drive to hit and exceed every month’s KPI target.
• Pleasant disposition, client-centric and an excellent communicator.
• Project management skillsets. Able to manage different stakeholders within the projects & sales operations and prioritise the requirements effectively.
• Proficiency in MS Office – Ability to handle day-to-day administrative tasks.
• Common sense & positive attitude – We value logical thinking and a positive mindset over experience.

The Good to have:

• 1-2 years of proven sales experience or relevant work experience (preferably in the Print & Packaging industry)
• Environmental sustainability knowledge – A keen interest or experience in sustainable practices within the industry is highly advantageous.
• MICE Industry Insight – Experience or interest in the events sector (meetings, incentives, conferences, exhibitions) is a plus.
• Fluency in both English and Mandarin (to handle negotiations and inquiries with Chinese-speaking vendors).

Why Join Us?

• Young and energetic environment with innovative leaders and peers.
• Competitive compensation structure with industry’s highest commission payout – No Cap
• Mentorship in a hyper-growth startup environment. Fast-track your growth in a company that combines the agility of an SME with the stability of an MNC-backed group.

Ready to take the next step in your sales career?

• If you’re hungry, smart, persistent, and a team player, we want to hear from you! This is a fantastic opportunity to grow your career, make an impact, and be part of an innovative team. Apply today and start your journey with Print Lab Group!

Key Responsibilities

Operations & Administrative Management

• Ensure full compliance with MSF statutory requirements, including the submission of '6-monthly Returns,' SCFA Subsidy renewals, and bi-annual fire drills.
• Monitor fee collections, manage the centre’s budget, and ensure resource maximization.
• Oversee manpower deployment, maintain SOPs, manage inventory, and supervise food catering quality.

Programme & Project Management

• Design and lead engaging holiday programmes, character development workshops, and enrichment activities.

Staff Development & Leadership

• Provide on-the-job training, coaching, and mentorship to programme staff.
• Identify training needs and foster a cohesive, high-performing team environment.

Student & Family Support

• Oversee student academic progress and behavioural management; provide regular, constructive feedback to parents.
• Act as the primary bridge between the centre and families, ensuring emotional and learning support needs are met.

Marketing & Community Outreach

• Drive marketing efforts to maintain healthy enrolment rates and manage official communications.
• Liaise with schools, community agencies, and volunteers to enrich centre programmes.

Job Requirements

• Diploma / Bachelor’s Degree (preferably in Education or a related field).
• Minimum 3 - 4 years in the education industry.
• Prior experience in pre-school education or Student Care settings is highly preferred.
• Strong understanding of MSF operational requirements.
• Proven leadership and organizational capabilities.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office Suite.
• Standard First Aid certification is an advantage.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Role Overview

The Service Delivery Manager (SDM) is accountable for the end-to-end governance, delivery, and continual improvement of managed IT services across both underlay and overlay environments (network, infrastructure, cloud, and security). The SDM ensures operational excellence through disciplined process management, proactive stakeholder engagement, and alignment with ITIL, ISO, and customer governance standards.

The SDM plays a dual role, strategic partner to the customer and operational leader to internal teams driving performance, compliance, and continuous service maturity.

Key Responsibilities:

Service Delivery & Operational Excellence

• Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications).
• Ensure strict adherence to defined SLAs, OLAs, and KPIs, driving accountability and data-driven performance reviews.
• Maintain service continuity and incident response readiness, including after-hours escalation management.
• Conduct post-incident reviews (PIRs), ensuring lessons learned and RCA findings translate into sustainable corrective actions.
• Champion service improvement initiatives (e.g., automation, observability dashboards, and event correlation tuning).

ITIL Governance, Risk & Compliance

• Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management.
• Own the operational governance framework, including SOPs, escalation matrices, RACI charts, and service catalog alignment.
• Lead weekly/monthly governance cadences (SLA review, backlog health, change risk review, vulnerability remediation).
• Ensure compliance with GovTech OCP/ORA policies, ISO 20000/27001, and internal audit controls.
• Identify operational risks and compliance gaps, drive mitigation, and track closure with stakeholders.
• Partner with cybersecurity and compliance teams on access control, privileged account, and break-glass governance.

