Total 8,100 job vacancies in Singapore

Job Summary

Design, develop, and maintain enterprise-grade full-stack web applications using Java, Spring Framework, and modern frontend technologies. Collaborate with stakeholders to deliver scalable, secure, and high-performance solutions aligned with business goals.

Responsibilities

• Design, develop, enhance, and maintain enterprise-grade web applications using Java, Spring Framework, and Spring Boot to meet business requirements
• Develop scalable and secure frontend applications using React.js or Angular to ensure optimal user experience and responsiveness
• Design and implement RESTful APIs and microservices-based solutions to support business-critical applications and system integrations
• Collaborate with business stakeholders, solution architects, and technical teams to gather requirements and define technical specifications for application solutions
• Participate in application architecture discussions, conduct code reviews, execute testing activities, plan deployments, and provide production support
• Troubleshoot application issues by performing root cause analysis and implementing sustainable solutions to improve system stability and performance
• Develop and maintain CI/CD pipelines to automate software build, testing, and deployment processes
• Ensure compliance with software development best practices, coding standards, security requirements, and governance policies
• Work closely with DevOps, infrastructure, and quality assurance teams to support application releases and environment management
• Identify and implement continuous improvement initiatives to optimize application performance, scalability, and maintainability

Required competencies and certifications

• Hands-on experience in Java, Spring Framework, and Spring Boot for backend application development
• Proficiency in frontend technologies including React.js or Angular, JavaScript, HTML5, and CSS3
• Experience designing, developing, and consuming RESTful APIs and microservices architectures
• Experience with source code management, CI/CD tools, and DevOps practices such as Git, Jenkins, GitLab CI/CD, Maven, or similar technologies
• Familiarity with relational databases and SQL, including performance tuning and query optimization
• Strong understanding of software development lifecycle (SDLC), Agile methodologies, and application deployment processes
• Ability to analyze complex technical issues, perform troubleshooting, and deliver effective solutions within project timelines
• Strong communication and stakeholder management skills to collaborate effectively across business and technical teams
• Ability to work independently and manage deliverables in a fast-paced, deadline-driven environment

Preferred competencies and qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or a related discipline
• Minimum 6 to 7years of relevant experience in full-stack application development within enterprise environments

Looking for a role where you can make a difference behind the scenes in healthcare? Join a supportive team and gain valuable experience in patient coordination, customer service, and administrative operations.

Key Responsibilities

• Contact applicants and stakeholders to follow up on required documentation and application matters
• Handle inbound and outbound phone enquiries professionally and efficiently
• Provide quality customer support through phone communications
• Perform administrative duties including data entry, document scanning, filing, and record management
• Maintain accurate documentation and ensure timely updates of information in internal systems
• Support daily operational and administrative functions as assigned

Requirements

• Possess at least A Levels or Diploma in any field
• Strong communication and interpersonal skills
• Comfortable handling phone-based communications and customer enquiries
• Proficient in basic computer applications and data entry
• Able to commit for a minimum of 3 months
• Available to commence work within a short notice period
• Interest in the healthcare and medical sector is advantageous

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg with the subject: Patient Services & Administrative Coordinator

We regret that only shortlisted applicants will be notified.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

At UNIQLO, we are transforming ourselves into a new type of “digital consumer retail company” that puts its customers first by turning information into superior products. We draw on the latest technology to create a new type of industry, one that is capable of delivering the world’s best clothing and the world’s best communication. The Merchandising Planning Demand Department plays the key role in the overall Product Planning process for Uniqlo Singapore in line with our LIFEWEAR philosophy to provide the best of what UNIQLO can offer to our customers.