Stakeholder & Customer Management

• Act as the primary customer interface and trusted advisor, ensuring clear communication and stakeholder satisfaction.
• Conduct monthly and quarterly business reviews (MBR/QBR), presenting operational insights, trends, and risk posture.
• Manage multi-agency or multi-stakeholder relationships, balancing priorities and ensuring unified service outcomes.
• Coordinate with third-party vendors and internal towers (NOC, SOC, CloudOps, Network, DBA) for integrated service management.
• Drive proactive engagement and feedback loops, ensuring alignment with evolving business and compliance requirements.

Operational Support & Coordination

• Oversee Day-2 Operations, including monitoring, patching, backup, and performance optimization.
• Ensure incident prioritization and escalation discipline, enforcing communication templates and real-time updates.
• Manage major incidents and DR scenarios, ensuring structured response, timeline documentation, and customer assurance.
• Govern change control lifecycle, ensuring risk assessment, CAB participation, and proper rollback validation.
• Ensure operational readiness for new deployments (Day-1 to Day-2 transition, hyper-care, acceptance testing).

Reporting, Metrics, and Compliance

• Produce monthly performance reports and dashboards detailing SLA attainment, MTTR, backlog aging, and RCA metrics.
• Track and analyze trending data to identify recurrent issues and propose automation or process improvements.
• Present governance scorecards and risk registers to both internal leadership and customer stakeholders.
• Leverage data from ServiceNow / ITSM platforms, CloudWatch, Grafana, and Zabbix for real-time health visibility.

People & Resource Management

• Manage and mentor shared pools of engineers (L1–L3) across multiple service domains.
• Oversee workload allocation, shift rosters, and on-call readiness, ensuring 24×7 coverage and staff well-being.
• Lead performance reviews, coaching plans, and skill development, aligning to service needs and ITIL maturity goals.
• Support hiring, onboarding, and succession planning to maintain operational stability.

Strategic Service Improvement & Transformation

• Lead service transformation initiatives, aligning operations to cloud-native and automation-first models.
• Collaborate with solution architects and PMO to ensure smooth service transition and continual improvement.
• Drive efficiency gains through SOP refinement, AI-Ops, automation, and proactive monitoring adoption.
• Support leadership in developing innovation roadmaps and service maturity frameworks.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• 5–8 years of experience in service delivery, operations, or IT service management, with at least 3 years in a cloud or managed services environment.
• Proven experience managing multi-agency or multi-customer clusters with shared operational teams

Technical Expertise:

• Strong understanding of AWS / Azure / GCP environments and their operational frameworks.
• Proficient in ITIL v4 processes and governance; ITIL certification preferred.
• Hands-on experience with ITSM tools (e.g., ServiceNow, JIRA, Remedy).
• Familiarity with cloud monitoring platforms (e.g., CloudWatch, Azure Monitor, Zabbix, Grafana).
• Experience in change control, incident RCA, and problem management.
• Working knowledge of compliance standards (ISO27001, ITSM audit, or GovTech OCP/ORA).

Soft Skills:

• Strong leadership and communication skills with the ability to influence cross-functional teams.
• Excellent stakeholder engagement and customer relationship management.
• Analytical mindset with a continuous improvement and risk mitigation focus.
• Ability to manage multiple priorities in a fast-paced environment.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

CompanyOverview

GoodwillEntertainment Holding Limited is a Singapore Exchange (SGX) listed entertainment group dedicated to developing diversified entertainment and social experience platforms.

The Group focuses on Multi-Entertainment Concepts, integrating family entertainment, live performances, nightlife entertainment, and F&B businesses to deliver innovative and engaging entertainment experiences.