Key Responsibilities:

Merchandising Planning

• Establish a buying and pricing strategy for current and future seasons, identify growth opportunities and follow through from seasonal planning until sell out.
• Committed to achieve sales targets proactively and ensure strong business results.
• Issue Purchase Orders and monitor production and delivery schedules from factory to the local warehouse according to the sales plan. Frequent engagement to ensures schedules are on time is required

Stakeholder Management

• Establish strong relationships and communication, stretching from store to management, production countries to global headquarters
• Collaborate with other departments (Store Operations, Marketing, Instore merchandising, Inventory control) to prepare the sales floor layout according to business strategy and sales plan
• Perform market research and collect the voice of customers to understand local customer demand and propose necessary product mix to global headquarters

Key Requirements:

• At least 3 years’ relevant experience (merchandising, buying) within Apparel/fashion space
• Passion for Apparel; up to date with the latest trends in Singapore
• Strong financial and commercial awareness, with high analytical skills
• Ability to communicate with key stakeholders and influence at all levels of seniority
• Critical thinking skills (data driven) and committed to providing solutions
• Able to multi-task and work in a fast-paced environment
• Positive attitude; able to meet deadlines with self initiative
• Excel-related certification is a plus

Our client is a well-established construction, property development and specialist engineering solutions provider. Currently, they are currently seeking for Accountant to be part of the team.

Responsible for managing the full spectrum of accounting functions, including financial reporting, project accounting, group consolidation, and statutory compliance. The role supports monthly and year-end closing, preparation of consolidated financial statements, management reporting, audit coordination, and compliance with accounting standards and regulatory requirements. The incumbent will also support continuous process improvements and strengthen internal controls within a project-based construction environment.

JOB DIMENSION (SCOPE)

Financial Accounting& Reporting

• Maintain full set of accounts, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and Fixed Assets.
• Prepare monthly, quarterly, and annual financial closing, including journal entries, accruals, provisions, and balance sheet reconciliations.
• Prepare management accounts, financial reports, and variance analysis for management review.
• Ensure timely and accurate financial reporting in compliance with SFRS(I)/IFRS and company policies.

Group Consolidation & Corporate Reporting

• Prepare monthly, quarterly, and annual group consolidation schedules, including intercompany reconciliations, eliminations, and minority interest adjustments.
• Review subsidiary financial information and ensure accurate consolidation of group results.
• Assist in the preparation of consolidated financial statements, group reporting packs, board papers, and management reports.
• Support SGX-listed reporting requirements, including quarterly and annual announcements, disclosures, and XBRL filings.
• Liaise with subsidiaries and business units to ensure timely submission of financial information and reporting schedules.

Project Accounting & Cost Control

• Monitor project costs, accruals, provisions, and cost allocations to projects and cost centres.
• Support progress billings, revenue recognition, contract accounting, and project profitability analysis.
• Review supplier invoices, subcontractor claims, and project-related expenditures.

Audit, Tax &Compliance

• Coordinate with external auditors, tax agents, and corporate secretaries on audit, tax, and statutory matters.
• Prepare audit schedules, supporting documents, and working papers for internal and external audits.
• Assist in GST reporting, corporate tax compliance, and statutory submissions.
• Ensure compliance with accounting standards, SGX regulations, internal controls, and Group policies.

Process Improvement & Internal Controls

• Drive process improvements, standardization, and automation initiatives to enhance reporting efficiency and strengthen internal controls.
• Support implementation of new accounting standards, ERP systems, and finance transformation projects.
• Maintain proper documentation and audit-ready records.
• Perform any other ad-hoc duties and projects assigned by Management.

JOB REQUIREMENTS

• Degree in Accountancy, Finance, or related discipline.
• Professional qualifications (CA, ACCA, CPA) will be an advantage.
• Minimum 3–6 years of relevant accounting experience, preferably in construction, project-based, or listed company environments.
• Hands-on experience in Group Consolidation, intercompany accounting, and financial reporting is required.
• Knowledge of SFRS(I)/IFRS, GST, corporate tax, and statutory reporting requirements.
• Familiarity with SGX Listing Rules, regulatory disclosures, and XBRL reporting is an advantage.
• Experience with ERP and consolidation systems preferred.
• Strong analytical, communication, and stakeholder management skills.
• Able to work independently, meet tight deadlines, and manage multiple priorities effectively.