Currently, the Group operates 12 HaveFun Family Karaoke outlets across Singapore, andcontinues to expand its entertainment and dining portfolio, including:

• HaveFunLiveShow

• Club Fate

• Yakitori

• Bloom &Boom

• Sticks& Stones

• Central Kitchen Facility

By integrating multiple entertainment and dining concepts, the Group aims tocreate a comprehensive platform combining entertainment, social interaction,and lifestyle experiences.

Job Summary

We are looking for an experienced Outlet Manager who can take ownership of both operations and business performance of an outlet.

This role is not limited to supervising daily operations. The Outlet Manager is expected to lead the team, drive business performance, execute outlet-level marketing initiatives, and maintain stable store operations.

The ideal candidate is a hands-on operator with business awareness, capable of managing the outlet independently on a day-to-day basis while continuously improving outlet performance within the Group’s operational framework.

This role is suitable for managers who are comfortable taking ownership of results, rather than relying solely on on-site supervision.

Key Responsibilities

Business Performance & Results

• Take ownership of outlet business performance including revenue, profitability, andoperational stability.

• Monitor key performance indicators and implement actions to improve business results.

• Identify operational issues and implement corrective measures when necessary.

Marketing& Customer Growth

• Plan and execute outlet-level marketing initiatives aligned with HQ strategy.

• Drive customer engagement, repeat visits, and local promotional activities.

• Support customer relationship development and customer retention initiatives.

Team Leadership & Staff Development

• Lead, supervise, and motivate outlet staff to maintain operational standards.

• Develop and train team members to maintain consistent service quality.

• Support the development of supervisors or assistant managers within the team.

Outlet Operations Management

• Ensure smooth day-to-day operations and maintain service standards.

• Manage staffing, scheduling, and labour productivity effectively.

• Maintain outlet environment, safety standards, and customer experience.

Data Awareness & Reporting

• Prepare and submit operational reports including monthly performance reports.

• Monitor business trends and explain performance fluctuations when necessary.

• Use operational data to support decision-making and performance improvement.

Compliance& Operational Standards

• Ensure compliance with company operational policies and regulatory requirements.

• Maintain safety, hygiene, and operational standards at all times.

Requirements

• Minimum 3–5years of experience in outlet or store management, preferably in entertainment, hospitality, F&B, nightlife, or retail environments.

• Proven ability to manage outlet operations and deliver business performance results.

• Experience executing outlet-level marketing or promotional initiatives.

• Strong leadership skills with the ability to manage and develop teams.

• Comfortable working with operational data and performance reporting.

• Strong problem-solving and decision-making abilities.

• Ability to work in a fast-paced entertainment or service environment.

Ideal Candidate Profile

We are looking for managers who:

• Take ownership of outlet performance, not just daily supervision.

• Are comfortable making operational and business decisions.

• Can lead teams and maintain stable store operations.

• Are proactive in improving outlet performance and customer experience.

• Lead and spearhead the operation and execution of project from inception development Phase to manufacturing start up to site installation to completion of project.
• Lead the project and facilitate coordination with client, architect, consultant and NSC.
• Monitor the site progress with site manager/coordinator/supervisor
• Develop project schedule
• Attend site meeting or progress meeting with client/architect/designer/consultant together with site project team.
• Handles all correspondences/documentation and prepare reports (emails, site progress report weekly update project schedule, etc.)
• Monitor and manage approved project budget by management and provide value engineering to work scope and materials
• Manage and resolve design and technical issues with site manager/coordinator/supervisor/Factory manager.
• Plan and schedule project timelines
• Implement and manage project changes and interventions to achieve project outputs
• Provide direction and support to project team
• Quality assurance
• Constantly monitor and report on progress of the project to management
• Present reports defining project progress, problems and solutions (submit weekly site progress report to management)
• Monitor and manage rectification works.
• To establish progressive and finalized final claim to clients for each completed project
• To participate in ad-hoc projects and other duties when required
• To evaluate and approve sub-contractors/suppliers claim and recommend appropriate payments
• Attend company's weekly and fortnightly meetings
• Company reserves all rights to amend above scope of works when required

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.