KEY COMPETENCIES

• Strong technical accounting and group consolidation expertise.
• Good understanding of financial reporting, regulatory compliance, and internal controls.
• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Strong integrity, professionalism, and accountability.
• Ability to work effectively in a fast-paced and deadline-driven environment

Onion Search Pte Ltd

EA License No: 24C2108

EA Personnel: Clover Lai Kah Wai

EA Personnel No: R24120119

The Job:   

• Assist with basic administrative tasks including email correspondence, dataentry and file management     
• Prepare and organise financial documents, reports and presentation
• Support team on any submission matters
• Attend to phone calls, dispatching of documents, arranging courier, collectionand distributing of department mall  
• Ad hoc duties – document dispatch

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

1.Daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

7. Memorize lyrics and routines of song selection for optimal performance standards

8. Interpret music or dance and perform in production.

9. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

10. Share her stage experience with the other junior artiste.

• 1-year contract role

Rostered working time:

• 8.30am to 6.00pm

• 10.00am to 7.30pm

Student Services

• Assist students with general inquiries at the Student Services Hive Counter (scheduled roster).

• Manage course-related email and phone inquiries based on assigned course portfolio.

• Provide coverage for the Student Services Concierge Counter during exigencies.

Student Engagement

• Establish multi communication channels and maintain strong relationships with student cohorts. Disseminate information to students via established multi communications channels

• Disseminate essential course information, including start dates, exams, and assessments.

• Provide course counselling to students transferring to new programs.

• Address general candidature, course pathways, and administrative queries.

• Collaborate with the Student Success Office on student, career, and industry engagement activities.

• Support academics in organizing Student Staff Liaison Committee (SSLC) meetings

• Actively participate in student engagement activities by either joining as a participant, leading the activity, or serving as a staff mentor for events.

• Develop and implement initiatives to enhance student engagement.

• Provide guidance and support to students to ensure a comfortable, reassuring, and enriching learning experience.

• Collaborate with faculty, student organizations, and other stakeholders to promote student involvement and well-being.

• Supporting the Deputy Director and Manager in organising student orientation and yearly graduation.

• Working with the Staff Mentor and Faculty Advisor, support and provide advice / guidance to the CU Student Club in organizing student events throughout the year, monitoring the deliverables of the Student Club.

Student Cohort Management (For assigned course portfolio)

• Coordinate with the admissions team on offer packs, cohort matters, and matriculation.

• Liaise with course consultations and country managers for any student cohort enrolment matters

• Process student transactions for re-module, deferment, exemption, transfers, and withdrawals, ensuring accurate status updates in the Student Management System (SMS)

• Address and resolve student inquiries/feedback by coordinating with internal and external stakeholders, including the University.

• Schedule academic intervention and support, where required

• Ensure students are registered on e-attendance system and Blackboard, where required.

• Reconcile enrolment numbers and collection of revenue.

• Follow up on outstanding payments, late fees, financial issues, and instalment requests.·

• Prepare and ensure accuracy of reports for royalty payments to the University

• Maintain up-to-date student status records in SMS and inform the University of any change.

• Foster strong relationships with the Academic Partnership Unit (APU) for course-related administrative matters

Others

• Support ad hoc projects and tasks as required

Job Requirements

• Degree in any discipline. Diploma holders with relevant experience are welcomed to apply too

• 1 to 5 years of relevant working experience in the Private Education Industry is preferred

• Strong customer orientation

• Strong leadership and people management skills

• Creative and resourceful in problem solving

• Meticulous and self-motivated

• Able to work under pressure in fast-paced work environment

• Excellent verbal and written communication skills

• Willing to work on weekends when required for events such as graduation ceremonies and open houses

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

• Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

• Follow all standards for issuing and receiving stock within the store's area of operation.

• Monitor and take inventory on regular basis to compile orders based on par levels or needs.

• Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

• Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

• Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

• Responsible for storage of both food & beverage and operational stock.

• Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

• Refuse acceptance of damaged, unacceptable, or incorrect items.

• Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

• Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

• Ensure the quantity requested and the quantity issued always matches.

• Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

• Post all invoices using the MMS - Material Management System.

• Speak with others using clear and professional language.

• Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

• Adhere to all Health and Safety procedures particularly relating to food and beverage items.

• Conduct inventory audits to determine inventory levels and needs.

• Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

• Complete requisition forms for inventory and supplies.

• Extend all requisitions on a daily basis and update the inventory management software/system.

• Work closely with Purchasing to order and receive items and equipment.

• Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

• Verify and track received inventory and complete inventory reports and logs.

• Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields

• Well experience in retail management or sales

• Knowledge of retail operations, merchandising, and budgeting processes

• Proven ability to develop and implement retail promotion strategies

• Positive, friendly, and organized

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011.

THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Programme Planning and Implementation

• Develop and implement Outreach plan/follow-up visits to seniors in the identified blocks.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MOH, AIC, or MSF via their reporting systems, etc.
• Establish and motivate seniors to run mutual help groups.
• To conduct regular outreach to the seniors in identified HDB blocks/Private residences with the aim of registering all seniors within its service boundary and carry out regular visits to vulnerable and socially isolated seniors to monitor their well-being.

Volunteer Development

• Recruit, interview and screen potential volunteers.
• Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the AAC.
• Serve as the key communication link between the AAC and its volunteers

• Polytechnic Diploma in any Discipline
• WSQ Diploma/ Advanced Diploma in Social Services

• Working Hours: 8:30am to 5:30pm (Monday to Friday) | 8:30am to 12:30pm (alternate Saturdays)
• Centres are located Islandwide (North, South, East or West)
• Suitable applicants may be considered for Centre Manager

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Search Everywhere Strategy and Governance
  • Develop and own SMU's Search Everywhere strategy, covering traditional search engine optimisation (SEO), Answer Engine Optimisation (AEO), Generative Engine Optimisation (GEO), social search, and emerging voice and multimodal discovery surfaces.
  • Establish governance frameworks and standards for search discoverability across owned digital assets, ensuring consistent application across web, campaign, social, and research content.
  • Maintain a current, evidence-based view of algorithmic changes, AI model updates, and platform search behaviour shifts, translating these into institutional implications and recommended actions.
  • Define and track a unified set of search performance indicators, and report on SMU's discoverability health across surfaces to the Head, Digital Marketing.
• SEO, AEO, GEO, and AI Discoverability Optimisation
  • Lead the technical and strategic SEO function, ensuring SMU's web and content architecture is optimised for crawlability, indexability, site health, and page experience (Core Web Vitals).
  • Develop and implement an AEO strategy to ensure SMU content surfaces prominently in featured snippets, People Also Ask boxes, and knowledge panels across major search engines.
  • Build and execute SMU's GEO framework — ensuring the University is accurately and favourably represented in AI-generated responses across platforms including ChatGPT, Perplexity, Gemini, and equivalent generative AI surfaces.
  • Lead entity and knowledge graph optimisation, including structured data implementation, semantic markup, and entity association across SMU's digital estate.
  • Manage keyword strategy and search intent mapping across the prospective student journey, from awareness through to application, across priority markets.
• SEO Agency Management
  • Serve as the primary institutional interface for SMU's SEO agency, setting the strategic agenda, reviewing deliverables against agreed KPIs, and holding the agency accountable to technical feasibility, brand alignment, and measurable outcomes.
  • Evaluate agency recommendations critically for feasibility within SMU's content management system environment, flagging and resolving recommendations that cannot be implemented as proposed.
  • Ensure all agency-produced content and optimisation work meets SMU's editorial standards and brand tone of voice before submission or publication.
  • Conduct regular performance reviews with the agency, redirecting effort where performance falls short of institutional expectations, and providing documented feedback on deliverable quality.
• Content Discoverability Architecture and Advisory
  • Advise content and social teams on structuring content for maximum discoverability — including headline strategy, metadata, internal linking, schema markup, content depth, and topic cluster architecture.
  • Collaborate with the Content and Social Lead to embed search intent into editorial planning, ensuring priority keywords and discovery opportunities are reflected in the content calendar from inception.
  • Work with the Analytics and Data Lead to integrate search performance data into broader marketing analytics frameworks and to surface audience signal patterns from search behaviour.
  • Develop and maintain SMU's search content taxonomy, including pillar pages, programme-level keyword architecture, and market-specific search intent maps across priority student recruitment markets.
• Social Search and Platform Discoverability
  • Define SMU's strategy for discoverability on social search surfaces — including TikTok, Instagram, LinkedIn, and YouTube — ensuring content is optimised for platform-specific discovery algorithms.
  • Provide channel-specific discoverability guidance to the Content and Social team on caption strategy, hashtag frameworks, and content formats that improve social search visibility.
  • Monitor shifts in social search behaviour across priority student markets — India, Indonesia, Vietnam, Thailand, China, and Singapore — and adapt strategy accordingly.
• Performance Analytics and Reporting
  • Own search performance reporting, covering organic traffic, keyword rankings, AI citation frequency, featured snippet capture, Core Web Vitals, and conversion pathways from search to enquiry or application.
  • Develop and maintain search performance dashboards, and present regular insights and recommendations to the Head, Digital Marketing in a format accessible to non-specialist senior stakeholders.
  • Conduct quarterly search audits covering technical SEO health, content gap analysis, competitor benchmarking, and AI visibility assessment across priority programmes and markets.

• Bachelor's degree in Marketing, Communications, Information Systems, Computer Science, or a related field.
• Professional certifications in SEO, digital analytics, or content strategy (e.g. Google Analytics 4, Google Search Console, SEMrush SEO Toolkit, HubSpot Content Marketing) are advantageous.
• Traditional Search Engine Optimisation (Minimum 5 years)
  • Deep, practised expertise in traditional SEO — keyword strategy, on-page optimisation, technical site health, link signals, E-E-A-T principles, and Google algorithm update cycles.
  • Proven ability to develop and execute search strategy at an institutional or enterprise level, with measurable outcomes across organic traffic, rankings, and conversion.
• Emerging Search Surfaces and AI Discoverability (Demonstrated current practice)
  • Current, hands-on familiarity with how generative AI platforms — including ChatGPT, Perplexity, Gemini, and equivalent tools — source, weight, and cite institutional content, and how to influence that representation through content structure, entity optimisation, and authoritative sourcing.
  • Active engagement with AEO and GEO as emerging practices, including an ability to distinguish credible guidance from overstatement in a rapidly commercialised space.
• Technical SEO and Content Architecture (Minimum 5 years)
  • Hands-on experience with technical SEO auditing and implementation — crawl analysis, indexability, site structure, page speed, structured data, and schema markup.
  • Proficiency with tools including Google Search Console, Screaming Frog, SEMrush or Ahrefs, and GA4.
  • Ability to assess content management system capabilities and constraints, and to propose technically feasible optimisation recommendations.
• Agency Management and Vendor Accountability (Minimum 3 to 5 years)
  • Demonstrated experience managing external SEO or digital agencies, including briefing, deliverable review, and performance accountability.
  • Ability to evaluate agency recommendations critically — separating best-practice guidance from technically impractical or off-brand suggestions — and to push back with institutional context and evidence.
• Social Search and Platform Discoverability (Minimum 3 to 5 years)
  • Working knowledge of discovery algorithms on TikTok, Instagram, LinkedIn, and YouTube, and how content format, metadata, and engagement signals affect discoverability on these platforms.
  • Ability to advise content teams on social search strategy without requiring deep content production expertise.
• Analytics and Data Interpretation (Minimum 3 to 5 years)
  • Ability to interpret search and web analytics data, identify opportunity gaps, and translate insights into concrete optimisation recommendations.
  • Experience presenting performance data to senior stakeholders in a clear, decision-oriented format, including familiarity with GA4, Looker Studio, or equivalent reporting tools.
• Cross-Functional Collaboration and Influence (Minimum 5 years)
  • Proven ability to work across content, analytics, and technical functions — influencing strategy and embedding discoverability thinking.
  • Strong stakeholder management skills, with the ability to translate search complexity into language accessible to non-specialist colleagues and senior leadership.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Strategic Planning and Implementation
  • Facilitate the University's strategic planning framework, including the coordination of both short-term and long-term planning cycles across departments. This involves aligning departmental plans with the University's overarching strategic objectives and priorities.
  • Support senior leadership in strategy formulation, through the planning and facilitation of executive meetings and retreats. This includes agenda development, preparation of materials, documentation of key discussions, and synthesis of insights to inform long-term strategic goals and frameworks. It also involves coordinating the communication of strategic directions across the University.
  • Implement robust monitoring and evaluation mechanisms to track the progress and performance of the University's Strategic Plan and associated initiatives. This includes conducting regular reviews, providing progress updates, and generating insights to inform continuous improvement and future strategy development.
  • Coordinate the preparation and presentation of strategic reports, including progress updates, initiative reviews, and other key performance insights to support evidence-based decision-making and institutional planning.
  • Provide business partnerships to assigned SOCIs to support the implementation of their strategic initiatives, ensuring alignment with overall strategic objectives and performance targets, understanding the key issues and challenges that SOCIs face when implementing strategic initiatives and escalating the issues requiring the Executive Committee's (ExCo) guidance and/or additional support/resources.
  • Manage the tools, workflows and processes to consolidate data and information on the progress and results of strategic initiatives implementation.
• Corporate Planning and Performance Management
  • Collaborate with Office of Finance (OFIN) for the University's annual budget and work plan exercise as OSM lead, such as coordinating relevant SOCIs' work plan and budget review sessions with their ExCo member for OSM team members, working with OSM team members to review submitted work plans and highlight potential issues for discussion to ExCo leaders.
  • As a planning business partner, facilitate performance review sessions between the University management and key business units. Engaging the key business units to understand the drivers and causes of performance and highlight areas of achievement and opportunities for enhancement. Post-performance reviews, engage with the key business units for target revisions/confirmation and align proposed new work plans and annual budgets to desired performance and outcomes.
  • As a planning business partner, advise assigned departments on conceptualising and implementing their business-level strategies and initiatives to align their plans with the University's strategic aspirations and performance objectives
  • Facilitating the compilation, analysis, and reporting of performance data, budgeting information, and business initiatives to support evidence-based decision-making and effective institutional planning.
  • Manage the Executive Management Dashboard (EMD), a performance management dashboard which consolidates key strategic and operational performance data, giving SMU leadership and senior management insights into the University's key performance areas.
• Other tasks
  • Support the Enterprise Risk Management (ERM) team in identifying suitable systems to support the implementation of the ERM framework.
  • Perform other related duties as assigned.

• Bachelor's degree in any field; postgraduate degree would be an advantage.
• 8 to 10 years of work experience within at least 5 years in strategic planning, preferably in higher education and/or consulting and/or public service.
• Experienced in strategic/corporate planning and review, secretariat functions for strategic/ corporate planning processes and organisation/leading of strategic/corporate planning events.
• Experience in coordinating organisation-wide data collection, consolidation, and reporting tools, workflows and processes.
• Background in supporting the development of education and research policies; experienced in managing higher education institutes, preferably in strategic/corporate planning, preparing major strategic planning and/or organisational reporting documents, and overseeing enterprise performance.
• Demonstrated strong analytical and critical thinking, problem-solving, ability to assess and evaluate issues and data, and present options and their corresponding pros and cons.
• Strong communicator, both written and spoken.
• Demonstrated ability to influence and engage with colleagues of all seniority levels to achieve objectives. Excellent interpersonal and negotiation skills.
• Strong supervisory and leadership skills.
• Excellent organisational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Statement of Purpose

You will manage and co-ordinate the referral and facilitate services for international and VIP patients. The aim is to provide highly customised concierge services to these esteemed patients and their families and ensure a comfortable and well co-ordinated visit or stay with us. He/she also provides excellent liaison service and facilitates services for the patients.

Key Responsibilities
- Assist in planning and implementing referral and facilitating services to increase flow of international patients
- Attend to international and other patients to facilitate arrangements and ensure that they have a comfortable and pleasant experience in Raffles Hospital
- Provide concierge services that are seamless, helpful and add value to patients and clients, and facilitates linkages through the care continuum
Maintain a database on international patients to facilitate personalised service and profiling of international patients
- Update concierge menu which consist of a suite of services available for the benefit of the patients
- Manage and handle medical evacuation referrals
- Submit regular reports and ad hoc reports as needed
- Handle general enquiries and respond to customer feedback
- Assist with induction and training of staff

Requirements

- Degree in any discipline with at least 2 years of relevant experience

- Possess excellent organisation and execution skills

- Passion for healthcare sector

We regret that only shortlisted candidates will be notified.